Asiana Airlines Flight 214#In popular culture

The Boeing 777-28EER involved,{{efn|name=fn1|The airliner was a Boeing 777-200ER model; Boeing assigns a unique code for each company that buys one of its airliners, which is applied as a suffix to the model number at the time the aircraft is built, hence "777-28EER" designates a 777-200ER built for Asiana Airlines (customer code 8E).}} MSN 29171, registered as HL7742, was powered by two Pratt and Whitney PW4090 engines.{{cite web|last=Stagis|first=Julie|title=Pratt & Whitney Engines Powered Asiana Airlines Plane|url=http://www.courant.com/news/breaking/hc-san-francisco-plane-pratt-0707-20130706,0,5657768.story|work=Hartford Courant|access-date=July 7, 2013|archive-url=https://web.archive.org/web/20130708081211/http://www.courant.com/news/breaking/hc-san-francisco-plane-pratt-0707-20130706,0,5657768.story|archive-date=July 8, 2013|url-status=dead}} The aircraft was manufactured in 2006 and was delivered to Asiana Airlines on March 7, 2006.{{cite web|url=http://news.sky.com/story/1112466/asiana-plane-crash-lands-no-engine-problems |title=Asiana Plane Crash Lands: 'No Engine Problems' |publisher=BSkyB |work=Sky News HD |date=July 7, 2013 |access-date=July 30, 2013 |archive-url=https://web.archive.org/web/20130708024747/https://news.sky.com/story/1112466/asiana-plane-crash-lands-no-engine-problems |archive-date=July 8, 2013 |url-status=dead |location=London, United Kingdom}} At the time of the accident, the plane had accumulated 37,120 flight hours and 5,388 takeoff-and-landing cycles.{{rp|page=|pages=37–38}}

This was the 777's first fatal accident, second crash (after British Airways Flight 38), and third hull loss since it began operating commercially in 1995.{{cite news|last=Norris|first=Guy|title=NTSB Investigates Asiana 777 Accident In San Francisco|url=http://www.aviationweek.com/Article.aspx?id=/article-xml/awx_07_06_2013_p0-594353.xml|access-date=July 30, 2013|newspaper=Aviation Week|publisher=McGraw Hill Financial|date=July 6, 2013|quote=The Asiana accident represents only the third hull loss for the 777 since the aircraft entered service in 1995. The Asiana accident is also the first involving a 777 which has resulted in a passenger fatality.|archive-date=March 8, 2014|archive-url=https://web.archive.org/web/20140308134319/http://www.aviationweek.com/Article.aspx?id=/article-xml/awx_07_06_2013_p0-594353.xml|url-status=dead}}

{{See also|Boeing 777#Accidents and incidents}}

==== Crew ====

The aircrew consisted of three captains and one first officer. Captain Lee Jeong-min, 49 years old, was in the right seat (first officer position) and filled the dual role of a check/instructor captain. As pilot in command, he was responsible for the safe operation of the flight.{{cite news|url=http://www.bizjournals.com/seattle/news/2013/07/10/ntsb-focuses-on-pilots-communication.html?page=all|title=NTSB focuses on pilots' communication, autopilot, in Asiana briefing|author=Wilhelm|first=Steve|date=July 10, 2013|work=Puget Sound Business Journal|access-date=July 26, 2013|publisher=American City Business Journals}} He had 12,387 hours of flying experience, of which 3,220 hours were in a 777.{{cite web|url = http://www.itv.com/news/update/2013-07-07/asiana-airlines-crash-the-pilots/|title=Asiana Airlines crash: The pilots|work=ITV|date=July 7, 2013|access-date=July 7, 2013}} This was his first flight as an instructor.{{cite web|url=https://abcnews.go.com/US/asiana-airlines-pilots-draw-scrutiny-flights-final-seconds/story?id=19612810 |title=Two Asiana Airline Flight Attendants Thrown from Plane During Crash |last1=Ng|first1=Christina|last2=Castellano|first2=Anthony |work=ABC News|date=July 9, 2013|access-date=July 9, 2013}}

Lee Kang-kook, 45 years old, was in the left seat (captain position) and was the pilot flying. He was receiving his initial operating experience (IOE) training and was halfway through Asiana's IOE requirements. He had 9,793 hours of flying experience, of which 43 were in a 777 over nine flights{{cite web|title=Asiana Airlines Crash: Pilot Was in 9th Training Flight for Boeing 777|url=https://abcnews.go.com/US/asiana-airlines-crash-pilot-9th-training-flight-boeing/story?id=19602576 |work=ABC News|access-date=July 8, 2013}} operating the controls under the supervision of the instructor captain in the right seat.{{cite news|url=http://www.planecrashes.org/pilot-of-the-asiana-b777-aa214-was-at-his-first-landing-of-a-b777.html|title=Pilot was at his first landing with a B777|work=PlaneCrashes.org|date=July 8, 2013|access-date=July 8, 2013|archive-date=July 8, 2013|archive-url=https://web.archive.org/web/20130708094327/http://www.planecrashes.org/pilot-of-the-asiana-b777-aa214-was-at-his-first-landing-of-a-b777.html|url-status=usurped}}

At the time of the crash, relief first officer Bong Dong-won, 40 years old, was observing from the cockpit jump seat. He had 4,557 hours of flying experience, of which 715 hours were in a 777.{{rp|page=18}} Relief Captain Lee Jong-joo, 52 years old, occupied a business-class seat in the passenger cabin.{{cite web|title=Pilots' memories of crash differ on details|url=http://koreajoongangdaily.joins.com/news/article/Article.aspx?aid=2974388|work=Korea JoongAng Daily| date=July 10, 2013 |access-date=July 17, 2013}}

After the crash, Bong Dong-won received medical treatment for a cracked rib; none of the other pilots needed hospital care.{{cite web|last=Chappell |first=Bill |url=https://www.npr.org/blogs/thetwo-way/2013/07/09/200472988/asiana-crash-trip-was-pilots-first-as-instructor-ntsb-says |title=Asiana Crash Trip Was Pilot's First As Instructor, NTSB Says |publisher=National Public Radio|work=Npr.org|location=Washington, D.C.|date=July 9, 2013 |access-date=July 24, 2013}}

Four flight attendants seated at the rear were ejected from the aircraft when the tail section broke off, but they survived.{{rp|page=111}}{{cite web|url=http://www.mercurynews.com/bay-area-news/ci_23633552/sfo-crash-coroner-identifies-girl-who-may-be|title=SFO crash: Three flight attendants ejected from plane strapped in their seats|last1=Hull|first1=Dana|last2=DeBolt|first2=David|date=July 10, 2013|work=San Jose Mercury News|publisher=Media News Group|location=San Jose, California|access-date=July 27, 2013|last3=Emmons|first3=Mark|last4=Sulek|first4=Julia Prodis}} Twelve flight attendants were on board, ten South Korean and two Thai. Six flight attendants received physical and emotional treatment. The other six returned to South Korea.

File:Asiana214SeatMapEN.png

Wang Linjia and Ye Mengyuan, both Chinese nationals, were found dead outside the aircraft soon after the crash after having been ejected from the plane during the crash.{{rp|pages=108–110}}{{cite news|last=Botelho|first=Greg|url=http://www.cnn.com/2013/07/06/us/california-plane-incident/index.html|title=2 die, 305 survive after airliner crashes, burns at San Francisco airport|date=July 7, 2013|work=CNN|access-date=July 7, 2013}}{{cite web|url=http://www.planecrashes.org/the-2-victims-of-asiana-214-were-heading-for-camp.html|title=The 2 victims were heading for a camp|work=Planecrashes.org|date=July 7, 2013|access-date=July 7, 2013|archive-url=https://web.archive.org/web/20130711120840/http://www.planecrashes.org/the-2-victims-of-asiana-214-were-heading-for-camp.html|archive-date=July 11, 2013|url-status=usurped}}{{cite news|title=Asiana Crisis Management System |publisher=Asiana Airlines |url=http://notice.flyasiana.com/darksite/main/mainDetail.do?CMNo=T13-04&siteLanguage=US&menuId=104&boardId=110&searchWord=&openFlag=&page=1 |access-date=July 7, 2013 |url-status=dead |archive-url=https://web.archive.org/web/20140125104802/http://notice.flyasiana.com/darksite/main/mainDetail.do?CMNo=T13-04&siteLanguage=US&menuId=104&boardId=110&searchWord=&openFlag=&page=1 |archive-date=January 25, 2014 }}{{cite news|author=Noyes|first=Dan|url=https://abc7news.com/archive/9185603/|title=I-Team: Firefighter who hit Asiana crash victim was driving alone|date=July 27, 2013|newspaper=New York Daily News|access-date=May 28, 2019|url-status=live|archive-url=https://web.archive.org/web/20140116130001/http://abclocal.go.com/kgo/story?section=news%2Flocal%2Fpeninsula&id=9185603|archive-date=January 16, 2014}} Neither victim were wearing their seatbelts.{{rp|pages=108–110}} Experts concluded Wang and Ye likely would have survived the plane crash had they been wearing their seatbelts.{{rp|pages=xii,110}} On July 19, 2013, the San Mateo County Coroner's office initially determined that Ye was still alive when she was run over by a rescue vehicle and was killed from the resulting traumas.{{cite news|url=http://www.latimes.com/local/lanow/la-me-ln-san-francisco-fire-chief-asiana-death-20130719,0,7787032.story|title=Asiana passenger likely killed by vehicle; fire chief 'heartbroken'|last=Branson-Potts|first=Hailey|date=July 19, 2013|work=Los Angeles Times|access-date=July 19, 2013}}{{cite news|url=http://www.cnn.com/2013/07/19/travel/asiana-airlines-crash/index.html?hpt=hp_c2|title=Coroner: Asiana Airline passenger killed by rescue vehicle, was alive at time|last1=Martinez|first1=Michael|date=July 19, 2013|newspaper=CNN|access-date=July 19, 2013|last2=Hanna|first2=Jason}} However, additional investigations later concluded Ye was already dead from severe injuries being ejected from the aircraft.{{cite web|url=http://sanfrancisco.cbslocal.com/2014/01/29/sf-city-attorney-report-disputes-cause-of-death-of-asiana-plane-crash-victim/|title=SF City Attorney: Asiana Plane Crash Victim Already Dead When Run Over|date=January 29, 2014|website=CBS San Francisco|access-date=March 8, 2014}}{{cite web|url=http://cbssanfran.files.wordpress.com/2014/01/sf-city-atty-asiana-crash.pdf|title=Accident Investigation Party Submission by the City and County of San Francisco under 49 CFR § 845.27|last1=McCoy|first1=Tryg|last2=Carnes|first2=Dale|date=January 17, 2014|website=CBS San Francisco|access-date=March 8, 2014|archive-date=January 30, 2014|archive-url=https://web.archive.org/web/20140130130359/http://cbssanfran.files.wordpress.com/2014/01/sf-city-atty-asiana-crash.pdf|url-status=dead}}

