Time Warner Cable#Insight Communications

Time Warner Cable traces back to two cable entities owned by Time Inc. and Warner Communications respectively in the 1970s; American Television and Communications, which was established in 1962, and would be acquired by Time in 1977; and Warner Cable, established in 1973.{{Cite web |last=Satkowiak |first=Larry |date=2014-01-30 |title=Time Warner Cable's Family Tree {{!}} Archives |url=https://www.cablefax.com/archives/time-warner-cable-rsquo-s-family-tree |access-date=2023-06-04 |website=Cablefax |language=en}}

Warner Cable would eventually diversify into channels with the formation of Warner Cable Communications in 1977, creating test channels such as Pinwheel, Star Channel and even Sight on Sound; these would eventually be officially launched as Nickelodeon & The Movie Channel in 1979, and MTV in 1981 respectively. In 1979, American Express was brought in to form a joint-venture cable network and cable television firm called Warner-Amex Satellite Entertainment, and eventually Warner Cable was renamed to Warner-Amex Cable. WAC would eventually create the QUBE interactive service until it was shut down in 1984.

On June 25, 1984, it was announced that the channels would be spun off into a public-traded corporation known as MTV Networks Inc.; which was eventually purchased by Viacom International a year after.{{cite web|author=|date=July 19, 1985|title=BUSINESS PEOPLE; A Chief Is Named By MTV Networks|url=https://www.nytimes.com/1984/07/19/business/business-people-a-chief-is-named-by-mtv-networks.html|access-date=June 1, 2014|website=The New York Times}}{{Cite news|last=Fabrikant|first=Geraldine|date=1986-09-17|title=VIACOM CHIEF LEADS GROUP'S BUYOUT BID (Published 1986)|language=en-US|work=The New York Times|url=https://www.nytimes.com/1986/09/17/business/viacom-chief-leads-group-s-buyout-bid.html|access-date=2021-01-23|issn=0362-4331|quote=In November 1985, Viacom acquired MTV Networks for $326 million in cash and warrants. One-third of MTV was publicly owned; the rest was owned by Warner Communications and the American Express Company. At the same time, Viacom bought 50 percent of Showtime, the pay television service, that it did not already own for $184 million.}}

In December 1986, American Express sold its half ownership of Warner-Amex Cable back to Warner Communications; reverting the name to Warner Cable.[https://worldradiohistory.com/hd2/IDX-Business/Magazines/Archive-BC-IDX/86-OCR/BC-1986-12-01-OCR-Page-0100.pdf#search=%22warner%20communications%20american%20express%22 Broadcasting Magazine (December 1, 1986)]

In the late 1980s, Warner Communications, which was in financial trouble at the time, planned to merge with Time Inc; which would lead to ATC becoming a sibling to Warner Cable.{{Cite news|last=Norris|first=Floyd|date=March 5, 1989|title=Time Inc. and Warner to Merge, Creating Largest Media Company|language=en-US|work=The New York Times|url=https://www.nytimes.com/1989/03/05/us/time-inc-and-warner-to-merge-creating-largest-media-company.html|access-date=March 18, 2019|issn=0362-4331}} After a delay in the deal, Warner Communications officially merged with Time Inc. to create Time Warner in 1990; ATC & Warner Cable would eventually become part of a new division known as the Time Warner Cable Group. This was in large part because 18% of ATC was still owned by outside shareholders. Both divisions were merged into a single division of Time Warner Entertainment in 1992, following Time Warner Entertainment's buyout of the remainder of ATC; this was in part so it could in turn include the cable systems as part of a new limited partnership with Toshiba and C Itoh & Company, Time Warner Entertainment Company L.P., under which TWC, Warner Bros., and Home Box Office, Inc. were put into.{{Cite news |agency=Reuters |date=1992-08-14 |title=COMPANY NEWS; 2 CABLE TELEVISION UNITS OF TIME WARNER TO BE MERGED |url=https://www.nytimes.com/1992/08/14/business/company-news-2-cable-television-units-of-time-warner-to-be-merged.html |access-date=2024-01-23 |work=The New York Times |language=en-US |issn=0362-4331}}{{Cite news |last=Fabrikant |first=Geraldine |date=1992-02-06 |title=THE MEDIA BUSINESS; Time Warner to Take Over Cable Operator |url=https://www.nytimes.com/1992/02/06/business/the-media-business-time-warner-to-take-over-cable-operator.html |access-date=2024-01-23 |work=The New York Times |language=en-US |issn=0362-4331}}

