Paytm#Paytm Mall

Paytm was founded in August 2010 with an initial investment of {{USD|2 million}} by its founder Vijay Shekhar Sharma in Noida, Delhi NCR. It started off as a prepaid mobile and DTH recharge platform, and later added debit card, postpaid mobile and landline bill payments in 2013.{{Cite news|url=https://blog.paytm.com/the-inspiring-journey-of-paytm-founder-vijay-shekhar-sharma-2f9707c9e8c7|title=The inspiring journey of Paytm Founder Vijay Shekhar Sharma|date=2017-03-11|work=Paytm Blog|access-date=2018-04-04}}

In October 2011 Sapphire Ventures (fka SAP Ventures) invested $10 million in One97 Communications Ltd.{{Cite web|date=2011-10-10|title=SAP Ventures Invests $10M In One97 Communications|url=https://www.vccircle.com/sap-ventures-invests-10m-one97-communications|access-date=2019-02-10|website=VCCircle|language=en-US}} By January 2014, the company had launched the Paytm Wallet, which the Indian Railways and Uber added as a payment option.{{Cite web|url=http://techcircle.vccircle.com/2015/04/29/paytms-big-day-railway-ticketing-platform-irctc-adds-paytm-wallet-as-a-payment-option/|title=Paytm's big day: railway ticketing platform IRCTC adds Paytm wallet as a payment option|website=Techcircle|language=en-US|access-date=2018-04-04|date=29 April 2015}} It launched into e-commerce with online deals and bus ticketing. In 2015, it added education fees, metro recharges, electricity, gas, and water bill payments.{{Cite news|url=http://www.financialexpress.com/industry/paytm-is-now-powering-irctcs-payment-gateway/379367/|title=Paytm is now powering IRCTC's Payment Gateway|date=2016-09-16|work=The Financial Express|access-date=2018-04-07|language=en-US}} Paytm's registered user base grew from 1.18 crore in August 2014 to 10.4 crore in August 2015. Its travel business crossed $500 million in annualised GMV run rate, with 20 lakh tickets booked per month.{{Cite news|last=Chaturvedi|first=Anumeha|date=2017-08-24|title=Paytm bets on local travel boom, eyes 3-fold business growth|work=The Economic Times|url=https://economictimes.indiatimes.com/small-biz/startups/paytm-bets-on-local-travel-boom-eyes-3-fold-business-growth/articleshow/60203386.cms|access-date=2018-04-07}}

In March 2015 Paytm received its huge stake from Chinese e-commerce company Alibaba Group, after Ant Financial Services Group, an Alibaba Group affiliate, took 40% stock in Paytm as part of a strategic agreement.{{Cite news|date=2015-03-18|title=Alibaba enters India's e-commerce space with 25% stake in Paytm owner One97|work=Paytm Blog|url=https://blog.paytm.com/alibaba-enters-indias-e-commerce-space-with-25-stake-in-paytm-owner-one97-bee30d401031|access-date=2018-04-07}} Soon after, it received backing from Ratan Tata, the MD of Tata Sons.{{cite news|last1=Vardhan|first1=Jai|date=13 March 2015|title=Paytm secures funding from Ratan Tata, plans to have 100M wallet users by year end|publisher=Your Story}} In August 2016, Paytm raised funding from Mountain Capital, one of Taiwan-based MediaTek's investment funds at a valuation of over $5 billion.{{Cite news|last=ANI|date=2016-08-31|title=Paytm receives investment from Mountain Capital|work=Business Standard India|url=http://www.business-standard.com/article/news-ani/paytm-receives-investment-from-mountain-capital-116083100971_1.html|access-date=2018-04-07}} Also in 2016, it launched movies, events and amusement parks ticketing{{Cite news|url=http://www.business-standard.com/article/companies/paytm-enters-online-movie-ticketing-116032100529_1.html|title=Paytm enters online movie ticketing|last=Reporter|first=B. S.|date=2016-03-22|work=Business Standard India|access-date=2018-04-07}} as well as flight ticket bookings and Paytm QR.{{Cite news|url=https://www.livemint.com/Companies/bi91FFdrT4RRFNmkK3sbqN/Paytm-launches-QR-code-payment-option-for-wallet-app.html|title=Paytm launches QR code payment option for wallet app|last=Sahay|first=Priyanka|date=2015-10-14|work=livemint.com|access-date=2018-04-07}} Later that year, it launched rail bookings{{Cite news|url=https://gadgets.ndtv.com/apps/news/paytm-now-lets-you-make-irctc-train-ticket-bookings-1460506|title=Now You Can Book Train Tickets Using Paytm|work=NDTV Gadgets360.com|access-date=2018-04-07|language=en}} and gift cards. California-based PayPal filed a case against Paytm in the Indian trademark office for using a logo with a similar colour combination to its own on 18 November 2016.{{Cite web|url=https://www.thehindubusinessline.com/info-tech/paytm-has-copied-our-logo-paypal/article9430703.ece|title=Paytm has copied our logo: PayPal|first=Priyanka|last=Pani|website=@businessline|date=16 December 2016}}

