Greyhound Lines#Greyhound Package Express

File:Greyhound Bus Station, Eastern Greyhound Lines (NBY 2186).jpg, {{circa|1930}}]]

File:Cast iron Northland Transportation model bus.jpg

In 1914, Eric Wickman, a 27-year-old Swedish immigrant, was laid off from his job as a drill operator at a mine in Alice, Minnesota. He became a Hupmobile salesman in Hibbing, Minnesota, and, when he could not sell the first seven-passenger Hupmobile that he received, he began using it along with fellow Swedish immigrant Andy "Bus Andy" Anderson and C. A. A. "Arvid" Heed to transport iron ore miners two miles from Hibbing to Alice for 15 cents per ride.{{Cite news | url=https://www.motortrend.com/features/1607-truck-trend-legends-the-history-of-greyhound/ | title=Truck Trend Legends: The History of Greyhound | first=Colin | last=Ryan | work=Motor Trend | date=July 28, 2016}}{{Cite news | url=https://www.startribune.com/minnesota-history-greyhound-traces-its-roots-to-hibbing/279675292/ | title=Minnesota History: Greyhound traces its roots to Hibbing | first=Curt | last=Brown | work=Star Tribune | date=April 2, 2015}}{{cite journal | last=Walsh | first=Margaret | title=Tracing the Hound: The Minnesota Roots of the Greyhound Bus Corporation | url=http://collections.mnhs.org/MNHistoryMagazine/articles/49/v49i08p310-321.pdf | journal=Minnesota History | publisher=Minnesota Historical Society | issue=Winter 1985 | pages=310–321 | year=1985 | access-date=December 8, 2012 | archive-date=September 26, 2013 | archive-url=https://web.archive.org/web/20130926021808/http://collections.mnhs.org/MNHistoryMagazine/articles/49/v49i08p310-321.pdf | url-status=dead }}{{cite web | url=http://www.greyhoundbusmuseum.org/buses.html#hupmobile | title=Greyhound Bus Museum | publisher=Greyhound Bus Museum | archive-url=https://web.archive.org/web/20130921055702/http://www.greyhoundbusmuseum.org/buses.html#hupmobile | archive-date=September 21, 2013 |url-status=live}} Wickman made $2.25 on his first run.

Wickman almost gave up after the first winter due to the harsh driving conditions in Minnesota. However, he agreed to continue on by reducing his driving duties. In 1915, he added a 15-mile route to Nashwauk, Minnesota. In December 1915, Wickman merged his company with that of 19-year-old Ralph Bogan, who was running a similar transportation service from Hibbing to Duluth, Minnesota, to form the Mesaba Transportation Company. By 1918, the company had 18 vehicles and annual income of $40,000.

In 1922, Wickman and Heed sold their interests in the company to Bogan and Anderson. Wickman and Heed then moved to Duluth and acquired White Bus Lines. In 1924, Wickman formed Northland, which acquired the Superior-White Company; its founder, Orville S. Caesar, who had strong business acumen, mechanical skills, and ambition, eventually became president of the company. In 1925, the company completed the $2.5 million acquisition of eight independent bus lines in Minnesota. In 1928, Anderson and Bogan disbanded and sold most of the routes of the Mesaba Transportation Company to Northland.

The company continued to expand and, in 1928, it had income of $6 million and was offering trips all over the United States. In 1929, the company acquired the Yelloway-Pioneer System, which in 1928 made the first transcontinental bus trip,{{cite magazine | title=Business & Finance: Yelloway-Pioneer | url=http://content.time.com/time/magazine/article/0,9171,928091,00.html | magazine=Time | date=September 24, 1928}} and The Pickwick Corporation.

In 1929, the company acquired additional interests in Gray Line Worldwide and part of the Colonial Motor Coach Company to form Eastern Greyhound Lines. It also acquired an interest in Northland Transportation Company and renamed it Northland Greyhound Lines.

File:Greyhound Station Columbia SC LOC 570829cu.jpg 1939 Greyhound depot in Columbia, South Carolina (1986 photo)]]

File:Greyhound bus (1930s Supercoach) Front View.jpg

By 1930, more than 100 bus lines had been consolidated into the parent company, then called Motor Transit Corporation. Recognizing the need for a more memorable name, the partners of the Motor Transit Corporation changed its name to The Greyhound Corporation after the Greyhound name used by earlier bus lines. According to company lore, that name came from a driver, Ed Stone, who was reminded of a greyhound when he saw a passing bus in a reflection.{{cite book | url=https://books.google.com/books?id=4HFYKKVMvxcC&pg=PT54 | title=Bayou Underground: Tracing the Mythical Roots of American Popular Music | first=Dave | last=Thompson | publisher=ECW Press | date=September 1, 2010| isbn=9781554906826 }}{{Cite web | url=https://egrove.olemiss.edu/cgi/viewcontent.cgi?article=1463&context=dl_tr | title=Era of excellence: The History of Greyhound | publisher=Deloitte | year=1968}}

Also in 1930, the company moved from Duluth, Minnesota to Chicago, Illinois.{{Cite news | url=https://www.mentalfloss.com/article/54273/100-years-dirty-dog-history-greyhound | title=100 Years on a Dirty Dog: The History of Greyhound | first=GARY | last=BELSKY | work=Mental Floss | date=December 19, 2013}}

The business suffered during the Great Depression, and by 1931 was over $1 million in debt. As the 1930s progressed and the economy improved, Greyhound began to prosper again.

In 1934, intercity bus lines, of which Greyhound was the largest carried approximately 400 million passengers — nearly as many passengers as the Class I railroads. The film It Happened One Night (1934) — about an heiress (Claudette Colbert) traveling by Greyhound bus with a reporter (Clark Gable){{cite web | url=https://www.criterion.com/current/posts/3369-it-happened-one-night-all-aboard | title=It Happened One Night: All Aboard! | first=Farran | last=Smith Nehme | work=The Criterion Collection | date=November 17, 2014}} — has been credited by the company for spurring bus travel nationwide.{{cite news | url=https://www.reuters.com/article/uk-firstgroup-results-greyhound-factbox/factbox-british-owner-puts-long-running-greyhound-buses-up-for-sale-idUKKCN1T01BD | title=Factbox: British owner puts long-running Greyhound buses up for sale | first=Tanishaa | last=Nadkar | work=Reuters | date=May 30, 2019}}

In 1935, national intercity bus ridership climbed 50% to 651,999,000 passengers, surpassing the volume of passengers carried by the Class I railroads for the first time.{{cite magazine | title=Transport: Greyhound's Litter | url=https://content.time.com/time/subscriber/article/0,33009,762311,00.html | magazine=Time | date=August 10, 1936}} In 1935, Wickman reported record profits of $8 million. In 1936, already the largest bus carrier in the United States, Greyhound began taking delivery of 306 new buses.

In 1941, the company acquired Greyhound Canada.

Between 1937 and 1945, Greyhound built many new stations and acquired new buses in the period in the late Art Deco style known as Streamline Moderne.{{cite web | last=Luther | first=Roger | title=The Greyhound Runs Again: First Impressions at a Streamline Bus Station | url=http://nyslandmarks.com/treasures/10dec.htm | work=Treasures of the Southern Tier | publisher=Binghamton Press & Sun-Bulletin | url-status=live | archive-url=https://web.archive.org/web/20130522224519/http://nyslandmarks.com/treasures/10dec.htm | archive-date=May 22, 2013 | df=mdy-all}}{{cite book | url=https://books.google.com/books?id=kPOn59uwAYUC&pg=PA111 | last=Wrenick | first=Frank E. | title=Streamline era greyhound terminals: the architecture of w.s. arrasmith. | year=2011 | publisher=McFarland & Company | isbn=978-0-7864-6445-6 | pages=112–194}} For terminals, Greyhound retained architects including William Strudwick Arrasmith and George D. Brown.{{cite book | url=https://books.google.com/books?id=kPOn59uwAYUC&q=%22George+D.+Brown%27+Greyhound&pg=PA49 | last1=Wrenick | first1=Frank E. | title=The Streamline Era Greyhound Terminals: The Architecture of W.S. Arrasmith | date=2007 | publisher=McFarland & Company | isbn=9780786425501}} Notable examples of Streamline Moderne stations include the Blytheville Greyhound Bus Station, Cleveland, Ohio Greyhound Bus Station, Columbia, South Carolina Greyhound Bus Station, and the Old Washington, D.C. Greyhound Bus Station.

Greyhound worked with the Yellow Coach Manufacturing Company for its streamlined Series 700 buses, first for Series 719 prototypes in 1934, and from 1937 as the exclusive customer for Yellow's Series 743 bus (which Greyhound named the "Super Coach"). Greyhound bought a total of 1,256 buses between 1937 and 1939.{{cite web | url=http://www.coachbuilt.com/bui/y/yellow_coach/yellow_coach2.htm | title=Yellow Coach Part 2, Yellow Coach Mfg. Co., Yellow Truck and Coach, Yellow Bus, Greyhound Bus, Silversides, GMC Truck, CCKW, DUKW, General Motors}}

By the beginning of World War II, the company had 4,750 stations and nearly 10,000 employees.{{Cite news | url=https://www.pittsburghmagazine.com/pittsburgh-then-and-now-the-greyhound-bus-station/ | title=Pittsburgh Then and Now: The Greyhound Bus Station | first=Richard | last=Cook | work=Pittsburgh Magazine | date=July 7, 2019}}

File:Greyhoundsilverside1.JPG PD-3751 Silversides in the 1950s livery|right|thumb]]

Wickman retired as president of the Greyhound Corporation in 1946 and was replaced by his long-time partner Orville S. Caesar.{{cite news | url=https://www.investors.com/news/management/leaders-and-success/wickman-took-greyhound-on-a-profitable-ride/ | title=Carl Wickman Drove Greyhound All The Way To The Top | first=CLAY | last=LATIMER | work=Investor's Business Daily | date=June 23, 2013}} Wickman died at the age of 66 in 1954.{{cite news | title=Carl Wickman, Greyhound Bus Founder, Dead | url=https://www.newspapers.com/clip/31598123/wickman-obit-1954/ | work=Chicago Tribune | via=Newspapers.com | date=February 6, 1954}}

