Ziggo#Ziggo GO

The company is the result of the merger between {{ill|Multikabel|nl|Multikabel (bedrijf)}}, @Home, and Casema and launched officially on 16 May 2008. Later followed by a merger with UPC Nederland in the first quarter of 2015, at that time the second largest cable company in the Netherlands. It kept the brand name Ziggo. Its main competitors are KPN and CanalDigitaal.

Most of the share capital was up to 2012 held by holding companies of two private equity firms: Cinven and Warburg Pincus.{{cite web|url=https://www.ziggo.com/investor-relations/ |title=Ziggo Investor Relations |publisher=Ziggo.com |access-date=2011-12-23}}

On 21 March 2012, Ziggo was listed on the NYSE Euronext stock exchange and later incorporated into the midcap equity AMX index. Additionally, there are options traded on the Ziggo share.

Cinven and Warburg Pincus started to reduce their stake in Ziggo and exited Ziggo in April 2013.[https://www.ziggo.com/resources/documents/Cinven_and_Warburg_Pincus_plan_to_further_reduce_stake_19032013.pdf Cinven and Warburg Pincus plan to further reduce stake in Ziggo N.V.][https://www.ziggo.com/resources/documents/Cinven_Warburg_placement_19032013.pdf Cinven and Warburg Pincus have further reduced stake in Ziggo N.V.]{{cite web|last=Briel |first=Robert |url=http://www.broadbandtvnews.com/2013/04/29/cinven-warburg-pincus-exit-ziggo/ |title=Cinven, Warburg Pincus exit Ziggo |publisher=Broadband TV News |date=2013-04-29 |access-date=2014-01-27}}

In March 2013, Liberty Global acquired a 12.65% stake in Ziggo.{{cite web|last=Briel |first=Robert |url=http://www.broadbandtvnews.com/2013/03/28/liberty-global-acquires-12-65-stake-in-ziggo/ |title=Liberty Global acquires 12.65% stake in Ziggo |publisher=Broadband TV News |date=2013-03-28 |access-date=2014-01-27}} This grew to 15% in April and 28.5% in July.{{cite web|last=Briel |first=Robert |url=http://www.broadbandtvnews.com/2013/07/28/liberty-global-increases-stake-in-ziggo-to-28-5/ |title=Liberty Global increases stake in Ziggo to 28.5%|publisher=Broadband TV News |date=2013-07-28 |access-date=2014-01-27}}

On 27 January 2014, Liberty Global announced that it would be acquiring all remaining shares in Ziggo for €10 billion.{{cite web|url=https://www.ziggo.com/resources/documents/Joint%20announcement%20press%20release.pdf |title=Liberty Global to Acquire Ziggo Strategic combination creates national Dutch cable operator |publisher=Ziggo.com |date=2014-01-26 |access-date=2014-01-26}} The takeover was subject to regulatory approval and was expected to close by the second quarter of 2014, when Ziggo was expected to merge with UPC Nederland.{{cite web|last=Briel |first=Robert |url=http://www.broadbandtvnews.com/2014/01/27/liberty-global-to-acquire-ziggo/ |title=Liberty Global to acquire Ziggo for €10bn |publisher=Broadband TV News |date=2014-01-27 |access-date=2014-01-27}} In May 2014, the European Commission announced opening an in-depth investigation to assess whether the proposed acquisition of Ziggo by Liberty Global is in line with the EU Merger Regulation.{{cite web|last=Briel |first=EC Press Release |url=http://europa.eu/rapid/press-release_IP-14-540_en.htm |title=Mergers: Commission opens in-depth investigation into proposed acquisition of Dutch cable operator Ziggo by Liberty Global |publisher=European Commissions |date=2014-05-18 |access-date=2014-05-18}} The opening of an in-depth inquiry does not prejudge the outcome of the investigation. In November 2014, Liberty Global took over Ziggo. In December 2014, the shares of Ziggo N.V. were delisted from Euronext Amsterdam as Ziggo was converted into the Dutch private limited company (besloten vennootschap) Ziggo Holding B.V.[https://www.ziggo.com/resources/documents/LG_Offering/22122014_Ziggo%20completes%20delisting.pdf Ziggo completes delisting and converts to a Dutch private limited company]

On 5 January 2015, Ziggo started to harmonize its cable network with the UPC Nederland cable network. The name UPC was finally phased out in favor of Ziggo on 13 April 2015.{{cite web|url=http://www.totaaltv.nl/nieuws/19580/upc-en-ziggo-nu-samen-als-ziggo-verder.html |title=UPC en Ziggo nu samen als Ziggo verder |publisher=TotaalTV.nl |date=2015-04-13}}

On 15 February 2016, British telecommunications company Vodafone announced the merger of their Dutch operations Vodafone Netherlands with Liberty Global, the owner of Ziggo.{{cite web|url=https://www.vodafone.com/content/index/media/vodafone-group-releases/2016/lg-vodafone-merge-dutch-operations.html|title=Liberty Global and Vodafone to merge their Dutch operations|work=Vodafone|access-date=1 January 2017}}{{cite web|url=https://www.telegraph.co.uk/finance/newsbysector/mediatechnologyandtelecoms/telecoms/12159015/Vodafone-and-Liberty-Global-announce-Dutch-tie-up.html|title=Vodafone and Liberty Global announce Dutch tie-up|author1=Andrew Trotman|author2=Kate Palmer|date=February 16, 2016|publisher=The Telegraph|access-date=September 9, 2016}} The deal was closed on 31 December, creating a new parent company for both Ziggo and Vodafone, called VodafoneZiggo, with a 50/50 joint ownership by Ziggo and Vodafone.{{Cite web|url=https://markets.ft.com/data/announce/detail?dockey=1323-13082435-6I3MOLQ5G69NJ6GO3197DRG9C2|title=Liberty Global and Vodafone complete Dutch JV|date=3 January 2017|website=markets.ft.com|publisher=Financial Times|language=en-us|access-date=2018-06-04}}{{cite web|url=https://fd.nl/ondernemen/1181455/fusie-vodafoneziggo-afgerond|title=Joint venture VodafoneZiggo afgerond|work=Het Financieele Dagblad|access-date=1 January 2017}}{{cite web|url=https://www.ziggo.com/resources/documents-new/16%2012%2031%20-%20Closing%20NL%20JV%20transaction%20-%20FINAL%200900GMT.pdf|title=Liberty Global and Vodafone complete Dutch joint venture, creating a fully-converged national communications operator|date=31 December 2016|publisher=VodafoneZiggo}}

In 2014 the Ziggo hybrid fiber-coaxial cable network (a broadband network that combines optical fiber and coaxial cable) passed 7.140 million homes in the Netherlands.{{cite web |url=https://www.vodafoneziggo.nl/documents/54/FINAL_VodafoneZiggo_2017_Annual_Report.pdf |title=VodafoneZiggo Group B.V Annual Report 2017 |publisher=Liberty Global}} In 2020 it consisted of {{convert|40350|km|mi|0|abbr=on}} of fiber-optic cables that transported 97% of the total data volume in the network. The final 3%, averaging the last {{convert|300|m|yd|0|abbr=on}} from the neighborhood's hubsite optical node to the final customer connection, are transported by {{convert|412600|km|mi|0|abbr=on}} of coaxial cables.{{cite web|url=https://www.totaaltv.nl/nieuws/concurrentiestrijd-kpn-en-ziggo-levert-ziggo-diensten-via-kabel-of-glasvezel/|title=Concurrentiestrijd KPN en Ziggo: Levert Ziggo diensten via kabel of glasvezel?|publisher=Totaal TV|author=Jarco Kriek|date=2 October 2019|language=nl}}{{cite web|url=https://www.ziggo.nl/nieuwe-tarieven|title=Het netwerk van de toekomst |publisher=Ziggo|date=12 May 2020|language=nl}}