A third passenger, Liu Yipeng, died of her injuries at San Francisco General Hospital six days after the accident.{{rp|pages=108–110}}{{cite news|url=https://www.cbsnews.com/news/teenage-girl-killed-in-asiana-crash-was-hit-by-fire-truck-sf-police-say/|title=Teenage girl killed in Asiana crash was hit by fire truck, S.F. police say|date=July 12, 2013|newspaper=CBS Interactive, Inc.|access-date=July 14, 2013}}{{cite news | agency=Associated Press| url=https://www.cbsnews.com/news/3rd-fatality-in-asiana-flight-crash/ | title=3rd fatality in Asiana flight crash | work=CBS News | date=July 12, 2013 | access-date=July 12, 2013}}{{cite news|last=Botelho|first=Greg|title=3rd person dies from Asiana crash, hospital says|url=http://www.cnn.com/2013/07/12/us/asiana-airlines-crash/index.html?hpt=hp_t1|access-date=July 12, 2013|newspaper=CNN|date=July 12, 2013}}{{cite news | title = SFO crash: Child dies at hospital, becomes third fatality of Asiana Airlines disaster | url = http://www.mercurynews.com/bay-area-news/ci_23647798/sfo-brief-fire-appears-break-out-during-plane |last= Salonga |first= Robert |newspaper= San Jose Mercury News |publisher=Media News Group |location=San Jose, California |date= July 12, 2013 |access-date=July 27, 2013}} Liu had been wearing her seatbelt while seated in 42A, which is on the last row of passenger seats on the left side of the aircraft, immediately ahead of door 4L. During the crash, the back of Liu's seat rotated back and against the floor, leaving her exposed. Her injuries were likely the result of having been struck by door 4L, which separated during the airplane's final impact.{{rp|page=110}}

Ten people in critical condition were admitted at San Francisco General Hospital and a few were sent to Stanford Medical Center.{{cite web|url=http://sfappeal.com/2013/07/flight-214-crash-six-remain-in-critical-condition-at-sf-general/ |title=Flight 214 Crash: Six Remain In Critical Condition At SF General |work=The San Francisco Appeal|publisher=Appeal Media, LLC |date=July 6, 2013 |access-date=July 30, 2013}} Nine hospitals in the area admitted a total of 182 injured people. San Francisco Fire Department chief Joanne Hayes-White, after checking with two intake points at the airport, told reporters that all on board had been accounted for.{{cite news|url=http://www.ktvu.com/news/news/local/boeing-777-crashes-while-landing-sfo/nYfcx/|title=Two dead, dozens injured in Boeing 777 crash|date=July 6, 2013|access-date=July 7, 2013|url-status=dead|archive-url=https://web.archive.org/web/20141025231606/http://www.ktvu.com/news/news/local/boeing-777-crashes-while-landing-sfo/nYfcx/|archive-date=October 25, 2014|publisher=KTVU-TV|agency=KTVU and Wires|location=Oakland, CA}}

Of the passengers, 141 (almost half) were Chinese citizens. More than 90 of them had boarded Asiana Airlines Flight 362 from Shanghai Pudong International Airport, connecting to Flight 214 at Incheon.{{cite news|url=http://news.xinhuanet.com/world/2013-07/07/c_116434184.htm|date=July 7, 2013|newspaper=Xinhua News Agency|url-status=dead|archive-url=https://web.archive.org/web/20140125191255/http://news.xinhuanet.com/world/2013-07/07/c_116434184.htm|archive-date=January 25, 2014|language=zh-cn|script-title=zh:韩亚失事航班90余名乘客由上海出发|trans-title=More than 90 passengers on the Asiana crash flight departed from Shanghai}} Incheon serves as a major connecting point between China and North America. In July 2013, Asiana Airlines operated between Incheon (Seoul) and 21 cities in mainland China.{{cite news |author=Staff writer(s) |date=July 7, 2013 |title=Why Nearly Half of Asiana Passengers Were Chinese |url=https://blogs.wsj.com/korearealtime/2013/07/07/why-nearly-half-of-asiana-passengers-were-chinese |newspaper=The Wall Street Journal |access-date=September 25, 2015 }}

Seventy students and teachers traveling to the United States for summer camp were among the Chinese passengers. Thirty of the students and teachers were from Shanxi, and the others were from Zhejiang.{{cite news|url=http://www.scmp.com/news/world/article/1277188/two-killed-many-injured-airliner-crashes-san-francisco-141-chinese-board|title=Two dead in Asiana plane crash are Chinese citizens, identified as teenage girls|work=South China Morning Post|agency=Reuters|date=July 7, 2013|access-date=July 7, 2013}} Five of the teachers and 29 of the students were from Jiangshan High School in Zhejiang; they were traveling together.{{cite news |url= https://www.usatoday.com/story/news/world/2013/07/07/chinese-deaths-asiana-airlines-flight-214-crash/2496269/ |title= Asiana crash deaths ID'd as 2 Chinese teens | first = Sunny | last = Yang | agency = Associated Press | newspaper = USA Today | date = July 7, 2013 | access-date = July 7, 2013 | quote = A teacher told Chinese television that there were 34 people traveling in the Jiangshan Middle School group — five teachers and 29 students.}} Thirty-five of the students were to attend a West Valley Christian School summer camp. The Shanxi students originated from Taiyuan,{{cite news|last=Hunt|first=Katie|url=https://edition.cnn.com/2013/07/07/world/asia/plane-crash-victims/index.html?hpt=hp_t1|title=Girls killed in crash were headed for camp|date=July 7, 2013|work=CNN|access-date=July 8, 2013}} with 22 students and teachers from the Taiyuan Number Five Secondary School and 14 students and teachers from the Taiyuan Foreign Language School.{{cite web|last1=Chen|first1=Stephen|title=China mourns students from Zhejiang school killed in San Francisco air crash|url=http://www.scmp.com/news/china/article/1277569/china-mourns-students-zhejiang-school-killed-san-francisco-air-crash|publisher=Agence France-Press|access-date=August 7, 2015|location=Hong Kong|date=July 8, 2013}} The three passengers who died were in the Jiangshan High School group to West Valley camp.{{cite news |title=Third teenager who died in the Asiana crash attended same school as other 2 victims |url=http://www.mercurynews.com/breaking-news/ci_23656697/all-three-asiana-crash-victims-were-from-same |last=Bailey |first=Brandon |access-date=July 27, 2013 |newspaper=San Jose Mercury News |publisher=Media News Group |location=San Jose, California |date=July 13, 2013}}{{cite news |url= http://bigstory.ap.org/article/biographies-3-chinese-sf-airliner-crash-victims |title= Biographies of 3 Chinese SF airliner crash victims |agency= Associated Press |date= July 15, 2013|access-date=July 20, 2013}}

On July 6, 2013, Flight OZ214 took off from Incheon International Airport (ICN) at 5:04 p.m. KST (08:04 UTC), 34 minutes after its scheduled departure time. It was scheduled to land at San Francisco International Airport (SFO) at 11:04 a.m. PDT (18:04 UTC). The flight was uneventful until its landing.{{cite web|url=http://flightaware.com/live/flight/HL7742/history/20130706/0730Z/RKSI/KSFO|title=HL-7742 – 06-Jul-2013 – RKSI / ICN – KSFO |work= FlightAware|access-date=July 8, 2013}}

The instrument landing system's (ILS) vertical guidance (glide slope) on Runway 28L was unavailable, as it had been taken out of service on June 1. A notice to airmen to that effect had been issued.{{cite web|title=KSFO San Francisco Intl |work=PilotWeb |publisher=Federal Aviation Administration |quote=06/005 SFO navigation instrument landing system Runway 28L glide path out of service with effect from or effective from 1306011400-1308222359 |url=https://pilotweb.nas.faa.gov/PilotWeb/notamRetrievalByICAOAction.do?method=displayByICAOs&formatType=ICAO&retrieveLocId=KSFO&reportType=RAW&actionType=notamRetrievalByICAOs |access-date=July 7, 2013 |archive-url=https://web.archive.org/web/20130929162007/https://pilotweb.nas.faa.gov/PilotWeb/notamRetrievalByICAOAction.do?method=displayByICAOs&formatType=ICAO&retrieveLocId=KSFO&reportType=RAW&actionType=notamRetrievalByICAOs |archive-date=September 29, 2013 |url-status=live }} Therefore, a precision ILS approach to the runway was not possible.

The flight was cleared for a visual approach to Runway 28L at 11:21 a.m. PDT and was told to maintain a speed of {{convert|180|kn}} until the aircraft was {{Convert|5|nmi|lk=in|abbr=~}} from the runway. At 11:26 a.m., Northern California TRACON ("NorCal Approach") handed the flight off to San Francisco tower. A tower controller acknowledged the second call from the crew at 11:27 a.m. when the plane was {{convert|1.5|mi|km nmi}} away and gave clearance to land.

File:Asiana Flight 214 Approach to SFO.png

The weather was very good; the latest METAR reported light wind, {{convert|10|mi|km}} visibility (the maximum it can report), no precipitation, and no forecast or reports of wind shear. The pilots performed a visual approach assisted by the runway's precision approach path indicator (PAPI).

Preliminary analysis indicated that the plane's approach was too slow and too low. Eighty-two seconds before impact, at an altitude of about {{convert|1600|ft}}, the autopilot was turned off, the throttles were set to idle, and the plane was operated manually during final descent.{{cite news|url=https://www.reuters.com/article/us-usa-crash-asiana-timeline-idUSBRE9681D220130709 |title=Timeline: Final moments of Asiana Airlines Flight 214 before crash |publisher=Reuters |work=Reuters.com |date=July 9, 2013 |access-date=July 31, 2013 |first=Alwyn |last=Scott}} NTSB chairman Deborah Hersman stated the pilots did not "set the aircraft for an auto-land situation ... They had been cleared for a visual approach and they were hand-flying the airplane", adding: "During the approach there were statements made in the cockpit first about being above the glide path, then about being on the glide path, then later reporting about being below the glide path. All of these statements were made as they were on the approach to San Francisco..." Based on preliminary data from the flight data recorder (FDR), the NTSB found that the plane's airspeed on final approach had fallen well below its target approach speed. A preliminary review of FAA radar return data did not show an abnormally steep descent curve,{{cite web|title=NTSB: Asiana flight flew too slow before crash|url=http://www.myfoxny.com/story/22774207/boeing-777-crash-lands-at-san-francisco-airport|last=Bowens|first=Dan|publisher=MyFox New York|date=July 7, 2013|access-date=July 8, 2013}}This was in response to a chart showing an abnormal descent rate, that was later corrected. {{cite news |url=https://www.nytimes.com/interactive/2013/07/07/us/asiana214-uneven-descent.html |title=An Uneven Descent|newspaper=The New York Times |date=July 7, 2013 |quote=The corrected data show that the plane descended 200 feet in eight seconds, not 600 feet in nine seconds. |access-date=October 27, 2013}} although the crew did recognize that they began high on the final approach.

