Internet outage

{{short description|Loss of internet functionality over a small or large area}}

File:Electronic information stand without an internet connection, Schiphol (2018).jpg, Netherlands]]

An Internet outage or Internet blackout or Internet shutdown is the complete or partial failure of the internet services. It can occur due to censorship, cyberattacks, disasters,{{cite book|last1=Petersen|first1=Hauke|last2=Baccelli|first2=Emmanuel|last3=Wählisch|first3=Matthias|last4=Schmidt|first4=Thomas C.|last5=Schiller|first5=Jochen|title=Internet of Things. IoT Infrastructures |chapter=The Role of the Internet of Things in Network Resilience |series=Lecture Notes of the Institute for Computer Sciences, Social Informatics and Telecommunications Engineering|date=27 October 2014|volume=151|pages=283–296|doi=10.1007/978-3-319-19743-2_39|publisher=Springer, Cham|language=en|arxiv=1406.6614|bibcode=2014arXiv1406.6614P|isbn=978-3-319-19742-5|s2cid=10378226}} police or security services actions{{Cite news|url=https://www.theguardian.com/world/2020/jan/05/the-personal-and-economic-cost-of-kashmirs-internet-ban|title='Many lives have been lost': five-month internet blackout plunges Kashmir into crisis|last1=Ellis-Petersen|first1=Hannah |date=2020-01-05|work=The Guardian|access-date=2020-01-24|language=en-GB|issn=0261-3077}} or errors.

Disruptions of submarine communications cables may cause blackouts or slowdowns to large areas. Countries with a less developed Internet infrastructure are more vulnerable due to small numbers of high-capacity links.

A line of research finds that the Internet with it having a "hub-like" core structure that makes it robust to random losses of nodes but also fragile to targeted attacks on key components − the highly connected nodes or "hubs".{{cite journal|last1=Doyle|first1=John C.|last2=Alderson|first2=David L.|last3=Li|first3=Lun|last4=Low|first4=Steven|last5=Roughan|first5=Matthew|last6=Shalunov|first6=Stanislav|last7=Tanaka|first7=Reiko|last8=Willinger|first8=Walter|title=The "robust yet fragile" nature of the Internet|journal=Proceedings of the National Academy of Sciences of the United States of America|date=11 October 2005|volume=102|issue=41|pages=14497–14502|doi=10.1073/pnas.0501426102|pmid=16204384|pmc=1240072|language=en|issn=0027-8424|citeseerx=10.1.1.218.6287|bibcode=2005PNAS..10214497D|doi-access=free}}

Types

= Government blackout =

{{main|Internet censorship}}

A government internet blackout is the deliberate shut down of civilian internet access by a government for a small area or many large areas of its country. Such a shut down is typically used as a means of information control in a brief period of upheaval or transition. In autocracies, internet shutdowns have appeared especially in the context of contested elections and post-electoral violence.{{Cite journal |last1=Eichhorn |first1=Kristin |last2=Linhart |first2=Eric |date=2022-06-23 |title=Election-related internet-shutdowns in autocracies and hybrid regimes |url=https://doi.org/10.1080/17457289.2022.2090950 |journal=Journal of Elections, Public Opinion and Parties |volume=33 |issue=4 |pages=705–725 |doi=10.1080/17457289.2022.2090950 |s2cid=250001441 |issn=1745-7289|url-access=subscription }} It can impede the ability of protesters or insurgent forces to mobilize and organize. It also serves to prevent real-time information access for foreign people or entities. Reactions from leaders, journalists, observers and others in foreign countries can be delayed.

== Military blackout ==

The temporary disconnection of civilian internet access by military forces is an important aspect of information warfare. This tactic is common today, and is often used in concert with a ground invasion by conventional forces. It could also be used in advance of an airstrike campaign.

= Weather or natural disaster =

Extreme weather events and natural disasters can lead to internet outages by either directly destroying local ICT infrastructure or indirectly damaging the local electricity grid. The Monash IP Observatory and KASPR Datahaus have tracked the impact of Hurricane Florence 2018,{{Cite web|title=The Monash IP Observatory - Hurricane Florence's impact on local internet|url=https://ip-observatory.org/observatory/hurricane-florence-2018|access-date=2021-09-03|website=IP Observatory|language=en|archive-date=2021-09-03|archive-url=https://web.archive.org/web/20210903014428/https://ip-observatory.org/observatory/hurricane-florence-2018|url-status=dead}} Cyclone Fani 2018,{{Cite web|title=Visualising Tropical Cyclone Fani's Path of Destruction in Real-Time|url=https://medium.com/insights-monash-university-ip-observatory/visualising-tropical-cyclone-fanis-path-of-destruction-in-real-time-b643cf9fd72c|access-date=2021-09-03|website=Medium|date=4 May 2019|language=en}} and Hurricane Laura in 2020.{{Cite web|title=Real-time Mapping of Hurricane Laura's Impact on Internet Infrastructure|url=https://medium.com/insights-monash-university-ip-observatory/real-time-mapping-of-hurricane-lauras-impact-on-internet-infrastructure-9584162885ab|access-date=2021-09-03|website=Medium|date=29 August 2020|language=en}}

==Solar storms==

Solar superstorms could cause large-scale global months-long Internet outages. Researchers have described potential mitigation measures and exceptions – such as user-powered mesh networks, related peer-to-peer applications and new protocols – and the robustness of the current Internet infrastructure.{{cite news |title=Computer scientist warns global internet is not prepared for a large solar storm |url=https://techxplore.com/news/2021-08-scientist-global-internet-large-solar.html |access-date=22 September 2021 |work=techxplore.com |language=en}}{{cite magazine |title=A Bad Solar Storm Could Cause an 'Internet Apocalypse' |url=https://www.wired.com/story/solar-storm-internet-apocalypse-undersea-cables/ |access-date=22 September 2021 |magazine=Wired}}{{cite book |last1=Jyothi |first1=Sangeetha Abdu |title=Proceedings of the 2021 ACM SIGCOMM 2021 Conference |chapter=Solar superstorms: Planning for an internet apocalypse |date=9 August 2021 |pages=692–704 |doi=10.1145/3452296.3472916 |publisher=Association for Computing Machinery|isbn=9781450383837 |s2cid=236961660 }}

= Cyberattacks =

== Distributed Denial of Service (DDoS) attacks ==

File:DDoS of Wiki.png attack in February 2020, showing an error message in place of website content]]

These attacks flood a website or network with traffic from multiple sources, overwhelming the server and making it unavailable to users.