In the early 2020s the Ziggo network consist of:[https://providerforum.nl/attachments/kabel_netwerk-jpg.34678/ Ziggo network scheme]

• The national main fiber network. This is a ring network with 2 national data centers and the fiber-optic segment trunk backbone.
• Regional Center (RC) The RC is a coupling point between the national main fiber network and a regional fiber network (also a ring network). There are 66 RCs.
• Local Center (LC) The LC is the coupling point between the regional fiber network and the local fiber network. There are 600 LCs.
• District Center (DC) The District or Neighborhood Center is a tapping point of the local fiber network and contains the two-way fiber to coaxial conversion hardware to the Group Amplifier (GA) (Caxial Group Amplifier). Ziggo manages 12,000 GAs as coaxial segment trunks.
• Each GA feeds a small number of Power Amplifiers (PA) (Coaxial Power Amplifiers). Ziggo manages 70,000 PAs.
• Behind the PAs we find the Multitap in streets and larger buildings, which distributes the signal from the PA to a group of Subscriber Takeover Points (STP) final customer connection points. A PA and a multitap are often combined in a street cabinet. Ziggo manages approximately 7,300,000 STPs.

The digital television signal is transmitted in the Digital Video Broadcasting-Cable (DVB-C) standard in 256-QAM modulation mode. According to measurements the bit rates of the offered digital television channels vary, and many television channels have a variable bit rate (VBR).[https://www.digitalbitrate.com/dtv.php?mux=&live=202&lang=en&liste=4 Digital TV Radio scanning and measurement Netherlands Cable Ziggo] The high-definition channels are encoded in H.264/MPEG-4 AVC and most standard-definition channels are encoded in MPEG-4. Only a part of the free-to-cable standard-definition channels are still encoded in MPEG-2. Customers can buy or rent a certified set-top box or Integrated Digital Television with embedded CA. Additionally customers can buy any television or set-top box with a DVB-C tuner for the free-to-cable basic subscription and optionally included by CI+ support with a Ziggo compatible conditional-access module for supplemental packages. As of 2015, Ziggo uses both the Nagravision and Irdeto conditional access system.

Cable television via DVB-C is a service with which Ziggo can distinguish itself, as DVB-C linear television distribution is not available in Ziggy's service area from competing all-fiber-optics providers, who opted for Internet Protocol television (IPTV) instead of DVB-C. Despite this, the phasing out and end of DVB-C is inevitable, due to Ziggo's intended future switch to more capable DOCSIS 4 cable internet technology.{{cite web|url=https://www.totaaltv.nl/nieuws/wijst-telenet-ziggo-de-weg-naar-uitschakelen-kabeltelevisie-via-dvbc/|title=Wijst Telenet Ziggo de weg naar uitschakelen kabeltelevisie via DVB-C?|publisher=TotaalTV|access-date=2024-05-23|language=nl}}

Ziggo opted to start the phasing out of DVB-C cautiously. In July 2024 the DVB-C television distribution of the Hindi, Turkish, Arabic and Gay Lifestyle subscription packages ended. In June 2024 Ziggo offered these subscribers to switch to their Next Mini 4K rent decoder to continue watching these packages, if their decoding hardware is unsuitable for IPTV-only content delivery. Ziggo stated there is no plan yet to make more television channels IPTV-only after this partial DVB-C shutdown.{{Cite web |title=[UPDATE] Ziggo begint met gefaseerd uitschakelen DVB-C |url=https://www.totaaltv.nl/nieuws/de-dag-dat-je-wist-dat-die-zou-komen-ziggo-begint-met-gefaseerd-uitschakelen-dvbc/ |access-date=2024-05-31 |publisher=TotaalTV |language=nl}}{{Cite web |title=Ziggo aankondiging begin uitfaseren DVB-C niet onverwacht |url=https://www.totaaltv.nl/nieuws/ziggo-aankondiging-begin-uitfaseren-dvbc-niet-onverwacht/ |access-date=2024-06-03 |publisher=TotaalTV |language=nl}}{{Cite web |title=Overgang van DVB-C naar IP voor de tv-pakketten Hindi, Turks, Arabisch en Gay Lifestyle |url=https://community.ziggo.nl/t5/Ziggo-Updates/Overgang-van-DVB-C-naar-IP-voor-de-tv-pakketten-Hindi-Turks/bc-p/1370429 |access-date=2024-06-03 |publisher=Ziggo |language=nl}}

In 2022 Internet Protocol television (IPTV) was introduced by Ziggo for delivery of television content over Internet Protocol (IP) networks. For this the Next Mini decoder was introduced as standard television receiver for customers that also have an internet subscription.{{cite web|url=https://www.totaaltv.nl/nieuws/ziggo-legt-stevig-fundament-overstap-iptvonly/|title=Ziggo legt stevig fundament overstap IPTV-only: einde DVB-C nabij?|publisher=TotaalTV|access-date=2022-11-02|language=nl}} This IPTV-only television decoder is similar to the Liberty Global Mini TV Box[https://www.libertyglobal.com/about/products/mini-tv-box/ Liberty Global Mini TV Box] and makes all television content visible via IPTV.{{cite web|url=https://www.totaaltv.nl/nieuws/getest-in-totaal-tv-de-next-mini-ziggos-supercompacte-decoder-/|title=Getest in Totaal TV: de Next Mini, Ziggo's supercompacte decoder |publisher=TotaalTV|access-date=2022-11-02|language=nl}} The Next Mini is connected with the Ziggo network via Ethernet wiring or wireless via Wi-Fi.{{cite web|url=https://www.totaaltv.nl/tests/ziggo-next-mini-een-andere-manier-van-kijken/|title=Ziggo Next Mini: Een andere manier van kijken|publisher=TotaalTV|access-date=2022-11-02|language=nl}} The number of television channels and other IP-stream content that can be viewed with IPTV hardware over a coax cable or fibre-optic cable based high-speed internet connection within a household is virtually unlimited. Practically, the provider determines which television channels and other content IP-streams are forwarded or not. Speculation is circulating on the internet that Ziggo introduced IPTV to make it easier for customers of competing combined high-speed internet and IPTV services providers, to switch to Ziggo or that DVB-C will be switched off in the future.{{cite web|url=https://www.totaaltv.nl/nieuws/waarom-zet-ziggo-in-op-iptv-en-next-mini/|title=Waarom zet Ziggo in op IPTV en Next Mini?|publisher=TotaalTV|access-date=2022-11-02|language=nl}} {{As of|2024}}, new Ziggo television customers will always receive a Next Mini IPTV-only television decoder and Ziggo introduced their first IPTV-only channels.{{cite web|url=https://www.totaaltv.nl/nieuws/ziggo-aankondiging-begin-uitfaseren-dvbc-niet-onverwacht/|title=Ziggo aankondiging begin uitfaseren DVB-C niet onverwacht|publisher=TotaalTV|access-date=2024-06-03|language=nl}}

