Metra

{{See also|History of passenger rail in Chicago}}

Since the 19th century, Chicago has been a major hub in the North American rail network.{{cite encyclopedia | title = Railroads | encyclopedia = Encyclopedia of Chicago | publisher = Chicago Historical Society | url = http://www.encyclopedia.chicagohistory.org/pages/1039.html | date = January 23, 2009 | access-date = May 12, 2011 | archive-date = November 12, 2020 | archive-url = https://web.archive.org/web/20201112015906/http://www.encyclopedia.chicagohistory.org/pages/1039.html | url-status = live }} It has more trackage radiating in more directions than any other city in North America. Railroads set up their headquarters in the city and Chicago became a center for building freight cars, passenger cars and diesel locomotives. Early commuter services were run by the Chicago, Burlington and Quincy, Chicago and North Western, and Milwaukee Road.

By the 1930s, Chicago had the world's largest public transportation system, but commuter rail services started to decline.{{cite web | title = Chicago Commuter Rail Collection | work = Special Collection Finding Aids | publisher = University of Illinois at Chicago | url = http://www.uic.edu/depts/lib/specialcoll/services/rjd/findingaids/CCRb.html | date = August 17, 2006 | access-date = May 12, 2011 | archive-date = May 30, 2010 | archive-url = https://web.archive.org/web/20100530055331/http://www.uic.edu/depts/lib/specialcoll/services/rjd/findingaids/CCRb.html | url-status = live }} By the mid-1970s, the commuter lines faced an uncertain future. The Burlington Northern, Milwaukee Road, Chicago and North Western and Illinois Central had been losing money for several years, and were using trainsets with passenger cars dating as far back as the 1920s.{{cite web | title = Metra History | first = Bill | last = Vandervoort | work = Metra Railfanning | url = http://web.me.com/willvdv/chirailfan/hismetra.html | date = October 12, 2010 | access-date = May 12, 2011 | archive-date = January 29, 2010 | archive-url = https://web.archive.org/web/20100129044616/http://web.me.com/willvdv/chirailfan/hismetra.html | url-status = dead }}

File:Elgin (289733876).jpg in Elgin, Illinois, in 1981]]

To provide stability to the commuter rail system, the Illinois General Assembly formed the Regional Transportation Authority in 1974.{{cite web |title=Metra History |work=About Metra |publisher=Metra |url=https://metrarail.com/about-metra/our-history |date=August 10, 2018 |access-date=August 10, 2018 |archive-date=March 8, 2019 |archive-url=https://web.archive.org/web/20190308002617/https://www.metrarail.com/about-metra/our-history |url-status=dead }} Its purpose was to fund and plan the Chicago region's public transportation. After initially using second-hand equipment, the RTA took delivery of the first new EMD F40PH locomotives in 1976. That F40PH fleet is still in service today. The companies that had long provided commuter rail in the Chicago area continued to operate their lines under contract to the RTA.

Less than a decade later the RTA was already suffering from ongoing financial problems. Additionally, two rail providers, the Rock Island Line and the Milwaukee Road, went bankrupt, forcing the RTA to create the Northeast Illinois Regional Commuter Railroad Corporation to operate their lines directly in 1982. In 1983 the Illinois Legislature reorganized the agency. That reorganization left the Regional Transportation Authority in charge of day-to-day operations of all bus, heavy rail and commuter rail services throughout the Chicago metropolitan area. It was also responsible for directing fare and service levels, setting up budgets, finding sources for capital investment and planning. A new Commuter Rail Division was created to handle commuter rail operations; along with CTA and Pace, it was one of RTA's three "service boards".

File:Metra 614.jpg]]

The board of the RTA Commuter Rail Division first met in 1984. In an effort to simplify the operation of commuter rail in the Chicago area, in July 1985 it adopted a unified brand for the entire system–Metra, or Metropolitan Rail.{{cite news | url=https://www.chicagotribune.com/1985/07/11/rail-board-to-assume-new-identity-metra/ | work=Chicago Tribune | title=Rail Board To Assume New Identity: Metra | date=July 11, 1985 | access-date=August 4, 2013 | archive-date=November 11, 2013 | archive-url=https://web.archive.org/web/20131111190827/http://articles.chicagotribune.com/1985-07-11/news/8502140915_1_rail-board-metra-regional-transportation-authority | url-status=live }} The newly reorganized Metra service helped to bring a single identity to the many infrastructure components serviced by the Regional Transportation Authority's commuter rail system. However, the system is still legally known as the Commuter Rail Division of the RTA.

Today, Metra's operating arm, the Northeast Illinois Regional Commuter Railroad Corporation, operates seven Metra owned routes. Four other routes continue to be operated by Union Pacific (formerly Chicago & North Western) and BNSF (formerly Burlington Northern) under contract to Metra. Service throughout the network is provided under the Metra name (in keeping with Metra's goal of providing a single identity for all commuter rail in the region). Metra also owns all rolling stock, controls fares and staffing levels, and is responsible for most of the stations. However, the freight carriers who operate routes under contract use their own employees and control the right-of-way for those routes.

By the first quarter of 2024, the Union Pacific Railroad is expected to transfer operations of the three Union Pacific lines to Metra. Union Pacific will continue to own and maintain the right-of-way.{{Cite web |url=https://www.up.com/media/releases/metra-commuter-rail-nr-230330.htm?agfc=NewsRelease&agfm=LinkedIn&agfs=social |title=Union Pacific Transferring Commuter Rail Services to Metra |publisher=Union Pacific Railroad |access-date=April 1, 2023 |archive-date=April 1, 2023 |archive-url=https://web.archive.org/web/20230401154235/https://www.up.com/media/releases/metra-commuter-rail-nr-230330.htm?agfc=NewsRelease&agfm=LinkedIn&agfs=social |url-status=live }}

In the late 20th and early 21st centuries, Metra experienced record ridership and expanded its services. In 1996, Metra organized its first new line, the North Central Service, running from Union Station to Antioch. By 2006, it added new intermediate stops to that same route, extended the Union Pacific West Line from Geneva to Elburn and extended SouthWest Service from Orland Park to Manhattan. In 2012, it boasted 95.8% average on-time performance (measured only for a train's arrivals at its last station no more than six minutes late).{{cite web|url=http://metrarail.com/content/dam/metra/documents/ridership_reports/On_Time_Performance/OTPreport2012M12.pdf |title=Archived copy |access-date=October 6, 2013 |url-status=dead |archive-url=https://web.archive.org/web/20150204041810/http://metrarail.com/content/dam/metra/documents/ridership_reports/On_Time_Performance/OTPreport2012M12.pdf |archive-date=February 4, 2015 }} It also posted its fourth highest volume in its history despite decreases in employment opportunities in downtown Chicago.{{cite web|title=Metra Ridership Reports – Annual Ridership |work=Metra Annual Report |publisher=Metra |url=http://metrarail.com/metra/en/home/about_metra/planning_records_reports/ridership_reports/annual_ridership.html |date=March 10, 2012 |access-date=May 4, 2012 |url-status=dead |archive-url=https://web.archive.org/web/20120527172814/http://metrarail.com/metra/en/home/about_metra/planning_records_reports/ridership_reports/annual_ridership.html |archive-date=May 27, 2012 }}