== Routing attacks ==

These attacks target the infrastructure of the internet, specifically the routing systems that direct traffic between different networks. By manipulating or disrupting these systems, attackers can cause widespread outages.

== Malware ==

Malicious software can infect and damage computer systems and networks, leading to internet outages.

== Botnets ==

A botnet is a network of compromised computers that are controlled by an attacker. These computers can be used to launch DDoS attacks, spread malware, or perform other malicious actions that can cause internet outages.

== Border Gateway Protocol (BGP) Hijacking ==

Border Gateway Protocol (BGP) is used to route traffic on the internet. BGP hijacking is a form of cyber-attack where an attacker alters the routing information in BGP, causing internet traffic to be directed to the wrong place.

= Accidents =

== Natural disasters ==

Floods, hurricanes, earthquakes, and other natural disasters can damage internet infrastructure, causing outages.

== Power failures ==

Internet service providers (ISPs) rely on electricity to power their networks, so power failures can cause outages.

== Human error ==

Accidents caused by human error, such as a construction crew cutting through a fiber-optic cable, can cause internet outages.

== Equipment failure ==

The failure of equipment such as servers, routers, and switches can cause internet outages.

== Maintenance ==

Scheduled maintenance or unexpected repairs on the internet infrastructure can cause outages.

== Weather condition ==

Inclement weather such as heavy snow, thunderstorm, and heavy rain can cause outages by damaging the infrastructure or making it difficult for maintenance crews to access and repair the network.

Measurement

A variety of organizations measure internet shutdowns including the Open Observatory of Network Interference, Access Now, Freedom House, the Digital Society Project (using the V-Dem Institute methodology and infrastructure), the OpenNet Initiative, the University of Michigan's Censored Planet Observatory, the Internet Censorship Lab, and the Monash IP Observatory.{{cite arXiv|last1=Niaki|first1=Arian Akhavan|last2=Cho|first2=Shinyoung|last3=Weinberg|first3=Zachary|last4=Hoang|first4=Nguyen Phong|last5=Razaghpanah|first5=Abbas|last6=Christin|first6=Nicolas|last7=Gill|first7=Phillipa|date=2019-07-09|title=ICLab: A Global, Longitudinal Internet Censorship Measurement Platform|class=cs.CR|eprint=1907.04245|language=en}}{{Cite web|title=Freedom on the Net Research Methodology|url=https://freedomhouse.org/reports/freedom-net/freedom-net-research-methodology|access-date=2021-05-27|website=Freedom House|language=en}}Mechkova, V., Daniel P., Brigitte S.,&Steven W. (2020). Digital Society Project Dataset v2.Varieties of Democracy (V-Dem) Project http://digitalsocietyproject.org/{{Cite SSRN |last1=Coppedge|first1=Michael|last2=Gerring|first2=John|last3=Knutsen|first3=Carl Henrik|last4=Lindberg|first4=Staffan I.|last5=Teorell|first5=Jan|last6=Marquardt|first6=Kyle L.|last7=Medzihorsky|first7=Juraj|last8=Pemstein|first8=Daniel|last9=Pernes|first9=Josefine|last10=von Römer|first10=Johannes|last11=Stepanova|first11=Natalia|date=2019-04-01|title=V-Dem Methodology V9|language=en|ssrn=3441063}}{{Cite web|last1=Anthonio|first1=Felicia|last2=Cheng|first2=Sage|date=2021|title=Shutdown Tracker Optimization Project (STOP) Methodology|url=https://www.accessnow.org/cms/assets/uploads/2021/02/Read-Me_-How-to-view-the-Access-Now-Internet-Shutdown-Tracker-Updated-Mar-2021.pdf}}{{Cite web|last1=Fletcher |first1=Terry|last2=Hayes-Birchler|first2= Andria|date=2020-07-30|title=Comparing Measures of Internet Censorship: Analyzing the Tradeoffs between Expert Analysis and Remote Measurement|url=https://zenodo.org/record/3967397|language=en|doi=10.5281/ZENODO.3967397}}{{Cite magazine|title=The draconian rise of internet shutdowns|url=https://www.wired.co.uk/article/internet-shutdowns|access-date=2021-09-03|magazine=Wired|language=en}} These organizations use a range of methods to detect shutdowns such as expert analysis, remote sensing, and remote sensing with oversight. Some of these organizations, such as Access Now, maintain active lists of internet shutdowns.{{Cite web|title=#KeepItOn: Fighting internet shutdowns around the world|url=https://www.accessnow.org/keepiton/|access-date=2021-05-27|website=Access Now|language=en}}

= Expert Analysis =

Several organizations use expert analysis to identify internet shutdowns. Some, such as the Digital Society Project (DSP), send out surveys to experts around the world, and then aggregate the results into a single score. For internet shutdowns, the DSP asks "How often does the government shut down domestic access to the Internet?" where answers range from "Extremely Often" to "Never or almost Never."{{Cite book|last1=Mechkova|first1=Valeriya|url=http://digitalsocietyproject.org/wp-content/uploads/2021/04/DSP-Codebook-v3.pdf|title=Digital Society Survey Codebook|last2=Pemstein|first2=Daniel|last3=Seim|first3=Brigitte|last4=Wilson|first4=Steven|publisher=Digital Society Project|year=2021}} Freedom House's Freedom on the Net report also uses expert analysis to assess whether internet shutdowns have occurred, but instead of surveying multiple experts, Freedom House identifies and partners with a single expert to conduct an analysis. Freedom House asks the question "Does the government intentionally disrupt the internet or cellphone networks in response to political or social events, whether temporary or long term, localized or nationwide?" Generally expert analyses are more prone to false positives and fewer false negatives (i.e. identifying shutdowns that other sources cannot confirm), than remote sensing methods with manual oversight.