Television viewers with a high-speed internet connection can opt to no longer use their provider's loan decoder, but an app for the online platform. To view television content, a Ziggo TV App is available for customers that poses Apple TV or Android TV mediaplayers or Amazon Fire TV Sticks.{{cite web |url=https://www.ziggo.nl/televisie/ziggo-go/ziggo-go-tweede-tv |title= Ziggo GO op je tweede tv — Voor Apple TV, Google TV, Android TV en Amazon Fire TV |date=21 May 2023 |publisher=VodafoneZiggo |language=nl |trans-title=Ziggo GO on your second TV — For Apple TV, Google TV, Android TV and Amazon Fire TV }}

In 2023 speculations appeared that Ziggo might be preparing to transfer the distribution of television content to IPTV at an unknown moment in the future. For viewers who do not like additional IPTV hardware devices and remote controls, apps for smart television platforms are under development.{{cite web|url=https://www.totaaltv.nl/nieuws/ziggo-wil-kijken-zonder-kastje-verder-uitbreiden-test-ziggo-tv-op-samsung-televisie/|title=Ziggo wil 'kijken zonder kastje' verder uitbreiden: test Ziggo TV op Samsung televisie|publisher=TotaalTV|access-date=2023-05-12|language=nl}}{{cite web |last1=Silva |first1=Robert |title=Samsung's Tizen Smart TV Operating System |url=https://www.lifewire.com/tizen-operating-system-1847192 |website=lifewire.com |access-date=21 February 2022 |language=english |date=31 December 2020}} In June 2024 the apps for post 2019 Samsung Smart TVs with the Tizen operating system and LG smart TVs with the WebOS 5.0 or higher operating system were released.{{cite web|url=https://www.totaaltv.nl/nieuws/ziggo-breidt-kijken-zonder-kastje-met-samsung-uit/|title=Ziggo breidt ‘kijken zonder kastje’ met Samsung uit|publisher=TotaalTV|access-date=2024-06-21|language=nl}}{{cite web|url=https://www.totaaltv.nl/nieuws/ziggo-breidt-kijken-zonder-kastje-vanwege-voetbal-opnieuw-uit-na-samsung-nu-ook-lg/|title=Ziggo breidt ‘kijken zonder kastje’ vanwege voetbal opnieuw uit: na Samsung nu ook LG|publisher=TotaalTV|access-date=2024-06-29|language=nl}}{{cite web|url=https://www.totaaltv.nl/nieuws/ziggo-zet-deel-voetballiefhebbers-buitenspel-televisie-van-vijf-jaar-te-ouden-voor-gratis-ziggo-sport-/|title=Ziggo zet deel voetballiefhebbers buitenspel: televisie van vijf jaar te oud voor gratis Ziggo Sport|publisher=TotaalTV|access-date=2024-06-29|language=nl}}

The development and implementation of online and smart TV platform apps could nix the additional hardware for customers that (can) use their internet subscription to view television content and can promote a future transition from DVB-C to IPTV.{{cite web|url=https://www.totaaltv.nl/nieuws/ziggo-komt-op-korte-termijn-met-ziggo-tv-app-voor-samsung-televisies/|title=Ziggo komt op korte termijn met Ziggo GO app voor Samsung televisies|publisher=TotaalTV|access-date=2023-07-25|language=nl}}

Previously, Ziggo also offered an analogue television signal. Between 2018 and 2021, it gradually phased out the analogue signal.{{cite web |url=https://www.vodafoneziggo.nl/286/ziggo-maakt-tv-aanbod-volledig-digitaal |title=Ziggo maakt tv-aanbod volledig digitaal |date=8 March 2018 |publisher=VodafoneZiggo |language=nl |trans-title=Ziggo makes TV-offer fully digital }}{{cite web |url=https://tweakers.net/nieuws/180464/ziggo-voltooit-afsluiten-van-analoog-tv-signaal-in-nederland.html |title=Ziggo voltooit afsluiten van analoog tv-signaal in Nederland |date=14 April 2021 |author=Joris Jansen |language=nl |trans-title=Ziggo completes shutdown of analogue TV signal in the Netherlands |website=Tweakers }}

The digital radio signal is transmitted in the DVB-C standard. For digital radio a 2-channel (stereo) MPEG-1 Audio Layer II encoded digital audio broadcasting signal at 48 kHz audio sampling rate is used.{{cite web|url=https://www.techopedia.com/definition/964/mpeg-1-audio-layer-ii-mp2|title=MPEG-1 Audio Layer II (MP2) |publisher=techopedia.com|access-date=2022-03-17}} According to measurements the bit rates of the offered digital radio channels vary, and some radio channels have a variable bit rate (VBR).[https://www.digitalbitrate.com/dtv.php?mux=&live=202&lang=en&liste=5 Digital TV Radio scanning and measurement Netherlands Cable Ziggo] The used lossy audio format is designed to provide high quality at about 192 kbit/s and higher bit rates for stereo sound signals.{{Citation |first1=D. |last1=Thom |first2=H. |last2=Purnhagen |title=MPEG Audio FAQ Version 9 |date=October 1998 |publisher=ISO/IEC |url=http://mpeg.chiariglione.org/faq/mp1-aud/mp1-aud.htm |access-date=2016-11-11 |url-status=dead |archive-url=https://web.archive.org/web/20100218081343/http://mpeg.chiariglione.org/faq/mp1-aud/mp1-aud.htm |archive-date=2010-02-18 }}[https://mpeg.chiariglione.org/standards/mpeg-2/audio Audio Standard: MPEG-2 Part number: 3]{{cite web |url=http://downloads.bbc.co.uk/rd/pubs/whp/whp-pdf-files/WHP061.pdf |title=BBC R&D White Paper WHP 061 June 2003, DAB:An introduction to the EUREKA DAB System and a guide to how it works(*page 34) |publisher=BBC.co.uk |access-date=2007-05-08 |archive-date=2009-03-04 |archive-url=https://web.archive.org/web/20090304001258/http://downloads.bbc.co.uk/rd/pubs/whp/whp-pdf-files/WHP061.pdf |url-status=live }}

A company spokesperson stated Ziggo passes the digital radio stations to its end users as provided by the radio channels and does not re-encode, change or edit these digital signals to avoid quality reduction.{{cite web|url=https://www.totaaltv.nl/nieuws/ziggo-gaat-zenders-niet-met-meer-bandbreedte-aan-klanten-leveren/|title=Ziggo gaat zenders niet met meer bandbreedte aan klanten leveren|publisher=TotaalTV|access-date=2022-03-18|language=nl}}

In May 2024 Ziggo introduced 2-channel (stereo) Advanced Audio Coding (AAC) at 160 kbit/s encoded digital radio transmissions on a limited scale. Compared to MPEG-1 Audio Layer II, the AAC audio coding format requires less bandwidth to achieve the same sound quality. Disadvantages of using AAC are its non-open and free format, and it is not supported by some (older and cheaper) receiving devices.{{cite web|url=https://www.totaaltv.nl/nieuws/nieuwe-zenders-bij-ziggo-niet-met-oudere-televisie-en-decoder/|title=Nieuwe zenders bij Ziggo niet met oudere televisie en decoder|publisher=TotaalTV|access-date=2024-05-16|language=nl}}

