Placetel

{{Short description|German company}}

{{Infobox company

| name = Gamma Placetel GmbH

| logo = Logo-placetel.svg

| type = GmbH

| traded_as =

| foundation = {{start date and age|df=y|2007}}

| location = Cologne, Germany

| area_served =

| key_people = Peter Kurt Nowack
Gerben Wijbenga{{Cite web |title=Gamma Placetel GmbH |url=https://www.northdata.de/Gamma%20Placetel%20GmbH,%20K%C3%B6ln/Amtsgericht%20D%C3%BCsseldorf%20HRB%2080257 |access-date=2025-04-08 |website=North Data}}

| revenue =

| assets =

| num_employees =

| services = Cloud communications

| homepage = {{URL|placetel.de}}

}}

Placetel is a German provider of cloud communication technologies based in Cologne.

Products and services

Placetel provides cloud-based telephone and communication technologies and systems, particularly cloud telephony, unified communications, and online collaboration tools for corporate use.{{Cite web |last=Brack |first=Jan |last2=Schmitz |first2=Maximilian |date=2018-12-30 |title=Videokonferenz: Systeme und Tools für optimale Video-Meetings: Placetel |url=https://www.netzwelt.de/news/70805_3-voip-telefonie-test-5-anbieter-vergleich.html |access-date=2025-04-08 |website=Netzwelt |language=de}} The company primarily offers its own Webex-based UCaaS product,{{Cite web |last=Pfister |first=Benjamin |date=2024-09-25 |title=Gamma übernimmt Placetel von Cisco |url=https://www.heise.de/news/Gamma-uebernimmt-Placetel-von-Cisco-9952358.html |access-date=2025-04-08 |website=Heise |language=de}}{{Cite web |last=Wiltscheck |first=Ronald |date=2021-08-28 |title=UCC samt Telefonie für KMU: Placetel bindet sich enger an Cisco |url=https://www.channelpartner.de/a/placetel-bindet-sich-enger-an-cisco,3338675 |access-date=2025-04-08 |website=Channel Partner |language=de}} which include a comprehensive collaboration suite that integrates various team communication technologies into one application. Its VoIP-based phone system includes over 150 business functions,{{Cite web |last=Künstler |first=Diana |last2=Adelmann |first2=Stefan |date=2022-07-15 |title=Business-Telefonie aus der Cloud |url=https://www.connect-professional.de/markt/business-telefonie-aus-der-cloud.197490/seite-2.html |access-date=2025-04-08 |website=Connect Professional |language=de}} such as video conferencing, chat,{{Cite news |date=2020-04-23 |title=(Cloud-)Kommunikationslösungen von Cisco Placetel |work=Channel Partner |language=de}} and integrations with CRM, ERP & collaboration systems,{{Cite web |last=Narloch |first=Sabine |date=2024-09-23 |title=Gamma schließt Placetel-Übernahme ab |url=https://www.connect-professional.de/office-kommunikation/gamma-schliesst-placetel-uebernahme-ab.331395.html |access-date=2025-04-08 |website=Connect Professional |language=de}}{{Cite web |last=Dincel |first=Mihriban |date=2024-09-24 |title=UC-Anbieter Gamma kauft Placetel |url=https://www.it-business.de/uc-anbieter-gamma-kauft-placetel-a-e2569fba12c2290864b97ae925e503df/ |access-date=2025-04-08 |website=IT-Business |language=de}}{{Cite web |last=Hülskötter |first=Michael |date=2020-11-18 |title=So profitieren SMB-Firmen von Placetel Cloud-Telefonie und Cisco Webex |url=https://www.it-techblog.de/so-profitieren-smb-firmen-von-placetel-cloud-telefonie-und-cisco-webex/11/2020/ |access-date=2025-04-08 |website=IT-TechBlog |language=de}} like Salesforce and HubSpot,{{Cite news |date=2022-08-12 |title=Roadshow der Cisco-Company erfolgreich |work=Channel Partner |language=de}} as well as Zendesk and Microsoft Teams.

Placetel's cloud-based telephony system serves as an alternative to traditional telephone systems in offices and companies, enabling employees to make simultaneous calls from different locations and across multiple devices.{{Cite web |last=Gepperth |first=Jan Max |date=2021-05-15 |title=Wie ein Anrufbeantworter: Evangelische Kirchengemeinde bietet eine Telefonpredigt an |url=https://www.op-online.de/region/obertshausen/obertshausen-wie-ein-anrufbeantworter-evangelische-kirchengemeinde-bietet-eine-telefonpredigt-an-90577209.html |access-date=2025-04-08 |website=OP online |language=de}}{{Cite news |date=2021-12-01 |title=Cloud Telefonie |work=Channel Partner |language=de}} The company also provides telephone numbers, including the option to add international numbers from 40 different countries.

In addition to communication technologies, Placetel provides hardware such as desk phones, cameras, headsets, and Wi-Fi access points. These are also offered as rentals, including support services and replacement options.{{Cite web |last=Ladner |first=Ralf |date=2021-12-07 |title=Placetel ergänzt Portfolio um Hardware-as-a-Service-Angebot |url=https://netzpalaver.de/2021/12/07/placetel-ergaenzt-portfolio-um-hardware-as-a-service-angebot/ |access-date=2025-04-08 |website=Netzpalaver |language=de}}

Access and availability

Placetel's services are available throughout Germany for small and large companies. As a cloud-based system, it does not require physical installation on-site, allowing companies to set up and manage their communication systems remotely. Users can book integrations with various business software applications via a central app store. Independent software vendors can also offer their own apps in the app store.

The Placetel systems are distributed digitally and via local partners.{{Cite web |last=Lück |first=Folker |date=2024-09-23 |title=Gamma schließt Placetel-Übernahme ab |url=https://www.crn.de/news/4362752/gamma-schlieb-placetel-ubernahme-ab |access-date=2025-04-08 |website=CRN |language=de}}

History

Placetel was founded in 2007 and launched its cloud telephone system in 2008. In 2012, Placetel entered into a partnership with Vodafone and set up a mobile extension for its system.{{Cite web |title=Über Placetel |url=https://www.placetel.de/unternehmen |access-date=2025-04-08 |website=Placetel |language=de}} In 2013, BroadSoft acquired Placetel,{{Cite news |last=Ermisch |first=Steffen |date=2014-10-07 |title=Mehr Raum für Ideen |work=Handelsblatt |pages=44 |language=de}} which later became part of Cisco after its acquisition in 2018.

The company's international expansion began in 2021, with operations extending to the United Kingdom and France.{{Cite news |date=2021-11-22 |title=Ein Blumenstrauß an Unterstützung. |work=IT-Business |pages=14 |language=de}}

In 2024, Gamma Communications, a British cloud communications provider, acquired Placetel from Cisco. The acquisition enabled Gamma to expand its presence in European markets.

References

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