File:1954 GM Scenicruiser (10383602123).jpg, designed by Roland E. Gegoux and manufactured exclusively for Greyhound]]

Greyhound commissioned industrial designer Raymond Loewy and General Motors to design several distinctive buses from the 1930s through the 1950s.{{cite web | title=Patent USD113009S Design fob a motor coach | url=https://patents.google.com/patent/USD113009S | via=Google Patents | date=November 12, 1938}}{{cite web | title=Patent USD129411S Design for a motor coach | url=https://patents.google.com/patent/USD129411S | via=Google Patents | date=June 26, 1941}}{{cite web | title=Patent USD156445S Motor coach | url=https://patents.google.com/patent/USD156445S | via=Google Patents | date=December 29, 1948}} Loewy's first was the Yellow Coach PDG-4101, the Greyhound Silversides produced in 1940-1941. Production was suspended during World War II. When the "Silversides" buses resumed production in 1947, it was renamed GM PD 3751. PD 3751 production continued through 1948.{{cite journal | last=Johnson | first=Gary | year=1992 | title=1939 Yellow Coach 1210 parlor coach | journal=Model Coach News | issue=69 | pages=5–6 | location=Lynnfield, MA}} In 1954, the first of Greyhound's distinctive hump-backed buses was introduced. In 1944, Loewy had produced drawings for the GM GX-1, a full double-decker parlor bus with the first prototype built in 1953.{{cite web | title=Double-deck coach | url=https://patents.google.com/patent/US2563917 | date=October 13, 1944}} The PD-4501 Scenicruiser was designed by Roland E. Gegoux and built by General Motors as model PD-4501. The front of the bus was markedly lower than its rear section.{{cite news | last=Petrány | first=Máté | title=The Greyhound Scenicruiser Was Filled With The American Dream | url=https://jalopnik.com/the-greyhound-scenicruiser-was-filled-with-the-american-1569874189 | work=Jalopnik | date=May 2, 2014}}

After World War II, and the building of the Interstate Highway System beginning in 1956, automobile travel became a preferred mode of travel in the United States. This, combined with the increasing affordability of air travel, led to a decline in business for Greyhound and other intercity bus carriers.

In October 1953, Greyhound acquired the Tennessee Coach Company's entire operation, and the negotiations for the Blue Ridge Lines, and its affiliate White Star Lines, that operated between Cleveland and the Mid Atlantic Seaboard.{{Cite news | url=https://www.nytimes.com/1953/10/07/archives/greyhound-buys-in-stock-in-two-units-obtains-railheld-interests-in.html | title=GREYHOUND BUYS IN STOCK IN TWO UNITS; Obtains Rail-Held Interests in Pacific, Pennsylvania Lines -- Gets Tennessee Coach | agency=Associated Press | work=The New York Times | date=October 7, 1953 | url-access=limited}}

{{Main|Anniston and Birmingham bus attacks}}

In 1955, the Interstate Commerce Commission ruled in the case of Keys v. Carolina Coach Co. that U.S. interstate bus operations, such as Greyhound's, could not be segregated by race.{{cite book |last=Barnes |first=Catherine |url=https://books.google.com/books?id=q9gpswEACAAJ |title=Journey from Jim Crow: The Desegregation of Southern Transit |date=1983 |publisher=Columbia University Press |location=New York |pages=86–107}} In 1960, in the case of Boynton v. Virginia, the U.S. Supreme Court found that an African American had been wrongfully convicted for trespassing in a "whites only" terminal area.{{cite web |date=December 5, 1960 |title=BOYNTON v. VIRGINIA, 364 U.S. 454 (1960) |url=https://caselaw.findlaw.com/us-supreme-court/364/454.html |work=Supreme Court of the United States |via=FindLaw}}

In May 1961, Civil Rights Movement activists organized interracial Freedom Rides as proof of the desegregation rulings. On May 14, a mob attacked a pair of buses (a Greyhound and a Trailways) traveling from Washington, D.C., to New Orleans, Louisiana, and slashed the Greyhound bus's tires.{{cite web | url=https://www.pbs.org/wgbh/americanexperience/films/freedomriders/ | title="Freedom Riders," WGBH American Experience | publisher=PBS | date=May 16, 2011}} Several miles outside of Anniston, Alabama, the mob forced the Greyhound bus to stop, broke its windows, and firebombed it. The mob held the bus' doors shut, intending to burn the riders to death. Sources disagree, but either an exploding fuel tank or an undercover state investigator brandishing a revolver{{cite book | first=Taylor | last=Branch | chapter=Baptism on Wheels | title=Parting the Waters: America in the King Years 1954–63 | chapter-url=https://books.google.com/books?id=U8ExdUHjzkMC&pg=PA412 | pages=412–50 | isbn=978-1-4165-5868-2 | date=April 16, 2007 | publisher=Simon and Schuster }} caused the mob to retreat. When the riders escaped the bus, the mob beat them, while warning shots fired into the air by highway patrolmen prevented them from being lynched.{{cite web | url=https://www.npr.org/2006/01/12/5149667/get-on-the-bus-the-freedom-riders-of-1961 | title=Get on the Bus: The Freedom Riders of 1961 | first=TERRY | last=GROSS | work=NPR | date=January 12, 2006}} Additional Freedom Riders were beaten by a mob at the Greyhound Station in Montgomery Alabama.

File:Salem GL depot1965.jpg PD-4106, ready for boarding in Salem, Oregon, for a trip north to Seattle on the then-new Interstate 5, in the fall of 1965]]

The Civil Rights Act of 1964's Title II and Title III broadened protections beyond federally regulated carriers such as Greyhound, to include non-discrimination in hotels, restaurants, and other public accommodations, as well as state and local government buildings.{{Cite journal | jstor=30042844 | title=Travelers, Strangers, and Jim Crow: Law, Public Accommodations, and Civil Rights in America | first=A.K. | last=Sandoval-Strausz | journal=Law and History Review | volume=23 | issue=1 | pages=53–94 | date=Spring 2005 | doi=10.1017/s0738248000000055 | doi-access=free}}

Later in the 1960s, Greyhound leadership ridership declined and Greyhound used the profitable bus operations to invest in other industries.

In 1966, Gerald H. Trautman became president and CEO of the company.{{Cite news | url=https://www.chicagotribune.com/news/ct-xpm-1999-10-28-9910280415-story.html | title=GREYHOUND'S GERALD TRAUTMAN | first=Bradley | last=Keoun | work=Chicago Tribune | date=October 28, 1999 | url-access=limited}}{{Cite news | url=https://www.nytimes.com/1999/10/28/business/gerald-trautman-87-ex-chief-and-avid-builder-of-greyhound.html | title=Gerald Trautman, 87, Ex-Chief And Avid Builder of Greyhound | first=Nick | last=Ravo | work=The New York Times | date=October 28, 1999 | url-access=limited}}

In 1970, the company acquired Armour and Company meat-packing company, which owned the Dial deodorant soap brand, for $400 million.

In 1971, Greyhound moved its headquarters to Phoenix, Arizona.

The company also acquired Traveller's Express money orders, MCI and TMC bus manufacturing companies,{{Cite web | url=http://www.coachbuilt.com/bui/t/tmc/tmc.htm | title=TMC - Transportation Manufacturing Corp. - 1973-1994 - Roswell, New Mexico - Subsidiary of MCI/Greyhound | work=Coachbuilt}} and airliner leasing.

In the late 1970s, Greyhound began hiring African American and female drivers for the first time.{{Cite book | url=https://books.google.com/books?id=sDJPAAAAMAAJ | last=Jackson | first=Carlton. | title= Hounds of the Road: a history of the Greyhound Bus Company | location=Bowling Green, Ohio | publisher=Bowling Green University Popular Press | year=1984| isbn=9780879722708 }}

File:Greyhound bus ticket 21251124.jpg

In 1972, Greyhound introduced the unlimited mileage Ameripass. The pass was initially marketed as offering "99 days for $99" or, transportation to anywhere at any time for a dollar a day. For decades, it was a popular choice for people traveling across the U.S. on a budget.{{cite news | title=Riding the Dirty Dog | url=https://www.vice.com/read/riding-the-dirty-dog-0000177-v20n12 | last=Smith | first=Aaron Lake | work=Vice | date=December 20, 2013}} Over time, Greyhound raised the price of the pass, shortened its validity period and rebranded it as the Discovery Pass, until it was discontinued in 2012.

Greyhound acquired Premier Cruise Line in 1984.{{cite news | title=Greyhound Cruise Line Making Waves | url=https://www.chicagotribune.com/news/ct-xpm-1989-05-30-8902050234-story.html | last=Lazarus | first=George | work=Chicago Tribune | date=May 30, 1989 | url-access=limited}} Between 1985 and 1993, Premier operated as the "Official Cruise Line of Walt Disney World" with onboard Disney characters.{{cite news | last=Fritscher | first=Lisa | title=How Disney Cruises Started | url=https://traveltips.usatoday.com/disney-cruises-started-17319.html | work=USA Today | archive-url=https://web.archive.org/web/20150921173002/https://traveltips.usatoday.com/disney-cruises-started-17319.html | date=April 16, 2018 | url-status=live | archive-date=September 21, 2015}}

In 1983, Greyhound operated a fleet of 3,800 buses and carried about 60% of the intercity bus-travel market in the United States.{{cite news | title=Strike Over Pay Cuts Halts Intercity Buses of Greyhound Lines | url=https://www.nytimes.com/1983/11/03/us/strike-over-pay-cut-halts-intercity-buses-of-greyhound-line.html | work=The New York Times | date=November 3, 1983 | url-access=limited}}