= Remote Sensing =

Other organizations use various remote sensing techniques to identify shutdowns. Some organizations, such as the Open Observatory of Network Interference, the Internet Censorship Lab and the Monash IP-Observatory use automated remote sensing methods to detect internet shutdowns.{{Cite web|title=OONI Explorer - Open Data on Internet Censorship Worldwide|url=https://explorer.ooni.org/|access-date=2021-05-27|website=explorer.ooni.org|language=en}}{{Cite web|title=The Monash IP Observatory|url=https://ip-observatory.org/about|access-date=2021-09-03|website=IP Observatory|language=en}} The Open Observatory of Network Interference uses software installed on computers of volunteers around the world to detect shutdowns. However these methods are prone to false positives, false negatives, and various technical challenges.{{Cite journal |last1=Yadav |first1=Tarun Kumar |last2=Chakravarty |first2=Sambuddho |date=2018-04-18 |title=Trends and patterns of internet censorship in india |url=https://repository.iiitd.edu.in/xmlui/handle/123456789/668 |journal=IIIT-Delhi Institutional Repository |language=en-US}}{{Cite journal|last=Weinberg|first=Zachary|date=2018|title=Toward Automated Worldwide Monitoring of Network-level Censorship|url=https://www.researchgate.net/publication/331045547|journal=Carnegie Mellon University}}{{Cite journal|last1=Pearce|first1=Paul|last2=Ensafi|first2=Roya|last3=Li|first3=Frank|last4=Feamster|first4=Nick|last5=Paxson|first5=Vern|date=2018|title=Toward Continual Measurement of Global Network-Level Censorship|url=https://ieeexplore.ieee.org/document/8283433|journal=IEEE Security & Privacy|volume=16|issue=1|pages=24–33|doi=10.1109/MSP.2018.1331018|s2cid=3285319|issn=1540-7993|url-access=subscription}}

In order to address these concerns, some organizations have implemented various methods of oversight. Organizations such as Access Now and the OpenNet Initiative use such methods. Access Now uses technological methods to detect shutdowns, but then confirms those shutdowns using news reports, reports from local activists, official government statements, and statements from ISPs. The OpenNet Initiative has volunteers install software on their computers to check websites from access points around the world, then confirms those results with manual observations.{{cite web|last1=Faris|first1= R. |last2= Villeneuve|first2= N. |year=2008|title= Measuring Global Internet Filtering in R. Deibert, J. Palfrey, R. Rohozinski, & J. Zittrain, (Eds.), Access Denied: The Practice and Policy of Global Internet Filtering, Cambridge: MIT Press|url=http://opennet.net/sites/opennet.net/files/Deibert_02_Ch01_005-028.pdf|website=OpenNet Initiative}} These methods are prone to more false negatives and fewer false positives (i.e. all shutdowns that these sources identify can be confirmed by other sources) than expert analyses.

A comparatively new method for detecting internet shutdowns is remote sensing with automated oversight. These methods have been praised as more ethical and efficient as they do not endanger in-country volunteers.VanderSloot, B., McDonald, A., Scott, W., Halderman, J.A., & Ensafi, R. (2018). Quack: Scalable Remote Measurement of Application-Layer Censorship. In Proceedings of the 27th USENIX Security Symposium.Hoang, P. N., Doreen, S., Polychronakis, M., (2019). Measuring I2P Censorship at a Global Scale. In Proceedings of the 9th USENIX Workshop on Free and Open Communications on the Internet.Raman, R. S., Stoll, A., Dalek, J., Ramesh, R. Scott, W., & Ensafi, R. (2020). Measuring the Deployment of Network Censorship Filters at Global Scale. Network and Distributed System Security (NDSS) Symposium 2020. However these methods have yet to produce regular datasets.

