data quality
{{Short description|State of qualitative or quantitative pieces of information}}
Data quality refers to the state of qualitative or quantitative pieces of information. There are many definitions of data quality, but data is generally considered high quality if it is "fit for [its] intended uses in operations, decision making and planning".{{cite book |first=Thomas C. |last=Redman|title=Data Driven: Profiting from Your Most Important Business Asset |url={{google books |plainurl=y |id=Q5CJJ2wVkYAC}} |date=30 December 2013 |publisher=Harvard Business Press |isbn=978-1-4221-6364-1}}{{Cite journal|last1=Fadahunsi|first1=Kayode Philip|last2=Akinlua|first2=James Tosin|last3=O’Connor|first3=Siobhan|last4=Wark|first4=Petra A |last5=Gallagher |first5=Joseph |last6=Carroll |first6=Christopher |last7=Majeed |first7=Azeem |last8=O’Donoghue |first8=John |date=March 2019 |title=Protocol for a systematic review and qualitative synthesis of information quality frameworks in eHealth|journal=BMJ Open |volume=9 |issue=3 |pages=e024722 |doi=10.1136/bmjopen-2018-024722 |pmid=30842114 |pmc=6429947 |issn=2044-6055}}{{Cite journal|last1=Fadahunsi|first1=Kayode Philip|last2=O'Connor|first2=Siobhan|last3=Akinlua|first3=James Tosin|last4=Wark|first4=Petra A.|last5=Gallagher|first5=Joseph|last6=Carroll|first6=Christopher|last7=Car|first7=Josip|last8=Majeed|first8=Azeem|last9=O'Donoghue|first9=John|date=2021-05-17|title=Information Quality Frameworks for Digital Health Technologies: Systematic Review|journal=Journal of Medical Internet Research|language=EN|volume=23|issue=5|pages=e23479|doi=10.2196/23479|pmid=33835034|pmc=8167621 |doi-access=free }} Data is deemed of high quality if it correctly represents the real-world construct to which it refers. Apart from these definitions, as the number of data sources increases, the question of internal data consistency becomes significant, regardless of fitness for use for any particular external purpose.
People's views on data quality can often be in disagreement, even when discussing the same set of data used for the same purpose. When this is the case, data governance is used to form agreed upon definitions and standards for data quality. In such cases, data cleansing, including standardization, may be required in order to ensure data quality.{{cite book |url=https://books.google.com/books?id=m5U6AwAAQBAJ&pg=PA110 |title=Information Governance: Concepts, Strategies, and Best Practices |author=Smallwood, R.F. |publisher=John Wiley and Sons |page=110 |year=2014 |isbn=9781118218303 |quote=Having a standardized data governance program in place means cleaning up corrupted or duplicated data and providing users with clean, accurate data as a basis for line-of-business software applications and for decision support analytics in business intelligence (BI) applications. |access-date=2020-04-18 |archive-date=2020-07-30 |archive-url=https://web.archive.org/web/20200730001620/https://books.google.com/books?id=m5U6AwAAQBAJ&pg=PA110 |url-status=live }}
Definitions
Defining data quality is difficult due to the many contexts data are used in, as well as the varying perspectives among end users, producers, and custodians of data.{{cite book |chapter-url=https://books.google.com/books?id=nLQvCwAAQBAJ&pg=PA20 |chapter=3. Data Quality |title=Data Quality Management with Semantic Technologies |author=Fürber, C. |publisher=Springer |pages=20–55 |year=2015 |isbn=9783658122249 |access-date=18 April 2020 |archive-date=31 July 2020 |archive-url=https://web.archive.org/web/20200731140320/https://books.google.com/books?id=nLQvCwAAQBAJ&pg=PA20 |url-status=live }}
From a consumer perspective, data quality is:
- "data that are fit for use by data consumers"
- data "meeting or exceeding consumer expectations"
- data that "satisfies the requirements of its intended use"
From a business perspective, data quality is:
