EPB

{{Short description|Electricity and telecommunications company in Chattanooga, Tennessee}}

{{Infobox company

| name = EPB

| logo = EPB logo.svg

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| type = Public utility

| genre =

| fate =

| predecessor = Chattanooga Electric Power Board

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| foundation = 1935

| founder =

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| location_city = Chattanooga, Tennessee

| location_country = United States

| location =

| locations =

| area_served = Southeastern Tennessee, Chattanooga, North Georgia

| key_people = David Wade, CEO{{Cite web|url=https://epb.com/about-epb/leadership|title=Leadership | EPB}}

| industry = Electricity
Telecommunications

| products =

| services = Electricity, Internet, Telecommunications, Cable TV services

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| homepage = https://epb.com/

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}}

EPB of Chattanooga, formerly known as the Electric Power Board of Chattanooga, is an American electric power distribution and telecommunication company owned by the city of Chattanooga, Tennessee.{{cite news | first = Rebecca | last = Boyle | title = Country's Fastest Broadband Internet Will Soon Chug Along in Chattanooga | date = 2010-09-13 | publisher = Bonnier Corporation Company. | url = http://www.popsci.com/technology/article/2010-09/countrys-fastest-internet-chugs-along-chattanooga | work = Popular Science | access-date = 2010-09-13}} EPB serves nearly 180,000 homes and businesses in a 600-square mile area in the greater Chattanooga area and Hamilton County.{{cite web |last1=Flessner |first1=Dave |title=Chattanooga's EPB maintains favorable rating as it prepares its first bond issue in 6 years |url=https://www.timesfreepress.com/news/business/aroundregion/story/2021/jun/04/epb-maintains-favorable-rating/548166/ |website=Chattanooga Times Free Press |date=4 June 2021 |publisher=Times Free Press |access-date=10 September 2021}} In 2010, EPB was the first company in the United States to offer 1 Gbit/s high-speed internet over a fiber optic network, over 200 times faster than the national average.{{cite news | first = Erik | last = Lohr | title = Fastest Net Service in U.S. Coming to Chattanooga | date = 2010-09-12 | url = https://www.nytimes.com/2010/09/13/technology/13broadband.html?pagewanted=1&_r=1&src=busln | work = New York Times | access-date = 2010-09-13}} As a result, Chattanooga has been called "Gig City" and held up as a national model for deploying the world's fastest internet and the most advanced Smart Grid electric distribution system in the United States.{{cite web |last1=Marvin |first1=Rob |title=Gig City: How Chattanooga Became a Tech Hub |url=https://www.pcmag.com/news/gig-city-how-chattanooga-became-a-tech-hub |website=PC Mag |access-date=10 September 2021}} On October 15, 2015, Chattanooga implemented the world's first community-wide 10-gig Internet service.{{Cite web|url=https://www.epb.net/media-relations/news/news_archive/chattanooga-implements-worlds-first-community-wide-10-gigabit-internet-service/|title=Home {{!}} EPB|last=EPB|website=www.epb.net|access-date=2018-03-25}}{{cite web |last1=Flessner |first1=Dave |title=Chattanooga boosts citywide broadband capacity to 10 gigabits |url=https://www.timesfreepress.com/news/local/story/2015/oct/15/chattanooga-becomes-first-10-gigabit-city-world/330691/ |website=Chattanooga Times Free Press |date=15 October 2015 |publisher=Times Free Press |access-date=10 September 2021}}{{cite web |last1=Subramanian |first1=Samanth |title=The best broadband in the US isn't in New York or San Francisco. It's in Chattanooga. |url=https://qz.com/1996234/the-best-broadband-in-the-us-is-in-chattanooga-tn/ |website=Quartz |date=15 April 2021 |access-date=10 September 2021}}

In 1935, an act of the Tennessee Legislature established EPB as an independent board of the City of Chattanooga to provide electric power to the Greater Chattanooga area. EPB began serving their customers in 1939.{{cite web|title=Twenty Largest U.S. Publicly Owned Electric Utilities Ranked by Purchase Power Expenses for All Respondents, 2000|url=http://www.eia.gov/cneaf/electricity/public/tc4p01p1.html| work=Department of Energy | date=2000-06-30}}