At a height of {{convert|38|m|ft|order=flip}}, eight seconds before impact, the airspeed had dropped to {{convert|112|kn}}. According to initial reports from the cockpit crew, the plane's autothrottle was set for the correct reference speed, but until the runway's precision approach path indicator (PAPI) showed them significantly below the glide path, the pilots were unaware that the autothrottle was failing to maintain that speed. The instructor pilot stated that the PAPI indicated a deviation below the glide path at approximately {{cvt|500|ft|m}} above ground level, and he attempted to correct it at that time. Between {{cvt|500|and|200|ft|m}}, the instructor pilot also reported a lateral deviation that the crew attempted to correct. Seven seconds before impact, one pilot called for an increase in speed.{{cite news|title=San Francisco crash Boeing 'tried to abort landing'|url=https://www.bbc.co.uk/news/world-us-canada-23222048|work=BBC News|access-date=July 8, 2013|date=July 8, 2013}} The FDR showed the throttles were advanced from idle at that time. The instructor pilot reported that he had called for an increase in speed, but that the pilot flying had already advanced the throttles by the time that he reached for the throttles. The sound of the stick shaker (warning of imminent stall) could be heard four seconds before impact on the cockpit voice recorder. Airspeed reached a minimum of {{convert|103|kn}} (34 knots below the target speed) three seconds before impact, with engines at 50% power and increasing. The co-pilot called for a go-around 1.5 seconds before impact.{{cite news |author=Carter |first1=Chelsea J. |last2=Ahlers |first2=Mike |last3=Payne |first3=Ed |date=July 12, 2013 |title=NTSB: 2 Asiana pilots call for landing to be aborted |url=https://edition.cnn.com/2013/07/11/us/asiana-airlines-calls |access-date=July 31, 2013 |work=CNN |location=Atlanta, Georgia}} At impact, airspeed had increased to {{convert|106|kn}}.{{cite web|url=https://www.npr.org/blogs/thetwo-way/2013/07/08/200086858/asiana-crash-plane-was-34-knots-below-target-speed-ntsb-says|title=Asiana Crash: Plane Was 34 Knots Below Target Speed, NTSB Says|last=Chappell|first=Bill|work=NPR.org|publisher=NPR|location=Washington, D.C.|date=July 8, 2013|access-date=July 9, 2013}}

{{Location mark+ |image=San Francisco International Airport (KSFO) satellite image (2011).jpg |float=left |width=400 |caption= Approximate locations of the wreckage. The arrow indicates the flight direction before impact. |type = thumb |marks =

{{location mark~ |width=400 |label= Runway 28L  |position=top |mark=Blanksvg.svg |x = 487 |y = 421}}

{{location mark~ |width=400 |label= Left engine  |position=top |mark=Red Dot.svg |x = 665 |y = 446}}

{{location mark~ |width=400 |label= Fuselage 
 and right engine  |position=bottom |mark=Red Dot.svg |x = 670 |y = 512}}

{{location mark~ |width=400 |label= Landing gear |position=top |mark=Red Dot.svg |x = 788 |y = 538}}

{{location mark~ |width=400 |label= Tail  |position=bottom |mark=Red Dot.svg |x = 850 |y = 573}}

{{location mark~ |width=400 |label=← |position=top |mark=Blanksvg.svg |x = 935 |y = 655}}

}}

At 11:28 a.m., the plane crashed short of Runway 28L's threshold. The landing gear and tail struck the seawall that projects into San Francisco Bay. The left engine and the tail section separated from the aircraft. The NTSB noted that the main landing gear, the first part of the aircraft to hit the seawall, "separated cleanly from [the] aircraft as designed" to protect the wing fuel tank structure.{{cite web|last=Young |first=Kathryn M. |url=http://atwonline.com/safety/ntsb-completes-work-asiana-777-crash-site-no-systems-anomalies-found |title=NTSB completes work at Asiana 777 crash site; no systems anomalies found |publisher=Atwonline.com |date=July 12, 2013 |access-date=July 16, 2013}}{{rp|page=34}} The vertical and both horizontal stabilizers fell on the runway before the threshold.{{cite news |date=July 12, 2013 |title=What happened with Asiana Flight 214? |url=http://www.cnn.com/interactive/2013/07/us/asiana-214/index.html |access-date=August 2, 2013 |work=CNN |location=Atlanta, Georgia}}

The remainder of the fuselage and wings rotated counter-clockwise approximately 330 degrees as the plane slid westward. Video showed it pivoting about the wing and the nose while sharply inclined to the ground. It came to rest to the left of the runway, {{cvt|2400|ft|m}} from the initial point of impact at the seawall.{{cite web|last=Ranter|first=Harro|date=July 6, 2013|title=Accident description (Type: Boeing 777-28EER, Operator: Asiana Airlines, Registration: HL7742, C/n / msn: 29171/553)|url=http://aviation-safety.net/database/record.php?id=20130706-0|url-status=live|access-date=July 30, 2013|work=Aviation Safety Network|publisher=Flight Safety Foundation|archive-url=https://web.archive.org/web/20130709061208/http://aviation-safety.net:80/database/record.php?id=20130706-0 |archive-date=July 9, 2013 }}

After a minute or so, a dark plume of smoke was observed rising from the wreckage. The fire was traced to a ruptured oil tank above the right engine. The leaking oil fell onto the hot engine and ignited. The fire was not fed by jet fuel. All three fire handles were extended; these operate safety equipment intended to extinguish fires on the aircraft (a handle for each engine and the auxiliary power unit). The speedbrake lever was down, showing that it was not being used.

File:NTSBAsiana214ExitDoors.jpg

Two evacuation slides were deployed on the left side of the airliner and used for evacuation.{{cite news|last1=Ahlers|first1=Mike|url=http://www.cnn.com/2013/07/09/us/asiana-airlines-crash/index.html|title=NTSB: Asiana jet's landing gear slammed into seawall at San Francisco airport|date=July 9, 2013|work=CNN|access-date=July 9, 2013|last2=Botelho|first2=Greg}} Despite damage to the aircraft, "many ... were able to walk away on their own." The slides for the first and second doors on the right side of the aircraft (doors 1R and 2R) deployed inside the aircraft during the crash, pinning the flight attendants seated nearby.{{rp|pages=41–42}}

According to NBC reports in September 2013, the U.S. government had been concerned about the reliability of evacuation slides for decades: "Federal safety reports and government databases reveal that the NTSB has recommended multiple improvements to escape slides and that the Federal Aviation Administration has collected thousands of complaints about them." Two months before the accident at SFO, the FAA issued an airworthiness directive ordering inspection of the slide-release mechanism on certain Boeing 777 aircraft in order to detect and correct corrosion that might interfere with slide deployment.{{cite web|last=Kirchner |first=Elyce |url=http://www.nbcbayarea.com/investigations/Federal-Records-Show-History-of-Problems-with-Escape-Slides--223961501.html |title=Federal Records Show History of Problems with Escape Slides |date=September 16, 2013 |publisher=NBC Bay Area |access-date=September 21, 2013}}{{cite news|url=http://www.huffingtonpost.com/2013/09/19/asiana-evacuation-slides_n_3951154.html |title=Asiana Airline Evacuation Slides Were Faulty – And The Feds Knew |publisher=Huffingtonpost.com |date= September 19, 2013|access-date=September 21, 2013}}

This was the third fatal crash in Asiana's 25-year history.{{cite news|url=https://www.reuters.com/article/us-usa-crash-asiana-history-idUSBRE96601X20130707 |title=Asiana jet crash further tarnishes Korean carrier's safety record|work=Reuters|date=July 7, 2013|access-date=July 7, 2013}}

File:NTSBAsiana214Interior2.jpg

File:OZ-214-burnt-section.jpg

Several passengers recalled noticing the plane's unusual proximity to the water on final approach, which caused water to thrust upward as the engines were spooling up in the final seconds before impact.{{cite news|last1=Onishi|first1=Norimitsu|url=https://www.nytimes.com/2013/07/08/us/san-francisco-plane-crash.html?hp&_r=0|title=Terror on Jet: Seeing Water, Not Runway|date=July 7, 2013|newspaper=The New York Times|access-date=July 8, 2013|last2=Drew|first2=Christopher|issn=0362-4331|last3=Wald|first3=Matthew L.|last4=Nir|first4=Sarah Maslin}}{{cite news|last1=Welch|first1=William M.|url=https://www.usatoday.com/story/travel/news/2013/07/07/asian-airlines-crash-san-francisco-airport-boeing-777/2496275/|title=NTSB: Jet was traveling below target speed before crash|date=July 8, 2013|newspaper=USA Today|access-date=July 8, 2013|last2=Woodyard|first2=Chris|last3=Stanglin|first3=Doug}}

In the initial moments after the crash, the cockpit crew told flight attendants to delay evacuating the aircraft as they were communicating with the tower. A flight attendant seated at the second door on the left side (door 2L) observed fire outside the aircraft near row 10 and informed the cockpit crew, and the evacuation order was then given, approximately 90 seconds after the aircraft had come to rest. Flight attendants told NTSB investigators that there was no fire inside the cabin when the evacuation began.

The crew also helped several passengers who were unable to escape on their own, and a pilot carried out one passenger with an injured leg. One flight attendant said that many Chinese passengers who sat at the back of the plane near the third exit were not aware of the evacuation.{{cite news|url=http://www.latimes.com/local/lanow/la-me-ln-asiana-flight-attendant-20130708,0,3708058.story|title=Asiana flight attendant, last person off jet, describes ordeal|author=Kim, Victoria|newspaper=Los Angeles Times|date=July 8, 2013|access-date=July 13, 2013}}

File:AsianaFlight214SWGates (cropped).jpg

During the evacuation, a pilot used an extinguisher on a fire that had penetrated from the exterior to the inside of the cabin.

During the crash, two of the evacuation slides inflated into the cabin.{{rp|pages=41–42}} One slide blocked the forward right exit and nearly suffocated a flight attendant before being deflated by a pilot with an axe from the cockpit.{{cite news |last1=Romney |first1=Lee |last2=Kim |first2=Victoria |last3=Mather |first3=Kate |name-list-style=amp |date=July 8, 2013 |title=After Asiana jet crash, a dramatic race to rescue passengers |url=https://www.latimes.com/local/la-xpm-2013-jul-08-la-me-sfo-rescue-20130709-story.html |access-date=July 18, 2013 |newspaper=Los Angeles Times}} The second chute expanded toward the center of the aircraft near the fire. It trapped a second flight attendant until a pilot deflated it with a table knife.

