Cardiff Bus

{{short description|Municipal bus operator in Cardiff, Wales}}

{{Use British English|date=February 2015}}

{{Use dmy dates|date=March 2019}}

{{Infobox Bus transit

|name = Cardiff Bus

|logo = Cardiff Bus logo 2022.svg

|logo_size =

|image = Cardiff Bus in St Mary Street, Cardiff. April 2023.jpg

|image_size =

|image_caption = Cardiff Bus Yutong E12 on St Mary Street, April 2023

|company_slogan =

|parent = Cardiff Council

|founded = May 1902

|headquarters = Sloper Road
Leckwith
Cardiff
CF11 8TB{{cite web |title=Contact us |url=https://www.cardiffbus.com/contact |website=Cardiff Bus |access-date=23 January 2020}}

|locale =

|service_area =Cardiff, Newport, Penarth, Barry

|service_type = Bus services

|alliance =

|routes =

|destinations =

|stops =

|stations =

|lounge =

|fleet = 213 active vehicles
(April 2024)

|ridership =

|fuel_type = Diesel and Electric

|operator = Cardiff City Transport Services Limited

|leader_type = Chairman
Managing Director

|leader = Cllr Chris Lay{{Cite web|url=https://cardiff.moderngov.co.uk/mgUserInfo.aspx?UID=1072|title=Councillor details - Councillor Chris Lay|date=30 October 2020|website=cardiff.moderngov.co.uk}}
Craig Hampton-Stone

|website = [http://www.cardiffbus.com/ www.cardiffbus.com]

}}

Cardiff Bus ({{langx|cy|Bws Caerdydd}}) is the main operator of bus services in Cardiff, Wales and the surrounding area, including Barry and Penarth. The company is wholly owned by Cardiff Council{{cite web|url=http://www.cardiff.gov.uk/ENG/resident/Planning/Local-Development-Plan/Examination/Hearings-Timetable/Session2/Documents/HS2%20(2475)%20Wallis.pdf|title=Supplementary Evidence on Transport Infrastructure, relating to the new LTP|last=Wallis|first=Max|website=Cardiff City Council|access-date=17 February 2015}}{{cite web|url=http://www.walesonline.co.uk/news/wales-news/cardiff-bus-depot-sale-halted-2105804|title=Cardiff Bus depot sale halted|last=Bolter|first=Abby|website=WalesOnline|date=14 May 2009 |access-date=17 February 2015}} and is one of the few municipal bus companies to remain in council ownership; unlike most municipal bus companies elsewhere in Britain, which are run as an 'arms length' organisation, Cardiff Bus is unique in that it is directly managed by Cardiff councillors who sit on the operator's board.{{cite news |last1=Seabrook |first1=Alex |title=Bailout of struggling Cardiff Bus to cost council tax payers £13.6 million |url=https://www.walesonline.co.uk/news/politics/bailout-struggling-cardiff-bus-cost-19129431 |access-date=14 October 2024 |work=Wales Online |date=19 October 2020 |quote=Cllr Sandrey also sits on the board as a director of Cardiff Bus, along with Labour and Tory councillors.}}

History

File:Preserved buses at Cardiff Bus' Open Day (geograph 7309586).jpg

While horse buses (and later horse trams) had run in the city since 1845, Cardiff Bus can trace its history back to May 1902, when Cardiff Council took over and electrified a tram line between Roath and the city centre. It had been previously run by the Cardiff Tramway Company. The resultant Cardiff Corporation Tramways spent the next three decades extending its electric tram network, and at its peak in 1927 ran 141 electric trams over 18 miles of line. On Christmas Eve 1920, the corporation introduced its first bus, although the first motor bus route was operated by the Tramway Company from 1907.[http://www.cardiffbus.com/english/page.shtml?pageid=361#_subnav04 The Cardiff Story], Cardiff Bus. Retrieved 19 October 2017.

File:Cardiff trolleybus 259 in Custom House Street, geograph-6441120-by-Alan-Murray-Rust.jpg

The first Cardiff trolleybuses were introduced in 1942, their introduction having been delayed by the outbreak of World War II. The intention was to convert the remaining tramway system to trolleybus operation, then to extend the network. While the first stage was completed in 1950, the only extension made to the system was to Ely which took place in 1955. Although powers had been obtained to considerably expand the network, a policy U-turn occurred in 1961 when the decision was made to replace all the trolleybuses with motor buses. This task was completed in 1970, bringing to an end 68 years of electric traction on the streets of Cardiff.

