IHG Hotels & Resorts

The origins of the business may be traced to 1777 when William Bass established the Bass Brewery in Burton-upon-Trent.{{cite web |url=https://www.ihgplc.com/about-us/our-history |title=Our History |website=Intercontinental Hotels Group. ihgplc.com |access-date=27 January 2018}} The company later changed its name to Bass Charrington. Its first entry into the lodging sector came with acquisition of tied public houses. In 1969, it launched the Crest Hotels chain.{{cite web|url=https://www.adbrands.net/files/uk/bass-six-continents-uk-p.htm|title=Bass / Six Continents|publisher=Ad Brands|access-date=5 August 2018|archive-date=5 August 2018|archive-url=https://web.archive.org/web/20180805235536/https://www.adbrands.net/files/uk/bass-six-continents-uk-p.htm|url-status=dead}}

In 1988, after the British government limited the number of pubs that brewers could directly own, Bass further invested in the expansion of its hotel business with the purchase of Holiday Inn International from shareholders. Bass sold off the bulk of Crest Hotels in 1990, and the few remaining properties were absorbed into the Holiday Inn chain.{{cite news|title=Bass hotels sold to Forte group|work=Burton Mail|date=16 May 1990|url=https://www.newspapers.com/clip/119274400/bass-hotels-sold-to-forte-group/|via=Newspapers.com}}{{cite news|title=Forte beds Crest|work=Derby Evening Telegraph|date=16 May 1990|url=https://www.newspapers.com/clip/119274334/forte-beds-crest/|via=Newspapers.com}} Bass expanded its hotel business again in 1998, acquiring the luxury Inter-Continental hotel chain, which had been founded by Juan Trippe, from the Saison Group.{{Cite web |title=Bass Acquires Inter-Continental Hotels / Feb 1998 |url=https://www.hotel-online.com/News/PressReleases1998/Bass_InterContinental_Feb1998.html |access-date=2023-01-27 |website=www.hotel-online.com |archive-date=26 January 2023 |archive-url=https://web.archive.org/web/20230126231102/https://www.hotel-online.com/News/PressReleases1998/Bass_InterContinental_Feb1998.html |url-status=dead }} The hotel division was then renamed from Holiday Hospitality to Bass Hotels & Resorts, to reflect its expansion beyond the Holiday Inn brand.{{cite news|title=A new name for Holiday Hospitality|work=The Atlanta Constitution|author=Matt Kempner|date=5 May 1998|url=https://www.newspapers.com/clip/119275070/a-new-name-for-holiday-hospitality/|via=Newspapers.com}}

Bass changed its name to Six Continents in 2001, after having sold its brewing assets and the Bass name, and Bass Hotels & Resorts became Six Continents Hotels.{{cite news|title=Bass Hotels & Resorts becomes Six Continents Hotels|work=HNR Hotel News|date=30 July 2001|url=https://www.hotelnewsresource.com/article2313.html|access-date=19 February 2023}}

File:InterContinental Hotels Group logo 2017.svg

Six Continents announced in October 2002 that it would split itself in two, with one company holding its pubs and restaurants, and the other holding its hotel and soft drink businesses.{{cite news|title=Six Continents to split into two|work=The Guardian|location=London|date=1 October 2002|author=Julia Finch|url=https://www.theguardian.com/business/2002/oct/02/4|access-date=18 February 2023}} The split was completed on 15 April 2003, establishing InterContinental Hotels Group (named after the de-hyphenated InterContinental brand) as an independent company, alongside the pub company, Mitchells & Butlers.{{cite news|title=Six Continents split loses glitz|work=The Guardian|location=London|date=15 April 2003|author=Richard Wray|url=https://www.theguardian.com/business/2003/apr/16/8|access-date=18 February 2023}} IHG's hotel portfolio at the time comprised 3,325 properties, primarily under the Holiday Inn, Crowne Plaza, and InterContinental brands.{{cite report|title=Form 20-F: Annual Report|publisher=InterContinental Hotels Group|date=18 February 2003|page=30|url=https://www.sec.gov/Archives/edgar/data/858446/000102123103000235/b690316-20f.htm#p30|via=EDGAR}} Of those, 190 were owned or leased by the company, with the remainder under management or franchise agreements.{{cite report|title=Form 20-F: Annual Report|publisher=InterContinental Hotels Group|date=18 February 2003|page=29|url=https://www.sec.gov/Archives/edgar/data/858446/000102123103000235/b690316-20f#p29.htm|via=EDGAR}}