Metra continued to seek expansion options and to improve passenger service. Over the past three decades, Metra has invested more than $5 billion into its infrastructure. That investment has been used to purchase new rolling stock, build new stations, renovate tracks, modernize signal systems and upgrade support facilities. In addition to core improvements on the Union Pacific Northwest and Union Pacific West Lines, planning advanced on two new Metra routes, SouthEast Service and the Suburban Transit Access Route ("STAR" Line).{{cite web|title=Metra Connects |publisher=Metra |url=http://metraconnects.metrarail.com/index.php |access-date=May 12, 2011 |url-status=dead |archive-url=https://web.archive.org/web/20110714080431/http://www.metraconnects.metrarail.com/index.php |archive-date=July 14, 2011 }} In 2023, Metra announced plans to extend the Milwaukee District West Line to Rockford, Illinois, with intermediate stops at Huntley and Belvidere, by 2027.{{cite news|url=https://chicago.suntimes.com/2023/7/6/23785853/metra-service-chicago-rockford-begin-2027-passenger-trains|title=Metra service between Chicago and Rockford to begin in 2027|author=Mitch Dudek|date=July 6, 2023|work=Chicago Sun-Times|access-date=July 6, 2023|archive-date=July 6, 2023|archive-url=https://web.archive.org/web/20230706170043/https://chicago.suntimes.com/2023/7/6/23785853/metra-service-chicago-rockford-begin-2027-passenger-trains|url-status=live}} In August 2024, Metra ran hourly shuttles on the North Central Service between O'Hare International Airport and Union Station during the Democratic National Convention, leading some to question whether more frequent service to O'Hare could be permanently obtained.{{Cite web |title=Metra to offer O'Hare shuttle trains during DNC {{!}} Metra |url=https://metra.com/newsroom/metra-offer-ohare-shuttle-trains-during-dnc |access-date=August 30, 2024 |website=metra.com}} Such an agreement would require contracts with the two freight railroads - Canadian National, which owns some of the NCS track, and CPKC, which dispatches trains on another portion of the route.{{Cite web |title=Can O'Hare service be improved? {{!}} Metra |url=https://metra.com/can-ohare-service-be-improved |access-date=August 30, 2024 |website=metra.com}} Additionally, improved service to O'Hare would likely require major infrastructure upgrades to track, sidings, crossovers, and flyovers, with the potential for dedicated rolling stock another consideration.

Metra also has been marred by allegations and investigations of corruption. In April 2002, board member Don Udstuen resigned from both Metra and his executive job with the Illinois State Medical Society, after admitting to taking bribes to steer Metra contracts to firms associated with former legislator Roger Stanley and pleading guilty to his part in Illinois's Operation Safe Road scandal.{{cite news |title = From GOP insider to federal witness |date = July 8, 2002 |author = Long, Jeff |author2 = Japsen, Bruce |url = https://www.chicagotribune.com/chi-0207080199jul08-story.html |newspaper = Chicago Tribune |location = Chicago |access-date = July 22, 2018 |archive-date = July 23, 2018 |archive-url = https://web.archive.org/web/20180723064149/http://www.chicagotribune.com/chi-0207080199jul08-story.html |url-status = live }}

In April 2010, Metra's executive director, Phil Pagano, faced investigation for taking an unauthorized $56,000 bonus and was later found to have improperly received $475,000 in vacation pay. The day that the agency's board was scheduled to discuss his fate, Pagano stepped in front of a moving Metra train in an apparent suicide.{{cite news |title = FBI file on Metra's Phil Pagano offers sad lessons |date = April 2, 2014|author = Hinz, Greg |url= http://www.chicagobusiness.com/article/20140402/BLOGS02/140409939/fbi-file-on-metras-phil-pagano-offers-sad-lessons |newspaper = Crain's Chicago Business|location = Chicago | access-date = July 22, 2018}} Around the time of Pagano's death, allegations also surfaced that a Metra employee demanded a $2,000 payoff from the studio that used Metra in the 2011 film Source Code. That employee was later relieved of his duties, and retired.{{cite news |title = Metra probe of alleged shakedown got lost in 'chaos' following agency pay scandal |date = April 14, 2011 |author = Wronski, Richard |author2 = Metz, Nina |url = https://www.chicagotribune.com/2011/04/14/metra-probe-of-alleged-shakedown-got-lost-in-chaos-following-agency-pay-scandal/ |newspaper = Chicago Tribune |location = Chicago |access-date = May 12, 2011 |archive-date = September 27, 2012 |archive-url = https://web.archive.org/web/20120927235451/http://articles.chicagotribune.com/2011-04-14/news/ct-met-metra-extortion-20110414_1_metra-probe-transit-agency-metra-official |url-status = live }}

In June 2013, Metra CEO Alex Clifford abruptly resigned his position with no public comment. It was later reported that his exit had been demanded by the Metra board, which negotiated a $871,000 severance package including a non-disclosure agreement.{{cite news | url=http://www.bizjournals.com/chicago/news/2013/08/21/rta-report-blasts-metra-over-clifford.html | title=RTA report blasts Metra board over Clifford severance | access-date=September 10, 2013 | archive-date=August 16, 2016 | archive-url=https://web.archive.org/web/20160816132345/http://www.bizjournals.com/chicago/news/2013/08/21/rta-report-blasts-metra-over-clifford.html | url-status=live }} Clifford's ouster was allegedly arranged because he rejected requests for patronage hiring and promotion, including a request to promote a longtime supporter of State Representative Michael Madigan.{{cite news | url=https://www.chicagotribune.com/2013/07/12/metra-ceo-memo-alleges-more-madigan-influences/ | work=Chicago Tribune | title=Metra CEO memo alleges more Madigan influences | date=July 12, 2013 | access-date=September 10, 2013 | archive-date=September 17, 2013 | archive-url=https://web.archive.org/web/20130917113518/http://articles.chicagotribune.com/2013-07-12/news/chi-former-metra-ceo-cites-madigan-influence-in-downfall-20130712_1_memo-metra-ceo-alex-clifford-inspector-general | url-status=live }} In the wake of this scandal, five board members resigned.{{cite web|url=http://abc7chicago.com/archive/9207882/|title=5th Metra board member, Stanley Rakestraw, resigns under pressure from Toni Preckwinkle|first=Eric|last=Horng|work=abc7chicago.com|access-date=July 20, 2016|archive-date=November 8, 2022|archive-url=https://web.archive.org/web/20221108032629/https://abc7chicago.com/archive/9207882/|url-status=live}} In August 2013, the remaining board members unanimously elected Don Orseno as interim CEO. (The six-member board was operating with reduced membership and thus lacked the authority to elect a permanent CEO. Orseno and Alex Wiggins shared duties as co-executive directors.) Orseno's long railroad career, beginning with work to set up trains and check doors for the Chicago, Rock Island and Pacific Railroad played favorably in the board's decision.{{cite news|url=http://www.suntimes.com/news/metro/22186467-418/metra-names-railroad-man-as-interim-ceo.html|title=Metra names 'railroad man' as interim CEO|last=Rossi|first=Rosalind|date=August 27, 2013|work=Chicago Sun-Times|access-date=August 28, 2013|archive-date=March 11, 2014|archive-url=https://web.archive.org/web/20140311180844/http://www.suntimes.com/news/metro/22186467-418/metra-names-railroad-man-as-interim-ceo.html|url-status=live}}{{cite news|url=https://www.chicagotribune.com/news/local/ct-met-metra-board-meeting-20130828,0,2334060.story|title=Veteran 'railroad guy' takes over at Metra|last=Wronski|first=Richard|author2=Stacy St. Clair|date=August 28, 2013|work=Chicago Tribune|access-date=August 28, 2013|archive-date=August 28, 2013|archive-url=https://web.archive.org/web/20130828102139/http://www.chicagotribune.com/news/local/ct-met-metra-board-meeting-20130828,0,2334060.story|url-status=live}}{{cite news|url=http://chicago.cbslocal.com/2013/08/27/metra-board-picks-railroad-man-as-interim-ceo/|title=Metra Board Picks 'Railroad Man' As Interim Director|date=August 27, 2013|work=CBS Chicago|access-date=August 28, 2013|archive-date=September 1, 2013|archive-url=https://web.archive.org/web/20130901133737/http://chicago.cbslocal.com/2013/08/27/metra-board-picks-railroad-man-as-interim-ceo/|url-status=live}} By October 2013, local officials had restored Metra's board to 11 members.{{cite news|url=https://www.chicagotribune.com/2013/10/21/new-board-members-take-seats-at-metra/|title=New board members take seats at Metra|date=October 21, 2013|work=Chicago Tribune|access-date=March 11, 2014|archive-date=December 19, 2013|archive-url=https://web.archive.org/web/20131219093235/http://articles.chicagotribune.com/2013-10-21/news/ct-met-metra-board-20131019_1_new-board-members-new-ventra-fare-card-cook-county-commissioners|url-status=live}} After reviewing four candidates, the re-constituted board formally appointed Orseno CEO of Metra in January 2014.{{cite news|url=https://www.chicagotribune.com/2014/01/31/former-train-engineer-orseno-named-metra-chief-executive/|title=Former train engineer Orseno named Metra chief executive|date=January 31, 2014|work=Chicago Tribune|access-date=March 11, 2014|archive-date=March 11, 2014|archive-url=https://web.archive.org/web/20140311180941/http://articles.chicagotribune.com/2014-01-31/news/chi-metra-ceo-20140131_1_alex-clifford-metra-chief-executive-acting-chairman-jack-partelow|url-status=live}}{{cite news|url=https://www.chicagotribune.com/2014/01/30/metras-board-faces-decision-on-new-executive-director/|title=Metra's board faces decision on new executive director|date=January 30, 2014|work=Chicago Tribune|access-date=March 11, 2014|archive-date=March 11, 2014|archive-url=https://web.archive.org/web/20140311180811/http://articles.chicagotribune.com/2014-01-30/news/ct-metra-executive-director-met-20140130_1_acting-chairman-jack-partelow-don-orseno-second-largest-commuter-rail-agency|url-status=live}}

