CozyCot
{{Short description|Social networking website}}
{{Infobox company
| name = CozyCot Pte. Ltd.
| logo = CozyCot.png
| logo_size = 150px
| type = Privately held company
| genre =
| fate =
| predecessor =
| successor =
| foundation = 2001 (website),
2002 (company)
| founder =
| defunct =
| location_city = 1 Scotts Road #26-05/07
Shaw Centre
| location_country = Singapore
| location =
| locations =
| area_served = East Asia and Southeast Asia (mainly Singapore)
| key_people = Nicole Yee
Clemen Chiang
| industry =
| products = CozyCot (website, newspaper, mook),
various live events
| services =
| market cap =
| revenue = $1.16 million (2009){{cite web | title = Her hobby is now a million-dollar business | author = Lee Yen Nee | publisher = The Straits Times | date = June 9, 2010 | url = http://www.straitstimes.com/Money/Story/STIStory_537505.html | access-date = June 9, 2010 }}([https://archive.today/20130103195048/http://meltwaternews.com/prerobot/sph.asp?pub=ST&sphurl=www.straitstimes.com//Money/Story/STIStory_537505.html available also in mirror page])
| operating_income =
| net_income =
| aum =
| assets =
| equity =
| owner =
| parent =
| divisions =
| subsid =
| homepage = http://www.cozycot.com/
| footnotes =
| intl =
}}
CozyCot is a social networking website for women from East Asia and Southeast Asia (especially Singapore). It was founded by Nicole Yee and Clemen Chiang in 2001, as a hobby website dedicated to Asian women. Subsequently, the concept of sharing product and service information and opinions gathered a steady community, turning it into a venture business. CozyCot users interact in the forum and by reviewing beauty products (the review system produced reviews for over 35,000 products), also in the live events organized by the staff. The importance of its review database is increased by an iPhone scanner software developed by CozyCot, which allows users to pull up product reviews from the website by capturing the barcodes with cameras in their iPhones. In April 2010, CozyCot launched the newspaper and, in June 2011, the mook with the same name.
History
CozyCot started in November 2001 as an Internet portal based in Singapore, where members could post reviews and share shopping and fashion tips and opinions.{{cite web | title = Net winners | author= Tham Yuen-C and Phebe Bay | publisher = The Straits Times | date = May 26, 2010 | url = http://www.straitstimes.com/DigitalLife/Work/Story/STIStory_531313.html | access-date = May 27, 2010}} It was created by Nicole Yee and her husband Clemen Chiang (the latter in charge of the tech development).{{cite web | title=Speaker of Keep it Going: Gearing for tomorrow | author= | publisher= Storm Magazine| date= 27 September 2017 | url=https://spiking.com/blog/speaker-of-keep-it-going-gearing-for-tomorrow-e1966b4fddea/}} As the online community grew, Nicole Yee began organizing live events for members, in order to get together. Several fragrance brands took notice of the growing community and offered to support her in terms of providing event venues.{{cite web |title=下班大沙发 之cozycot 创办人余诗音Nicole Yee |publisher=Capital 95.8FM |date=May 24, 2010 |url=http://www.capital958.sg/podcast/MDC100420-0000004/%E4%B8%8B%E7%8F%AD%E5%A4%A7%E6%B2%99%E5%8F%91 |access-date=June 15, 2010 |url-status=dead |archive-url=https://web.archive.org/web/20100620194305/http://www.capital958.sg/podcast/MDC100420-0000004/%E4%B8%8B%E7%8F%AD%E5%A4%A7%E6%B2%99%E5%8F%91 |archive-date=June 20, 2010 }}([https://archive.today/20120703165650/http://www.capital958.sg/download/MDC100602-0000009/web/MDC100602-0000009.mp3 part 1], [https://archive.today/20120703022641/http://www.capital958.sg/download/MDC100602-0000010/web/MDC100602-0000010.mp3 part 2] ([http://entertainment.xin.msn.com/en/radio/podcast/capital958.aspx?cp-documentid=4067156 also on Singapore MSN] {{Webarchive|url=https://web.archive.org/web/20110714131041/http://entertainment.xin.msn.com/en/radio/podcast/capital958.aspx?cp-documentid=4067156 |date=2011-07-14 }}) There followed other commercial projects (workshops, product launches, online shopping etc.), which (together with a presence of the website in the top 100,000 Alexa ranking) mooted the decision to turn it into a venture business. In 2002, Nicole Yee founded CozyCot Pte. Ltd., as the managing company of the portal, in 2007 she hired the first employee, then, in 2008, she invested $100,000 in the website.