Starting November 2, 1983, Greyhound suffered a major and bitter drivers' strike action.{{cite news | last=Townsend | first=Ed | url=https://www.csmonitor.com/1983/1104/110440.html | title=Strike against Greyhound forces customers to leave driving to somebody else | work=Christian Science Monitor | date=November 4, 1983 | url-access=limited}}{{cite news | last=Townsend | first=Ed | url=https://www.csmonitor.com/1983/1205/120519.html | title=Tentative settlement in Greyhound strike | work=Christian Science Monitor | date=December 5, 1983 | url-access=limited}} A fatality occurred in Zanesville, Ohio, when a replacement driver ran over a striking worker at a picket line.{{cite news | agency=Associated Press | title=Greyhound Striker Killed by Training Bus| url=https://www.nytimes.com/1983/12/06/us/around-the-nation-greyhound-striker-killed-by-training-bus.html | work=The New York Times | date=December 6, 1983 | url-access=limited}}{{cite web | title=Ray Phillips and the 1983 Strike Ray Phillips and the 1983 Strike | url=https://atu1700.org/node/2639 | work=Amalgamated Transit Union | date=December 31, 2011}} A new contract was ratified on December 19, 1983 and drivers returned to work the next day.{{cite news | agency=Associated Press | title=Greyhound Strikers Accept Pact; Immediate Return to Work Urged | url=https://www.nytimes.com/1983/12/20/us/greyhound-strikers-accept-pact-immediate-return-to-work-urged.html | work=The New York Times | date=December 20, 1983 | url-access=limited | archive-date=April 17, 2014 | archive-url=https://web.archive.org/web/20140417125220/http://www.nytimes.com/1983/12/20/us/greyhound-strikers-accept-pact-immediate-return-to-work-urged.html |url-status=live}}

In early 1987, the bus line was acquired by an investor group led by Fred Currey, a former executive of rival Continental Trailways, who became CEO of Greyhound and relocated its headquarters to Dallas, Texas.{{Cite news | url=https://www.nwitimes.com/uncategorized/dallas----when-fred-g-currey-acquired-greyhound-three-years-ago-he-was/article_d4202338-f1a2-5046-9022-0bbbbf8aff58.html | title=When Fred G. Currey acquired Greyhound three years ago, he | work=The Times of Northwest Indiana | date=March 25, 1990 | url-access=subscription}}

In February 1987, Greyhound Lines' new ownership and the Amalgamated Transit Union (ATU) agreed on a new, 3-year contract.{{cite news | agency=Associated Press | title=Union, Buyers of Greyhound Settle Contract | url=https://www.latimes.com/archives/la-xpm-1987-02-04-fi-382-story.html | work=Los Angeles Times | date=February 4, 1987 | url-access=limited}}

In June 1987, Greyhound Lines acquired Trailways, Inc. (formerly Continental Trailways), the largest member of the rival Trailways Transportation System, effectively consolidating into a national bus service. Greyhound was required by the Interstate Commerce Commission to maintain coordinated schedules with other scheduled service operators in the U.S.{{cite news | title=Greyhound in Deal for Trailways | first=Thomas C. | last=Hayes | url=https://www.nytimes.com/1987/06/20/business/greyhound-in-deal-for-trailways.html | work=The New York Times|date=June 20, 1987 | url-access=limited}}{{Cite news | url=https://www.latimes.com/archives/la-xpm-1987-06-19-mn-5022-story.html | title=Greyhound Agrees to Buy Ailing Trailways Bus Lines | work=Los Angeles Times | date=June 19, 1987 | url-access=limited}}

Between 1987 and 1990, Greyhound Lines' former parent continued to be called The Greyhound Corporation, confusing passengers and investors alike. The Greyhound Corporation retained Premier Cruise Lines and ten non-bus subsidiaries using the Greyhound name, such as Greyhound Leisure Services, Inc. (an operator of airport and cruise ship duty-free shops), and Greyhound Exhibits. In March 1990, The Greyhound Corporation changed its name to Greyhound Dial Corporation.{{Cite news | url=https://apnews.com/article/f44240edb401d018302a6856881b0d90 | title=Greyhound Changing Name to Disassociate From Bus Company Problems | first=MARCY | last=GORDON | work=Associated Press | date=February 27, 1990}} Because Greyhound Dial's switchboard continued to get questions from misdirected bus passengers, it changed its name to The Dial Corporation in March 1991, to eliminate any association with bus travel.{{cite news | agency=Associated Press | title=COMPANY NEWS; Greyhound Dial Is Now Dial Corp. | url=https://www.nytimes.com/1991/03/06/business/company-news-greyhound-dial-is-now-dial-corp.html | work=The New York Times|date=March 6, 1991 | url-access=limited}}

In early 1990, the drivers' contract from 1987 expired at the end of its three-year term. In March, the ATU began a strike action against Greyhound. The 1990 drivers' strike was similar in its bitterness to the strike of 1983, with violence against both strikers and their replacement workers. One striker in California was killed by a Greyhound bus driven by a strikebreaker, and a shot was fired at a Greyhound bus.{{cite news | url=https://www.latimes.com/archives/la-xpm-1990-03-26-mn-54-story.html | title=NEWS ANALYSIS : Greyhound Strike Becomes Fertile Field | first=Bob | last=Baker | work=Los Angeles Times | date=March 26, 1990 | url-access=limited}} While Greyhound CEO Fred Currey argued that "no American worth his salt negotiates with terrorists," ATU leader Edward M. Strait responded that management's failure to negotiate amounted to "putting the negotiations back into the hands of terrorists."{{cite news | last=Baker | first=Bob | title=Greyhound May Go Way of Eastern : Labor: Financial collapse and hope of a better deal from a new bus company owner could be strategy if strike takes path of the troubled airline. | url=https://www.latimes.com/archives/la-xpm-1990-04-08-mn-1752-story.html | work=Los Angeles Times | date=April 8, 1990 | url-access=limited}} During the strike by its 6,300 drivers, Greyhound idled much of its fleet of 3,949 buses and cancelled 80% of its routes.{{cite news | url=https://www.washingtonpost.com/archive/politics/1990/05/08/greyhound-declares-strike-over/5359a14f-5732-4560-9c2f-4ac48a2bc3cd/ | title=GREYHOUND DECLARES STRIKE OVER | first=Frank | last=Swoboda | newspaper=The Washington Post | date=May 8, 1990 | url-access=limited}}

At the same time, Greyhound was having to contend with the rise of low-cost airlines such as Southwest Airlines, which further reduced the market for long-distance inter-city bus transportation. Without the financial strength provided in the past by a parent company, the strike's lower revenues and higher costs for security and labor-law penalties caused Greyhound to file for bankruptcy in June 1990.{{cite news | url=https://www.nytimes.com/1990/06/05/business/bankruptcy-filing-by-greyhound.html | title=Bankruptcy Filing by Greyhound | first=Thomas C. | last=Hayes | work=The New York Times | date=June 5, 1990 | url-access=limited}}{{cite news | url=https://www.washingtonpost.com/archive/business/1990/06/05/greyhound-files-for-chapter-11/5891edc9-3cf8-4cec-9089-7b160ce84b39/ | title=GREYHOUND FILES FOR CHAPTER 11 | first=Frank | last=Swoboda | newspaper=The Washington Post | date=June 5, 1990 | url-access=limited}}{{cite news | last=Baker | first=Bob | title=Strikebound Greyhound Lines Files for Chapter 11 | url=https://www.latimes.com/archives/la-xpm-1990-06-05-fi-584-story.html | work=Los Angeles Times | date=June 5, 1990 | url-access=limited}}{{Cite news | url=https://apnews.com/article/86257f43dbef1107d7a837a9caaeef04 | title=Greyhound Given Permission to Pay Salaries, Expenses | first=JOEL | last=WILLIAMS | work=Associated Press | date=June 7, 1990}}{{Cite news | url=https://www.upi.com/Archives/1990/06/05/Greyhound-seeks-Chapter-11-protection/1911644558400/ | title=Greyhound seeks Chapter 11 protection | work=United Press International | date=June 5, 1990}} The strike was not settled until May 1993, 38 months later, under terms favorable to Greyhound. While the National Labor Relations Board (NLRB) had awarded damages for unfair labor practices to the strikers, this liability was discharged during bankruptcy reorganization. Greyhound agreed to pay $22 million in back wages to union drivers, recall 550 of the remaining strikers, reinstate most of the 200 strikers who were fired for alleged misconduct, and increase hourly pay for drivers to $16.55 from $13.83 by March 1998.{{cite news | url=https://www.nytimes.com/1993/05/09/us/greyhound-bus-drivers-end-3-year-strike-with-new-pact.html | title=Greyhound Bus Drivers End 3-Year Strike With New Pact | agency=Associated Press | work=The New York Times |date=May 9, 1993 | url-access=limited}}{{cite news | url=https://www.washingtonpost.com/archive/business/1993/04/21/greyhound-transit-union-settle-3-year-old-strike/26045483-cceb-478e-bbfa-f0194e9b6fb2/ | title=GREYHOUND, TRANSIT UNION SETTLE 3-YEAR-OLD STRIKE | first=Richard M. | last=Weintraub | newspaper=The Washington Post | date=April 21, 1993 | url-access=limited}}{{Cite news | url=https://www.spokesman.com/stories/1995/mar/28/greyhound-settles-last-strike-suit/ | title=Greyhound Settles Last Strike Suit | work=The Spokesman-Review | date=March 28, 1995}}

In August 1991, Greyhound emerged from bankruptcy by which time it had shrunk its overall workforce to 7,900 employees from 12,000 pre-bankruptcy, and trimmed its fleet to 2,750 buses and 3,600 drivers.{{Cite news | url=https://www.upi.com/Archives/1991/08/30/Judge-approves-Greyhounds-plan-of-reorganization/4138683524800/ | title=Judge approves Greyhound's plan of reorganization | work=United Press International | date=August 30, 1991}}{{Cite news | url=https://www.upi.com/Archives/1991/10/10/Greyhound-Lines-to-emerge-from-Chapter-11-at-end-of-month/3506687067200/ | title=Greyhound Lines to emerge from Chapter 11 at end of month | first=HARIHAR | last=KRISHNAN | work=United Press International | date=October 10, 1991}}{{cite news | url=https://www.nytimes.com/1991/08/31/business/greyhound-wins-approval-for-its-reorganization-plan.html | title=Greyhound Wins Approval for Its Reorganization Plan | first=Thomas C. | last=Hayes | work=The New York Times | date=August 31, 1991 | url-access=limited}}{{cite news | url=https://www.deseret.com/1991/8/14/18935919/greyhound-s-creditors-vote-to-support-reorganization-plan | title=GREYHOUND'S CREDITORS VOTE TO SUPPORT REORGANIZATION PLAN | agency=Associated Press | work=Deseret News | date=August 14, 1991}}{{Cite news | url=https://www.latimes.com/archives/la-xpm-1991-11-03-fi-1270-story.html | title=Greyhound Faces an Uphill Climb | first=Jesus | last=Sanchez | work=Los Angeles Times | date=November 3, 1991 | url-access=limited}}

