GoodRx

{{Infobox company

| name = GoodRx Holdings, Inc.

| logo = GoodRx logo horizontal.svg

| logo_size =

| type = Public

| traded_as = {{ubl|class=nowrap|{{NASDAQ|GDRX}} (Class A)}}

| founded = {{Start date and age|2011}}

| founders = Trevor Bezdek
Doug Hirsch
Scott Marlette{{cite web|last1=CNBC.com Staff|title=CNBC 2019 Disruptor 50|date=May 15, 2019 |url=https://www.cnbc.com/2019/05/14/goodrx-2019-disruptor-50.html|publisher=CNBC|access-date=May 15, 2019}}

| hq_location_city = Santa Monica, California

| hq_location_country = United States

| num_locations = 2

| num_locations_year = 2019

| key_people = {{Unbulleted list|Trevor Bezdek (co-CEO)|Doug Hirsch (co-CEO)}}

| products =

| motto =

| services = {{Unbulleted list|Prescription drug price comparison website|Drug discount programs|Telemedicine|Telemedical service price comparison website}}

| num_employees = 777{{cite web|url=https://www.sec.gov/ix?doc=/Archives/edgar/data/1809519/000095017022002348/gdrx-20211231.htm|title=GoodRx 2021 10-K|publisher=sec.gov |accessdate =3 May 2022}}

| num_employees_year = 2021

| area_served = United States

| website = {{URL|goodrx.com}}

| revenue = {{Increase}} $745.4 million (2021)

}}

GoodRx Holdings, Inc., is an American healthcare company that operates a telemedicine platform and free-to-use website and mobile app that track prescription drug prices in the United States and provide drug coupons for discounts on medications. GoodRx checks drug prices at more than seventy-five thousand pharmacies in the United States.{{Cite web |url=https://www.carecloud.com/continuum/money-drugs-and-the-medical-practice-can-physicians-benefit-from-helping-patients-reduce-prescription-costs/ |title=Money, drugs, and the medical practice: Can physicians benefit from helping patients reduce prescription costs? – Continuum|website=Carecloud|date=March 2018 |language=en-US|access-date=March 20, 2018}} The platform allows individuals to consult with a doctor online and obtain a prescription for certain types of medications at a cost of US$20, regardless of insurance status. Medical testing services, which vary in price, are also offered through the platform.

In 2017, the website received about fourteen million visitors a month.{{cite news |last1=Thomas|first1=Katie|title=New Online Tools Offer Path to Lower Drug Prices |url=https://www.nytimes.com/2016/02/10/business/taming-drug-prices-by-pulling-back-the-curtain-online.html|work=New York Times|date=February 9, 2016 |access-date=May 18, 2017}} As of February 25, 2020, "millions of people" had downloaded the GoodRx app.

History

GoodRx was founded in Santa Monica, California, in 2011. In 2017, the company announced partnerships with major pharmaceutical companies to negotiate lower prescription drug costs.{{cite web|last1=Morgan|first1=David|title=Inside Rx aims to lower high prescription drug costs |url=http://www.cbsnews.com/news/inside-rx-prescription-drug-costs/|work=CBS News|date=May 8, 2017 |access-date=May 18, 2017}} In September 2019, GoodRx acquired the telemedicine company HeyDoctor and rebranded the telemedicine platform as GoodRx Care.{{cite web |author1=Heather Landi |title=Tech GoodRx acquires telemedicine company HeyDoctor to add virtual healthcare services |url=https://www.fiercehealthcare.com/tech/goodrx-acquires-telemedicine-company-hey-doctor-to-add-virtual-healthcare-services |website=FierceHealthcare |access-date=December 25, 2019 |date=September 27, 2019}} In 2021, GoodRx acquired the health video company HealthiNation.{{cite web | url=https://www.fiercehealthcare.com/tech/goodrx-to-acquire-health-video-company-healthination-for-75m-cash | title=GoodRx to acquire health video company HealthiNation forever and $75M in cash | date=April 20, 2021 }}

In October 2022, GoodRx launched Provider Mode which allows healthcare providers to use the app to compare costs of drugs for patients based on different payment methods and drug alternatives.{{Cite web |title=GoodRx adds patient insurance information to drug cost platform for providers |url=https://www.healthcaredive.com/news/goodrx-benefits-check-provider-mode/692187/ |access-date=2024-04-12 |website=Healthcare Dive |language=en-US}}

GoodRx began its partnership with CVS Caremark in July 2023 to automatically apply coupons to insured CVS customers purchasing generic prescriptions at certain locations.{{Cite web |title=GoodRx adds patient insurance information to drug cost platform for providers |url=https://www.healthcaredive.com/news/goodrx-benefits-check-provider-mode/692187/ |access-date=2024-04-15 |website=Healthcare Dive |language=en-US}}

In April 2024, GoodRx added Publix into their network, allowing GoodRx Gold members to use their cards at Publix Pharmacies. {{Cite web |last=Cohen |first=Howard |date=April 8, 2024 |title=Publix just rolled out a new way to cut prescription costs. It involves a new card |url=https://www.miamiherald.com/news/health-care/article287427160.html#storylink=cpy |access-date=April 9, 2024 |website=Miami Herald}}

