strategic alignment

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Strategic alignment is a process that ensures an organization's structure, use of resources (and culture) support its strategy. "In its simplest form, organizational strategic alignment is lining up a business' strategy with its culture."{{Cite web|title=Approaches to Organizational Strategic Alignment|url=https://smallbusiness.chron.com/approaches-organizational-strategic-alignment-14151.html|access-date=2021-07-14|website=Small Business - Chron.com}} Successful outcomes also require an awareness of the wider environment, regulatory issues and technological change.{{Cite journal|last1=Faucheux|first1=Sylvie|last2=Nicolaı̈|first2=Isabelle|date=1998|title=Environmental technological change and governance in sustainable development policy|url=http://dx.doi.org/10.1016/s0921-8009(97)00176-6|journal=Ecological Economics|volume=27|issue=3|pages=243–256|doi=10.1016/s0921-8009(97)00176-6|s2cid=154733072 |issn=0921-8009}} Strategic alignment contributes to improved performance by optimizing the operation of processes/systems, and the activities of teams and departments. Goal-setting theory supports the relevance of clear, measurable operational objectives that can be linked to superordinate goals. This helps ensure resources are used effectively.

The concept of strategic alignment is significant in the context of a global business environment where activities need to be coordinated across regions and time zones.{{Cite web|date=2018-07-09|title=Are your global teams working together? How geo alignment helps companies succeed globally|url=https://www.tradeready.ca/2018/international-sales-marketing/are-your-global-teams-working-together-how-geo-alignment-helps-companies-succeed-globally/|access-date=2021-01-26|website=Trade Ready|language=en-US}} Strategic alignment encompasses not only technical and functional activities, but also issues relating to human resource management (and how best to develop people's motivation and capability). Studies suggest that the alignment of business strategy and HR strategy can impact performance.{{Cite journal|last1=Christiansen|first1=Liza Castro|last2=Higgs|first2=Malcolm|date=2008|title=How the alignment of business strategy and HR strategy can impact performance: A practical insight for managers|url=http://dx.doi.org/10.1177/030630700803300402|journal=Journal of General Management|volume=33|issue=4|pages=13–34|doi=10.1177/030630700803300402|s2cid=107290230 |issn=0306-3070}} The process may extend across organizations and groups that share complementary objectives, e.g. business partners. It has also been found that coalignment of business strategy, business structure, IT strategy, and IT structure contributes to performance.{{Cite journal|last1=Bergeron|first1=François|last2=Raymond|first2=Louis|last3=Rivard|first3=Suzanne|date=2004|title=Ideal patterns of strategic alignment and business performance|url=http://dx.doi.org/10.1016/j.im.2003.10.004|journal=Information & Management|volume=41|issue=8|pages=1003–1020|doi=10.1016/j.im.2003.10.004|issn=0378-7206}} Many projects, but not all, are initiated using a business case, and a business case can include details regarding strategic alignment.{{sfn|Project Management Institute|2021|loc=§3.4 Focus on Value}}

Superordinate Principles

Creating operational alignment involves translating an organization's Superordinate Goals and overall strategy into the more immediate objectives of a team or department. In addition to reviewing systems and processes, leaders also need to develop the skills, competencies and motivation of people in the organization. The McKinsey 7s Framework provides an overview of this type of analysis, highlighting elements that contribute to alignment. This type of review, with follow-up interventions, contribute to key activities (linked to products and services) meeting customer and stakeholder expectations. At the same time, effective internal systems ensure the best use of resources, which contributes to future success.

