Infosys

Infosys was founded by seven engineers in Pune, with an initial capital of $250.{{cite web |url=http://www.rediff.com/business/slide-show/slide-show-1-tech-major-events-in-the-history-of-infosys/20130602.htm#1 |title=Major events in the history of Infosys |publisher=Rediff.com Business |access-date=17 August 2024 |archive-url=https://web.archive.org/web/20171007171414/http://www.rediff.com/business/slide-show/slide-show-1-tech-major-events-in-the-history-of-infosys/20130602.htm#1 |archive-date=7 October 2017 |url-status=live }} It was registered as Infosys Consultants Private Limited on 2 July 1981.{{cite web |url=http://www.moneycontrol.com/company-facts/infosys/history/IT#IT |title=Company History of Infosys |publisher=Moneycontrol.com |access-date=7 October 2017 |archive-url=https://web.archive.org/web/20171007171610/http://www.moneycontrol.com/company-facts/infosys/history/IT#IT |archive-date=7 October 2017 |url-status=live |last1=Com |first1=Moneycontrol }} In 1983, it relocated to Bangalore.

The company changed its name to Infosys Technologies Private Limited in April 1992 and became Infosys Technologies Limited when it became a public limited company in June 1992.{{Cite web |date=2023-10-12 |title=Not Just Narayana Murthy, Here's The Untold Story Of Infosys' Six Other Co-Founders |url=https://www.indiatimes.com/worth/news/untold-story-of-infosys-co-founders-617481.html |access-date=17 August 2024 |website=IndiaTimes }}

In February 1993, Infosys launched its initial public offering (IPO) with an offer price of {{INR}}95 per share, compared to a book value of {{INR}}20 per share. The IPO was initially undersubscribed but was "bailed out" by US investment bank Morgan Stanley, which acquired a 13% equity stake at the offer price.{{cite web |title=Infosys Technologies Bio |publisher=in.com |url=http://www.in.com/infosys-technologies/biography-1818.html |access-date=7 July 2013 |archive-url=https://web.archive.org/web/20130722234644/http://www.in.com/infosys-technologies/biography-1818.html |archive-date=22 July 2013 |url-status=dead}} When trading began in June 1993, the share price opened at {{INR}}145 per share.{{cite web |title=Equity Shares Information |publisher=Infosys |url=http://www.infosys.com/investors/investor-services/Pages/FAQs.aspx |access-date=17 August 2024 |archive-url=https://web.archive.org/web/20130622152112/http://www.infosys.com/investors/investor-services/Pages/FAQs.aspx |archive-date=22 June 2013 |url-status=dead }}

Infosys shares were listed on the Nasdaq stock exchange in 1999 as American depositary receipts (ADRs), making it the first Indian company to be listed on Nasdaq.{{Citation needed|date=August 2022}} The share price rose to {{INR}}8,100 by 1999, making it the most expensive share on the market at the time. Infosys was then among the top 20 companies by market capitalization on the Nasdaq. The ADR listing was later transferred from Nasdaq to NYSE Euronext to provide European investors with better access to the company's shares.{{cite web|title=Infosys to shift listing of ADS to NYSE Euronext from Nasdaq|publisher=Infosys|url=http://economictimes.indiatimes.com/tech/ites/infosys-to-shift-listing-of-ads-to-nyse-euronext-from-nasdaq/articleshow/17430643.cms|date=30 November 2012|access-date=17 August 2024|archive-url=https://web.archive.org/web/20171007000000/http://201710071s.indiatimes.com/tech/ites/infosys-to-shift-listing-of-ads-to-nyse-euronext-from-nasdaq/articleshow/17430643.cms|archive-date=7 October 2017|url-status=live}}