Key people

The Santa Monica-based startup was founded in September 2011 by Trevor Bezdek and former Facebook executives Doug Hirsch and Scott Marlette.{{cite web|last1=Mcusic|first1=Teresa|title=Where to turn online to save money on prescription drugs |url=http://www.star-telegram.com/news/business/biz-columns-blogs/teresa-mcusic/article150221567.html|work=Star Telegram|access-date=May 18, 2017|archive-url= https://web.archive.org/web/20170517152826/http://www.star-telegram.com/news/business/biz-columns-blogs/teresa-mcusic/article150221567.html|archive-date=May 17, 2017}}{{cite web |last1=Dickinson|first1=Boonsri|title=These Ex-Facebook Guys Want To Help You Find Cheaper Drugs |url=http://www.businessinsider.com/these-ex-facebook-guys-want-to-help-you-find-cheaper-drugs-2012-2|work=Business Insider|access-date=May 18, 2017}}{{cite web |last1=Empson|first1=Rip|title=GoodRx Grabs $1M+ From SV Angel, Founders Fund & More To Help You Find Cheap Prescription Drugs|date=February 19, 2012 |url=https://techcrunch.com/2012/02/18/goodrx-grabs-1m-from-sv-angel-founders-fund-more-to-help-you-find-cheap-prescription-drugs/|publisher=TechCrunch|access-date=May 18, 2017}}{{cite web|last1=Lazarus|first1=David|title=Making it easy to comparison shop for prescription drugs |url=https://www.latimes.com/business/la-xpm-2012-feb-24-la-fi-lazarus-20120224-story.html|work=Los Angeles Times |date=February 24, 2012 |access-date=May 18, 2017}} Marlette was one of the first 20 employees at Facebook and built Facebook's photo application. In 2005, Hirsch was the Vice President of Product at Facebook, working closely with Mark Zuckerberg.

Controversy

On February 25, 2020, Consumer Reports published an article stating that GoodRx shared user data—specifically, pseudonymized advertising ID numbers that companies use to track the behavior of web users across websites, the names of the drugs that users browsed, and the pharmacies where user sought to fill prescriptions—with Google, Facebook, and around twenty other internet-based companies.{{cite web |url=https://www.consumerreports.org/health-privacy/goodrx-shares-users-health-data-with-google-facebook-others/|title=GoodRx Saves Money on Meds — It Also Shares Data With Google, Facebook, and Others |author=Thomas Germain |publisher=Consumer Reports |date=March 6, 2020|access-date=April 22, 2020}} A few days later, GoodRx released a statement claiming it had made changes to prevent user search data on medical conditions and pharmaceuticals from being shared with Facebook.{{cite web |url=https://www.goodrx.com/blog/goodrx-data-privacy/| title=GoodRx and Data Privacy |publisher=GoodRx|date=February 28, 2020|access-date=April 22, 2020}}{{cite news |title=Mobi Doctor |url=https://www.mobidoctor.eu/ |access-date=19 September 2023}}

In March 2020, GoodRx stopped sending data about user prescriptions to Facebook.{{cite web |last1=Germain |first1=Thomas |title=GoodRx Stops Sending Prescription Data to Facebook |url=https://www.consumerreports.org/health-privacy/goodrx-stops-sending-prescription-data-to-facebook-a6520868989/ |website=Consumer Reports |date=March 6, 2020 |access-date=17 September 2022}}

On February 1, 2023, the Federal Trade Commission fined GoodRx US$1.5 million for violations of the [https://www.ftc.gov/legal-library/browse/rules/health-breach-notification-rule|Health Breach Notification Rule] and the Federal Trade Commission Act for allegedly failing to obtain specific, informed, and unambiguous consent from users before disclosing health-related information{{cite news |last1=Calascibetta |first1=Thomas M. |title=Examining the FTC's GoodRx Case and the Growing Risks of Improper Data Collection and Processing |url=https://www.natlawreview.com/article/examining-ftc-s-goodrx-case-and-growing-risks-improper-data-collection-and |access-date=7 April 2023 |work=The National Law Review |publisher=Chuhak & Tecson P.C. |date=21 March 2023}} to Facebook and Google. {{cite web |url=https://chicago.suntimes.com/business/2023/2/1/23581536/goodrx-fined-shared-user-info-targeted-advertising-ftc-discount-prescriptions-privacy|title=Discount prescription company GoodRx fined $1.5 million for sharing sensitive user info |author=Dudek, Mitch |website=Chicago Sun-Times |date=February 1, 2023 |access-date=February 1, 2023}}{{Cite web |last=Weatherbed |first=Jess |date=2023-02-02 |title=FTC fines GoodRx for sharing user health data with Google and Facebook |url=https://www.theverge.com/2023/2/2/23582805/ftc-goodrx-complaint-fine-hipaa-health-data-privacy-google-facebook |access-date=2023-02-03 |website=The Verge |language=en-US}}