In 2014, "a lengthy history of political patronage hiring at" Metra was reported, based on past files.{{cite news |title = Metra files reveal years of political patronage |date = April 16, 2014 |author = Associated Press |url = http://www.chicagobusiness.com/article/20140416/NEWS02/140419819/metra-files-reveal-years-of-political-patronage |newspaper = Crain's Chicago Business |location = Chicago |access-date = July 22, 2018 |archive-date = November 8, 2022 |archive-url = https://web.archive.org/web/20221108034147/https://www.chicagobusiness.com/article/20140416/NEWS02/140419819/metra-files-reveal-years-of-political-patronage |url-status = live }}

For a long time, Metra was not being funded enough to keep most equipment and rolling stock up to date. On average, the agency received approximately $700 million a year, but Metra claims to need about $2 billion a year, which only since 2020 has been accomplished. Because of this, Metra had to cut back on new rolling stock, instead resorting to their Rebuild Programs, in which they rebuild railcars and locomotives with newer state of the art utilities. Rebuilds cost only a fraction as much as buying new rolling stock, such as with their Amerail built cars. Rebuild programs can rebuild aging cars for approximately $650,000, whereas buying that same railcar new would be approximately $3 million.{{Citation |title=Metra Railcar Rehab | date=August 14, 2015 |url=https://www.youtube.com/watch?v=CrwjG0T2kgc |language=en |access-date=March 18, 2022 |archive-date=March 18, 2022 |archive-url=https://web.archive.org/web/20220318141345/https://www.youtube.com/watch?v=CrwjG0T2kgc |url-status=live }}

File:Geneva Metra 071020.jpg]]

{{main list|List of Metra stations}}

Metra serves passengers through stations throughout the Chicago metropolitan area. Each station, unless a route or branch terminus, provides travel toward (inbound) and away from (outbound) downtown Chicago. Therefore, a passenger can connect between the city and a suburb or between two points in the suburbs using Metra service. Although Metra's commuter rail system is designed to connect points all over the Chicago metropolitan area, it does provide some intracity connections within Chicago.{{cite web |url= http://metrarail.com/content/metra/en/home/maps_schedules/metra_system_map.html |title= Metra System Map |date= April 3, 2011 |work= Maps and schedules |publisher= Metra |access-date= May 12, 2011 |archive-date= June 29, 2016 |archive-url= https://web.archive.org/web/20160629033151/http://metrarail.com/content/metra/en/home/maps_schedules/metra_system_map.html |url-status= dead }}

Metra trains originate from one of four stations in downtown Chicago. Six lines originate at Union Station. The three Union Pacific lines originate at Ogilvie Transportation Center, formerly and still popularly called North Western Station. The Rock Island District originates at LaSalle Street Station. The Metra Electric District originates at Millennium Station, formerly and still often called Randolph Street Terminal. All four terminals are situated within walking distance of the Chicago Loop, so Metra passengers can easily transfer to a different Metra line upon their arrival downtown. Metra's urban-centric service remains popular with suburban commuters working downtown, reverse commuters, and those who visit Chicago for recreational activities and tourism.{{cite conference |url= http://www.chicagometropolis2020.org/documents/CM2020Testimony020604.pdf |title= Testimony to the Regional Transportation Task Force |first= George |last= Ranney |date= February 6, 2004 |conference= Regional Transportation Task Force |location= Chicago |access-date= May 14, 2011 |url-status= dead |archive-url= https://web.archive.org/web/20111005215857/http://www.chicagometropolis2020.org/documents/CM2020Testimony020604.pdf |archive-date= October 5, 2011 }}

Stations are found throughout Chicago, as well as in suburban Cook, DuPage, Kane, Lake, McHenry, and Will counties—an area largely coextensive with the inner ring of the Chicago metropolitan area. One station is located in Kenosha, Wisconsin.

Metra operates on 11 lines, most of which date from the mid-19th century. Four lines are operated under purchase-of-service agreements. The BNSF Line service is operated by BNSF Railway. The three lines out of the Ogilvie Transportation Center (formerly North Western Station) are operated by the Union Pacific Railroad. The other seven lines are operated by the Northeast Illinois Regional Commuter Rail Corporation (NIRC), Metra's operating subsidiary; five of these primarily run over track owned by other railroads, while two (the Electric and Rock Island districts) run entirely on Metra-owned track. Inbound trains on every line at all times run through to their Chicago terminus, however, many outbound trains do not run through to their respective lines' terminus (for example, most trains on the Union Pacific Northwest Line do not run through to Harvard; instead, terminating at Crystal Lake).

File:Metra Electric train.jpgs at 59th Street station. They were replaced by Highliner IIs, which look similar to Metra's regular railcars (Gallery Cars)]]

{{legend inline|{{rcr|Metra|BNSF}}|{{lnl|Metra|BNSF}}|border=none}}

:The BNSF Line is Metra's busiest route. This {{convert|37.5|mi|km|adj=on}} route runs from Union Station to {{stl|Metra|Aurora}}, Illinois. It had an average of 63,000 weekday passenger trips in 2018–2019.

{{legend inline|{{rcr|Metra|HC}}|{{lnl|Metra|HC}}|border=none}}

:Metra's least patronized line, the Heritage Corridor is a {{convert|37.2|mi|km|adj=on}} route, running from Union Station to {{stl|Metra|Joliet}}, Illinois during weekday rush hours only in the peak direction. It had an average of 2,600 weekday passenger trips in 2018–2019.

{{legend inline|{{rcr|Metra|ME}}|{{lnl|Metra|ME}}|border=none}}

:The Metra Electric District is a {{convert|31.5|mi|km|adj=on}} electrically powered route from Millennium Station to {{stl|Metra|University Park}}, with an additional {{convert|9.1|mi|km}} of branch lines serving {{stl|Metra|Blue Island}} (except Sundays and holidays) and {{stl|Metra|South Chicago (93rd Street)}}. The line had an average of 28,100 passenger weekday trips in 2018–2019.