List

{{incomplete list|date=February 2017}}

{{See also|Internet censorship#Internet shutdowns}}

class="wikitable sortable"
YearNameCountry or regionAffected usersNumber of affected users (rough)DescriptionDuration (rough)Internet componentCauseEntity responsibleType
16 Jul 1997DNS TLD OutageWorldwide50,000,000An Ingres database failure resulted in corrupt .com and .net zones, which were subsequently released to the DNS root servers. As the root servers were reloaded, they began to return failures for all domains in the .com and .net zones.{{cite news|title=Human Error Cripples the Internet |url=https://archive.nytimes.com/www.nytimes.com/library/cyber/week/071797dns.html |work=New York Times |date=1997-07-17 |accessdate=2021-12-19 | first=Peter | last=Wayner}}{{cite web |title=DNS Brownout this morning |publisher=Usenet |url=https://groups.google.com/g/comp.protocols.dns.bind/c/rDunynim12U/m/FedJdyxt484J }}4 hoursDNSAutomation and Human FailureInterNIC / Network SolutionsAll .com and .net domains
20082008 submarine cable disruptionMiddle East and Mediterranean SeaThree separate incidents of major damage to submarine optical communication cables around the world occurred in 2008. The first incident caused damage involving up to five high-speed Internet submarine communications cables in the Mediterranean Sea and Middle East from 23 January to 4 February 2008, causing internet disruptions and slowdowns for users in the Middle East and India.{{cite news|title=Cable damage hits one million Internet Users |url=http://www.khaleejtimes.com/DisplayArticleNew.asp?section=theuae&xfile=data/theuae/2008/february/theuae_february121.xml |work=Khaleej News |date=2008-02-04 |accessdate=2008-02-04 |archiveurl=https://web.archive.org/web/20080209140523/http://www.khaleejtimes.com/DisplayArticleNew.asp?section=theuae&xfile=data%2Ftheuae%2F2008%2Ffebruary%2Ftheuae_february121.xml |archivedate=9 February 2008 |url-status=live }} In late February there was another outage, this time affecting a fiber optic connection between Singapore and Jakarta.{{cite news |url=http://thejakartapost.com/news/2008/02/29/internet-capacity-down-10.html |title=Internet capacity down to 10% |work=The Jakarta Post |date=2008-02-29 |accessdate=1 March 2008 |archiveurl=https://web.archive.org/web/20080303185053/http://www.thejakartapost.com/news/2008/02/29/internet-capacity-down-10.html |archivedate=3 March 2008 |url-status=dead }} On 19 December, FLAG FEA, GO-1, SEA-ME-WE 3, and SEA-ME-WE 4 were all cut.{{cite news|first=Malcolm |last=Fried |author2=Klemming, Lars |url=https://www.bloomberg.com/apps/news?pid=20601085&sid=ayPbWf_7l17w |title=Severed Cables in Mediterranean Disrupt Communication (Update4) |publisher=Bloomberg |date=2008-12-19 |accessdate=2009-01-12}}{{cite news|url=http://www.timesofmalta.com/articles/view/20081219/local/go-submarine-cable-fault-part-of-wider-number-between-italy-and-egypt |title=GO submarine cable fault part of wider disruption between Italy and Egypt |publisher=timesofmalta.com |date=2008-12-19 |accessdate=2009-01-12| archiveurl= https://web.archive.org/web/20081225171226/http://timesofmalta.com/articles/view/20081219/local/go-submarine-cable-fault-part-of-wider-number-between-italy-and-egypt| archivedate= 25 December 2008 | url-status= live}}{{cite news|url=http://www.telecompaper.com/news/article.aspx?cid=650982 |title=Mediterranean submarine cables are cut, affecting internet |publisher=Telecompaper |date=19 December 2008 |accessdate=2009-01-12}}submarine cables{{Unknown}}{{Unknown}}
2009

|Death of Michael Jackson

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{{flag|United States}}

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|Shortly after the death of pop singer Michael Jackson, thousands of online media posts and users rapidly attempted results of Michael Jackson on how he died. This resulted in Google blocking Michael Jackson-related searches (after assumption that a DDoS attack was at hand), Twitter and Wikipedia crashing, and AOL Instant Messenger collapsing for 40 minutes.

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|Search Engines & Social Media

|Multiple subjects on MJ's death results online.

|Events

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20112011 submarine cable disruptionSouth Asia and Middle EastTwo incidents of submarine communications cables cut off on 25 December 2011. The first cut off occurred to SEA-ME-WE 3 at Suez Canal, Egypt and the second cut off occurred to i2i which took place between Chennai, India and Singapore line. Both the incidents had caused the internet disruptions and slowdowns for users in the South Asia and Middle East in particular UAE.{{cite news| title=Deep sea cable snap will make Internet slower: du| url=http://www.khaleejtimes.com/DisplayArticle08.asp?xfile=data/theuae/2011/December/theuae_December715.xml§ion=theuae| publisher=khaleejtimes.com| date=27 December 2011| accessdate=27 December 2011| archive-url=https://web.archive.org/web/20111227075751/http://khaleejtimes.com/DisplayArticle08.asp?xfile=data%2Ftheuae%2F2011%2FDecember%2Ftheuae_December715.xml§ion=theuae| archive-date=27 December 2011| url-status=live}}{{cite news| title=Cable cut slows down Internet in UAE| url=http://www.emirates247.com/news/emirates/cable-cut-slows-down-internet-in-uae-2011-12-26-1.434621| publisher=emirates247.com| date=26 December 2011| accessdate=27 December 2011| archive-url=https://archive.today/20130122005230/http://www.emirates247.com/news/emirates/cable-cut-slows-down-internet-in-uae-2011-12-26-1.434621| archive-date=22 January 2013| url-status=live}}{{cite news| title=Cable cuts could slow Emirates Internet| url=https://finance.yahoo.com/news/company-cable-cuts-could-slow-143049901.html| publisher=finance.yahoo.com| date=26 December 2011| accessdate=27 December 2011| archive-url=https://web.archive.org/web/20160305035949/http://finance.yahoo.com/news/company-cable-cuts-could-slow-143049901.html| archive-date=5 March 2016| url-status=live}}{{cite news| title=du alerts customers over disruption in Internet services| url=http://gulftoday.ae/portal/be625050-5cf4-47be-8a68-431308642e28.aspx| publisher=gulftoday.ae| date=27 December 2011| accessdate=27 December 2011| archive-url=https://web.archive.org/web/20120108100248/http://gulftoday.ae/portal/be625050-5cf4-47be-8a68-431308642e28.aspx| archive-date=8 January 2012| url-status=dead}}submarine cables{{unknown}}{{unknown}}
2011{{flag|Armenia}}3,000,000A woman digging for scrap metal damaged land cables and thereby severed most connectivity for the nation of Armenia.{{cite news|agency=The Guardian|url=https://www.theguardian.com/world/2011/apr/06/georgian-woman-cuts-web-access|title=Georgian woman cuts off web access to whole of Armenia|date=6 April 2011|accessdate=11 April 2012|archive-url=https://web.archive.org/web/20130825075603/http://www.theguardian.com/world/2011/apr/06/georgian-woman-cuts-web-access|archive-date=25 August 2013|url-status=live}}5 hoursland cablesdigging{{Unknown}}{{no|Full}}
2011{{flag|Egypt}}The Internet in Egypt was shut down by the government, whereby approximately 93%{{cite web |last=Cowie |first=James |title=Egypt Leaves the Internet |publisher=Renesys |url=http://www.renesys.com/blog/2011/01/egypt-leaves-the-internet.shtml |accessdate=28 January 2011 |archiveurl=https://web.archive.org/web/20110129105030/http://www.renesys.com/blog/2011/01/egypt-leaves-the-internet.shtml |archivedate=29 January 2011 |url-status=dead }} of networks were without access in 2011 in an attempt to stop mobilization for anti-government protests.{{cite news | url=https://www.bbc.co.uk/news/technology-12306041 | work=BBC News | title=Egypt severs internet connection amid growing unrest | date=28 January 2011 | access-date=22 June 2018 | archive-url=https://web.archive.org/web/20120123164134/http://www.bbc.co.uk/news/technology-12306041 | archive-date=23 January 2012 | url-status=live }}ISPsgovernment censorship{{flag|Egypt}}{{no|Full}}
2012