In 2002, Infosys created a business process management division called Progeon, with Citigroup taking a minority stake in the venture for $20 million.{{cite news |title=Infy creates Progeon, gets $20m from Citigroup |url=https://www.ciol.com/infy-creates-progeon-usd20m-citigroup/ |access-date=17 April 2025 |work=CIOL |language=en |date=16 April 2002}} In 2004, Infosys established a whole-owned consulting subsidiary called Infosys Consulting, based in Fremont, California.{{cite news |last1=Menon |first1=Ravi |title=Infosys Consulting eyes US buy |url=https://www.business-standard.com/article/technology/infosys-consulting-eyes-us-buy-109112000057_1.html |access-date=17 April 2025 |work=Business Standard |date=20 November 2009}} In 2006, Infosys bought out Citigroup's entire 23% stake in Progeon for $115 million.{{cite news |title=Infosys buys Citi out of Progeon for $115mn |url=https://www.business-standard.com/article/technology/infosys-buys-citi-out-of-progeon-for-115mn-106042101029_1.html |access-date=17 April 2025 |work=Business Standard |date=20 April 2006}}

In July 2010, then-British Prime Minister David Cameron visited Infosys headquarters in Bangalore and addressed the company's employees.{{cite web|title=British Prime Minister David Cameron's speech at Infosys in India|url=https://www.gov.uk/government/news/british-prime-minister-david-camerons-speech-at-infosys-in-india|access-date=17 August 2024|website=Gov.uk}} In June 2011, the company was renamed Infosys Limited.{{cite web |url=http://www.infosys.com/about/Pages/history.aspx |title=About Infosys |publisher=Infosys |access-date=17 August 2024 |archive-url=https://web.archive.org/web/20130927071331/http://www.infosys.com/about/Pages/history.aspx |archive-date=27 September 2013 |url-status=live }}

File:Bangalore Infosys .JPG]]

In 2012, Infosys announced the opening of a new office in Milwaukee, Wisconsin, to serve Harley-Davidson.{{cite news |url=https://www.economist.com/news/special-report/21569576-developed-countries-are-beginning-take-back-service-industry-jobs-too-next-big |title=Services: The next big thing |newspaper=The Economist |date=19 January 2013 |access-date=17 August 2024 |archive-url=https://web.archive.org/web/20130627100022/http://www.economist.com/news/special-report/21569576-developed-countries-are-beginning-take-back-service-industry-jobs-too-next-big |archive-date=27 June 2013 |url-status=live }}{{cite web |publisher=Infosys.com |title=Infosys to expand its U.S. operations with a new Delivery Center in Wisconsin |url=http://www.infosys.com/newsroom/press-releases/Documents/2012/delivery-center-wisconsin.pdf |access-date=17 August 2024 |archive-url=https://web.archive.org/web/20131101071446/http://www.infosys.com/newsroom/press-releases/Documents/2012/delivery-center-wisconsin.pdf |archive-date=1 November 2013 |url-status=live }} In 2011, Infosys hired 1,200 U.S. employees, and by 2012, it had expanded its workforce by an additional 2,000 employees.

In July 2014, Infosys launched a product subsidiary named EdgeVerve Systems, focusing on enterprise software products for business operations, customer service, procurement, and commerce network domains.{{cite news|title=Edgeverve is born|url=http://wap.business-standard.com/article/companies/infy-s-edgeverve-moves-out-of-parent-s-shadow-114111700414_1.html|access-date=17 August 2024|newspaper=Business Standard|date=17 November 2014|archive-url=https://web.archive.org/web/20151222130629/http://wap.business-standard.com/article/companies/infy-s-edgeverve-moves-out-of-parent-s-shadow-114111700414_1.html|archive-date=22 December 2015|url-status=live}} In August 2015, Infosys transferred assets of Finacle to EdgeVerve Systems.{{cite news|title=Finacle joins Edgeverve|url=http://www.business-standard.com/article/companies/we-want-to-be-india-s-top-employer-for-products-michael-reh-115090500596_1.html|access-date=17 August 2024|newspaper=Business Standard|date=5 September 2015|archive-url=https://web.archive.org/web/20151222104502/http://www.business-standard.com/article/companies/we-want-to-be-india-s-top-employer-for-products-michael-reh-115090500596_1.html|archive-date=22 December 2015|url-status=live}}

Infosys surpassed US$10 million in annual revenue in FY 1995, US$100 million in FY 1999, US$1 billion in FY 2004, and US$10 billion in FY 2017. In FY 2023, its revenue stood at US$18 billion.{{Cite web |title=Annual Reports From 1993 Onwards - Investors |url=https://www.infosys.com/investors/reports-filings/annual-report/annual-reports.html |access-date=17 August 2024 |website=Infosys}}