In May 2017 Paytm received its biggest round of stake from a single investor – SoftBank, thus bringing the company's valuation to an estimated $10 billion.{{Cite news|last1=Chanchani|first1=Madhav|last2=Variyar|first2=Mugdha|date=2017-05-19|title=Paytm raises $1.4 billion from Softbank, valuation jumps to over $8 billion|work=The Economic Times|url=https://economictimes.indiatimes.com/small-biz/money/paytm-raises-1-4-billion-from-softbank-valuation-jumps-to-over-8-billion/articleshow/58733667.cms|access-date=2018-04-07}} In August 2018, Berkshire Hathaway invested $356 million for 3%- 4% stake in Paytm,{{Cite news|last=Choudhury|first=Saheli Roy|date=2018-08-27|title=Berkshire Hathaway buys a stake in India's largest digital payments company|work=CNBC|url=https://www.cnbc.com/2018/08/27/berkshire-hathaway-reportedly-in-talks-to-buy-a-stake-in-india-paytm.html|access-date=2018-09-13}}{{Cite news|last=Hunnicutt|first=Trevor|title=Berkshire Hathaway buys stake in India's Paytm|language=en-US|work=U.S.|url=https://www.reuters.com/article/us-paytm-funding-berkshire/berkshire-hathaway-buys-stake-in-indias-paytm-idUSKCN1LC05F|access-date=2018-09-13}} although Berkshire Hathaway confirmed that Warren Buffett was not involved in the transaction.{{Cite news|last=Philipose|first=Mobis|date=2018-08-29|title=Warren Buffett's Paytm bet is actually not that big a deal|work=LiveMint|url=https://www.livemint.com/Companies/KXfG70iKDykfcbGStNlmgP/Warren-Buffett-Paytm-bet-is-actually-not-that-big-a-deal.html|access-date=2018-09-22}}

