Red Lion Hotels Corporation

{{Infobox company

| name = Red Lion Hotels Corporation

| former_name = {{ubl|class=nowrap

| Goodale & Barbieri Companies | {{small|(1950s–1997)}}

| Cavanaughs Hospitality Corporation | {{small|(1997–2000)}}

| WestCoast Hospitality Corporation | {{small|(2000–2005)}}}}

| logo = Red Lion Hotels Corporation logo.svg

| logo_size = 150px

| type = Subsidiary

| foundation = {{start date and age|1937}} (as a property management division of a bank, later becoming Goodale & Barbieri Companies)
Spokane, Washington, U.S.

| founder =

| location_city = Denver, Colorado

| location_country = U.S.

| area_served = United States, Canada

| key_people = John Russell (CEO)

| num_employees = 1,783 (2015)

| revenue = {{loss}} US$142.92 million (2015)

| operating_income = {{profit}} US$13.88 million (2015)

| net_income = {{profit}} US$2.7 million (2015)

| assets = {{profit}} US$287.22 million (2015)

| equity = {{profit}} US$167.60 million (2015)

| industry = Hospitality

| products = Hotels and resorts

| parent = Sonesta International Hotels

| subsid = Vantage Hospitality
GuestHouse International
Hotel RL
Red Lion Hotels

| homepage = {{URL|http://www.redlion.com/|redlion.com}}

}}

Red Lion Hotels Corporation, doing business as RLH Corporation, is an American hospitality corporation that primarily engages in the franchising, management and ownership of upscale, mid-scale and economy hotels. Red Lion, headquartered in Denver, Colorado, has 90,000 rooms across more than 1,400 properties (as of May 2018){{cite web|url=http://ir.redlion.com/static-files/fee4a5ca-5707-4559-87cf-7137e8f8b393|title=Investor Presentation, May 29, 2018|access-date=1 June 2018}} in North America.

History

=Goodale & Barbieri era=

==1930s–1970s: Origins as a local property management company==

Red Lion Hotels Corporation's roots can be traced back to Spokane, Washington in 1937 when the property management division of Washington Trust Bank, then known as The Washington Trust Company, was established and led by a man named Frank M. Goodale. Goodale quickly hired Louis Barbieri, who was from nearby De Smet, Idaho and a recent business degree graduate from Gonzaga University, to work under him.{{cite web |title=WestCoast Hospitality Corporation History |url=http://www.fundinguniverse.com/company-histories/westcoast-hospitality-corporation-history/ |website=Funding Universe |access-date=November 29, 2020}} Frank Goodale purchased the property management business from Washington Trust in 1944 and kept Barbieri on as an employee. By the mid-1950s, Barbieri was elevated to a partner in the business, and the company formally became known as Goodale & Barbieri Companies.{{cite web |title=History |url=https://g-b.com/history/ |website=Explore the History of Goodale and Barbieri |publisher=Goodale & Barbieri Company |access-date=November 29, 2020}} Though Barbieri went on to buy out Goodale's share in the company in 1959, he maintained the company's name. The company focused primarily on commercial real estate and development, but expanded into housing in 1972.

==1970s–1990s: Diversification into lodging and entertainment operations==

In 1976, Goodale & Barbieri launched its hospitality division, constructing and opening its first hotel{{cite web |title=Form S-1 (filed as of January 20, 1998) - Cavanaughs Hospitality Corporation |url=https://www.sec.gov/Archives/edgar/data/1052595/0000944209-98-000119.txt |website=Search Historical SEC EDGAR Archives |publisher=Securities and Exchange Commission |access-date=November 29, 2020}} near present-day Riverfront Park. The hotel, originally called the TraveLodge River Inn (unrelated to Travelodge), was constructed in a limited liability partnership with the Burlington Northern Railroad on a four-acre plot of land, then-utilized as a coal storage yard, that the railroad owned but no longer needed, in part because of the urban transformation and redevelopment of Spokane's riverfront for Expo '74.{{cite news |last1=Tinsley |first1=Jesse |title=Then and Now: TraveLodge River Inn |url=https://www.spokesman.com/stories/2019/oct/28/then-and-now-travelodge-river-inn/ |access-date=November 29, 2020 |work=The Spokesman-Review |date=October 28, 2019}}