Infosys announced the launch of Aster in June 2024, an AI-powered platform designed to improve marketing efficiency through the use of artificial intelligence.{{Cite web |title=Infosys launches Aster for AI-powered marketing for business growth |url=https://www.business-standard.com/markets/capital-market-news/infosys-launches-aster-for-ai-amplified-marketing-capabilities-124061800905_1.html |access-date=17 August 2024 |website=Business Standard}}

==Services and products==

Infosys offers software development, maintenance, and independent validation services across industries such as finance, insurance, manufacturing, among others.{{cite news|title=Infosys realigns organisation structure|url=http://www.financialexpress.com/article/companies/infosys-realings-organisation-structure/39490/|work=The Financial Express|date=16 February 2015|access-date=4 March 2015|archive-url=https://web.archive.org/web/20150219080055/http://www.financialexpress.com/article/companies/infosys-realings-organisation-structure/39490/|archive-date=19 February 2015|url-status=dead}} Through its subsidiary Infosys Consulting, it provides consulting services in digital experience, cloud,{{cite web|title=Infosys Cobalt: Cloud-Based Enterprise Transformation Services |url=https://www.infosys.com/services/cloud-cobalt.html|access-date=17 August 2024|website=www.infosys.com}} data analytics, artificial intelligence, engineering,{{cite web|url=https://www.infosys.com/services/engineering-services.html|title=Enhance Business Value With Digital Engineering Services {{!}} Infosys|website=www.infosys.com|access-date=17 August 2024}} and sustainability.{{cite web |url=https://www.infosys.com/services/consulting.html/|title=Management Consulting Services|website=www.infosys.com|access-date=17 September 2024}} Its subsidiary Infosys BPM provides outsourcing services for business processes such as finance, procurement, customer service, and HR.{{cite web |url=https://www.bloomberg.com/profile/company/INFY:US|title=Infosys Ltd - Company Profile and News - Bloomberg Markets|website=www.bloomberg.com|access-date=17 September 2024}}

Infosys offers digital products and platforms for digital transformation, including Finacle, Panaya, Infosys Equinox, Infosys Meridian, EdgeVerve and Infosys Cortex.{{cite web |url=https://www.gartner.com/reviews/market/sap-application-services-worldwide/vendor/infosys/|title=Infosys Reviews, Ratings & Features 2024 - Gartner Peer Insights|website=www.gartner.com|access-date=17 September 2024}}{{cite web |url=https://finance.yahoo.com/quote/INFY/profile/|title=Infosys Limited (INFY) Company Profile & Facts - Yahoo Finance|website=www.yahoo.com|access-date=17 September 2024}} Finacle is a banking solution that supports financial institutions in improving their customer service capabilities. Panaya is a platform that assists organizations in accelerating application delivery and innovation. Infosys Equinox is a digital commerce platform designed for facilitating user-friendly and personalized shopping experiences. Infosys Meridian is a workplace platform for increased productivity in remote and hybrid work environments.{{cite web |url=https://www.infosys.com/products-and-platforms.html/|title=Infosys - Innovation-Led Business Growth for Global Enterprises - Products & Platforms|website=www.infosys.com|access-date=17 September 2024}}

{{See also|Infosys BPM#Acquisitions}}

File: Infosys Mcity, Building number 5.jpg campus]]

In India, Infosys shares are listed on the BSE, where it is a part of the BSE SENSEX, and on the NSE, where it is included in the NIFTY 50 index.{{cite web |title=Stock Share Price {{!}} Get Quote {{!}} BSE |url=https://www.bseindia.com/stock-share-price/infosys-ltd/infy/500209/ |website=www.bseindia.com |access-date=17 August 2024}} Infosys also trades its shares through American depositary receipts (ADRs) on the New York Stock Exchange.{{cite news |last1=Selina |first1=Hossain |title=Infosys Q4 results: Profit rises 6% to Rs 4,321 crore; firm suspends guidance |url=https://economictimes.indiatimes.com/markets/stocks/earnings/infosys-q4-results-profit-rises-6-to-rs-4321-crore-firm-suspends-guidance/articleshow/75251808.cms |access-date=9 May 2020 |work=The Economic Times |date=20 April 2020}}