Previously, Ziggo also offered an analogue radio signal. Between February 2021 and March 2022 the analogue FM cable radio signal was gradually phased out.{{cite web|url=https://www.vodafoneziggo.nl/nieuws/ziggo-klanten-regio-capelle-aan-den-ijssel-stappen-over-op-digitale-radio/|title=Ziggo klanten in regio Capelle aan den IJssel stappen over op digitale radio|publisher=Ziggo|access-date=2021-01-19|language=nl}}{{cite web|url=https://www.vodafoneziggo.nl/nieuws/ziggo-klanten-in-regios-helmond-groningen-en-den-bosch-stappen-over-op-digitale-radio/|title=Ziggo klanten in regio's Helmond, Groningen en Den Bosch stappen over op digitale radio|publisher=Ziggo|access-date=2022-03-17|language=nl}}{{cite web|url=https://www.ziggo.nl/televisie/zenderoverzicht/analoog-radio|title= Zenderoverzicht Analoge radiozenders |publisher=Ziggo|access-date=2021-04-26|language=nl}}{{cite web|url=https://mediamagazine.nl/ziggo-schakelt-in-laatste-regios-analoge-radiosignaal-uit/|title=Ziggo schakelt in laatste regio's analoge radiosignaal uit|publisher=mediamagazine.nl|access-date=2022-03-29|language=nl}}{{cite web|url=https://groningen.nieuws.nl/nieuws/1334918/ziggo-gestopt-met-analoge-radio/|title=Ziggo gestopt met analoge radio|publisher=groningen.nieuws.nl|access-date=2022-03-29|language=nl}}

According to TVTotaal the analogue FM cable radio service was terminated because due to competitive pressure Ziggo needed the bandwidth to increase the upload speed of the internet service.{{cite web|url=https://www.totaaltv.nl/nieuws/ziggo-bezig-versobering-diensten-bij-laatste-klanten/|title=Ziggo bezig aan versobering diensten bij laatste klanten|publisher=TotaalTV|access-date=2022-03-18|language=nl}}{{cite web|url=https://mediamagazine.nl/ziggo-heeft-definitief-afscheid-genomen-van-analoge-radio/|title=Ziggo heeft definitief afscheid genomen van analoge radio|publisher=mediamagazine.nl|access-date=2022-04-01|language=nl}} According to VodafoneZiggo; "The freed-up bandwidth allows us to offer even more television and internet services, such as increasing image quality and adding apps." and "We continue to innovate and look ahead, so that our GigaNet (internet service) grows with the needs of our customers. The complete switch to digital radio is a crucial part of that."{{cite web|url=https://www.vodafoneziggo.nl/nieuws/alle-ziggo-klanten-volledig-omgeschakeld-naar-digitale-radio/|title=Alle Ziggo-klanten volledig omgeschakeld naar digitale radio|publisher=Ziggo|access-date=2022-04-01|language=nl}}

For customers who are not able to receive the digital radio signal, Ziggo up to 29 May 2022 offered a digital radio receiver for €50 as an alternative for analogue FM cable radio reception equipment.{{cite web|url=https://www.ziggo.nl/klantenservice/televisie-radio/ontvangers/quantis-qe317?zxuserid=329177&awc=8275_1619426484_1c00fb2d5d3791c5a1b27b2112d641db|title=Digitale radio ontvanger (Quantis QE317) |publisher=Ziggo|access-date=2021-03-26|language=nl|trans-title=Radio receiver}}

Ziggo provides about 200 linear television channels and more than 100 linear radio channels,{{cite web|url=https://www.ziggo.nl/televisie/zenderoverzicht/radio/|title=Zenderoverzicht Radio|publisher=Ziggo|access-date=2015-02-05|language=nl|trans-title=Radio channel overview}} DVR service, video-on-demand content, catch-up TV from public television broadcasters and commercial television stations and interactive television. About 40 TV channels and 40 radio channels are transmitted in clear, while most premium channels are transmitted encrypted.

Basic service is called Kabel TV{{cite web|url=https://www.ziggo.nl/televisie/vergelijken/|title=TV-abonnementen Vergelijken|publisher=Ziggo|access-date=2015-05-04|language=nl|trans-title=Compare TV plans}} and consists of about 40 digital television channels, as well as 40 digital and analogue radio channels. It consists of all the major Dutch networks and some of the main networks of neighbouring countries. Additional TV and radio channels are available through "TV Standard", "Movies & Series XL" and premium packages. Every additional package comes with Xite Music which offers 40 additional radio channels, as well as interactive video on demand services.

On 4 July 2009 the Dutch public broadcaster NPO started simulcasting NPO 1, NPO 2, and NPO 3 in 1080i high-definition.{{cite web|author=JK |title=Nederlandse Publieke Omroep dicht bij start HDTV |url=http://www.totaaltv.nl/index.php?action=nieuws&id=2094 |work=TotaalTV |publisher=SBS Broadcasting |language=nl |date=2009-06-16 |access-date=2009-06-03}} These public HD channels are part of basic service.

As of 2022 Ziggo offers most television channels in 1080i or 720p HD format.{{cite web|url=https://www.ziggo.nl/televisie/zenderoverzicht/|title=Zenderoverzicht TV|publisher=Ziggo|access-date=2022-02-01|language=nl|trans-title=TV channel overview}} Also including premium film and sport services such as Film1 HD, ESPN HD and Ziggo Sport Totaal HD. The rest are part of basic service. A few channels/programmes are (sometimes temporarily) offered in 1080p Full HD, 4K Ultra HD and if available in HLG or HDR color representation for a larger dynamic range.

Ziggo GO is an online television service (an over-the-top (OTT) media service) from Ziggo. The service allows users to watch live TV and on demand video content from a PC, laptop, tablet and mobile phone. It is also possible to stream live television on Chromecast and Apple TV. The service was introduced by UPC in 2012. It was named Horizon TV app or Horizon GO.{{cite web|last=Kriek |first=Jarco |url=http://www.totaaltv.nl/nieuws/upc-horizon-tv-app-voor-live-tv-kijken-ipad-verkrijgbaar/ |title=UPC Horizon tv app voor live tv-kijken iPad verkrijgbaar |publisher=Totaal TV |date=2012-09-13 |access-date=2017-11-23}} The service was renamed by Ziggo GO on 9 November 2016.{{cite web|url=https://community.ziggo.nl/nieuwsberichten-148/twee-vliegen-in-een-klap-horizon-go-heet-nu-ziggo-go-en-is-ook-beschikbaar-voor-windows-10-14006 |title=Twee vliegen in één klap: Horizon Go heet nu Ziggo GO en is ook beschikbaar voor Windows 10! |publisher=Ziggo |date=2016-11-09 |access-date=2017-11-23}}

From 2017 until 2021 - after the closing of HBO Netherlands{{cite web|url=http://www.broadbandtvnews.com/2016/09/28/hbo-netherlands-pulls-plug-ziggo-gets-programmes/|title=HBO Netherlands pulls the plug, Ziggo gets the programmes|publisher=BroadbandTVNews.com|author=Robert Briel|date=28 September 2016}} and before the Netherlands launch of HBO Max, all HBO content was available on Ziggo GO.