History

= 1930s =

1935: EPB was founded as the Electric Power Board, a public distributor of TVA electricity to residents of Chattanooga after a public vote in favor of funding bonds to create public power.{{cite web |last1=Hall |first1=Sam |title=The Vote for Public Power |url=https://chattanoogahistory.com/publicpower.php |website=Chattanooga History |access-date=21 October 2021}}
1939: EPB paid $10.85 million for its portion of the TEPCO system, acquiring 42,000 customers in the process. The deal makes EPB the prominent electricity provider in the Greater Chattanooga area.{{cite web |last1=Jolley |first1=Harmon |title=What Did That Building Used to Be? TEPCO |url=https://www.chattanoogan.com/2006/11/5/96151/What-Did-That-Building-Used-to-Be.aspx |website=The Chattanoogan.com |date=6 November 2006 |access-date=21 October 2021}}

= 1990s =

1999: EPB celebrated its 60th anniversary by introducing new branding meant to symbolize the company's innovation, strength, and responsiveness. The new brand image allowed EPB to expand into various non-power-related businesses, including telecommunications and internet services.{{cite web |last1=Flessner |first1=Dave |title=The Brand: EPB |url=https://www.timesfreepress.com/news/edge/story/2018/jan/01/brand-epb/460057/ |website=Chattanooga Times Free Press |date=January 2018 |access-date=21 October 2021}}

= 2000s =

2000: Over a 3-year period, EPB launched its telecommunication services under the name “EPB Telecom”, providing local businesses with affordable, reliable, all-fiber high-speed internet services.{{cite web |title=TMEPA Member Spotlight: EPB of Chattanooga |url=https://www.naylornetwork.com/tmp-nwl/articles/index.asp?aid=451931&issueID=51936 |website=Naylor Network |publisher=TMEPA |access-date=28 October 2021}}
2008: EPB secured a bond to begin the construction of the Smart Grid, a project backed by more than 10 years of research and development.{{cite web |last1=Craft |first1=Kevin |title=VP 100: Smart Meters Will Help Customers Avoid High Electric Bills |url=https://www.energy.gov/articles/vp-100-smart-meters-will-help-customers-avoid-high-electric-bills |website=Energy.gov |access-date=28 October 2021}}

= 2010s =

2012: EPB completed their Smart Grid construction, one of the first and largest in the United States.{{cite web |last1=Morrison |first1=Chloe |title=EPB's smart grid featured in national publication |url=https://noogatoday.6amcity.com/epbs-smart-grid-featured-in-national-publication/amp/ |website=Nooga Today |access-date=28 October 2021}}{{cite web |last1=Hand |first1=Mark |title=Tenn. utility gets immediate reliability boost from smart grid investment |url=https://www.snl.com/InteractiveX/Article.aspx?cdid=A-25371902-14633 |website=SNL.com |publisher=S&P Financial |access-date=28 October 2021}}
2015: EPB made its 10-gigabit internet service available to all residential and commercial customers within their 600 square mile service area, allowing them to access internet speeds roughly 1,000 times higher than the national average. Being the first internet service of its kind and the fastest broadband internet connection in the world, both EPB and the city of Chattanooga, grew in global recognition and media attention.{{cite web |last1=Vaughan-Nichols |first1=Steven J. |title=Chattanooga: The first 10-gigabit internet city |url=https://www.zdnet.com/home-and-office/networking/chattanooga-the-first-10-gigabit-internet-city/ |website=ZDNet.com |publisher=ZDNet |access-date=28 October 2021}}

= 2020s =

Source:{{Cite web |date=2022-08-24 |title=Chattanooga's EPB boosts its speed to 25G across its footprint {{!}} Chattanooga Times Free Press |url=https://www.timesfreepress.com/news/2022/aug/24/chattanoogas-epb-boosts-its-speed-to-25g-across/ |access-date=2022-10-27 |website=www.timesfreepress.com |language=en}}

2022: EPB announced 25-gigabit internet service available city-wide.

