G2A

The company was established under the original name Go2Arena in 2010 by Bartosz Skwarczek and Dawid Rożek in Rzeszów, Poland{{cite web|date=3 January 2016|title=The Early History of G2A|url=http://www.prnewswire.com/news-releases/the-early-history-of-g2a-563085251.html|access-date=8 January 2016|publisher=PR Newswire}} as an online video game retailer. The enterprise primarily catered to young gaming enthusiasts constrained by their disposable income. Skwarczek{{Cite web |last=Team |first=EBM ADMIN |date=2024-03-11 |title=Interview With Bartosz Skwarczek- Founder of G2A.COM |url=https://europeanbusinessmagazine.com/business/interview-with-bartosz-skwarczek-ceo-of-g2a/ |access-date=2024-04-10 |website=European Business Magazine |language=en-US}} noticed a significant shift in consumer preferences, with digital versions of games gaining precedence over physical copies. In response to this evolving trend, the company strategically pivoted from being a single distributor to a global marketplace by the end of 2013. As a result of this transformation, G2A Marketplace was launched in 2014.

In 2015, G2A expanded its portfolio by introducing new digital assets alongside its flagship marketplace.{{Cite press release |last=G2A.com |title=The Early History of G2A |url=https://www.prnewswire.com/news-releases/the-early-history-of-g2a-563085251.html |access-date=2024-05-08 |website=www.prnewswire.com |language=en}}

In December 2016 G2A became the title sponsor of the Exhibition & Congress Center in the Subcarpathian Voivodeship of Poland, located next to Rzeszów International Airport, which was renamed the G2A Arena.{{Cite web|title=Wyborcza.pl|url=http://rzeszow.wyborcza.pl/rzeszow/1,34962,21073079,centrum-wystawienniczo-kongresowe-ma-nowa-nazwe-to-teraz-g2a.html|access-date=16 April 2018|website=rzeszow.wyborcza.pl}}{{Cite news|last=INTERIA.PL|title=G2A Arena – nowoczesne centrum wystawiennicze zyskało nową nazwę|language=pl|url=http://gry.interia.pl/newsy/news-g2a-arena-nowoczesne-centrum-wystawiennicze-zyskalo-nowa-naz,nId,2317755|access-date=16 April 2018}}

In 2017, G2A partnered with Microsoft to use Azure cloud technology on G2A Marketplace.{{Cite web|last=Madan|first=Asher|date=12 February 2018|title=Game marketplace G2A partners with Microsoft for recommendation and fraud protection systems|url=https://www.windowscentral.com/digital-marketplace-g2a-partners-microsoft-recommendation-and-fraud-protection-systems|work=Windows Central}}

In 2018, the company integrated Nexmo's two-factor authentication API.{{Cite web |last= |first= |date=2018 |title=NEXMO AND G2A |url=https://www.nexmo.com/wp-content/uploads/2018/03/G2A-FINAL.APPROVED.pdf |archive-url=https://web.archive.org/web/20211022002101/https://www.nexmo.com/wp-content/uploads/2018/03/G2A-FINAL.APPROVED.pdf |archive-date=2021-10-22 |access-date= |website=nexmo.com}} In July, electronics and merchandise were introduced to the site.{{Cite web|title=G2A now provides electronics, hoping to become a "one-stop shop" for gaming|url=https://www.pcgamesn.com/g2a-electronics|access-date=4 September 2018|website=PCGamesN|date=23 August 2018 |language=en-GB}}{{Cite news|date=1 August 2018|title=El futuro de G2A es la inteligencia artificial|language=es-ES|work=IGN España|url=https://es.ign.com/g2a/137065/feature/el-futuro-de-g2a-es-la-inteligencia-artificial|access-date=4 September 2018}} This was abandoned following a decision to make the platform purely digital-oriented.{{fact|date=August 2024}}