Some passengers sitting at the rear of the aircraft escaped through the hole left by the missing tail section.{{cite news | url=http://seattletimes.com/html/nationworld/2021342012_apussanfranciscoairlinercrash.html | title=Officials probe why crashed SF jet flew too slow | author=Dearen, Jason |author2=Lowy, Joan |agency=Associated Press| date=July 8, 2013 | orig-year=July 6, 2013 | newspaper=Seattle Times | access-date=July 13, 2013}}

Eyewitnesses to the crash included the cockpit crew and many passengers on board United Airlines Flight 885, a Boeing 747-400 that was holding on Taxiway F, next to the runway.{{cite news|url=http://www.bizjournals.com/chicago/news/2013/07/08/united-flight-885-too-close-for.html?page=all|title=United Flight 885: Too close for comfort?|last=Lazare|first=Lewis|newspaper=Chicago Business Journal|date=July 8, 2013|access-date=July 10, 2013}}{{cite news|url=https://www.latimes.com/local/la-xpm-2013-jul-06-la-me-0707-sfo-scene-20130707-story.html|title=San Francisco plane crash: Onlookers stunned, stranded, delayed|last1=Romney|first1=Lee|last2=Reston|first2=Maeve|last3=Groves|first3=Martha|newspaper=LA Times|date=July 6, 2013|access-date=July 9, 2013}} Others saw it from the terminal and near the airport. At least one person recorded it on video.{{cite news|last1=Smith|first1=Matt|url=http://www.cnn.com/2013/07/07/us/asiana-crash-witness|title={{-'}}Oh, Lord have mercy{{-'}}: Witness captures fatal jet crash|date=July 8, 2013|work=CNN|access-date=July 8, 2013|last2=Hall|first2=Lindy}}{{cite AV media |url=https://www.youtube.com/watch?v=CR67XIUBvMg |title=Man catches plane crash on camera |people=Hayes, Fred|medium=YouTube|publisher=CNN|access-date=July 8, 2013}} Writing on the Professional Pilots Rumour Network internet forum, the first officer of UA 885 described what he saw:{{cite news | first = Dan | last = Noyes | title = United Airlines pilot witnesses Asiana Flight 214 crash | date = July 9, 2013 | publisher = KGO-TV, ABC | url = https://abc7news.com/archive/9167520/ | work = KGO-TV | access-date = July 11, 2013 | archive-url = https://web.archive.org/web/20130718143543/http://abclocal.go.com/kgo/story?section=news%2Fiteam&id=9167520 | archive-date = July 18, 2013 | url-status = live }}{{cite AV media|url=http://news.bbcimg.co.uk/media/images/68593000/jpg/_68593615_plane_crash_624.jpg|title=Boeing 777 crash at San Francisco International|publisher=Getty Images|access-date=July 9, 2013}}{{cite news|url=http://www.bizjournals.com/chicago/news/2013/07/09/inside-united-flight-885-a-pilots.html?page=all|title=Inside United Flight 885: A pilot's gripping account|last=Lazare|first=Lewis|newspaper=Chicago Business Journal|date=July 9, 2013|access-date=July 9, 2013}}{{cite web|title = Asiana flight crash at San Francisco | date = July 9, 2013 | url = http://www.pprune.org/rumours-news/518568-asiana-flight-crash-san-francisco-51.html#post7930211 | access-date = July 9, 2022 | archive-url = https://archive.today/20130903144326/http://www.pprune.org/rumours-news/518568-asiana-flight-crash-san-francisco-51.html%23post7930211#selection-858.5-867.1684 | archive-date = September 3, 2013 | url-status = live }}

{{blockquote|I then noticed at the apparent descent rate and closure to the runway environment the aircraft looked as though it was going to impact the approach lights mounted on piers in the SF Bay. The aircraft made a fairly drastic-looking pull up in the last few feet and it appeared and sounded as if they had applied maximum thrust. However the descent path they were on continued and the thrust applied didn't appear to come soon enough to prevent impact. The tail cone and empennage of the 777 impacted the bulkhead seawall and departed the airplane and the main landing gear sheared off instantly.|United Flight 885 first officer|title="Inside United Flight 885: A Pilot's Gripping Account"|source=Chicago Business Journal}}

Passengers and others praised the flight attendants' conduct after the crash. Lee Yoon-hye, the aircraft's cabin manager (the chief flight attendant) was the last to leave the burning plane. San Francisco fire chief Hayes-White praised Lee's courage, saying, "She wanted to make sure that everyone was off. ... She was a hero."{{cite news |first=Ben |last=Mutzbaugh |url=https://www.usatoday.com/story/todayinthesky/2013/07/08/asiana-flight-214-attendants-lauded-as-heroes/2497925/ |title=Asiana flight 214 flight attendants applauded as 'heroes' |newspaper=USA Today |date=July 8, 2013 |access-date=July 9, 2013}}

A firefighter who entered the cabin said that the back of the plane had suffered structural damage, but that the seats near the front "were almost pristine" before the cabin fire.{{cite news |author=Nakaso |first=Dan |date=July 11, 2013 |title=NTSB wants to expedite investigation of Asiana Flight 214 crash |url=http://www.mercurynews.com/business/ci_23644942/ntsb-wants-expedite-investigation-asiana-flight-214-crash |access-date=July 27, 2013 |newspaper=San Jose Mercury News |publisher=Media News Group |location=San Jose, California}}

File:NTSB Investigators on scene (2) (9237802803).jpg

The National Transportation Safety Board (NTSB) sent a team of 20 to the scene to investigate. On July 7, 2013, NTSB investigators recovered the flight data recorder and cockpit voice recorder and transported them to Washington, D.C., for analysis.{{cite news |title=NTSB: Officials recover black boxes from San Francisco crash site |url=http://usnews.nbcnews.com/_news/2013/07/07/19331650-ntsb-officials-recover-black-boxes-from-san-francisco-crash-site?lite |last1=Yoon|first1=Julie |last2=Bruton|first2=F. Brinley|last3=DeLuca|first3=Matthew |work=NBC News |date=July 7, 2013 |access-date=July 7, 2013}} Additional parties to the investigation include the Federal Aviation Administration, airframe manufacturer Boeing, engine manufacturer Pratt & Whitney, and the Korean Aviation and Railway Accident Investigation Board (ARAIB). ARAIB's technical adviser is Asiana Airlines.

Hersman said that the NTSB conducted a four-hour interview with each pilot, adding that the pilots were open and cooperative. She said both pilots at the controls had ample rest before they left South Korea and during the flight when they were relieved by the backup crew. All three pilots told NTSB investigators that they were relying on the 777's automated devices for speed control during final descent.{{cite news|url=http://www.latimes.com/news/local/la-me-sfo-crash-probe-20130710,0,1241740.story|title=Asiana Airlines pilots say auto-throttle didn't maintain landing speed|last1=Weikel|first1=Dan|last2=Vartabedian|first2=Ralph|last3=Nelson|first3=Laura|newspaper=Los Angeles Times|date=July 9, 2013|access-date=July 10, 2013}} The relief first officer also stated to NTSB investigators that he had called out "sink rate" to call attention to the rate at which the plane was descending during the final approach.{{cite news |last1=Levin |first1=Alan |last2=Park |first2=Kyunghee |last3=Kim |first3=Rose |name-list-style=amp |date=July 11, 2013 |title=Asiana Evacuation Delayed as Fire Erupted Outside Crash |url=https://www.bloomberg.com/news/2013-07-10/asiana-pilots-in-first-pairing-struggled-to-line-up-plane.html |access-date=July 26, 2013 |work=www.bloomberg.com |publisher=Bloomberg News}} This "sink rate" warning was repeated several times during the last minute of the descent.{{cite web|url=http://news.sky.com/story/1113782/san-francisco-crash-pilot-warnings-ignored?f=ob |title=San Francisco Crash: Pilot Warnings 'Ignored' |publisher=BSkyB |work=Sky News HD |date=July 10, 2013 |access-date=July 30, 2013|location=London, United Kingdom}} ARAIB tested the pilots for drug use four weeks after the accident; the tests proved negative.{{rp|page=36}}

File:NTSBAsiana214FDRAndCVR.jpg

The NTSB's investigative team completed the examination of the airplane wreckage and runway. The wreckage was removed to a secure storage location at San Francisco International Airport. The Airplane Systems, Structures, Powerplants, Airplane Performance, and Air Traffic Control investigative groups completed their on-scene work. The Flight Data Recorder and Cockpit Voice Recorder groups completed their work in Washington. The Survival Factors/Airport group completed their interviews of the first responders.{{cite press release |date=July 15, 2013 |title=NTSB issues investigative update on crash of Asiana Flight 214 |url=https://www.ntsb.gov/news/2013/130715.html |archive-url=https://web.archive.org/web/20130720033237/https://www.ntsb.gov/news/2013/130715.html |archive-date=July 20, 2013 |access-date=July 26, 2013 |publisher=National Transportation Safety Board |url-status=dead}} The next phase of the investigation included additional interviews, examination of the evacuation slides and other airplane components, and a more detailed analysis of the airplane's performance.

Based on a preliminary review of FDR data, the NTSB stated there was no anomalous behavior of the engines, the autopilot, the flight director, or the autothrottle. The autothrottle control was found to be in the "armed" position during documentation of cockpit levers and switches,{{cite news|url=https://www.bbc.co.uk/news/world-us-canada-23249012|title=Asiana 214 pilot realised plane flying too low|work=BBC News|date=July 9, 2013|access-date=July 9, 2013}} differing from both the "on" and "off" positions.{{citation needed|date=April 2015}} Furthermore, the pilot flying's flight director (Primary Flight Display) was deactivated whereas the instructor pilot's was activated. (This may prove to be significant, as deactivating neither or both Flight Directors enables and forces an autothrottle "wake-up" whereas deactivating only one Flight Director inhibits an autothrottle "wake-up".){{Cite news |date=July 9, 2013 |title=NTSB: Asiana pilots say they used automatic speed controls for landing that went tragically wrong in San Francisco |work=CBSNews.com |publisher=CBS News |agency=CBS/Associated Press |url=https://www.cbsnews.com/news/ntsb-asiana-pilots-say-they-used-automatic-speed-controls-for-landing-that-went-tragically-wrong-in-san-francisco/ |url-status=live |access-date=July 31, 2013 |archive-url=https://web.archive.org/web/20130716020918/https://www.cbsnews.com/8301-201_162-57592947/ntsb-asiana-pilots-say-they-used-automatic-speed-controls-for-landing-that-went-tragically-wrong-in-san-franciscon/ |archive-date=July 16, 2013}}The Associated Press reported,

... the captain flying the plane, Lee Kang Kuk, 45, who was new to the 777, inadvertently deactivated the autothrottle, putting it into a hold mode. A training captain who was sitting next to Kuk in the right seat didn't notice the error, and then compounded it by turning off only one of two other key systems for managing the flight [by turning-off the pilot flying's Primary Flight Display, while maintaining his own, thereby requiring the pilot flying to continuously scan his "six-pack" backup flight instruments to know how his airplane was performing, rather than by concentrating on his single Primary Flight Display]. Both [Primary Flight Display] systems are supposed to be on or off, but not one on and one off [and should one be on and the other off, then the autothrottle "wake-up" function is disabled].

