Conversable
{{Short description|Artificial Intelligence (AI) powered conversational platform}}
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{{Infobox company
| name = Conversable Inc.
| logo = Conversable logo.png
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| founded = {{Start date and age|2015}} in Austin, Texas, United States
| founders = Ben Lamm
Andrew Busey
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| hq_location = 815-A Brazos Street, Suite 318
| hq_location_city = Austin
| hq_location_country = United States
| num_locations = 2
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| area_served = Worldwide
| key_people = Ben Lamm CEO
Andrew Busey CPO
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| num_employees = 39
| num_employees_year = 2018{{cite news|title=Hypergiant Emerges from Stealth Mode to Create AI Products|url=http://www.siliconhillsnews.com/2018/02/20/hypergiant-emerges-from-stealth-mode-to-create-ai-products/|publisher=Silicon Hills News|date=February 20, 2018}}
| website = {{URL|http://conversable.com/}}
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Conversable is a SaaS based Artificial Intelligence (AI) powered conversational platform, headquartered in Austin, Texas. It allows customers to create intelligent, automated response flows through conversations in any messaging channel or voice platforms.{{cite news|last1=Mannes|first1=John|title=Conversable chatbot will offer allergy info along with a side of Wingstop wings|url=https://techcrunch.com/2016/06/07/conversable-chatbot-will-offer-allergy-info-along-with-a-side-of-wingstop-wings/|publisher=TechCrunch|date=June 7, 2016}}{{cite news|last1=Abril|first1=Danielle|title=Dallas Serial Entrepreneur's Bots Take Flight with Wingstop|url=https://www.dmagazine.com/frontburner/2016/06/dallas-serial-entrepreneurs-bots-take-flight-with-wingstop/|publisher=D Magazine|date=June 7, 2016}} It has offices in Austin and Dallas.
Some of companies using Conversable platform includes Budweiser,{{cite news|last1=Clint|first1=Clint|title=What makes a great chatbot? Laser focus on customers|url=https://www.cio.com/article/3214449/digital-transformation/what-makes-a-great-chatbot-laser-focus-on-customers.html|publisher=CIO magazine|date=August 10, 2017|access-date=March 21, 2018|archive-date=March 21, 2018|archive-url=https://web.archive.org/web/20180321194651/https://www.cio.com/article/3214449/digital-transformation/what-makes-a-great-chatbot-laser-focus-on-customers.html|url-status=dead}} Wingstop,{{cite news|last1=Abril|first1=Danielle|title=Back to the Future|url=https://www.dmagazine.com/publications/d-ceo/2018/march/hypergiant-ventures-ai-artificial-intelligence-ben-lamm/|publisher=D Magazine|date=February 27, 2018}} Pizza Hut,{{cite news|last1=Brandson|first1=John|title=Pizza Hut launches chatbot for ordering pizzas, asking about anchovies|url=https://venturebeat.com/2016/07/12/pizza-hut-launches-chatbot-for-ordering-pizzas-asking-about-anchovies/|publisher=Venture Beat|date=July 12, 2016}} T.G.I. Friday's,{{cite news|title=TGI Fridays' new bot makes table reservations|url=https://venturebeat.com/2016/09/20/tgi-fridays-new-bot-makes-table-reservations/|publisher=Venture Beat|date=September 20, 2016}} Sam's Club,{{cite news|last1=Khari|first1=Johnson|title=Sam's Club launches a 'gift genie' on Facebook Messenger to help you play Santa|url=https://venturebeat.com/2016/12/09/sams-club-launches-a-gift-genie-on-facebook-messenger-to-help-you-play-santa/|publisher=Venture Beat|date=December 9, 2016}} Shake Shack,{{cite news|last1=Liffreing|first1=Ilyse|title=Shake Shack's new chatbot can answer 300 customer questions|url=https://digiday.com/marketing/shake-shacks-new-chatbot-can-answer-300-customer-questions/|publisher=Digiday|date=August 11, 2017}} CES,{{cite news|last1=Repko|first1=Melissa|title=Why Texas startup Conversable is drawing some looks at global tech show CES|url=https://www.dallasnews.com/business/technology/2017/01/03/texas-startup-conversable-powers-twitter-chatbot-global-tech-show|publisher=The Dallas Morning News|date=January 3, 2017}} Whole Foods{{cite news|last1=Brandson|first1=John|title=Whole Foods just launched a Messenger chatbot for finding recipes with emojis|url=https://venturebeat.com/2016/07/12/whole-foods-just-launched-a-messenger-chatbot-for-finding-recipes-with-emojis/|publisher=Venture Beat|date=July 12, 2016}} and 7-Eleven.{{cite news|last1=Boulton|first1=Clint|title='매 순간 고객이 즐겁게 편리하게' 세븐일레븐의 디지털 변혁 원문보기|url=http://www.ciokorea.com/interview/36626|publisher=CIO magazine|date=December 13, 2017|language=ko}}
History
In 2015, Conversable Inc. was founded by Ben Lamm, founder and CEO of digital creative design studio Chaotic Moon Studios, which was acquired by Accenture, and Andrew Busey, former CEO & co-founder of social game company Challenge Games Inc., which was acquired by Zynga.{{cite news|last1=Calnan|first1=Christopher|title=Conversable launches after two years in stealth mode|url=https://www.bizjournals.com/austin/blog/techflash/2016/06/conversable-launches-after-two-years-in-stealth.html|publisher=American City Business Journals|date=June 7, 2016}} It received funding of $2 million from angel investors.