In August 1992, Greyhound canceled its bus terminal license (BTL) agreements with other carriers at 200 terminals, and imposed the requirement that Greyhound be the sole-seller of the tenant's bus tickets within a 25-mile radius of such a Greyhound terminal.{{cite web | title=Complaint: USA v Greyhound Lines, Inc. | url=https://www.justice.gov/atr/case-document/complaint-117 | publisher=United States Department of Justice | date=September 29, 1996}} In 1995, the United States Department of Justice Antitrust Division brought suit to stop this practice, alleging that it was an illegal restraint of trade, bad for consumers, and reduced competition. In February 1996, the DOJ won its case, and Greyhound agreed to permit its tenants to sell tickets nearby and permit its tenants to honor interline tickets with competitors.{{cite web | title=Final Judgment: USA vs Greyhound Lines, Inc. | url=https://www.justice.gov/atr/case-document/proposed-final-judgment-140 | publisher=United States Department of Justice | date=September 29, 1995}}

Greyhound's total revenues in 1994 were $616 million. At that time, the company was offering $10 fares due to competition.{{Cite news | url=https://www.nytimes.com/1994/01/18/business/greyhound-the-airline-of-the-road.html | title=Greyhound: The Airline of the Road | first=Allen R. | last=Myerson | work=The New York Times | date=January 18, 1994 | url-access=limited}}

In September 1998, Greyhound promised to make accommodations for disabled passengers, including equipping most buses with wheelchair lifts.{{cite web | url=https://www.ada.gov/greyfact.htm | title=Guide for Passengers: Accessible Bus Service Under the Greyhound Agreement | publisher=United States Department of Justice }}{{Cite news | url=https://www.nytimes.com/1998/09/09/us/greyhound-unveils-its-plan-to-serve-the-disabled-fully.html | title=Greyhound Unveils Its Plan To Serve the Disabled Fully | first=Allen R. | last=Myerson | work=The New York Times | date=September 9, 1998 | url-access=limited}}

File:2003-08-25 Greyhound bus.jpg MC-12 Americruiser number 2119 in Fremont, Indiana headed for Cleveland, Ohio, in August 2003|thumb]]

In the late 1990s, Greyhound Lines acquired two more members of the National Trailways Bus System. The company purchased Carolina Trailways in 1997,{{cite news | url=https://news.google.com/newspapers?id=Z-cbAAAAIBAJ&pg=2320,883849 | title=Greyhound To Buy Carolina Trailways | agency=Associated Press | date=March 10, 1997}} followed by the intercity operations of Southeastern Trailways in 1998.{{cite web | url=https://www.federalregister.gov/documents/1998/08/27/98-23094/greyhound-lines-inc-et-alacquisition-of-assets-southeastern-trailways-inc-and-peoriarockford-bus-co | title=Greyhound Lines, Inc., et al. Acquisition of Assets Southeastern Trailways, Inc., and PeoriaRockford Bus Co | publisher=Federal Register | date=August 27, 1998}} Following the acquisitions, most of the remaining members of the Trailways System began interlining cooperatively with Greyhound, discontinued their scheduled route services, diversified into charters and tours, or went out of business altogether.

On September 3, 1997, Burlington, Ontario–based transportation conglomerate Laidlaw announced it would buy Greyhound Canada, Greyhound's Canadian operations, for US$72 million.{{cite news | title=Laidlaw Plans to Buy Greyhound Canada for $72 million | url=https://www.nytimes.com/1997/09/03/business/laidlaw-plans-to-buy-greyhound-canada-for-72-million.html | agency=Dow Jones & Company | work=The New York Times | date=September 3, 1997 | url-access=limited}}

In October 1998, Laidlaw announced it would acquire the U.S. operations of Greyhound Lines, Inc., including Carolina Trailways and other Greyhound affiliates, for about $470 million.{{cite news | title=Laidlaw to Acquire Greyhound Lines | url=https://www.latimes.com/archives/la-xpm-1998-oct-20-fi-34246-story.html | work=Los Angeles Times | date=October 20, 1998 | url-access=limited}}{{Cite news | url=https://money.cnn.com/1998/10/19/deals/laidlaw/ | title=Laidlaw buying Greyhound | work=CNN | date=October 19, 1998}}{{Cite news | url=https://www.wsj.com/articles/SB908799581232092500 | title=Laidlaw Agrees to Buy Greyhound In Accord Valued at $465 Million | first1=Solange | last1=De Santis | first2=Robert | last2=Tomsho | work=The Wall Street Journal | date=October 20, 1998 | url-access=subscription}} The acquisition was completed in March 1999.{{Cite news | url=https://www.cbc.ca/news/business/laidlaw-takes-over-greyhound-1.180627 | title=Laidlaw takes over Greyhound | work=CBC News | date=March 16, 1999}}

In June 2001, after incurring heavy losses through its investments in Greyhound Lines and other parts of its diversified business, Laidlaw filed for bankruptcy protection in both the U.S. and Canada.{{cite news | agency=Reuters | title=Laidlaw Units File for Bankruptcy Protection | url=https://www.latimes.com/archives/la-xpm-2001-jun-29-fi-16415-story.html | work=Los Angeles Times | date=June 29, 2001 | url-access=limited}}{{Cite news | url=https://www.cbc.ca/news/business/laidlaw-files-for-bankruptcy-protection-1.273380 | title=Laidlaw files for bankruptcy protection | work=CBC News | date=June 29, 2001}}{{Cite news | url=https://www.wsj.com/articles/SB993734120986205386 | title=Laidlaw of Canada Reaches Agreement On Restructuring $3.2 Billion of Debt | first=Tamsin | last=Carlisle | work=The Wall Street Journal | date=June 29, 2001 | url-access=subscription}}

File:Greyhound Lnes MCI G4500 7061.jpg G4500 in the early 2000s livery in Atlantic City, New Jersey]]

Naperville, Illinois–based Laidlaw International, Inc. listed its common shares on the New York Stock Exchange on February 10, 2003 and emerged from re-organization on June 23, 2003 as the successor to Laidlaw Inc.{{Cite news | url=https://www.theglobeandmail.com/report-on-business/laidlaw-emerges-from-chapter-11/article1163056/ | title=Laidlaw emerges from Chapter 11 | first=TERRY | last=WEBER | work=The Globe and Mail | date=June 23, 2003}}{{Cite news | url=https://www.gazettetimes.com/business/laidlaw-will-leave-bankruptcy/article_d0ebef7c-abb3-5c46-a9b7-f7b81edeb2bd.html | title=Laidlaw will leave bankruptcy | first=John | last=Schmeltzer | work=Corvallis Gazette-Times | date=June 23, 2003 | url-access=subscription}}

By 2003, Greyhound faced significant competition in the northeast from Chinatown bus lines.{{cite news | last=O'Shaughnessy | first=Patrice | title=Chinatown Bus War Fuels Probe: Slain businessman tied to mob, cops say | url=https://www.nydailynews.com/archives/news/chinatown-bus-war-fuels-probe-slain-businessman-tied-mob-cops-article-1.670771 | work=New York Daily News | date=June 16, 2003}} More than 250 buses, operated by competitors such as Fung Wah Bus Transportation and Lucky Star Bus were competing fiercely from curbsides in the Chinatowns of New York City, Boston, Philadelphia, and Washington, D.C. When operating on inter-city routes, the Chinatown buses offered prices about 50% less than Greyhound's. Between 1997 and 2007, Chinatown buses took 60% of Greyhound's market share in the northeast United States.{{cite news | url=https://www.inquirer.com/philly/business/transportation/20130807_Bus_travel_is_picking_up__aided_by_discount_operators.html | title=Bus travel is picking up, aided by discount operators | last=Schliefer | first=Theodore | work=The Philadelphia Inquirer | date=August 8, 2013}}

In 2003, Greyhound expanded its QuickLink service, Greyhound's brand of commuter bus service that runs frequently during the peak weekday commuting hours.{{cite web | title=QuickLink | url=https://greyhoundquicklink.com/ | publisher=Greyhound Lines}} Routes were operated from Sacramento, California to the San Francisco Bay Area and Macon, Georgia to Atlanta.{{cite news | last=Lentzsch | first=Craig | title=Making the Connections | url=https://onlinepubs.trb.org/onlinepubs/trnews/trnews225.pdf | work=TR News | issue=225 | publisher=Transportation Research Board | date=March–April 2003 | page=32}}

In 2004, Greyhound dropped low-demand rural stops and started concentrating on dense, inter-metropolitan routes. It cut nearly 37% of its network.{{cite news | url=https://www.washingtonpost.com/lifestyle/travel/greyhound-100-years-old-and-acting-younger-than-ever/2014/07/03/4b0dbb9c-ecff-11e3-93d2-edd4be1f5d9e_story.html | title=Greyhound: 100 years old and acting younger than ever | newspaper=The Washington Post | date=July 3, 2014 | url-access=limited}} In some rural areas, particularly in the Plains states, parts of the upper Midwest (such as Wisconsin), and the Pacific Northwest, local operators took over the old stops, often with government subsidies.{{cite news | url=http://usatoday30.usatoday.com/news/nation/2004-07-19-greyhound_x.htm | title=Some left in lurch as Greyhound cuts stops | first=Tom | last=Kenworthy | work=USA Today | date=July 19, 2004}}{{cite news | url=https://www.nytimes.com/2004/09/06/us/as-greyhound-cuts-back-the-middle-of-nowhere-means-going-nowhere.html | title=As Greyhound Cuts Back, The Middle of Nowhere Means Going Nowhere | first=Eli | last=Sanders | authorlink=Eli Sanders | work=The New York Times | date=September 6, 2004 |

url-access=limited}}{{cite news | url=http://old.post-gazette.com/pg/05317/605651.stm | title=The Greyhound doesn't stop here anymore | first1=Mike | last1=Bucsko | first2=Cindi | last2=Lash | work=Pittsburgh Post-Gazette | date=November 13, 2005 | access-date=July 29, 2015 | archive-date=October 19, 2015 | archive-url=https://web.archive.org/web/20151019053725/http://old.post-gazette.com/pg/05317/605651.stm | url-status=dead }}{{cite news | url=https://www.forbes.com/forbes/2005/0131/094.html?sh=441aa22754fe | title=Doghouse on Wheels | first=Emily | last=Lambert | work=Forbes | date=January 31, 2005 | archive-url=https://web.archive.org/web/20160822121050/http://www.forbes.com/free_forbes/2005/0131/094.html | archive-date=August 22, 2016 | url-status=live}}

File:Ghounnash.jpg, on the morning of May 24, 2010]]

File:Greyhound buses at depot - Portland, Oregon.JPG, station]]

File:Greyhound-St. Louis.jpg, on the afternoon of May 26, 2010. A bus in the background on its way to pick up passengers at another gate at this station is bound for Los Angeles, California.]]