{{legend inline|{{rcr|Metra|MDN}}|{{lnl|Metra|MDN}}|border=none}}

:The Milwaukee District North Line is a {{convert|49.5|mi|km|adj=on}} route from Union Station to {{stl|Metra|Fox Lake}}, Illinois. The line had an average of 22,100 weekday passenger trips in 2018–2019.

{{legend inline|{{rcr|Metra|MDW}}|{{lnl|Metra|MDW}}|border=none}}

:The Milwaukee District West Line is a {{convert|39.8|mi|km|adj=on}} route from Union Station to {{stl|Metra|Big Timber Road}} in Elgin, Illinois; on weekends and holidays, service terminates in downtown {{stl|Metra|Elgin}}. The line had an average of 20,600 weekday passenger trips in 2018–2019. In 2023, Metra announced plans to extend the Milwaukee District West Line to Rockford, Illinois by 2027.{{cite news|url=https://chicago.suntimes.com/2023/7/6/23785853/metra-service-chicago-rockford-begin-2027-passenger-trains|title=Metra service between Chicago and Rockford to begin in 2027|author=Mitch Dudek|date=July 6, 2023|work=Chicago Sun-Times|access-date=July 6, 2023|archive-date=July 6, 2023|archive-url=https://web.archive.org/web/20230706170043/https://chicago.suntimes.com/2023/7/6/23785853/metra-service-chicago-rockford-begin-2027-passenger-trains|url-status=live}}

{{legend inline|{{rcr|Metra|NC}}|{{lnl|Metra|NC}}|border=none}}

:The North Central Service is a {{convert|52.8|mi|km|adj=on}} route from Union Station to {{stl|Metra|Antioch}}, Illinois. It had an average of 5,600-weekday passenger trips in 2018–2019. It does not run at all on weekends and holidays.

File:Metra Timetables (2019).jpg

{{legend inline|{{rcr|Metra|RI}}|{{lnl|Metra|RI}}|border=none}}

:The Rock Island District is a {{convert|40.0|mi|km|adj=on}} route (not inclusive of the {{convert|6.6|mi|km|adj=on}} Beverly Branch) to the southwest and southern suburbs. The line has 26 stations on two branches from LaSalle Street Station to {{stl|Metra|Joliet}}. Some trains branch off onto a local track and terminate at {{stl|Metra|Blue Island|ri}}. It had an average of 26,900 weekday passenger trips in 2018–2019.

{{legend inline|{{rcr|Metra|SW}}|{{lnl|Metra|SW}}|border=none}}

:The SouthWest Service is a {{convert|40.8|mi|km|adj=on}} route from Union Station to {{stl|Metra|Manhattan}}, Illinois, though most trains end at {{stl|Metra|Orland Park 179th Street}}. It had an average of 9,600-weekday passenger trips in 2018–2019. It does not run at all on Sundays and holidays, and Saturday service is currently suspended.

{{legend inline|{{rcr|Metra|UPN}}|{{lnl|Metra|UPN}}|border=none}}

:The only route that travels outside Illinois, the Union Pacific North Line is a {{convert|51.6|mi|km|adj=on}} route from Ogilvie Transportation Center to {{stl|Metra|Kenosha}}, Wisconsin, with most trains ending in {{stl|Metra|Waukegan}}, Illinois. The line had an average of 34,600 weekday passenger trips in 2018–2019.

{{legend inline|{{rcr|Metra|UPNW}}|{{lnl|Metra|UPNW}}|border=none}}

:The longest Metra route, the Union Pacific Northwest Line is a {{convert|63.2|mi|km|adj=on}} route from Ogilvie Transportation Center to {{stl|Metra|Harvard}}, Illinois, with most trains ending in {{stl|Metra|Crystal Lake}}. During weekdays except for holidays, service also includes a {{convert|7.59|mi|km|adj=on}} branch line from {{stl|Metra|Pingree Road}} to {{stl|Metra|McHenry}}.{{cite web |url=https://metrarail.com/sites/default/files/assets/metra_state_of_the_system_2016_reduced.pdf |title=Metra State of the System 2016 |website=Metrarail.com |access-date=August 25, 2017 |archive-date=October 30, 2020 |archive-url=https://web.archive.org/web/20201030162803/https://metrarail.com/sites/default/files/assets/metra_state_of_the_system_2016_reduced.pdf |url-status=live }} The line had an average of 40,100 weekday passenger trips in 2018–2019.

{{legend inline|{{rcr|Metra|UPW}}|{{lnl|Metra|UPW}}|border=none}}

:The Union Pacific West Line is a {{convert|43.6|mi|km|adj=on}} route running from Ogilvie Transportation Center to {{stl|Metra|Elburn}}, Illinois. The line had an average of 27,900 weekday passenger trips in 2018–2019.

Metra proposed two routes in the early 2000s: the SouthEast Service, which would connect some portions of the southern suburbs with downtown Chicago; and the Suburban Transit Access Route, which would connect various suburbs with each other without going into downtown. {{As of|2020}}, only the SouthEast Service is still being considered.{{cite web|author=AECOM Staff|date=January 16, 2019|title=Systemwide Cost Benefit Analysis of Major Capital Improvements|publisher=Metra|access-date=January 20, 2020|url=https://metrarail.com/sites/default/files/assets/cba_final_report_20190116.pdf|archive-date=May 7, 2020|archive-url=https://web.archive.org/web/20200507150847/https://metrarail.com/sites/default/files/assets/cba_final_report_20190116.pdf|url-status=live}}{{cite news|last=Pyke|first=Marni|title=Do fast buses on I-90 mean falling STAR line?|url=http://www.dailyherald.com/article/20120118/news/701189697/|access-date=December 22, 2012|newspaper=Daily Herald|date=January 18, 2012|archive-date=April 23, 2018|archive-url=https://web.archive.org/web/20180423184754/http://www.dailyherald.com/article/20120118/news/701189697|url-status=live}}

In 2023, the Illinois Department of Transportation selected Metra as the agency to run restored rail service to Rockford.{{cite news |last1=Freishtat |first1=Sarah |title=Metra was chosen to operate service to Rockford. That could help the commuter rail as it struggles to bring back riders |url=https://www.chicagotribune.com/business/transportation/ct-biz-metra-rockford-ridership-funding-20230718-liwj3ii3w5hihnapc25qbdyknm-story.html |access-date=July 19, 2023 |newspaper=Chicago Tribune |date=July 18, 2023 |archive-date=July 19, 2023 |archive-url=https://web.archive.org/web/20230719015910/https://www.chicagotribune.com/business/transportation/ct-biz-metra-rockford-ridership-funding-20230718-liwj3ii3w5hihnapc25qbdyknm-story.html |url-status=live }}{{Cite web |last=Ingalls |first=William |date=July 6, 2023 |title=Metra chosen as passenger rail service provider from Rockford/Belvidere to Chicago |url=https://www.wrex.com/news/metra-chosen-as-passenger-rail-service-provider-from-rockford-belvidere-to-chicago/article_afe56eb2-1bac-11ee-8555-63a7e526a51b.html |access-date=July 6, 2023 |website=wrex.com |archive-date=July 7, 2023 |archive-url=https://web.archive.org/web/20230707162349/https://www.wrex.com/news/metra-chosen-as-passenger-rail-service-provider-from-rockford-belvidere-to-chicago/article_afe56eb2-1bac-11ee-8555-63a7e526a51b.html |url-status=live }}

Several commuter lines were discontinued before Metra was established. The Illinois Central West Line from present-day Millennium Station to Addison, Illinois, (closed 1931), Pennsylvania Railroad line to Valparaiso, Indiana, (closed 1935), New York Central line from LaSalle Street Station to Elkhart, Indiana, (closed 1964), and four Chicago & North Western lines to St. Charles, Aurora, Freeport, and Kenosha-Harvard (all municipalities in Illinois and Wisconsin, closed 1930–51). The Burlington Route had service between Aurora and West Chicago, Illinois (closed 1943). Chicago Eastern Illinois operated commuter service on this line out of Dearborn Station to Dolton and Momence, respectively. The Chicago and Eastern Illinois commuter line to Momence, Illinois, ended in 1935, while the Chicago and Western Indiana service to Dolton, Illinois, was discontinued in 1964. Chicago Great Western had commuter service to DeKalb, Illinois (closed 1906). Santa Fe service to Joliet, Illinois (closed 1903). However, Metra runs service to Joliet, Illinois, on two routes: Heritage Corridor and Rock Island District.