In March 2017, Conversable launched a new product called AQUA (Answer Questions Using AI), which is a business intelligence (BI) platform.{{cite news|title=Conversable launches service to help businesses build more intelligent bots|url=https://venturebeat.com/2017/03/02/conversable-launches-service-to-help-businesses-build-more-intelligent-bots/|publisher=Venture Beat|date=March 2, 2017}}{{cite news|title=Conversable Launches New Software Program AQUA and Plans to Triple in Size This Year|url=http://www.siliconhillsnews.com/2017/03/02/conversable-launches-new-software-program-aqua-and-plans-to-triple-in-size-this-year/|publisher=siliconhillsnews.com|date=March 2, 2017}}
In 2018, Conversable was acquired by LivePerson to "help LivePerson continue to accelerate its goal of providing conversational commerce products to customers," according to CEO Robert LoCascio.{{cite news|title=LivePerson acquires Conversable, a conversational AI company|url=https://venturebeat.com/2018/10/01/liveperson-acquires-conversable-a-conversational-ai-company/|publisher=Venture Beat|date=October 1, 2018}}
Overview
It helps companies to deliver on-demand content, customer self-service, and conversational commerce via messaging channel and voice applications.{{cite news|last1=Blaise|first1=Zerega|title=Conversable launches conversational commerce platform for Facebook Messenger, Twitter, and SMS|url=https://venturebeat.com/2016/06/07/conversable-launches-conversational-commerce-platform-for-facebook-messenger-twitter-and-sms/|publisher=Venture Beat|date=June 7, 2016}}
Partnership
The company is partnered with Phobio in January, 2018.{{cite news|last1=Hargrave|first1=Christian|title=Phobio is partnering with Conversable|url=https://appdevelopermagazine.com/5800/2018/1/22/phobio-is-partnering-with-conversable/|publisher=Appdevelopermagazine.com|date=January 22, 2018}} It is also partnered with Olo,{{cite news|last1=Zerega|first1=Blaise|title=Conversable and Olo partner to re-invent the working lunch on Messenger, Twitter, and Kik|url=https://venturebeat.com/2016/08/30/conversable-and-olo-partner-to-re-invent-the-working-lunch-on-messenger-twitter-and-kik/|publisher=Venture Beat|date=August 30, 2016}} Hinduja Global Solutions,{{cite news|title=Hinduja Global Solutions announces strategic global partnership with Conversable|url=http://www.business-standard.com/article/news-cm/hinduja-global-solutions-announces-strategic-global-partnership-with-conversable-117062800726_1.html|publisher=Business Standard|date=June 29, 2017}} Booz Allen Hamilton,{{cite news|title=Conversable's big week at the intersection of bots, business, and government|url=https://venturebeat.com/2016/07/18/conversables-big-week-at-the-intersection-of-bots-business-and-government/|publisher=Venture Beat|date=July 18, 2016}} Ernst & Young, Mindtree,{{cite news|title=Mindtree Partners with Conversable to Transform Customer Conversations|url=https://www.prnewswire.com/news-releases/mindtree-partners-with-conversable-to-transform-customer-conversations-592589741.html|publisher=PR Newswire|date=September 7, 2016}} WPP{{cite news|title=Sam's Club launches a 'gift genie' on Facebook Messenger to help you play Santa|url=https://venturebeat.com/2016/12/09/sams-club-launches-a-gift-genie-on-facebook-messenger-to-help-you-play-santa/|publisher=Venture Beat|date=December 9, 2016}} and Pactera.{{cite news|title=Moonshot by Pactera Digital and Conversable Announce Alliance|url=https://www.prnewswire.com/news-releases/moonshot-by-pactera-digital-and-conversable-announce-alliance-300410419.html|publisher=PR Newswire|date=February 21, 2017}}
References
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External links
- [http://conversable.com/ Official website]
{{Portal bar|Internet|Companies|United States}}
{{Intelligent personal assistant software}}
Category:Internet properties established in 2015
Category:Artificial intelligence companies
Category:Companies based in Austin, Texas