- data that are "'fit for use' in their intended operational, decision-making and other roles" or that exhibits "'conformance to standards' that have been set, so that fitness for use is achieved"{{cite book |chapter-url=https://books.google.com/books?id=iofCetdcJSoC&pg=PA7 |chapter=Chapter 2: What is data quality and why should we care? |title=Data Quality and Record Linkage Techniques |author=Herzog, T.N.; Scheuren, F.J.; Winkler, W.E. |publisher=Springer Science & Business Media |pages=7–15 |year=2007 |isbn=9780387695020 |access-date=18 April 2020 |archive-date=31 July 2020 |archive-url=https://web.archive.org/web/20200731163052/https://books.google.com/books?id=iofCetdcJSoC&pg=PA7 |url-status=live }}
- data that "are fit for their intended uses in operations, decision making and planning"{{cite book |chapter-url=https://books.google.com/books?id=DOBLDwAAQBAJ&pg=PA101 |chapter=Chapter 11: Data Quality |title=Modern Data Strategy |author=Fleckenstein, M.; Fellows, L. |publisher=Springer |pages=101–120 |year=2018 |isbn=9783319689920 |access-date=18 April 2020 |archive-date=31 July 2020 |archive-url=https://web.archive.org/web/20200731140512/https://books.google.com/books?id=DOBLDwAAQBAJ&pg=PA101 |url-status=live }}
- "the capability of data to satisfy the stated business, system, and technical requirements of an enterprise"{{cite book |url=https://books.google.com/books?id=THeSDwAAQBAJ |chapter=Chapter 1: Data, Data Quality, and Cost of Poor Data Quality |title=Data Quality: Dimensions, Measurement, Strategy, Management, and Governance |author=Mahanti, R. |publisher=Quality Press |pages=5–6 |year=2019 |isbn=9780873899772 |access-date=18 April 2020 |archive-date=23 November 2020 |archive-url=https://web.archive.org/web/20201123180313/https://books.google.com/books?id=THeSDwAAQBAJ |url-status=live }}
From a standards-based perspective, data quality is:
- the "degree to which a set of inherent characteristics (quality dimensions) of an object (data) fulfills requirements"{{cite web |url=https://www.iso.org/obp/ui/#iso:std:iso:9000:ed-4:v1:en |title=ISO 9000:2015(en) Quality management systems — Fundamentals and vocabulary |author=International Organization for Standardization |publisher=International Organization for Standardization |date=September 2015 |access-date=18 April 2020 |archive-date=19 May 2020 |archive-url=https://web.archive.org/web/20200519100721/https://www.iso.org/obp/ui/#iso:std:iso:9000:ed-4:v1:en |url-status=live }}
- "the usefulness, accuracy, and correctness of data for its application"{{cite journal |url=https://nvlpubs.nist.gov/nistpubs/SpecialPublications/NIST.SP.1500-4r2.pdf |title=NIST Big Data Interoperability Framework: Volume 4, Security and Privacy |journal=NIST Special Publication 1500-4r2 |author=NIST Big Data Public Working Group, Definitions and Taxonomies Subgroup |publisher=National Institute of Standards and Technology |edition=3rd |date=October 2019 |doi=10.6028/NIST.SP.1500-4r2 |quote=Validity refers to the usefulness, accuracy, and correctness of data for its application. Traditionally, this has been referred to as data quality. |access-date=18 April 2020 |archive-date=9 May 2020 |archive-url=https://web.archive.org/web/20200509103951/https://nvlpubs.nist.gov/nistpubs/SpecialPublications/NIST.SP.1500-4r2.pdf |url-status=live |doi-access=free }}
Arguably, in all these cases, "data quality" is a comparison of the actual state of a particular set of data to a desired state, with the desired state being typically referred to as "fit for use," "to specification," "meeting consumer expectations," "free of defect," or "meeting requirements." These expectations, specifications, and requirements are usually defined by one or more individuals or groups, standards organizations, laws and regulations, business policies, or software development policies.
