iFixit

{{Short description|American company aiming to ease repairing of consumer electronics}}

{{Lower case title}}

{{Infobox company

| name = iFixit

| logo = iFixit logo.svg

| type = Privately held company

| key_people = {{ubl|Kyle Wiens{{Cite web |url=https://kylewiens.com/ |title=Kyle Wiens |last=Wiens |first=Kyle |website=kylewiens.com}} (CEO)|Luke Soules (CXO)}}

| foundation = {{Start date and age|2003}}

| location = San Luis Obispo, California, U.S.

| homepage = [https://ifixit.com ifixit.com]

| module = {{Infobox website

| embed = yes

| name = {{nothing}}

| num_users = 1,200,000{{Cite web |url=https://www.ifixit.com/Users?order=date |title=Leaderboard |access-date=2015-05-18 |archive-url=https://web.archive.org/web/20170103094221/https://www.ifixit.com/Users?order=date |archive-date=2017-01-03 |url-status=live}}

| content_license = Creative Commons BY-NC-SA{{Cite web |url=https://www.ifixit.com/Info/Licensing |title=Content Licensing |access-date=17 October 2013|archive-url=https://web.archive.org/web/20131014195031/http://www.ifixit.com/Info/Licensing |archive-date=14 October 2013 |url-status=live}}

}}

}}

iFixit ({{IPAc-en|aɪ|ˈ|f|ɪ|k|s|ɪ|t}} {{Respell|eye|FIX|it}}{{cite web|url=https://www.youtube.com/watch?v=uWUZCpgn6Pw|title=IFixit Channel Trailer!|work=YouTube|date=March 29, 2018|accessdate=7 July 2022}}) is an American e-commerce and how-to website that publishes free wiki-like online repair guides and tear-downs of consumer electronics and gadgets. It also sells repair parts, tools, and accessories. It is a private company in San Luis Obispo, California founded in 2003, spurred by Kyle Wiens{{Cite web |url=https://twit.tv/shows/triangulation/episodes/373?autostart=false |title=Triangulation 373 Kyle Wiens, iFixit {{!}} TWiT.TV |website=TWiT.tv |language=en-US |access-date=2018-11-19}} not being able to locate an Apple iBook G3 repair manual{{Cite web |date=5 April 2017 |title=Meet the $21 Million Company That Thinks a New iPhone Is a Total Waste of Money |url=https://www.inc.com/magazine/201704/david-whitford/ifixit-repair-men.html |url-status=live |archive-url=https://web.archive.org/web/20170405141932/https://www.inc.com/magazine/201704/david-whitford/ifixit-repair-men.html |archive-date=5 April 2017 |access-date=20 May 2018 |website=Inc.}} while the company's founders{{Cite web |last=Wiens |first=Kyle |date=14 June 2013 |title=Fix Things, Never Force It: Lessons From Grandpa |url=https://www.theatlantic.com/technology/archive/2013/06/fix-things-never-force-it-lessons-from-grandpa/276873/ |url-status=live |archive-url=https://web.archive.org/web/20130617040532/https://www.theatlantic.com/technology/archive/2013/06/fix-things-never-force-it-lessons-from-grandpa/276873/ |archive-date=17 June 2013 |access-date=20 May 2018 |website=The Atlantic}} were attending Cal Poly San Luis Obispo.

Business model

File:IFixit Pro Tech Toolkit (43563950540).png

iFixit has released product tear-downs of new mobile and laptop devices which provide advertising for the company's parts and equipment sales.{{Cite web |url=https://www.cultofmac.com/how-ifixit-uses-teardowns-as-marketing-3-0/16731 |title=How iFixit Uses Teardowns As Marketing 3.0, by Leander Kahney, Cult of Mac Sep. 18, 2009, retrieved July 2, 2010 |access-date=April 15, 2020 |archive-url=https://web.archive.org/web/20090924010949/http://www.cultofmac.com/how-ifixit-uses-teardowns-as-marketing-3-0/16731 |archive-date=September 24, 2009 |url-status=dead }} These tear-downs have been reviewed by PC World,{{Cite web |last=Moren |first=Dan |date=February 19, 2009 |title=17-inch MacBook Pro Gets Torn to Pieces |url=https://www.pcworld.com/article/159852/article.html |url-status=dead |archive-url=https://web.archive.org/web/20090221132629/http://www.pcworld.com/article/159852/17inch_macbook_pro_gets_torn_to_pieces.html |archive-date=21 February 2009 |access-date=20 May 2018 |website=PCWorld}} The Mac Observer,{{Cite web |url=https://www.macobserver.com/article/2008/02/01.6.shtml |title=iFixit Shares MacBook Air Take Apart {{!}}{{!}} The Mac Observer |website=www.macobserver.com |access-date=20 May 2018 |archive-url=https://web.archive.org/web/20180810174548/https://www.macobserver.com/article/2008/02/01.6.shtml |archive-date=10 August 2018 |url-status=live}} NetworkWorld,{{Cite web |last=Brown |first=Bob |date=30 September 2015 |title=Apple gives iFixit app the boot |url=https://www.networkworld.com/article/2988060/apple-gives-ifixit-app-the-boot.html |url-status=live |archive-url=https://web.archive.org/web/20190327145739/https://www.networkworld.com/article/2988060/apple-gives-ifixit-app-the-boot.html |archive-date=27 March 2019 |access-date=3 October 2015 |website=Network World}} and other publications.{{Cite web |url=https://www.ifixit.com/Quotes |title=iFixit in the Press |access-date=15 April 2012 |archive-url=https://web.archive.org/web/20120412012827/http://www.ifixit.com/Quotes |archive-date=12 April 2012 |url-status=live}}{{Cite web |url=https://www.ifixit.com/Quotes |title=iFixit in the Press and Media |website=www.ifixit.com |access-date=20 May 2018 |archive-url=https://web.archive.org/web/20180810174724/https://www.ifixit.com/Quotes |archive-date=10 August 2018 |url-status=live}}