{{cite web |title=Women-centric Marketing Web Site attracts Members |author=N Ravindran |publisher=Today's Manager (Singapore Institute of Management) |date=Apr 2009 |url=http://www.sim.edu.sg/mbs/pub/mag/mbs_pub_mag_list.cfm?ID=2642&mnuid=92 |access-date=May 12, 2010 |url-status=dead |archive-url=https://web.archive.org/web/20110130044030/http://www.sim.edu.sg/mbs/pub/mag/mbs_pub_mag_list.cfm?ID=2642&mnuid=92 |archive-date=January 30, 2011 }} ([http://www.entrepreneur.com/tradejournals/article/198473955.html republished] {{Webarchive|url=https://web.archive.org/web/20110608131632/http://www.entrepreneur.com/tradejournals/article/198473955.html |date=2011-06-08 }} in Entrepreneur) Its revenue exceeded {{US$|1 million}} in 2009, with a 115% growth.{{cite news| title = Cozying up to female readers reaps dividends | author= Chen Huifen | publisher = The Business Times | date = April 27, 2010 }}
The community kept expanding, as readership of Singapore women’s magazines continued turning toward online content,{{cite web | title = Her World readership tumbles as Singaporean women move online | author = Kenny Lim | publisher = Media Asia | date = October 30, 2009 | url = http://www.media.asia/searcharticle/2009_10/Her-World-readership-tumbles-as-Singaporean-women-move-online/37709 | access-date = May 10, 2010 | archive-url = https://web.archive.org/web/20100504042420/http://www.media.asia/searcharticle/2009_10/Her-World-readership-tumbles-as-Singaporean-women-move-online/37709 | archive-date = May 4, 2010 | url-status = dead }} developing the portal into Singapore's largest online women community for beauty, fashion and lifestyle, with over 500,000 unique visitors each month.{{cite web | title = Nicole Yee of CozyCot on women's online habits and new innovations | publisher = Media Asia | date = May 3, 2010 | url = http://www.media.asia/searcharticle/2010_04/VIDEO-Nicole-Yee-of-CozyCot-on-womens-online-habits-and-new-innovations/39756?src=mostpop | access-date = May 10, 2010 | archive-url = https://web.archive.org/web/20100504213830/http://www.media.asia/searcharticle/2010_04/VIDEO-Nicole-Yee-of-CozyCot-on-womens-online-habits-and-new-innovations/39756?src=mostpop | archive-date = May 4, 2010 | url-status = dead }} It expanded also geographically, in the rest of East Asia and among Asian women from United States, Australia and New Zealand, CozyCot becoming one of the local websites "putting Singapore on the global map". Since 2006, {{mono|forums.cozycot.com}} ranks first every year in the Hitwise Singapore 'Lifestyle - Womens Sites' industry (and from January - June, 2010 also in `Lifestyle - Beauty' industry) based on monthly average market share, at Hitwise Singapore Hitwise Top Ten Awards.{{cite web | title = Hitwise Top Ten Awards - Lifestyle - Womens Sites | publisher = Hitwise | url = http://www.hitwise.com/sg/resources/top-ten-award?action=confirm&market=sg&sDomain=forums.cozycot.com&iDate=201002&iCatnum=277&Cal=&semi=1 | access-date = September 28, 2010 | archive-url = https://web.archive.org/web/20110118073348/http://www.hitwise.com/sg/resources/top-ten-award?action=confirm&market=sg&sDomain=forums.cozycot.com&iDate=201002&iCatnum=277&Cal=&semi=1 | archive-date = 2011-01-18 | url-status = dead }}{{cite web | title = Hitwise Top Ten Awards - Lifestyle - Beauty Sites | publisher = Hitwise | url = http://www.hitwise.com/sg/resources/top-ten-award?action=confirm&market=sg&sDomain=forums.cozycot.com&iDate=201002&iCatnum=281&Cal=&semi=1 | access-date = September 28, 2010 | archive-url = https://web.archive.org/web/20110128025218/http://www.hitwise.com/sg/resources/top-ten-award?action=confirm&market=sg&sDomain=forums.cozycot.com&iDate=201002&iCatnum=281&Cal=&semi=1 | archive-date = 2011-01-28 | url-status = dead }}