Hersman said: "In this flight, in the last 2.5 minutes of the flight, from data on the flight data recorder we see multiple autopilot modes and multiple autothrottle modes ... We need to understand what those modes were, if they were commanded by pilots, if they were activated inadvertently, if the pilots understood what the mode was doing."{{cite news|url=http://bigstory.ap.org/article/ntsb-lead-asiana-pilot-new-flight-instructor|title=NTSB: Pilots of Asiana 214 relied on automatic speed control, as plane flew too slow, too low|author1=Mendoza, Martha|date=July 9, 2013|agency=Associated Press|access-date=October 27, 2013|url-status=dead|archive-url=https://web.archive.org/web/20130820094940/http://bigstory.ap.org/article/ntsb-lead-asiana-pilot-new-flight-instructor|archive-date=August 20, 2013|author2=Lowy, Joan}} Hersman has repeatedly emphasized it is the pilot's responsibility to monitor and maintain correct approach speed{{cite news|last=Botelho |first=Greg |agency=CNN |url=http://www.ktvz.com/news/Asiana-pilot-was-halfway-through-777-training/-/413192/20895746/-/mmnu0m/-/index.html |title=Asiana pilot was halfway through 777 training |publisher=Ktvz.com |date=June 17, 2013 |access-date=July 13, 2013 |url-status=dead |archive-url=https://web.archive.org/web/20130714113840/http://www.ktvz.com/news/Asiana-pilot-was-halfway-through-777-training/-/413192/20895746/-/mmnu0m/-/index.html |archive-date=July 14, 2013 }} and that the crew's actions in the cockpit are the primary focus of the investigation.{{cite news|url=http://usnews.nbcnews.com/_news/2013/07/09/19370461-asiana-airline-chief-says-it-plans-to-improve-pilot-training-after-san-francisco-crash?lite|title=Asiana Airline chief says it plans to improve pilot training after San Francisco crash|last=Johnston|first=Ian|newspaper=NBC News|date=July 9, 2013|access-date=July 10, 2013}}{{failed verification|date=May 2015}}{{cite web|last=Young |first=Kathryn M. |url=http://atwonline.com/safety/asiana-flight-214-pilots-actions-scrutinized |title=Asiana Flight 214 pilots' actions scrutinized |publisher=Atwonline.com |date=July 10, 2013 |access-date=July 16, 2013}}

File:Asiana Flight 214 Crash NTSB Animation.ogv

File:NTSBAsiana214MapFlightOverview.jpg

The final report into the crash was released on June 24, 2014.{{cite web|last=Sze |first=Kristen |url=http://abc7news.com/news/fmr-ntsb-head-shares-insights-ahead-of-asiana-anniversary/125365/ |title=Former NTSB Chair Deborah Hersman shares insights ahead of Asiana SFO crash anniversary |website=Abc7news.com |date=June 19, 2014 |access-date=August 19, 2016}} The NTSB found that the "Mismanagement of Approach and Inadequate Monitoring of Airspeed led to the Crash of Asiana flight 214". The NTSB determined that the flight crew mismanaged the initial approach and that the airplane was well above the desired glidepath. In response, the captain selected an inappropriate autopilot mode (FLCH, or Flight Level Change) which resulted in the autothrottle no longer controlling airspeed. The aircraft then descended below the desired glidepath with the crew unaware of the decreasing airspeed. The attempted go-around was conducted below 100 feet, by which time it was too late. Over-reliance on automation and lack of systems understanding by the pilots were cited as major factors contributing to the accident.{{cite press release|title=NTSB Finds Mismanagement of Approach and Inadequate Monitoring of Airspeed Led to Crash of Asiana flight 214|publisher=Office of Public Affairs, National Transportation Safety Board|date=June 24, 2014|url=https://www.ntsb.gov/news/2014/140624.html|access-date=June 25, 2014|url-status=dead|archive-url=https://web.archive.org/web/20140625133742/https://www.ntsb.gov/news/2014/140624.html|archive-date=June 25, 2014|last1=Holloway|first1=Keith}}

The NTSB further determined that the pilot's faulty mental model of the airplane's automation logic led to his inadvertent deactivation of automatic airspeed control. In addition, Asiana's automation policy emphasized the full use of all automation and did not encourage manual flight during line operations. The flight crew's mismanagement of the airplane's vertical profile during the initial approach led to a period of increased workload that reduced the monitoring pilot's awareness of the flying pilot's actions around the time of the unintended deactivation of automatic airspeed control. Insufficient flight crew monitoring of airspeed indications during the approach likely resulted from expectancy, increased workload, fatigue, and automation reliance. Lack of compliance with standard operating procedures and crew resource management were cited as additional factors.{{cite web|url=https://www.ntsb.gov/news/events/2014/asiana214/abstract.html|title=Crash of Asiana Flight 214 Accident Report Summary |access-date=June 24, 2014 |url-status=dead |archive-url=https://web.archive.org/web/20140625051127/https://www.ntsb.gov/news/events/2014/asiana214/abstract.html |archive-date=June 25, 2014 }}

The NTSB reached the following final conclusion:

{{blockquote|The National Transportation Safety Board determines that the probable cause of this accident was the flight crew's mismanagement of the airplane's descent during the visual approach, the pilot flying's unintended deactivation of automatic airspeed control, the flight crew's inadequate monitoring of airspeed, and the flight crew's delayed execution of a go-around after they became aware that the airplane was below acceptable glidepath and airspeed tolerances. Contributing to the accident were (1) the complexities of the autothrottle and autopilot flight director systems that were inadequately described in Boeing's documentation and Asiana's pilot training, which increased the likelihood of mode error; (2) the flight crew's nonstandard communication and coordination regarding the use of the autothrottle and autopilot flight director systems; (3) the pilot flying's inadequate training on the planning and executing of visual approaches; (4) the pilot monitoring/instructor pilot's inadequate supervision of the pilot flying; and (5) flight crew fatigue, which likely degraded their performance.{{rp|page=129}}}}

File:Chairman Hersman Briefing Press (9230832869) (cropped).jpg answers questions on July 7]]

Shortly after the accident, the US National Transportation Safety Board (NTSB) used Twitter and YouTube to inform the public about the investigation and quickly publish quotes from press conferences. NTSB first tweeted about Asiana 214 less than one hour after the crash. One hour after that, the NTSB announced via Twitter that officials would hold a press conference at Reagan Airport Hangar 6 before departing for San Francisco. Less than 12 hours after the crash, the NTSB released a photo showing investigators conducting their first site assessment.{{cite web|last=Derner |first=Phil |url=http://www.nycaviation.com/2013/07/thentsb-takes-to-twitter-during-asiana-214-investigation/ |title=The NTSB Uses Social Media During Asiana 214 Investigation |publisher=Nycaviation.com |date=July 8, 2013 |access-date=August 21, 2013}} On June 24, 2014, the NTSB published to YouTube a narrated accident sequence animation.{{YouTube|id=8MFPSfGoT1U|title=Animation of Asiana Flight 214 accident sequence}}

On July 9, 2013, the Air Line Pilots Association (ALPA) criticized the NTSB for releasing "incomplete, out-of-context information" that gave the impression that pilot error was entirely to blame.{{cite news |last=Wald |first=Matthew |date=July 9, 2013 |title=Inquiry Suggests Chance That Mechanical Failure Had Role in Crash |url=https://www.nytimes.com/2013/07/10/us/inquiry-suggests-chance-that-mechanical-failure-had-role-in-crash.html |url-status=live |archive-url=https://web.archive.org/web/20130711144401/http://www.nytimes.com/2013/07/10/us/inquiry-suggests-chance-that-mechanical-failure-had-role-in-crash.html |archive-date=July 11, 2013 |accessdate=July 9, 2013 |newspaper=The New York Times |issn=0362-4331}}{{cite press release |url=http://www.alpa.org/Portals/Alpa/PressRoom/PressReleases/2013/7-9-13_13.35.htm |title=ALPA Asks for Answers to Key Questions in Accident Investigation |publisher=ALPA News |date=July 9, 2013 |accessdate=July 9, 2013 |url-status=dead |archive-url=https://web.archive.org/web/20130715052413/http://www.alpa.org/Portals/Alpa/PressRoom/PressReleases/2013/7-9-13_13.35.htm |archive-date=July 15, 2013}}

NTSB Chairman Hersman responded: "The information we're providing is consistent with our procedures and processes ... One of the hallmarks of the NTSB is our transparency.{{cite web |last=Young |first=Kathryn M. |date=July 10, 2013 |title=Asiana Flight 214 pilots' actions scrutinized |url=http://atwonline.com/safety/asiana-flight-214-pilots-actions-scrutinized |accessdate=July 16, 2013 |website=Atwonline.com}} We work for the traveling public. There are a lot of organizations and groups that have advocates. We are the advocate for the traveling public. We believe it's important to show our work and tell people what we are doing."{{cite magazine |last=Bachman |first=Justin |title=In Probing the Asiana Crash, NTSB Gets Busy on Twitter |url=http://www.businessweek.com/articles/2013-07-11/in-probing-the-asiana-crash-ntsb-gets-busy-on-twitter |magazine=Businessweek |accessdate=July 13, 2013}} Answering ALPA's criticism, NTSB spokeswoman Kelly Nantel also said the agency routinely provided factual updates during investigations. "For the public to have confidence in the investigative process, transparency and accuracy are critical", Nantel said.{{cite news |author=Scott |first=Alwyn |date=July 9, 2013 |title=Pilots union says probe of Asiana crash revealed too much, too fast |url=http://www.nbcnews.com/travel/pilots-union-says-probe-asiana-crash-revealed-too-much-too-6C10582948 |url-status=live |archive-url=https://web.archive.org/web/20130714020448/http://www.nbcnews.com/travel/pilots-union-says-probe-asiana-crash-revealed-too-much-too-6C10582948 |archive-date=July 14, 2013 |accessdate=July 14, 2013 |work=NBC News |agency=Reuters}}

On July 11, 2013, in a follow-up press release without criticizing the NTSB, ALPA gave a general warning against speculation.{{cite web |date=July 11, 2013 |title=ALPA Reaffirms Commitment to Finding All Factors in Crash of Asiana Flight 214 |url=http://www.alpa.org/Portals/Alpa/PressRoom/PressReleases/2013/7-11-13_13.39.htm |url-status=dead |archive-url=https://web.archive.org/web/20140125115952/http://www.alpa.org/Portals/Alpa/PressRoom/PressReleases/2013/7-11-13_13.39.htm |archive-date=January 25, 2014 |accessdate=July 23, 2013 |publisher=ALPA |quote=As contributing factors continue to be discovered in the Asiana Flight 214 accident investigation, ALPA again warns about the dangers of speculation based on incomplete data.}}

The South Korean government announced in a Ministry of Land, Infrastructure and Transport (MOLIT) statement that it would investigate whether the crew followed procedures and how they were trained.{{cite news|last=Levin |first=Alan |url=https://www.bloomberg.com/news/2013-07-16/korean-pilots-avoided-manual-flying-former-trainers-say.html |title=Korean Pilots Avoided Manual Flying, Former Trainers Say |publisher=Bloomberg.com |access-date=July 24, 2013}}{{update inline|reason=What was the outcome of this investigation?|date=July 2020}}