Goodale & Barbieri eventually created a brand name for the company's hotel operations, launching the Cavanaughs brand in 1980. By 1987, the company established a computerized event ticketing company, G&B Select A Seat, which is now known as TicketsWest. In 1991, the company briefly ventured into food production, purchasing a local Spokane dairy, Broadview Dairy, out of bankruptcy and operating it until its closure in 1997.{{cite news |title=Then and Now: Broadview Dairy |url=https://www.spokesman.com/stories/2019/feb/04/then-and-now-broadview-dairy/ |access-date=November 29, 2020 |work=The Spokesman-Review |date=February 2, 2019}}

=Going public=

File:Red Lion Hotels Corporation HQ.jpg

==1990s–2000s: IPO, mergers, and corporate rebrandings==

===Rebranding as Cavanaughs Hospitality Corporation===

Preparing for an initial public offering, Goodale & Barbieri Companies adopted its hotel brand into its corporate identity in 1997, changing its name to Cavanaughs Hospitality Corporation. The IPO was completed in April 1998, and Cavanaughs began trading under the ticker CVH.[http://investor.shareholder.com/rlhcorp/releasedetail.cfm?ReleaseID=3976 Off to a Strong Start: Cavanaughs Hospitality begins trading on NYSE]

===Merger and rebranding to WestCoast Hospitality Corporation===

By the end of 1999,[http://www.hospitalitynet.org/news/4004032.html Cavanaughs Hospitality Corporation and WestCoast Hotels, Inc. Agree to Form One Hotel Company] Cavanaughs announced it would acquire its regional rival, Seattle-based WestCoast Hotels, Inc. with transaction closing on January 7, 2000.[http://investor.shareholder.com/rlhcorp/releasedetail.cfm?ReleaseID=12970 Cavanaughs Hospitality Corporation Closes On Transaction With Westcoast Hotels, Inc.] On March 1, 2000, the combined company began trading under the new ticker, WEH.[http://investor.shareholder.com/rlhcorp/releasedetail.cfm?ReleaseID=14466 Cavanaughs Hospitality Corporation Begins Trading Under New Symbol, Weh; Changes Name To Westcoast Hospitality Corporation] Recognizing the broader geographic reach of the WestCoast name, Cavanaughs also changed its name to WestCoast Hospitality Corporation with the launch of its new stock ticker and announced plans to rebrand its hotels into the WestCoast name.[http://www.company-histories.com/WestCoast-Hospitality-Corporation-Company-History.html WestCoast Hospitality Corporation]

In addition to the expanded hotel portfolio following the acquisition of WestCoast, the company also announced plans to franchise properties under its brand.[http://www.spokanejournal.com/local-news/westcoast-readies-to-expand/ WestCoast readies to expand]

===Red Lion Hotels acquisition===

By 2001, the company grew again; this time by announcing it would acquire the Red Lion Hotels brand and properties (along with several other DoubleTree properties) from Hilton Hotels.[http://investor.shareholder.com/rlhcorp/releasedetail.cfm?ReleaseID=62268 Hilton Signs Letter of Intent to Sell Red Lion Chain and Selected Doubletree Locations to Westcoast Hospitality] The $51 million acquisition expanded the company's footprint to every Western state, except New Mexico, and grew its portfolio to nearly 90 hotels and 15,000 rooms.{{cite news |last1=Wiley |first1=John K. |title=WestCoast hotel empire expands |url=https://www.seattlepi.com/business/article/WestCoast-hotel-empire-expands-1077838.php |access-date=November 29, 2020 |work=Seattle Post-Intelligencer |date=January 18, 2002}} Capitalizing on the Red Lion brand, a majority of the company's WestCoast Hotels properties were rebranded to the Red Lion name within the two years following the acquisition.{{cite news |last1=Slack |first1=Eric |title=Red Lion Hotels Corporate: Staking its Claim |url=http://www.welcome-mag.com/index.php?option=com_content&task=view&id=6980&Itemid=31 |url-status=dead |archive-url=https://web.archive.org/web/20110718023537/http://www.welcome-mag.com/index.php?option=com_content&task=view&id=6980&Itemid=31 |archive-date=July 18, 2011 |access-date=March 3, 2009 |work=Welcome Magazine |publisher=RedCoat Publishing |date=November 1, 2008}}