In 2017 Paytm became India's first payment app to cross over 10 crore app downloads.{{Cite news|url=http://www.bgr.in/news/paytm-exceeds-100-million-downloads-on-google-play-store/|title=Paytm exceeds 100 million downloads on Google Play Store|last=Staff|date=2017-12-27|work=BGR India|access-date=2018-04-07|language=en-US}} The same year, it launched Paytm Gold,{{Cite news|url=https://www.thehindubusinessline.com/info-tech/buy-sell-gold-instantly-on-paytm/article9667276.ece|title=Buy, sell gold instantly on Paytm|work=@businessline|access-date=2018-04-07|language=en}} a product that allowed users to buy as little as ₹1 of pure gold online. It also launched Paytm Payments Bank{{Cite news|url=https://www.thehindubusinessline.com/companies/arun-jaitley-launches-paytm-payments-bank/article9975256.ece|title=Arun Jaitley launches Paytm Payments Bank|work=@businessline|access-date=2018-04-04|language=en}}{{Cite news|url=https://gadgets.ndtv.com/apps/news/paytm-payments-bank-officially-launched-ceo-vijay-shekhar-sharma-outlines-growth-path-1781097|title=Paytm Payments Bank Officially Launched; CEO Outlines Growth Path|work=NDTV Gadgets360.com|access-date=2018-04-07|language=en}} and ‘Inbox’, a messaging platform with in-chat payments.{{Cite news|url=https://www.firstpost.com/tech/news-analysis/paytm-launches-inbox-messaging-platform-with-ability-to-send-or-request-money-and-share-multimedia-messages-4197793.html|title=Paytm launches 'Inbox' messaging platform with ability to send or request money and share multimedia messages|website=Tech2|language=en-US|access-date=2018-04-07|date=7 November 2017}} By 2018, it started allowing merchants to accept Paytm, UPI and card payments directly into their bank accounts at 0% charge.{{Cite web|url=https://blog.paytm.com/accepting-payments-from-your-customers-through-paytm-qr-code-is-easier-than-ever-13ed06d8a4ba|title=Now, existing & new Merchants can accept Paytm, UPI & Card payments directly into their Bank…|last=Paytm|date=2017-12-04|website=Paytm Blog|access-date=2018-04-07}}{{Cite web|url=http://tmsnews.co.in/2017/12/18/paytm-qr-now-allows-merchants-to-accept-paytm-upi-and-card-payments-directly-into-bank-account-at-0-charge/|title=Paytm QR now allows merchants to accept Paytm, UPI and Card payments directly into bank account at 0% charge {{!}} TMS News|website=TMS News|language=en-US|access-date=2018-04-07|archive-url=https://web.archive.org/web/20191211155845/http://tmsnews.co.in/2017/12/18/paytm-qr-now-allows-merchants-to-accept-paytm-upi-and-card-payments-directly-into-bank-account-at-0-charge/|archive-date=11 December 2019|url-status=dead}} It also launched the ‘Paytm for Business’ app (now called Business with Paytm App), allowing merchants to track their payments and day-to-day settlements.{{Cite news|url=https://tech.economictimes.indiatimes.com/news/mobile/paytm-launches-business-app-on-android-for-its-merchants/62604801|title=Paytm launches business app on Android for its merchants - ETtech|last=www.ETtech.com|newspaper=The Economic Times|date=22 January 2018 |language=en|access-date=2018-04-07}} Its merchant base to grow to more than 70 lakh by March 2018. It launched two new wealth management products - Paytm Gold Savings Plan and Gold Gifting for long-term savings.{{Cite news|url=https://blog.paytm.com/savings-are-now-simpler-introducing-gold-savings-plan-gold-gifting-7b6f6a3607f3|title=Savings are now simpler — Introducing Gold Savings Plan & Gold Gifting|date=2018-03-15|work=Paytm Blog|access-date=2018-04-07}}{{Cite news|url=http://www.business-standard.com/article/companies/paytm-launches-two-new-services-under-wealth-management-offering-118031500452_1.html|title=Paytm launches two new services under wealth management offering|agency=Press Trust of India|date=2018-03-15|work=Business Standard India|access-date=2018-04-07}} In January 2018, it entered into a joint venture with Alibaba Group-owned gaming company AGTech Holdings to launch Gamepind, a mobile gaming platform.{{Cite news|url=https://tech.economictimes.indiatimes.com/news/mobile/paytm-agtech-launch-mobile-gaming-platform-gamepind/62689739|title=Paytm, AGTech launch mobile gaming platform Gamepind - ETtech|last=www.ETtech.com|newspaper=The Economic Times|date=29 January 2018 |language=en|access-date=2018-04-07}} It was rebranded as Paytm First Games in June 2019.{{Cite news|last=www.ETtech.com|title=Paytm rebrands its gaming platform Gamepind as FirstGames - ETtech|url=https://tech.economictimes.indiatimes.com/news/internet/paytm-rebrands-its-gaming-platform-gamepind-as-firstgames/69816895|access-date=2020-07-14|newspaper=The Economic Times|language=en}} In March 2018, Paytm Money was started with an investment of ₹9 crore{{Cite news|url=http://www.business-standard.com/article/markets/paytm-plans-to-launch-mutual-funds-insurance-and-banking-services-118031201388_1.html|title=Paytm to launch mutual funds, insurance, banking services via payments bank|last=Choudhury|first=Karan|date=2018-03-13|work=Business Standard India|access-date=2018-04-04}}{{Cite news|url=https://blog.paytm.com/we-have-set-up-paytm-money-to-focus-on-investment-and-wealth-management-218038c97589|title=We have set up Paytm Money to focus on Investment and Wealth Management|date=2018-01-10|work=Paytm Blog|access-date=2018-04-07}} for investment and wealth management.{{cite news |title=Paytm Money gets ₹9 crore from parent One97 |url=https://timesofindia.indiatimes.com/companies/paytm-money-gets-rs-9-crore-from-parent-one97/articleshow/64458994.cms |publisher=TimesOfIndia}}

