Digiserve
{{Short description|Indonesian telecommunication company}}
{{Infobox company
| name = PT Digital Aplikasi Solusi
| trade_name = {{plainlist|
- Digiserve (since 2021)
- Telkomtelstra (2014–2021)
}}
| former_name = PT Teltranet Aplikasi Solusi (2014–2021)
| logo = Digiserve Telkom.png
| logo_size =
| logo_alt =
| logo_caption =
| logo_padding =
| image =
| image_size =
| image_alt =
| image_caption =
| type = Subsidiary
| founded = {{Start date and age|2014|10|27|df=yes}}
| hq_location_city = Jakarta
| hq_location_country = Indonesia
| area_served = Indonesia
| key_people = Hartono
| industry = Telecommunications
| services = {{plainlist|
- Managed network services
- WAN optimization
- Managed cloud services
- Software as a service
- Infrastructure as a service
- Platform as a service
- Unified communication and collaboration services
- Managed security services
- Professional services
}}
| num_employees = 200-500
| owner = Telkom Indonesia
| parent = TelkomMetra
| website = {{URL|https://www.digiserve.co.id/}}
}}
PT Digital Aplikasi Solusi, traded as Digiserve (formerly known as PT Teltranet Aplikasi Solusi or Telkomtelstra), is a telecommunications company based in Jakarta, Indonesia. It was formed as a joint venture between Telkom Indonesia, the nation's largest fixed-line operator, and Australian telecommunications company, Telstra.{{cite web | url=http://www.theaustralian.com.au/business/companies/telstra-in-joint-venture-with-telekom-indonesia/story-fn91v9q3-1227041878418 | title=Telstra in joint venture with Telekom Indonesia | publisher=The Australian | date=30 August 2014 | access-date=27 February 2016}} Digiserve offers managed network services, WAN optimisation, managed cloud services, software as a service, infrastructure as a service, platform as a service, unified communication and collaboration services, managed security services, and professional services.{{cite web | url=http://www.cnnindonesia.com/teknologi/20150513131701-185-53063/perusahaan-patungan-telkomtelstra-incar-perbankan/ | title=Perusahaan Patungan TelkomTelstra Incar Perbankan | publisher=CNN Indonesia | date=13 May 2015 | access-date=27 February 2016 | author=Aditya Panji}}{{cite web | url=http://market.bisnis.com/read/20140829/192/253656/pasarkan-nas-telkom-gandeng-telstra | title=PASARKAN NAS, Telkom Gandeng Telstra | publisher=Bisnis | date=29 August 2014 | access-date=27 February 2016 | author=Gloria Natalia Dolorosa}} The joint venture was formed in October 2014, and has over 100 employees.{{cite web|title=Telstra Forges Network Services Joint Venture in Indonesia|url=https://www.theguardian.com/business/2014/jan/24/telstra-forges-network-services-joint-venture-in-indonesia|website=The Guardian}}{{cite web | url=http://www.thejakartapost.com/news/2014/09/02/telkom-australia-s-telstra-form-jv.html | title=Telkom, Australia’s Telstra to form JV | publisher=The Jakarta Post | date=2 September 2014 | access-date=27 February 2016}}
History
The birth of Digiserve (then known as telkomtelstra) came from an initial meeting and MOU between two companies, Telkom Indonesia and Telstra, an Australian company.{{cite web | url=http://www.computerworld.com.au/article/553652/telstra_finalises_joint_venture_telkom_indonesia/ | title=Telstra finalises joint venture with Telkom Indonesia | publisher=Computerworld | date=29 August 2014 | access-date=27 February 2016 | author=Rohan Pearce | archive-date=3 March 2016 | archive-url=https://web.archive.org/web/20160303152749/http://www.computerworld.com.au/article/553652/telstra_finalises_joint_venture_telkom_indonesia/ | url-status=dead }} The joint venture agreement was finalized between the two companies’ parents on 29 August 2014.{{cite web | url=http://business.asiaone.com/news/telkom-telstra-joint-venture-eyes-half-network-market | title=Telkom-Telstra joint venture eyes half of network market | publisher=Asiaone | date=15 May 2015 | access-date=27 February 2016 | author=Khoirul Amin}}{{dead link|date=August 2021|bot=medic}}{{cbignore|bot=medic}} The idea was to select and jointly share specialised resources of the two companies in order to create a new joint venture to be the exclusive provider of network application services (NAS) to business clients in Indonesia, South-East Asia’s largest economy.{{cite web | url=http://www.arnnet.com.au/article/553657/telstra_strikes_cloud_deal_telkom_indonesia/ | title=Telstra strikes Cloud deal with Telkom Indonesia | publisher=Arnnet.com.au | date=29 August 2014 | access-date=27 February 2016 | author=Brian Karlovsky}}{{cite web | url=http://www.metra.co.id/en/news/telkom-telkommetra-joint-venture-dengan-telstra-2/ | title=TELKOM & TelkomMetra Embarked on a Joint Venture with Telstra | publisher=Metra | access-date=27 February 2016}}