Ridership has been slowly declining on all but one line since 2014, as seen below. The figures post-2020 have been drastically affected by the ongoing COVID-19 pandemic. Though monthly reports from 2024 show heavy improvement over 2021 figures, they are still below pre-pandemic levels.{{cite web |date=November 13, 2024 |title=Ridership Report, October 2024 |url=https://metra.com/sites/default/files/inline-files/October%202024%20Ridership%20Trends%20Memo.pdf |url-status= |archive-url= |archive-date= |access-date=November 26, 2024 |website=Metra.com}} Peak-direction ridership is at only 56% of pre-pandemic ridership, while other types of weekday travel are between 80% and 95% recovery rates. Systemwide, Saturday and Sunday ridership has fully recovered to pre-pandemic numbers.

Transportation in Chicago consists of a public transportation infrastructure allowing for intermodal connections to local, regional, national and international transportation services. Parking lots are available adjacent to most suburban Metra stations for passengers connecting with their train by car. Most parking lots are operated by the municipality they are located in. Fees and fines are also assessed by the local municipality; however, parking is usually free on weekends and most holidays.{{cite web |url= http://metrarail.com/metra/en/home/utility_landing/riding_metra/parking.html |title= Parking Map |date= February 23, 2011 |work= Riding Metra |publisher= Metra |access-date= May 14, 2011 |url-status= dead |archive-url= https://web.archive.org/web/20110706132429/http://metrarail.com/metra/en/home/utility_landing/riding_metra/parking.html |archive-date= July 6, 2011 }} Mass transit CTA and suburban Pace buses connect with many Metra stations downtown and in the suburbs. Monthly pass holders are offered link-up options with these services.{{cite web |url= http://metrarail.com/metra/en/home/tickets.html |title= Tickets |date= April 27, 2011 |publisher= Metra |access-date= May 14, 2011 |archive-date= June 28, 2016 |archive-url= https://web.archive.org/web/20160628040330/http://metrarail.com/metra/en/home/tickets.html |url-status= dead }} In addition, many intercity bus lines connect with passengers outside of Union Station.{{cite web |url= http://www.explorechicago.org/city/en/travel_tools/transportation.html |title= Transportation |work= Travel Tools |publisher= City of Chicago |access-date= May 14, 2011 |url-status= dead |archive-url= https://web.archive.org/web/20110522100428/http://www.explorechicago.org/city/en/travel_tools/transportation.html |archive-date= May 22, 2011 }}

The Chicago "L" also has transfers with Metra at some Chicago stations. Most 'L' lines traverse the Loop allowing nearby access to all downtown Metra terminals. There are also transfer points between Metra and the 'L' outside of the Loop, such as transfers from the Union Pacific Northwest Line to the Blue Line at Irving Park and Jefferson Park Transit Center; and from the Union Pacific West Line to the Green Line at Oak Park.{{cite web |url= http://www.chicago-l.org/stations/jefferson_pk.html |title= Jefferson Park |work= Northern Illinois History |author= Garfield, Graham |access-date= May 14, 2011 |archive-date= April 26, 2021 |archive-url= https://web.archive.org/web/20210426061236/https://www.chicago-l.org/stations/jefferson_pk.html |url-status= live }} 'L' trains announce downtown Metra connections on board when announcing the next 'L' stop.

Union Station doubles as both a Metra station and Amtrak's station in Chicago.{{cite web|url=http://metrarail.com/metra/en/home/maps_schedules/downtown_chicagostations/chicago_union_station.html |title=Chicago Union Station |date=February 23, 2011 |publisher=Metra |access-date=May 14, 2011 |url-status=dead |archive-url=https://web.archive.org/web/20110614012328/http://metrarail.com/metra/en/home/maps_schedules/downtown_chicagostations/chicago_union_station.html |archive-date=June 14, 2011 }} In addition to Illinois Service and Hiawatha, Amtrak trains run nationwide including service to states spanning both coastlines.{{cite web |url= http://www.amtrak.com/servlet/ContentServer?pagename=am/am2Station/Station_Page&code=CHI |title= Chicago, IL – Union Station (CHI) |publisher= Amtrak |access-date= May 14, 2011 |archive-date= April 27, 2021 |archive-url= https://web.archive.org/web/20210427203553/http://www.amtrak.com/servlet/ContentServer?pagename=am%2Fam2Station%2FStation_Page&code=CHI |url-status= live }} Passengers connecting from Ogilvie Transportation Center can access Union Station through its north platforms on the opposite side of Madison Street, with Millennium and LaSalle stations also within a short walking distance of Union Station as well. A number of suburban Metra stations are also shared with Amtrak as well.

The South Shore Line, an interurban line connecting Chicago with the Indiana suburbs and South Bend, originates at Millennium Station and operates along much of the Chicago portion of the Electric District line, as far south as 63rd Street. Per a longstanding noncompete agreement, eastbound South Shore trains only stop at shared Electric District stations to board passengers, and westbound South Shore trains only stop to discharge passengers.

In regards to the PTC mandate that passed Congress, Metra took steps to meet the deadline. Metra concluded that the December 31, 2015, mandate to have PTC running was an unreasonable requirement. This aligned with the stance taken by much of the railroad industry.{{cite web|title=Positive Train Control|url=https://www.aar.org/policy/positive-train-control|website=Association of American Railroads|access-date=May 3, 2015|archive-date=March 8, 2018|archive-url=https://web.archive.org/web/20180308013405/https://www.aar.org/policy/positive-train-control|url-status=live}} This is due to a variety of factors including but not limited to: delays from the government, and the fundamental complexity of building a program from the ground up. Moreover, Metra estimates the cost of implementing the system on their {{convert|1100|mi|km}} of track in the Chicago region to be over $200 million.{{cite web|last1=Wronksi|first1=Richard|title=Metra argues for delay of 'fail-safe' rail system|url=https://www.chicagotribune.com/2013/04/09/metra-argues-for-delay-of-fail-safe-rail-system/|website=Chicago Tribune|date=April 9, 2013|access-date=May 3, 2015|archive-date=May 19, 2015|archive-url=https://web.archive.org/web/20150519165246/http://articles.chicagotribune.com/2013-04-09/news/ct-met-metra-collision-prevention-20130409_1_metra-rock-island-ptc-safety-system|url-status=live}} The fear is this unfunded mandate will divert scarce capital funds from other essential needs. This includes building and maintaining existing tracks, stations, signals, and other equipment that ensures a safe operating environment for all of Metra's passengers. However, Metra recognizes the need for PTC but needed a more reasonable timeline to implement such a program. This recognition is partially based on Metra's previous accident history. Two noteworthy events were a pair of accidents on the Rock Island District within a span of a couple of years. The first event was a derailment that occurred on October 12, 2003, when a train flew through a 10 mph crossing at 68 mph. A second very similar occurrence happened on September 17, 2005, but was more serious. The latter derailment killed two passengers and injured 117. Both of these incidents could have been prevented if PTC were in place. In both circumstances, PTC would have overridden the engineer and slowed the train down to the appropriate speed to prevent an accident from occurring.