In May 2018, the Indian investigative news agency Cobrapost released a video of an undercover reporter meeting with Paytm's vice president, Ajay Shekhar Sharma who is the brother of Vijay Shekhar Sharma.{{Cite news|url=https://www.thequint.com/news/politics/cobrapost-paytm-investigation-claim-about-pm-office|title=Cobrapost Siting: Paytm Senior VP Claims PMO Demanded Data of Paytm Users|work=Malavika Balasubramanian|publisher=The Quint|date=28 May 2018|access-date=30 September 2019}}{{Cite news|url=https://huffingtonpost.in/2018/05/28/cobrapost-expose-first-demonetisation-then-data-brokering-should-you-trust-paytm-with-your-personal-data_a_23445555/|title=CobraPost Exposé: First Demonetisation Then Data Brokering; Should You Trust Paytm With Your Personal Data?|work=Aman Sethi|publisher=HuffPost|date=29 May 2018|access-date=30 September 2019|archive-url=https://web.archive.org/web/20191210155224/https://www.huffingtonpost.in/2018/05/28/cobrapost-expose-first-demonetisation-then-data-brokering-should-you-trust-paytm-with-your-personal-data_a_23445555/|archive-date=10 December 2019|url-status=dead}} During the meeting, he reportedly said the company had provided the Government of India with the personal data of Paytm users in the Indian state of Jammu and Kashmir, violating user's privacy and policies.{{Cite news|url=https://www.androidauthority.com/did-indias-paytm-share-user-data-with-the-government-870102/|title=Did India's Paytm Share User Data With The Indian Government?|publisher=Android Authority|work=Abhisek Baxi|date=28 May 2018|access-date=30 September 2019}}{{Cite news|url=https://thewire.in/media/cobrapost-expose-top-paytm-official-claims-that-firm-was-asked-to-share-user-data-with-pmo|title=Cobrapost Expose: Senior VP at Paytm Claims Firm Was Asked to Share User Data with PMO|publisher=The Wire|date=29 May 2018|access-date=29 September 2019}} Later, BuzzFeed reported that, Sharma has close ties with India's ruling party Bharatiya Janata Party.{{Cite news|url=https://www.buzzfeednews.com/article/pranavdixit/india-paytm-data-sharing-government-jammu-kashmir|title=India's Largest Digital Wallet Has Been Accused Of Handing Over User Data To The Government|work=Pranav Dixit|publisher=BuzzFeed|date=26 May 2018|access-date=30 September 2019}} Meanwhile, in response, the company tweeted that, it had never shared user's data with third parties, denied the contents in the video, and stated that it had never received requests from law enforcement on Twitter.{{Cite news|url=https://timesofindia.indiatimes.com/india/we-do-not-share-user-data-with-third-parties-govt-paytm/articleshow/64333427.cms|title=We do not share user data with third-parties, government: Paytm|publisher=Times of India|date=26 May 2018|access-date=30 September 2019}}{{Cite news|url=https://www.pymnts.com/news/security-and-risk/2018/paytm-user-data-privacy-indian-government/|title=Paytm Accused Of Sharing User Data With Indian Government|publisher=PYMNTS|date=28 May 2018|access-date=30 September 2019}} Paytm also stated that any person claiming otherwise "is not aware of the policy and is not authorised to speak on behalf of the company".{{Cite news|url=https://www.thehindu.com/business/Industry/we-do-not-share-user-data-with-third-parties-government-paytm/article24000832.ece|title=We do not share user data with third-parties, govt: Paytm|work=The Hindu|date=26 May 2018|access-date=30 September 2019}}{{Cite news|url=https://www.medianama.com/2018/05/223-paytm-cobrapost-sting/|title=Paytm responds to Cobrapost siting, and claims that it never shares users data|work=Rashi Varshney|publisher=Medianama|date=28 May 2018|access-date=30 September 2019}}

In March 2019 the firm launched a subscription based loyalty program called Paytm First,{{Cite web|title='Paytm First' Loyalty Programme Takes on Amazon Prime, Flipkart Plus|url=https://gadgets.ndtv.com/apps/news/paytm-first-subscription-based-loyalty-programme-launched-amazon-prime-flipkart-plus-2003022|access-date=2020-07-14|website=NDTV Gadgets 360|date=5 March 2019 |language=en}} and in May 2019, it partnered with Citibank to launch Paytm First credit card{{Cite news|url=https://economictimes.indiatimes.com/industry/banking/finance/banking/paytm-launches-credit-card-in-partnership-with-citigroup/articleshow/69327069.cms|title=Paytm ties up with Citibank to launch credit cards|date=2019-05-15|work=The Economic Times|access-date=2019-09-16}}{{Cite news|title=Paytm Launches Credit Card That Offers Cashback, Works Internationally|url=https://gadgets.ndtv.com/apps/news/paytm-first-credit-card-citi-cashback-2037420|access-date=2020-07-14|website=NDTV Gadgets 360|language=en}} On 25 November 2019, Paytm raised $1 billion in a funding round led by US asset manager T Rowe Price along with existing investors Ant Financial and SoftBank Vision Fund.{{Cite news|last=Shrivastava|first=Aditi|date=25 November 2019|title=Paytm gets $1 billion topup in latest financing round|newspaper=The Economic Times|url=https://economictimes.indiatimes.com/small-biz/startups/newsbuzz/paytm-gets-1-billion-topup-in-latest-financing-round/articleshow/72216174.cms}}

