Gosuslugi
{{Short description|Russian e-government portal}}
{{Infobox website
| name = Portal of public services of the Russian Federation
| logo = Gosuslugi.png
| language = Russian
| founded = December 15, 2009
| owner = Ministry of Digital Development, Communications and Mass Media, Rostelecom
| author = NVision Group (Энвижн Груп)
| url = {{official URL}}
}}
The Federal State Information System "Unified Portal of State and Municipal Services (Functions)" ({{langx|ru|Федеральная государственная информационная система «Единый портал государственных и муниципальных услуг (функций)»}}), commonly referred to as Gosuslugi ({{Langx|ru|Госуслуги}}) is a digital platform operated by the Russian government. The platform was established in 2011 with the aim of providing individuals and legal entities with online access to information about state and municipal services in the Russian Federation, as well as providing electronic forms for these services.
Gosuslugi allows users to access information about state functions for control and supervision, services provided by state and municipal institutions, and services offered by organizations involved in the provision of state and municipal services. All services offered on the portal are linked to specific regions of Russia, with the availability of services and their conditions for provision being determined by the location where the service is requested.{{Cite web |date=2012-04-06 |title=Справочная информация - Портал государственных услуг Российской Федерации |url=http://www.gosuslugi.ru/pgu/content/120/290/309 |access-date=2023-04-11 |archive-url=https://web.archive.org/web/20120406195328/http://www.gosuslugi.ru/pgu/content/120/290/309 |archive-date=2012-04-06 }}
As of December 30, 2020, the platform had registered 126 million users in Russia.{{Cite web |date=2021-12-07 |title=Портал государственных услуг Российской Федерации |trans-title="Portal of public services of the Russian Federation" |url=https://www.gosuslugi.ru/help/news/2020_12_30_results_of_the_year%7C%D1%81%D0%B0%D0%B9%D1%82 |access-date=2023-04-11 |website=gosuslugi.ru|archive-url=https://web.archive.org/web/20211207085347/https://www.gosuslugi.ru/help/news/2020_12_30_results_of_the_year%7C%D1%81%D0%B0%D0%B9%D1%82 |archive-date=2021-12-07 }}
History
The predecessor of the Internet portal Gosuslugi.ru was the site ogic.ru, developed by the Federal State Unitary Enterprise 'Scientific and Research Institute Voskhod'. After the change of leadership of the Ministry of Communications, it was decided to develop a new portal.
In August 2009, the Government of the Russian Federation appointed Rostelecom as the sole executor of the activities of the 'Electronic Russia' program in terms of designing and creating an e-government infrastructure; among these activities was also included the provision of public services in electronic form.{{Cite web |date=2017-11-14 |title=РАСПОРЯЖЕНИЕ Правительства РФ от 26.08.2009 N 1231-р (вместе с "ПЕРЕЧНЕМ МЕРОПРИЯТИЙ ФЕДЕРАЛЬНОЙ ЦЕЛЕВОЙ ПРОГРАММЫ "ЭЛЕКТРОННАЯ РОССИЯ (2002 - 2010 ГОДЫ)", ЕДИНСТВЕННЫМ ИСПОЛНИТЕЛЕМ КОТОРЫХ ОПРЕДЕЛЕНО ОТКРЫТОЕ АКЦИОНЕРНОЕ ОБЩЕСТВО МЕЖДУГОРОДНОЙ И МЕЖДУНАРОДНОЙ ЭЛЕКТРИЧЕСКОЙ СВЯЗИ "РОСТЕЛЕКОМ") |trans-title="Order of the Government of the Russian Federation of 08.26.2009 N 1231 -r (together with "List of events of the Federal Target program "Electronic Russia (2002-2010)", the only executor of which defines the open joint - town and international electric communication "Rostelecom")." |url=https://government.consultant.ru/page.aspx?1024678 |access-date=2023-04-11 |archive-url=https://web.archive.org/web/20171114100350/https://government.consultant.ru/page.aspx?1024678 |archive-date=2017-11-14 }} On October 17, 2009, the Government approved a plan for the transition to the provision of public services and the performance of public functions in electronic form by federal executive authorities. Regional and municipal services were subject to transfer into electronic form on the basis of agreements concluded with the executive authorities of the regions of Russia and local governments.{{Cite web |date=2012-05-29 |title=CNews: «Ростелеком» подписал соглашения о партнерстве по созданию «электронного правительства» с 73 субъектами РФ |trans-title="CNews: Rostelecom has signed partnership agreements to create "electronic government" with 73 constituent entities of the Russian Federation" |url=http://telecom.cnews.ru/news/line/index.shtml?2011/03/18/432497 |access-date=2023-04-11 |website=telecom.cnews.ru|archive-url=https://web.archive.org/web/20120529235959/http://telecom.cnews.ru/news/line/index.shtml?2011/03/18/432497 |archive-date=2012-05-29 }}{{Cite web |date=2012-02-24 |title=CNews: Электронное правительство: каких поставщиков выбирают регионы? |trans-title="CNews: E-government: which suppliers do the regions choose?" |url=http://www.cnews.ru/news/top/index.shtml?2011/11/09/463874 |access-date=2023-04-11 |website=cnews.ru|archive-url=https://web.archive.org/web/20120224011054/http://www.cnews.ru/news/top/index.shtml?2011/11/09/463874 |archive-date=2012-02-24 }}