In 1993, telephone company US West purchased a 25% in TWEC L.P., including Time Warner Cable; this was in part to finance a joint venture, eventually named TW Telecom, intended to build up a fiber-optic communication infrastructure, as well as provide additional cash for Time Warner to upgrade their cable systems. Another cited benefit was that TWC could market telephone service provided by US West alongside their cable television services{{Cite web |last=Flanigan |first=James |date=1993-05-19 |title=Cable TV's New Frontier : Time Warner's Bold Deal Blazes a Trail for Others to Follow |url=https://www.latimes.com/archives/la-xpm-1993-05-19-fi-37105-story.html |access-date=2024-01-23 |website=Los Angeles Times |language=en-US}}{{Cite news |last=Fabrikant |first=Geraldine |date=1993-05-18 |title=THE MEDIA BUSINESS: Building a Future for Cable TV Via the Telephone; Time Warner Chief Proves Deal Maker |url=https://www.nytimes.com/1993/05/18/business/media-business-building-future-for-cable-tv-via-telephone-time-warner-chief.html |access-date=2024-01-23 |work=The New York Times |language=en-US |issn=0362-4331}}{{Cite news |last=Fabrikant |first=Geraldine |date=1993-05-17 |title=THE MEDIA BUSINESS; US WEST TO WORK WITH TIME WARNER |url=https://www.nytimes.com/1993/05/17/business/the-media-business-us-west-to-work-with-time-warner.html |access-date=2024-01-23 |work=The New York Times |language=en-US |issn=0362-4331}}{{Cite web |last=Lazzareschi |first=Carla |date=1993-05-18 |title=NEWS ANALYSIS : US West-Time Warner Deal to Speed New Uses of Cable : Media: Subscribers will choose a local phone company. The system will have two-way capability. |url=https://www.latimes.com/archives/la-xpm-1993-05-18-mn-36729-story.html |access-date=2024-01-23 |website=Los Angeles Times |language=en-US}}

In 1995, the company launched the Southern Tier On-Line Community in Elmira, New York, a cable modem service later known as Road Runner High Speed Online. That year, talks began that would later result in Warner's acquisition of Paragon Cable. Glenn Britt (1949–2014){{cite web | url = http://www.timewarnercable.com/content/dam/Corporate/PDFs/About-Us/Leadership/Glenn-Britt-Timeline.pdf | archive-url = https://web.archive.org/web/20160113084017/http://www.timewarnercable.com/content/dam/Corporate/PDFs/About-Us/Leadership/Glenn-Britt-Timeline.pdf | url-status = dead | archive-date = 2016-01-13 | title = Glenn Britt timeline }}{{cite news | last1 = Henry | first1 = David | last2 = Sherman | first2 = Alex | url = https://www.bloomberg.com/news/2014-06-11/glenn-britt-hailed-by-time-warner-cable-investors-dies-at-65.html | title = Glenn Britt, Who Raised Time Warner Cable Shares, Dies at 65 | publisher = Bloomberg | date = June 11, 2014 | access-date = September 6, 2014}} was the CEO from 2001 until December 2013.

Time Warner retained Time Warner Cable as a subsidiary until May 26, 2010, when it was spun off as an independent company.{{cite news|url=http://dealbook.blogs.nytimes.com/2009/02/27/time-warner-cable-spin-off-to-finish-next-month/ |title=Time Warner Cable Spinoff to Finish Next Month | access-date=May 25, 2010 |work=The New York Times | date=February 27, 2009}} Prior to the spin-out, Time Warner had held an 84% stake in Time Warner Cable.{{cite news|url=https://www.cbsnews.com/news/time-warners-9-billion-cable-spinoff/|title=Time Warner's $9 Billion Cable Spinoff|agency=Associated Press|access-date=May 23, 2008 | work=CBS News | date=May 21, 2008}} Non-TW shareholders received 0.083670 shares for each share already owned. This move made Time Warner Cable the largest cable operator in the United States owned solely by a single class of shareholders (without supervoting stock).{{cite news|url=https://www.thetripleplay.net/charter-internet/|archive-url=https://web.archive.org/web/20190530152502/https://www.thetripleplay.net/charter-internet/|url-status=dead|archive-date=May 30, 2019|title=Time Warner Sets Final Distribution Ratio For Cable Spinoff|publisher=Dow Jones (via CNN Money)|date=March 20, 2009|access-date=March 27, 2009}}

Time Warner Cable launched DVR service in the Houston area in 2004. (TWC's Houston-area cable systems are now owned by Comcast, the parent company of NBCUniversal.) When first launched, it used Scientific-Atlanta set-top boxes with DVR.{{Cite web|date=14 April 2003|title=Time Warner launches DVR servic|url=https://www.bizjournals.com/cincinnati/stories/2003/04/14/story4.html|access-date=29 December 2020|website=bizjournals}}