The Transport Act of 1985 deregulated bus services outside London and required all Local Authorities to establish private "arm's length" bus companies. In October 1986 the council established a subsidiary company.[http://data.companieshouse.gov.uk/doc/company/02001229 Companies House extract company no 2001229] Cardiff City Transport Services Limited In 1992, the closure of the National Welsh bus company led Cardiff Bus to extend and intensify its network in the areas and towns surrounding Cardiff, including Barry, the Vale of Glamorgan and Caerphilly. The Caerphilly local network of services including links between Cardiff, Caerphilly, Blackwood and Tredegar were discontinued in 2001 and are now provided by Stagecoach in South Wales.

File:CARDIFF BUS - Flickr - secret coach park (1).jpg

From September 2016, four of Cardiff Bus' services (routes 51/53, 86 and X91) were transferred to its new Capital Links sister brand,{{cite web|title=Capital Links|url=http://www.cardiffbus.com/english/article.shtml?articleid=6016|website=Cardiff Bus|access-date=23 July 2017}}{{Dead link|date=April 2019 |bot=InternetArchiveBot |fix-attempted=yes }} with a further four services transferring over to Capital Links two months later.{{cite web|title=New Routes for Capital Links|url=http://www.capitallinks.co.uk/article.shtml?articleid=6215|website=Capital Links|access-date=23 July 2017}}{{Dead link|date=April 2019 |bot=InternetArchiveBot |fix-attempted=yes }} Vehicles used on these services are in either an orange or green base livery, and as of July 2017, Capital Links operate seven routes.

In the crossover of the years 2018 and 2019, Capital Links collapsed, and many of the routes were then dropped, with the exemption of route 51 and 53, which still run, as of Christmas 2020. Many of the capital links wrapped buses, are still wearing that vinyl, just not in service, and across the road from Cardiff Buses main depot on Sloper Road. {{Citation needed|date=June 2021}}

The company made a purchase of several battery-electric buses in April 2021 in their effort to modernise their fleet and transform how their network is delivered. The purchase comes with a successful bid from the Department of Transport to the city's ultra low emission zone scheme.{{Cite web|last=Barry|first=Sion|date=2021-04-22|title=Battery-electric buses on the way for Cardiff|url=https://www.business-live.co.uk/manufacturing/battery-electric-buses-way-cardiff-20443384|access-date=2021-06-17|website=Business Live|language=en}} These buses will have a range of 370 miles and were delivered at the end of 2021.{{Cite web|last=Team|first=routeone|date=2021-04-21|title=Cardiff Bus places order for 36 battery-electric Yutong E12s|url=https://www.route-one.net/business-deals/cardiff-bus-places-order-for-36-battery-electric-yutong-e12s/|access-date=2021-06-17|website=routeone|language=en-US}}

Operations

Cardiff Bus has a turnover of £27million, employs around 705 people, on an average weekday carries around 100,000 passengers.{{cite web|url=http://www.wtuclearn.org.uk/index.php?option=com_content&task=view&id=86&Itemid=49|archive-url=https://web.archive.org/web/20150610221345/http://www.wtuclearn.org.uk/index.php?option=com_content&task=view&id=86&Itemid=49|url-status=dead|archive-date=10 June 2015|title=Staff turnover plummets to record low levels|publisher=TUC Wales|access-date=2 November 2008}} In 2009 the company started to operate the park and ride service from Cardiff City Stadium to the city centre.

=Fares=

Cardiff Bus operates an exact fare policy and no change is given. The city used to be divided into four fare zones, but on 5 April 2009, Cardiff Bus introduced a flat fare of £1.60 for a one-way journey or £3.20 for all-day travel in Cardiff and Penarth, or £1.40/£2.80 for travel within Barry. This has since been increased to £2.00 for a one-way journey or £4.00 for all-day travel in Cardiff and Penarth, or £1.90 and £3.80 in Barry (£3.20/£5.50 Cardiff and Barry). A weekly ticket can be purchased for travel within Cardiff for £15, but an "iff card" will need to be presented as this type of ticket is not printed out on their machine. Tickets can also be purchased on the mobile app (available for iOS and Android).

Special fares apply for travel between Cardiff and Barry.{{cite web|url=http://www.cardiffbus.com/english/faresandtickets.shtml#_subnav02|title=Our Fares|publisher=Cardiff Bus|access-date=20 October 2017}} Special fares also apply for Newport, with a £4.50 return ticket offered along with the Day to Go Plus ticket also being accepted.

Today, Cardiff Bus operates within three core zones, the inner-city, Cardiff & Penarth and Barry. Each with their own fare structure.

Adult single tickets are £1.90, £2.40 and £2.60 respectively.

Adult "Day to go" tickets allowing unlimited travel within each zone are £4.70 for Cardiff and Penarth or £4.60 within Barry. There are "day to go plus" tickets allowing unlimited travel across the Cardiff Bus network costing £6 for an adult.