Internet-only subscribers with Ziggo can officially purchase an additional subscription for the online television service Ziggo GO as a supplement when such a subscription is purchased via the internet site. Ziggo GO can be viewed throughout the Netherlands and all countries of the European Union by customers that poses Apple TV or Android TV mediaplayers or Amazon Fire TV Sticks.{{cite web|url=https://www.totaaltv.nl/nieuws/ziggo-komt-nu-officieel-met-ottabonnement-ziggo-go/|title=Ziggo zet Ziggo GO meer in de schijnwerper|publisher=TotaalTV|access-date=2023-06-10|language=nl}}

Until 2023 the channels were distributed in 720p HD via Ziggo GO. For these channels, the compression technique Advanced Video Coding (H.264) is used. In April 2023 Ziggo started offering twelve channels in 1080p Full HD via Ziggo GO. For these channels, the compression technique High Efficiency Video Coding (H.265) is used.{{cite web|url=https://www.totaaltv.nl/nieuws/ziggo-verbetert-beeldkwaliteit-ziggo-go-aanzienlijk/|title=Ziggo verbetert beeldkwaliteit Ziggo GO aanzienlijk|publisher=TotaalTV|access-date=2023-04-28|language=nl}} In comparison to H.264, H.265 offers from 25% to 50% better data compression at the same level of video quality, or substantially improved video quality at the same bit rate.

File:Ziggo Dome.JPG indoor arena in Amsterdam]]

In the Netherlands, there are three types of connections for landline broadband access internet available: (A)DSL, cable and fiber-optics. Almost every of the about 8.1 million Dutch households in 2022 had (A)DSL and cable internet access. Due to the almost universal cable availability and progressing roll-out of several fiber-to-the-home (FFTH) XGS-PON networks, it is expected (A)DSL will largely be phased out in the late 2020s.{{cite web|url=https://www.kpnnetwerk.nl/glas-aan-koper-uit/|title=Glas aan, koper uit|publisher=KON|access-date=2023-10-14|language=nl}}{{cite web|url=https://www.nu.nl/tech/6310271/kpn-zet-drie-miljoen-telefoonlijnen-uit-en-duwt-mensen-naar-duurder-glasvezel.html|title=KPN zet drie miljoen telefoonlijnen uit en duwt mensen naar duurder glasvezel|publisher=DPG Media B.V.|author=NU.nl|access-date=2024-04-24|language=nl}} Four (Delta Fiber, KPN, Open Dutch Fiber/Odido, Ziggo) competing gigabit landline networks are regarded too many to be commercially economically viable.{{cite web|url=https://www.totaaltv.nl/nieuws/wordt-delta-fiber-klaargestoomd-voor-verkoop-maximaal-twee-vaste-netwerken-rendabel/|title=Wordt Delta Fiber klaargestoomd voor verkoop? 'Maximaal twee vaste netwerken rendabel'|publisher=TotaalTV|access-date=2023-06-24|language=nl}}{{cite web|url=https://www.nu.nl/tech/6271442/dankzij-glasvezel-zijn-we-minder-afhankelijk-van-kpn-en-ziggo.html|title=Dankzij glasvezel zijn we minder afhankelijk van KPN en Ziggo|publisher=DPG Media B.V.|author=NU.nl|access-date=2023-07-08|language=nl}} Mergers, acquisitions or mutual cooperation between these high-speed internet networks are expected at some point.{{cite web|url=https://www.totaaltv.nl/nieuws/ziggo-kpn-odf-of-delta-fiber-welk-netwerk-wordt-als-eerste-verkocht/|title=Ziggo, KPN, ODF of Delta Fiber: Welk netwerk wordt als eerste verkocht?|publisher=TotaalTV|access-date=2022-12-27|language=nl}}{{cite web|url=https://www.totaaltv.nl/nieuws/vier-is-te-veel-blijven-alleen-ziggo-en-kpn-over-/|title='Vier is te veel': Blijven alleen netwerken Ziggo en KPN over? |publisher=TotaalTV|access-date=2022-12-28|language=nl}} At the end of 2022 5.34 million Dutch homes were passed by at least one FFTH network.

Up to then the growth of FFTH was mainly due to the declining use of (A)DSL in providing internet.[https://tweakers.net/nieuws/194146/telecompaper-2021-was-glasvezelrecordjaar-met-885000-aangesloten-huizen-in-nl.html Telecompaper: 2021 was glasvezelrecordjaar met 885.000 aangesloten huizen in NL]{{cite web|url=https://www.totaaltv.nl/nieuws/glasvezel-meer-gebruikt-dan-koper-ziggo-kabel-onder-druk/|title=Glasvezel meer gebruikt dan koper, Ziggo kabel onder druk|publisher=TotaalTV|access-date=2023-01-12|language=nl}}

The combined cable and FFTH networks offered access to 1 Gbit/s download speeds for 97% of the Dutch residential addresses at the end of 2022.[https://www.nlconnect.org/jaaroverzicht-2022-meer-dan-een-miljoen-nieuwe-glasvezelaansluitingen/ NLConnect: recordaantal van meer dan een miljoen glasvezelaansluitingen in 2022]