=Red Lion Hotels Corporation era=

==2005–2016: Further rebranding, divestitures, and acquisitions==

In September 2005, further realizing the revitalization of the Red Lion name, WestCoast Hospitality Corporation assumed its present-day name, Red Lion Hotels Corporation and changed its stock ticker to RLH. It also announced its ambitions to double in size from 50 markets to 100 markets by 2010 through company-owned, joint venture, and franchised hotel openings.{{cite web |title=Red Lion Hotels Launches New Brand Image and Outlines Growth Initiatives |url=https://www.sec.gov/Archives/edgar/data/1052595/000089102005000252/v12767exv99w1.htm |website=Search Historical SEC EDGAR Archives |publisher=US Securities and Exchange Commission |access-date=November 29, 2020}}

In April 2006, RLHC divested its real estate management business, G&B Real Estate Services, spinning it off into a separate company.{{cite press release |title=Red Lion Hotels Corporation to Spin Off G&B Real Estate Services |url=https://www.hotelnewsresource.com/article21841.html |access-date=November 29, 2020 |work=Hotel News Resource |date=April 12, 2006}} The spun-off company was reestablished as Goodale & Barbieri Company, a nod to its historical past, and as of 2020, remains based in Spokane and led by members of the Barbieri family.

In mid-2008, Columbia Pacific Opportunity Fund, an investment manager for the Baty family, the Seattle founders of Emeritus Corporation, submitted an unsolicited acquisition offer of $9.50 per share to acquire Red Lion.[http://seattletimes.nwsource.com/html/businesstechnology/2008279504_webredlion17.html "Seattle firm drops bid for Red Lion Hotels"], The Seattle Times, October 17, 2008, Accessed March 5, 2009. At the time, Columbia Pacific held 12.7 percent of Red Lion. By October, Columbia Pacific had withdrawn its offer and, shortly thereafter, the Red Lion board of directors enacted a poison pill plan, drawing the ire of Columbia Pacific which stated its belief that Red Lion should be liquidated because company-owned assets were in "excess of Red Lion's market capitalization".{{cite web |title=Red Lion Faces Shareholder Criticism |url=http://www.istockanalyst.com/article/viewarticle/articleid/3034464 |publisher=istockanalyst.com |url-status=dead |archive-url=https://archive.today/20130126215758/http://www.istockanalyst.com/article/viewarticle/articleid/3034464 |archive-date=2013-01-26 }} Later that year, after the share price increased significantly, Red Lion removed its poison pill.{{cn|date=April 2024}}

Growth of its hotel operations continued into the 2010 decade. In October 2014, RLHC announced a new upscale conversion brand, Hotel RL. In April 2015, RLHC acquired GuestHouse International, LLC and its two brands, GuestHouse International and Settle Inn & Suites, from Boomerang Hotels in a deal with up to $10 million.{{cite news|last1=Trejos|first1=Nancy|title=Red lion hotels to buy two economy, mid-scale brands|url=https://www.usatoday.com/story/travel/2015/04/23/red-lion-hotels-buys-guesthouse-international-settle-inn/26255925/|access-date=24 October 2016|publisher=USA Today|date=April 23, 2015}}{{cite web|author=HNN Newswire|title=RLHC to acquire GuestHouse, Settle Inn brands|url=http://hotelnewsnow.com/Articles/25867/RLHC-to-acquire-GuestHouse-Settle-Inn-brands|publisher=Hotel News Now|date=April 24, 2015|access-date=April 5, 2018}} The acquisition more than doubled Red Lion's size from 57 properties to 130{{cite web|title=GuestHouse CEO reveals twist in RLHC deal|url=http://hotelnewsnow.com/Articles/25886/GuestHouse-CEO-reveals-twist-in-RLHC-deal|publisher=Hotel News Now|access-date=October 24, 2016}} properties and added 5,187 rooms to its portfolio.{{cite web|last1=Gale|first1=Casey|title=RLHC to Acquire GuestHouse and Settle Inn|url=http://lodgingmagazine.com/rlhc-to-acquire-guesthouse-and-settle-inn/|website=Lodging Magazine|date=24 April 2015 |publisher=Lodging Media|access-date=October 24, 2016}}