File:Asiana 214 Wreckage Removal at SFO.JPG

The airport was closed for five hours after the crash. Flights destined for San Francisco were diverted to Oakland, San Jose, Sacramento, Los Angeles, Portland (OR), and Seattle–Tacoma. By 3:30 p.m. PDT, runway 1L/19R and runway 1R/19L (both of which run perpendicular across the runway of the accident) were reopened; runway 10L/28R (parallel to the runway of the accident) remained closed for more than 24 hours.{{cite news |title=Third of four runways reopens at SFO, officials say |url=http://www.latimes.com/local/lanow/la-me-ln-plane-crash-runway-20130707,0,3249270.story |work=Los Angeles Times |last1=Nelson|first1=Laura J|last2=Romney|first2=Lee|date=July 7, 2013 |access-date=July 7, 2013}} The accident runway, 10R/28L, reopened on July 12 after being repaired. In August 2013, Asiana renumbered its Seoul-San Francisco route with the flight OZ212, on a retimed scheduled departure of 8:40 pm, using an Airbus A350-900 aircraft; the July 6 accident OZ214 had a scheduled 4:40 pm departure using a Boeing 777-200ER.{{cite news|title=SFO Runway Involved In Asiana 214 Crash Reopens|url=http://sanfrancisco.cbslocal.com/2013/07/12/sfo-runway-involved-in-asiana-214-crash-reopens/|access-date=July 12, 2013|newspaper=CBS|date=July 12, 2013}}

In the U.S., drug and alcohol tests are standard after air accidents, but this is not a requirement for pilots of foreign-registered aircraft, and the pilots were not tested immediately after the accident.{{cite news|last=Lowy|first=Joan|title=NTSB: Pilots of Asiana 214 relied on automatic speed control, as plane flew too slow, too low|url=http://www.startribune.com/nation/214822831.html|access-date=July 30, 2013|newspaper=Star Tribune|date=July 10, 2013|location=Minneapolis|publisher=Star Tribune Media Company LLC}} The lack of alcohol testing received much public attention and was critically discussed by various media and politicians after the accident.{{cite news|last=Macintosh |first=Jeane |url=http://www.nypost.com/p/news/national/drug_tests_skipped_jLrnogUD4D9k8zL7BvsJfL |title=Four foreign pilots of Asiana Flight 214 not tested for drugs or alcohol |publisher=NYPOST.com |date=July 10, 2013 |access-date=August 21, 2013}}{{cite news |date=July 9, 2013|first=Karin |last=Klein |url=https://www.latimes.com/opinion/la-xpm-2013-jul-09-la-ol-asiana-airlines-drug-test-20130709-story.html |title=A lame reason for not drug-testing Asiana pilots – Los Angeles Times |publisher=Articles.latimes.com |access-date=August 21, 2013}}{{cite web |author=Davies |first=Alex |date=July 9, 2013 |title=Asiana 214 Pilots Not Drug Tested |url=http://www.businessinsider.com/asiana-214-pilots-not-drug-tested-2013-7 |access-date=August 21, 2013 |website=Business Insider}} Shortly after the accident, Congresswoman Jackie Speier stated that she would consider legislation to improve airline safety by requiring increased pilot training and mandatory drug and alcohol testing for international crews.{{cite web |url=http://speier.house.gov/index.php?option=com_content&view=article&id=1123&Itemid=78 |title=Airline Safety |publisher=Speier.house.gov |access-date=August 21, 2013 |archive-date=January 25, 2014 |archive-url=https://web.archive.org/web/20140125095944/http://speier.house.gov/index.php?option=com_content&view=article&id=1123&Itemid=78 |url-status=dead }}

The crash damaged Asiana's reputation{{cite news|url=https://www.google.com/hostednews/afp/article/ALeqM5jLvD1PQFR-t5-al70g6D42hdOTZg?docId=CNG.101570eb57de9342d23d9328b8ed43a5.a1|archive-url=https://web.archive.org/web/20140315145323/http://www.google.com/hostednews/afp/article/ALeqM5jLvD1PQFR-t5-al70g6D42hdOTZg?docId=CNG.101570eb57de9342d23d9328b8ed43a5.a1|url-status=dead|archive-date=March 15, 2014|title=Crash 'mars Asiana's image' after years of efforts|last=Jung|first=Hawon|work=AFP|date=July 9, 2013|access-date=July 10, 2013}}{{cite news|url=https://money.cnn.com/2013/07/07/investing/asiana-shares-crash/|title=Asiana Airlines shares tumble after San Francisco crash|last=Riley|first=Charles|work=CNN Money|date=July 7, 2013|access-date=July 10, 2013}}{{cite news|last=Evans |first=Rachel |url=https://www.bloomberg.com/news/2013-08-11/asiana-offers-san-francisco-crash-victims-initial-10-000-payout.html |title=Asiana Offers San Francisco Crash Victims $10,000 Payout |publisher=Bloomberg |access-date=August 21, 2013}} and that of South Korea's aviation industry following years of apparent improvements after a series of aircraft disasters in the 1980s and early 1990s.{{cite news|url=https://www.nytimes.com/2013/07/09/world/asia/asiana-airlines-san-francisco-plane-crash.html?_r=0|title=Asiana President Says Pilot Was in Training|last=Choe|first=Sang-Hun|newspaper=The New York Times|date=July 8, 2013|access-date=July 10, 2013}} Asiana shares fell by 5.8% on the first day of trading after the crash.{{cite news |author=Otani |first=Akane |date=July 9, 2013 |title=Shares of Asiana Airlines decline after San Francisco crash |url=http://www.alaskadispatch.com/article/20130709/shares-asiana-airlines-decline-after-san-francisco-crash |access-date=August 3, 2013 |newspaper=The Christian Science Monitor}}

In the hours after the accident, Asiana Airlines CEO Yoon Young-doo said his airline had ruled out mechanical failure as the cause of the crash.{{cite news|url=https://www.reuters.com/article/us-usa-crash-asiana-ceo-idUSBRE96604O20130707|title=Plane, engines not at fault in Asiana crash: CEO|last=Jin|first=Hyunjoo|author2=Chance, David|editor-last=Tait|editor-first=Paul|work=Reuters|date=July 7, 2013|access-date=July 9, 2013}} Later, he defended the flight crew, calling them "very experienced and competent pilots".{{cite news|url=http://www.abs-cbnnews.com/business/07/09/13/asiana-ceo-defends-very-experienced-crash-pilots|title=Asiana CEO defends 'very experienced' crash pilots|agency=Agence France-Presse|newspaper=ABS-CBNnews.com|date=July 9, 2013|access-date=July 9, 2013}}{{cite news|url=http://www.channelnewsasia.com/news/asiapacific/asiana-chief-defends-very/739116.html|title=Asiana chief defends "very experienced" crash pilots|newspaper=Channel NewsAsia|publisher=AFP/nd|date=July 9, 2013|access-date=July 9, 2013}} On July 9, Yoon apologized directly to the parents of the two victims,{{cite web|url=http://www.nbcbayarea.com/news/local/Asiana-Airlines-CEO-Apologizes-to-Families-214757651.html|title=Asiana Airlines CEO Apologizes to Families|publisher=NBC Bay Area News|date=July 9, 2013|access-date=July 9, 2013}} then flew aboard Flight 214 to San Francisco, the same route as the crashed aircraft, to meet with NTSB officials.{{cite news|url=https://www.reuters.com/article/usa-crash-asiana-idUSL1N0FF1C920130709|title=Asiana Airlines CEO in San Francisco for crash probe|last=Shih|first=Gerry|work=Reuters|date=July 9, 2013|access-date=July 9, 2013}} Asiana gave flights to San Francisco to the families of the victims.{{cite web |url=http://www.ktvu.com/news/news/local/asiana-airlines-flying-victims-families-overseas/nYjRr/ |title=Asiana Airlines flying in victims' families from overseas |publisher=www.ktvu.com |date=July 7, 2013 |access-date=July 13, 2013 |archive-url=https://web.archive.org/web/20130710184518/http://www.ktvu.com/news/news/local/asiana-airlines-flying-victims-families-overseas/nYjRr/ |archive-date=July 10, 2013 |url-status=dead }}

Asiana Airlines announced on July 29, 2013, that it would retire flight numbers 214 and 213 on August 12, 2013. Flights from Incheon to San Francisco and the return leg would thenceforth operate as OZ212 and OZ211, respectively.{{cite news|author=Mather|first=Kate|date=August 6, 2013|title=Asiana Airlines to change number of Seoul-S.F. flight after crash|newspaper=Los Angeles Times|url=http://www.latimes.com/local/lanow/la-me-ln-asiana-number-change-20130806,0,2858334.story?track=rss|access-date=August 21, 2013}}

Asiana Airlines officials said the airline would improve training for its pilots: in particular, for pilots learning to fly different types of aircraft, and in various skills such as making visual approaches and flying on autopilot.{{cite web|url=http://www.panorama.am/en/society/2013/07/11/asiana-airlines/ |title=Asiana Airline to improve pilot training after San Francisco plane crash – Society – Panorama – Armenian news |publisher=Panorama.am |access-date=July 13, 2013}}{{cite web |url=http://www.allvoices.com/contributed-news/14970727-asiana-airlines-plans-to-improve-pilots-training |title=Asiana Airlines plans to improve pilots training |publisher=Allvoices.com |date=July 6, 2013 |access-date=July 13, 2013 |archive-url=https://web.archive.org/web/20140125153403/http://www.allvoices.com/contributed-news/14970727-asiana-airlines-plans-to-improve-pilots-training |archive-date=January 25, 2014 |url-status=dead }}{{cite web |date=July 9, 2013 |title=Asiana Airline chief says it plans to improve pilot training after San Francisco crash |url=http://usnews.nbcnews.com/_news/2013/07/09/19370461-asiana-airline-chief-says-it-plans-to-improve-pilot-training-after-san-francisco-crash |access-date=July 13, 2013 |work=NBC News}} Asiana officials also said they would seek to improve communications skills among crew members, introduce a system to manage "fatigue risk", set up separate maintenance teams for Boeing and Airbus planes, and improve safety management systems.{{cite news|url=https://www.reuters.com/article/us-usa-crash-asiana-idUSBRE96E07I20130715 |title=Asiana says to beef up training of pilots shifting to new jets |publisher=Reuters.com |date= July 15, 2013|access-date=July 16, 2013}}

On August 12, 2013, Asiana Airlines announced initial payouts to crash survivors of US$10,000, (${{Format price|{{Inflation|index=US|value=10000|start_year=2013|r=-3}}}} in {{Inflation/year|US}}) stating the survivors "need money to go to hospital or for transportation so we are giving them the $10,000 first", Asiana spokeswoman Lee Hyo Min said in a telephone interview. "Even if they are not hurt or they don't go to hospital, we will still give them this money". "The carrier may pay more after the U.S. National Transportation Safety Board completes its investigation into the accident. The families of those who died were paid more than $10,000 as an initial compensation", Lee said, without providing a specific figure.