Expansions

EPB is providing its gigabit internet service in Chattanooga Airport. They set up a demonstration area in the former gift shop. EPB also provides free high-speed Wi-Fi in Miller Plaza.{{Cite web|url = http://www.timesfreepress.com/news/2014/sep/16/epb-gigabit-service-coming-to-chattanooga-airport/|title = EPB gigabit service coming to Chattanooga Airport|date = September 16, 2014|website = Times Free Press|last = Pare|first = Mike}}

EPB is one of the largest providers of electric power in the US.{{Cite web|url = http://go.galegroup.com/ps/retrieve.do?sgHitCountType=None&sort=DA-SORT&inPS=true&prodId=STND&userGroupName=tel_a_utc&tabID=T004&searchId=R2&resultListType=RESULT_LIST&contentSegment=&searchType=AdvancedSearchForm¤tPosition=4&contentSet=GALE%7CA309912086&&docId=GALE|A309912086&docType=GALE&role=|title = Aimetis Corp secures Electronic Power Board of Chattanooga, Tennessee|date = Nov 26, 2012|access-date = Oct 13, 2014}}

EPB has petitioned the FCC to allow them to deliver internet to communities outside of the 600 square mile area that they service. Nineteen states in the US have laws that make it difficult or impossible for utility companies to deliver internet outside of the area that they service.[http://gigaom.com/2014/07/27/states-stand-down-let-community-broadband-innovate/ States, stand down! Let community broadband innovate] {{Webarchive|url=https://web.archive.org/web/20140728200952/http://gigaom.com/2014/07/27/states-stand-down-let-community-broadband-innovate/ |date=2014-07-28 }}, Gigaom, 27 July 2014, Craig Settles

= Fiber optics, Smart Grid, and smart city =

In February 2008, the EPB Board of Directors approved a plan to construct a Smart Grid with 100% fiber-optic network as its backbone.{{cite web |last1=Ciampoli |first1=Paul |title=Chattanooga's smart grid prevented around 44,000 customers from losing power |url=https://www.publicpower.org/periodical/article/chattanoogas-smart-grid-prevented-around-44000-customers-losing-power |website=American Public Power Association |publisher=APPA |access-date=21 September 2021}}{{cite web |last1=Jones |first1=Jonathan Spencer |title=Chattanooga smart grid delivers $750 million in value over last decade |url=https://www.smart-energy.com/industry-sectors/smart-grid/chattanooga-smart-grid-delivers-750-million-in-value-over-last-decade/ |website=Smart Energy International |date=26 January 2021 |publisher=SEI |access-date=21 September 2021}} It was also expected to be completely automated and a self-healing smart grid electrical distribution system.

In September 2010, EPB completed the construction of a 9,000-mile community-wide, 100% fiber optic network. As a result, EPB became the first connectivity provider in the United States to offer one gigabit-per-second (1,000 Mbit/s) internet speed to more than 175,000 homes and businesses.{{cite web |last1=Fogden |first1=Tom |title=Why Chattanooga Has the Fastest Internet in the US |url=https://tech.co/news/chattanooga-fastest-internet-usa-2018-08 |website=Tech.co |date=21 August 2018 |access-date=21 September 2021}} This has attracted worldwide attention and earned Chattanooga the nickname "Gig City."

The development of Chattanooga's Smart Grid completed in April 2012 with the installation of more than 200,000 sensors and smart devices, including the deployment of about 1,200 automated smart switches and other advanced power management equipment throughout the system. The initial build-out was completed in four years instead of the expected ten years.{{cite web |last1=Morrison |first1=Chloe |title=EPB's smart grid featured in national publication |url=https://noogatoday.6amcity.com/epbs-smart-grid-featured-in-national-publication/amp/ |website=Nooga Today |access-date=21 September 2021}}

In September 2013, EPB increased its starting speed to 100 Mbit/s with no additional charge to current customers.{{cite web |title=EPB Increasing Fiber Optic Speeds; Lowering Customer Prices |url=https://www.chattanoogan.com/2013/9/17/259342/EPB-Increasing-Fiber-Optic-Speeds.aspx |website=The Chattanoogan |date=17 September 2013 |access-date=29 September 2021}} In 2019, EPB raised its starting speed to 300 Mbit/s.