In July 2023, the Netherlands Authority for Consumers and Markets (Autoriteit Consument & Markt (ACM)) regulator calculated 6.1 million homes were passed by at least one FFTH network and expected that almost all homes in the Netherlands will be connected to a FFTH network in 2026/2027. According to the ACM the two major Internet service providers (ISP's) KPN and Ziggo experience sufficient competition and in retail market areas where Ziggo competes with a FFTH network, Ziggo's market share has fallen to just under 40% and is expected to fall slightly further.{{cite web|url=https://www.acm.nl/system/files/documents/ontwerpbesluit-marktanalyse-lokale-toegang.pdf|title=Marktanalysebesluit lokale toegang|publisher=Autoriteit Consument & Markt |access-date=2023-07-08|language=nl}}{{cite web|url=https://www.totaaltv.nl/nieuws/ziggo-en-kpn-hebben-voldoende-concurrentie-door-glasvezel/|title=Ziggo en KPN hebben voldoende concurrentie door glasvezel|publisher=TotaalTV|access-date=2023-07-08|language=nl}}{{cite web|url=https://www.nu.nl/tech/6271442/dankzij-glasvezel-zijn-we-minder-afhankelijk-van-kpn-en-ziggo.html|title=Dankzij glasvezel zijn we minder afhankelijk van KPN en Ziggo|publisher=DPG Media B.V.|access-date=2023-07-08|language=nl}} In the fall of 2023 (symmetric) multigigabit down- and upload speeds up to 8 Gbit/s with XGS-PON technology for domestic subscribers were launched on all three main FFTH landline networks.{{cite web|url=https://www.delta.nl/internet/glasvezel/|title=2 Gig Glasvezel & TV Allersnelste glasvezelinternet van Nederland|publisher=Delta|access-date=2023-09-06|language=nl}}{{cite web|url=https://www.totaaltv.nl/nieuws/odido-begint-met-multigig-internet-abonnementen-van-2-en-8gbps/|title=Odido begint met multigig internet: abonnementen van 2 en 8 Gb/s|publisher=Delta|access-date=2023-11-28|language=nl}}{{cite web|url=https://www.totaaltv.nl/nieuws/delta-met-dubbele-snelheid-goedkoper-dan-ziggo-internet/|title=Delta met dubbele snelheid goedkoper dan Ziggo internet|publisher=TotaalTV|access-date=2023-09-06|language=nl}}{{cite web|url=https://www.totaaltv.nl/nieuws/ziggo-door-kpn-en-delta-als-tweederangs-internetprovider-teruggezet/|title=Ziggo door KPN en Delta op z'n plek gezet|publisher=TotaalTV|access-date=2023-10-11|language=nl}}{{cite web|url=https://www.totaaltv.nl/nieuws/ziggo-verder-op-achterstand-ook-multigig-via-odf-glasvezel/|title=Trend zet door: ook multigig-internet via glasvezel van ODF|publisher=TotaalTV|access-date=2023-11-02|language=nl}} To experience multigigabit internet on one computer, the home network – including the network card in the computer, any switches and all cabling – must be suitable for multigigabit speeds. It is expected that in a few years' time a minor update of the currently used XGS-PON technology will allow the internet speed of the all-fiber-optics providers to be increased to 25 Gbit/s.{{cite web|url=https://www.totaaltv.nl/nieuws/ziggo-laat-glasvezel-links-liggen-komende-10-jaar-nog-docsis/|title=ziggo-laat-glasvezel-links-liggen-komende-10-jaar-nog-docsis/|publisher=TotaalTV|access-date=2023-12-22|language=nl}} The Netherlands Authority for Consumers and Markets reported 7.13 million FFTH connections at the end of 2023, of which 2.64 million (37.3% coverage ratio) were used.{{cite web|url=https://www.totaaltv.nl/nieuws/snelle-toename-glasvezel-verhoogt-concurrentiedruk-voor-ziggo/|title=Snelle toename glasvezel verhoogt concurrentiedruk voor Ziggo|publisher=TotaalTV|access-date=2024-04-10|language=nl}}{{cite web|url=https://nos.nl/artikel/2518486-stoep-nog-een-keer-open-voor-glasvezel-100-000-woningen-met-dubbele-aansluiting|title=Stoep nóg een keer open voor glasvezel, 100.000 woningen met dubbele aansluiting|publisher=Nederlandse Omroep Stichting|access-date=2024-04-28|language=nl}}

Due to competitive symmetric internet speed FFTH network offerings, Ziggo upgraded their asymmetric internet speeds offerings twice during 2023.{{cite web|url=https://www.totaaltv.nl/nieuws/ziggo-verhoogt-onder-druk-concurrentie-internetsnelheid-tweede-verhoging-in-2023/|title=Ziggo verhoogt onder druk concurrentie internetsnelheid: tweede verhoging in 2023|publisher=TotaalTV|access-date=2023-09-04|language=nl}}{{cite web|url=https://www.vodafoneziggo.nl/nieuws/forse-snelheidsverhoging-internet-alle-ziggo-klanten/|title=Forse snelheidsverhoging internet alle Ziggo-klanten |publisher=VodafoneZiggo|access-date=2023-08-04|language=nl}}

According to the quarterly Dutch Consumer Broadband research for broadband internet access by market researcher Telecompaper reported FTTH surpassed cable to become the most popular broadband technology in the Netherlands at the end of 2023. In all previous studies, the majority of the households opted for cable.{{cite web|url=https://www.totaaltv.nl/nieuws/volgende-dreun-voor-ziggo-internet-via-glasvezel-meer-gebruikt-dan-kabel/|title=Volgende dreun voor Ziggo: internet via glasvezel meer gebruikt dan kabel|publisher=TotaalTV|access-date=2024-03-20|language=nl}}{{cite web|url=https://www.telecompaper.com/research/dutch-consumer-broadband-2023-q4--1491913|title=Dutch Consumer Broadband 2023-Q4|publisher=Telecompaper|access-date=2024-03-20|language=nl}}

Ziggo offers cable broadband internet subscriptions, and their hybrid fiber-coaxial (fiber-to-the-neighborhood [FFTN]) network passed 7.3733 million of the about 8.1 million Dutch homes in 2022. For internet, Ziggo used and uses various versions of Data Over Cable Service Interface Specification (DOCSIS) technology. DOCSIS is used by many cable television operators to provide cable internet access over hybrid fiber-coaxial infrastructure. As Ziggo is a European operator, the used DOCSIS standards earlier than DOCSIS 3.1 were modified for use in Europe (EuroDOCSIS). {{As of|December 2017}}, Ziggo had 3.240 million Internet access subscribers and 3,328 million subscribers in December 2022, which means that 45.1% of the homes passed paid Ziggo for internet access.[https://www.libertyglobal.com/wp-content/uploads/2022/11/VodafoneZiggo-Fixed-Income-Q3-2022-Release.pdf VodafoneZiggo Reports Preliminary Q3 2022 Results]

On 10 October 2019 Ziggo started the deployment of DOCSIS 3.1 in limited regions. This upgrade to DOCSIS 3.1 enabled download speeds up to 1 Gbit/s and is marketed as GigaNet.{{cite web |url=https://tweakers.net/nieuws/158444/ziggo-start-vanaf-15-oktober-met-1gbit-s-in-utrecht-voor-99-komma-50-euro-per-maand.html |title=Ziggo start vanaf 15 oktober met 1Gbit/s in Utrecht voor 99,50 euro per maand |author=Olaf van Miltenburg |date=10 October 2019 |website=Tweakers |language=nl |trans-title=Ziggo will start from October 15 with 1Gbit/s in Utrecht for 99.50 euros per month}} Since then EuroDOCSIS 3.1 was rolled out widely to offer asymmetric Internet access with asymmetric upload speeds of up to 100 Mbit/s. Ziggo completed the DOCSIS 3.1 roll-out operation in December 2022. At the same time, the company announced it is preparing for DOCSIS 4.0 (previously branded as DOCSIS 3.1 Full Duplex) tests in early 2023.{{cite web |url=https://www.vodafoneziggo.nl/nieuws/vodafoneziggo-investeert-toekomst-van-internet/|title= VodafoneZiggo investeert in toekomst van internet - Gigabit-snelheid nu beschikbaar voor álle Ziggo-klanten in Nederland|author=|date=2022-12-13|website=Ziggo.nl |language=nl |trans-title=VodafoneZiggo invests in the future of the internet - Gigabit internet speed now available for all Ziggo customers in the Netherlands}}{{cite web|url=https://www.vodafoneziggo.nl/nieuws/resultaten-tweede-kwartaal-groei-mobiele-en-zakelijke-diensten-zet-door/|title=Resultaten tweede kwartaal: Groei mobiele en zakelijke diensten zet door|publisher=vodafoneziggo|access-date=2022-11-08|language=nl|trans-title=}} Besides increased download speeds, DOCSIS 3.1 and especially DOCSIS 4.0 also technically enable significant increases in upload speeds.{{cite web|url=https://www.totaaltv.nl/nieuws/ziggo-volledig-gigabit-wanneer-hogere-uploadsnelheid/|title=Ziggo volledig gigabit: wanneer hogere uploadsnelheid?|publisher=TotaalTV|access-date=2022-12-21|language=nl}} In 2022 Ziggo introduced the Sagemcom F3896LG-ZG/F@st 3896 DOCSIS 3.1 Full Duplex capable modem featuring a 2.5 Gbit/s Ethernet port that can deliver up to 5 Gbit/s download and 2 Gbit/s upload speeds.{{cite web|url=https://www.totaaltv.nl/nieuws/ziggo-levert-standaard-nieuw-supersnel-internetmodem-snelheidsverhoging-in-aantocht/|title=Ziggo levert standaard nieuwe supersnelle internetmodem: snelheidsverhoging in aantocht?|publisher=TotaalTV|access-date=2022-11-09|language=nl}}[https://mediacomcc.custhelp.com/euf/assets/documents/modem%20user%20guides/sagmecom_fast3896_datasheet.pdf Sagemcom F@st 3896 Very high performance triple-play home gateway]