Over the years, the shareholding of Infosys's promoters has steadily decreased. This trend began in June 1993, when Infosys first listed its shares. The promoter holdings further declined when Infosys became the first Indian-registered company to list Employee Stock Options Schemes and ADRs on NASDAQ on 11 March 1999.{{Cite news |last=Ramesh |title=Bangalore-based software firm Infosys becomes first Indian company to list on Nasdaq |newspaper=India Today |date=29 March 1999 |access-date=9 March 2018 |url=https://www.indiatoday.in/magazine/guest-column/story/19990329-bangalore-based-software-firm-infosys-becomes-first-indian-company-to-list-on-nasdaq-780532-1999-03-29 |archive-url=https://web.archive.org/web/20180310010640/https://www.indiatoday.in/magazine/guest-column/story/19990329-bangalore-based-software-firm-infosys-becomes-first-indian-company-to-list-on-nasdaq-780532-1999-03-29 |archive-date=10 March 2018 |url-status=live }}

File:Thiruvananthapuram Infosys Building.JPG campus]]

File:India Technology.jpg campus]]

As of 31 March 2024, Infosys operates 94 sales and marketing offices and 139 development centers globally. The company's operations are spread across key regions, including India, the United States, Canada, China, Australia, Japan, the Middle East, and Europe.{{citation |url=https://www.infosys.com/about.html |title=About Us |publisher=Infosys.com |access-date=17 August 2024}}

In the fiscal year 2023-2024, Infosys generated approximately 61% of its revenue from North America, 25% from Europe, 3% from India, and 11% from other regions, including the Middle East, Australia, and Japan.{{citation |url=https://www.infosys.com/investors/reports-filings/annual-report/annual/documents/infosys-annual-report-2023.pdf |title=Infosys Annual Report 2023-24 |publisher=Infosys.com |access-date=16 August 2024}}

Infosys faced scrutiny over its continued operations in Moscow following Russia's invasion of Ukraine in February 2022. The company clarified that it had no active business with Russian firms.{{cite web|url=https://www.bbc.com/news/uk-politics-61017993 |title=Rishi Sunak faces questions over wife Akshata Murty's non-dom tax status |publisher=BBC News |date=2022-03-25 |accessdate=2022-04-07}}{{Cite web |date=2022-06-26 |title=Infosys has team of less than 100 in Russia, transitioning them outside: CEO Parekh |url=https://www.businesstoday.in/latest/corporate/story/infosys-has-team-of-less-than-100-in-russia-transitioning-them-outside-ceo-parekh-339217-2022-06-26 |access-date=2022-12-13 |website=Business Today }} By November 2022, only administrative staff remained, handling the transfer of contracts to other contractors.{{Cite web |date=2022-11-04 |title=Infosys still operating from Russia eight months after saying it was pulling out |url=https://www.theguardian.com/world/2022/nov/04/infosys-still-operating-russia-rishi-sunak-akshata-murty |access-date=2022-12-13 |website=The Guardian }}

As of 31 March 2024, Infosys employed a total of 343,234 people, commonly referred to as "Infoscions," with 40.1% of them being women.{{cite web|last=Ltd.|first=Infosys|date=April 2024|title=Infosys Annual Report FY23-24|url=https://www.infosys.com/investors/reports-filings/annual-report/annual/documents/infosys-ar-24.pdf|access-date=2024-08-17|website=Infosys|publisher=infosys.com}} Of this workforce, 302,850 are software professionals, while the remaining 40,384 are engaged in support and sales roles. In 2023, 85% of Infosys' employees were located in India.