In October 2014, EPB established a partnership with the U.S. Department of Energy and Oak Ridge National Laboratory to use Chattanooga's smart grid to test and develop new energy technologies.{{cite press release |title=DOE, EPB, ORNL Begin New Partnership |url=https://www.businesswire.com/news/home/20141020006614/en/DOE-EPB-ORNL-Begin-New-Partnership |website=Business Wire |date=20 October 2014 |publisher=Business Wire |access-date=29 September 2021}}

In October 2018, EPB joined with other community partners in the launch of the Chattanooga Smart Cities Community Collaborative, a joint effort to utilize the Chattanooga area's smart city infrastructure and other expertise and assets in the service of smart city research, including the establishment of a mile-long Smart City Testbed Corridor by the University of Tennessee at Chattanooga's Center for Urban Informatics and Progress.{{cite web |last1=Comstock |first1=Kevin |title=The Chattanooga Flavor of Smart Cities |url=https://gridsmart.com/the-chattanooga-flavor-of-smart-cities/ |website=GridSmart |publisher=Cubic |access-date=1 October 2021}}{{cite web |title=Testbed |url=https://www.utc.edu/research/center-for-urban-informatics-and-progress/testbed |website=University of Tennessee Chattanooga |publisher=UTC |access-date=1 October 2021}}{{cite web |last1=Flessner |first1=Dave |title=UTC, Erlanger, EPB join in Chattanooga research collaborative |url=https://www.timesfreepress.com/news/business/aroundregion/story/2018/oct/18/utc-erlanger-epb-jolocal-research-collaborati/481350/ |website=Chattanooga Times Free Press |date=18 October 2018 |access-date=1 October 2021}} As a result of research efforts completed by members of the Chattanooga Smart Cities Collaborative, Chattanooga was named an IDC Smart City in 2020 for a project to predict hotspots for traffic accidents and address them.{{cite web |title=Winners Named in IDC Smart Cities North America Awards |url=https://www.idc.com/getdoc.jsp?containerId=prUS46115120 |website=IDC |access-date=1 October 2021}} U.S. Ignite, a national innovation group led by the NSF and the OSTP, also recognized Chattanooga with a Smart 50 Award in 2019.{{cite web |title=2019 Award Recipients |url=https://spring.smartcitiesconnect.org/Smart50Awards/2019AwardRecipients.html |website=Smart Cities Connect |access-date=1 October 2021}}

File:EPB headquarters in Chattanooga pictured on Jan. 17, 2015.jpg

Community impact

In July 2020, EPB and its community partners announced HCS EdConnect, a program to provide the families of all economically challenged K{{En dash}}12 students with high-speed internet and a wireless router at no charge. The program was designed to ensure internet access for all K{{En dash}}12 students in need for at least ten years, with plans to raise the funding necessary to continue the program indefinitely.{{cite web |last1=Brand |first1=Monique |title=EPB to provide internet for Hamilton County Schools students at no charge for low-income families |url=https://www.timesfreepress.com/news/local/story/2020/jul/29/epb-provide-internet-hamiltcounty-schools-stu/528574/ |website=The Chattanooga Times Free Press |date=29 July 2020 |access-date=29 September 2021}}

In January 2021, an independent study conducted by Bento Lobo, Ph.D. of the University of Tennessee at Chattanooga, documented $2.69 billion in benefits to the community during the first ten years after EPB built the community-wide fiber optic network and advanced smart grid.{{cite web |last1=Ciampoli |first1=Paul |title=New study documents $2.69 billion in benefits from EPB community fiber optic network |url=https://www.publicpower.org/periodical/article/new-study-documents-269-billion-benefits-epb-community-fiber-optic-network |website=American Public Power Association |publisher=APPA |access-date=29 September 2021}} According to the study, the implementation of EPB's fiber optic system has helped generate an estimated 9,516 jobs and $244 million in business ventures using the fiber optic network."{{cite web |last1=Flessner |first1=Dave |title=EPB's fiber optic network generated $2.69 billion in economic benefits in the past decade, study shows |url=https://www.timesfreepress.com/news/business/aroundregion/story/2021/jan/22/epbs-fiber-optic-network-generated-269-billion-economic-benefits-past-decade-study-shows/540176/ |website=The Chattanooga Times Free Press |date=22 January 2021 |access-date=29 September 2021}}

