8x8

{{Short description|American provider of voice over IP products}}

{{About|a company|an automotive technology|eight-wheel drive}}

{{Use dmy dates|date=January 2020}}

{{Infobox company

| name = 8x8, Inc.

| logo = 8x8 square logo.svg

| image_size =

| type = Public

| traded_as = {{Nasdaq|EGHT}}

| foundation = {{start date and age|1987}}

| area_served =

| key_people = {{ubl|Samuel Wilson (CEO)|Jaswinder Pal Singh (chairman)|Kevin Kraus (CFO)}}

| industry = Cloud-based Business Communications Services

| products = {{ubl|Cloud Communications|Unified Communications|Contact Centers|Communication Platforms as a Service (CPaaS)}}

| brands = Jitsi

| revenue = {{decrease}} {{US$|729 million|link=yes}}

| revenue_year = 2024

| operating_income = {{increasenegative}} {{US$|-28 million}}

| income_year = 2024

| net_income = {{increasenegative}} {{US$|-68 million}}

| net_income_year = 2024

| assets = {{decrease}} {{US$|756 million}}

| assets_year = 2024

| equity = {{increase}} {{US$|102 million}}

| equity_year = 2024

| num_employees = 1,948

| num_employees_year = 2024

| parent =

| divisions =

| subsid =

| footnotes = Financials {{asof|2024|3|31|lc=y|df=US}}{{cite web |url=https://www.sec.gov/ix?doc=/Archives/edgar/data/1023731/000102373124000042/eght-20240331.htm |title=8x8, Inc. 2024 Fiscal Annual Report (Form 10-K) |date=May 21, 2024 |publisher=U.S. Securities and Exchange Commission}}

| location_city = Campbell, California, U.S.{{cite web |title=8x8 grabs big new HQ space in Campbell, where it's slated to become the city's largest employer |url=https://www.bizjournals.com/sanjose/news/2019/07/08/8x8-campbell-headquarters-lease-eght.html}}{{cite press release |title=8x8 Selects New Company Headquarters in Campbell, Calif. Amidst Rapid Growth |url=https://investors.8x8.com/news-releases/news-release-details/8x8-Selects-New-Company-Headquarters-Campbell-Calif-Amidst-Rapid |website=8x8 |access-date=November 30, 2020 |date=July 18, 2019}}

| location_country =

| location =

| locations = US, UK, Romania, Australia, Singapore, Portugal

| homepage = {{url|8x8.com}}

}}

8x8, Inc. is an American provider of Voice over IP products. Its products include cloud-based voice, contact center, video, mobile and unified communications for businesses. Since 2018, 8x8 manages Jitsi.

History

The company was founded in 1987 by Chi-Shin Wang and Y. W. Sing formerly of Weitek as Integrated Information Technology, Inc., or IIT. The name was changed in the mid-1990s.{{cite web |title=Best New Gadgets |url=https://money.cnn.com/magazines/fsb/fsb_archive/2004/12/01/8214524/index.htm |author=Daisy Chan|website=money.cnn.com |access-date=December 21, 2020 |date=December 1, 2004}} According to the company, IIT began as an integrated circuit designer.{{Cite web|url=https://www.zdnet.com/home-and-office/networking/connecting-up-communications-silos-with-the-cloud/|title=Next-generation VoIP: Connecting up communications silos with the cloud|last=Barker|first=Colin|website=ZDNet|language=en|access-date=5 November 2019}} The company produced math coprocessors for x86 microprocessors, as well as Graphics accelerator cards for the personal computer market during the late 1980s. The company later changed its name to 8x8, and began producing products for the videoconferencing market.{{Cite web|url=http://www.tmcnet.com/voip/0509/effective-marketing-of-voip-services.htm|title=Effective Marketing of VoIP Services|website=www.tmcnet.com|access-date=5 November 2019}}{{Citation needed|date=November 2020}}