File:BoltBus Interior.jpg X3-45 with leather seats]]

On February 7, 2007, Scottish transport group FirstGroup announced the acquisition of Laidlaw International for $3.6 billion, which closed on October 1, 2007.{{cite press release | url=https://www.sec.gov/Archives/edgar/data/737874/000095013707001840/c12192exv99w1.htm | title=LAIDLAW INTERNATIONAL ANNOUNCES AGREEMENT TO BE ACQUIRED BY FIRSTGROUP | publisher=U.S. Securities and Exchange Commission | date=February 9, 2007}}{{Cite news | url=https://www.reuters.com/article/us-firstgroup-laidlaw/firstgroup-to-buy-greyhound-bus-firm-idUSL0948774820070209 | title=FirstGroup to buy Greyhound bus firm | first=Pete | last=Harrison | work=Reuters | date=February 8, 2007}}{{cite news | url=https://www.metro-magazine.com/10028907/firstgroup-completes-laidlaw-acquisition | title=FirstGroup completes Laidlaw acquisition | work=Metro Magazine | date=October 3, 2007}}{{Cite news | url=https://www.bizjournals.com/cincinnati/stories/2007/10/01/daily12.html | title=FirstGroup completes Laidlaw acquisition | work=American City Business Journals | date=October 1, 2007}}

Almost immediately after acquiring the carrier, FirstGroup sought to improve Greyhound's image by refurbishing many terminals, expanding the fleet with new buses, refurbishing old buses, and retraining customer service staff. Greyhound also started a new advertising campaign with Butler, Shine, Stern & Partners aimed at attracting 18- to 24-year-olds and Hispanics.{{cite news | url=https://www.cbsnews.com/news/greyhound-gets-a-makeover/ | title=Greyhound Gets A Makeover | agency=Associated Press | work=CBS News | date=November 12, 2007}}

Although FirstGroup's interest was primarily the school and transit bus operations of Laidlaw, FirstGroup retained the Greyhound operations and in 2009 exported the brand to the United Kingdom as Greyhound UK (unrelated to bus operator Greyhound Motors which operated from 1921 to 1972).

In 2008, Greyhound's three regional bus operations (Carolina Trailways, based in Raleigh, N.C., Vermont Transit Lines of Burlington, Vermont, and Texas, New Mexico & Oklahoma Coaches of Lubbock, Texas ["T.N.M.&O."]) were consolidated into Greyhound Lines.{{Cite news | url=https://www.rutlandherald.com/news/greyhound-puts-brakes-on-vermont-transit/article_83e49a1f-ad37-5f37-acb0-d26857df8d99.html | title=Greyhound puts brakes on Vermont Transit | first=BRUCE | last=EDWARDS | work=Rutland Herald | date=March 29, 2008}}

On March 27, 2008, Greyhound launched service under the BoltBus brand.{{cite magazine | first=Anita | last=Hamilton | title=Beating $4 Gas with a $1 Bus | url=http://content.time.com/time/business/article/0,8599,1812012,00.html | magazine=Time | date=June 6, 2008}} The first buses started running between Boston, New York City, and Washington, D.C. In the Northeastern U.S., BoltBus was originally operated in partnership with Peter Pan Bus Lines, but this arrangement ended on September 27, 2017, with Greyhound continuing the brand alone.{{Cite news | url=https://www.bostonglobe.com/business/2017/08/29/greyhound-peter-pan-will-split-and-rivals-again/NUe8YqNnDgxpsPjHhn2HWO/story.html | title=Greyhound, Peter Pan will split up and be rivals again | first=Adam | last=Vacaro | work=The Boston Globe | date=August 29, 2017 | url-access=limited | access-date=September 15, 2017 | archive-date=September 14, 2017 | archive-url=https://web.archive.org/web/20170914215643/https://www.bostonglobe.com/business/2017/08/29/greyhound-peter-pan-will-split-and-rivals-again/NUe8YqNnDgxpsPjHhn2HWO/story.html | url-status=dead }} BoltBus expanded to the West Coast in May 2012 with a route in the Pacific Northwest between Vancouver, BC, Seattle, and Portland.{{cite news | last=Sokolowsky | first=Jennifer | title=BoltBus to offer $1 fares between Seattle, Portland | url=https://www.bizjournals.com/seattle/news/2012/04/30/boltbus-to-offer-fares-as-low-as-2.html | work=American City Business Journals |date=April 30, 2012}}{{cite news | last=Nolasco | first=Joanna | title=BoltBus to launch new Seattle-Vancouver, B.C., service | url=https://www.bizjournals.com/seattle/news/2012/05/15/boltbus-will-launch-new.html | work=American City Business Journals | date=May 15, 2012}} Service was expanded again in October 2013 with a route between the two largest metropolitan areas in California, Los Angeles and the San Francisco Bay Area (San Jose and Oakland).{{cite press release | title=BoltBus To Launch Service in California on Oct. 31 | url=https://www.prnewswire.com/news-releases/boltbus-to-launch-service-in-california-on-oct-31-227822291.html | publisher=PR Newswire | date=October 15, 2013}} A stop in San Francisco was added in December 2013 along with a route between Los Angeles and Las Vegas.{{cite press release | title=BoltBus Expands From Los Angeles; Adds Las Vegas, San Francisco Service | url=https://www.prnewswire.com/news-releases/boltbus-expands-from-los-angeles-adds-las-vegas-san-francisco-service-235260791.html | publisher=PR Newswire | date=December 10, 2013}}

Beginning in 2009, all buses purchased have three-point seat belts installed.{{cite press release | title=Greyhound Applauds National Highway Traffic Safety Administration for Requiring Seat Belts on all New Motorcoaches Starting in 2016 | url=https://www.prnewswire.com/news-releases/greyhound-applauds-national-highway-traffic-safety-administration-for-requiring-seat-belts-on-all-new-motorcoaches-starting-in-2016-232737521.html | publisher=PR Newswire | date=November 20, 2013 | url-status=live | archive-url=https://web.archive.org/web/20151019053725/https://www.greyhound.com/en/newsroom/viewrelease.aspx?id=551&year=2013 | archive-date=October 19, 2015 | df=mdy-all}}

In 2010, in response to competition from Megabus and Chinatown bus lines, the company launched "Greyhound Express", featuring newer buses and fewer stops.{{cite news | last=Austen | first=Ben | title=The Megabus Effect | url=https://www.bloomberg.com/news/articles/2011-04-07/the-megabus-effect | work=Bloomberg Businessweek | date=April 7, 2011 | url-access=subscription}}{{Cite news | url=https://www.latimes.com/travel/la-xpm-2012-jun-17-la-tr-bustrip-20120617-story.html | title=Greyhound Express: new spin on an old-fashioned ride | first=Chris | last=Erskine | work=Los Angeles Times | date=June 17, 2012 | url-access=limited}}

In February 2013, in partnership with DriveCam, Greyhound deployed video cameras across its entire fleet to increase safety and driver compliance by combining data and video analytics with real-time driver feedback and coaching.{{cite news | url=https://www.phocuswire.com/The-Scan-New-TSA-Pre-check-airports-Greyhound-goes-Big-Brother-and-more-travel-tech-news | title=New TSA Pre-check airports, Greyhound goes Big Brother and more travel tech news | last=Prabu | first=Karthick | work=Phocuswire | date=February 22, 2013}}

As of 2014, Greyhound's 1,229 buses served over 3,800 destinations in North America, traveling 5.5 billion miles (8.8 billion km) on North America's roads.

In 2014, the company introduced a refreshed logo and a new navy blue and dark gray livery for buses. Buses were refurbished to add wireless Internet access, power outlets, and leather seating with increased legroom.{{cite news | url=https://www.usatoday.com/story/travel/2014/07/13/greyhound-transformation-100th-anniversary/12364103/ | title=Greyhound remakes itself for a new generation | first=Charisse | last=Jones | work=USA Today | date=July 13, 2014}}{{Cite news | url=https://money.com/more-millennials-leave-the-driving-to-a-100-year-old-bus-company/ | title=More Millennials Leave the Driving to a 100-Year-Old Bus Company | first=Brad | last=Tuttle | work=Money | date=June 10, 2014}}{{Cite news | url=https://abcnews.go.com/Travel/greyhound-bus-fleet-revamps-100-year-dog-learn/story?id=24719475 | title=Greyhound Bus Fleet Revamps, But Can a 100-Year-Old Dog Learn New Tricks? | first=JOANNA | last=PRISCO | work=ABC News | date=July 28, 2014}}