Strategic Alignment requires awareness of Superordinate Principles that may include the 3BL "triple bottom line" perspective.{{Cite journal|last1=Schulz|first1=Steven A.|last2=Flanigan|first2=Rod L.|date=2016-05-03|title=Developing competitive advantage using the triple bottom line: a conceptual framework|url=http://dx.doi.org/10.1108/jbim-08-2014-0150|journal=Journal of Business & Industrial Marketing|volume=31|issue=4|pages=449–458|doi=10.1108/jbim-08-2014-0150|issn=0885-8624}} This emphasizes criteria that take account of Planet, People & Profit (3P Thinking).{{Cite web|last=Kraaijenbrink|first=Jeroen|title=What The 3Ps Of The Triple Bottom Line Really Mean|url=https://www.forbes.com/sites/jeroenkraaijenbrink/2019/12/10/what-the-3ps-of-the-triple-bottom-line-really-mean/|access-date=2021-01-26|website=Forbes|language=en}} It raises issues relating to Corporate Governance, which now include social and environmental considerations. KPMG make the point: "Businesses not taking ESG seriously are beginning to lose customers, employees and financing; eventually they will become unviable."{{Cite web|title=ESG: Environmental, Social Governance - An Introductory Guide for Business (August 2020)|url=https://assets.kpmg/content/dam/kpmg/uk/pdf/2020/08/esg-brochure.pdf}}

There are two main models of corporate governance, (i) the shareholder model, which prioritizes the return on investment for investors, and (ii) the stakeholder model that also emphasizes a responsibility towards other groups and wider considerations.{{Cite web|last=Mac|first=Ryo|date=2018-02-11|title=Corporate Governance, and the Stakeholder vs. Shareholder Model|url=https://medium.com/skeptikai/corporate-governance-and-the-stakeholder-vs-shareholder-model-10e756241d3b|access-date=2021-01-26|website=Medium|language=en}} Guiding principles relating to Environmental, Social and Corporate Governance (ESG) is at the heart of the new thinking.

Trevor and Varcoe

In an article in Harvard Business Review (May 2016),{{Cite news|last1=Trevor|first1=Jonathan|url=https://hbr.org/2016/05/a-simple-way-to-test-your-companys-strategic-alignment|title=A Simple Way to Test Your Company's Strategic Alignment|date=2016-05-16|work=Harvard Business Review|access-date=2020-03-26|last2=Varcoe|first2=Barry|issn=0017-8012}} Jonathan Trevor and Barry Varcoe suggest two questions. These prompt reflection on strategic alignment.

  1. How well does your business strategy support the fulfilment of your company's purpose?
  2. How well does your organization support the achievement of your business strategy?

Findings suggest that both elements contribute to performance. The article notes that (alignment) 'also leads to a more positive work climate, above-average staff engagement, a strong commitment to values and few(er) energy-sapping turf wars and in-fighting'. (ibid)

See also

Citations

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References

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  • {{Cite book|last=Project Management Institute|title=A guide to the project management body of knowledge (PMBOK guide)|date=2021|others=Project Management Institute|isbn=978-1-62825-664-2

|edition=7th|location=Newtown Square, PA}}

  • United States Office of Personnel Management's [https://www.opm.gov/policy-data-oversight/human-capital-management/strategic-alignment/ overview] of strategic alignment in the context of human capital management
  • ARMA International's [http://www.arma.org/bookstore/files/andelson.pdf discussion] of strategic alignment in the context of records and information management, July/August 2007
  • [http://www.rms.net/strategic_alignment_r_sa.htm Articles] on strategic alignment provided by Resource Management Systems, Inc.
  • [https://www.forbes.com/sites/larrymyler/2012/10/16/strategy-101-its-all-about-alignment/ Strategy 101: It's All About Alignment], Forbes, October 16, 2012
  • [http://ro.uow.edu.au/cgi/viewcontent.cgi?article=2281&context=infopapers Strategic alignment of business processes], E. D. Morrison, A. K. Ghose, H. K. Dam, K. G. Hinge, K. Hoesch-Klohe, University of Wollongong, December 5, 2011
  • [http://www.knowledgecompanyinc.com/images/The_Case_for_Strategic_Alignment_-_vC010106.pdf The Case for Strategic Alignment], white paper by The Knowledge Compass, Inc.

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Category:Organizational performance management