Recently, Metra has taken significant steps in the process to fully implementing PTC. On April 22, 2015, the Metra board approved an $80 million contract to Parsons Transportation Group.{{cite web|last1=Wronski|first1=Richard|title=Metra to spend $80 million to help launch safety system|url=https://www.chicagotribune.com/news/local/breaking/ct-metra-contracts-met-20150422-story.html|website=Chicago Tribune|date=April 22, 2015|access-date=April 16, 2020|archive-date=April 24, 2019|archive-url=https://web.archive.org/web/20190424092621/https://www.chicagotribune.com/news/local/breaking/ct-metra-contracts-met-20150422-story.html|url-status=live}} Parsons was the sole bidder and speaks to the complexities of the project. They will be in charge of incorporating various devices from GPS, radio, to trackside antennas into one cohesive system. The group has some experience in this sector previously as Parsons worked with the southern California commuter rail agency Metrolink to install their system.

By the year 2020, Metra completed installation of the Positive Train Control. This came at a capital cost of $400 million and an annual operating cost of $20 million. Metra's PTC system works with the trains of 12 other railroad companies.{{Cite web|title=Positive Train Control (PTC) {{!}} Metra|url=https://metra.com/positive-train-control-ptc|access-date=November 28, 2021|website=metra.com|archive-date=November 28, 2021|archive-url=https://web.archive.org/web/20211128214200/https://metra.com/positive-train-control-ptc|url-status=live}}

File:Metra bilevel entrance.jpg]]

Fare is determined by the distance traveled by a passenger. Each station along every route has generally been placed in a specific zone based on its distance from its respective downtown station. Multiple stations can be placed in the same zone even though they are on the same line.

Historically, the downtown terminals and stations in the vicinity of downtown were classified as zone 'A' and each additional zone represented an added {{Convert|5|mi|km}} from the downtown terminus. There were originally thirteen fare zones: zones A, B, C, D, E, F, G, H, I, J, K, and M (zone L would not have any stations since 1984 when Hartland station closed on the Northwest Line). Zones K and M were merged into zone J on July 15, 2018, reducing the number of zones to ten.{{cite web |title=Fare zone pilot programs begin July 15 |url=https://metra.com/fare-zone-pilot-programs-begin-july-15 |website=Metra |access-date=February 2, 2024}}{{cite web |title=Fare Structure Study |url=https://metra.com/fare-structure-study |website=Metra |access-date=February 2, 2024}}

On February 1, 2024, Metra reduced the number of fare zones from 10 to 4 and labeled each of the four zones by number instead of letter. This was proposed in an effort to simplify its fare structure. In addition, trips not entering or exiting the downtown area (zone 1) are subjected to a flat $3.75 fee.{{cite news |last1=Neveau |first1=James |title=Metra is changing its pricing and fares. Here's how much tickets will now cost |url=https://www.nbcchicago.com/news/local/metra-new-ticket-prices-fares/3277248/ |access-date=December 22, 2023 |work=NBC Chicago |date=November 14, 2023 |archive-date=December 22, 2023 |archive-url=https://web.archive.org/web/20231222014304/https://www.nbcchicago.com/news/local/metra-new-ticket-prices-fares/3277248/ |url-status=live }}{{cite news |last1=Studenkov |first1=Igor |title=Metra approves 2024 budget, creating new fare structure - Streetsblog Chicago |url=https://chi.streetsblog.org/2023/11/13/metra-approves-2024-budget-creating-new-fare-structure |access-date=December 22, 2023 |work=chi.streetsblog.org |date=November 13, 2023 |language=en |archive-date=December 22, 2023 |archive-url=https://web.archive.org/web/20231222014304/https://chi.streetsblog.org/2023/11/13/metra-approves-2024-budget-creating-new-fare-structure |url-status=live }}{{cite web |title=Metra's 2024 Fare Structure Modifications {{!}} Metra |url=http://metra.com/2024FarePlan |website=metra.com |access-date=December 22, 2023 |archive-date=December 22, 2023 |archive-url=https://web.archive.org/web/20231222014550/https://metra.com/2024FarePlan |url-status=live }}

Several ticketing options exist for passengers. Riders may choose to purchase one-way tickets, day passes, day pass five-packs, weekend passes, or monthly passes.{{cite web | title = Tickets | publisher = Metra | url = http://metrarail.com/metra/en/home/tickets.html | date = May 21, 2011 | access-date = June 4, 2011 | archive-date = June 28, 2016 | archive-url = https://web.archive.org/web/20160628040330/http://metrarail.com/metra/en/home/tickets.html | url-status = dead }}

• A one-way ticket is used for one-way travel between two stations. One-way tickets can be purchased from ticket vending machines at stations, from the Ventra app, or on the train from a conductor. Conductors will charge an extra $5 if a ticket machine was available at the passenger's departing station.{{cite web |date=February 1, 2024 |title=Metra's 2024 Fare changes|url=https://metra.com/2024FarePlan |access-date=February 1, 2024 |publisher=Metra }}
• A day pass provides unlimited rides on one calendar day for all stations in between two zones for twice the cost of a one-way ticket between those two zones. Day passes can be purchased in stations or in the Ventra app but are not for sale on board trains.
• A day pass five-pack provides five day passes between two zones determined at the time of purchase. Day pass five-packs can be shared between passengers and expire 90 days after the date of purchase. Day pass five-packs can only be purchased with the Ventra app.
• A Saturday or Sunday day pass provides unlimited travel between any and all zones for one passenger on a Saturday, Sunday, or certain holidays. Weekend day passes can be purchased in stations, on board trains (with no surcharge), or with the Ventra app. As of 2024, Saturday or Sunday weekend passes cost $7.
• A weekend pass (Ventra app only) provides unlimited travel between any and all zones for one passenger on a Saturday and Sunday. In the past, weekend passes were extended to include holidays adjacent to the weekend, but this practice seems to have ended.{{citation needed|date=July 2022}} Weekend passes are only available within the Ventra app. As of 2024, weekend passes cost $10.
• A monthly pass provides unlimited travel between any two zones for one passenger on every day of a respective month. Monthly passes can be used on any line within the specified zones. Monthly passes can be purchased from ticket vending machines, or from the Ventra app. Starting in July 2022, PlusBus and Link-Up have been combined to form the new Regional Connect Pass. The Regional Connect Pass is available for $30 to monthly pass holders and allows for unlimited travel on CTA buses and the 'L', as well as Pace buses. The Regional Connect Pass is only available for monthly passes purchased in the Ventra app.

Metra allows some travelers to purchase reduced fare tickets or even ride for free. These reduced fare and free ride programs are administered by Metra and the RTA. Some pre-college students, youth, senior citizens, members of the United States Armed Forces and persons with disabilities may qualify for these programs. Time-based and geographical restrictions apply to these programs and passengers must ensure they qualify before attempting to purchase special tickets or ride for free. Cook County launched The Fair Transit pilot on January 4, 2021, scheduled to initially last for three years. Under the pilot, all riders on the Metra Electric and Rock Island lines will pay Metra's reduced fare rates.

On the Union Pacific North Line, passengers headed to an event at {{stl|Metra|Ravinia Park}} may ride to the event for free after showing their Ravinia Festival e-ticket to the conductor.

