Welcome Real Time
{{Short description|Software company in France}}
{{more citations needed|date=August 2018}}
{{Infobox company
| name = Welcome Real-time
| logo = Logo Welcome.jpg
| logo_size = 210px
| caption =
| type = Private
| products = {{nowrap|Value added services for banks}}
| traded_as =
| genre =
| fate = Acquired by Collinson Group
| predecessor =
| successor =
| foundation = 1996
| founder =
| defunct = {{End date|2014}}
| location_city = Aix-en-Provence
| location_country = France
| locations =
| area_served =
| key_people = {{nowrap|Philippe David {{small|President}}}}
| industry = Software edition & Services
| production =
| services =
| revenue =
| operating_income =
| net_income =
| assets =
| equity =
| owner =
| num_employees = 79
| parent =
| divisions =
| subsid =
| homepage = {{url|www.welcome-rt.com}}
| footnotes =
}}
Welcome Real Time (also Welcome Real-time) was a publisher of customer relationship solutions{{Buzzword inline|date=May 2023}} founded in 1996 and based in Aix-en-Provence, France.
History
The company was founded in 1996 by Aneace Haddad in Aix-en-Provence, France.{{Cite web|url=https://archive.org/details/AneaceHaddadConferenceBio|title=Aneace Haddad Conference Bio|last=Haddad|first=Aneace|date=|via=Internet Archive|access-date=3 August 2018}} {{Dead link|date=June 2023}} The company expanded to include clients in Brazil in 2001.[https://web.archive.org/web/20160303232836/http://www.thewisemarketer.com/news/source.asp?action=company&company=Welcome%20Real-Time The Wise Marketer] Its solution was used by the Turkish bank Akbank.{{Cite web |last=Banker |first=The |title=Overall winners |url=https://www.thebanker.com/Rankings-Awards/Awards/Overall-winners2 |access-date=2023-07-30 |website=www.thebanker.com |language=en-GB}} Eleven years later, in 2012, the company opened new offices in São Paulo.{{Failed verification|date=August 2018}}
In 2011, the Russian Standard Bank chose the company's Welcome XLS solution to support management of rewards programs across all of their issued credit cards.{{Cite press release|title=Russian Standard Bank selects Welcome Real-time for loyalty platform|date=31 October 2011|publisher=Welcome Real-Time|url=https://www.finextra.com/news/announcement.aspx?pressreleaseid=41712|via=Finextra}}{{Self-published source|date=August 2018}} This year also saw the company acquire the Singaporean company Axiomatic, and branch out into loyalty program consulting.{{Cite news|url=http://www.publi-news.fr/fr/conseil-point-banques/item/26357-conseil-et-fidélisation-welcome-real-time-cible-les-banques-de-détail|title=Conseil et fidélisation : Welcome Real-time cible les banques de détail|last=|date=16 April 2013|work=Publi-News|archive-url=https://archive.today/20130805075730/http://www.publi-news.fr/fr/conseil-point-banques/item/26357-conseil-et-fid%C3%A9lisation-welcome-real-time-cible-les-banques-de-d%C3%A9tail|archive-date=2013-08-05|language=fr|trans-title=Advice and loyalty: Welcome Real-time targets retail banks|url-access=subscription|url-status=live}}
In 2012, the company released a point-of-sale solution called "The Loyalty Impact: At Store", which it marketed to banks who then re-sold the service to retailers.{{Cite news|url=http://www.relationclientmag.fr/Thematique/customer-marketing-1251/Breves/Welcome-Real-time-sort-solution-fidelisation-magasin-195336.htm|title=Welcome Real-time sort une solution de fidélisation en magasin|last=Morel|first=Claire|date=17 October 2012|work=Relation Client|access-date=2 August 2018|language=fr|trans-title=Welcome Real-time releases a loyalty solution in stores}} The service provided a discount coupon, redeemable at next purchase, to customers in addition to a sales receipt upon completion of a sale. The new solution was used by Barclaycard.{{Cite web |last= |date= |title=2011 Colloquy Loyalty Awards |url=https://www.colloquy.com/files/Barclaycard_Financial_International%202011.pdf |archive-url=https://web.archive.org/web/20120303123952/https://www.colloquy.com/files/Barclaycard_Financial_International%202011.pdf |archive-date=3 March 2012 |publisher=Colloquy}}{{Cite web |last= |date= |title=Banking Technology Awards 2010 – See the winners here |url=http://www.bankingtech.com/47637/Banking-Technology-Awards-2010-See-the-winners-here/ |archive-url=https://web.archive.org/web/20160304090209/http://www.bankingtech.com/47637/Banking-Technology-Awards-2010-See-the-winners-here/ |archive-date=4 March 2016 |publisher=Banking Technology}}
File:Welcome Real-time offices in the world.jpg
In 2012, the company entered Iceland via Valitor, which adopted the Welcome XLS solution,{{Cite web|url=https://www.boursier.com/actualites/news/welcome-real-time-nouveau-succes-468539.html|title=Welcome Real-time : nouveau succès|last=|date=31 January 2012|website=Boursier.com|language=fr|trans-title=Welcome Real-time: new success|access-date=2 August 2018}} and made it in Red Herring's Europe Top 100.{{Cite web |last= |date= |title=Europe 2012 Top 100 |url=https://www.redherring.com/events/red-herring-europe/europe-2012-top-100/ |access-date=3 August 2018 |publisher=Red Herring}} In September 2014, Collinson Group acquired Welcome Real Time to improve the group's loyalty capability.{{Cite web|url=https://www.finextra.com/pressarticle/56745/collinson-group-buys-welcome-real-time|title=Collinson Group buys Welcome Real-time|date=2014-09-17|website=Finextra Research|language=en|access-date=2020-04-29}}
References
{{Reflist}}
Category:Software companies of France
Category:French companies established in 1996
{{Software-company-stub}}
{{France-company-stub}}