In October 2009, MindShare announced the launching of an online reality show on CozyCot. The show, named House Husbands, is focused on a group of men looking to prove they are equally adept in the boardroom as well as in the family’s baby room. The cast would compete in various parenting tasks for prizes.{{cite web | title =Mindshare to launch online reality show on CozyCot in Singapore | author= Kenny Lim | date = October 1, 2009 | url = http://w2.brandrepublic.compelite.net/BR/searcharticle/2009_10/Mindshare-to-launch-online-reality-show-on-CozyCot-in-Singapore/37345 | access-date = May 12, 2010}} {{Dead link|date=October 2010|bot=H3llBot}}
The company developed also an offline presence, opening Ninki-Ô,{{cite web |title=Unique selling propositions |author=Melissa Lwee |publisher=The Business Times |date=June 12, 2010 |url=http://www.businesstimes.com.sg/sub/storyprintfriendly/0,4582,390191,00.html |access-date=June 14, 2010 }}{{Dead link|date=November 2018 |bot=InternetArchiveBot |fix-attempted=yes }} ([https://www.businesstimes.com.sg/mnt/html/btpre/registration/redirect.jsp?dlink=/sub/storyprintfriendly/0,4582,390191,00.html? cache]{{dead link|date=December 2016 |bot=InternetArchiveBot |fix-attempted=yes }}) a 1000-square-foot retail outlet in Orchard Central and launching the newspaper CozyCot.{{cite web | title = CozyCot forays into print industry | author = Deepa Balji | publisher = Marketing-interactive.com | date = Apr 20, 2010 | url = http://www.marketing-interactive.com/news/19116 | access-date = May 10, 2010 | archive-url = https://web.archive.org/web/20100428073218/http://www.marketing-interactive.com/news/19116 | archive-date = 2010-04-28 | url-status = live }}
In May 2010, CozyCot appointed Nielsen for web analytics and audience measurement{{cite web | title = CozyCot signs with Nielsen for web analytics and audience measurement | author = Deanie Sultana | publisher = Nielsen Company | date = May 6, 2010 | url = http://www.nielsen-online.com/pr/nielsen%26cozycot-apr10.pdf | access-date = June 1, 2010 | archive-date = March 4, 2011 | archive-url = https://web.archive.org/web/20110304082638/http://www.nielsen-online.com/pr/nielsen%26cozycot-apr10.pdf | url-status = dead }}{{cite web | title = CozyCot appoints Nielsen for web analytics and audience measurement | author = James Verrinder | publisher = Research-live.com | date = May 6, 2010 | url = http://www.research-live.com/news/new-business/cozycot-appoints-nielsen-for-web-analytics-and-audience-measurement/4002627.article | access-date = May 12, 2010 | archive-url = https://web.archive.org/web/20100513071138/http://www.research-live.com/news/new-business/cozycot-appoints-nielsen-for-web-analytics-and-audience-measurement/4002627.article | archive-date = 2010-05-13 | url-status = live }}{{cite web | title = CozyCot calls in Nielsen for profiling | author = Elizabeth Low | publisher = Marketing-interactive.com | date = May 6, 2010 | url = http://www.marketing-interactive.com/news/19537 | access-date = May 12, 2010 | archive-url = https://web.archive.org/web/20100512161947/http://www.marketing-interactive.com/news/19537 | archive-date = 2010-05-12 | url-status = live }} (the website is audited by Nielsen since 2005).{{cite web | title =Nielsen NetRatings Launches Market Intelligence | publisher = Nielsen Company | date = October 11, 2005 | url = http://www.nielsen-online.com/pr/pr_051011_singapore.pdf | access-date = May 12, 2010}} This produced Asia-Pacific Region’s first real time CRM database profiling and tracking, its results showing increasing orientation of the public towards online content, both in researching and in voicing opinions about products.{{cite web | title = Nielsen and CozyCot reveal the latest in consumer insights analysis | publisher = Nielsen Company | date = September 9, 2010 | url = http://www.nielsen-online.com/pr/cozycot_mr-sep10.pdf | access-date = September 15, 2010 | archive-date = December 14, 2010 | archive-url = https://web.archive.org/web/20101214200436/http://www.nielsen-online.com/pr/cozycot_mr-sep10.pdf | url-status = dead }}
In 2012, CozyCot launched a new Malaysian forums section and a new Chinese article section.