File:Mysore India Infosys.JPG campus]]

As the world's largest corporate university, the Infosys Global Education Centre, located on a 337-acre{{cite web |url=http://www.infosys.com/sustainability/green-innovation/Pages/mysore-campus.aspx |title=Infosys campus reflects commitment to a greener world |publisher=Infosys |access-date=9 September 2013 |url-status=dead |archive-url=https://web.archive.org/web/20130927071333/http://www.infosys.com/sustainability/green-innovation/Pages/mysore-campus.aspx |archive-date=27 September 2013}} campus, features 400 instructors and over 200 classrooms,{{cite news |url=http://www.mathrubhumi.com/english/story.php?id=124351 |title=Infosys has trained 100,000 graduates at Mysore campus |newspaper=Mathrubhumi |date=1 June 2012 |access-date=9 September 2013 |url-status=dead |archive-url=https://web.archive.org/web/20130928180432/http://www.mathrubhumi.com/english/story.php?id=124351 |archive-date=28 September 2013}} adhering to international benchmarks. Established in 2002, it had trained approximately 125,000 engineering graduates by June 2015. The centre can accommodate and train up to 14,000 employees at any given time across various technologies.{{cite web |url=http://www.mysoresamachar.com/info_trg_cent.htm |title=Infosys builds world's biggest training centre in Mysore |publisher=Mysore Samachar |date=9 September 2013 |access-date=2024-08-17 |archive-url=https://web.archive.org/web/20130922195511/http://www.mysoresamachar.com/info_trg_cent.htm |archive-date=22 September 2013 |url-status=usurped }}

The Infosys Leadership Institute (ILI), located in Mysore, features 196 rooms and trains approximately 4,000 trainees annually.{{cite news |url=http://articles.economictimes.indiatimes.com/2004-06-18/news/27400436_1_training-centre-mysore-employee-care-centre |title=Infy plans biggest training centre |newspaper=The Economic Times |date=18 June 2004 |access-date=2024-08-17 |archive-url=https://web.archive.org/web/20131110165403/http://articles.economictimes.indiatimes.com/2004-06-18/news/27400436_1_training-centre-mysore-employee-care-centre |archive-date=10 November 2013 |url-status=dead }} Its primary objective is to cultivate and develop senior leaders within Infosys, preparing them for both current and future executive roles.

Additionally, the Infosys Training Centre in Mysore offers a range of extracurricular facilities, including tennis courts, badminton and basketball courts, a swimming pool, a gym, and a bowling alley. The campus also features an international-standard cricket ground, approved by the BCCI.

From its establishment in 1981 until 2014, Infosys' CEOs were its founders, with N. R. Narayana Murthy leading the company for the initial 21 years. Dr. Vishal Sikka was the first external CEO, serving for approximately three years.{{cite web|url=http://gadgets.ndtv.com/others/news/infosys-names-vishal-sikka-as-first-external-ceo-540106?pfrom=home-rightnow|title=Infosys Names Vishal Sikka First External CEO; Chairman Murthy to Step Down|work=NDTV Gadgets|date=12 June 2014 |access-date=2024-08-17|archive-url=https://web.archive.org/web/20150703035326/http://gadgets.ndtv.com/others/news/infosys-names-vishal-sikka-as-first-external-ceo-540106?pfrom=home-rightnow|archive-date=3 July 2015|url-status=live}}{{cite web |url=http://www.infosys.com/newsroom/press-releases/Pages/ceo-announcement.aspx |title=Infosys to appoint Dr. Vishal Sikka as Chief Executive Officer & Managing Director |publisher=Infosys Limited |access-date=2024-08-17 |archive-url=https://web.archive.org/web/20150703043913/http://www.infosys.com/newsroom/press-releases/Pages/ceo-announcement.aspx |archive-date=3 July 2015 |url-status=live }}{{cite news|title=Infosys to pay its CEO Vishal Sikka Rs. 30 Crores annually|url=http://news.biharprabha.com/2014/07/infosys-to-pay-its-ceo-vishal-sikka-rs-30-crores-annually/|agency=Indo-Asian News Service|publisher=news.biharprabha.com|access-date=2024-08-17|archive-url=https://web.archive.org/web/20140707050759/http://news.biharprabha.com/2014/07/infosys-to-pay-its-ceo-vishal-sikka-rs-30-crores-annually/|archive-date=7 July 2014|url-status=live}} Sikka resigned in August 2017. Following his departure, UB Pravin Rao was appointed as Interim CEO and Managing Director of the company.{{cite news|title=vishal-sikka-resigns-as-md-ceo-of-infosys|newspaper=The Economic Times |url=http://economictimes.indiatimes.com/markets/stocks/news/vishal-sikka-resigns-as-md-ceo-of-infosys/articleshow/60113175.cms|access-date=2024-08-17|archive-url=https://web.archive.org/web/20170820054852/http://economictimes.indiatimes.com/markets/stocks/news/vishal-sikka-resigns-as-md-ceo-of-infosys/articleshow/60113175.cms|archive-date=20 August 2017|url-status=live|last1=Mandavia |first1=Megha }} Infosys appointed Salil Parekh as Chief Executive Officer (CEO) and Managing Director (MD), effective from 2 January 2018.{{Cite web |url=http://www.upcomingipocalendar.com/ten-things-to-know-about-salil-s-parekh-the-new-infosys-ceo-and-md/ |title=Ten Things to Know About Salil S Parekh, the new Infosys CEO and MD | Upcoming IPO Calendar |access-date=3 December 2017 |archive-date=4 December 2017 |archive-url=https://web.archive.org/web/20171204041633/http://www.upcomingipocalendar.com/ten-things-to-know-about-salil-s-parekh-the-new-infosys-ceo-and-md/ |url-status=dead }}{{Cite news|url=https://timesofindia.indiatimes.com/business/india-business/infosys-appoints-capgeminis-salil-parekh-as-md-ceo/articleshow/61893756.cms|title=Infosys appoints Capgemini's Salil Parekh as MD & CEO|work=The Times of India|access-date=2024-08-17|archive-url=https://web.archive.org/web/20171203055511/https://timesofindia.indiatimes.com/business/india-business/infosys-appoints-capgeminis-salil-parekh-as-md-ceo/articleshow/61893756.cms|archive-date=3 December 2017|url-status=live}}