Co-founder Kyle Wiens{{Cite journal |url=https://hbr.org/2012/07/i-wont-hire-people-who-use-poo |title=I Won't Hire People Who Use Poor Grammar. Here's Why. |last=Wiens |first=Kyle |date=20 July 2012 |journal=Harvard Business Review |access-date=20 May 2018 |archive-url=https://web.archive.org/web/20141222185529/https://hbr.org/2012/07/i-wont-hire-people-who-use-poo |archive-date=22 December 2014 |url-status=live}} has said that he aims to reduce electronic waste by teaching people to repair their own gear,{{Cite web |url=https://gadgetwise.blogs.nytimes.com/2010/07/20/cooling-your-laptop-or-your-lap/ |title=Cooling Your Laptop, or Your Lap? |last=Taub |first=Eric A |date=20 July 2010 |website=The New York Times |access-date=20 May 2018 |archive-url=https://web.archive.org/web/20100723160704/http://gadgetwise.blogs.nytimes.com/2010/07/20/cooling-your-laptop-or-your-lap/ |archive-date=23 July 2010 |url-status=live }} and by offering tools, parts, and a forum to discuss repairs.{{Cite news |url=https://www.nytimes.com/2010/09/23/technology/personaltech/23askk.html |title=Ways to Remove a Broken Plug |last=Biersdorfer |first=J. D. |newspaper=The New York Times |date=22 September 2010 |access-date=20 May 2018 |archive-url=https://web.archive.org/web/20120723043357/http://www.nytimes.com/2010/09/23/technology/personaltech/23askk.html |archive-date=23 July 2012 |url-status=live }} In 2011, he travelled through Africa with a documentary team to meet a community of electronics technicians who repair and rebuild the world's discarded electronics.{{cite web |last=Wiens |first=Kyle |date=7 October 2011 |title=Why Fixers Will Save Our Planet |url=https://www.theatlantic.com/technology/archive/2011/10/why-fixers-will-save-our-planet/246349/ |url-status=live |archive-url=https://web.archive.org/web/20120119075346/https://www.theatlantic.com/technology/archive/2011/10/why-fixers-will-save-our-planet/246349/ |archive-date=19 January 2012 |access-date=15 April 2012 |website=The Atlantic}}

iFixit provides a software as a service platform known as Dozuki to allow others to use iFixit's documentation framework to produce their own documentation. O'Reilly Media's Make and Craft magazines use Dozuki to feature community guides alongside instructions originally written by the staff for the print magazine.{{Cite web |last=Foresman |first=Chris |date=2011-08-18 |title=Dozuki will drag service manuals kicking, screaming into 21st century |url=https://arstechnica.com/gadgets/2011/08/dozuki-will-drag-service-manuals-kicking-and-screaming-into-21st-century/ |url-status=live |archive-url=https://web.archive.org/web/20230106223333/https://arstechnica.com/gadgets/2011/08/dozuki-will-drag-service-manuals-kicking-and-screaming-into-21st-century/ |archive-date=2023-01-06 |access-date=2023-01-06 |website=Ars Technica |language=en-us}}

On April 3, 2014 iFixit announced a partnership with Fairphone.[http://createsend.ifixit.com/t/ViewEmail/r/9D0B6C9AEB46859C2540EF23F30FEDED iFixit and Fairphone – Fixing The Cell Phone Problem] {{Webarchive|url=https://web.archive.org/web/20200608214329/https://createsend.ifixit.com/t/ViewEmail/r/9D0B6C9AEB46859C2540EF23F30FEDED |date=2020-06-08 }}, IFixit e-mail of April 3, 2014 (web version)