|2012 Syrian internet outage

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|On 29 November 2012 the Syrian internet was cut off from the rest of the world. The autonomous system (AS29386) of Syrian Telecommunication Establishment (STE) was cut off completely at 10:26 UTC. Five prefixes were reported to have remained up, this is why Dyn{{Cite web|url=http://b2b.renesys.com/eventsbulletin/2012/11/SY-1354184790.html|title=77 networks out in Syria - Internet Events Bulletin|website=b2b.renesys.com|access-date=2019-01-08|archive-url=https://web.archive.org/web/20190107202517/http://b2b.renesys.com/eventsbulletin/2012/11/SY-1354184790.html|archive-date=2019-01-07|url-status=live}} reports an outage of 92% of the country.

Responsibility for the outage has somewhat speculatively been blamed on various organizations.{{Cite web|url=https://blog.cloudflare.com/how-syria-turned-off-the-internet/|title=How Syria Turned Off the Internet|date=2012-11-29|website=The Cloudflare Blog|language=en|access-date=2019-01-08|archive-url=https://web.archive.org/web/20190108145606/https://blog.cloudflare.com/how-syria-turned-off-the-internet/|archive-date=2019-01-08|url-status=live}}{{Cite news|url=https://www.theguardian.com/world/2014/aug/13/snowden-nsa-syria-internet-outage-civil-war|title=Snowden: NSA accidentally caused Syria's internet blackout in 2012|last=Ackerman|first=Spencer|date=2014-08-13|work=The Guardian|access-date=2019-01-08|language=en-GB|issn=0261-3077|archive-url=https://web.archive.org/web/20180913035017/https://www.theguardian.com/world/2014/aug/13/snowden-nsa-syria-internet-outage-civil-war|archive-date=2018-09-13|url-status=live}}