;List of CEOs

In December 2019, Infosys reached an $800,000 settlement with the State of California in a visa and tax fraud case. Between 2006 and 2017, nearly 500 Infosys employees were found to be working in the state on Infosys-sponsored B-1 visas instead of the required H-1B visas, enabling the company to avoid paying California payroll taxes, including unemployment insurance, disability insurance, and employment training taxes.{{cite web|date=19 December 2019|first=Shilpa|last=Phadnis|title=Infosys Pays California $800,000 to Settle Visa Case|url=https://timesofindia.indiatimes.com/business/india-business/infosys-pays-california-8-lakh-to-settle-visa-case/articleshow/72878135.cms|access-date=23 October 2020|website=The Times of India}}{{cite web|date=18 December 2019|title=Infosys to Pay $800,000 to Settle Worker Misclassification, Tax Fraud Charges|url=https://timesofindia.indiatimes.com/business/india-business/infosys-to-pay-800000-to-settle-worker-misclassification-tax-fraud-charges/articleshow/72862110.cms|access-date=23 October 2020|website=The Times of India}}{{cite web|date=17 December 2019|title=Attorney General Becerra Announces $800,000 Settlement Against Infosys for Misclassification of Foreign Workers and Tax Fraud|url=https://oag.ca.gov/news/press-releases/attorney-general-becerra-announces-800000-settlement-against-infosys|access-date=23 October 2020|website=State of California – Department of Justice – Office of the Attorney General}}{{Cite news|date=18 December 2019|title=Infosys to Settle Visa Violation Case in California for $800,000|work=The Hindu|url=https://www.thehindu.com/news/international/infosys-to-settle-visa-violation-case-in-california-for-800000/article30335612.ece|access-date=23 October 2020|issn=0971-751X}}

