DX Mail
{{Short description|Private postal organisation in New Zealand}}
{{Use New Zealand English|date=April 2024}}{{Infobox company
| name = New Zealand Document Exchange
| logo = DX Mail logo.png
| type = Subsidiary|
| genre =
| foundation = 1971
| founder =
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| location_country =
| location = Auckland, New Zealand|
| locations =
| area_served = New Zealand
| key_people =
| industry = Mail|
| products =
| services = Mail
| revenue =
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| net_income =
| owner =
| num_employees =
| parent = Freightways Group
| divisions =
| subsid =
| slogan =
| homepage = https://dxmail.co.nz/
| footnotes =
| intl =
}}
The New Zealand Document Exchange, commonly known by its trading name DX Mail, is a private postal organisation operating in New Zealand.
Background
Beginning in the 1970s as a document exchange system for lawyers between practices,{{cite web |title=About |url=https://dxmail.co.nz/about/ |website=DX Mail |access-date=12 April 2024}} the group later expanded into delivery services following the liberalisation of New Zealand's postal laws in the 1980s and 1990s.{{cite web |title=Postal services in New Zealand |url=https://www.mbie.govt.nz/science-and-technology/it-communications-and-broadband/postal-services-in-new-zealand/ |website=MBIE |access-date=12 April 2024}} DX Mail is a subsidiary of the Freightways Group.{{cite web |last1=Fox |first1=Andrea |title=Freightways applies to list on ASX, posts 29 per cent revenue lift in challenging New Zealand economy |url=https://www.nzherald.co.nz/business/freightways-applies-to-list-on-asx-posts-29-per-cent-revenue-lift-in-challenging-new-zealand-economy/PNW4UOA4KJFYPM6CLSGBW7DJJI/ |website=New Zealand Herald |access-date=12 April 2024}}
New Zealand is one of only a few countries that allows private enterprise to provide postal services.{{cite web |title=Promoting competition in the postal sector |url=https://www.oecd.org/regreform/sectors/34343050.pdf |website=OECD |access-date=12 April 2024}} As such, DX Mail is in direct competition with New Zealand Post, New Zealand's national postal service. The DX Mail delivery network is mostly limited to areas within New Zealand's cities and satellite towns, and passes on any mail lodged through its system for addresses it cannot cover to New Zealand Post.{{cite web |last1=Goodwin |first1=Eileen |title=DX Mail defends its city delivery service |url=https://www.odt.co.nz/news/dunedin/dx-mail-defends-its-city-delivery-service |website=Otago Daily Times |access-date=12 April 2024}}
Owing to New Zealand's liberal postal laws, it is one of two privately owned mail delivery providers in the country to issue official postage stamps, the other being Whitestone Post.{{cite web |last1=Dunlop |first1=Ryan |title=Oamaru company takes innovative postal service nationwide |url=https://www.stuff.co.nz/business/90803920/oamaru-company-takes-innovative-postal-service-nationwide |website=Stuff |access-date=12 April 2024}}
Services
DX Mail posties primarily deliver using a motorcycle and deliver their rounds five days a week. The company claims this is an advantage over the delivery service offered by main competitor New Zealand Post, which delivers three days a week.{{cite web |last1=Ryan |first1=Sophie |title=NZ Post cuts deliveries to three days a week |url=https://www.nzherald.co.nz/nz/nz-post-cuts-deliveries-to-three-days-a-week/RC3NNJKJUEYHCQ7C3ZF7JGCOYQ/ |website=New Zealand Herald |access-date=12 April 2024}}
Aside from standard delivery services, DX Mail operates exchanges similar to PO Box lobbies. This enables its customers to send mail and parcels overnight to other customers in the DX Mail network.
The "Branchlink" service provides overnight delivery of documents and packages between branches of the same firm.{{cite web |title=DX-to-DX |url=https://dxmail.co.nz/dx-to-dx/ |website=DX Mail |access-date=12 April 2024}}
DX Facilities Management offers larger firms and government departments in-house handling over their mailroom, workplace events and other facilities such as reception. DX Mail is currently contracted to service 17 mailrooms in Auckland, Wellington and Christchurch.{{cite web |title=DX Facilities Management |url=https://dxmail.co.nz/facilities-management/ |website=DX Mail |access-date=12 April 2024}}
Beginning in 2021 in Palmerston North,{{cite web |title=DX Mail ready to receive Palmerston North council byelection papers |url=https://www.nzherald.co.nz/manawatu-guardian/news/dx-mail-ready-to-receive-palmerston-north-council-byelection-papers/OUHJWHLRQHHI3FKDM62P4KJHY4/ |website=New Zealand Herald |access-date=12 April 2024}} DX Mail has overseen delivery and ballot collection services for several New Zealand local government elections, which are done by postal vote.