Dimensions of data quality
Drilling down further, those expectations, specifications, and requirements are stated in terms of characteristics or dimensions of the data, such as:
- accessibility or availability
- accuracy or correctness
- comparability
- completeness or comprehensiveness
- consistency, coherence, or clarity
- credibility, reliability, or reputation
- flexibility
- plausibility
- relevance, pertinence, or usefulness
- timeliness or latency
- uniqueness
- validity or reasonableness
A systematic scoping review of the literature suggests that data quality dimensions and methods with real world data are not consistent in the literature, and as a result quality assessments are challenging due to the complex and heterogeneous nature of these data.{{Cite journal|last1=Bian|first1=Jiang|last2=Lyu|first2=Tianchen|last3=Loiacono|first3=Alexander|last4=Viramontes|first4=Tonatiuh Mendoza|last5=Lipori|first5=Gloria|last6=Guo|first6=Yi|last7=Wu|first7=Yonghui|last8=Prosperi|first8=Mattia|last9=George|first9=Thomas J|last10=Harle|first10=Christopher A|last11=Shenkman|first11=Elizabeth A|date=2020-12-09|title=Assessing the practice of data quality evaluation in a national clinical data research network through a systematic scoping review in the era of real-world data|url= |journal=Journal of the American Medical Informatics Association|language=en|volume=27|issue=12|pages=1999–2010|doi=10.1093/jamia/ocaa245|issn=1527-974X|pmc=7727392|pmid=33166397}}
History
Before the rise of the inexpensive computer data storage, massive mainframe computers were used to maintain name and address data for delivery services. This was so that mail could be properly routed to its destination. The mainframes used business rules to correct common misspellings and typographical errors in name and address data, as well as to track customers who had moved, died, gone to prison, married, divorced, or experienced other life-changing events. Government agencies began to make postal data available to a few service companies to cross-reference customer data with the National Change of Address registry (NCOA). This technology saved large companies millions of dollars in comparison to manual correction of customer data. Large companies saved on postage, as bills and direct marketing materials made their way to the intended customer more accurately. Initially sold as a service, data quality moved inside the walls of corporations, as low-cost and powerful server technology became available.{{citation needed|date=May 2015}}
Companies with an emphasis on marketing often focused their quality efforts on name and address information, but data quality is recognized{{by whom|date=May 2015}} as an important property of all types of data. Principles of data quality can be applied to supply chain data, transactional data, and nearly every other category of data found. For example, making supply chain data conform to a certain standard has value to an organization by: 1) avoiding overstocking of similar but slightly different stock; 2) avoiding false stock-out; 3) improving the understanding of vendor purchases to negotiate volume discounts; and 4) avoiding logistics costs in stocking and shipping parts across a large organization.{{citation needed|date=May 2015}}
For companies with significant research efforts, data quality can include developing protocols for research methods, reducing measurement error, bounds checking of data, cross tabulation, modeling and outlier detection, verifying data integrity, etc.{{citation needed|date=May 2015}}
Overview
There are a number of theoretical frameworks for understanding data quality. A systems-theoretical approach influenced by American pragmatism expands the definition of data quality to include information quality, and emphasizes the inclusiveness of the fundamental dimensions of accuracy and precision on the basis of the theory of science (Ivanov, 1972). One framework, dubbed "Zero Defect Data" (Hansen, 1991) adapts the principles of statistical process control to data quality. Another framework seeks to integrate the product perspective (conformance to specifications) and the service perspective (meeting consumers' expectations) (Kahn et al. 2002). Another framework is based in semiotics to evaluate the quality of the form, meaning and use of the data (Price and Shanks, 2004). One highly theoretical approach analyzes the ontological nature of information systems to define data quality rigorously (Wand and Wang, 1996).
A considerable amount of data quality research involves investigating and describing various categories of desirable attributes (or dimensions) of data. Nearly 200 such terms have been identified and there is little agreement in their nature (are these concepts, goals or criteria?), their definitions or measures (Wang et al., 1993). Software engineers may recognize this as a similar problem to "ilities".
MIT has an Information Quality (MITIQ) Program, led by Professor Richard Wang, which produces a large number of publications and hosts a significant international conference in this field (International Conference on Information Quality, ICIQ). This program grew out of the work done by Hansen on the "Zero Defect Data" framework (Hansen, 1991).
In practice, data quality is a concern for professionals involved with a wide range of information systems, ranging from data warehousing and business intelligence to customer relationship management and supply chain management. One industry study estimated the total cost to the U.S. economy of data quality problems at over U.S. $600 billion per annum (Eckerson, 2002). Incorrect data – which includes invalid and outdated information – can originate from different data sources – through data entry, or data migration and conversion projects.{{cite web|url=http://www.information-management.com/issues/20060801/1060128-1.html|title=Liability and Leverage - A Case for Data Quality|publisher=Information Management|date=August 2006|access-date=2010-06-25|archive-date=2011-01-27|archive-url=https://web.archive.org/web/20110127183533/http://www.information-management.com/issues/20060801/1060128-1.html|url-status=live}}
In 2002, the USPS and PricewaterhouseCoopers released a report stating that 23.6 percent of all U.S. mail sent is incorrectly addressed.{{cite web|url=http://www.directionsmag.com/article.php?article_id=509|title=Address Management for Mail-Order and Retail|publisher=Directions Magazine|access-date=2010-06-25|archive-url=https://web.archive.org/web/20050428233613/http://www.directionsmag.com/article.php?article_id=509|archive-date=2005-04-28|url-status=dead}}
One reason contact data becomes stale very quickly in the average database – more than 45 million Americans change their address every year.{{Cite web | url=http://ribbs.usps.gov/move_update/documents/tech_guides/PUB363.pdf | title=USPS | PostalPro | access-date=2010-06-25 | archive-date=2010-02-15 | archive-url=https://web.archive.org/web/20100215172806/http://ribbs.usps.gov/move_update/documents/tech_guides/PUB363.pdf | url-status=live }}
In fact, the problem is such a concern that companies are beginning to set up a data governance team whose sole role in the corporation is to be responsible for data quality. In some{{Who|date=June 2012}} organizations, this data governance function has been established as part of a larger Regulatory Compliance function - a recognition of the importance of Data/Information Quality to organizations.
