Capsule (CRM)
{{Short description|Customer relationship management software}}
{{Cleanup-PR|1=article|date=October 2021}}
{{Infobox company
| name =
| logo = Capsule Logo Full.svg
| industry = Software as a Service
| founded = 2009
| founder = Duncan Stockdill
Phillip Haines
Wendy Rule
| hq_location = Manchester
| key_people = Steve Ledgerwood (CEO)
| services = Sales management
Customer relationship management
Cloud computing
| num_employees = 32
| website = https://capsulecrm.com
}}
Capsule is a customer relationship management (CRM) software-as-a-service web application and mobile app developed by Zestia, a privately-held software company that operates globally and was founded in 2009.{{Cite web|url=https://www.softwareadvice.com/uk/crm/capsule-profile/|title=Capsule CRM Software – 2018 Reviews, Demo & Pricing|website=www.softwareadvice.com|language=en|access-date=2018-06-11}}{{Cite web|url=https://www.theguardian.com/uk-news/2014/jan/12/manchester-leading-tech-startups|title=Manchester's leading tech startups|last=Fox|first=Killian|date=2014-01-12|website=the Guardian|language=en|access-date=2018-06-11}}
History
Capsule was released in 2009 originally under the name Javelin, before being renamed to Capsule in 2010.{{Cite news|url=https://www.cloudave.com/2283/javelin-shooting-an-arrow-into-crm/|title=Javelin – Shooting an Arrow into CRM – CloudAve|date=2009-03-19|work=CloudAve|access-date=2018-06-11|language=en-US}}
In 2011, Capsule launched an integration with G Suite Marketplace.{{Cite web|url=https://gsuite.google.com/marketplace/app/capsule_crm/689204729644|title=Capsule CRM – G Suite Marketplace|website=gsuite.google.com|language=en|access-date=2018-06-11}}
In 2013, Capsule released Capsule for Mobile on the App Store and Play Store.{{Cite web|url=https://play.google.com/store/apps/details?id=com.zestia.mobile&hl=en_US|title=Capsule – Apps on Google Play|website=play.google.com|language=en|access-date=2018-06-11}}
In 2018, Capsule released a Teams plan. The primary functions of the Teams plan are for businesses to assign responsibility for contacts, control access to data, and report on team performance.{{Cite web|url=https://www.destinationcrm.com/Articles/CRM-News/CRM-Across-the-Wire/Capsule-Adds-Teams-Plan-to-Its-CRM-128514.aspx|title=Capsule Adds Teams Plan to Its CRM|language=en|access-date=2019-05-12}}
Recognition
- Winner – Best Entrepreneurial Tech Company in 2011 – Northern Tech Awards.{{Cite news|url=http://www.thebusinessdesk.com/northwest/news/145406-software-firm-triumphs-at-inaugural-tech-awards|title=Software firm triumphs at inaugural tech awards {{!}} TheBusinessDesk.com|date=2011-03-24|work=North West|access-date=2018-06-11|language=en-GB}}
- Shortlisted – Best CRM for SMB – TechRadar Pro Best for Business Awards 2017{{Cite news|url=https://www.techradar.com/news/techradar-pro-best-for-business-awards-2017|title=TechRadar Pro – Best for Business Awards 2017|work=TechRadar|access-date=2018-06-11|language=EN-GB}}
- Winner – Best CRM Solution – TechRadar Pro Best for Business Awards 2019: Best business software-as-a-service {{Cite news|url=https://www.techradar.com/news/techradar-pro-best-for-business-awards-2019-best-business-software-as-a-service|title=TechRadar Pro – Best for Business Awards 2019|work=TechRadar|access-date=2019-05-12|language=EN-GB}}
See also
References
{{reflist}}
External links
- {{Official website|https://capsulecrm.com}}