Before 2014, Greyhound was criticized for overbooking, often leaving passengers to wait for the next bus departure.{{cite news | url=https://www.forbes.com/sites/zarastone/2019/03/16/what-to-do-when-greyhound-cancels-your-bus/ |title=What To Do When Greyhound Cancels Your Bus | first=Zara | last=Stone | work=Forbes | date=March 16, 2019 | url-access=limited}} Shortly after the sale to FirstGroup closed, Greyhound began a program in select markets, where riders could reserve a seat for an additional $5. However, only a limited number of seats could be reserved and the fee would have to be paid at the terminal's ticketing counter, even if the ticket was bought in advance online.{{cite news | url=https://www.daily-journal.com/life/travel/travel-briefs-greyhound-reserved-seat-upgrade-for-5/article_001bc587-b6d1-596d-81d4-51a9aa053933.html | title=Travel Briefs: Greyhound reserved seat upgrade for $5 | work=Daily Journal | date=October 16, 2013}} In 2014, Greyhound rolled out a new yield management computer system, enabling the company to more closely manage the number of tickets sold for each departure and dynamically adjust pricing based on sales.{{cite press release | title=Greyhound Modernizes IT Infrastructure to Provide More Pricing Options for Consumers and Optimize Operations | url=https://www.oklahoman.com/article/feed/770396/greyhound-modernizes-it-infrastructure-to-provide-more-pricing-options-for-consumers-and-optimize-operations | publisher=PR Newswire | date=December 9, 2014 | access-date=January 14, 2022 | archive-date=January 14, 2022 | archive-url=https://web.archive.org/web/20220114033131/https://www.oklahoman.com/article/feed/770396/greyhound-modernizes-it-infrastructure-to-provide-more-pricing-options-for-consumers-and-optimize-operations | url-status=dead }} Although the amount of overbooked buses has been sharply reduced with this new system, Greyhound still does not explicitly guarantee a seat to everyone with a ticket (except on Greyhound Express routes).{{Cite web | last1=Schwieterman | first1=Joseph P. | last2=Antolin | first2=Brian | last3=Scott | first3=Gary | last4=Sellers | first4=Martin | title=Adding on Amenities, Broadening the Base: 2014 Year-in-Review of Intercity Bus Service in the United States | page=3 | publisher=DePaul University Chaddick Institute for Metropolitan Development | url=https://las.depaul.edu/centers-and-institutes/chaddick-institute-for-metropolitan-development/research-and-publications/Documents/2014-Year-in-Review-of-Intercity-Bus-Service-in-the-United-States.pdf | date=January 12, 2015}}

In 2014, Greyhound reported a profit of $73 million on revenues of $990.6 million, and attributed the company's success to a mix of changing urban populations and a focus on more profitable routes with higher demand.{{cite news | url=https://www.dallasnews.com/business/autos/2014/06/08/greyhound-starting-to-get-its-stride-back/ | title=Greyhound starting to get its stride back |work=The Dallas Morning News | date=June 7, 2014}}

In 2013–2015, Greyhound expanded its Greyhound Connect service, which operates shorter routes to take passengers from stops in smaller, rural cities to stations in larger, urban cities.{{Cite web | url=https://www.northernpublicradio.org/tags/greyhound-connect | title=Greyhound Connect | work=Northern Public Radio | date=June 4, 2015}} Some routes are operated using funds from the "Federal Formula Grant Program for Rural Areas" from the Federal Transit Administration.{{cite web |title=Greyhound to add Mo. to Iowa round trip service | url=https://www.metro-magazine.com/10040158/greyhound-to-add-mo-to-iowa-round-trip-service | work=Metro Magazine | date=March 26, 2013}}

In July 2015, the company announced that it would open terminals in Monterrey and Nuevo Laredo, Mexico, and begin service between the two cities and Texas, claiming to be the first American bus company to operate an intra-Mexican route.{{cite news | last=Forgione | first=Mary | title=Greyhound starts bus service in Mexico, with connecting routes to Texas | url=https://www.latimes.com/travel/la-trb-mexico-texas-greyhound-20150715-story.html | work=Los Angeles Times | date=July 16, 2015 | url-access=limited}} In September 2015, Greyhound announced expanded service in Missouri and Kansas shortly after Megabus announced that it would be ending service to several cities and college campuses.{{cite news | last=Hudnall | first=David | title=Greyhound to expand Kansas City and Columbia services in light of Megabus' departure | url=https://www.thepitchkc.com/greyhound-to-expand-kansas-city-and-columbia-services-in-light-of-megabus-departure/ | work=The Pitch | date=September 24, 2015}}

The company's Lucky Streak brand is for routes to/from cities with casinos. All fares are sold as open-ended round-trips, with passengers allowed to return to their origin at any time.{{cite web | title=Greyhound Lucky Streak | publisher=Greyhound Lines | url=https://www.greyhound.com/en/promos/lucky-streak }} On the Atlantic City routes, casinos offer special bonuses (gambling credit, room/dining discounts) to Lucky Streak passengers. Lucky Streak routes serve Atlantic City (to/from Baltimore, Brooklyn, New York City, Philadelphia, and Washington, D.C.), Connecticut (Mohegan Sun & Foxwoods Casino) (to/from Boston, Bridgeport, New Haven, New York City, Providence, and Stamford), and Las Vegas (to/from Anaheim, Barstow, Claremont, Compton, El Monte, Hollywood, Long Beach, Los Angeles, Phoenix, Riverside, San Bernardino, San Diego, Santa Ana, and Victorville).

In February 2020, the company reversed its position regarding unwarranted searches and notified the Department of Homeland Security that it no longer would allow unwarranted searches on its buses, in areas of terminals, company offices, or any area where a person needs a ticket for access.{{Cite news | last=Johnson | first=Gene | url=https://apnews.com/dc560c3581783c746aee1544c8ad1c85 | title=Greyhound to stop allowing immigration checks on buses | work=Associated Press | date=February 21, 2020}}{{Cite news | url=https://www.axios.com/greyhound-bars-immigration-sweeps-6349611b-51e0-4883-9efa-b879d17bb53b.html | title=Greyhound bars immigration sweeps | work=Axios | date=February 22, 2020}}

In December 2020, the company sold the customer terminal facility in Los Angeles, as well as facilities in Denver, Colorado, and Ottawa, Canada for a total of $137 million.{{Cite news | url=https://www.reuters.com/article/us-firstgroup-divestiture/transport-firm-firstgroup-sells-three-greyhound-facilities-for-137-million-idUSKBN2950LV | title=Transport firm FirstGroup sells three Greyhound facilities for $137 million | first=Pushkala | last=Aripaka | work=Reuters | date=December 31, 2020}}{{Cite news | url=https://www.standard.co.uk/business/transport-logistics/firstgroup-greyhound-b589115.html | title=FirstGroup agrees three property disposals from Greyhound division | first=Joanna | last=Bourke | work=The Evening Standard | date=December 31, 2020}}{{Cite news | url=https://www.bbc.com/news/uk-scotland-scotland-business-55497587 | title=FirstGroup sells Greyhound bus facilities for £100m | work=BBC News | date=December 31, 2020}} The facility in Denver was sold for $38 million.{{Cite news | url=https://www.bizjournals.com/denver/news/2020/12/28/greyhound-station-denver-sold.html | title=Greyhound Station block in downtown Denver sold to joint venture | first=James | last=Rodriguez | work=American City Business Journals | date=December 28, 2020}}{{Cite news | url=https://www.denverpost.com/2021/01/22/greyhound-denver-sale/ | title=Fresh off $38M sale, Greyhound looks to unload its other big site in Denver | first=THOMAS | last=GOUNLEY | work=The Denver Post | date=January 22, 2021 | url-access=subscription}}

In May 2021, Greyhound Canada shut down all of its bus routes in Canada. Greyhound Lines continues to operate four cross-border routes that either start or finish in the U.S. from Toronto, Montreal, and Vancouver:{{Cite news | title=Greyhound Canada shutting down all bus service permanently | url=https://www.cbc.ca/news/business/greyhound-canada-1.6025276 | first=Pete | last=Evans | work=CBC News | date=May 13, 2021}}{{Cite news | url=https://www.autoweek.com/news/industry-news/a36431207/greyhound-shuts-down-permanently-in-canada/ | title=Greyhound Shuts Down Permanently in Canada | first=JAY | last=RAMEY | work=Autoweek | date=May 14, 2021}} the company also placed 38 buses used by its Canada division up for auction.{{Cite news | url=https://www.thestar.com/news/gta/2021/11/18/fleet-of-greyhound-buses-up-for-sale-after-company-shut-down-all-canadian-operations-permanently.html | title=Fleet of Greyhound buses up for sale after company shut down all Canadian operations permanently | first=Simran | last=Singh | work=Toronto Star | date=November 18, 2021}}

In July 2021, BoltBus suspended operations indefinitely and Greyhound took over all routes.{{Cite news | title=RIP, BoltBus — the affordable, trendy bus company has discontinued service; Greyhound will take over its routes | url=https://www.seattletimes.com/life/travel/rip-boltbus-the-affordable-trendy-bus-company-has-discontinued-service-and-greyhound-will-take-over-its-routes/ | first=Brendan | last=Kiley | work=The Seattle Times | date=July 1, 2021}}{{cite web | last=Wilkinson | first=Joseph | title=Discount bus brand BoltBus indefinitely suspended, Greyhound taking over routes | url=https://www.nydailynews.com/news/national/ny-boltbus-finished-greyhound-20210702-zdkmfqbxdbdwtdeihbvw7v74ra-story.html | work=New York Daily News | date=July 1, 2021}}{{Cite news | url=https://www.nytimes.com/2021/07/03/business/boltbus-greyhound.html | title=BoltBus, Favorite of Frugal Riders, Suspends Service Indefinitely | first=Alyssa | last=Lukpat | work=The New York Times | date=July 3, 2021 | url-access=limited}}

In July 2021, the bus station in Columbus, Ohio, was sold to the Central Ohio Transit Authority for $9.5 million.{{Cite news | url=https://www.dispatch.com/story/news/2021/07/21/cota-buy-greyhound-station-redevelopment-transit-center/8038610002/ | title=COTA to buy Downtown Greyhound station for $9.5 million for redevelopment, transit center | first=Mark | last=Ferenchik | work=The Columbus Dispatch | date=July 21, 2021}}{{Cite news | url=https://www.bizjournals.com/columbus/news/2021/07/21/cota-to-buy-greyhounds-downtown-columbus-terminal.html | title=COTA buying downtown Greyhound terminal, seeks redevelopment with 'character and vibrancy' | first=Carrie | last=Ghose | work=American City Business Journals | date=July 21, 2021}} In October 2021, the bus station in Downtown Louisville was sold for $2.8 million.{{Cite news | url=https://www.wdrb.com/in-depth/louisville-apartment-company-buys-downtown-greyhound-station/article_4012258c-4307-11ec-a2cf-7758bd94fe82.html | title=Louisville apartment company buys downtown Greyhound station | first=Marcus | last=Green | work=WDRB | date=November 11, 2021}} The bus station in Cincinnati was sold to a real estate company for $4.25 million, with plans to convert it to parking.{{Cite news | url=https://www.wcpo.com/news/local-news/i-team/greyhound-bus-terminal-sold-as-company-hunts-for-new-service-location | title=Greyhound bus terminal sold as company hunts for new service location | first=Dan | last=Monk | work=WCPO-TV | date=November 1, 2021}}