8x8 went public on the NASDAQ market in 1997.{{Cite web|url=https://www.bizjournals.com/sanjose/news/2019/04/10/8x8-ceo-vikram-verma-san-jose-growth-eght.html|title=8x8 CEO on big ambitions, outgrowing its new HQ: 'The tide's about to hit and we are there'|website=bizjournals.com|access-date=5 November 2019}} The company moved their trading to NYSE in 2017, under the ticker symbol EGHT.{{Cite web|url=http://secfilings.nasdaq.com/edgar_conv_html%2f2007%2f06%2f29%2f0001023731-07-000014.html#FIS_BUSINESS|title=FORM 10-K |year=2007|publisher={{title case|SECURITIES AND EXCHANGE COMMISSION}} |access-date=21 January 2009}}{{Cite web|url=https://www.reuters.com/companies/EGHT.N|title=EGHT.N - 8x8, Inc. Profile|website=reuters.com|access-date=5 November 2019}} In 1999, 8x8 acquired two companies, Odisei{{Cite news|url=http://findarticles.com/p/articles/mi_m0EIN/is_/ai_54716330|title=8x8 Completes Acquisition of IP Telephony Software Developer|date=25 May 1999 |publisher=Business Wire|access-date=21 January 2009}} and U|Force,{{Cite web|url=http://www.secinfo.com/dr6nd.52ut.c.htm|title=Netergy Networks to Acquire Uforce |date=23 May 2000|publisher=Securities Exchange Commission|access-date=21 January 2009}} to acquire network and server VoIP technologies.{{Cite news|url=https://www.nytimes.com/2000/05/20/business/company-news-netergy-networks-to-purchase-closely-held-uforce.html|title=Company News; Netergy Networks to Purchase Closely Held Uforce|date=20 May 2000|work=The New York Times|access-date=5 November 2019|language=en-US|issn=0362-4331}}{{Cite news|url=https://www.wsj.com/articles/SB92768750274825388|title=Technology Briefs|date=26 May 1999|work=Wall Street Journal|access-date=5 November 2019|language=en-US|issn=0099-9660|url-access=subscription}}

In March 2000, 8x8 relaunched itself as a VoIP service provider under the name Netergy Networks.{{Cite news|url=https://www.eetimes.com/document.asp?doc_id=1183767#|title=8x8 changes name to Netergy Networks, focuses exclusively on voice over IP|date=3 March 2000|work=EE Times|access-date=13 November 2019}} The company changed its name back to 8x8 in July 2001.{{Cite web|url=https://www.sec.gov/Archives/edgar/data/1023731/000102373103000051/december232003-424b3.pdf|title=8X8 Inc|website=SEC|access-date=13 November 2019}} 8x8 began trading on the Nasdaq SmallCap Market on 26 July 2002.{{Cite web|url=https://www.sec.gov/Archives/edgar/data/1023731/000102373103000051/december232003-424b3.pdf|title=8X8, inc|access-date=13 November 2011}} The company's stock was listed on the New York Stock Exchange for a time before switching back to Nasdaq in November 2022.{{cite press release |url=https://investors.8x8.com/press-releases/press-release-details/2022/8x8-to-Transfer-Stock-Listing-to-Nasdaq/default.aspx |title=8x8 to Transfer Stock Listing to Nasdaq |agency=Business Wire |date=November 1, 2022}}

In 2003, the company launched a videophone service.{{cite press release | title = 8x8 Signs Agreement With TCS to Provide E911 Capabilities for All Packet8 Subscribers | publisher = PR Newswire | date = 11 October 2005 | url = http://www.ip97.com/8x8_signs_agreement_with_tcs_to_provide_e911_capabilities_for_all_packet8_bcef.aspx | access-date = 21 January 2008 | archive-url = https://web.archive.org/web/20071014011853/http://www.ip97.com/8x8_signs_agreement_with_tcs_to_provide_e911_capabilities_for_all_packet8_bcef.aspx | archive-date = 14 October 2007 | url-status = dead}} In July 2007, after startup SunRocket was liquidated, 8x8 entered an agreement to accept 200,000 of its customers.{{cite news|last1=Hart|first1=Kim|title=For SunRocket Customers, Sounds of Silence|url=https://www.washingtonpost.com/wp-dyn/content/article/2007/07/18/AR2007071802466.html|access-date=23 August 2010|newspaper=The Washington Post|date=19 July 2007}}

In 2018, the company acquired Jitsi and Jitsi Meet.