PT Teltranet Aplikasi Solusi (telkomtelstra) was established by notarial deed No. 36 in Jakarta. The deed of establishment was approved by the Minister of Justice of the Republic of Indonesia in his decision letter No AHU-31520.40.10.2014, dated 27 October 2014. Since its foundation, it has expanded to include a range of different services, and has been awarded “the most innovative partnership award” by the IDC.{{cite web|title=Telkomtelstra Switches on Gen Next Solutions in Indonesia|url=http://www.medianewsline.com/telkomtelstra-switches-on-gen-next-solutions-in-indonesia/|website=Media Newsline}}{{cite web | url=http://jakartaglobe.beritasatu.com/press-release/telkom-telstra-win-idc-telecom-service-provider-innovation-award-2014/ | title=Telkom and Telstra Win 'IDC Telecom Service Provider Innovation Award 2014' | publisher=Jakarta Globe | access-date=27 February 2016}}{{cite web | url=http://jakartaglobe.beritasatu.com/press-release/telkomtelstra-bridge-business-relations-australia-indonesia/ | title=Telkomtelstra To Bridge Business Relations Between Australia and Indonesia | publisher=Jakarta Globe | access-date=27 February 2016}}
On 30 September 2021, Telkomtelstra was rebranded as Digiserve after Telkom acquired Telstra's remaining shares.{{cite news|title=Telstra Tinggalkan Telkomtelstra?|url=https://www.indotelko.com/read/1632988462/telstra-tinggalkan-telkomtelstra|date=30 September 2021|access-date=9 June 2022}}{{cite news|title=Telkomtelstra berubah nama jadi Digiserve by Telkom Indonesia|url=https://www.antaranews.com/berita/2520421/telkomtelstra-berubah-nama-jadi-digiserve-by-telkom-indonesia|date=12 November 2021|access-date=9 June 2022}}
Services Provided
Digiserve provides network application services across Indonesia, and is, per its agreement, the exclusive provider of these services in the country.{{cite web | url=http://www.smartcompany.com.au//technology/43523-telstra-finalises-nas-joint-venture-deal-with-telkom-indonesia/ | title=Telstra finalises NAS joint venture deal with Telkom Indonesia | publisher=Smartcompany.com.au | date=1 September 2014 | access-date=27 February 2016 | author=Andrew Sadauskas | archive-date=7 March 2016 | archive-url=https://web.archive.org/web/20160307133045/http://www.smartcompany.com.au//technology/43523-telstra-finalises-nas-joint-venture-deal-with-telkom-indonesia/ | url-status=dead }} As of today, the services they offer include:{{cite web | url=https://www.bloomberg.com/research/stocks/private/snapshot.asp?privcapId=301266929 | title=Company Overview of Telkomtelstra | publisher=Bloomberg | access-date=27 February 2016}}
Managed Network Services – Digiserve provides management services for the communication networks of both multinational and domestic companies.{{cite web | url=http://www.republika.co.id/berita/ekonomi/korporasi/14/11/14/nf17zr-telkom-telstra-raih-penghargaan-tspi-2014 | title=Telkom Telstra Raih Penghargaan TSPI 2014 | publisher=Republika | date=14 November 2014 | access-date=27 February 2016 | author=Ichsan Emrald Alamsyah}}
Managed Cloud Services - Digiserve offers on-demand services to companies via the internet from cloud systems as opposed to on-premises servers.{{cite web | url=http://www.thejakartapost.com/news/2015/05/15/telkom-telstra-joint-venture-eyes-half-nas-market.html | title=Telkom-Telstra joint venture eyes half of NAS market | publisher=The Jakarta Post | date=15 May 2015 | access-date=27 February 2016 | author=Khoirul Amin}}
Software as a Service - Also known as software on demand, Digiserve hosts subscription-based software services.{{cite web | url=http://www.thefastmode.com/4846-telkomtelstra-launches-network-applications-and-services-nas-for-indonesian-enterprises | title=Telkomtelstra Launches Network Applications and Services (NAS) for Indonesian Enterprises | publisher=Thefastmode | access-date=27 February 2016}}
Unified Communication and Collaboration - Digiserve helps companies overcome challenges by bringing all communications into one place, and providing communication services for personnel.{{cite web | url=https://www.digitalnewsasia.com/telstra-serious-about-asia-play | title=Telstra serious about Asia play | publisher=Digitalnewsasia | date=10 February 2016 | access-date=27 February 2016 | author=Benjamin Cher}}
Managed Security Services - Services that aim to protect a company, and the sensitive information of customers from attacks and leaks.{{cite web | url=http://jakartaglobe.beritasatu.com/business/telkom-telstra-jv-launch-customer-experience-center-jakarta/ | title=Telkom-Telstra JV to Launch Customer Experience Center in Jakarta | publisher=Jakarta Globe | date=16 September 2015 | access-date=27 February 2016}}
Professional Services - Consultation services including project management and assessment.
Awards
- Innovation in Events, Silver Stevie Winner, 2016{{cite web | url=http://asia.stevieawards.com/2016-asia-pacific-stevie-awards-gold-winner-telkomtelstra-website | title=2016 ASIA-PACIFIC STEVIE AWARDS GOLD WINNER - TELKOMTELSTRA WEBSITE | publisher=Stevie Awards}}{{secondary source needed|date=November 2016}}
References
{{reflist}}
External links
- {{Official website|https://www.digiserve.co.id/}}
- [https://www.youtube.com/watch?v=r-e3wZlp3D0 telkomtelstra Launch Highlights]
{{Telkom Indonesia}}
Category:Telecommunications companies of Indonesia
Category:Telecommunications companies established in 2014
Category:Companies based in Jakarta