Problems with data quality don't only arise from incorrect data; inconsistent data is a problem as well. Eliminating data shadow systems and centralizing data in a warehouse is one of the initiatives a company can take to ensure data consistency.
Enterprises, scientists, and researchers are starting to participate within data curation communities to improve the quality of their common data.E. Curry, A. Freitas, and S. O'Riáin, [http://3roundstones.com/led_book/led-curry-et-al.html "The Role of Community-Driven Data Curation for Enterprises"], {{webarchive|url=https://web.archive.org/web/20120123161104/http://3roundstones.com/led_book/led-curry-et-al.html |date=2012-01-23 }} in Linking Enterprise Data, D. Wood, Ed. Boston, Mass.: Springer US, 2010, pp. 25-47.
The market is going some way to providing data quality assurance. A number of vendors make tools for analyzing and repairing poor quality data in situ, service providers can clean the data on a contract basis and consultants can advise on fixing processes or systems to avoid data quality problems in the first place. Most data quality tools offer a series of tools for improving data, which may include some or all of the following:
- Data profiling - initially assessing the data to understand its current state, often including value distributions
- Data standardization - a business rules engine that ensures that data conforms to standards
- Geocoding - for name and address data. Corrects data to U.S. and Worldwide geographic standards
- Matching or Linking - a way to compare data so that similar, but slightly different records can be aligned. Matching may use "fuzzy logic" to find duplicates in the data. It often recognizes that "Bob" and "Bbo" may be the same individual. It might be able to manage "householding", or finding links between spouses at the same address, for example. Finally, it often can build a "best of breed" record, taking the best components from multiple data sources and building a single super-record.
- Monitoring - keeping track of data quality over time and reporting variations in the quality of data. Software can also auto-correct the variations based on pre-defined business rules.
- Batch and Real time - Once the data is initially cleansed (batch), companies often want to build the processes into enterprise applications to keep it clean.
ISO 8000 is an international standard for data quality.{{Cite web|url=http://www.iso.org/iso/home/store/catalogue_tc/catalogue_detail.htm?csnumber=50798|title=ISO/TS 8000-1:2011 Data quality -- Part 1: Overview|publisher=International Organization for Standardization|access-date=8 December 2016|archive-date=21 December 2016|archive-url=https://web.archive.org/web/20161221003448/http://www.iso.org/iso/home/store/catalogue_tc/catalogue_detail.htm?csnumber=50798|url-status=live}}
Data quality assurance
Data quality assurance is the process of data profiling to discover inconsistencies and other anomalies in the data, as well as performing data cleansing{{cite web|url=https://spotlessdata.com/blog/can-you-trust-quality-your-data|archive-url=https://web.archive.org/web/20170211081434/https://spotlessdata.com/blog/can-you-trust-quality-your-data|url-status=dead|archive-date=2017-02-11|title=Can you trust the quality of your data?|publisher=spotlessdata.com}}{{cite web|url=https://www.edq.com/glossary/data-cleansing/|title=What is Data Cleansing? - Experian Data Quality|date=13 February 2015|access-date=9 February 2017|archive-date=11 February 2017|archive-url=https://web.archive.org/web/20170211080019/https://www.edq.com/glossary/data-cleansing/|url-status=live}} activities (e.g. removing outliers, missing data interpolation) to improve the data quality.
These activities can be undertaken as part of data warehousing or as part of the database administration of an existing piece of application software.{{Cite web|url=http://globletrainings.com/watch-video-tutorial-data-warehousing-lecture-23-download/|title=Lecture 23 Data Quality Concepts Tutorial – Data Warehousing|publisher=Watch Free Video Training Online|archive-url=https://web.archive.org/web/20161221155208/http://globletrainings.com/watch-video-tutorial-data-warehousing-lecture-23-download/|access-date=8 December 2016|archive-date=2016-12-21}}
Data quality control
Data quality control is the process of controlling the usage of data for an application or a process. This process is performed both before and after a Data Quality Assurance (QA) process, which consists of discovery of data inconsistency and correction.