After the separation from Six Continents, IHG began an asset disposal program, selling off hotels to move towards an "asset-light" model focused on franchising and management.{{cite report|title=Annual Report and Financial Statements 2003|publisher=InterContinental Hotels Group|page=4|url=https://find-and-update.company-information.service.gov.uk/company/04551528/filing-history/MTQ2NzA1NTYyYWRpcXprY3g/document?format=pdf&download=0|access-date=18 February 2023|via=Companies House}} From 2003 to 2015, the company sold around 200 hotels for a total of almost $8 billion,{{cite web|title=The hotel asset light model|publisher=Edison Group|date=30 May 2019|url=https://www.edisongroup.com/insight/the-hotel-asset-light-model/|access-date=18 February 2023}}{{cite web|title=InterContinental Hotels Group - $1.5bn special dividend|publisher=Hargreaves Lansdown|date=23 February 2016|url=https://www.hl.co.uk/shares/share-research/201602/intercontinental-hotels-group-$1.5bn-special-dividend|access-date=18 February 2023}} leaving only 7 owned or leased properties in the portfolio.{{cite report|title=Form 20-F: Annual Report|publisher=InterContinental Hotels Group|date=3 March 2016|page=34|url=https://www.sec.gov/Archives/edgar/data/858446/000119312516490850/d76057d20f.htm#p34|via=EDGAR}}

In 2004, IHG acquired the Candlewood Suites brand, a midscale extended stay hotel brand with 108 franchised properties in the United States, for $15 million.{{cite news|title=Candlewood Hotel Co. sold|work=The Wichita Eagle|date=29 October 2003|author=Dan Voorhis|url=https://www.newspapers.com/clip/119008153/candlewood-hotel-co-sold/|via=Newspapers.com}} ([https://www.newspapers.com/clip/119008328/candlewood-hotel-co-sold-part-2/ Part 2 of article]){{cite report|title=Annual Report|publisher=InterContinental Hotels Group|date=4 June 2004|url=https://find-and-update.company-information.service.gov.uk/company/04551528/filing-history/MTQ2NzA1NTYyYWRpcXprY3g/document?format=pdf&download=0|page=4|via=Companies House}} IHG divested its soft drink holdings in 2005, selling its 48 percent stake in Britvic for £371 million through an initial public offering.{{cite news|title=Corbett joins Britvic for £800m flotation|work=The Independent|location=London|date=14 November 2005|url=https://www.newspapers.com/clip/119004073/corbett-joins-britvic-for-800m/|via=Newspapers.com}}{{cite report|title=Form 6-K: Report of Foreign Private Issuer|publisher=InterContinental Hotels Group|date=23 December 2005|url=https://www.sec.gov/Archives/edgar/data/858446/000119163805002696/ihg200512236kbatch.htm|via=EDGAR}}

In 2015, IHG acquired Kimpton Hotels, a boutique hotel brand with 62 managed properties, for $430 million.{{cite news|title=IHG agrees $430 million acquisition of boutique Kimpton Hotels|work=Reuters|date=16 December 2014|url=https://www.reuters.com/article/us-kimton-m-a-intercontinental/ihg-agrees-430-million-acquisition-of-boutique-kimpton-hotels-idUSKBN0JU0KU20141216|access-date=19 February 2023}}{{cite press release|title=Completion of Acquisition|publisher=InterContinental Hotels Group|date=16 January 2015|url=https://www.ihgplc.com/en/news-and-media/news-releases/2015/completion-of-acquisition|access-date=19 February 2023}} In February 2021, IHG announced an annual loss of $153 million caused by restrictions related to the COVID-19 pandemic. However, the company expected that the Holiday Inn Express brand would help in the recovery process.{{Cite web|date=2021-02-23|title=Holiday-Inn owner IHG posts annual loss on COVID-19 slowdown|url=https://arab.news/vr9dc|access-date=2021-02-23|website=Arab News|language=en}}

In 2024, IHG signed an expansive cooperation and franchise agreement with German hotel operator Novum Hospitality, rebranding and partially refurbishing all of their current properties (namely the niu, Yggotel, Novum Hotels, Select Hotels and acora living the city) into IHG brands Holiday Inn, Holiday Inn Express, Candlewood Suites and Garner in the upcoming years. This will increase IHG's portfolio in Germany by over 100 hotels.{{cite news|url=https://www.businesstraveller.com/business-travel/2024/04/16/ihg-signs-agreement-to-double-presence-in-germany/ |title=IHG signs agreement to double presence in Germany|date=16 April 2024|newspaper=Business Traveller|access-date=20 April 2024}}

In 2024, the group reported revenues of $2.3 billion with a $1.1 billion operating profit. Across the same year, it opened 371 new hotels.