During the COVID-19 pandemic, iFixit and CALPIRG, the California arm of the Public Interest Research Group, worked with hospitals and medical research facilities to gather the largest known database of medical equipment manuals and repair guides to support the healthcare industry during the pandemic.{{Cite magazine |last=Goode |first=Lauren |date=May 19, 2020 |title=Right-to-Repair Groups Fire Shots at Medical Device Manufacturers |url=https://www.wired.com/story/right-to-repair-medical-equipment-ifixit/ |url-status=live |magazine=Wired |archive-url=https://web.archive.org/web/20200520194454/https://www.wired.com/story/right-to-repair-medical-equipment-ifixit/ |archive-date=May 20, 2020 |access-date=May 21, 2020}}

In 2022, iFixit announced plans to open a new distribution center and office in Chattanooga, Tennessee.{{Cite web |last=Local 3 News staff |date=2022-07-19 |title=iFixit to open East Coast hub in Chattanooga, bringing 200 jobs |url=https://www.local3news.com/local-news/ifixit-to-open-east-coast-hub-in-chattanooga-bringing-200-jobs/article_e824e08e-076a-11ed-a994-e3b0ce0a3f5e.html |access-date=2024-05-21 |website=WRCB |language=en}}

Reception

In September 2015, Apple removed the iFixit app from the App Store in reaction to the company's publication of a tear-down of a developer pre-release version of the Apple TV (4th generation) obtained under Apple's Developer Program violating a signed Non-Disclosure Agreement, and accordingly, their developer account was suspended. In response, iFixit says it has worked on improving its mobile site for users to access its services through a mobile browser.{{Cite web |last=Wiens |first=Kyle |date=2015-09-29 |title=iFixit App Pulled from Apple's App Store |url=https://www.ifixit.com/News/7401/ifixit-app-pulled |url-status=live |archive-url=https://web.archive.org/web/20230106223601/https://www.ifixit.com/News/7401/ifixit-app-pulled |archive-date=2023-01-06 |access-date=2023-01-06 |website=iFixit |language=en}}

In April 2019, it was revealed that some Oculus Quest and Oculus Rift S devices contain a physical Easter egg reading "Hi iFixit! We See You!",{{Cite web |last=Robertson |first=Adi |date=2019-04-12 |title=Oculus says 'tens of thousands' of its new controllers include secret messages |url=https://www.theverge.com/2019/4/12/18308132/facebook-oculus-touch-controllers-secret-messages-nate-mitchell-apology |url-status=live |archive-url=https://web.archive.org/web/20210209012129/https://www.theverge.com/2019/4/12/18308132/facebook-oculus-touch-controllers-secret-messages-nate-mitchell-apology |archive-date=2021-02-09 |access-date=2021-05-02 |website=The Verge |language=en}} demonstrating that device manufacturers are aware of iFixit.

In March 2022, Samsung announced that they would be collaborating with iFixit to provide a self-repair program and parts store for a range of their electronic devices.{{Cite web |last=Amadeo |first=Ron |date=2022-08-03 |title=Samsung and iFixit launch repair program for flagship phones and tablets |url=https://arstechnica.com/gadgets/2022/08/samsung-and-ifixit-launch-repair-program-for-flagship-phones-and-tablets/ |url-status=live |archive-url=https://web.archive.org/web/20230106223330/https://arstechnica.com/gadgets/2022/08/samsung-and-ifixit-launch-repair-program-for-flagship-phones-and-tablets/ |archive-date=2023-01-06 |access-date=2023-01-06 |website=Ars Technica |language=en-us}} iFixit ended their collaboration with Samsung in May 2024, with co-founder Kyle Wiens saying "Samsung does not seem interested in enabling repair at scale."{{Cite web |last=Hollister |first=Sean |date=2024-05-23 |title=iFixit is breaking up with Samsung |url=https://www.theverge.com/samsung/2024/5/23/24162135/ifixit-end-samsung-repair-parts-deal |access-date=2024-05-23 |website=The Verge |language=en}}

In April 2022, Google announced that they would be partnering with iFixit to provide replacement parts for their Pixel series of smartphones.{{Cite web |last=Amadeo |first=Ron |date=2022-06-30 |title=iFixit and Google launch official Pixel parts store |url=https://arstechnica.com/gadgets/2022/06/ifixit-and-google-launch-official-pixel-parts-store/ |url-status=live |archive-url=https://web.archive.org/web/20230106223331/https://arstechnica.com/gadgets/2022/06/ifixit-and-google-launch-official-pixel-parts-store/ |archive-date=2023-01-06 |access-date=2023-01-06 |website=Ars Technica |language=en-us}}

See also

References