In September 2021, the company agreed to pay $2.2 million to settle a lawsuit over its practice of allowing U.S. Customs and Border Protection agents to board its buses in Washington State to conduct warrantless immigration sweeps.{{Cite news | url=https://www.npr.org/2021/09/27/1040968238/greyhound-warrantless-searches-lawsuit-settlement | title=Greyhound Will Pay $2.2 Million To End A Lawsuit Over Warrantless Immigration Sweeps | agency=Associated Press | work=NPR | date=September 27, 2021}}{{Cite news | url=https://www.nytimes.com/2021/09/29/us/greyhound-lawsuit-immigration.html | title=Greyhound Agrees to Pay $2.2 Million Over Immigration Sweeps on Buses | first=Michael | last=Levenson | work=The New York Times | date=September 29, 2021 | url-access=limited}} The company had been criticized for allowing government officials to arrest its customers who were illegally in the country.{{Cite news | url=https://www.consumeraffairs.com/news/some-passengers-learn-too-late-that-greyhound-gives-easy-access-to-law-enforcement-062818.html | title=Some passengers learn too late that Greyhound gives easy access to law enforcement | first=Amy | last=Martyn | work=ConsumerAffairs | date=June 28, 2018}}

On October 21, 2021, Munich-based Flix SE acquired Greyhound for $78 million.{{Cite news | url=https://www.reuters.com/business/flixbus-owner-hitches-ride-with-greyhound-firstgroup-exits-2021-10-21/ | title=FlixBus owner hitches ride with Greyhound as FirstGroup exits | first=Yadarisa | last=Shabong | work=Reuters | date=October 21, 2021}}

In 2022, FirstGroup sold almost all its remaining Greyhound properties to Twenty Lake Holdings LLC, a subsidiary of Alden Global Capital, for approximately $140 million.{{Cite press release | url=https://www.nasdaq.com/articles/firstgroup-sells-remaining-legacy-greyhound-property-portfolio-for-around-$140-mln | title=FirstGroup Sells Remaining Legacy Greyhound Property Portfolio For Around $140 Mln | publisher=RTTNews | date=September 20, 2022}}{{Cite news | url=https://www.marketwatch.com/story/firstgroup-to-sell-most-legacy-greyhound-property-portfolio-for-140-mln-271663659097 | title=FirstGroup to Sell Most Legacy Greyhound Property Portfolio for $140 Mln | first=Anthony O. |last=Goriainoff | work=MarketWatch | date=September 20, 2022}} Several bus stops were relocated, leading to criticism.{{cite news |last=Struett |first=David |date=June 26, 2023 |title=How could potential sale of Greyhound station in downtown Chicago affect bus riders at regional hub? |url=https://chicago.suntimes.com/2023/6/26/23762618/greyhound-bus-station-chicago-terminal-transportation-department |work=Chicago Sun-Times |accessdate=November 24, 2023}}{{cite news |last=Allard |first=Sam |date=November 18, 2023 |title=Greyhound stations are leaving downtowns after sale to notorious investment firm |url=https://www.axios.com/2023/11/18/greyhound-alden-bus-stations-close |work=Axios |accessdate=November 24, 2023}}{{cite news |url=https://www.axios.com/local/chicago/2024/09/19/chicago-greyhound-bus-station-moving |title=Future location of Greyhound Chicago station unclear |date=September 19, 2024 |website=Axios |first=Carrie |last=Shepherd |access-date=September 24, 2024}}

Below is a list of major incidents and collisions on Greyhound buses and buses of subsidiaries in the United States.

• August 4, 1952: in Greyhound's most deadly collision, two Greyhound buses collided head-on with each other along U.S. Route 81 near Waco, Texas. The fuel tanks of both buses then ruptured, bursting into flames. Of the 56 persons aboard both coaches, 28 were killed, including both drivers.{{cite news | url=https://www.kwtx.com/content/news/Bus-crash-65-years-ago-between-Waco-and-Temple-was-burning-hell-438421493.html | title=Bus crash 65-years-ago between Waco and Temple was burning hell | first=Paul J. | last=Gately | work=KWTX-TV | date=August 3, 2017}}{{Cite news | url=https://wacotrib.com/news/local/military-men-who-survived-a-1952-bus-crash-crawled-through-hell-to-save-lives/article_9c5094bb-21e8-5282-9693-8349375f6a5b.html | title=Military men who survived a 1952 bus crash crawled through 'hell' to save lives | first=TERRI JO | last=RYAN | work=Waco Tribune-Herald | date=August 17, 2013}}
• May 13, 1972: near Bean Station, Tennessee, between Knoxville and Bristol, a Greyhound Scenicruiser on a scheduled trip from Memphis to New York City collided head-on with a tractor-trailer truck. The driver of the bus had begun to pass a car. Fourteen people, including both the bus and truck drivers, died. The National Transportation Safety Board determined that the cause of the crash was the Greyhound driver's overtaking maneuver and his failure to avoid the truck.{{cite web | title=Greyhound Bus/Malone Freight Line, Inc. truck collision | url=https://www.ntsb.gov/investigations/AccidentReports/Reports/HAR7305.pdf | publisher=National Transportation Safety Board | date=May 13, 1972}}
• May 9, 1980: the cargo ship MV Summit Venture collided with the Sunshine Skyway Bridge, near St. Petersburg, Florida, causing a part of the roadway to collapse and causing several vehicles, including a Greyhound bus, to fall into Tampa Bay. All 26 people aboard the bus died, as did nine others.{{cite news | url=https://www.washingtonpost.com/archive/politics/1980/05/10/greyhound-autos-drop-into-tampa-bay/5caa1bd8-faac-4dca-a839-0852f83e7383/ | title=Greyhound, Autos Drop Into Tampa Bay | first=John | last=Hartwood | newspaper=The Washington Post | date=May 10, 1980}}
• December 18, 1990: a Greyhound bus left Salt Lake City for Chicago and was caught in a driving snowstorm on I-80. Just short of the Wyoming border, the bus was hit by a semi-tractor trailer that had crossed the median heading in the opposite direction. The force of the collision tipped the bus onto its right side and it fell down a steep embankment. The bus slid for 150 feet and came to rest against a fence, about 35 feet below the eastbound lanes of I-80. Seven passengers were killed and more than 40 injured.{{cite news | title=7 Killed in Collision Of a Greyhound Bus And Trucks in Utah | url=https://www.nytimes.com/1990/12/19/us/7-killed-in-collision-of-a-greyhound-bus-and-trucks-in-utah.html | work=The New York Times | agency=Associated Press | date=December 19, 1990 | url-access=limited}}
• June 20, 1998: a Greyhound bus on a scheduled trip from New York City to Pittsburgh ran off a road near Burnt Cabins, Pennsylvania, and hit a truck parked in an emergency parking area. Six passengers and the driver died. The National Transportation Safety Board determined that the probable cause of the collision was the driver's use of a sedating antihistamine and driver fatigue, due to an irregular work-rest schedule.{{cite web | title=National Transportation Safety Board. 2000. Greyhound Motorcoach Run-off-the-Road Accident, Burnt Cabins, Pennsylvania, June 20, 1998. | url=https://rosap.ntl.bts.gov/view/dot/14207 | publisher=National Transportation Safety Board | date=January 5, 2000}}
• October 3, 2001: in the 2001 Greyhound bus attack, at approximately 4:15{{nbsp}}a.m. local time, a passenger, Damir Igric, assaulted the driver of his bus, attempting to slit his throat, and causing the bus to crash near Manchester, Tennessee, killing Igric himself and five other passengers and injuring 32 others. Since the incident occurred three weeks after the September 11 terrorist attacks, Greyhound temporarily suspended all schedules as soon as the company learned of the incident for fear that it may have been part of a larger coordinated attack. After investigation by the company and the FBI, it was confirmed that Igric had acted alone and service resumed later that afternoon.{{cite news | url=https://www.nytimes.com/2001/10/04/us/6-killed-in-greyhound-crash-in-tennessee-after-passenger-slits-driver-s-throat.html | title=6 Killed in Greyhound Crash in Tennessee After Passenger Slits Driver's Throat |first1=Sara | last1=Rimer | first2=Kevin | last2=Sack | work=The New York Times | date=October 4, 2001 | url-access=limited}} After the incident, Greyhound bus stations increased security, though not nearly to the same level as airports or train stations.{{Cite news | url=https://www.washingtonpost.com/archive/politics/2001/10/04/6-die-in-greyhound-bus-crash-after-attack-on-driver/8f8dd547-5e56-48c9-a599-fcefb956e1f2/ | title=6 Die in Greyhound Bus Crash After Attack on Driver | first1=Peter | last1=Slevin | first2=Sue Anne | last2=Pressley | newspaper=The Washington Post | date=October 4, 2001}}
• September 30, 2002: Arturo Martinez Tapia assaulted a Greyhound driver near Fresno, California, resulting in two passenger deaths after the bus rolled off an embankment and crashed.{{cite news | url=http://news.bbc.co.uk/1/hi/world/americas/2289445.stm |title=Knife attack on California bus | work=BBC News | date=October 1, 2002}}{{Cite news | url=https://www.nytimes.com/2002/10/02/us/man-charged-in-attack-on-driver-that-crashed-bus-and-killed-2.html | title=Man Charged in Attack on Driver That Crashed Bus and Killed 2 | first=Dean E. | last=Murphy | work=The New York Times | date=October 2, 2002 | url-access=limited}} Following this attack, an aisle gate and driver's shield were installed on most Greyhound buses to prevent passengers from having direct contact with the driver when the bus is in motion, even if the aisle gate is forced open. The project was funded by a $16 million grant from the Transportation Security Administration.{{Cite news | url=https://www.arkansasonline.com/news/2007/jul/10/plastic-half-door-separates-passengers-driver-grey/ | title=Plastic half-door separates passengers from driver on Greyhound | agency=Associated Press | work=Arkansas Democrat-Gazette | date=July 10, 2007}}