==2016–present: Vantage acquisition, headquarters relocation, and refocus==

In September 2016, RLHC acquired Vantage Hospitality Group and its brands Vantage Hotels, Americas Best Value Inn, Canadas Best Value Inn, Lexington by Vantage, America's Best Inns and Suites, Country Hearth Inns, Jameson Inns, Signature Inn, and 3 Palms Hotels & Resorts.{{cite web|url=http://investor.shareholder.com/rlhcorp/releasedetail.cfm?ReleaseID=988984|title=Red Lion Hotels Corporation Enters Into Definitive Agreement to Acquire Substantially All of Vantage Hospitality Group|access-date=22 October 2016}}{{cite web|url=http://investor.shareholder.com/rlhcorp/releasedetail.cfm?ReleaseID=991757|title=Red Lion Hotels Closes Acquisition of Vantage Ahead of Schedule|access-date=October 22, 2016}}

Following up on its acquisition of Vantage and its nine brands, RLHC pared down its brand lineup and positioning in May 2017 to eliminate market position overlaps and provide its franchisees the flexibility to move between brands. In addition to retiring the Vantage name, the announcement eliminated five of the nine Vantage brands – keeping only Signature Inn, Americas Best Value Inn, Canadas Best Value Inn, and Country Hearth Inn & Suites. All five of Red Lion's pre-acquisition brands were maintained.{{cite news|title=Red Lion Hotels Corporation Unveils New Alignment of Brands|url=https://www.hospitalitynet.org/news/4082601.html|access-date=2 July 2017|agency=Hospitality Net|date=May 9, 2017}} The eliminated Vantage brands competed directly with Red Lion's existing brands or had a very small footprint. With the brand realignment, RLHC also subdivided its economy segment into three tiers – upper economy, economy, and lower economy – and promoted its existing GuestHouse brand to the upper economy segment. The retired Vantage brands and properties were reorganized into an RLHC-owned entity called the Stays Inns Collection.{{cite web |title=Home |url=https://www.stayinns.com/ |website=Stays Inns Collection |access-date=November 28, 2020}}

File:RedLionHotelsCorporation-logo.svg

To reflect its growing portfolio of brands beyond its eponymously named Red Lion Hotels chain, the company quietly rebranded itself as RLH Corporation around July 2017, though still maintaining its legal name of Red Lion Hotels Corporation. In conjunction with this, the company also began using a new logo that could be best described as an evolution to the old logo, rather than a wholesale rebranding. The revised logo largely maintained the fonts, colors, and design language of its former logo, but removed the words "Red Lion Hotels" and placed a visual emphasis on the "RLH" acronym that was present in its former logo by enlarging and thickening the font, as well as enlarging and darkening the red square that the acronym resides in.

As a result of its acquisition of Vantage Hospitality, which transformed the company's footprint from regional to national, Red Lion Hotels Corporation moved its corporate headquarters from Spokane to Denver, Colorado, in August 2017, to be more centrally located to its franchisees, partners, vendors, and two regional offices. The former headquarters office in Spokane will be maintained as a regional office along with the former headquarters of Vantage Hospitality in Coral Springs, Florida.{{cite web|title=RLH Corporation Reports Second Quarter 2017 Results|url=http://investor.shareholder.com/rlhcorp/releasedetail.cfm?ReleaseID=1036051|publisher=RLHC (Red Lion Hotels Corporation)|access-date=August 4, 2017}}{{cite news |last=Kramer |first=Becky |date=August 3, 2017 |title=Parent of Red Lion Hotels moves corporate headquarters from Spokane to Denver |url=http://www.spokesman.com/stories/2017/aug/03/parent-of-red-lion-hotels-moves-corporate-headquar/#/0 |work=The Spokesman-Review |access-date=October 7, 2017}}