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|{{Unknown}}

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2016{{flag|Germany}}Deutsche Telekom900,000At the end of November 2016 0.9 million routers, from Deutsche Telekom and produced by Arcadyan, were crashed due to failed TR-064 exploitation attempts by a variant of Mirai, which resulted in internet connectivity problems for the users of these devices.{{cite web | url=https://krebsonsecurity.com/2016/11/new-mirai-worm-knocks-900k-germans-offline/ | title=New Mirai Worm Knocks 900K Germans Offline | publisher=krebsonsecurity.com | date=30 November 2016 | accessdate=14 December 2016 | author=Krebs, Brian | archive-url=https://web.archive.org/web/20161220161008/https://krebsonsecurity.com/2016/11/new-mirai-worm-knocks-900k-germans-offline/ | archive-date=20 December 2016 | url-status=live }}{{cite web|title=German leaders angry at cyberattack, hint at Russian involvement|url=http://www.dw.com/en/german-leaders-angry-at-cyberattack-hint-at-russian-involvement/a-36573668|publisher=Deutsche Welle|accessdate=5 January 2017|archive-url=https://web.archive.org/web/20170105181243/http://www.dw.com/en/german-leaders-angry-at-cyberattack-hint-at-russian-involvement/a-36573668|archive-date=5 January 2017|url-status=live}} While TalkTalk later patched their routers, a new variant of Mirai was discovered in TalkTalk routers.{{Cite web|url=https://www.incapsula.com/blog/new-variant-mirai-embeds-talktalk-home-routers.html|title=New Mirai Variant Embeds in TalkTalk Home Routers|website=www.incapsula.com|date=7 December 2016|access-date=2016-12-18|archive-url=https://web.archive.org/web/20161222032237/https://www.incapsula.com/blog/new-variant-mirai-embeds-talktalk-home-routers.html|archive-date=2016-12-22|url-status=live}}{{cite web|title=Hackers suspected as 900,000 hit by internet outage|date=28 November 2016|url=https://www.thelocal.de/20161128/mass-internet-outrage-hits-900000-telekom-users|accessdate=19 February 2017|archive-url=https://web.archive.org/web/20170220093934/https://www.thelocal.de/20161128/mass-internet-outrage-hits-900000-telekom-users|archive-date=20 February 2017|url-status=live}}{{cite web|title=German internet outage was failed botnet attempt: report|url=https://www.reuters.com/article/us-deutsche-telekom-outages-idUSKBN13N12K|publisher=Reuters|accessdate=19 February 2017|date=29 November 2016|archive-url=https://web.archive.org/web/20170220093153/http://www.reuters.com/article/us-deutsche-telekom-outages-idUSKBN13N12K|archive-date=20 February 2017|url-status=live}}1 dayInternet routerscyberattack{{Unknown}}{{no|Full}}
2016{{flag|Liberia}}Mirai has also been used in an attack on Liberia's internet infrastructure in November 2016.{{cite news|title=Unprecedented cyber attack takes Liberia's entire internet down|url=https://www.telegraph.co.uk/technology/2016/11/04/unprecedented-cyber-attack-takes-liberias-entire-internet-down/|newspaper=The Telegraph|date=4 November 2016|accessdate=21 November 2016|archive-url=https://web.archive.org/web/20161121031359/http://www.telegraph.co.uk/technology/2016/11/04/unprecedented-cyber-attack-takes-liberias-entire-internet-down/|archive-date=21 November 2016|url-status=live|last1=McGoogan|first1=Cara}}{{cite web|title=DDoS attack from Mirai malware 'killing business' in Liberia|date=3 November 2016|url=http://www.pcworld.com/article/3138631/security/ddos-attack-from-mirai-malware-killing-business-in-liberia.html|publisher=PCWorld|accessdate=21 November 2016|archive-url=https://web.archive.org/web/20161122072327/http://www.pcworld.com/article/3138631/security/ddos-attack-from-mirai-malware-killing-business-in-liberia.html|archive-date=22 November 2016|url-status=live}}{{cite web|title=Massive cyber-attack grinds Liberia's internet to a halt|date=3 November 2016|url=https://www.theguardian.com/technology/2016/nov/03/cyberattack-internet-liberia-ddos-hack-botnet|work=The Guardian|accessdate=21 November 2016|archive-url=https://web.archive.org/web/20161121103649/https://www.theguardian.com/technology/2016/nov/03/cyberattack-internet-liberia-ddos-hack-botnet|archive-date=21 November 2016|url-status=live}}cyberattack{{unknown}}{{no|Full}}
2016DDoS attack on Dyn{{flag|United States}}Dyn (company)The cyberattack took place on October 21, 2016, and involved multiple distributed denial-of-service attacks (DDoS attacks) targeting systems operated by Domain Name System (DNS) provider Dyn, which caused major internet platforms and services to be unavailable to large swathes of users in Europe and North America.{{Cite web|url=https://techcrunch.com/2016/10/21/many-sites-including-twitter-and-spotify-suffering-outage/|title=Many sites including Twitter, Shopify and Spotify suffering outage|last1=Etherington|first1=Darrell|last2=Conger|first2=Kate|website=TechCrunch|date=21 October 2016 |access-date=2016-10-21|archive-url=https://web.archive.org/web/20161021132303/https://techcrunch.com/2016/10/21/many-sites-including-twitter-and-spotify-suffering-outage/|archive-date=2016-10-21|url-status=live}}{{Cite news|url=https://www.bloomberg.com/news/articles/2016-10-21/internet-service-disrupted-in-large-parts-of-eastern-u-s|title=The Possible Vendetta Behind the East Coast Web Slowdown|newspaper=Bloomberg.com|access-date=2016-10-21|archive-url=https://web.archive.org/web/20161022024625/https://www.bloomberg.com/news/articles/2016-10-21/internet-service-disrupted-in-large-parts-of-eastern-u-s|archive-date=2016-10-22|url-status=live}} As a DNS provider, Dyn provides to end-users the service of mapping an Internet domain name—when, for instance, entered into a web browser—to its corresponding IP address. The distributed denial-of-service (DDoS) attack was accomplished through a large number of DNS lookup requests from tens of millions of IP addresses.{{Cite news|url=https://www.wired.com/2016/10/internet-outage-ddos-dns-dyn/|title=What We Know About Friday's Massive East Coast Internet Outage|last=Newman|first=Lily Hay|newspaper=WIRED|language=en-US|access-date=2016-10-21|archive-url=https://web.archive.org/web/20161022013504/https://www.wired.com/2016/10/internet-outage-ddos-dns-dyn/|archive-date=2016-10-22|url-status=live}} The activities are believed to have been executed through a botnet consisting of a large number of Internet-connected devices—such as printers, IP cameras, residential gateways and baby monitors—that had been infected with the Mirai malware. With an estimated throughput of 1.2 terabits per second, the attack is, according to experts, the largest DDoS attack on record.{{Cite news|url=https://www.theguardian.com/technology/2016/oct/26/ddos-attack-dyn-mirai-botnet|title=DDoS attack that disrupted internet was largest of its kind in history, experts say|last=Woolf|first=Nicky|date=2016-10-26|newspaper=The Guardian|language=en-GB|issn=0261-3077|access-date=2016-10-28|archive-url=https://web.archive.org/web/20161027130517/https://www.theguardian.com/technology/2016/oct/26/ddos-attack-dyn-mirai-botnet|archive-date=2016-10-27|url-status=live}}1 dayDomain Name System (DNS) providercyberattack{{Unknown}}{{Yes-no|Major websites}}
2017{{flag|Cameroon}}South-West and North-West of Cameroon20% of the country's populationOn January 17, around 20 percent of the people in Cameroon had their internet blocked due to recent anti-government protests.{{cite web|last1=Condliffe|first1=Jamie|title=Cameroon's Internet outage is damaging the country's economy|url=https://www.technologyreview.com/s/603644/cameroons-internet-outage-is-draining-its-economy/|publisher=MIT Technology Review|accessdate=20 February 2017|language=en}}{{cite web|title=Why has Cameroon blocked the internet?|url=https://www.bbc.com/news/world-africa-38895541|work=BBC News|accessdate=20 February 2017|date=8 February 2017|archive-url=https://web.archive.org/web/20170221121129/http://www.bbc.com/news/world-africa-38895541|archive-date=21 February 2017|url-status=live}}{{cite web|title=Google coding champion whose Cameroon hometown is cut off from the internet|url=https://www.bbc.com/news/world-africa-38922819|work=BBC News|accessdate=20 February 2017|date=10 February 2017|archive-url=https://web.archive.org/web/20170221115604/http://www.bbc.com/news/world-africa-38922819|archive-date=21 February 2017|url-status=live}}270 days or 8 monthsgovernment censorship{{flag|Cameroon}}{{no|Full}}
2017{{flag|North Korea}}On October 1, The autonomous system (AS131279) of Star JV was cut off completely, due to alleged US cyber attack{{Cite news|title=Sony hack: North Korea back online after internet outage|url=https://www.bbc.com/news/world-asia-30584093|language=en}}{{Cite news|title=North Korea's Internet Comes Back on After About 9 Hours|url=https://time.com/3645196/north-korea-internet-nine-hours/}}{{Cite web|title=North Korea Gets New Internet Link via Russia|url=https://dyn.com/blog/north-korea-gets-new-internet-link-via-russia/|language=en}}9 hours and 31 minutescyberattack{{flag|United States}}{{no|Full}}
2019

|[https://www.aljazeera.com/news/2019/1/18/zimbabwe-imposes-internet-shutdown-amid-crackdown-on-protests Zimbabwe Internet Shutdown]

|Zimbabwe

|Zimbabwean Citizens

|Majority of the country's population

|On 18 January, many parts of Zimbabwe faced an internet outage due to a national shutdown in response to rioting.