Before:
- Restricts inputs
After QA process the following statistics are gathered to guide the Quality Control (QC) process:
- Severity of inconsistency
- Incompleteness
- Accuracy
- Precision
- Missing / Unknown
The Data QC process uses the information from the QA process to decide to use the data for analysis or in an application or business process. General example: if a Data QC process finds that the data contains too many errors or inconsistencies, then it prevents that data from being used for its intended process which could cause disruption. Specific example: providing invalid measurements from several sensors to the automatic pilot feature on an aircraft could cause it to crash. Thus, establishing a QC process provides data usage protection.{{citation needed|date=May 2015}}
Optimum use of data quality
Data Quality (DQ) is a niche area required for the integrity of the data management by covering gaps of data issues. This is one of the key functions that aid data governance by monitoring data to find exceptions undiscovered by current data management operations. Data Quality checks may be defined at attribute level to have full control on its remediation steps.{{Citation needed|date=May 2015}}
DQ checks and business rules may easily overlap if an organization is not attentive of its DQ scope. Business teams should understand the DQ scope thoroughly in order to avoid overlap. Data quality checks are redundant if business logic covers the same functionality and fulfills the same purpose as DQ. The DQ scope of an organization should be defined in DQ strategy and well implemented. Some data quality checks may be translated into business rules after repeated instances of exceptions in the past.{{citation needed|date=May 2015}}
Below are a few areas of data flows that may need perennial DQ checks:
Completeness and precision DQ checks on all data may be performed at the point of entry for each mandatory attribute from each source system. Few attribute values are created way after the initial creation of the transaction; in such cases, administering these checks becomes tricky and should be done immediately after the defined event of that attribute's source and the transaction's other core attribute conditions are met.
All data having attributes referring to Reference Data in the organization may be validated against the set of well-defined valid values of Reference Data to discover new or discrepant values through the validity DQ check. Results may be used to update Reference Data administered under Master Data Management (MDM).
All data sourced from a third party to organization's internal teams may undergo accuracy (DQ) check against the third party data. These DQ check results are valuable when administered on data that made multiple hops after the point of entry of that data but before that data becomes authorized or stored for enterprise intelligence.
All data columns that refer to Master Data may be validated for its consistency check. A DQ check administered on the data at the point of entry discovers new data for the MDM process, but a DQ check administered after the point of entry discovers the failure (not exceptions) of consistency.
As data transforms, multiple timestamps and the positions of that timestamps are captured and may be compared against each other and its leeway to validate its value, decay, operational significance against a defined SLA (service level agreement). This timeliness DQ check can be utilized to decrease data value decay rate and optimize the policies of data movement timeline.
In an organization complex logic is usually segregated into simpler logic across multiple processes. Reasonableness DQ checks on such complex logic yielding to a logical result within a specific range of values or static interrelationships (aggregated business rules) may be validated to discover complicated but crucial business processes and outliers of the data, its drift from BAU (business as usual) expectations, and may provide possible exceptions eventually resulting into data issues. This check may be a simple generic aggregation rule engulfed by large chunk of data or it can be a complicated logic on a group of attributes of a transaction pertaining to the core business of the organization. This DQ check requires high degree of business knowledge and acumen. Discovery of reasonableness issues may aid for policy and strategy changes by either business or data governance or both.
Conformity checks and integrity checks need not covered in all business needs, it's strictly under the database architecture's discretion.
There are many places in the data movement where DQ checks may not be required. For instance, DQ check for completeness and precision on not–null columns is redundant for the data sourced from database. Similarly, data should be validated for its accuracy with respect to time when the data is stitched across disparate sources. However, that is a business rule and should not be in the DQ scope.{{Citation needed|date=May 2015}}
Regretfully, from a software development perspective, DQ is often seen as a nonfunctional requirement. And as such, key data quality checks/processes are not factored into the final software solution. Within Healthcare, wearable technologies or Body Area Networks, generate large volumes of data.O'Donoghue, John, and John Herbert. "Data management within mHealth environments: Patient sensors, mobile devices, and databases". Journal of Data and Information Quality (JDIQ) 4.1 (2012): 5. The level of detail required to ensure data quality is extremely high and is often underestimated. This is also true for the vast majority of mHealth apps, EHRs and other health related software solutions. However, some open source tools exist that examine data quality.{{cite journal|last1=Huser|first1=Vojtech|last2=DeFalco|first2=Frank J|last3=Schuemie|first3=Martijn|last4=Ryan|first4=Patrick B|last5=Shang|first5=Ning|last6=Velez|first6=Mark|last7=Park|first7=Rae Woong|last8=Boyce|first8=Richard D|last9=Duke|first9=Jon|last10=Khare|first10=Ritu|last11=Utidjian|first11=Levon|last12=Bailey|first12=Charles|title=Multisite Evaluation of a Data Quality Tool for Patient-Level Clinical Datasets|journal=eGEMs |date=30 November 2016|volume=4|issue=1|pages=24|doi=10.13063/2327-9214.1239|pmid=28154833|pmc=5226382}} The primary reason for this, stems from the extra cost involved is added a higher degree of rigor within the software architecture.