On August 17, 2017, RLHC announced it had sold its TicketsWest business to Paciolan, a ticketing business which is owned by Learfield.{{Cite web|url=http://www.intix.org/news/359642/Paciolan-to-Buy-TicketsWest-WestCoast-Ent..htm|title=Paciolan to Buy TicketsWest, WestCoast Ent. - International Ticketing Association|website=www.Intix.org|access-date=August 17, 2017}} On April 4, 2018, RLHC announced it had reached an agreement with Wyndham Worldwide to acquire the Knights Inn brand for $27 million.{{cite news|title=Wyndham sells Knights Inn brand to Red Lion ahead of spin-off|url=https://www.hotelmanagement.net/transactions/wyndham-sells-knights-inn-brand-to-red-lion-ahead-spin-off|access-date=20 May 2018|publisher=Hotel Management|date=4 April 2018}} The transaction closed on May 14, 2018.{{cite news|url=https://finance.yahoo.com/news/rlh-corporation-closes-acquisition-knights-213325020.html|title=RLH Corporation Closes Acquisition of the Knights Inn Brand from Wyndham Hotel Group |url-status=dead |archive-url=https://web.archive.org/web/20180706050238/https://finance.yahoo.com/news/rlh-corporation-closes-acquisition-knights-213325020.html|archive-date=2018-07-06|access-date=2021-11-10|agency=GlobalNewswire|publisher=Yahoo Finance|date=14 May 2018}} On December 30, 2020, it was announced RLHC would be acquired by Sonesta International Hotels Corporation.{{Cite news|url=https://www.globenewswire.com/news-release/2020/12/31/2151926/0/en/RLH-Corporation-Announces-Agreement-to-be-Acquired-by-Sonesta-International-Hotels-for-3-50-Per-Share-in-Cash-Transaction-Valued-at-Approximately-90-Million.html |title=RLH Corporation Announces Agreement to be Acquired by Sonesta International Hotels for $3.50 Per Share in Cash; Transaction Valued at Approximately $90 Million |date=2020-12-30| access-date=2020-12-31}} The acquisition was finalized on March 17, 2021.{{Cite news|url=https://www.hotelbusiness.com/sonesta-completes-acquisition-of-rlh-corporation/ |title=Sonesta completes acquisition of RLH Corporation |date=2021-03-17|access-date=2021-03-19}}

Hotels

Red Lion Hotels Corporation operates six hotel brands within the following market segments:{{cite web|title=RLH Corporation Brand Overview|url=http://cdn.franchise.redlion.com/3672714444/cms/pressroom/rlh_corporation_brand_overview.pdf|publisher=Red Lion Hotels Corporation|access-date=2 July 2017}}

class="wikitable"

!Brand

!Market segment

Hotel RL

|Upscale

Red Lion Hotels

|Upper midscale

Red Lion Inn & Suites

|Midscale select service

{{unbulleted list|Americas Best Value Inn

|Canadas Best Value Inn}}

|Economy

Knights Inn

|Lower economy

=Franchising=

The Franchise Segment licenses the Red Lion brand to third-party hotel owners. As of 2009, there were approximately 17 franchised Red Lion hotels. Hotel owners can franchise as either a full-service Red Lion Hotel, which offer restaurant and banquet meeting space; a limited-service Red Lion Inn & Suites; or under the Leo Hotel Collection, for unique, boutique, or historic hotels.{{cite web|url=http://investor.shareholder.com/rlhcorp/releasedetail.cfm?ReleaseID=735404|title=Red Lion Hotels Announces Brand in Development, The Leo Hotel Collection|work=shareholder.com}} The Las Vegas Hotel & Casino was the first hotel to join the Leo Collection in February 2013.{{cite web|url=http://investor.shareholder.com/rlhcorp/releasedetail.cfm?ReleaseID=737728|title=LVH - Las Vegas Hotel & Casino First to Join New Leo Hotel Collection|work=shareholder.com}}

Loyalty program

RLHC operates a loyalty program called Hello Rewards with support provided within a mobile app provided by Monscierge. Each qualifying stay will earn the guest 10 Hello Bucks, which can be used towards future stays with no blackouts.{{Cite web|url=https://www.redlion.com/joinhellorewards|title=Hello Rewards Sign Up {{!}} Red Lion Hotels|website=www.redlion.com|access-date=2020-04-19}}