G2A uses AI tools, human supervision, and partner solutions for marketplace security. Vonage’s API flags errors and suspicious activities. Partnerships with Ravelin{{Cite web |title=Ravelin gets hired by online marketplace G2A.com to help contain fraud, while accelerating growth |url=https://www.sourcesecurity.com/news/ravelin-hired-online-marketplace-g2a-com-contain-fraud-accelerating-growth-co-1675256513-ga.1677072166.html |access-date=2024-02-06 |website=www.sourcesecurity.com}} and Justt{{Cite web |title=G2A Rapidly Routs Friendly Fraud with Artificial Intelligence |url=https://justt.ai/case-studies/g2a-rapidly-routs-friendly-fraud-with-artificial-intelligence/ |access-date=2024-02-06 |website=Justt |language=en-US}} improved the anti-fraud system and limited friendly fraud. G2A verifies all sellers based on over 100 factors, excluding individual sellers from the platform.{{fact|date=August 2024}}

G2A is a member of the Merchant Risk Council,{{Cite web |date=2023-11-23 |title=Underpinned by its 'Gate 2 Adventure' strategy, G2A.COM is striving to establish the world's largest and most trusted digital entertainment marketplace |url=https://www.scmp.com/presented/tech/topics/g2acom-expands-enhances-trust/article/3241779/underpinned-its-gate-2-adventure-strategy-g2acom-striving-establish-worlds-largest-and-most-trusted |access-date=2024-02-06 |website=South China Morning Post |language=en}} emphasizing its commitment to a secure marketplace.{{fact|date=August 2024}}

G2A PAY was G2A.COM’s online payment gateway. Introduced in January 2015,{{Cite web |title=Support Hub - G2A.COM |url=https://supporthub.g2a.com/marketplace/en/payments/how-can-i-pay-for-my-purchase-on-g2acom |access-date=2024-02-20 |website=supporthub.g2a.com}} it supported over 200 local and global payment methods (as of November 2018). Thanks to a 2015 partnership with BitPay, a US-based automated processing system for bitcoin-based currencies, payments using bitcoins were made available on the marketplace as well. This option was widely used by customers living in India. Further partnerships included a cooperation with WebMoney Japan, started in 2016.{{fact|date=August 2024}}

G2A PAY was ultimately discontinued in 2022 when it became a part of ZEN.com,{{Cite web |title=G2A Co-Founder Launches New Fintech Business. ZEN is Licensed In Lithuania and Will Issue Mastercard Cards |url=https://www.cashless.pl/6821-zen-mastercard-fintech |access-date=2024-02-20 |website=www.cashless.pl |language=en}} an electronic money institution.{{fact|date=August 2024}}

July 2016 saw G2A launch G2A Direct,{{Cite web |last=Ghosh |first=Sudipto |date=2023-12-20 |title=MarTech Interview with Bartosz Skwarczek, G2A.COM |url=https://martechseries.com/sales-marketing/martech-interview-with-bartosz-skwarczek-ceo-of-g2a-capital-group-founder-of-g2a-com/ |access-date=2024-02-20 |website=MarTech Series |language=en-US}} a partnership program aimed at video game developers and publishers. One of its features is the fact that developers and publishers can earn on each third-party sale of their products on G2A Marketplace. Over 300 developers have joined the program by December 2023.{{fact|date=August 2024}}

In 2015, G2A launched its virtual reality application called G2A Land, a virtual amusement park.{{Cite web|url=https://www.vrfocus.com/2015/12/g2a-land-makes-playable-public-debut/|title=G2A Land Makes Playable Public Debut|website=VRFocus|language=en-US|access-date=11 March 2020}} G2A Land would later launch on Oculus Rift in 2017,{{Cite web|url=https://www.vrfocus.com/2017/01/g2a-land-hurtles-onto-oculus-rift/|title=G2A Land Hurtles onto Oculus Rift|website=VRFocus|language=en-US|access-date=7 April 2020}} and in 2018, the app would change its name to Funland.{{Cite web|url=https://graczpospolita.pl/studio-nalezace-do-g2a-usamodzielnia-sie-i-zmienia-nazwe-na-monad-rock/|title=Studio należące do G2A usamodzielnia się i zmienia nazwę na Monad Rock|last=Mucharzewski|first=Mateusz|date=19 February 2018|website=Graczpospolita.pl|language=pl-PL|access-date=7 April 2020}}