= Health data security and privacy =
The use of mobile devices in health, or mHealth, creates new challenges to health data security and privacy, in ways that directly affect data quality. mHealth is an increasingly important strategy for delivery of health services in low- and middle-income countries.MEASURE Evaluation. (2017) Improving data quality in mobile community-based health information systems: Guidelines for design and implementation (tr-17-182). Chapel Hill, NC: MEASURE Evaluation, University of North Carolina. Retrieved from https://www.measureevaluation.org/resources/publications/tr-17-182 {{Webarchive|url=https://web.archive.org/web/20170808233456/https://www.measureevaluation.org/resources/publications/tr-17-182 |date=2017-08-08 }} Mobile phones and tablets are used for collection, reporting, and analysis of data in near real time. However, these mobile devices are commonly used for personal activities, as well, leaving them more vulnerable to security risks that could lead to data breaches. Without proper security safeguards, this personal use could jeopardize the quality, security, and confidentiality of health data.Wambugu, S. & Villella, C. (2016). mHealth for health information systems in low- and middle-income countries: Challenges and opportunities in data quality, privacy, and security (tr-16-140). Chapel Hill, NC: MEASURE Evaluation, University of North Carolina. Retrieved from https://www.measureevaluation.org/resources/publications/tr-16-140 {{Webarchive|url=https://web.archive.org/web/20170808194956/https://www.measureevaluation.org/resources/publications/tr-16-140 |date=2017-08-08 }}
Data quality in public health
Data quality has become a major focus of public health programs in recent years, especially as demand for accountability increases.MEASURE Evaluation. (2016) Data quality for monitoring and evaluation systems (fs-16-170). Chapel Hill, NC: MEASURE Evaluation, University of North Carolina. Retrieved from https://www.measureevaluation.org/resources/publications/fs-16-170-en {{Webarchive|url=https://web.archive.org/web/20170808233312/https://www.measureevaluation.org/resources/publications/fs-16-170-en |date=2017-08-08 }} Work towards ambitious goals related to the fight against diseases such as AIDS, Tuberculosis, and Malaria must be predicated on strong Monitoring and Evaluation systems that produce quality data related to program implementation.MEASURE Evaluation. (2016). Routine health information systems: A curriculum on basic concepts and practice - Syllabus (sr-16-135a). Chapel Hill, NC: MEASURE Evaluation, University of North Carolina. Retrieved from https://www.measureevaluation.org/resources/publications/sr-16-135a {{Webarchive|url=https://web.archive.org/web/20170808194844/https://www.measureevaluation.org/resources/publications/sr-16-135a |date=2017-08-08 }} These programs, and program auditors, increasingly seek tools to standardize and streamline the process of determining the quality of data,{{Cite web|url=https://www.measureevaluation.org/resources/tools/health-information-systems/data-quality-assurance-tools/data-quality-assurance-tools|title=Data quality assurance tools|website=MEASURE Evaluation|access-date=8 August 2017|archive-date=8 August 2017|archive-url=https://web.archive.org/web/20170808233552/https://www.measureevaluation.org/resources/tools/health-information-systems/data-quality-assurance-tools/data-quality-assurance-tools|url-status=live}} verify the quality of reported data, and assess the underlying data management and reporting systems for indicators.{{Cite web|url=https://www.measureevaluation.org/our-work/routine-health-information-systems/rhis-curriculum-modules/module-4-rhis-data-quality|title=Module 4: RHIS data quality|website=MEASURE Evaluation|access-date=8 August 2017|archive-date=8 August 2017|archive-url=https://web.archive.org/web/20170808194231/https://www.measureevaluation.org/our-work/routine-health-information-systems/rhis-curriculum-modules/module-4-rhis-data-quality|url-status=live}} An example is WHO and MEASURE Evaluation's Data Quality Review Tool{{Cite web|url=https://www.measureevaluation.org/our-work/data-quality|title=Data quality|last=MEASURE Evaluation|website=MEASURE Evaluation|access-date=8 August 2017|archive-date=8 August 2017|archive-url=https://web.archive.org/web/20170808194234/https://www.measureevaluation.org/our-work/data-quality|url-status=live}} WHO, the Global Fund, GAVI, and MEASURE Evaluation have collaborated to produce a harmonized approach to data quality assurance across different diseases and programs.The World Health Organization (WHO). (2009). Monitoring and evaluation of health systems strengthening. Geneva, Switzerland: WHO. Retrieved from http://www.who.int/healthinfo/HSS_MandE_framework_Nov_2009.pdf {{Webarchive|url=https://web.archive.org/web/20170828123713/http://www.who.int/healthinfo/HSS_MandE_framework_Nov_2009.pdf |date=2017-08-28 }}