In June 2009, Time Warner Cable unveiled a concept known as "TV Everywhere"—a means of allowing multi-platform access to live and on-demand content from television channels that is tied to a user's television subscription.{{cite web | url=https://arstechnica.com/tech-policy/2009/06/is-comcast-and-timewarners-tv-everywhere-tv-for-everyone/| title=Is Comcast and Time Warner's "TV Everywhere" TV for everyone? | publisher=Condé Nast | work=Ars Technica | date=June 24, 2009 | access-date=January 2, 2014 | author=Lasar, Matthew}}{{cite web | url=https://arstechnica.com/business/2009/12/comcast-expands-online-video-to-all-cableinternet-customers/ | title=Comcast expands online video to all cable+Internet customers | publisher=Condé Nast | work=Ars Technica | date=December 15, 2009 | access-date=January 2, 2014 | author=Cheng, Jacqui}}

{{Main|Attempted purchase of Time Warner Cable by Comcast}}

File:Time_Warner_Cable_Spectrum.png

It was first reported in October 2013 that Time Warner Cable was exploring a sale of the company, possibly to Charter Communications.{{cite news|url=http://www.foxbusiness.com/industries/2013/09/11/analyst-charter-time-warner-cable-merger-looks-probable/|title=Analyst: Charter, Time Warner Cable Merger Looks Probable|date=September 11, 2013|access-date=September 11, 2013|publisher=Fox Business.com|archive-url=https://web.archive.org/web/20130913025403/http://www.foxbusiness.com/industries/2013/09/11/analyst-charter-time-warner-cable-merger-looks-probable/|archive-date=September 13, 2013|url-status=dead|df=mdy-all}} However, on November 22, 2013, reports surfaced that Comcast expressed interest in acquiring Time Warner Cable. Both companies were said to be placing bids for the company.{{cite news|url=http://www.latimes.com/entertainment/envelope/cotown/la-et-ct-time-warner-cable-charter-deal-20131122,0,352304.story#axzz2lcEPP8t8|title=Charter Communications and Comcast may battle for Time Warner Cable|date=November 22, 2013|access-date=November 22, 2013|work=The New York Times|first1=Joe|last1=Flint|first2=Meg|last2=James}} Charter reiterated its interest in purchasing Time Warner Cable and increased its bid on January 14, 2014. On February 12, 2014, it was reported that Comcast had reached a deal to acquire TWC in an overall deal valued at $45.2 billion, pending regulatory approval.{{cite news|url=https://www.reuters.com/article/comcast-timewarnercable-idUSL2N0LI05U20140213|title=CORRECTED-UPDATE 7-Comcast takeover of Time Warner Cable to reshape U.S. pay TV|work=Reuters|access-date=13 February 2014|first=Liana B.|last=Baker|date=February 13, 2014}}

The proposed merger was met with prominent opposition from various groups, showing concerns that the sheer size of the combined company would reduce competition and would give Comcast an unprecedented level of control over the

United States' internet and television industries, increased leverage in the distribution of NBCUniversal content, hamper over-the-top services, and lead to higher prices for its services.{{cite news|url=https://www.nytimes.com/2014/04/22/business/media/netflix-says-it-opposes-comcasts-merger-bid.html?_r=0|title=Netflix Says It Opposes Comcast's Merger Bid|work=The New York Times|date=21 Apr 2014|access-date=25 Apr 2014}}{{cite web|url=http://www.freepress.net/blog/2014/04/08/more-50-public-interest-groups-speak-out-against-comcast-time-warner-cable-merger|title=More Than 50 Public Interest Groups Speak Out Against the Comcast-Time Warner Cable Merger|publisher=Freepress.net|date=8 Apr 2014|access-date=14 Apr 2014|archive-url=https://web.archive.org/web/20140415000113/http://www.freepress.net/blog/2014/04/08/more-50-public-interest-groups-speak-out-against-comcast-time-warner-cable-merger|archive-date=April 15, 2014|url-status=dead|df=mdy-all}}{{cite web|url=https://thehill.com/blogs/hillicon-valley/technology/201518-writers-guild-protests-comcast-time-warner-deal/|title=Writers Guild protests Comcast-Time Warner deal|work=The Hill|author=Julian Hattem|date=24 Mar 2014|access-date=14 Apr 2014}}{{cite web|url=http://www.thewrap.com/senators-question-comcasttwc-deal/|title=Consumer Group Slams Comcast, Time-Warner Deal at New Senate Hearing (Updated)|publisher=The Wrap|author=Ira Teinowitz |date=9 Apr 2014|access-date=14 Apr 2014}} In April 2015, it was reported that the U.S. Department of Justice was preparing to file an antitrust lawsuit against the companies in a bid to halt the merger, primarily because the merged company would have controlled 57 percent of the nation's broadband capacity. On April 24, 2015, Comcast officially announced that it had called off the merger.{{cite web|title=Comcast/TWC merger may be blocked by Justice Department|url=https://arstechnica.com/tech-policy/2015/04/comcasttwc-merger-may-be-blocked-by-justice-department/|website=Ars Technica|date=April 17, 2015|access-date=26 May 2015}}{{cite news|publisher=Comcast|title=Comcast / Time Warner Cable / Charter Transactions Terminated – Comcast Press Statement|url=http://corporate.comcast.com/news-information/news-feed/comcast-twc-charter-transactions-terminated|access-date=24 April 2015}}