In 2016, G2A and MSI created Gotham VR, a virtual reality promotion for Batman v Superman: Dawn of Justice.{{Cite web|url=https://www.vrfocus.com/2016/05/ride-through-the-streets-of-gotham-city-with-g2a-and-msis-latest-vr-app/|title=Ride Through the Streets of Gotham City With G2A and MSI's Latest VR App|website=VRFocus|language=en-US|access-date=10 April 2020|archive-date=25 January 2017|archive-url=https://web.archive.org/web/20170125114328/https://www.vrfocus.com/2016/05/ride-through-the-streets-of-gotham-city-with-g2a-and-msis-latest-vr-app/|url-status=dead}} In December of that year, G2A announced Blunt Force, a World War II-themed VR shooter game developed in collaboration with Mark Bristol.{{Cite magazine|url=https://www.mcvuk.com/business-news/vr-ar/g2a-makes-further-steps-into-games-development-announces-virtual-reality-shooter-blunt-force/|title=G2A makes further steps into games development, announces virtual reality shooter Blunt Force|date=19 December 2016|magazine=MCV/DEVELOP|language=en-GB|access-date=11 March 2020}}{{Cite web|url=https://www.pcgamesn.com/blunt-force/blunt-force-reveal-g2a-vr-shooter|title=G2A are developing their own VR game, Blunt Force, and it's a time-bending WW2 shooter|website=PCGamesN|date=19 December 2016 |language=en-GB|access-date=11 March 2020}}{{Cite web|url=https://bit-tech.net/news/gaming/pc/g2a-blunt-force/1/|title=G2A announces VR title Blunt Force {{!}} bit-tech.net|website=bit-tech.net|language=en|access-date=11 March 2020}}

In February 2018, G2A Dev Studio, which was responsible for VR projects, became an independent video game studio called Monad Rock.{{Cite news|url=https://www.vrfocus.com/2018/02/g2a-com-forms-monad-rock-videogame-studio/|title=G2A.com Forms Monad Rock Videogame Studio|work=VRFocus|access-date=4 September 2018|language=en-US}}{{Dead link|date=May 2024 |bot=InternetArchiveBot |fix-attempted=yes }}{{Cite web|url=https://www.pcgamesn.com/summer-funland/g2a-dev-studio-independent-monad-rock|title=G2A's dev studio are going independent, and launching their first game|website=PCGamesN|date=19 February 2018 |language=en-GB|access-date=4 September 2018}}{{Cite news|url=http://www.capsulecomputers.com.au/2018/02/g2a-dev-studio-goes-independent-as-monad-rock/|title=G2A Dev Studio goes independent as Monad Rock|work=Capsule Computers|access-date=4 September 2018|language=en-US}}{{Cite news|url=https://www.xtremegaminerd.com/g2a-dev-studio-goes-solo-for-the-first-time-launches-its-first-game/|title=G2A dev Studio goes solo for the first time, Launches its first Game|date=20 February 2018|access-date=4 September 2018|language=en-US}}{{Cite news|url=https://www.gamesindustry.biz/articles/2018-02-19-g2a-developer-studio-spins-out-as-monrad-rock|title=G2A developer studio spins out as Monrad Rock|work=GamesIndustry.biz|access-date=4 September 2018|language=en}}