File:Metra Trains at Waukeegan.jpg]]

File:Aurora (Metra)-6.JPG

Metra employees, the Metra Police Department and other public safety agencies are responsible for maintaining safety and security on its lines, aboard its trains and at stations all to various degrees. Although rail transport is one of the safest forms of land travel,{{Cite report |title=National Transportation Statistics. Table 2-1: Transportation Fatalities by Mode |url=http://www.bts.gov/publications/national_transportation_statistics/html/table_02_01.html |author=U.S. Bureau of Transportation Statistics |year=2010 |access-date=May 11, 2011 |archive-url=https://archive.today/20120524184151/http://www.bts.gov/publications/national_transportation_statistics/html/table_02_01.html |archive-date=May 24, 2012 |url-status=dead }} compromises to Metra's safety and security can occur through pedestrian accidents, suicide attempts, vehicle collisions, derailment, terrorism and other incidents. Failing to maintain safety and security can result in equipment and infrastructure damage, extensive service disruptions, traumatic injuries and loss of life. Therefore, Metra and other agencies consider safety a top priority and dedicate a significant amount of resources to combat these dangers.{{cite web |url= http://metrarail.com/metra/en/home/utility_landing/riding_metra/rail_safety_security/school_safety.html |title= School Safety |date= May 14, 2011 |work= Rail Safety & Security |publisher= Metra |access-date= May 14, 2011 |url-status= dead |archive-url= https://web.archive.org/web/20120410205026/http://metrarail.com/metra/en/home/utility_landing/riding_metra/rail_safety_security/school_safety.html |archive-date= April 10, 2012 }}

Starting in the early summer of 2013, Metra has announced plans to up police patrols on to the seven lines the agency operates: the Milwaukee Districts North and West, the North Central Service, the Heritage Corridor, South West Service, Rock Island, and Electric District. The police patrols will not be on the BNSF and Union Pacific train lines because those lines are operated by the railroads that own them and security falls to those companies. When asked why there were increasing patrols spokesman Michael Gillis said, "There is no particular reason, other than the fact that we want to be more proactive and more deliberately visible to our riders".{{cite web|url=http://www.dailyherald.com/article/20130612/news/706129747/|title=Metra ups police presence on trains|first=Marni|last=Pyke|date=June 12, 2013|work=dailyherald.com|access-date=July 20, 2016|archive-date=November 8, 2022|archive-url=https://web.archive.org/web/20221108032644/https://www.dailyherald.com/article/20130612/news/706129747/|url-status=live}}

The Metra Police Department is a special law enforcement agency charged with providing police services to passengers, employees, equipment and property. The department has more than 100 police officers and is responsible for the safety of all routes and stations.{{cite web|url=http://metrarail.com/metra/en/home/utility_landing/riding_metra/rail_safety_security/security.html |title=Security |date=February 23, 2011 |work=Rail Safety & Security |publisher=Metra |access-date=May 14, 2011 |url-status=dead |archive-url=https://web.archive.org/web/20110502133826/http://metrarail.com/metra/en/home/utility_landing/riding_metra/rail_safety_security/security.html |archive-date=May 2, 2011 }} In an effort to help coordinate emergency preparedness and incident management, all Metra police officers are certified in the National Incident Management System.{{cite web |url= http://metrarail.com/metra/en/home/utility_landing/riding_metra/rail_safety_security/emergency_preparedness_public_awareness.html |title= Emergency Preparedness/Public Awareness |date= February 24, 2011 |work= Rail Safety & Security |publisher= Metra |access-date= May 14, 2011 |url-status= dead |archive-url= https://web.archive.org/web/20110418201934/http://metrarail.com/metra/en/home/utility_landing/riding_metra/rail_safety_security/emergency_preparedness_public_awareness.html |archive-date= April 18, 2011 }} In addition, Metra police works with the Chicago Police Department as a member of the Chicago Alternative Policing Strategy. Thomas A. Cook was the only Metra police officer that has been killed in the line of duty thus far.{{cite web|url=http://www.odmp.org/officer/18523-police-officer-thomas-alan-cook|title=Police Officer Thomas Alan Cook|work=odmp.org|access-date=July 20, 2016|archive-date=January 21, 2021|archive-url=https://web.archive.org/web/20210121021958/https://www.odmp.org/officer/18523-police-officer-thomas-alan-cook|url-status=live}}

The focus on rail safety by Metra comes from many fronts beyond operations including emergency preparedness and public awareness. The setup of railway platforms, use of grade crossing signals and horn blasts make up a critical system used to communicate movements of commuter trains to pedestrians and vehicles. Outside of these operational components, Metra aggressively pursues safety through public awareness. Metra utilizes its own Operation Lifesaver program and uses it to help spread safety messages. Metra also holds events promoting rail safety at schools and organizes a safety poster contest awarding winners with prizes and features their posters on monthly passes and at stations.

Metra has been honored with several E. H. Harriman Awards for employee safety, most recently with a Bronze award in class B (line-haul railroads with between 4 and 15 million employee hours per year) for 2005. Previous Harriman Awards conferred to Metra include Gold awards for 2003 and 2004 and a Silver award for 2002.{{cite web|url=http://www.nscorp.com/nscorp/application;JSESSIONID_nscorp=E0D2wDZLZ8t844Gn6WZDlSVqmCEM2UEJtEicpNZ1tBcpy4wFlISk!-1862265230?origin=content.jsp&event=bea.portal.framework.internal.refresh&pageid=NS+News&contentId=english/nscorp/news/whats_new/whats_new/news051606.html |title=Railroads Set Another Employee Safety Record in 2005 |author=Association of American Railroads (reprinted by Norfolk Southern Railway) |date=May 16, 2006 |access-date=May 24, 2006 |archive-url=https://web.archive.org/web/20070213232521/http://www.nscorp.com/nscorp/application%3BJSESSIONID_nscorp%3DE0D2wDZLZ8t844Gn6WZDlSVqmCEM2UEJtEicpNZ1tBcpy4wFlISk%21-1862265230?origin=content.jsp&event=bea.portal.framework.internal.refresh&pageid=NS%2BNews&contentId=english%2Fnscorp%2Fnews%2Fwhats_new%2Fwhats_new%2Fnews051606.html |archive-date=February 13, 2007 |url-status=dead }}

Metra expects to implement positive train control on its entire system in 2019, four years after the federally mandated 2015 deadline.{{cite news|url=https://www.npr.org/2015/06/03/411464396/most-commuter-rails-wont-meet-deadline-for-mandated-safety-systems|title=Most Commuter Rails Won't Meet Deadline For Mandated Safety Systems|work=npr.org|access-date=July 20, 2016|archive-date=September 25, 2023|archive-url=https://web.archive.org/web/20230925215135/https://www.npr.org/2015/06/03/411464396/most-commuter-rails-wont-meet-deadline-for-mandated-safety-systems|url-status=live}}

File:MetraFatalities20012010.png

There were 156 non-employee fatalities involving Metra equipment and Metra owned track between 2001 and 2010.{{cite web |url= http://safetydata.fra.dot.gov/officeofsafety/ |title= FRA Office of Safety Analysis Web Site |date= May 20, 2011 |work= Casualties By State, Railroad or Type |publisher= Federal Railroad Administration, Office of Safety Analysis |access-date= May 20, 2011 |archive-date= September 4, 2011 |archive-url= https://web.archive.org/web/20110904032330/http://safetydata.fra.dot.gov/officeofsafety/ |url-status= live }} On average 15 people were killed annually based on data from that decade. The highest number of fatalities in a year throughout that time occurred in 2002, with 23 deaths and in 2010, with 21 deaths. The majority of these fatalities occurred at grade crossings and on railway involving an impact with a train; only four deaths involved passengers aboard the train.