Environmental efforts

According to Dr. Bento Lobo's study in 2021, the construction of Chattanooga's smart grid helped avoid 7,900 tons of {{CO2}} emissions from 2014 to 2020 by allowing a significant reduction in road miles driven as well as enhanced power demand management and power factor improvement.{{cite web |last1=Jones |first1=Jonathan Spencer |title=Chattanooga smart grid delivers $750 million in value over last decade |url=https://www.smart-energy.com/regional-news/north-america/chattanooga-smart-grid-delivers-750-million-in-value-over-last-decade/ |website=Smart Energy International |date=26 January 2021 |publisher=SEI |access-date=5 November 2021}}

In 2015, EPB partnered with TVA and other partners to provide home energy renovations at no charge to economically challenged homeowners through what is now called the "Home Uplift" program. In April 2021, EPB and its partners announced the completion of its 400th "Home Uplift." According to third-party analysis, each of the 400 homes saves 5,206 kWh on average each year which equates to more than $208,000 in total savings to customers and the avoidance of 1,472 metric tons of carbon emissions.{{cite web |title=EPB And TVA Celebrate 400th Home Uplift Participant |url=https://www.chattanoogan.com/2021/4/14/426655/EPB-And-TVA-Celebrate-400th-Home-Uplift.aspx |website=chattanoogan.com |date=14 April 2021 |publisher=The Chattanoogan |access-date=5 November 2021}}

In July 2017, EPB completed the construction of Solar Share, Chattanooga's first and only community solar installation.{{cite web |last1=Flessner |first1=Dave |title=EPB launches solar power sharing program |url=https://www.timesfreepress.com/news/business/aroundregion/story/2017/jul/11/solar-share/437712/ |website=Chattanooga Times Free Press |date=12 July 2017 |access-date=5 November 2021}} The facility consists of 4,408 solar panels that can generate 1.3 megawatts of solar power, which is enough to meet the average energy needs of 130 homes.{{cite web |title=EPB's Solar Share program makes green, renewable energy accessible to all |website=noogatoday }}

In October 2019, EPB's Solar Share community solar installation powered the 3rd International Placemaking Week Conference, making it Chattanooga's first conference with net-zero carbon.{{cite web |title=Conference Report |url=https://www.placemakingweek.org/19/conference-report-chattanooga-2019 |website=placemakingweek.org |publisher=PPS |access-date=19 November 2021}}

In November 2019, EPB earned the Leadership in Energy and Environmental Design (LEED) certification at the Gold level for an existing building.{{cite web |last1=Pare |first1=Mike |title=EPB's Chattanooga headquarters becomes first existing building to land 'Gold' energy certification |url=https://www.timesfreepress.com/news/business/aroundregion/story/2019/nov/08/epb-gold-certification/507753/ |publisher=Chattanooga Times Free Press |website=www.timesfreepress.com |date=8 November 2019 |access-date=19 November 2021}} The certification reflects EPB's success in dramatically reducing its environmental impact through energy efficiency, reduced water use, diverting waste from landfills through composting and recycling, and other measures.{{cite web |title=Why LEED |url=https://www.usgbc.org/leed/why-leed |website=USGBC |access-date=19 November 2021}}

Community emergency support

As part of the government-owned infrastructure in Chattanooga, EPB functions as one of the community's first responders to ensure uninterrupted fiber optic and electric power service in the event of natural disasters.{{cite web |last1=Ciampoli |first1=Paul |title=Chattanooga's smart grid prevented around 44,000 customers from losing power |url=https://www.publicpower.org/periodical/article/chattanoogas-smart-grid-prevented-around-44000-customers-losing-power |website=American Public Power Association |publisher=APPA |access-date=6 October 2021}}

= 2020 Easter tornado outbreak =

On April 12, 2020, the Easter tornado outbreak that took place in the Chattanooga area disrupted the electric and fiber optic grids. More than 106,000 EPB customers lost power initially, with 44,000 regaining power within hours from Chattanooga's smart grid automatic processing. EPB leveraged mutual aid agreements to bring more than 1,500 utility workers from eight states to restore services for the remaining affected customers. In addition to the utility crews, EPB office employees also assisted by volunteering to distribute food and protective gear and coordinate the staging of reconstruction materials.{{cite web |title=Now, the recovery: Chattanooga area helps neighbors after deadly Easter Sunday tornadoes |url=https://newschannel9.com/news/local/severe-weather-causes-major-local-damage-late-sunday-night |website=newschannel9.com |date=13 April 2020 |publisher=News Channel 9 |access-date=3 December 2021}}