• January 23, 2014: Maquel Donyel Morris, who was reportedly hallucinating, screamed "everybody's going to die," attacked the driver, and grabbed the steering wheel of a bus traveling on Interstate 10 near Tonopah, Arizona, {{convert|50|mi}} west of Phoenix. 24 passengers were injured, including 21 who were airlifted to nearby hospitals. Police credited the driver for keeping the bus upright and preventing it from crossing into oncoming traffic.{{cite news |last1=TANG |first1=TERRY | last2=DAVENPORT | first2=PAUL | title=Police: 24 hurt after passenger attacks bus driver | url=https://www.ksl.com/article/28463028 | agency=Associated Press | work=Deseret Digital Media | date=January 23, 2014}}
• January 19, 2016: an overnight bus carrying 20 passengers that had departed from Los Angeles the previous night crashed on Highway 101 in San Jose, California, killing two and hospitalizing eight others.{{cite news | title=GREYHOUND BUS DEPARTS FROM LA, CRASHES IN SAN JOSE; 2 DEAD, 8 HOSPITALIZED | url=https://abc7.com/san-jose-bus-crash-greyhound-highway-101/1165086/ | work=ABC News| date=January 19, 2016}} The National Transportation Safety Board determined that the probable cause of the crash was the failure of the California Department of Transportation to properly delineate the crash attenuator and the gore area.{{cite web | title=National Transportation Safety Board. 2017. Motorcoach Collision With Crash Attenuator in Gore Area, US Highway 101, San Jose, California, January 19, 2016. | url=https://www.ntsb.gov/investigations/AccidentReports/Reports/HAR1701.pdf | publisher=National Transportation Safety Board | date=March 28, 2017}}
• July 12, 2018: on a bus traveling from Columbus to Cincinnati, Ohio, three Colombian athletes on the Comunidad el Oso Ultimate club claimed they were thrown off one of the buses for speaking Spanish. Greyhound indicated the players had become unruly because they were not dropped off where they wanted to be dropped off, which was a place other than their ticketed destination. The driver left them and all their luggage at a gas station. The players were traveling to the World Flying Disc Federation's World Ultimate Club Championships. They were picked up by the Ohio police soon after and dropped off at their hotel in Cincinnati.{{cite news | title=Colombian ultimate Frisbee players headed to Cincinnati were kicked off Greyhound for speaking Spanish. Greyhound says otherwise. | url=https://www.cincinnati.com/story/news/2018/07/13/colombian-team-kicked-off-greyhound-bus-their-way-cincinnati/780947002/ | first1=Madeline | last1=Mitchell

| first2=Randy | last2=Tucker | work=The Cincinnati Enquirer | date=13 July 2018}}

• August 30, 2018: a Greyhound bus traveling from St. Louis to Los Angeles was involved in a collision with a semi-truck on Interstate 40 westbound near Thoreau, New Mexico. One of the tires on the eastbound truck blew out and caused the driver to lose control and cross the median, colliding with the bus. Of the 48 onboard, 8 people, including the driver, were killed, and several more sustained injuries.{{Cite news | url=https://www.washingtonpost.com/transportation/2018/08/31/its-an-pound-projectile-people-dead-after-tractor-trailer-collides-with-greyhound-bus-new-mexico/ | title='It's an 80,000-pound projectile': Death toll upped to 8 in head-on collision between tractor-trailer and Greyhound bus | first=Martine | last=Powers | newspaper=The Washington Post | date=August 31, 2018 | url-access=subscription}}{{Cite news | url=https://www.usatoday.com/story/news/2018/08/30/several-dead-scores-injured-after-greyhound-bus-and-truck-collide-new-mexico/1150365002/ | title=8 dead, dozens injured after Greyhound bus and truck collide in New Mexico | first=Michael | last=James | work=USA Today | date=August 31, 2018}}
• February 3, 2020: one person was killed and five others were injured when a passenger opened fire on a bus heading from Los Angeles to San Francisco. At the time of the shooting, the bus was travelling northbound on Interstate 5 near Grapevine, California. After the shooting, the driver pulled to the side of the highway and convinced the shooter to get off the bus. The driver then continued down the highway to a gas station to get medical assistance for the injured passengers. The suspect, still on the side of the highway, was later arrested without incident.{{cite news | url=https://www.cnn.com/2020/02/03/us/california-greyhound-bus-shooting/index.html | title=Passengers disarmed gunman in Greyhound bus shooting that left 1 dead, 5 wounded | first=Stella | last=Chan | work=CNN | date=February 3, 2020}}{{Cite news | url=https://www.nytimes.com/2020/02/03/us/greyhound-bus-shooting.html | title=1 Dead and 5 Injured After Shooting on Greyhound Bus in California | first=Alan | last=Yuhas | work=The New York Times | date=February 3, 2020 | url-access=limited}}
• February 2, 2022: one person was killed and four others were injured when a fellow passenger opened fire on them as they exited a Los Angeles-bound bus after it stopped at a convenience store in the city of Oroville, California. Passengers reported that, earlier in the trip, the suspect exhibited paranoid behavior and showed the firearm he had in a bag on the bus. After the shooting, the suspect dropped the gun and ran into a Walmart, where he was found naked and arrested after getting into a fight.{{Cite web|date=February 3, 2022|title=Naked man arrested after allegedly opening fire on bus|url=https://apnews.com/article/greyhound-bus-shooting-75ab89ed8c5522b4ef3ca2385455de68|access-date=2022-02-05|website=The Associated Press|language=en}}{{Cite web|last1=Lenthang|first1=Marlene|last2=Chirbas|first2=Kurt|date=February 3, 2022|title=One dead, four wounded in Greyhound bus shooting in California|url=https://www.nbcnews.com/news/us-news/one-dead-four-wounded-greyhound-bus-shooting-california-rcna14697|access-date=2022-02-05|website=NBC News|language=en}}
• July 12, 2023: shortly before 2{{nbsp}}a.m., a westbound Greyhound bus, traveling from Indianapolis to St. Louis, struck three semi tractor trailers parked along the I-70 Silver Lake rest area exit ramp near Highland, Illinois.{{Cite web |date=July 12, 2023 |title=3 killed, 14 seriously injured in Greyhound bus crash near Highland, Illinois |url=https://www.ksdk.com/article/traffic/overnight-crash-70-near-highland-illinois/63-05da87ba-f92d-4708-a1dc-4e86ee495c01 |access-date=2023-07-14 |website=ksdk.com |language=en-US}} Three people were killed and 14 were seriously injured; four injured passengers were taken by helicopter to hospitals, the rest by ambulance.{{Cite web |title=3 dead, 14 seriously injured after Greyhound bus crash in Illinois; victims identified |url=https://www.desmoinesregister.com/story/news/nation/2023/07/12/greyhound-bus-crash-i-70-highland-illinois/70404872007/ |access-date=2023-07-14 |website=The Des Moines Register |language=en-US}} Although Illinois law prohibits trucks from parking along exit ramps, industry observers say there has been a nationwide shortage of overnight parking places.{{Cite web |date=2023-07-13 |title=3 killed in Greyhound bus crash identified; NTSB begins investigation |url=https://www.msn.com/en-us/news/us/3-dead-14-injured-in-greyhound-bus-crash-along-i-70-near-highland-illinois/ar-AA1dNcdl |access-date=2023-07-14 |website=www.msn.com}}{{Cite web |date=2023-07-12 |title=Madison County bus crash involved semis sitting on exit ramp. Why do truckers park there? |url=https://news.yahoo.com/madison-county-bus-crash-involved-231201469.html |access-date=2023-07-14 |website=Yahoo News |language=en-US}} The National Transportation Safety Board expects the investigation to take between one and two years.{{Cite web |date=2023-07-13 |title=Greyhound camera footage will be part of safety board's investigation of I-70 crash |url=https://www.aol.com/news/greyhound-camera-footage-part-safety-230233948.html |access-date=2023-07-14 |website=www.aol.com |language=en-US}}

{{Portal|United States|Transportation|Companies|Buses}}

• List of Greyhound Bus stations

; Former operating subsidiaries

• Atlantic Greyhound Lines
• Capitol Greyhound Lines
• Dixie Greyhound Lines
• Florida Greyhound Lines
• Great Lakes Greyhound Lines
• Greyhound Canada
• Southeastern Greyhound Lines
• Teche Greyhound Lines

; Museums and preserved stations

• Freedom Rides Museum (Montgomery, Alabama)
• Greyhound Bus Museum (Hibbing, Minnesota)
• Old Greyhound Bus Station (Jackson, Mississippi) (private office)
• Old Greyhound Terminal (Washington, D.C.) (incorporated into building built on site)

{{Reflist}}

• {{cite book | url=https://books.google.com/books?id=Z61eAAAAIAAJ | last=Schisgall | first=Oscar | year=1985 | title=The Greyhound Story: From Hibbing to everywhere | location=Chicago | publisher=J.G. Ferguson Publishing Company (Doubleday)| isbn=9780385196901 }}{{ISBN|0-385-19690-3}}

{{Commons category}}

• [https://www.greyhound.com/en Greyhound Lines home page]
• [https://bluehoundsandredhounds.info/?page_id=184 "Northland Greyhound Lines" (at Bluehounds and Redhounds), including the early history of The Greyhound Corporation]
• [https://bluehoundsandredhounds.info Bluehounds and Redhounds, the history of Greyhound and Trailways]
• [https://bluehoundsandredhounds.info/?page_id=137 "Greyhound Lines after WW2" (at Bluehounds and Redhounds)]
• [http://www.greyhound.com.mx/ Greyhound Mexico]
• [http://extranet.greyhound.com/revsup/schedules2/pageset.html Current Greyhound Lines timetables]
• [http://extranet.greyhound.com/Revsup/ Greyhound listing of both current and archived schedule changes, updated map of Greyhound routes, and current and archived timetables, along with contact info]
• [http://www.greyhoundbusmuseum.org/ Greyhound Bus Museum], in Hibbing, Minnesota

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Category:1914 establishments in Minnesota

Category:2007 mergers and acquisitions

Category:2021 mergers and acquisitions

Category:American companies established in 1914

Category:American subsidiaries of foreign companies

Category:Bus transportation in the United States

Category:Companies based in Dallas

Category:Companies that filed for Chapter 11 bankruptcy in 1990

Category:Companies that filed for Chapter 11 bankruptcy in 2001

Category:FirstGroup companies

Category:Intercity bus companies of the United States

Category:Transport companies established in 1914