This was intended to prevent protesters from collaborating and planning further incidents.

Initially, it was targeting specific services - VPNs, Social Media etc. -until a point where a full shutdown was implemented at which point only Cellular services would work - without internet access.

|Several days

|

|

|Zimbabwe Government

|Partial/Full

2019Verizon and BGP Optimizer{{flag|United States}}Verizon (company)On June 24, 2019, many parts of the Internet faced an unprecedented outage as Verizon, the popular internet transit provider accidentally rerouted IP packages after it wrongly accepted a network misconfiguration from a small ISP in Pennsylvania, US.{{Cite news|url=https://hub.packtpub.com/how-verizon-and-a-bgp-optimizer-caused-a-major-internet-outage-affecting-amazon-facebook-cloudflare-among-others/|title=How Verizon and a BGP Optimizer caused a major internet outage affecting Amazon, Facebook, CloudFlare among others|language=en-US|access-date=2019-06-26|archive-url=https://web.archive.org/web/20190626131121/https://hub.packtpub.com/how-verizon-and-a-bgp-optimizer-caused-a-major-internet-outage-affecting-amazon-facebook-cloudflare-among-others/|archive-date=2019-06-26|url-status=live}} According to The Register, systems around the planet were automatically updated, and connections destined for Facebook, Cloudflare, and others, ended up going through DQE and Allegheny, which buckled under the strain, causing traffic to disappear into a black hole.{{Cite news|url=https://www.theregister.co.uk/2019/06/24/verizon_bgp_misconfiguration_cloudflare/|title=BGP super-blunder: How Verizon today sparked a 'cascading catastrophic failure' that knackered Cloudflare, Amazon, etc|language=en-US|publisher=The Register|date=2019-06-24|access-date=2019-06-26|archive-url=https://web.archive.org/web/20190626141915/https://www.theregister.co.uk/2019/06/24/verizon_bgp_misconfiguration_cloudflare/|archive-date=2019-06-26|url-status=live}}3 hoursInternet transit providermisconfiguration{{Unknown}}{{Yes-no|Major websites}}
2019Iranian internet shutdown

|{{flag|Iran}}

The Internet in Iran was shut down by the government, whereby approximately 96% of networks were without access in an attempt to stop mobilization for anti-government protests.7 daysISPsgovernment censorship{{flag|Iran}}{{no|Full}}
2019Internet shutdown in India

|{{flag|India}}

50,000,000

|The Government of India passed the Citizenship Amendment Act, 2019 which caused huge controversy and mass protest in various parts of India. In order to prevent protests and outrage on social media, various state governments including those of Assam, Tripura, Meghalaya, Arunachal Pradesh, West Bengal, Uttar Pradesh decided to shut down internet access.

|Up to 9 days

Over one year (Kashmir){{Cite web|title=Kashmir Internet Shutdown Continues, Despite Supreme Court Ruling|url=https://thediplomat.com/2020/08/kashmir-internet-shutdown-continues-despite-supreme-court-ruling/|access-date=2021-02-03|website=thediplomat.com|language=en-US}}{{Cite news|last=|first=|date=16 December 2019|title=India's Internet shutdown in Kashmir is the longest ever in a democracy|url=https://www.washingtonpost.com/world/asia_pacific/indias-internet-shutdown-in-kashmir-is-now-the-longest-ever-in-a-democracy/2019/12/15/bb0693ea-1dfc-11ea-977a-15a6710ed6da_story.html|access-date=|newspaper=The Washington Post}}

|

government censorship

|Various State governments of India

{{no|Full}}

20192019 Burmese internet shutdown

|{{flag|Myanmar}}

On June 21, the Internet in Burma was shut down by the government. The Burmese government shut down the internet connection in nine townships of the northern Arakan State and one single township in the Southern Chin State, which was proposed by Burmese Military officers. The shutdown is ongoing, and has become the world's longest internet shutdown.{{Citation needed|date=June 2020}}government censorship{{flag|Burma}}{{no|Full}}
20192019 Papua protests

|{{flag|Indonesia}}

To curb the escalating protests that occurred in the Indonesian provinces of Papua and West Papua, Indonesian authorities imposed an internet blackout on both provinces on 21 August 2019. The blackout continued until the authority partially lifted the blackout on 4 September in several regions, with complete lifting of the restriction only occurring in 9 September.{{cite web|last1=Briantika|first1=Adi|title=Presiden & Menkominfo Diputus Bersalah Blokir Internet Papua|url=https://tirto.id/presiden-menkominfo-diputus-bersalah-blokir-internet-papua-fEQV|publisher=Tirto.id|accessdate=23 June 2020|date=3 June 2020|language=id}}19 daysgovernment censorship{{flag|Indonesia}}{{no|Full}}
2019

|Amhara Region coup attempt

|{{Flag|Ethiopia}}

|

|

|

|

|

|government censorship

|{{Flag|Ethiopia}}

|

2020

|Tigray war

|{{Flag|Ethiopia}}

|

|

|

|

|

|government censorship

|{{Flag|Ethiopia}}

|

2021{{flag|North Korea}}On October 21st, North Korean internet infrastructure dropped off the internet, including public facing websites and email servers. All servers which were subject to monitoring were found to be offline.{{cite news |last1=Weisensee |first1=Nils |title=Half a dozen North Korean domains offline after apparent server outage {{!}} NK News |url=https://www.nknews.org/2021/08/half-a-dozen-north-korean-domains-offline-after-apparent-server-outage/ |access-date=10 January 2022 |work=NK News - North Korea News |publisher=Korea Risk Group |date=23 August 2021}}At least 14 minutes{{unknown}}{{unknown}}
2021