In May 2023 the first press releases emerged regarding an internal DOCSIS 4.0 test by Ziggo at their VodafoneZiggo TEC Campus in Amsterdam. The commencement of testing this DOCSIS technology version was announced in 2022. The first deployment of DOCSIS 4.0 in limited regions is not expected before 2024 or 2025, assuming by then sufficient DOCSIS 4.0 capable modems and other network components are available.{{cite web|url=https://www.totaaltv.nl/nieuws/ziggo-test-nog-sneller-internet-succesvol-maar-upload-blijft-nog-achter/|title=Ziggo test 50 keer sneller upload internet|publisher=TotaalTV|access-date=2023-05-25|language=nl}}{{cite web|url=https://www.totaaltv.nl/nieuws/ziggo-gaat-sneller-internet-testen-maar-gaan-zij-het-ook-gebruiken/|title=Ziggo test sneller internet, maar gaan ze het ook aanbieden?|publisher=TotaalTV|access-date=2023-05-25|language=nl}}{{cite web|url=https://www.vodafoneziggo.nl/nieuws/vodafoneziggo-investeert-in-internet-van-de-toekomst/|title=VodafoneZiggo investeert in internet van de toekomst – Eerste Docsis 4.0 test op een live netwerk een feit|publisher=VodafoneZiggo|access-date=2023-06-27|language=nl}}{{cite web|url=https://www.toeaaltv.nl/nieuws/ziggo-houdt-vast-aan-docsis-4-en-zet-glasvezel-opzij-test-snelheid-12-33-gbps/|title=Ziggo houdt vast aan DOCSIS 4 en zet glasvezel opzij, test snelheid 12,33 Gb/s|publisher=TotaalTV|access-date=2023-05-25|language=nl}} Ziggo expects to start DOCSIS 4 field tests in 2024 and gradually achieve an asymmetric download speed of 5 Gbit/s in the further future.{{cite web|url=https://www.totaaltv.nl/nieuws/ziggo-test-in-2024-sneller-en-stabieler-internet/|title=Ziggo test in 2024 sneller en stabieler internet|publisher=TotaalTV|access-date=2023-12-29|language=nl}}

It is not highly likely Ziggo will quickly roll out DOCSIS 4 over their full service area, as the coaxial segment frequency spectrum used increases from 1 to 1.2 GHz for Full Duplex (FDX) DOCSIS 4 or to 1.8 GHz for Extended Spectrum DOCSIS (ESD). For that, Ziggo must disable linear television distribution via DVB-C. The probably bigger challenge for delivering multi-gigabyte symmetrical internet speeds with DOCSIS 4 is the technical condition of the coaxial network. In large parts of the service area, the coaxial cables used between the street cabinets and the approximately 7,300,000 Subscriber Takeover Points (STP) final customer connection points are decades old. In some areas, these old cables have exceeded their maximum lifespan specifications. This has consequences for the services provided in the future. Coaxial cables that are no longer in optimal condition suffer from rapidly increasing attenuation above ~1 GHz.{{cite web|url=https://www.totaaltv.nl/nieuws/ziggo-gaat-docsis-4-testen-comcast-gaat-het-gebruiken/|title=Ziggo gaat DOCSIS 4 testen, Comcast gaat het gebruiken|publisher=TotaalTV|access-date=2023-10-13|language=nl}} In October 2023 the first commercial DOCSIS 4 launch of an upgraded hybrid fiber-coaxial 1.2 GHz Full Duplex (FDX) network, offering symmetrical speeds up to 2 Gbit/s, was by Comcast/Xfinity in a selected area in the United States.{{cite web|url=https://www.lightreading.com/cable-technology/comcast-unleashes-docsis-4-0-service-under-x-class-internet-brand|title=Comcast unleashes DOCSIS 4.0 service under 'X-Class Internet' brand|publisher=Light Reading|access-date=2023-10-13|language=en}}

Until early 2024, VodafoneZiggo has been reluctant to invest in upgrading the hybrid fiber-coaxial (fiber-to-the-neighborhood [FFTN]) network to a pure fiber-to-the-home (FFTH) network. Investing in DOCSIS 4.0 and possibly later DOCSIS upgrades costs less than going all-fiber-optics for the entire network. As in the early 2020s about 10% of Ziggo's total network length uses fiber-optical cables instead of coaxial cables, going all-fiber-optics will be a strategic investment to maintain sufficient ISP market share which seems to be postponed for the time being.{{cite web|url=https://www.totaaltv.nl/nieuws/doemscenario-dreigt-voor-ziggo-vaste-diensten-tot-80-procent-abonnementen-via-glasvezel/|title=Doemscenario dreigt voor Ziggo: 'vaste diensten tot 80 procent via glasvezelabonnementen'|publisher=TotaalTV|access-date=2023-08-19|language=nl}}{{cite web|url=https://www.vodafoneziggo.nl/nieuws/resultaten-tweede-kwartaal-stabiele-omzet-groei-zakelijke-markt-en-mobiel-op-koers-behalen-financiele-doelen/|title=Resultaten tweede kwartaal: stabiele omzet, groei zakelijke markt en mobiel, op koers behalen financiële doelen |publisher=VodafoneZiggo|access-date=2023-07-23|language=nl}}{{cite web|url=https://www.totaaltv.nl/nieuws/ziggo-verliest-klanten-aan-kpn-odido-en-delta-heeft-kabelbedrijf-gegokt-en-verloren/|title=Ziggo verliest klanten aan KPN, Odido en Delta: heeft kabelbedrijf gegokt en verloren?|publisher=TotaalTV|access-date=2023-09-18|language=nl}}

In September 2023 the CEO of VodafoneZiggo co-owner Liberty Global said the company "feels good about DOCSIS 3.1 and 4.0" but added that it has options in the competitive Dutch market.{{cite web|url=https://www.digitaltveurope.com/2023/09/13/liberty-globals-fries-fibre-makes-more-sense-than-docsis-upgrades/|title=Liberty Global's Fries: fibre makes more sense than DOCSIS upgrades|publisher=Digital TV Europe|access-date=2023-09-13|language=en}} Large corporate customers can be provided with all-fiber-optics to their business buildings by Ziggo.{{cite web|url=https://www.totaaltv.nl/nieuws/ziggo-laat-glasvezel-links-liggen-komende-10-jaar-nog-docsis/|title=Ziggo laat glasvezel links liggen: 'komende 10 jaar nog DOCSIS'|publisher=TotaalTV|access-date=2023-12-22|language=nl}}