The worst commuter rail disaster in Illinois occurred before the formation of Regional Transportation Authority. The 1972 Chicago commuter rail crash consisted of a two-train collision on the Metra Electric, then under the control of the Illinois Central. The collision resulted in 45 deaths and 332 injuries.{{cite web|url=http://www.chipublib.org/004chicago/disasters/ilcentral_crash.html |title=1972, October 30: Illinois Central Commuter Train Crash|publisher=Chicago Public Library|access-date=July 7, 2009 |archive-url = https://web.archive.org/web/20070927001031/http://www.chipublib.org/004chicago/disasters/ilcentral_crash.html |archive-date = September 27, 2007}} Two decades later, Metra experienced its first rail disaster, the 1995 Fox River Grove bus–train collision.{{Cite report |title= HIGHWAY/RAILROAD ACCIDENT REPORT |url= https://www.ntsb.gov/publictn/1996/har9602.pdf |year= 1996 |publisher= National Transportation Safety Board |access-date= May 20, 2011 |docket= PB96-916202 |archive-date= December 4, 2010 |archive-url= https://web.archive.org/web/20101204142051/http://www.ntsb.gov/publictn/1996/HAR9602.pdf |url-status= live }} This accident involved a collision of a Union Pacific Northwest Line train and a school bus at a grade crossing resulting in 21 injuries and the deaths of seven high school students. In 2003, another incident involved a Rock Island District train derailing while switching from one track to another, injuring 45 passengers. In 2005, a train carrying 200 passengers along the same stretch of track derailed and then collided with a steel bridge resulting in two deaths and 117 injured. The cause of both accidents was ruled to be human error; the trains were going at speeds in excess of {{convert|68|mph|kph}} when they should have been going {{convert|10|mph|kph}}.{{cite news|last1=Wronski|first1=Richard|title=Agreement reached in 2003 Metra derailment lawsuit|url=https://www.chicagotribune.com/2012/09/19/agreement-reached-in-2003-metra-derailment-lawsuit/|access-date=December 16, 2014|work=Chicago Tribune|date=September 19, 2012|archive-date=December 16, 2014|archive-url=https://web.archive.org/web/20141216083339/http://articles.chicagotribune.com/2012-09-19/news/ct-met-metra-lawsuit-settlement-20120919_1_metra-train-michael-gillis-rock-island-line-train|url-status=live}}{{cite news|last1=Wronski|first1=Richard|last2=Quintanilla|first2=Ray|title=Human error, Metra blamed in 2005 crash|url=https://www.chicagotribune.com/2006/12/22/human-error-metra-blamed-in-2005-crash/|access-date=February 3, 2015|work=Chicago Tribune|date=December 22, 2006|archive-date=February 4, 2015|archive-url=https://web.archive.org/web/20150204033830/http://articles.chicagotribune.com/2006-12-22/news/0612220083_1_human-error-metra-train|url-status=live}}

On May 11, 2022, Metra train #1242 collided with a box truck at {{stl|Metra|Clarendon Hills}} on the Metra BNSF Line, resulting in four injuries, and one death. The passenger who was killed, a 72-year-old woman from Downers Grove, was ejected from a window of the train during the collision.{{Cite web |date=May 12, 2022 |title=Passenger Was Ejected Out of Train Window in Fatal Clarendon Hills Crash: Officials |url=https://www.nbcchicago.com/news/local/passenger-was-ejected-out-of-train-window-in-fatal-clarendon-hills-crash-officials/2831377/ |access-date=May 16, 2022 |archive-date=May 16, 2022 |archive-url=https://web.archive.org/web/20220516034030/https://www.nbcchicago.com/news/local/passenger-was-ejected-out-of-train-window-in-fatal-clarendon-hills-crash-officials/2831377/ |url-status=live }} This incident, as of May 2022, is the second incident in Metra's history that resulted in a passenger fatality.

In addition to the loss of life, injuries, damage and service disruptions caused by accidents, Metra and other transportation agencies have been involved in multimillion-dollar lawsuits and settlements stemming from safety failures.{{cite web|url=http://www.cliffordlaw.com/news/firm-news/archive/clifford-settles-violinist-lawsuit-against-metra-for-35-million|title=Clifford Settles Violinist Lawsuit Against METRA for $35 Million|date=March 11, 2002|access-date=February 11, 2010|archive-url=https://web.archive.org/web/20100104233633/http://cliffordlaw.com/news/firm-news/archive/clifford-settles-violinist-lawsuit-against-metra-for-35-million|archive-date=January 4, 2010|url-status=dead}}{{cite news |title=Suit filed against railroads in cyclist's death: Metra, BNSF negligence cited as the cause |author=Uphues, Bob |url=http://www.rblandmark.com/main.asp?SectionID=1&SubSectionID=1&ArticleID=747&TM=59770.85 |newspaper=Riverside Brookfield Landmark |date=September 28, 2005 |access-date=May 20, 2011 |archive-date=March 15, 2012 |archive-url=https://web.archive.org/web/20120315121632/http://www.rblandmark.com/main.asp?SectionID=1&SubSectionID=1&ArticleID=747&TM=59770.85 |url-status=dead }} These failures have also resulted in updated safety policies and adjustments of equipment and warning devices.

{{Multiple issues|section=yes|

{{Expand section|1=Current locomotives|section=1|date=September 2023|small=no|talksection=}}

{{Update section|date=September 2023}}}}

All of Metra's locomotives are diesel-electric locomotives. The bulk of its locomotive fleet consists of F40PH locomotives. The Electric District uses electric multiple units.

Metra's electric units, except for the future battery electric multiple units, are also known as Highliners.

{{notes}}

• Mass transit in Chicago
• Chicago 'L'
• Chicago Transit Authority
• Pace (transit)
• South Shore Line (NICTD)

{{reflist|colwidth=30em}}

• {{cite web|title=Leaders Agree to Push for Metra|work=Milwaukee Journal-Sentinel Online, 22 December 2004|url=http://www.jsonline.com/news/metro/dec04/286583.asp| access-date = January 20, 2005 |archive-url = https://web.archive.org/web/20050107004035/http://www.jsonline.com/news/metro/dec04/286583.asp |archive-date = January 7, 2005}}
• {{cite web|title=Village board seeks Metra extension|work=McHenry Online|url=http://www.mchenryonline.com/westosha/metra.htm|access-date=January 20, 2005|url-status=dead|archive-url=https://web.archive.org/web/20050226004659/http://www.mchenryonline.com/westosha/metra.htm|archive-date=February 26, 2005}}
• {{cite web|title=Metra: Driven by its history, A modern Chicago railroad carries its past with it|work=Trains Magazine, July 2003, by J. David Ingles|url=http://trn.trains.com/railroads/2006/06/metra-driven-by-its-history|access-date=February 7, 2018|archive-date=February 8, 2018|archive-url=https://web.archive.org/web/20180208010217/http://trn.trains.com/railroads/2006/06/metra-driven-by-its-history|url-status=dead}}
• {{cite web|title=The CTA's "Doomsday Budget"-and what it means to Metra riders|work=On the Bi-Level, May 2005 Special Edition|url=http://metrarail.com/OTBL/05_05_SpecialEdition.pdf| access-date = June 8, 2005 |archive-url = https://web.archive.org/web/20050527011810/http://metrarail.com/OTBL/05_05_SpecialEdition.pdf |archive-date = May 27, 2005}}
• J. David Ingles, Metra: "Best Commuter Train", Trains July 1993

{{Attached KML |display=title,inline}}

{{Commons category|Metra}}

• [https://metra.com/ Metra]
• [https://www.rtachicago.com/ Regional Transportation Authority]

{{Metra}}

{{Chicago Rail}}

{{USCommRail}}

{{Illinois public transit}}

{{Illinois railroads}}

Category:Regional Transportation Authority (Illinois)

Category:Commuter rail in the United States

Category:Transportation in Chicago

Category:Railroads in the Chicago metropolitan area

Category:Railway lines in Chicago

Category:Standard-gauge railways in the United States

Category:Transit agencies in Illinois

Category:1984 establishments in Illinois