Children and Transport for Wales' "My Travel Pass" holders are eligible for discounted fares.

==Iff card==

{{main|Iff card}}

The Iff card is a contactless smart card introduced by Cardiff Bus in October 2010, allowing customers to travel on its services after having pre-paid. The first 30,000 cards were issued free of charge and preloaded with £3 of credit, after which the cards will be charged at £5.

An amount of money is electronically loaded onto the card, either upon boarding a bus or at the Cardiff Bus head office at Sloper Road. A passenger then chooses a ticket type. The card can also be used as a season ticket. The card should be topped-up when the balance is low, however, the card allows the customer to acquire a negative balance up to £3.[http://www.cardiffbus.com/smartcard.shtml Smartcard] {{webarchive|url=https://web.archive.org/web/20101007204320/http://www.cardiffbus.com/smartcard.shtml |date=7 October 2010 }} Cardiff Bus

The card can be topped-up in units of £1, £2, £3, £4, £5, £10, £15 or £20, up to maximum amount of £50. The card may be used by persons aged between 6 and 60. The Iff card cannot be used to pay a partial amount. The card is cancelled if not used for a continuous period of one year.[http://www.cardiffbus.com/terms_conditions.htm Iff: Terms and Conditions] {{webarchive|url=https://web.archive.org/web/20101010044719/http://www.cardiffbus.com/terms_conditions.htm |date=10 October 2010 }} Cardiff Bus

==Contactless==

In March 2018 the company introduced the Ticketer contactless card payment system on all its routes.{{Cite web|url=https://www.walesonline.co.uk/news/wales-news/cardiff-bus-introducing-contactless-payments-14385816|title=Cardiff Bus is introducing contactless payments this month|last=Hughes|first=Marcus|date=2018-03-08|website=walesonline|access-date=2020-03-15}} As well as including an EFTPOS reader for Visa/Mastercard cards, fares can be bought and scanned using the Cardiff Bus app (which on most tickets including day to go and week to go tickets is cheaper than using cash). The reader can also scan QR codes from paper multi-journey tickets.

=Fleet=

{{multiple issues|section=yes|

{{More citations needed section|date=June 2021}}

{{Overly detailed|nosplit=1|date=February 2025}}

}}

File:A line of modern livered buses at Cardiff Bus' Open day (geograph 7309759).jpg

==Branding==

{{multiple image

| perrow = 3/3/3/

| total_width = 450

| caption_align = center

| align = right

| title = Branded route bus services

| image1 = Cardiff Buses Baycar Scania Omnicity Bendy Bus CN06 GDO 603, St Mary Street Cardiff 9.2.18.jpg

| caption1 = No. 6 service (Baycar)
City centre {{en dash}} Cardiff Bay (former vehicle)

| image2 = Cardiff Bus 8 & 9.jpg

| caption2 = No. 8/9 service
Heath Hospital {{en dash}} Cardiff Bay (Now solely branded for the 9 service)

| image3 = Cardiff Bus 17 & 18.jpg

| caption3 = No. 17/18 service
City centre {{en dash}} Canton, Ely & Caerau

| image4 = Cardiff Bus No 27 in Park Street, Cardiff.jpg

| caption4 = No. 27 service
City centre {{en dash}} Thornhill

| image5 = Cardiff (geograph 7069538).jpg

| caption5 = No. 44/45 service
City centre {{en dash}} St Mellons

| image6 = Cardiff (geograph 7080918).jpg

| caption6 = No. 49/50 service
City centre {{en dash}} Llanrumney

| image7 = Cardiff Bus 57 & 58 (cropped).jpg

| caption7 = No. 57/58 service
City centre {{en dash}} Pontprennau

| image8 = Cardiff Bus service 61 (cropped).jpg

| caption8 = No. 61 service
City centre {{en dash}} Pentrebane

| image9 = Caerdydd Heol Eglys Fair - Bws Caerdydd 399 (SCZ399).JPG

| caption9 = Skycar service
City centre {{en dash}} Cardiff Bay

}}

The original branding in both the entire tram, trolley bus and early bus operations until the 1970s was crimson lake and cream livery. This then changed to orange with white lining, from August 1972 with "City of Cardiff" on the left hand side and "Dinas Caerdydd" on the right hand side. This changed in 1986 when the business became Cardiff Bus. However, since the 1990s the dominant colouring has been green, first with cream lining and since the introduction of modern wrapping, a return for orange in the adjustments/outline.

Just before the introduction of the Iff Card, the company started a "your bus service" campaign, fronted by a series of local people's faces being applied in large scale on the sides and rears of selected buses.