= COVID-19 response =

When COVID-19 began in 2020, EPB provided community support through in-kind services and financial support, suspending disconnections and waiving late fees to ensure their customers could maintain connectivity, in addition to installing more than 130 Wi-Fi hotspots in publicly accessible areas and housing developments.{{cite web |title=EPB Quick Connect |url=https://www.techgoeshomecha.org/epb.html |website=Tech Goes Home Chattanooga |publisher=TGH Chattanooga |access-date=6 October 2021}} In July 2020, EPB joined Hamilton County Schools in launching HCS Ed Connect to provide home-based internet to all K-12 students and their families at no charge.{{cite web |last1=Brand |first1=Monique |title=EPB to provide internet for Hamilton County Schools students at no charge for low-income families |url=https://www.timesfreepress.com/news/local/story/2020/jul/29/epb-provide-internet-hamiltcounty-schools-stu/528574/ |website=Chattanooga Times Free Press |date=29 July 2020 |access-date=6 October 2021}} Although HCS EdConnect ensured that students could continue their studies remotely during the COVID-19 pandemic was the initial impetus for the program, it originally was designed to remain available to eligible families indefinitely so that it could serve as a lasting solution for bridging the digital divide for students in Hamilton County.{{cite web |title=Welcome to HCS EdConnect |url=https://www.edconnect.org/ |website=HCS EdConnect |access-date=6 October 2021}}

EPB engaged TVA in matching donations to United Way of Greater Chattanooga's Restore Hope Fund to support individuals and families experiencing financial strain due to COVID-19, resulting in a total contribution of more than $785,000.{{cite web |title=United Way Of Greater Chattanooga's Restore Hope Fund Has Helped 1,132 Households |url=https://www.chattanoogan.com/2021/1/29/422373/United-Way-Of-Greater-Chattanoogas.aspx |website=Chattanoogan |date=29 January 2021 |access-date=7 October 2021}}

In November 2020, EPB donated 5,000 face coverings to help local students and teachers stay safe amidst the COVID-19 pandemic. The donation of the face coverings benefitted five schools located in Hamilton County and was initiated by an Economic Recovery Group commissioned by Tennessee state Governor, Bill Lee.{{cite web |title=EPB Donates 5,000 Face Masks To Chattanooga Students And Families |url=https://www.chattanoogan.com/2020/11/11/418222/EPB-Donates-5000-Face-Masks-To.aspx |website=thechattanoogan.com |date=11 November 2020 |publisher=The Chattanoogan |access-date=3 December 2021}}

= Awards and recognition =

In January 2016, Chattanooga's EPB-operated smart grid became the first major power distribution system to earn Performance Excellence in Electricity Renewal (PEER) certification. This achievement followed a year-long assessment of Chattanooga's smart grid that analyzed system performance and reliability, quality of service, a customer contribution, energy efficiency, and environmental sustainability.{{cite web |last1=Flessner |first1=Dave |title=Setting a new standard: EPB smart grid wins national environmental recognition |url=https://www.timesfreepress.com/news/business/aroundregion/story/2016/jan/12/watch-live-special-epb-announcement-about-chattanoogas-smart-grid/344242/ |website=TimesFreePress |date=13 January 2016 |publisher=Chattanooga Times Free Press |access-date=10 December 2021}}
In July 2018, the Tennessee Department of Environment and Conservation and Governor Bill Haslam recognized EPB as a Pursuit of Excellence Winner for its leadership in environmental stewardship by reducing carbon emissions by 3,340 metric tons and recycling more than 4,600 tons of materials.{{cite web |title=Pursuit of Excellence Press Release |url=https://www.tn.gov/content/dam/tn/environment/sustainable-practices/business-team/gesa/2018/opsp_gesa_lifetime-achievement-and-pursuit-of-excellence-press-release-2018.pdf |website=TN.GOV |publisher=State of Tennessee |access-date=10 December 2021}}