On May 25, 2015, Bloomberg News reported that Charter was "near" a deal to acquire TWC for $195 a share.{{cite news|title=Charter Near Deal for Time Warner Cable at $195 a Share|url=https://www.bloomberg.com/news/articles/2015-05-25/charter-said-to-near-deal-for-time-warner-cable-at-195-a-share|access-date=25 May 2015|work=Bloomberg News|date=25 May 2015|first=Alex|last=Sherman}} Charter had been involved in the Comcast/TWC merger, as the companies planned to divest around 4 million subscribers to Charter in order to reduce the combined company's market share to an acceptable level.{{cite news | url=https://www.forbes.com/sites/maggiemcgrath/2014/04/28/comcast-strikes-deal-with-charter-to-divest-nearly-4-million-subscribers | title=Comcast Strikes Deal With Charter To Divest Nearly 4 Million Subscribers | work=Forbes| date=28 April 2014 | access-date=9 June 2014 | first=Maggie | last=McGrath}} The next day, Charter officially announced its intent to acquire Time Warner Cable in a deal valued at $78.7 billion, and confirmed that it would also continue with its proposed, $10.1 billion acquisition of Bright House Networks. The deal was subject to regulatory approval, although due to the relatively smaller size of the companies and their media holdings, the deal was expected to face less resistance than the Comcast/TWC merger.{{cite news|title=Charter Communications Agrees to Acquire Time Warner Cable|url=https://www.nytimes.com/2015/05/27/business/dealbook/charter-communications-agrees-to-acquire-time-warner-cable.html?_r=0|website=The New York Times|access-date=26 May 2015|first=Emily|last=Steel|date=May 26, 2015}}

The acquisition was completed on May 18, 2016. In 2017, Charter stopped using the TWC and BHN branding and fully integrate the two services' subscribers into the Spectrum brand, which was originally debuted in 2014 to market Charter's services.{{cite news|title=So Long Time Warner Cable: Charter to Retire Much-Maligned Brand|url=https://www.bloomberg.com/news/articles/2016-05-17/so-long-time-warner-cable-charter-to-retire-much-maligned-brand|newspaper=Bloomberg.com|date=May 17, 2016 |access-date=18 May 2016}}{{Subscription required}}{{cite web|title=Charter completes purchase of Time Warner Cable, Bright House|url=http://www.latimes.com/entertainment/envelope/cotown/la-et-ct-charter-time-warner-cable-20160517-snap-story.html|website=Los Angeles Times|date=May 18, 2016|access-date=18 May 2016}}{{cite web|url=http://www.latimes.com/entertainment/envelope/cotown/la-et-ct-charter-ceo-20160920-snap-story.html|title=Charter introduces Spectrum brand in Southern California|work=Los Angeles Times|date=September 20, 2016|access-date=September 21, 2016}}

As of second quarter 2009, there were 14.6 million basic cable subscribers, 8.8 million Digital cable subscribers, 8.7 million Road Runner residential subscribers, 2.5 million DVR subscribers,{{cite web|url=http://www.timewarnercable.com/Corporate/about/highlights/default.html|title=About Us - Time Warner Cable's Company History and News}} and 4.5 million residential Digital Phone subscribers, which makes it the fifth-largest landline phone provider in the United States.Leichtman Research Group, [http://www.leichtmanresearch.com/research/notes04_2012.pdf "Research Notes,"] First Quarter 2012, pg. 6, Time Warner (#5) with 4,544,000 residential phone lines.