In July 2020, Tata Starbucks partnered with Paytm allowing its customers to order food online during the COVID-19 pandemic.{{Cite web|last=Tandon|first=Tarush Bhalla, Suneera|date=2020-06-23|title=Starbucks and Paytm offer diners a contactless experience|url=https://www.livemint.com/industry/retail/starbucks-and-paytm-offer-diners-a-contactless-experience-11592876958648.html|access-date=2020-07-23|website=Mint|language=en}}

On 18 September 2020, the firm's official app was briefly unlisted from the Google Play allegedly due to violations of the Play Store's gambling policy.{{Cite web|last=Paytm|date=18 September 2020|title=Your Money is Safe with us — the Paytm App will be back on Google Play Store shortly.|url=https://blog.paytm.com/your-money-is-safe-with-us-the-paytm-android-app-will-be-back-on-google-play-store-shortly-7de35723cb9d|access-date=18 September 2020|website=Medium|language=en}}{{Cite news|last=Ishwar|first=Sai|date=18 September 2020|title=Paytm returns hours after Play Store exit over alleged policy violation|work=Business Standard India|url=https://www.business-standard.com/article/companies/paytm-returns-hours-after-play-store-exit-over-alleged-policy-violation-120091801631_1.html|access-date=18 September 2020}} The company claimed that Google did not offer any prior warning or give the company an opportunity to explain its views on the contentious 'cashback' offers while claiming that Google's own payments app Google Pay offered similar 'cashback' offers and suffered no repercussions.{{Cite web|last=Bhalla|first=Tarush|date=20 September 2020|title=Paytm hits back at Google, terms its brief ban from Play Store as 'arm-twisting'|url=https://www.livemint.com/companies/news/paytm-hits-back-at-google-calls-its-ban-arm-twisting-11600607731444.html|access-date=21 September 2020|website=mint|language=en}}{{Cite web|last=Paytm|date=20 September 2020|title=The story behind Paytm App's de-listing from Google Play Store|url=https://blog.paytm.com/the-story-behind-paytm-apps-de-listing-from-google-play-store-42b3b6f54da0|access-date=21 September 2020|website=Medium|language=en}}

In July 2021 One97 Communications filed a draft red herring prospectus with the Securities and Exchange Board of India to launch its initial public offering (IPO).{{cite news|title=Red herring, red flags: Top 10 takeaways from Paytm's draft IPO filing|url=https://economictimes.indiatimes.com/tech/startups/paytm-ipo-details-red-herring-red-flags-top-10-takeaways-from-paytms-ipo-filing/articleshow/84473002.cms|access-date=13 November 2021|website=The Economic Times|date=16 July 2021 }}{{cite news|last1=Nov 11|first1=TIMESOFINDIA COM /|title=Paytm IPO oversubscribed nearly 2 times: FIIs flood issue, domestic mutual funds and HNIs show least interest - Times of India|url=https://timesofindia.indiatimes.com/business/india-business/paytm-ipo-oversubscribed-nearly-2-times-fiis-flood-issue-domestic-mutual-funds-and-hnis-show-least-interest/articleshow/87638119.cms|access-date=13 November 2021|website=The Times of India|date=11 November 2021 |language=en}} It launched its IPO in November 2021, raising {{INRconvert|18300|c}} at a valuation of {{USD}}20 billion.{{cite news |last1=Choudhury |first1=Deepsekhar |title=Paytm pegs IPO at $20 bn valuation, CEO says 'life to become QSQT' |url=https://www.business-standard.com/article/economy-policy/paytm-pegs-ipo-at-20-bn-valuation-vijay-sharma-says-life-to-become-qsqt-121102800620_1.html |access-date=18 November 2021 |work=Business Standard India |date=28 October 2021}} It was the largest ever IPO in India.{{cite web|title=Paytm's IPO ends oversubscribed 1.89 times after a bumpy start|url=https://asia.nikkei.com/Business/Markets/IPO/Paytm-s-IPO-ends-oversubscribed-1.89-times-after-a-bumpy-start|access-date=13 November 2021|website=Nikkei Asia}} The shares began trading on 18 November 2021, opening at {{INR}}1,950 on the NSE, 9.3% below the upper band of the IPO price range, and closed down more than 27% at {{INR}}1,560,{{cite news |title=Paytm shares make weak debut; tumble over 27 pc |url=https://www.tribuneindia.com/news/business/paytm-shares-make-tepid-debut-list-with-over-9-per-cent-discount-339796 |access-date=22 November 2021 |work=Tribune |language=en}} making it the biggest drop on a listing day in Indian IPO history.{{Cite web|last=Ranjan|first=Abhinav|date=2021-11-22|title=Paytm, India's biggest IPO in corporate history, is also the biggest listing day loser|url=https://www.indiatvnews.com/business/markets-paytm-ipo-share-price-listing-day-biggest-loser-list-746174|access-date=2021-11-30|website=www.indiatvnews.com|language=en}}