Bus 472 (CN57 FGD) a Scania N270UD Optare Olympus, had a grey vinyl wrapped livery advertising the IFF card following its launch in 2008. It was then repainted into a heritage orange and white livery to celebrate 30 years since the formation of Cardiff Bus (after the 1986 deregulation of buses) and it currently sports a vinyl wrap celebrating Cardiff's sporting success with Cardiff City F.C., Cardiff Blues, Cardiff Devils ice hockey team and Geraint Thomas winning the 2018 Tour de France. It is no longer in service.

Bus 436 (CE71 YXV) a Yutong E12 has a livery in crimson lake and cream to celebrate the 120th anniversary of Cardiff Bus in 2022.{{cite news |first=Elizabeth|last=Thomas|url=https://www.walesonline.co.uk/news/wales-news/cardiff-bus-timetable-ticket-price-21348905|newspaper=Media Wales |title=Cardiff Bus 120th anniversary re-brand sees return of iconic orange buses |date=19 August 2021|access-date=17 December 2021}}{{multiple image

| perrow = 4

| total_width = 550

| caption_align = center

| align = left

| title = Special bus branding

| image1 = Cardiff Bus-sports.jpg

| caption1 = The former liveried bus with (l to r) Cardiff City, Cardiff Devils and Cardiff Rugby logos.

| image2 = Yutong E12 - Bus No 436 - CE71 YXV 120 Year Anniversary Livery.jpg

| caption2 = Livery to celebrate the 120th anniversary of Cardiff Bus

| image3 = 434 - CE71 YCB Yutong E12 (Electric) (cropped).jpg

| caption3 = Cardiff Bus' low emission "Electricity" bus.

| image4 = Cardiff Bus - Pride - Alexander Dennis Enviro200 MMC.jpg

| caption4 = Livery to celebrate the LGBTQ+ community in South Wales

}}

{{Clear}}

Controversy

Cardiff Bus's dominant position has sometimes come in for criticism and investigation. In 2004, 2Travel,[http://data.companieshouse.gov.uk/doc/company/03823139 Companies House extract company no 3823139] 2 Travel Group plc a company operating significant numbers of school contract services in South Wales, launched low-cost services in Cardiff and Swansea to utilise its fleet between the school runs. Low fares were achieved by omitting major bus stations avoiding hefty access fees. Cardiff Bus launched a basic service in competition with 2Travel, using white buses bearing no livery also stopping short of the bus station. The Office of Fair Trading launched an investigation in 2007 into claims of predatory behaviour 18 months after 2Travel had ceased trading and gone into liquidation.[http://news.bbc.co.uk/1/hi/wales/south_east/6657685.stm Bus firm predatory tactics claim] BBC News 15 May 2007[http://icwales.icnetwork.co.uk/0300business/0100news/tm_headline=oft-under-fire-for-delays-in-cardiff-bus-case&method=full&objectid=19109312&siteid=50082-name_page.html OFT under fire for delays in Cardiff Bus case] Western Mail 16 May 2007 The investigation found that Cardiff Bus had engaged in predatory behaviour.[http://www.oft.gov.uk/OFTwork/competition-act-and-cartels/ca98/decisions/cardiffbus#.UlfmXVDI1PI Cardiff Bus] {{Webarchive|url=https://web.archive.org/web/20130816105639/http://oft.gov.uk/OFTwork/competition-act-and-cartels/ca98/decisions/cardiffbus#.UlfmXVDI1PI |date=16 August 2013 }} Office of Fair Trading 2008

Livery chronology

File:Cardiff Corporation's Leyland PD3A1 404 CKG (cropped).jpg|A Leyland PD3A1 in crimson lake and cream livery used until 1972

File:Cardiff Bus Station - geograph.org.uk - 1528163.jpg|A Bristol LH in orange livery used from 1972 until the 1980s

File:143a.JPG|An Optare MetroRider in the Clipper livery used from 1987

File:EasyRider - Cardiff Bus - Huntingdon Way, Tycoch, Swansea (27776266135) (cropped).jpg|A Dennis Dart in the EasyRider livery used from 1987 to 1999

File:Cardiff Bus to Barry Island - geograph.org.uk - 1783959.jpg|A Dennis Dart in green and cream livery used from 1999 until 2007

File:Cardiff Bus Alexander Dennis Enviro 200 MMC CN17BGY (32540805034).jpg|An Alexander Dennis Enviro200 in green and orange livery used from 2007 until 2021

File:Cardiff Bus new orange livery 29-08-2021 (cropped).JPG |A Mercedes-Benz Citaro in orange and red livery from 2021 to present-day.

See also

References

{{Reflist|2}}