=2010 funding=
In 2010, CozyCot Pte. Ltd. attracted an undisclosed investment from Hong Kong's JDB Holdings, thus making the company majority-owned by JDB, one of the largest digital media networks in Asia (with investments in other regional digital platforms like JobsDB.com, Streetdirectory.com, 88DB.com and sgCarMart.com). The funding would permit a technology transfer, an increase of the number of employees and it would help the company expand in the region (with 2011 plans to expand to Malaysia and the Philippines).{{cite web | title = Jason Parquet, CozyCot get funding for next level of growth | author = Chen Huifen | publisher = The Business Times | date = December 21, 2010 | url = http://www.businesstimes.com.sg/sub/specialfocus/story/0,4574,418399,00.html? | access-date = December 28, 2010 }}{{Dead link|date=May 2019 |bot=InternetArchiveBot |fix-attempted=yes }}
Community
The users of CozyCot, named "Cotters",{{Citation | last =Emily Lek | date =October 4, 2007 | title =Beauty Talk | periodical =The Straits Times | series =Urban | url =http://www.asiaone.com/Just+Woman/News/Beauty+%2526+Fashion/Story/A1Story20071008-28896.html | location =Singapore | publisher =Singapore Press Holdings | pages =18 | access-date =2010-06-01 | archive-url =https://web.archive.org/web/20111005234804/http://www.asiaone.com/Just+Woman/News/Beauty+%2526+Fashion/Story/A1Story20071008-28896.html | archive-date =2011-10-05 | url-status =dead }} interact in the forum and by reviewing beauty products, also in the live events organized by the staff. A system of accumulating points (according to the activity in the site) is enabled for giving rewards for members' support.
Forum
The initial forum in the early years was mostly dedicated to sharing shopping and fashion tips and opinions. It expanded then to cover home and living, motherhood, career, finance, technology and weddings. These themes are termed "channels" (28 as of April 2009). The forum has been remarked for its diversity of topics, some (like those on spas and fragrances) noticeably missing from most other forums. The main language used is English, but there appear also (partial) postings in Chinese. A CozyCot debate on plastic surgery, with over 1000 comments and 8 million hits, has been covered in Hankook Ilbo, regarding the specific Chinese views on this topic and their cosmetic tourism in South Korea.{{cite web | title = 중국인 '성형관광' 러시 | author = Park Jin-Woo | publisher = Hankook Ilbo | date = Apr 16, 2010 | url = http://news.hankooki.com/lpage/health/201004/h2010041707562384530.htm | access-date = May 12, 2010 | archive-url = https://web.archive.org/web/20100523064112/http://news.hankooki.com/lpage/health/201004/h2010041707562384530.htm | archive-date = 2010-05-23 | url-status = dead }}
Reviews
CozyCot has a product library of over 35,000 products, which are available for members' reviews. An iPhone scanner software allows users to pull up product reviews from CozyCot's website by capturing the barcodes with cameras in their iPhones.{{cite web | title = Shopping Reviews App by CozyCot Pte Ltd | publisher = iTunes | url = https://itunes.apple.com/sg/app/shopping-reviews-app/id355843599?mt=8 | access-date = May 12, 2010 | archive-url = https://web.archive.org/web/20100421111229/http://itunes.apple.com/sg/app/shopping-reviews-app/id355843599?mt=8 | archive-date = 2010-04-21 | url-status = dead }}{{cite web | title = 网上热报 | publisher = MediaCorp Channel 8 | date = June 5, 2010 | url = https://www.youtube.com/watch?v=sstVWlAzoiU | access-date = June 18, 2010 | archive-url = https://web.archive.org/web/20160131053304/https://www.youtube.com/watch?v=sstVWlAzoiU | archive-date = 2016-01-31 | url-status = live }}{{cite web | title = Passion People — Nicole Yee Founder of Cozycot.com | author = Michelle Martin | publisher = 938LIVE | date = May 12, 2010 | url = http://entertainment.xin.msn.com/en/radio/podcast/938live.aspx?cp-documentid=3973402 | access-date = May 12, 2010 | archive-url = https://web.archive.org/web/20100405033923/http://entertainment.xin.msn.com/en/radio/podcast/938live.aspx?cp-documentid=3973402 | archive-date = April 5, 2010 | url-status = dead }} ([https://web.archive.org/web/20230824013029/http://www.938live.sg/download/MDC100519-0000006/web/MDC100519-0000006.mp3 mp3])
Events
CozyCot plays host to workshops, focus groups, road tests etc.