As of 2013, Time Warner Cable's business division had the second largest business-facing enterprise by revenue (of cable providers who offer business services), with $1.7 billion in revenue as of the third quarter of 2013. Total revenue for 2012 was $1.9 billion.{{Cite news|url=https://www.lightreading.com/heavy-reading-cable-biz-sales-to-hit-$85b/d/d-id/706824|title=Heavy Reading: Cable Biz Sales to Hit $8.5B|website=Light Reading}}

{{Main|Spectrum Internet}}

Prior to Time Warner Cable merging with Charter Communications, they offered a total of 5 tiers of internet speeds, which are listed below:

• ELP (Everyday Low Price, $14.99) - Up to 2 MB/s (would have to request to get, not actively offered/advertised)
• Standard - Up to 10 MB/s
• Turbo - Up to 20 MB/s
• Extreme - Up to 30 MB/s
• Ultra - Up to 50 MB/s

Prior Time Warner Cable internet charges/fees:

Time Warner Cable charged a modem lease fee what was $10/month and offered free WiFi with their service if requested in lieu of what Spectrum does today, what is giving the modem for free and charging $5/month for WiFi service. For Time Warner Cable, customers could purchase their own modem to alleviate that charge, along with today, Spectrum allows their customers to purchase their own router to alleviate the WiFi charge.{{citation needed|date=January 2022}}

Spectrum Center, formerly Time Warner Cable Arena, is located in Charlotte, North Carolina, the home of the NBA's Charlotte Hornets. In April 2008, the then-Bobcats reached a naming rights deal with Time Warner Cable, the Charlotte area's major cable television provider; the arena was named for the cable provider in exchange for the release of the team's television rights, which had been on the TWC co-owned Carolinas Sports Entertainment Television for its first season, which failed to find much cable coverage in the Charlotte market outside of Time Warner Cable systems and went dark after a year, and then News 14 Carolina which was limited to only the North Carolina side of the market, until the arena naming rights deal was made. The team moved to the new Fox Sports South sub-feed Fox Sports Carolinas and SportSouth (now Fox Sports Southeast) with the 2008–09 season, allowing coverage through both the Carolinas.{{cite web|url=http://www.charlotte.com/business/story/572628.html|title=Deals widen Bobcats' TV reach|date=April 9, 2008|access-date=April 16, 2008|publisher=Charlotte.com|url-status=dead|archive-url=https://web.archive.org/web/20080417163438/http://www.charlotte.com/business/story/572628.html|archive-date=April 17, 2008|df=mdy-all}} Shortly after being acquired by Charter, the arena was renamed to Spectrum Center.{{Cite web|url=https://www.charlotteobserver.com/news/business/article96036407.html|title=Charlotte Hornets' home arena changing name to Spectrum Center|last=Hornets|first=Courtesy of the Charlotte|website=charlotteobserver|language=en|access-date=2019-06-13}}

On March 9, 2007, Time Warner Cable, which provided service to the northeastern Wisconsin area, signed a 10-year naming rights deal for the home field of the Wisconsin Timber Rattlers, a minor league baseball team and affiliate of the Milwaukee Brewers, based in Grand Chute, a suburb of Appleton. The team and Time Warner Cable mutually agreed to end the rights deal after the 2013 season, and the venue is now known as Neuroscience Group Field at Fox Cities Stadium, named for a local neurology practice.

On July 31, 2006, Time Warner Cable and Comcast completed a deal to purchase practically all of Adelphia's assets for $17 billion.{{cite news|url=https://money.cnn.com/2006/07/31/news/economy/time_warner/index.htm |title=CNNMoney.com: Time Warner to save on programming costs after Adelphia Deal – Jul, 31. 2006 |publisher=CNN |date=July 31, 2006 |access-date=October 8, 2010}} Time Warner Cable gained 3.3 million of Adelphia's subscribers, a 29 percent increase, while Comcast gained almost 1.7 million subscribers. Adelphia stockholders received 16% of Time Warner Cable. Time Warner Cable went public effective February 13, 2007, and the company began trading on the New York Stock Exchange on March 1, 2007.{{cite web |url=http://www.timewarner.com/corp/newsroom/pr/0,20812,1588830,00.html |title=Time Warner Press Release: Time Warner Cable Becomes a Public Company |publisher=Time Warner |access-date=October 8, 2010 |archive-date=June 13, 2011 |archive-url=https://web.archive.org/web/20110613031356/http://www.timewarner.com/corp/newsroom/pr/0,20812,1588830,00.html |url-status=dead }}