In December 2021 Paytm launched Paytm Wealth Academy.{{Cite web|last=K.R.Srivats&|title=Paytm launches Paytm Wealth Academy|url=https://www.thehindubusinessline.com/money-and-banking/paytm-launches-paytm-wealth-academy/article37959511.ece|access-date=2022-02-08|website=www.thehindubusinessline.com|date=15 December 2021 |language=en}} In March 2022, the Reserve Bank of India barred Paytm Payments Bank from signing up new customers after an inspection found that the company was leaking customer data to China-based entities which indirectly owned a stake in Paytm Payments Bank.{{Cite news|url=https://www.bloomberg.com/news/articles/2022-03-14/india-said-to-punish-paytm-bank-for-data-leaks-to-chinese-firms|title=Paytm Bank Punished for Sharing Data Abroad, Verification Lapses|newspaper=Bloomberg |date=14 March 2022|via=www.bloomberg.com}}

On 31 January 2024, Reserve Bank of India, the banking regulator in India, ordered Paytm Payments Bank Ltd to stop the bulk of its activities from 29 February 2024. RBI found that the company did not conduct proper background checks on the source of funds before onboarding clients. This date was further extended to 15 March 2024 as per the updated FAQ.{{cite web | url=https://www.rbi.org.in/Scripts/FAQView.aspx?Id=164 | title=Reserve Bank of India - Frequently Asked Questions }} It may lead to 20% work force cut down.{{cite web |last=Samant |first=Aishwarya |date=26 May 2025 |title=Indian Government and Paytm Unite on UPI, ONDC, and Digital Commerce Goals as Minister Goyal Charts India’s Fintech Future |url=https://www.newsx.com/business/indian-government-and-paytm-align-on-upi-ondc-and-digital-commerce-goals-minister-goyal-discusses-indias-fintech-future/ |url-status=live |access-date=26 May 2025 |website=newsx}}

The Indian Government and Paytm have aligned on fintech goals, with a focus on UPI, ONDC, and digital commerce. Minister Piyush Goyal emphasized the importance of exporting India’s digital payment innovations globally and integrating small businesses through ONDC. Paytm reaffirmed its commitment to advancing India’s digital economy. This collaboration aims to strengthen India’s position as a global leader in digital payments and inclusive digital commerce..

{{update section|date=January 2023}}

{{CSS image crop

|Image = Paytm And Airtel Stalls - GP Block Road - Sector V - Salt Lake City - Kolkata 2017-12-12 6237.JPG

|bSize = 400

|cWidth = 230

|cHeight = 200

|oTop = 35

|oLeft=20

|Location=right

|Description = A Paytm KYC point in Kolkata.

}}

Post-IPO shareholding (as of April 2024):{{cite news |title=One 97 Communications Ltd |url=https://ir.paytm.com/shareholder-profile |work=bseindia.com}}{{Cite web|last=Nakhwa|first=Darshan A.|title=Paytm Listing: Shareholder Base, Top Investors, Locked-In Shares And More|url=https://www.bloombergquint.com/markets/paytm-listing-shareholder-base-top-investors-locked-in-shares-and-more|access-date=15 March 2022|website=BloombergQuint|date=17 November 2021 |language=en}}

In 2013, Paytm acquired Plustxt for under $2 million; the platform allowed fast text messaging in Indian languages.{{Cite news|url=https://techcircle.vccircle.com/2013/08/08/one97-acquires-cross-messaging-platform-plustxt-for-under-2m|title=One97 acquires cross-messaging platform Plustxt for under $2M|date=8 August 2013|work=Techcircle|access-date=24 September 2018|language=en-US}}

In 2016, it acquired Delhi-based consumer behaviour prediction platform Shifu{{Cite web|url=https://techcrunch.com/2016/01/04/paytm-shifu/|title=Paytm Acquires Personal Assistant App Shifu To Improve Its Artificial Intelligence Tech – TechCrunch|website=techcrunch.com|date=4 January 2016|language=en-US|access-date=7 April 2018}} and local services startup Near.in.{{Cite news|url=https://economictimes.indiatimes.com/small-biz/startups/paytm-acquires-near-in-to-strengthen-its-presence-in-online-to-offline-space/articleshow/50069177.cms|title=Paytm acquires Near.in to strengthen its presence in online-to-offline space|last=Gooptu|first=Biswarup|date=7 December 2015|work=The Economic Times|access-date=7 April 2018}} In July 2017, it acquired a majority stake in online ticketing and events platform Insider.in, from event management company Only Much Louder (OML).{{Cite news|url=https://tech.economictimes.indiatimes.com/news/startups/paytm-acquires-majority-stake-in-online-ticketing-platform-insider-in-for-over-rs-35-cr/59571563|title=Paytm acquires majority stake in online ticketing platform Insider.in for around Rs 35 cr|newspaper=The Economic Times|language=en|access-date=7 April 2018|last1=Shankar|first1=Shashwati}} In 2017, it acquired restaurant deals platform Little and hyperlocal e-commerce company nearbuy.com in 2017, and merged the two companies.{{cite news |title=Paytm acquires Nearbuy and Little, to merge both |url=https://www.livemint.com/Companies/KTsJ4Szt1ORbpRVMDHMCwL/Paytm-acquires-Nearbuy-and-Little-to-merge-both.html |access-date=29 June 2024 |work=Mint}}