On its 9th anniversary (4 December 2010), the site started the campaign "Surrender Your Bras for a Cause", encouraging women to donate bras to those less fortunate in Southeast Asia, in the hope of making Singaporean women more aware of the lack of basic necessities like bras among women and young girls in neighbouring countries.{{cite web| title = CozyCot 9th Birthday Bash| url = http://www.cozycot.com/birthdaybash/media| access-date = December 24, 2010| archive-url = https://web.archive.org/web/20101211235050/http://www.cozycot.com/birthdaybash/media| archive-date = 2010-12-11| url-status = dead}}{{cite web | title = Singapore women donate bras to less fortunate in region | publisher = Channel News Asia | date = May 26, 2010 | url = http://www.channelnewsasia.com/stories/singaporelocalnews/view/1097269/1/.html | access-date = December 24, 2010 | archive-url = https://web.archive.org/web/20101206230301/http://www.channelnewsasia.com/stories/singaporelocalnews/view/1097269/1/.html | archive-date = 2010-12-06 | url-status = live }}{{cite web | title = 募捐舊胸圍送貧困國 | publisher = The Sun (Hong Kong) | url = http://the-sun.on.cc/cnt/china_world/20101207/00423_080.html?pubdate=20101207 | access-date = December 24, 2010 | archive-url = https://web.archive.org/web/20110131010431/http://the-sun.on.cc/cnt/china_world/20101207/00423_080.html?pubdate=20101207 | archive-date = 2011-01-31 | url-status = live }} On next year's anniversary, the campaign consisted in a mass shirt donation drive, in aid of the Star Shelter, a temporary refuge for women and children victims of family violence (under the Singapore Council of Women Organization).{{cite web| title = CozyCot 10th Birthday Bash| url = http://www.cozycot.com/birthdaybash2011/index.php?page=media| access-date = January 12, 2011| archive-url = https://web.archive.org/web/20111030204054/http://www.cozycot.com/birthdaybash2011/index.php?page=media| archive-date = 2011-10-30| url-status = dead}}
At "LoveFest 2011", a speed dating event held in Orchard Central (8–9 October 2011), the feature that drew media attention was the fact that the men participated blindfolded and they were encouraged to avoid questions related to age and looks. Also, both men and women were not allowed to discuss about occupation and financial status.{{cite web| title = CozyCot LoveFest 2011| url = http://lovefest2011.cozycot.com/index.php?page=press| access-date = January 12, 2011| archive-url = https://web.archive.org/web/20111021004108/http://lovefest2011.cozycot.com/index.php?page=press| archive-date = October 21, 2011| url-status = dead}} According to CozyCot's founder and CEO, Nicole Yee, the idea was that "looks should not be the most important aspect in a relationship. There are more important elements such as the character of a person, in terms of the hobbies and personal taste, which are just as important in a relationship."{{cite web | title = Speed dating for a good cause | author = Evelyn Choo | date = October 9, 2011 | url = http://www.channelnewsasia.com/stories/singaporelocalnews/view/1158218/1/.html | access-date = January 12, 2011 | archive-url = https://web.archive.org/web/20111011115351/http://www.channelnewsasia.com/stories/singaporelocalnews/view/1158218/1/.html | archive-date = 2011-10-11 | url-status = live }}
Related publications
In April 2010, the newspaper CozyCot as launched, as a 25-pages free monthly publication with a print run of 200,000.
In June 2011, it was followed by a quarterly 188-page mook with the same name,{{cite web | title = CozyCot mook | url = http://www.cozycot.com/mook/ | access-date = January 12, 2011 | archive-url = https://web.archive.org/web/20110304133922/http://www.cozycot.com/mook/ | archive-date = 2011-03-04 | url-status = dead }} a publication part magazine, part book, released in print, as well as on-line. The online version includes the additional features of interactivity and media content.{{cite web | title = Game Changers - CozyCot's New Mook: Feature On Singapore Business Review Online | url = http://www.cozycot.com/content/p/CozyCot-Mook.html | access-date = January 12, 2011 | archive-url = https://web.archive.org/web/20111006040710/http://www.cozycot.com/content/p/CozyCot-Mook.html | archive-date = 2011-10-06 | url-status = dead }}{{cite web| title = CozyCot.com launches Magazine on Two Platforms| date = June 16, 2011| url = http://cozycot.pressdoc.com/24271-cozycot-com-launches-magazine-on-two-platforms| access-date = January 12, 2011| archive-url = https://web.archive.org/web/20120202122853/http://cozycot.pressdoc.com/24271-cozycot-com-launches-magazine-on-two-platforms| archive-date = 2012-02-02| url-status = live}}
Awards
CozyCot has won Singapore's First Women's Site Award at Hitwise Singapore Online Performance Award for five consecutive years since 2006. The website was also the winner of Singapore Women's Website category at Digital Media of the Year 2011.{{cite web| title = Digital Media of the Year 2011 Women's Website Winner| date = June 16, 2011| url = http://www.cozycot.com/content/p/digi-media| access-date = January 12, 2011| archive-url = https://web.archive.org/web/20111026194728/http://www.cozycot.com/content/p/digi-media| archive-date = 2011-10-26| url-status = dead}}
References
{{Reflist|2}}
External links
- {{official website|http://www.cozycot.com/}}
Category:Fashion organizations