In addition to Adelphia's coverage being divided up, Time Warner Cable and Comcast also agreed to exchange some of their own subscribers in order to consolidate key regions. An example of this is the Los Angeles market, which was mostly covered by Comcast and Adelphia (and some areas of the region already served by TWC), is now under Time Warner Cable. Philadelphia had been split between Time Warner Cable and Comcast, with the majority of cable subscribers belonging to Comcast. Time Warner Cable subscribers in Philadelphia were swapped with Comcast in early 2007. Similarly, the Houston area, which was under Time Warner, was swapped to Comcast, while Dallas was changed to Time Warner Cable (RR).{{cite web |last=Ehling |first=Jeff |url=http://abclocal.go.com/ktrk/story?section=local&id=4423119 |title=Time-Warner Cable leaving Houston |work=KTRK-TV |publisher=American Broadcasting Company |date=August 2, 2006 |access-date=October 8, 2010 |archive-url=https://web.archive.org/web/20070915083610/http://abclocal.go.com/ktrk/story?section=local&id=4423119 |archive-date=September 15, 2007 |url-status=dead }} In the Twin Cities, Minneapolis was Time Warner Cable and Saint Paul was Comcast. That whole market is now Comcast.

Time Warner Cable purchased NaviSite (NAVI), a company providing cloud and hosting services, on February 1, 2011, for $230 million, roughly equating to $5.50 per share.{{cite web|url=https://www.zdnet.com/article/time-warner-cable-buys-navisite-as-hosting-acquisitions-pick-up/ |title=Time Warner Cable buys NaviSite as hosting acquisitions pick up|publisher=ZDNet|date=February 1, 2011 |access-date=August 21, 2011}}

On August 13, 2011, Time Warner Cable announced its purchase of Insight Communications for $3 billion acquiring Insight's 760,000 subscribers nationwide. The merger was completed February 29, 2012, and as of June 2013 all of Insight Communications was absorbed into Time Warner Cable.{{cite web|url=http://www.kentucky.com/2012/02/29/2089006/time-warner-cable-takes-over-insight.html|title=Lexington, KY local and state news by the Lexington Herald-Leader – Kentucky.com|access-date=May 27, 2015}}

On October 7, 2013, Time Warner Cable announced that it has agreed to acquire DukeNet Communications LLC for $600 million. DukeNet provides data and high-capacity bandwidth services to wireless carrier, data center, government, and enterprise customers in the Southeast.{{cite web|title=Time Warner Cable to acquire Regional Fiber Optic Network Company DukeNet Communications|url=http://ir.timewarnercable.com/investor-relations/investor-news/financial-release-details/2013/Time-Warner-Cable-to-acquire-Regional-Fiber-Optic-Network-Company-DukeNet-Communications/default.aspx|access-date=8 October 2013|archive-url=https://web.archive.org/web/20160924141030/http://ir.timewarnercable.com/investor-relations/investor-news/financial-release-details/2013/Time-Warner-Cable-to-acquire-Regional-Fiber-Optic-Network-Company-DukeNet-Communications/default.aspx|archive-date=September 24, 2016|url-status=dead}}

Some of the regional cable system clusters operated by Time Warner Cable were owned by the Time Warner Entertainment – Advance/Newhouse Partnership (TWEAN). In 2002, Advance/Newhouse Communications, unhappy with some of the operating policies of Time Warner Cable in the AOL Time Warner era, forced a restructuring of the TWEAN partnership such that Advance/Newhouse would actively manage and operate a portion of the jointly owned cable systems equal to their percentage of equity. Under this arrangement, Advance/Newhouse enjoys the proceeds of their actively managed systems rather than simply a percentage of the partnership's total earnings. The majority of the affected systems were in the Indianapolis, Tampa and Orlando markets under the Bright House Networks brand.

The transactions proposed by Charter were approved, TWC and Bright House Networks have been absorbed into Charter.