In 2011, Infosys was accused of visa fraud for using B-1 (visitor) visas for work that required H-1B (work) visas. The allegations originated from an internal complaint by an American employee of Infosys, who subsequently filed a lawsuit against the company, claiming harassment and marginalization after raising the issue. Although the lawsuit was dismissed,{{cite news|url=https://www.nytimes.com/2012/08/21/us/alabama-judge-dismisses-infosys-whistle-blower-suit.html|title=Judge Dismisses Infosys Suit|work=The New York Times|date=20 August 2012|access-date=29 October 2012|first=Julia|last=Preston|archive-url=https://web.archive.org/web/20121021012506/http://www.nytimes.com/2012/08/21/us/alabama-judge-dismisses-infosys-whistle-blower-suit.html|archive-date=21 October 2012|url-status=live}} along with another similar case,[https://www.wsj.com/articles/SB10000872396390443537404577578653130863044 "Former Employee Sues Infosys"] {{Webarchive|url=https://web.archive.org/web/20170709234620/https://www.wsj.com/articles/SB10000872396390443537404577578653130863044|date=9 July 2017}}, 9 August 2012, The Wall Street Journal[http://www.deccanherald.com/content/271636/infosys-slashed-80-my-portfolio.html {{"'}}Infosys Slashed 80% of My Portfolio{{'"}}] {{Webarchive|url=https://web.archive.org/web/20121109081132/http://www.deccanherald.com/content/271636/infosys-slashed-80-my-portfolio.html|date=9 November 2012}}, Shayan Ghosh, 14 August 2012, Deccan Herald[http://www.indianexpress.com/news/infosys-says-settles-whistleblower-satya-dev-tripuraneni-visa-fraud-lawsuit/1045403 "Infosys Says Settles Whistleblower..."], 14 December 2012, The Indian Express these allegations were brought to the attention of U.S. authorities, leading to investigations by the U.S. Department of Homeland Security and a federal grand jury.{{cite web|last=Thibodeau|first=Patrick|title=Whistleblower to Continue Helping U.S. Infosys Probe|url=http://www.computerworld.com/s/article/9230419/Whistleblower_to_continue_helping_U.S._Infosys_probe|work=Computerworld|date=21 August 2012|access-date=27 September 2012|archive-url=https://web.archive.org/web/20121102154924/http://www.computerworld.com/s/article/9230419/Whistleblower_to_continue_helping_U.S._Infosys_probe|archive-date=2 November 2012|url-status=live}}

In October 2013, Infosys agreed to settle the civil suit with U.S. authorities by paying $34 million. While the company did not admit guilt, it stated that it settled to avoid the complications of "prolonged litigation".{{cite news|url=https://www.gadgetsnow.com/tech-news/software-services/Infosys-to-pay-34m-fine-within-10-days-settlement-not-to-affect-future-visas/articleshow/24952527.cms|title=Infosys to Pay $34m Fine Within 10 Days; Settlement Not to Affect Future Visas|date=31 October 2013|access-date=2 November 2013|archive-url=https://web.archive.org/web/20131103021546/http://articles.timesofindia.indiatimes.com/2013-10-31/software-services/43558764_1_b-1-visas-bangalore-based-infosys-infosys-statement|archive-date=3 November 2013|newspaper=The Times of India|url-status=live}} Infosys asserted that, "As reflected in the settlement, Infosys denies and disputes any claims of systemic visa fraud, misuse of visas for competitive advantage, or immigration abuse. Those claims are untrue and are assertions that remain unproven."{{cite news|url=http://articles.timesofindia.indiatimes.com/2013-10-30/software-services/43526427_1_infosys-visa-programmes-immigration-abuse|title=Infosys Settles Visa Fraud Investigation, Pays $34m|date=30 October 2013|access-date=2 November 2013|archive-url=https://web.archive.org/web/20131102080442/http://articles.timesofindia.indiatimes.com/2013-10-30/software-services/43526427_1_infosys-visa-programmes-immigration-abuse|archive-date=2 November 2013|newspaper=The Times of India|url-status=dead}}

In 2013, technical issues emerged after Infosys took over the MCA21 portal from Tata Consultancy Services.{{cite news|title=MCA Portal Cripples After Switching Vendor from TCS to Infosys on January 17|url=https://economictimes.indiatimes.com/tech/internet/mca-portal-cripples-after-switching-vendor-from-tcs-to-infosys-on-january-17/articleshow/18248032.cms|access-date=10 July 2024|work=The Economic Times}}{{Cite web|date=2021-06-22|title=Infosys Earlier Drew Flak for MCA21, GSTN Portal 'Issues'|url=https://indianexpress.com/article/business/companies/infosys-earlier-drew-flak-for-mca21-gstn-portal-issues-7369755/|access-date=2022-10-30|website=The Indian Express}} Similar problems arose in 2016 after a system migration and version update.{{cite news|title=MCA21 Woes: Corporate Affairs Ministry Might Deduct Payments to Infosys|url=https://www.thehindu.com/business/mca21-woes-corporate-affairs-ministry-might-deduct-payments-to-infosys/article8523912.ece|access-date=10 July 2024|work=The Hindu|date=26 April 2016|language=en-IN}}{{cite news|title=Why the MCA21 Portal Is a Pain to Use|url=https://www.livemint.com/Companies/RaT3ci2PpOjCKazJSdnakN/Why-the-MCA21-portal-is-a-pain-to-use.html|access-date=10 July 2024|work=Mint}}