Open data quality
There are a number of scientific works devoted to the analysis of the data quality in open data sources, such as Wikipedia, Wikidata, DBpedia and other. In the case of Wikipedia, quality analysis may relate to the whole article{{cite journal | last1=Mesgari | first1=Mostafa | last2=Chitu | first2=Okoli | last3=Mehdi | first3=Mohamad | last4=Finn Årup | first4=Nielsen | first5=Arto | last5=Lanamäki | date=2015 | title="The Sum of All Human Knowledge": A Systematic Review of Scholarly Research on the Content of Wikipedia | journal=Journal of the Association for Information Science and Technology | volume=66 | issue=2 | pages=219–245 | doi=10.1002/asi.23172 | s2cid=218071987 | url=https://backend.orbit.dtu.dk/ws/files/103083646/WikiLit_Content_open_access_version.pdf | access-date=2020-01-21 | archive-date=2020-05-10 | archive-url=https://web.archive.org/web/20200510004830/https://backend.orbit.dtu.dk/ws/files/103083646/WikiLit_Content_open_access_version.pdf | url-status=live }} Modeling of quality there is carried out by means of various methods. Some of them use machine learning algorithms, including Random Forest,{{cite book |last1=Warncke-Wang |first1=Morten |last2=Cosley |first2=Dan | first3=John | last3=Riedl |title=Proceedings of the 9th International Symposium on Open Collaboration |chapter=Tell me more |date=2013 |pages=1–10 |doi=10.1145/2491055.2491063 |isbn=9781450318525 |s2cid=18523960 }} Support Vector Machine,{{cite book |doi=10.1145/1555400.1555449 |isbn=9781605583228 |chapter=Automatic quality assessment of content created collaboratively by web communities |title=Proceedings of the 2009 joint international conference on Digital libraries - JCDL '09 |pages=295 |year=2009 |last1=Hasan Dalip |first1=Daniel |last2=André Gonçalves |first2=Marcos |last3=Cristo |first3=Marco |last4=Calado |first4=Pável |s2cid=14421291 }} and others. Methods for assessing data quality in Wikidata, DBpedia and other LOD sources differ.{{cite journal |last1=Färber |first1=Michael |last2=Bartscherer |first2=Frederic |last3=Menne |first3=Carsten |last4=Rettinger |first4=Achim |date=2017-11-30 |title=Linked data quality of DBpedia, Freebase, OpenCyc, Wikidata, and YAGO |url=https://content.iospress.com/articles/semantic-web/sw275 |journal=Semantic Web |volume=9 |issue=1 |pages=77–129 |doi=10.3233/SW-170275 |archive-date=2018-01-22 |archive-url=https://web.archive.org/web/20180122125955/https://content.iospress.com/articles/semantic-web/sw275 |url-status=live }}
Professional associations
= ECCMA (Electronic Commerce Code Management Association) =
The Electronic Commerce Code Management Association (ECCMA) is a member-based, international not-for-profit association committed to improving data quality through the implementation of international standards. ECCMA is the current project leader for the development of ISO 8000 and ISO 22745, which are the international standards for data quality and the exchange of material and service master data, respectively. ECCMA provides a platform for collaboration amongst subject experts on data quality and data governance around the world to build and maintain global, open standard dictionaries that are used to unambiguously label information. The existence of these dictionaries of labels allows information to be passed from one computer system to another without losing meaning.{{Cite news|url=https://eccma.org/|title=Home|work=ECCMA|access-date=2018-10-03|archive-date=2018-08-19|archive-url=https://web.archive.org/web/20180819180602/https://eccma.org/|url-status=live}}
See also
References
{{Reflist|30em}}
Further reading