In Beaumont, Texas, during 2008, Time Warner Cable began testing tier-based metered data plans that effectively placed customers into a pricing hierarchy based on the amount of data that they used.{{cite news | first=Stephen | last=Lawson | title=Time Warner to Try Tiered Cable Pricing | date=January 18, 2008 | publisher=PC World | url=http://www.pcworld.com/article/141500/time_warner_to_try_tiered_cable_pricing.html | work=IDG News Service | access-date=April 11, 2009 | archive-date=April 13, 2009 | archive-url=https://web.archive.org/web/20090413063102/http://www.pcworld.com/article/141500/time_warner_to_try_tiered_cable_pricing.html? | url-status=dead }} In 2009, Time Warner Cable announced that additional cities including Rochester, New York will become additional test sites. In particular in Rochester groups have formed to stop TWC. Several groups including Stop TWC{{cite web|url=http://stoptwc.info|title=Stop TWC – More Info Coming Soon! Please Check Back!|access-date=May 27, 2015|archive-url=https://web.archive.org/web/20150201234559/http://stoptwc.info/|archive-date=February 1, 2015|url-status=dead}} and Stop The Cap{{cite web|url=http://stopthecap.com/|title=Stop the Cap!|access-date=May 27, 2015}} are currently working to oppose these efforts. On April 7, 2009, then US Congressman Eric Massa called on TWC to eliminate its broadband Internet cap.{{cite web|url=http://massa.house.gov/?sectionid=24§iontree=23,24&itemid=205 |title=Congressman Eric Massa calls on Time Warner to eliminate Broadband Internet Cap |access-date=April 11, 2009 |last=Massa |first=Eric |url-status=dead |archive-url=https://web.archive.org/web/20090409015513/http://massa.house.gov//?sectionid=24§iontree=23,24&itemid=205 |archive-date=April 9, 2009 }} They chose to not make a deal with Cablevision, the Long Island telecommunications company, who are the owners of News 12 Long Island on July 7, 2009.

On March 16, 2010, Time Warner Cable's transmission of their Kids on Demand and Kids Pre-School on Demand channels on systems in eastern North Carolina was interrupted by programming from the adult pay television channel Playboy TV for approximately two hours between 6:15 a.m. and 8:15 a.m./EDT, in which a group of nude women talked and posed in a sexually suggestive manner.{{cite news|url=http://www.nydailynews.com/news/national/2010/03/17/2010-03-17_bunny_business_as_kiddie_channels_air_playboy_porn.html |location=New York |work=Daily News |first=Erica |last=Pearson |title=Time Warner apologizes for accidentally showing Playboy previews on kiddie channels in N.C |date=March 17, 2010}} This accidental display affected Time Warner Cable's digital cable subscribers in four towns in the system's eastern North Carolina cluster, while other areas displayed a black screen. A Time Warner Cable spokesperson said in a statement to Raleigh CBS affiliate WRAL, "It was a technical malfunction that caused the wrong previews to be shown on our kids' on-demand channels. Unfortunately, it hit at the worst possible time on the worst possible channels."{{cite web |last=Davis |first=Stacy |title=Time Warner apologizes for Playboy-kids channel glitch |publisher=WRAL.com |date=2010-03-16 |url=http://www.wral.com/news/local/story/7240479/ |access-date=2013-08-05}} A Time Warner Cable executive said normal monitoring procedures did not take effect because the glitch affected only a few areas.[http://myjohnstownpa.com/technology/time-warner-apologizes-for-mixup-involving-kiddie-channels-porn-2/] {{webarchive|url=https://web.archive.org/web/20130203201342/http://myjohnstownpa.com/technology/time-warner-apologizes-for-mixup-involving-kiddie-channels-porn-2/|date=February 3, 2013}}

File:Time Warner Cable Old.svg

• West Coast cluster
• California – Barstow, Desert Cities, Orange County, Los Angeles, San Bernardino, San Diego
• Hawaii (operating as Oceanic Time Warner Cable)
• Midwest cluster
• Kansas – Kansas City, Overland Park, Olathe, Shawnee
• Missouri – Kansas City, Independence, Lee's Summit
• Nebraska
• Ohio – Akron, Bowling Green/North Baltimore, Canton, Cincinnati, Cleveland, Columbus, Dayton, Findlay/Lima, and Youngstown
• Kentucky – Lexington, Louisville, Northern Kentucky, Ashland
• Pennsylvania – Erie County, Sharon, Franklin
• Wisconsin – Green Bay and Milwaukee
• Northeast cluster
• Maine
• New Hampshire – Berlin, Keene
• Massachusetts – Athol, Pittsfield
• Upstate New York
• The Carolinas cluster
• North Carolina – Charlotte, Raleigh, Greensboro, and Wilmington
• South Carolina – Columbia, Sumter, Florence, Summerville, Hilton Head and Myrtle Beach.
• New York cluster
• New Jersey – Bergen County, Hudson County
• New York – New York City (Manhattan, Queens, Staten Island, most of western Brooklyn); Mount Vernon (Westchester County, rest of county is served by Cablevision)
• Texas cluster
• Texas – Arlington, Austin, Beaumont/Port Arthur, Corpus Christi, Dallas, El Paso, Fredericksburg, Harlingen, Killeen/Temple, Laredo, Rio Grande Valley, San Antonio, Waco, and Wichita Falls
• coincidentally, the Irving-Grapevine-Coppell-Lewisville cluster had been under Time Warner Cable's control upon acquisition of Paragon Cable. This was prior to AT&T Broadband's full absorption of that cluster.
• Systems not part of a cluster
• Alabama – Dothan, Enterprise
• Arizona – Yuma
• California – El Centro
• Colorado – Gunnison, Telluride
• Idaho – Coeur d’Alene, Moscow
• Indiana – Terre Haute
• Maryland – Crisfield
• Pennsylvania - Lebanon, Elizabethtown, Berks County (became an affiliate of AT&T Broadband in 1999, acquired by Comcast in 2001)
• Virginia – Accomac, Chincoteague, Franklin, Richlands, Virginia Beach
• Washington - Kennewick, Pullman, Yakima
• West Virginia – Clarksburg