From 2014 to 2019, G2A would establish partnerships with esports teams, such as Cloud9, Natus Vincere, Virtus Pro,{{cite web|author=Gregory Ibañez|date=22 July 2016|title=G2A Becomes Title Sponsor for Virtus.Pro and Na'Vi|url=https://pvplive.net/c/g2a-becomes-title-sponsor-for-virtuspro|url-status=dead|archive-url=https://web.archive.org/web/20161108195144/https://pvplive.net/c/g2a-becomes-title-sponsor-for-virtuspro|archive-date=8 November 2016|access-date=7 January 2017|website=PVP Live}} and Polish esports organization x-Kom AGO.{{Cite web|date=19 December 2019|title=Sauny, masaże, sypialnie, games room... tak się pracuje w biurze marzeń G2A w Rzeszowie|url=https://esportmania.pl/biznes/biuro-g2a-w-rzeszowie-zobacz-jak-pracuje-sie-w-g2a/kqepxgf|access-date=1 April 2020|website=ESPORTMANIA.PL|language=pl}}{{Cite web|title=x-kom AGO|url=https://www.facebook.com/agoesports/posts/2373507246269283|access-date=1 April 2020|website=www.facebook.com|language=en}}{{Cite web|last=Piecyk|first=Marcin|date=29 January 2020|title=G2A będzie dalej wspierać drużynę x-kom AGO. Jej fani dostaną 3 proc. cashback na zakupy|url=https://nowiny24.pl/g2a-bedzie-dalej-wspierac-druzyne-xkom-ago-jej-fani-dostana-3-proc-cashback-na-zakupy/ar/c3-14747926|access-date=1 April 2020|website=Nowiny|language=pl-PL}} Over 70 teams and more than 100 esports events were sponsored by G2A as of December 2023.{{fact|date=August 2024}}

In August 2016, G2A announced a partnership with Sporting Clube de Portugal.{{cite web|author=Mike Stubbs|date=21 July 2016|title=Sporting Lisbon enters eSports with top Portuguese FIFA player|url=http://www.mcvuk.com/news/read/sporting-lisbon-enters-esports-with-top-portuguese-fifa-player/0170036|url-status=dead|archive-url=https://web.archive.org/web/20161220184505/http://www.mcvuk.com/news/read/sporting-lisbon-enters-esports-with-top-portuguese-fifa-player/0170036|archive-date=20 December 2016|access-date=2 December 2016|website=MCV|publisher=MCV}}

In May 2017, G2A organized a boot camp for Virtus.pro and Natus Vincere in Rzeszów, Poland.{{Cite web|date=16 May 2017|title=Bootcamp Virtus.pro i Na'Vi w Rzeszowie!|url=https://esportnow.pl/inne/bootcamp-virtus-pro-navi-rzeszowie/|access-date=9 April 2020|website=ESPORT NOW}} In addition to training sessions, there was also a show match between the teams.{{fact|date=August 2024}}

The EU-based{{Cite web|title=Team Atlantis 😷 (@Team_Atlantis) {{!}} Twitter|url=https://twitter.com/Team_Atlantis|access-date=1 April 2020|website=twitter.com|language=en}}{{Cite web|title=About|url=https://www.teamatlantis.gg/about-atlantis/|access-date=1 April 2020|website=Team Atlantis|language=en-US}} Team Atlantis would join in November 2019,{{Cite web|last=Atlantis 😷|first=Team|date=6 November 2019|title=We're happy to announce our new partnership with @G2A_com! pic.twitter.com/2pZMzaX8T2|url=https://twitter.com/Team_Atlantis/status/1192094585289428993|access-date=1 April 2020|website=@Team_Atlantis|language=en}} while the Polish teams Gaming and Arcane Wave joined in March 2020.{{Cite web|last=Gaming|first=Illuminar|date=2 March 2020|title=Z poniedziałku przynosimy dobrą nowinę! Illuminar oraz @arcane_wave rozpoczynają współpracę z @G2A_com! Oprócz wsparcia naszych zawodników CS:GO czy FIFA, wspólnie z nowym partnerem skupimy się na rozwoju naszej sekcji streamerskiej i aktywnościach dla społeczności!pic.twitter.com/talI7ZuDHr|url=https://twitter.com/illuminaRGaming/status/1234418607016284160|access-date=1 April 2020|website=@illuminaRGaming|language=pl}}

G2A.COM unveiled G2A 3D+, a platform allowing 3D print designers to create personalized storefronts with their designs, at Taipei Game Show 2016. The service has been discontinued in early 2018.{{fact|date=August 2024}}