{{cite web

|url =http://www.mercurynews.com/business/ci_23846479/asiana-denies-responsibility-sfo-crash-offers-passengers-10

|title =Asiana denies responsibility in SFO crash, offers surviving passengers $10,000 each

|last =Nakaso

|first =Dan

|date =August 12, 2013

|website =San Jose Mercury News

|access-date =August 19, 2013

}}

South Korean transport ministry officials ordered Korean Air and Asiana to check engines and landing equipment on all 48 of their model 777 aircraft and announced that the government would conduct special inspections on the nation's eight carriers through August 25, 2013.{{cite web |author=Park |first=Kyunghee |date=July 8, 2013 |title=Asiana Airlines crash may spur Korean air travel regulations overhaul |url=http://skift.com/2013/07/08/asiana-crash-may-spur-air-regulations-overhaul-in-korea/ |url-status=dead |archive-url=https://web.archive.org/web/20140125130305/http://skift.com/2013/07/08/asiana-crash-may-spur-air-regulations-overhaul-in-korea/ |archive-date=January 25, 2014 |access-date=July 13, 2013 |website=Skift}} "The measures could include [changing] rules on training flights if needed", Deputy Minister for Civil Aviation Choi Jeong-ho told reporters.{{cite news|last=Kong |first=Kanga |url=https://www.wsj.com/articles/SB10001424127887324507404578596554089652908 |title=South Korea Inspects Airlines After Asiana Crash |newspaper=The Wall Street Journal |date= July 10, 2013|access-date=July 13, 2013}} The officials also said South Korea had no fatal air crashes between December 1999 and the July 2011 crash of an Asiana freighter.

Helmet-recorded images showed that firefighters on scene saw some victims alive outside of the aircraft after being thrown from the plane. During their response, one firefighting vehicle ran over a girl who "was alive and lying outside the plane near one of its wings when the trucks ran over her." The firefighter driving the vehicle was reported to have said "She got run over... I mean, s— happens, you know?" Afterward the incident was reported by the firefighter to San Francisco Fire Department chief Joanne M. Hayes-White stating "Chief, there's a woman there who's been run over by one of our rigs." The chief asked if the victim had been crushed, to which the firefighter replied "like someone dropped a pumpkin."

Chief Hayes-White initially made a public statement lauding her firefighters for having "worked as best as it possibly could have". After two days, Hayes-White addressed the incident and said that "public officials most certainly have a duty to tell the truth", and that "it would have been speculative and irresponsible to report something without having confirmation" during the first two days while the San Francisco police and National Transportation Safety Board conducted their investigation. The San Mateo County prosecutors did not file criminal charges against San Francisco firefighters for what they described as a "tragic accident".{{Cite news |title=Firefighter said "s— happens" after girl run over at SFO in 2013 Asiana crash |first=John |last=Woolfolk |date=July 6, 2018 |newspaper=The Mercury News |url=https://www.mercurynews.com/2018/07/06/firefighter-said-s-happens-after-girl-run-over-at-sfo-in-2013-asiana-crash/ |access-date=July 7, 2018 |url-access=registration |archive-url=https://web.archive.org/web/20180707010153/https://www.mercurynews.com/2018/07/06/firefighter-said-s-happens-after-girl-run-over-at-sfo-in-2013-asiana-crash/ |archive-date=July 7, 2018 |url-status=live}}

Hayes-White stated that the department's 2009 ban on video recording devices would be extended to include any devices mounted on helmets that record emergencies citing privacy concerns.{{cite news|url=https://www.sfgate.com/bayarea/article/SF-fire-chief-bans-helmet-cameras-in-wake-of-crash-4741338.php |date=March 7, 2014 |title=SF fire chief bans helmet cameras in wake of crash |author=Van Derbeken, Jaxon |newspaper=San Francisco Chronicle |access-date=July 12, 2020}}

On December 30, 2013, the "parents and successors" of the girl killed after being run over by a responding fire department vehicle filed a lawsuit against the San Francisco Fire Department, its chief at the time, the San Francisco Police Department, and its chief at the time.{{cite web |title=GAN YE et al VS. SAN FRANCISCO FIRE DEPARTMENT et al |url=https://trellis.law/doc/131509593/ex-parte-application-for-order-for-immediate-determination-writ-mandate-injunctive-relief-pursuant-to-california-public-records-act-points-authorities-declaration-filed-by-petitioner-ye-gan-parents-successors-in-interest |website=trellis.law |date=December 30, 2013 |access-date=April 17, 2024}} The lawsuit was later dropped as part of a "confidential settlement" however "the city attorney's office said no money was paid to the family to dismiss their lawsuit."{{cite web |author1=Paul Elias |title=Family drops lawsuit over death of teen run over by firefighters |url=https://www.ctvnews.ca/world/family-drops-lawsuit-over-death-of-teen-run-over-by-firefighters-1.2507717 |website=CTV News |access-date=April 17, 2024 |date=August 7, 2015}}

On May 9, 2014, the San Francisco Fire Department firefighter who drove the vehicle that ran over the girl in the above incident filed a lawsuit against the City and County of San Francisco alleging they were treated as a scapegoat by fire department command staff "to minimize and downplay broader failures within the SFFD [response]" by pushing responsibility for the incident onto the individual.{{cite web |title=Elyse Duckett Vs. The City And County Of San Francisco Et Al |url=https://trellis.law/case/cgc14539201/elyse-duckett-vs-city-county-san-francisco-et-al |website=trellis.law |access-date=April 17, 2024}}{{cite web |title=Firefighter Named in Asiana Crash Sues SFFD |url=https://www.hmpgloballearningnetwork.com/site/emsworld/news/11451754/firefighter-named-asiana-crash-sues-sffd |website=EMS World / hmpgloballearningnetwork |access-date=April 17, 2024}}{{cite web |author1=Michael Barba |title=SF to settle with firefighter blamed for running over girl in Asiana crash |url=https://www.sfexaminer.com/news/sf-to-settle-with-firefighter-blamed-for-running-over-girl-in-asiana-crash/article_5e5372da-4b61-5807-bade-82f1fce1f820.html |website=San Francisco Examiner |access-date=April 17, 2024 |date=February 5, 2018}} The lawsuit was later settled for $250,000.{{cite web |title=FILE NO. 180030 Settlement of Lawsuit - Elyse Duckett - $250,000 |url=https://sfbos.org/sites/default/files/o0030-18.pdf |website=City and County of San Francisco Government |access-date=April 17, 2024}} The firefighter was never criminally charged.

On July 15, 2013, two Korean passengers filed a lawsuit against Asiana Airlines in a California federal court for "an extensive litany of errors and omissions" and improper crew training and supervision.{{cite news|title=Passengers eye legal action against Boeing, Asiana over crash|url=https://www.reuters.com/article/us-usa-crash-asiana-lawsuit-idUSBRE96G01V20130717|last=Dye|first=Jessica|newspaper=Reuters|date=July 17, 2013|access-date=July 17, 2013}} On the same day, 83 passengers filed a petition for discovery in Chicago, alleging a possible failure of the autothrottle system and malfunctioning evacuation slides and seat belts.{{cite news|url=http://www.latimes.com/local/lanow/la-me-ln-asiana-passengers-sue-boeing-in-asiana-crash-20130716,0,7439648.story|title=83 Asiana victims file legal papers against Boeing, cite malfunction|last1=Kim|first1=Victoria|last2=Mather|first2=Kate|newspaper=Los Angeles Times|date=July 16, 2013|access-date=July 16, 2013}}{{cite news |date=July 16, 2013 |title=Passengers begin legal action against Boeing after Asiana Airlines crash |url=https://edition.cnn.com/2013/07/16/us/asiana-boeing-lawsuit/ |access-date=July 16, 2013 |newspaper=CNN}} An additional lawsuit against Asiana Airlines and Boeing Aircraft Company was filed on August 9, 2013. In addition to alleging product defects, the suits focus on the training provided to the Asiana crew.{{cite web |url=http://www.cpmlegal.com/media/cases/149_File%20Endorsed%20Complaint.pdf |last1=Pitre |first1=Frank M. |publisher=Cotchett, Pitre & McCarthy, LLP |title=Copy of complaint: US District Court, Northern District of California Case#CV133684 (Filing only) |date=August 9, 2013 |access-date=August 13, 2013 |archive-date=September 21, 2013 |archive-url=https://web.archive.org/web/20130921055920/http://www.cpmlegal.com/media/cases/149_File%20Endorsed%20Complaint.pdf |url-status=dead }}

Seventy-two passengers reached an undisclosed settlement that was filed in United States Federal court on March 3, 2015.{{cite news |last=Hamilton |first=Matt |date=March 3, 2015 |title=Asiana crash: 72 passengers settle lawsuits against airline |url=http://www.latimes.com/local/lanow/la-me-ln-asiana-airlines-settle-lawsuits-20150303-story.html |newspaper=Los Angeles Times |access-date=September 25, 2015 }} On the same day the Los Angeles Times reported that, "At least 60 lawsuits against the airline filed in the Northern District of California ... have not reached settlements", and "dozens of claims have been filed against the airline in China and South Korea and against Boeing in an Illinois state court."

Asiana also initially announced it would file a defamation lawsuit against KTVU for having aired the Asiana Airlines KTVU prank {{see below}}, but withdrew from that course of action two days later.{{cite news|title=Asiana Airlines confirms it will sue KTVU-TV over broadcast of racist fake pilot names|url=http://www.cbsnews.com/news/asiana-airlines-confirms-it-will-sue-ktvu-tv-over-broadcast-of-racist-fake-pilot-names/|work=CBS News|access-date=July 15, 2013}}{{cite web|title=Asiana Airlines not to sue U.S. TV station|url=http://english.yonhapnews.co.kr/news/2013/07/17/0200000000AEN20130717010400320.HTML|publisher=Yonhap News Agency|access-date=July 17, 2013}}

On July 30, 2013, an amendment to Transportation bill H.R. 2610 was adopted by voice vote for the transfer of $500,000 from the Next Generation Air Transportation System account to the air safety account to study implementing a verbal warning system for low air speed.{{cite web|title=H.Amdt.423 to H.R.2610, 113th Congress (2013–2014)|url=http://beta.congress.gov/amendment/113th-congress/house-amendment/423|work=United States Legislative Information|publisher=United States Congress|access-date=August 1, 2013|location=Washington, D.C.|date=July 30, 2013|quote=Sponsor: Rep. Speier, Jackie [D-CA-14] (Offered 07/30/2013)}}

On February 25, 2014, the U.S. Department of Transportation fined Asiana Airlines US$500,000 for failing to keep victims and family of victims updated on the crash.{{cite web | url=http://www.mercurynews.com/business/ci_25227481/asiana-airlines-hit-unprecedented-fine-response-fatal-sfo | title=Asiana Airlines hit with unprecedented fine in response to fatal SFO crash | website=The Mercury News | date=February 25, 2014 | access-date=February 26, 2014 | author=Nakaso, Dan}}

Mayday: Air Crash Investigation mentioned Asiana Airlines Flight 214 in its Season 13 episode, "Getting Out Alive", as part of a series of accidents and discussion of how passengers were able to escape.{{Cite episode |title=Getting Out Alive |series=Mayday |season=13 |number=11 |network=Discovery Channel Canada / National Geographic Channel |year=2014}} A season 15 episode focused solely on the Flight 214 accident, titled "Terror in San Francisco", aired on January 13, 2016.{{Cite episode |title=Terror in San Francisco |series=Mayday |season=15 |number=2 |network=Discovery Channel Canada / National Geographic Channel |year=2016}}