Time Warner Cable's divisions, from official website:{{citation needed|date=August 2021}}

File:Oceanic TWC.png

• PAC West Region
• Oceanic Time Warner Cable (Hawaii)
• Time Warner Cable Desert Cities
• Time Warner Cable San Diego
• Time Warner Cable Southern California (SoCal)
• Midwest Region
• Time Warner Cable Kansas City
• Time Warner Cable Nebraska
• Time Warner Cable Northeast Ohio & Western Pennsylvania (Akron, Canton, Cleveland & Youngstown; Erie County & Sharon, PA)
• Time Warner Cable Mid-Ohio (Columbus)
• Time Warner Cable Southwest Ohio (Dayton; Cincinnati; Lexington, KY; Louisville, KY; Terre Haute, IN; Clarksburg, WV)
• Time Warner Cable Wisconsin (Milwaukee & Green Bay)
• Texas Region
• Time Warner Cable National (non-clustered systems)

• Northeast Region
• Time Warner Cable Albany
• Time Warner Cable Buffalo
• Time Warner Cable Rochester
• Time Warner Cable Central New York / Syracuse
• Time Warner Cable New England
• Time Warner Cable New York City
• Carolinas Region
• Time Warner Cable Charlotte
• Time Warner Cable Greensboro
• Time Warner Cable Eastern Carolina
• Time Warner Cable Raleigh
• Time Warner Cable South Carolina (Columbia)
• Time Warner Cable Fayetteville/Sandhills

Sold to Comcast

• Time Warner Cable Houma
• Time Warner Cable Houston
• Time Warner Cable Lake City/Live Oak
• Time Warner Cable Mid-South (Memphis, TN, AR, and MS)
• Time Warner Cable Minnesota
• Time Warner Cable Shreveport
• Time Warner Cable St. Augustine/Palatka
• Time Warner Cable Cape Coral/Naples

Divisions that became Bright House Networks

• Time Warner Cable Central Florida{{cite news|title=Time Warner Cable changes name to Bright House|url=http://www.bizjournals.com/orlando/stories/2003/03/03/daily51.html|work=Orlando Business Journal|publisher=American City Business Journals|date=March 7, 2003}}
• Time Warner Cable Tampa Bay
• Time Warner Cable Bakersfield
• Time Warner Cable Birmingham
• Time Warner Cable Indianapolis

The American Customer Satisfaction Index (ACSI) ranked Time Warner Cable as one of the least liked companies in terms of customer satisfaction in 2011,{{cite web | last =Lubin | first =Gus |author2=Vivian Giang | title = The 19 Most Hated Companies In America | work = Business Insider | date = 2011-06-29 | url = http://www.businessinsider.com/most-hated-companies-america-2011-6#3-time-warner-cable-17 | access-date = 2013-08-05}} 2012,{{cite web | last =Spector | first =Dina |author2=Gus Lubin |author3=Vivian Giang | title = The 15 Most Hated Companies In America | work = Business Insider | date = 2012-06-22 | url = http://www.businessinsider.com/the-most-hated-companies-in-america-2012-6#6-time-warner-cable-10 | access-date = 2013-08-05}} 2013,{{cite web | url = http://www.theacsi.org/index.php?option=com_content&view=article&id=150&Itemid=215 | title = Benchmarks by Companies: All Companies | publisher = American Customer Satisfaction Index (ACSI)}} and 2014.{{cite web | url = http://www.marketwatch.com/story/the-most-unpopular-company-in-america-is-2014-12-29 | title = The most unpopular company in America is … | last = Fottrell | first = Quentin | date = December 31, 2014 | publisher = MarketWatch | access-date = January 25, 2015}}

• List of United States telephone companies
• Spectrum Sports

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