G2A has been subject to numerous controversies. Critics have labeled the website as a "grey marketplace", where users can resell keys bought at a lower price from one region to another at a much higher price.{{cite web |date=8 January 2016 |title=How The Controversial Steam Key Marketplace G2A Got So Big |url=http://kotaku.com/how-the-controversial-steam-key-marketplace-g2a-got-so-1784669708 |publisher=Kotaku |quote=It's cheaper because individuals are selling the keys, not Blizzard. But it also means you don't know where the keys came from. Did someone simply have an extra key, or did they use stolen credit cards to defraud a game developer? There's no way to know, and unlike other prominent marketplaces, G2A doesn't automatically provide consumers with insurance for their purchases}}{{cite web|date=9 February 2015|title=The truth behind those mysteriously cheap gray market game codes|url=http://www.polygon.com/2015/2/9/8006693/the-truth-behind-those-mysteriously-cheap-gray-market-game-codes|access-date=23 April 2017|publisher=Polygon}}{{cite web|date=27 April 2017|title=G2A : haro sur les flibustiers de la clé Steam|url=https://www.canardpc.com/360/g2a-haro-sur-les-flibustiers-de-la-cle-steam|access-date=11 June 2017|publisher=Canard PC}} Many developers have called for their own games to be pirated because they make little to no money from G2A sales. In June 2016, tinyBuild's CEO, Alex Nichiporchik, accused G2A of allowing key resellers to resell fraudulently obtained game keys, costing the company US$450,000.{{cite web|title=The tinyBuild Summer Madness Giveaway|url=https://www.facebook.com/tinyBuildGames/photos/a.282185895169276.73160.157128584341675/870117526376107/?type=3&theater|publisher=tinyBuild}} Nichiporchik added that it felt pressured to participate in G2A's payment platform, which would take some of the sales revenue back to G2A, in exchange for rooting out fraud on its platform.{{cite web|author=Charlie Hall|date=22 June 2016|title=As war of words between indie dev and reseller intensifies, IGDA distances itself|url=http://www.polygon.com/2016/6/22/12002444/g2a-tinybuild-fraud-allegations-igda-update|access-date=22 June 2016|publisher=Polygon}}

In 2017, the G2A Direct service was launched to allow developers to obtain revenue from G2A key sales.{{cite web|author=Wesley Yin-Poole|date=28 June 2016|title=G2A to give developers royalties on third-party auctions|url=http://www.eurogamer.net/articles/2016-06-28-g2a-to-give-developers-royalties-on-third-party-auctions|access-date=28 June 2016|publisher=Eurogamer}} At that year's Game Developers Conference, outbound sales specialist Marius Mirek attempted to address G2A's reputation only to be subjected to ridicule.{{Cite web|last=Dring|first=Christopher|date=20 April 2017|title=G2A: "We're not a grey marketplace, people just don't understand our business"|url=http://www.gamesindustry.biz/articles/2017-04-20-g2a-were-not-a-grey-marketplace-people-just-dont-understand-our-business|access-date=20 April 2017|work=GamesIndustry.biz}} G2A Direct was criticized for only allowing 10% from key sales to go to game developers.{{cite web|date=20 April 2017|title=G2A heckled by developers at its own panel|url=http://www.polygon.com/2017/4/20/15369924/g2a-heckled-reboot-developers-conference-croatia|access-date=23 April 2017|publisher=Polygon|quote=Polygon reached out to many of those developers involved in the G2A Direct program. It's a partnership that allows developers to, among other things, keep a 10 percent portion of every game sold on the G2A marketplace regardless of its provenance. Most of those who answered our questions were lukewarm about the program, with one stating that the only reason he joined up was because he couldn't get G2A to take down the keys for his games that were already on sale.}}

Addressing G2A in 2018, Charlie Oscar owner Sergei Klimov countered that G2A was not at fault, but indie developers "mismanaging their keys". He would also claim that the nature of economics between Eastern European companies and those in Western Europe and North America is also an issue. Klimov said that just as retail boxes could be unsold, bundle keys could also remain unsold or unused, and that a site like G2A is inevitable to offload and resell them.{{cite web|last=McKEand|first=Kirk|date=22 January 2018|title="G2A is not evil," it's a symptom of indie devs mismanaging their keys|url=https://www.pcgamesn.com/g2a-mismanaging-keys|access-date=22 January 2018|work=PCGamesN}}