Acquisitions

In May 2010, 8x8 acquired Central Host, a California-based managed hosting company.{{Cite web|url=https://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=77735|title=8x8 Acquires Cloud Call Center Provider Contactual|website=www.destinationcrm.com|access-date=4 November 2019}} In June 2011, the company announced the acquisition of Zerigo, a Colorado-based cloud services company. In September 2011, 8x8 acquired Contactual, a hosted contact center company. In 2013, it acquired United Kingdom-based Voicenet, another cloud services company.{{Cite web|url=https://www.nojitter.com/8x8-ceo-has-tiger-tail|title=8x8 CEO Has a Tiger by the Tail|date=7 February 2016|website=Insight for the Connected Enterprise|language=en|access-date=4 November 2019}}

In May 2015 8x8 acquired privately held UK-based DXI Ltd., a cloud-based contact center solutions vendor for $26 million in cash and stock. The same month, 8x8 announced the acquisition of MarianaIQ (MIQ), to transform both employee and customer experience.{{Cite press release|url=https://www.businesswire.com/news/home/20180515005430/en/8x8-Acquires-MarianaIQ-to-Strengthen-AI-Capabilities-for-Enterprise-Communications|title=8x8 Acquires MarianaIQ to Strengthen AI Capabilities for Enterprise Communications|date=15 May 2018|website=BusinessWire|publisher=8×8|language=en|access-date=2 July 2021}} The following month, the company acquired assets of the privately held Quality Software Corp. (QSC) as well as two affiliated companies.{{Cite web |last=Haranas |first=Mark |date=June 19, 2015 |title=8x8 Goes On Acquisition Spree With $170M 'War Chest' |url=http://www.crn.com/news/networking/300077222/8x8-goes-on-acquisition-spree-with-170m-war-chest.htm |url-status=live |archive-url=https://web.archive.org/web/20231112011702/https://www.crn.com/news/networking/300077222/8x8-goes-on-acquisition-spree-with-170m-war-chest.htm |archive-date=Nov 12, 2023 |website=CRN}}

In October 2018, 8x8 acquired Jitsi, an open source tool for chat and video conferencing, from Atlassian.{{Cite web|url=https://techcrunch.com/2018/10/29/atlassian-sells-jitsi-an-open-source-videoconferencing-tool-it-acquired-in-2015-to-8x8/ |first1=Ingrid |last1=Lunden |date=October 29, 2018 |title=Atlassian sells Jitsi, an open-source videoconferencing tool it acquired in 2015, to 8×8|website=TechCrunch|language=en-US|access-date=4 November 2019 |url-status=live |archive-url=https://web.archive.org/web/20191104151849/http://techcrunch.com/2018/10/29/atlassian-sells-jitsi-an-open-source-videoconferencing-tool-it-acquired-in-2015-to-8x8/ |archive-date= 4 November 2019 }}

In July 2019, it acquired Wavecell, a CPaaS (communications platform as a service) provider headquartered in Singapore.{{Cite web|url=https://www.zdnet.com/article/8x8-acquires-wavecell-to-expand-cloud-communications-footprint/ |date=July 17, 2019 |title=8x8 acquires Wavecell to expand cloud communications footprint|last=Condon|first=Stephanie|website=ZDNet|language=en|access-date=4 November 2019}}

In Jan 2020, 8x8 acquired the Finnish startup, callstats.io, a SaaS call quality monitoring service that measures call quality in WebRTC apps.{{Cite press release|url=https://www.businesswire.com/news/home/20200204005958/en/8x8-Inc.-Reports-Third-Quarter-Fiscal-2020-Financial-Results|title=8x8, Inc. Reports Third Quarter Fiscal 2020 Financial Results|website=BusinessWire|publisher=8x8|date=4 February 2020|language=en|access-date=2 July 2021 |url-status=live |archive-url= https://web.archive.org/web/20210709182749/https://www.businesswire.com/news/home/20200204005958/en/8x8-Inc.-Reports-Third-Quarter-Fiscal-2020-Financial-Results |archive-date= Jul 9, 2021 }}

In December 1st of 2021, Dave Sipes publicly announced the company intent to acquire Fuze, a CCaaS Industry leader for enterprise. {{Cite web |last=Sipes |first=Dave |date=2021-12-01 |title=8x8 to Acquire Fuze |url=https://www.8x8.com/blog/8x8-and-fuze-announcement |access-date=2025-01-08 |website=8x8 |language=en}} The acquisition was publicly confirmed on January 18th of 2022.{{Cite web |last=Sipes |first=Dave |date=2022-01-18 |title=Welcome Fuze to the 8x8 Team. |url=https://www.8x8.com/blog/8x8-closes-fuze-acquisition |access-date=2025-01-08 |website=8x8 |language=en}}

See also

8x8 has a number of notable competitors in the market:

References

{{Reflist}}