Paytm acquired the startup Cube26 in January 2018.{{cite news|url=https://timesofindia.indiatimes.com/deals/-ma/paytm-acquires-flipkart-backed-startup-cube26/articleshow/64646730.cms|title=Paytm acquires Flipkart-backed startup Cube26|date=19 June 2018|work=The Times of India|author=TNN|access-date=30 July 2018}} In May 2018, Paytm acquired movie ticket booking platform TicketNew from Alibaba Group for around $40 million.{{cite news |last1=Sahay |first1=Priyanka |title=Paytm acquires Alibaba-backed TicketNew for around $40 million |url=https://www.moneycontrol.com/news/business/startup/paytm-acquires-alibaba-backed-ticketnew-for-around-40-million-2573685.html |access-date=29 June 2024 |work=Moneycontrol |date=25 May 2018}} It acquired the hotel booking platform NightStay in 2019.{{cite news|last1=Ahuja|first1=Aakanksha|title=Paytm forays into hotel booking with NightStay acquisition|url=https://www.livemint.com/companies/news/paytm-forays-into-hotel-booking-with-nighstay-acquisition-1548764249112.html|access-date=7 December 2021|work=mint|date=29 January 2019|language=en}}

In October 2021, Paytm acquired digital lending company CreditMate.{{cite news|title=IPO-bound Paytm acquires lending startup CreditMate|url=https://economictimes.indiatimes.com/tech/startups/ipo-bound-paytm-acquires-lending-startup-creditmate/articleshow/86749292.cms|access-date=7 December 2021|work=The Economic Times}}

Paytm invested $5 million in auto-rickshaw aggregator and hyperlocal delivery firm Jugnoo in 2015.{{Cite news|url=https://www.livemint.com/Companies/N46vHVtsoC6p4YyKnIaTXL/Jugnoo-raises-10-mn-in-funding-round-led-by-Paytm.html|title=Jugnoo raises $10 million in funding round led by Paytm|last=Poovanna|first=Sharan|date=18 April 2016|work=livemint.com|access-date=7 April 2018}} In 2016, it invested in logistics startups LogiNext and XpressBees.{{cite news|url=https://www.business-standard.com/article/companies/paytm-invests-10-mn-in-logistics-data-start-up-115092300680_1.html|title=Paytm invests $10 mn in logistics data start-up|work=Business Standard}}{{Cite news|url=https://www.thehindubusinessline.com/info-tech/paytm-to-replicate-alibabas-logistics-strategy-with-loginext/article9272248.ece|title=Paytm to replicate Alibaba's logistics strategy with LogiNext|work=@businessline|access-date=7 April 2018|language=en}} In April 2017, Paytm invested in healthcare artificial intelligence (AI) startup QorQL.{{Cite news|url=https://inc42.com/buzz/paytm-backs-qorql/|title=Paytm Backs AI And Big Data Driven Healthtech Startup QorQL|date=7 April 2017|work=Inc42 Media|access-date=7 April 2018|language=en-US}} It also invested in mobile loyalty program and analytics startup MobiQuest.{{cite news |title=Paytm invests in loyalty program and analytics startup MobiQuest |url=https://www.moneycontrol.com/news/business/startup/paytm-invests-in-loyalty-program-and-analytics-startup-mobiquest-2328525.html |access-date=29 June 2024 |work=Moneycontrol}}

{{Main|PayPay}}

Paytm established a joint venture with SoftBank and Yahoo! Japan, called PayPay Corporation, to offer services in the Japanese market. Paytm launched the PayPay app, a QR-based payment settlement service, in Japan on 22 October 2018.{{cite news|url=https://economictimes.indiatimes.com/small-biz/startups/newsbuzz/paypay-in-japan-with-paytms-qr-tech/articleshow/66310108.cms|title=Papay in Japan with Paytm's QR tech|newspaper=Economic Times|date=22 October 2018}}