- {{cite book|last1=Bronselaer|first1=Antoon|publisher=Springer|date=16 September 2021|title=Data Quality Management: An Overview of Methods and Challenges}}
- {{cite book |last1=Sebastian-Coleman|first1=Laura |date=12 Dec 2012 |title=Measuring Data Quality for Ongoing Improvement: A Data Quality Assessment Framework |publisher=Morgan Kaufmann|page= |isbn=0123970334|edition=1}}
- {{cite book|title=The Practitioner’s Guide to Data Quality Improvement|last1=Loshin|first1=David|publisher=Morgan Kaufmann|date=29 Oct 2010|isbn=0123737176|edition=1}}
- {{cite book|last1= McGilvray|first1=Danette|date=25 July 2008|title=Executing Data Quality Projects: Ten Steps to Quality Data and Trusted Information
|publisher=Morgan Kaufmann|isbn=0123743699}}
- {{cite book|title=Data driven : profiting from your most important business asset|last=Redman|first=Thomas C.|publisher=Harvard Business Press|date=2008|isbn=9781422119129}}
- {{cite book|title=Data Quality: The Accuracy dimension|last=Olson|first=Jack E.|publisher=Morgan Kaufmann|date=2003|isbn=9781558608917}}
- {{cite journal | last1 = Baškarada | first1 = S | last2 = Koronios | first2 = A | year = 2014 | title = A Critical Success Factors Framework for Information Quality Management | journal = Information Systems Management | volume = 31 | issue = 4| pages = 1–20 | doi=10.1080/10580530.2014.958023| s2cid = 33018618 }}
- Baamann, Katharina, "Data Quality Aspects of Revenue Assurance", [http://mitiq.mit.edu/iciq/PDF/DATA%20QUALITY%20ASPECTS%20OF%20REVENUE%20ASSURANCE.pdf Article]
- Eckerson, W. (2002) "Data Warehousing Special Report: Data quality and the bottom line", [https://web.archive.org/web/20050405233600/http://www.adtmag.com/article.asp?id=6321 Article]
- Ivanov, K. (1972) [https://web.archive.org/web/20090901161852/http://www.informatik.umu.se/~kivanov/diss-avh.html "Quality-control of information: On the concept of accuracy of information in data banks and in management information systems"]. The University of Stockholm and The Royal Institute of Technology. Doctoral dissertation.
- Hansen, M. (1991) Zero Defect Data, MIT. Masters thesis [http://dspace.mit.edu/handle/1721.1/13812]
- Kahn, B., Strong, D., Wang, R. (2002) "Information Quality Benchmarks: Product and Service Performance," Communications of the ACM, April 2002. pp. 184–192. [http://mitiq.mit.edu/Documents/Publications/TDQMpub/2002/IQ%20Benchmarks.pdf Article]
- Price, R. and Shanks, G. (2004) A Semiotic Information Quality Framework, Proc. IFIP International Conference on Decision Support Systems (DSS2004): Decision Support in an Uncertain and Complex World, Prato. [https://web.archive.org/web/20050617044405/http://vishnu.sims.monash.edu.au/dss2004/proceedings/pdf/65_Price_Shanks.pdf Article]
- Wand, Y. and Wang, R. (1996) "Anchoring Data Quality Dimensions in Ontological Foundations," Communications of the ACM, November 1996. pp. 86–95. [http://web.mit.edu/tdqm/www/tdqmpub/WandWangCACMNov96.pdf Article]
- Wang, R., Kon, H. & Madnick, S. (1993), Data Quality Requirements Analysis and Modelling, Ninth International Conference of Data Engineering, Vienna, Austria. [http://web.mit.edu/tdqm/www/tdqmpub/IEEEDEApr93.pdf Article]
- Fournel Michel, Accroitre la qualité et la valeur des données de vos clients, éditions Publibook, 2007. {{ISBN|978-2-7483-3847-8}}.
- Daniel F., Casati F., Palpanas T., Chayka O., Cappiello C. (2008) "Enabling Better Decisions through Quality-aware Reports", International Conference on Information Quality (ICIQ), MIT. [http://dit.unitn.it/~themis/publications/iciq08.pdf Article]
- {{cite journal |last1=Woodall |first1=P |last2=Oberhofer |first2=M|last3= Borek| first3=A|date=2014 |title=A Classification of Data Quality Assessment and Improvement Methods |url=http://www.inderscienceonline.com/doi/abs/10.1504/IJIQ.2014.068656 |journal=International Journal of Information Quality |volume=3 |issue=4 |pages= 298–321|doi=10.1504/IJIQ.2014.068656}}
- {{cite journal |last1=Woodall |first1=P. |last2=Borek |first2=A.|last3=Parlikad|first3=A. |date=2013 |title=Data Quality Assessment: The Hybrid Approach.|journal=Information and Management|volume=50 |issue=7 |pages=369-382}}
External links
- [https://www.globalhealthlearning.org/course/data-quality Data quality course], from the Global Health Learning Center
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