{{see also|KTVU#2013 Asiana Airlines graphic}}

San Francisco television station KTVU fell victim to a prank{{cite news|url=http://www.latimes.com/local/lanow/la-me-ln-ntsb-intern-asiana-20130715-story.html|title=Asiana pilot names: NTSB intern 'no longer with agency,' report says|date=July 15, 2013|work=Los Angeles Times|access-date=June 23, 2016}}{{cite news |author=Matier |first1=Philip |last2=Ross |first2=Andrew |date=July 24, 2013 |title=KTVU firings over airing of prank Asiana pilots' names |url=http://blog.sfgate.com/matierandross/2013/07/24/2074/ |url-status=dead |archive-url=https://web.archive.org/web/20170825231245/http://blog.sfgate.com/matierandross/2013/07/24/2074/ |archive-date=August 25, 2017 |access-date= |newspaper=San Francisco Chronicle |publisher=Hearst Corporation}}{{cite web|url=http://www.trend-chaser.com/entertainment/the-craziest-things-news-anchors-have-said-and-done-on-air/29/|title=The Craziest Things News Anchors Have Said And Done On Air – Page 29 of 66 – trendchaser|publisher=KTVU via Trend-Chaser|website=trend-chaser.com|date=July 6, 2013|access-date=March 19, 2017}}{{Dead link|date=September 2023 |bot=InternetArchiveBot |fix-attempted=yes }} Includes screen-grab of the prank names. which led news anchor Tori Campbell to report the names of the pilots as "Captain Sum Ting Wong", "Wi Tu Lo", "Ho Lee Fuk", and "Bang Ding Ow", in the immediate aftermath of the crash. Viewers quickly realized that these "names" were phonetic double entendres. The prank was described as racist and offensive, and led to the firing of three veteran KTVU producers.{{Cite web|url=https://www.businessinsider.com/intern-confirmed-racist-asiana-pilot-names-2013-7|title=NTSB Intern 'Erroneously' Confirmed Racist Asiana Pilot Names To KTVU Station|first=Pamela|last=Engel|website=Business Insider}}{{Cite web|url=https://www.theatlantic.com/national/archive/2013/07/no-these-racist-asian-names-arent-really-pilots-asiana-flight-214/313367/|title=No, These Racist 'Asian' Names Aren't Really the Pilots of Asiana Flight 214|first=Alexander|last=Abad-Santos|date=July 12, 2013|website=The Atlantic}}{{Cite web|url=https://arstechnica.com/tech-policy/2013/07/tv-station-tries-and-fails-to-use-copyright-to-hide-its-racist-news-blunder/|title=TV station tries—and fails—to use copyright to hide its racist news blunder|first=Joe|last=Mullin|date=July 24, 2013|website=Ars Technica}} The names do not resemble Korean names, and it has been suggested that they sound Chinese.{{Cite web |last=Weber |first=Peter |date=July 15, 2013 |title=WATCH: The unbelievable, racist Asiana crash hoax that fooled a local TV anchor |url=https://theweek.com/articles/462202/watch-unbelievable-racist-asiana-crash-hoax-that-fooled-local-tv-anchor |access-date=April 23, 2024 |website=theweek |language=en}}{{Cite web |last=Kim |first=Young-jin |date=July 31, 2013 |title=KTVU, 'ching-chong' and deja vu |url=https://www.koreatimes.co.kr/www/culture/2024/04/135_140255.html |access-date=April 23, 2024 |website=The Korea Times |language=en}}{{Cite web |last=Trinidad |first=Elson |date=August 2, 2013 |title=From Mockery To Meaning: Asian Surnames Defined |url=https://www.pbssocal.org/socal-focus/from-mockery-to-meaning-asian-surnames-defined |access-date=April 23, 2024 |website=PBS SoCal |language=en}} The names have also been described as evoking the racist term "ching chong". That term, which is supposed to mock Chinese people, has sometimes been directed to East Asian people in general, which in effect falsely portrays East Asians as culturally and linguistically uniform. While the source of the joke names remains unclear, the NTSB admitted in a statement that a summer intern at the agency mistakenly confirmed the erroneous names to the news station when asked about them.{{Cite news|last=Farhi|first=Paul|date=July 15, 2013|title=NTSB cans intern who 'confirmed' names of Asiana pilots|newspaper=Washington Post|url=https://www.washingtonpost.com/news/arts-and-entertainment/wp/2013/07/15/ntsb-cans-intern-who-confirmed-names-of-asiana-pilots/|access-date=August 4, 2020|issn=0190-8286}}

• List of accidents and incidents involving commercial aircraft
• British Airways Flight 38
• Turkish Airlines Flight 1951
• Lion Air Flight 904
• Delta Air Lines Flight 723
• Emirates Flight 521
• Sosoliso Airlines Flight 1145
• Korean Air Flight 801
• AIRES Flight 8250
• Asiana Airlines Flight 733
• Asiana Airlines Flight 162
• 1961 Ndola United Nations DC-6 crash
• Air Canada Flight 624
• UPS Airlines Flight 1354

{{notelist}}

{{Reflist|30em|refs=

{{cite book |url=https://www.ntsb.gov/investigations/AccidentReports/Reports/AAR1401.pdf |title=Descent Below Visual Glidepath and Impact With Seawall, Asiana Airlines Flight 214, Boeing 777-200ER, HL7742, San Francisco, California, July 6, 2013 |publisher=National Transportation Safety Board |id=NTSB/AAR-14/01 |date=June 24, 2014 |access-date=January 16, 2016}}

{{cite news |work=BBC News |title=Boeing 777 plane crash-lands at San Francisco airport |url=https://www.bbc.co.uk/news/world-us-canada-23214513 |date=July 7, 2013 |access-date=July 7, 2013}}

{{cite news |work=BBC News |title=San Francisco crash Boeing 'tried to abort landing' |url=https://www.bbc.co.uk/news/world-us-canada-23222048 |date=July 7, 2013 |access-date=July 7, 2013}}

{{cite web |publisher=FlightAware |title=Asiana 777 (AAR214) crashes upon landing at SFO |url=http://flightaware.com/news/article/Asiana-777-AAR214-involved-in-accident-upon-landing-at-SFO/182 |date=July 6, 2013 |access-date=July 6, 2013}}

{{cite news |work=NBC News |first=Daniel |last=Arkin |title=Boeing 777 crashes while landing at San Francisco airport |url=http://usnews.nbcnews.com/_news/2013/07/06/19323541-boeing-777-crashes-while-landing-at-san-francisco-airport?lite |date=July 6, 2013 |access-date=July 6, 2013}}

{{cite news |newspaper=The New York Times |title=Where Asiana Flight 214 Came to Rest |url=https://www.nytimes.com/interactive/2013/07/06/us/where-asiana-flight-214-came-to-rest.html |date=July 6, 2013 |access-date=July 7, 2013}}

{{cite news |first=Ravi |last=Somaiya |newspaper=The New York Times |title=Plane Crashes on Landing in San Francisco |url=https://www.nytimes.com/2013/07/07/us/san-francisco-plane-crash.html |date=July 6, 2013 |access-date=July 6, 2013}}

{{cite news |title=2 confirmed dead in San Francisco Airport crash |first1=William |last1=Welch |first2=Jon M. |last2=Swartz |last3=Strauss |first3=Gary |newspaper=USA Today |url=https://www.usatoday.com/story/travel/news/2013/07/06/airline-crash-san-francisco/2495099/ |date=July 6, 2013 |access-date=July 6, 2013}}

{{cite news |url=https://www.cbsnews.com/news/plane-crash-at-san-francisco-airport-2-dead/ |title=Plane crash at San Francisco airport, 2 dead |work=CBS News |agency=Associated Press |date=July 6, 2013 |access-date=July 6, 2013}}

{{cite web |title=Accident: Asiana B772 at San Francisco on Jul 6th 2013, touched down short of the runway, broke up and burst into flames |url=http://avherald.com/h?article=464ef64f&opt=4096 |first=Simon |last=Hradecky |work=The Aviation Herald |date=July 7, 2013 |access-date=July 7, 2013}}

{{cite news|url=https://www.youtube.com/watch?v=XLYeUbeyfOg|title=NTSB Press Briefing (no. 1)|author=NTSB|work=Press briefing by NTSB chairman Deborah Hersman uploaded to YouTube|publisher=NTSB|location=San Francisco, California|date=July 7, 2013|access-date=July 31, 2013}}

{{cite news|url=https://www.youtube.com/watch?v=d9MTLlzf8Co|title=Chairman Hersman briefs the media on Asiana flight 214 crash |author-link1=Deborah Hersman |first1=Deborah |last1=Hersman |work=YouTube|publisher=NTSB |location=San Francisco, California|date=July 8, 2013|access-date=July 31, 2013}}

{{cite news|url=https://www.youtube.com/watch?v=zZZy_IC06ac|title=NTSB Press Briefing (no. 3)|author=NTSB|work=Press briefing by NTSB chairman Deborah Hersman uploaded to YouTube|publisher=NTSB|location=San Francisco, California|date=July 9, 2013|access-date=July 31, 2013}}

{{cite news|url=https://www.youtube.com/watch?v=JVQ-F9mcHrM|title=NTSB Press Briefing (no. 4)|author=NTSB|work=Press briefing by NTSB chairman Deborah Hersman uploaded to YouTube|publisher=NTSB|location=San Francisco, California|date=July 10, 2013|access-date=July 31, 2013}}

{{cite news|url=https://www.youtube.com/watch?v=I1GopE_siVY|title=NTSB Press Briefing (no. 5)|author=NTSB|work=Press briefing by NTSB chairman Deborah Hersman uploaded to YouTube|publisher=NTSB|location=San Francisco, California|date=July 11, 2013|access-date=July 31, 2013}}

}}

{{Commons category|Asiana Airlines Flight 214}}

• {{webarchive |url=https://web.archive.org/web/20130726153906/http://flyasiana.com/notice/notice_en.asp |date=July 26, 2013 |title=Information for Incident Involving Asiana Flight OZ 214}}
• National Transportation Safety Board
• [https://www.ntsb.gov/investigations/Pages/DCA13MA120.aspx Aviation Accident Investigation – Asiana Airlines Flight 214]
• {{YouTube|title=Animation of Asiana Flight 214 accident sequence|id=8MFPSfGoT1U}} // NTSB.gov
• [https://data.ntsb.gov/Docket?ProjectID=87395 Investigation docket]
• [http://soundcloud.com/martyn-williams-6/asiana-214-traffic-with-sfo Asiana 214 traffic with SFO Tower, July 6, 2013] (radio recording)
• {{YouTube|Jvb_Tq0vZ10|Asiana Airlines Flight 214 Accident CCTV Video}}
• {{YouTube|id=0pLRMJyD9TY|title=Analysis of the accident and review of the NTSB Final Report by a commercial aircraft pilot and training captain}}

{{Asiana Airlines}}

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