Paytm Labs Inc. was established in Toronto, Ontario in 2014 as a research and development division.{{cite web|title=About us|url=https://www.paytm.ca/about/|website=www.paytm.ca|access-date=26 October 2021|language=en}} It recently launched a fraud risk management platform called Pi for fintechs and digital marketplaces where transaction value is high.{{cite news|url=https://securitybrief.asia/story/paytm-labs-launches-ml-powered-fraud-risk-management-platform|title=Paytm Labs launches ML-powered fraud risk management platform|work=securitybrief.asia}}{{cite news|last1=Ganguly|first1=Payal|title=Paytm: Paytm launches its digital wallet play in Canada|url=https://economictimes.indiatimes.com/small-biz/startups/paytm-launches-its-digital-wallet-play-in-canada/articleshow/57670360.cms|website=The Economic Times|access-date=26 October 2021}}{{cite web|url=https://blog.paytm.com/paytm-goes-global-we-now-have-an-app-for-canadian-bill-payments-1e710b582c49|title=Paytm goes global, we now have an app for Canadian bill payments|publisher=Paytm|date=16 March 2017}}

Paytm Insider is a mobile app that helps to book tickets for Cricket matches, live entertainment shows and sports games online.{{cite news|url=http://everythingexperiential.businessworld.in/article/Paytm-Insider-Swiggy-Steppinout-Join-Hands-To-Bring-Arijit-Singh-s-India-Tour-/16-11-2022-454396/|title=Paytm Insider & Swiggy Steppinout Join Hands To Bring Arijit Singh's 'India Tour'|work=Businessworld}}{{cite news|url=https://english.sakshi.com/news/sports/why-you-cant-buy-ind-vs-aus-3rd-t20i-match-tickets-paytm-insider-161072|title=Why You Can't Buy IND vs AUS 3rd T20I Match Tickets on Paytm Insider|work=Sakshi}}

During the COVID-19 pandemic in India, Paytm contributed {{INR}}10 to every single user who pays to the PM CARES Fund via their app; within ten days they had collected {{INR}}100 crores in their app. Their 1,200 employees contributed 15 days or even a few months of their salaries to the fund.{{cite news|title=Coronavirus: Paytm collects Rs 100 crore for PM-CARES fund from donors|url=https://www.businesstoday.in/current/corporate/coronavirus-paytm-collects-Rs-100-crore-for-pm-cares-fund-from-donors/story/400754.html|access-date=16 April 2020|work=businesstoday.in}}

Through their platform, Paytm made 21,000 oxygen concentrators available for people in need,{{Cite web|last=www.ETRetail.com|title=Paytm to make available 21,000 oxygen concentrators from May 1st week – ET Retail|url=https://retail.economictimes.indiatimes.com/news/industry/paytm-to-make-available-21000-oxygen-concentrators-from-may-1st-week/82291180|access-date=17 June 2021|website=ETRetail.com|language=en}} and donated oxygen plants in 13 worst-hit cities to help hospitals get oxygen.{{Cite web|author=Staff Writer|date=4 May 2021|title=Paytm to set up oxygen plants across 13 cities to assist hospitals|url=https://www.livemint.com/companies/news/paytm-to-set-up-oxygen-plants-across-13-cities-to-assist-hospitals-11620122911152.html|access-date=17 June 2021|website=mint|language=en}}

In August 2022, Paytm Foundation partnered with the United Nations Environment Program (UNEP) to set up the Air Quality Action Forum (AQAF) to curb air pollution in India.{{cite news|url=https://paytm.com/blog/sustainability/paytm-foundation-united-nations-environment-program/|title=Paytm Foundation, United Nations Environment Program Join Hands to Establish Air Quality Action Forum|work=Paytm}}

{{div col|colwidth=30em}}

• PhonePe

{{div col end}}

{{Portal bar|Internet|Companies|India|Technology}}

{{reflist}}

• [https://paytm.com/ Official website]

{{Banking in India}}

{{Digital payment providers}}

{{FinTech in India}}

{{SoftBank}}

Category:Indian companies established in 2010

Category:Financial services companies established in 2010

Category:Internet properties established in 2010

Category:2010 establishments in Uttar Pradesh

Category:Companies based in Noida

Category:E-commerce in India

Category:Mobile payments in India

Category:Indian brands

Category:Online payments

Category:Payment service providers

Category:Softbank portfolio companies

Category:Super-apps

Category:Payments banks

Category:2021 initial public offerings

Category:Mobile payments

Category:Companies listed on the Bombay Stock Exchange

Category:Companies listed on the National Stock Exchange of India

Category:Retail companies established in 2010

Category:Online retailers of India