The company's worldwide headquarters and European offices are located in Windsor, Berkshire, England.{{Cite web|url=https://www.ihgplc.com:443/en/contact-us/regional-headquarters|title=Regional headquarters|website=InterContinental Hotels Group PLC}}{{cite web|url=http://www.ihgplc.com/files/pdf/contactus/map_emea.pdf |title=Denham Location Map |archive-url=https://web.archive.org/web/20140809004807/http://www.ihgplc.com/files/pdf/contactus/map_emea.pdf |publisher=InterContinental Hotels Group |archive-date=9 August 2014 |access-date=2014-12-15 |quote="IHG, Broadwater Park North Orbital Road, Denham, Buckinghamshire UB9 5HR" |url-status=dead}} IHG maintains regional offices in Atlanta, Singapore and Shanghai.

1. Richard North (2003–2005){{Cite web |title=InterContinental Hotels Group PLC announces that Richard North will be stepping down as Chief Executive |url=https://www.hospitalitynet.org/news/4020639.html}}
2. Andy Cosslett (2005–2011){{Cite web |title=Andrew Cosslett to step down as Chief Executive; to be succeeded by Richard Solomons, Chief Financial Officer and Head of Commercial Development |url=https://www.ihgplc.com/en/news-and-media/news-releases/2011/andrew-cosslett-to-step-down-as-chief-executive-to-be-succeeded-by-richard-solomons-chief-financial |website=IHG Press Release}}
3. Richard Solomons (2011–2017)
4. Keith Barr (2017–2023){{cite news|url=https://www.standard.co.uk/business/ihg-boss-keith-barr-quit-return-us-listings-intercontinental-hotels-group-holiday-inn-kimpton-b1079056.html |title=

IHG hotels boss who criticised London's declining listing appeal set to check out and return to US|newspaper=Evening Standard|date=5 May 2023|access-date=2 November 2023}}

1. Elie W. Maalouf (since July 2023)

File:Holiday Inn and Suites - Davenport, Iowa.jpg]]

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As of February 2025, the group has more than 6,600 hotels across more than 100 countries under 19 brands marketed across five segments:{{cite web|url=https://www.ihg.com/content/us/en/about/brands|title=IHG: Our Brands Homepage|publisher=InterContinental Hotels Group|access-date=3 September 2024}}{{cite web|title=Our Brands|publisher=InterContinental Hotels Group|url=https://www.ihgplc.com/en/our-brands|access-date=3 September 2024}}

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The Group is reported to have more than 2,200 hotels in development.

IHG Hotels & Resorts has a loyalty program. IHG One Rewards average a value of 0.68 ¢ per point.{{cite web |title=Point and Mile Values |url=https://awardwallet.com/point-mile-values/IHG |website=AwardWallet |access-date=8 August 2024}}

In July 2012, the Office of Fair Trading alleged that IHG had broken competition law by preventing online travel agents from discounting the price of room-only hotel accommodations. In February 2014, IHG agreed to end the practice of price fixing.{{cite web |last=George |first=Sara |date=31 January 2014 |title=Investigation into the hotel online booking sector |url=http://www.oft.gov.uk/OFTwork/competition-act-and-cartels/ca98/closure/online-booking/ |url-status=dead |archive-url=http://webarchive.nationalarchives.gov.uk/20140402153926/http://www.oft.gov.uk/OFTwork/competition-act-and-cartels/ca98/closure/online-booking/ |archive-date=2 April 2014 |access-date=18 November 2017 |website=webarchive.NationalArchives.gov.uk}}

In May 2012, the UK Advertising Standards Authority (ASA) warned IHG that it must include VAT in its advertised prices. In August 2012, a report by Which? magazine showed that IHG was continuing to violate VAT rules.{{cite web |date=5 February 2016 |title=Hotels chains 'breaching VAT rules' |url=https://www.telegraph.co.uk/travel/advice/Hotels-chains-breaching-VAT-rules/ |url-access=subscription |url-status=live |archive-url=https://ghostarchive.org/archive/20220112/https://www.telegraph.co.uk/travel/advice/Hotels-chains-breaching-VAT-rules/ |archive-date=12 January 2022 |access-date=18 November 2017 |website=The Telegraph}}{{cbignore}}

In November 2017, London mayor Sadiq Khan accused IHG of failing to fulfil a commitment to pay a living wage.{{cite news |last=Inman |first=Phillip |date=10 November 2017 |title=Sadi{{wbr}} Khan: Holiday Inn owner has broken vow to pay living wage |url=https://www.theguardian.com/business/2017/nov/10/sadiq-khan-holiday-inn-living-wage-intercontinental-hotels |access-date=18 November 2017 |work=The Guardian}}

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Category:Hospitality companies of the United Kingdom

Category:Multinational companies headquartered in England