The customer of the project to create the Gosuslugi.ru portal was Rostelecom, the direct executor of the project was Group NVision.{{Cite web |date=2015-01-22 |title=CNews: «Энвижн Груп» завершила разработку основных информационных систем для «электронного правительства» |url=http://www.cnews.ru/news/line/index.shtml?2011/05/11/439582 |access-date=2023-04-11 |website=cnews.ru|archive-url=https://web.archive.org/web/20150122121859/http://www.cnews.ru/news/line/index.shtml?2011/05/11/439582 |archive-date=2015-01-22 }}{{Cite web |date=2012-05-14 |title=NVisionGroup: Системный интегратор. Автоматизация государственных услуг |url=http://www.nvisiongroup.ru/solutions-and-services/Avtomatizacija_gosudarstvennyx_uslug/ |access-date=2023-04-11 |website=nvisiongroup.ru|archive-url=https://web.archive.org/web/20120514114047/http://www.nvisiongroup.ru/solutions-and-services/Avtomatizacija_gosudarstvennyx_uslug/ |archive-date=2012-05-14 }} On November 25, 2009, the Internet portal of public services was launched in test mode.{{Cite web |date=2015-01-22 |title=Интернет-портал госуслуг заработал в тестовом режиме {{!}} РИА Новости |trans-title="Internet portal of public services launched in test mode {{!}} RIA Novosti" |url=http://ria.ru/science/20091125/195486043.html |access-date=2023-04-11 |website=ria.ru|archive-url=https://web.archive.org/web/20150122122008/http://ria.ru/science/20091125/195486043.html |archive-date=2015-01-22 }} The official opening of the portal took place on December 15, 2009 (at the same time, the launch of the site was accompanied by significant difficulties).{{Cite web |date=2012-01-12 |title=Lenta.ru: Интернет: Грабли 2.0 |url=http://lenta.ru/articles/2009/12/17/gos/ |access-date=2023-04-11 |website=lenta.ru|archive-url=https://web.archive.org/web/20120112161256/http://lenta.ru/articles/2009/12/17/gos/ |archive-date=2012-01-12 }}{{Cite web |date=2009-12-19 |title="Госуслуги" в тестовом режиме - Компьютерра-Онлайн |trans-title="Gosuslugi" in test mode - Computerra-Online" |url=http://www.computerra.ru/vision/488323/ |access-date=2023-04-11 |website=computerra.ru|archive-url=https://web.archive.org/web/20091219125832/http://www.computerra.ru/vision/488323/ |archive-date=2009-12-19 }} The portal posted information about 110 federal level services and more than 200 regional and municipal ones.{{Cite web |date=2015-01-22 |title=Минкомсвязи и "Ростелеком" запустили "госуслуги" {{!}} comnews |url=http://www.comnews.ru/node/20579 |access-date=2023-04-11 |website=comnews.ru|archive-url=https://web.archive.org/web/20150122130947/http://www.comnews.ru/node/20579 |archive-date=2015-01-22 }}
Amid the Russian invasion of Ukraine on February 26, 2022, the digital platform was targeted by a series of hacker attacks. Over 50 distributed-denial-of-service (DDoS) attacks, with a capacity of more than 1 TB, were recorded on the platform. As a result, the Ministry of Digital Development issued a warning to users that there could be potential interruptions in the portal's functioning.{{Cite web |date=2022-03-07 |title=Портал «Госуслуги» подвергся мощным кибератакам - Газета.Ru {{!}} Новости |trans-title="Gosuslugi portal was subjected to powerful cyber attacks - Gazeta.Ru {{!}} News" |url=https://www.gazeta.ru/tech/news/2022/02/27/17351821.shtml |access-date=2023-04-11 |website=gazeta.ru|archive-url=https://web.archive.org/web/20220307070230/https://www.gazeta.ru/tech/news/2022/02/27/17351821.shtml |archive-date=2022-03-07 }}
From March 1, 2023, the Ministry of Digital Development has improved security and introduced two-factor authentication on the portal. Now the user must use one of three methods of identity verification: by SMS, by one-time code (TOTP) and by biometrics. From June 1, 2023, the new authorization system became mandatory for all users.[https://www.vbr.ru/banki/novosti/2023/02/13/gosyslygi-voiti-po-parolu-nelzya/ «Госуслуги» запретят вход по паролю]. ["Government services" will prohibit login using a password]. www.vbr.ru
In April 2023, the Russian State Duma has passed legislation to change the nature of conscription summons and how they are served. Previously a summons had to be physically served on the person being called up. Now a summons is deemed to be served once it appears on the government services portal on Gosuslugi. Failure to obey such a summons could mean potential "bans on driving, registering a company, working as a self-employed individual, obtaining credit or loans, selling apartments, buying property or securing social benefits."{{cite news|url=https://www.washingtonpost.com/world/2023/04/11/russia-conscription-military-mobilization-war/ |title=Russia moves to tighten conscription law, pressing more men to fight |newspaper= Washington Post |author=Robyn Dixon|date=11 April 2023 }}