In 2020, the finance ministry identified glitches in the GSTN portal, leading to a summons for Infosys executives.{{cite news|title=FinMin Flags 17 'Areas of Dissatisfaction' with Infosys-Designed GSTN|url=https://www.business-standard.com/article/pti-stories/finmin-flags-17-areas-of-dissatisfaction-with-infosys-designed-gstn-120031100903_1.html|access-date=10 July 2024|work=Business Standard}}{{cite news|title=GST Glitches: Top Infosys Executives Get Summons from Finance Ministry|url=https://timesofindia.indiatimes.com/business/india-business/gst-glitches-top-infosys-executives-get-summons-from-finance-ministry/articleshow/73787360.cms|access-date=10 July 2024|work=The Times of India|date=31 January 2020}} In 2022, chartered accountants and tax professionals raised concerns over technical issues with the GSTN portal.{{Cite web|date=2022-10-21|title=Slow GST Portal: September Returns Filing Due Date May Be Extended|url=https://www.zeebiz.com/india/news-slow-gst-portal-september-returns-filing-due-date-may-be-extended-204217|access-date=2022-10-30|website=Zee Business}}{{Cite web|title=GST at 5: Accountants Still Confront Major Issues in Filing Returns|url=https://www.moneycontrol.com/news/business/banks/gst-at-5-accountants-still-confront-major-issues-in-filing-returns-8742191.html|access-date=2022-10-30|website=Moneycontrol|date=27 June 2022}}

In 2021, the newly launched Income Tax portal, developed by Infosys, encountered multiple glitches. Despite a summons for Infosys CEO Salil Parekh, the issues remained unresolved for months, forcing an extension of the tax filing deadline.{{cite news|title=Finance Ministry Summons Infosys CEO Again on Tax Portal Glitches|url=https://www.thehindubusinessline.com/news/finmin-summons-infosys-md-ceo-salil-parekh-to-explain-non-resolution-of-i-t-portal-glitches/article36042487.ece|access-date=10 July 2024|work=The Hindu Businessline}}{{cite news|title=CBDT Extends Due Date for Filing of IT Returns for AY 2021-22 Till December 31|url=https://www.hindustantimes.com/business/cbdt-extends-due-date-for-filing-of-it-returns-for-ay-2021-22-till-december-31-101631196079624.html|access-date=10 July 2024|work=Hindustan Times|date=9 September 2021|language=en}} In 2022, users continued to report malfunctions and issues on the first anniversary of the portal's launch.{{Cite news|title=Income Tax Portal Develops Snag on First Anniversary, Govt Asks Infosys to Look into Issue|work=The Economic Times|url=https://economictimes.indiatimes.com/news/economy/policy/a-year-on-since-launch-i-t-portal-marred-with-another-glitch-infosys-directed-to-fix-issue/articleshow/92056970.cms|access-date=2022-10-30}}{{Cite web|date=2022-07-03|title=Taxpayers Facing Issues in Accessing Income Tax Dept Portal; Infosys Reacts|url=https://tech.hindustantimes.com/tech/news/taxpayers-facing-issues-in-accessing-income-tax-dept-portal-infosys-reacts-71656826720808.html|access-date=2022-10-30|website=HT Tech}}{{Cite web|date=2022-06-08|title=Infosys' I-T Portal Continues to Experience Glitch Issues Since Its Launch in June 2021|url=https://www.news18.com/news/tech/taxing-experience-how-infosys-designed-i-t-portal-has-been-mired-in-glitches-since-launch-in-june-2021-5334193.html|access-date=2022-10-30|website=News18}}

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