In 2019, G2A proposed the development of a "Key Blocker" tool, through which developers can block the sale of keys that have been issued through promotions and giveaways.{{cite web|last=Kerr|first=Chris|date=12 July 2019|title=Under fire from game devs, G2A proposes new 'Key Blocker' tool|url=https://www.gamedeveloper.com/business/under-fire-from-game-devs-g2a-proposes-new-key-blocker-tool|access-date=12 July 2019|work=Gamasutra}} G2A stated they would need at least one hundred developers to show support for creating the tool, but only 19 developers would register. Unknown Worlds Entertainment founder Charlie Cleveland condemned G2A for "put(ting) the impetus on developers to have to take action..., while G2A profits off gray-market sales and credit card fraud."{{cite web|last=Chalk|first=Andy|date=12 August 2019|title=Subnautica dev to G2A: 'You now owe us $300,000'|url=https://www.pcgamer.com/subnautica-dev-to-g2a-you-now-owe-us-dollar300000/|access-date=21 May 2020|work=PC Gamer}}

Riot Games banned G2A from sponsoring teams during the 2015 League of Legends World Championship, in response to a breach in Riot's terms of service where G2A was selling fully leveled accounts.{{Cite magazine|date=7 October 2015|title=Riot asks League of Legends teams to pull G2A branding|url=https://www.mcvuk.com/business-news/riot-asks-league-of-legends-teams-to-pull-g2a-branding/|access-date=26 March 2020|magazine=MCV/DEVELOP|language=en-GB}}{{cite web|author=Andy Chalk|date=9 October 2015|title=G2A calls League of Legends sponsorship ban "an aggressive attack"|url=http://www.pcgamer.com/g2a-calls-league-of-legends-sponsorship-ban-an-aggressive-attack/|access-date=8 January 2016|website=PC Gamer|publisher=Future plc}}

In 2016, INTZ's Gabriel 'Tockers' Claumann was fined over {{US$|1000}} at Campeonato Brasileiro de League of Legends (CBLoL), for wearing a T-shirt with G2A's logo on the shoulder. Midway through the game, he was asked to apply masking tape over the logo and told he would be fined.{{cite web|author=Mike Kent|date=19 February 2016|title=Brazilian LoL Player Fined For G2A Logo|url=http://www.dexerto.com/news/2016/02/19/brazilian-lol-player-fined-for-g2a-logo/|url-status=dead|archive-url=https://web.archive.org/web/20170125114407/http://www.dexerto.com/news/2016/02/19/brazilian-lol-player-fined-for-g2a-logo/|archive-date=25 January 2017|access-date=8 November 2016}}{{cite web|date=15 February 2016|title=G2A Pays Young Gamer's Fine for Banned Logo at e-sports Campeonato Brasileiro de League of Legends (CBLoL) 2016"|url=https://ca.finance.yahoo.com/news/g2a-pays-young-gamers-fine-074300280.html|url-status=dead|archive-url=https://web.archive.org/web/20161108195736/https://ca.finance.yahoo.com/news/g2a-pays-young-gamers-fine-074300280.html|archive-date=8 November 2016|publisher=Yahoo! Finance}}