Only on a small project scale, Ziggo offers fiber-to-the-home (FFTH) connections since 2021. These FTTH connections are based on a radio frequency over glass (RFoG) deep-fiber network design in which the coaxial portion of the hybrid fiber coax (HFC) network is replaced by a single-fiber passive optical network (PON). In the projects where Ziggo opts to extend the fiber-to-the-neighborhood (FFTN) into the customer's (new-build) home, significant additional construction costs like earthwork are avoided and a RFoG fiber to coax converter is still present.{{cite web|url=https://www.totaaltv.nl/nieuws/ziggo-houdt-vast-aan-docsis-4-en-zet-glasvezel-opzij-test-snelheid-12-33-gbps/|title=Ziggo houdt vast aan DOCSIS 4 en zet glasvezel opzij, test snelheid 12,33 Gb/s|publisher=VodafoneZiggo|access-date=2023-05-25|language=nl}} This ensures customers can continue to use their existing equipment. One can expect FTTH connections at larger post 2021 construction locations, with more than a hundred completely new homes to be built. The FFTH offered asymmetric internet services by Ziggo are identical to their non-FFTH asymmetric offerings.{{cite web|url=https://www.totaaltv.nl/nieuws/ziggo-stapt-toch-over-op-glasvezel-tot-in-de-meterkast/|title=Ziggo stapt toch over op glasvezel tot in de meterkast/|publisher=TotaalTV|access-date=2023-01-30|language=nl}}

In November 2023 Ziggo announced their approach for a planned switch from hybrid fiber-coaxial to a FFTH signal supply for the municipal cable network of Edam-Volendam,{{cite web|url=https://www.edam-volendam.nl/download/regelgeving/Ruimte%20Bouwen%20en%20Infrastructuur/Ruimte%20Bouwen%20en%20Infrastructuur/CAI%20voorwaarden%20Edam%20Volendam%202022.pdf|title=Gemeentelijke Centrale Antenne Inrichting Edam-Volendam|publisher=Gemeente Edam-Volendam|access-date=2023-12-02|language=nl}} whilst holding on by RFoG signal converters at the Subscriber Takeover Points (STP) to DOCSIS and DVB-C technology.{{cite web|url=https://www.totaaltv.nl/nieuws/ziggo-zoekt-noodgedwongen-toevlucht-naar-glasvezel/|title=Ziggo zoekt noodgedwongen toevlucht tot glasvezel|publisher=TotaalTV|access-date=2023-11-27|language=nl}} As of 2024 this municipal controlled all-fiber-optics FFTH network replaces the hybrid fiber-coaxial network, that eventually will be switched off.{{cite web|url=https://www.stratix.nl/edam-volendam-uniek-ftth-netwerk/|title=Gemeente Edam-Volendam lanceert uniek glasvezelnetwerk|publisher=Stratix|access-date=2024-03-15|language=nl}}{{cite web|url=https://mediamagazine.nl/edam-volendam-krijgt-toch-een-glasvezelnetwerk/|title=Edam-Volendam krijgt toch één glasvezelnetwerk|publisher=Mediamagazine|access-date=2024-03-15|language=nl}} Multiple providers including KPN, Odido and Ziggo will mutually compete with their services on the new open network.{{cite web|url=https://www.glasvezeledamvolendam.nl/index.php|title=VAN EEN OUD NAAR EEN NIEUW NETWERK|publisher=Gemeente Edam-Volendam|access-date=2024-02-23|language=nl}} Ziggo by exception will be offering symmetric up- and download speeds on this municipal network.{{cite web|url=https://www.totaaltv.nl/nieuws/ziggo-verloochent-zichzelf-toch-snellere-upload-glasvezel/|title=Ziggo verloochent zichzelf: toch snellere upload glasvezel|publisher=TotaalTV|access-date=2024-02-21|language=nl}}

{{As of|December 2017}}, Ziggo has 2.551 million subscribers to their land-line telephone services and 2.065 million subscribers in December 2022. It also offered a virtual mobile phone service. Ziggo Mobile stopped offering new mobile subscriptions in April 2017,{{cite web|url=https://www.techzine.nl/nieuws/106262/ziggo-verkoopt-geen-eigen-mobiele-abonnementen-meer.html|title=Ziggo verkoopt geen eigen mobiele abonnementen meer|publisher=TechZine|author=Sander Almekinders|date=18 April 2017|language=nl|trans-title=Ziggo has stopped selling own mobile subscriptions}} and existing mobile customers were migrated to Vodafone Netherlands in September 2017.{{cite web |url=https://tweakers.net/nieuws/127749/ziggo-zet-ziggo-mobiel-klanten-vanaf-september-over-naar-vodafone.html |title=Ziggo zet Ziggo Mobiel-klanten vanaf september over naar Vodafone |author=Olaf van Miltenburg |date=28 July 2017 |website=Tweakers |language=nl |trans-title=Ziggo to transfer Ziggo Mobile customers to Vodafone in September }}

{{As of|December 2017}}, 64.7% of subscribers have a triple play subscription: a cable television, internet and telephone service bundle.

At the end of 2020, the company provided at least one service to more than 3,836,300 households: 3,831,300 households with television, 3,363,500 households with an internet connection and 2,272,800 households with telephony. It then had 5,189,800 mobile subscribers (4,757,100 postpaid and 432,700 prepaid).{{cite web |url=https://www.libertyglobal.com/wp-content/uploads/2021/03/VodafoneZiggo-Q4-2020-Report.pdf |title=VodafoneZiggo Group B.V. Annual Report December 31, 2020 |publisher=VodafoneZiggo Group B.V. }} In 2023, there were about 8,300,000 households in the Netherlands.

To prevent a further decline in the fixed coverage ratio (46.2% at the end of the first quarter of 2024), Ziggo's business challenge is the price policy of their subscription offerings. Competing all-fiber-optics providers do provide faster internet for the same or sometimes a lower price. With DVB-C and a better television platform, Ziggo remains ahead of its competitors with linear television content. However, the media consumption of the Dutch households is changing so quickly towards online that this advantage is losing relevance.{{cite web|url=https://www.totaaltv.nl/nieuws/ziggo-verloor-900000-klanten-op-dit-moment-grootste-verlies-ooit/|title=Ziggo verloor 900.000 tv-klanten: als leiden lijden wordt|publisher=TotaalTV|access-date=2024-05-03|language=nl}}{{cite web|url=https://www.totaaltv.nl/nieuws/ziggo-blijft-vooral-door-sterk-tvplatform-nog-enigszins-op-de-been/|title=Ziggo blijft vooral door sterk tv-platform nog op de been|publisher=TotaalTV|access-date=2024-06-27|language=nl}}

• Digital television in the Netherlands
• Internet in the Netherlands
• List of cable companies in the Netherlands
• Television in the Netherlands
• VodafoneZiggo
• Vodafone Netherlands
• XMO
• Ziggo Dome
• Ziggo Sport

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Category:Telecommunications companies of the Netherlands

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