On 3 April 2017, Gearbox Publishing announced a partnership with G2A to sell collector's editions of Bulletstorm: Full Clip Edition.{{cite press release|url=http://www.gamasutra.com/view/pressreleases/295151/Gearbox_Publishing_and_G2ACOM_team_up_on_a_collectorrsquosedition_of_Bulletstorm_Full_Clip_Edition.php|archive-url=https://web.archive.org/web/20170407003306/http://www.gamasutra.com/view/pressreleases/295151/Gearbox_Publishing_and_G2ACOM_team_up_on_a_collectorrsquosedition_of_Bulletstorm_Full_Clip_Edition.php|url-status=dead|archive-date=7 April 2017|title=Gearbox Publishing and G2A.COM team up on a collector's edition of Bulletstorm: Full Clip Edition|publisher=Gamasutra|date=3 April 2017|access-date=6 April 2017}} YouTube game critic John 'TotalBiscuit' Bain was critical of the promotion, citing G2A's negative press coverage and accusations against the company, and threatened to withhold covering Bulletstorm, or any other Gearbox game unless Gearbox canceled the deal. On 6 April 2017, one day before Bulletstorm: Full Clip Edition{{'}}s release, Gearbox published a list of ultimatums made together with Bain for G2A to accept, which focused on G2A Shield, an open API for game developers, and G2A's payment system.{{cite web|last=Wawro|first=Alex|date=6 April 2017|title=Gearbox partners with G2A, then vows to back out unless G2A takes steps to fight fraud|url=https://www.gamedeveloper.com/business/gearbox-partners-with-g2a-then-vows-to-back-out-unless-g2a-takes-steps-to-fight-fraud|access-date=6 April 2017|work=Gamasutra}} When G2A didn't respond, Gearbox ended its partnership.{{cite web|last=Hall|first=Charlie|date=7 April 2017|title=G2A's relationship with Gearbox ends with the launch of Bulletstorm remake|url=http://www.polygon.com/2017/4/7/15223622/g2a-gearbox-bulletstorm-ultimatum-collectors-edition|access-date=7 April 2017|work=Polygon}}{{cite web|last=Matulef|first=Jeffrey|date=10 April 2017|title=G2A responds to Gearbox's withdrawal and TotalBiscuit's demands|website=Eurogamer |url=http://www.eurogamer.net/articles/2017-04-10-g2a-responds-to-gearboxs-withdrawal-and-totalbiscuits-demands|access-date=10 April 2017}}

Around June 2019, Unknown Worlds Entertainment accused the site of using promoted advertising in Google and other search engine results to promote sales of their games through G2A rather than other channels. They stated that they see no revenue from sales on G2A, and instead encouraged users to illegally download their games rather than purchase them on G2A. G2A countered these claims by proving {{Failed verification|date=October 2024}} that all of its keys were legitimate through previous programs, such as G2A Direct. G2A also asked developers to audit their keys, and guaranteed to pay the developers 10 times the value of any charge-backs resulting from problematic keys sold on G2A.{{cite web|last=McAloon|first=Alissa|date=5 July 2019|title=Developers and G2A clash over the impact of grey market keys on indies|url=https://www.gamedeveloper.com/business/developers-and-g2a-clash-over-the-impact-of-grey-market-keys-on-indies|access-date=5 July 2019|work=Gamasutra}} Only {{Editorializing|date=October 2024}} two of them raised the issue: Unknown Worlds asserting $30,000 of chargebacks related to bad keys for Natural Selection 2 through G2A, and Wube Software for $6,600 of chargebacks for Factorio keys. Unknown Worlds withdrew its case after admitting that its statement was incorrect.{{Cite web |last=Hall |first=Charlie |date=2019-07-05 |title=Repeatedly accused of fraud, G2A offering independent audits of its catalog |url=https://www.polygon.com/2019/7/5/20683026/g2a-controversy-audit-petition |access-date=2025-01-01 |website=Polygon |language=en-US}} In the case of Wube, G2A settled with the developers in May 2020 after confirming 198 keys were improperly purchased, settling for $39,600, tenfold the keys' cost.{{cite web|last=Batchelor|first=James|date=20 May 2020|title=G2A and Wube Software settle $40,000 chargeback dispute|url=https://www.gamesindustry.biz/articles/2020-05-20-g2a-and-wube-software-settle-usd40-000-chargeback-dispute|access-date=20 May 2020|work=GamesIndustry.biz}}

{{reflist}}

• [https://www.g2a.com/ G2A.COM – Global Digital Marketplace]
• [https://www.g2a.co/ G2A.CO – Official Corporate Website]

Category:Video game controversies

Category:Video game websites

Category:Financial technology companies

Category:Online marketplaces of China

Category:Companies of Hong Kong