|Facebook outage

|Worldwide

|LAN Internet Connection

|2,850,000,000

|On October 4, 2021, at around 11:45 AM EST, the online social media site Facebook went down, as well as Facebook subsidiaries including Instagram and WhatsApp. Around 4:00 PM EST, people reported other sites were not working via Downdetector, including Gmail and Twitter, the latter possibly caused by Facebook users reporting the outage.{{Cite news |last=Strozewski |first=Zoe |last2=McDonald |first2=Scott |date=October 4, 2021 |title=Internet Outage Live Updates: AOC Blasts Facebook's 'Monopolistic' Behavior |url=https://www.newsweek.com/internet-outage-live-updates-facebook-whats-app-among-sites-down-1635390 |url-status=live |archive-url=https://web.archive.org/web/20240108094944/https://www.newsweek.com/internet-outage-live-updates-facebook-whats-app-among-sites-down-1635390 |archive-date=January 8, 2024 |work=Newsweek}}{{Cite news |last=Li |first=David K. |last2=Solon |first2=Solivia |last3=Collier |first3=Kevin |date=October 4, 2021 |title=Facbook blames 'faulty configuration change' for major outages |url=https://www.nbcnews.com/tech/social-media/social-media-giants-facebook-instagram-whatsapp-all-experiencing-outages-n1280726 |url-status=live |archive-url=https://web.archive.org/web/20211004190226/https://www.nbcnews.com/tech/social-media/social-media-giants-facebook-instagram-whatsapp-all-experiencing-outages-n1280726 |archive-date=October 4, 2021 |work=NBC News}}{{Cite web|url=https://www.cnn.com/2021/10/04/tech/facebook-instagram-whatsapp-outage/index.html|title=After a bad day, Facebook suffers major outage|website=CNN|date=4 October 2021 }} The outage came less than a day after a whistleblower had been on 60 Minutes.{{Cite web|url=https://www.cbsnews.com/news/facebook-whistleblower-frances-haugen-60-minutes-polarizing-divisive-content/|title = Facebook whistleblower says company incentivizes "angry, polarizing, divisive content"|website = CBS News| date=4 October 2021 }} For a short period of time, no Facebook employee could access the building to investigate the issue due to their "keycards not working.".{{Cite web|url=https://www.cnbc.com/2021/10/05/facebook-says-sorry-for-mass-outage-and-reveals-why-it-happened.html|title = Facebook says sorry for mass outage and reveals why it happened|website = CNBC|date = 5 October 2021}} At around 6:30 PM EST, Facebook reported that all their sites were up. Facebook CEO Mark Zuckerberg lost around $7B dollars after the outage.{{Cite news|url=https://www.bloomberg.com/news/articles/2021-10-04/zuckerberg-loses-7-billion-in-hours-as-facebook-plunges|title = Zuckerberg Loses $6 Billion in Hours as Facebook Plunges|newspaper = Bloomberg.com|date = 4 October 2021}}

For more info, see 2021 Facebook outage

|7 hours

|LAN connection

|BGP Withdrawal of IP Address (Facebook), Server overwhelming (other sites)

|{{Unknown}}

|{{yes-no|Major websites}}

20222022 Kazakhstan internet shutdown

|{{flag|Kazakhstan}}

On 4 January 2022 the Internet in Kazakhstan was shut down on account of anti-government protests against sudden energy price rises.{{Cite web|date=2022-01-04|title=Internet disrupted in Kazakhstan amid energy price protests|url=https://netblocks.org/reports/internet-disrupted-in-kazakhstan-amid-energy-price-protests-oy9YQgy3|access-date=2022-01-06|website=NetBlocks|language=en-US}}5 daysgovernment censorship{{flag|Kazakhstan}}mobile internet
2022Rogers outage{{flag|Canada}}On July 8th, 2022, Rogers reported the largest outage in Canadian history. The outage affected both cable Internet and cellular networks, as well as critical infrastructure that used them, including Interac debit payments, hospitals, banks, and 9-1-1 access. The outage occurred during an update to the company's core IP network that resulted in the deletion of a routing filter on its distribution routers, which caused all possible routes to the internet to pass through the routers, exceeding the capacity of the routers on its core network.1 dayNetwork UpdateInternal{{no|Full}}
2022

|2021–2023 Iranian protests

|{{Flag|Iran}}

|

|80 million

|globally cutting off its people’s access to the internet, whilst maintaining domestic national internet National Information Network {{Cite web |last=Thorbecke |first=Catherine |date=2022-09-24 |title=Iran's sweeping internet blackouts are a serious cause for concern {{!}} CNN Business |url=https://www.cnn.com/2022/09/24/tech/iran-internet-blackout/index.html |access-date=2023-05-15 |website=CNN |language=en}}{{Cite magazine |last=Newman |first=Lily Hay |title=The Challenge of Cracking Iran's Internet Blockade |language=en-US |magazine=Wired |url=https://www.wired.com/story/subvert-iran-internet-blackout/ |access-date=2023-05-15 |issn=1059-1028}}{{Cite news |last=Harter |first=Fred |date=2023-02-28 |title=Record number of countries enforced internet shutdowns in 2022 – report |language=en-GB |work=The Guardian |url=https://www.theguardian.com/global-development/2023/feb/28/internet-shutdowns-record-number-countries-2022-report |access-date=2023-05-15 |issn=0261-3077}}

|

|

|

|

|

2023

|Gaza war

|{{Flag|Gaza Strip}}

|

|

|lack of fuel led to internet services going down across the Gaza Strip{{Cite news |last=Gritten |first=David |date=2023-11-16 |title=Gaza faces communications blackout due to lack of fuel |url=https://www.bbc.com/news/world-middle-east-67441025 |access-date= |work=The BBC |language=en-GB}}{{Cite web |last=Collier |first=Kevin |date=2023-10-09 |title=Gaza Strip experiencing internet outages and electricity cuts after bombings |url=https://www.nbcnews.com/news/world/gaza-strip-experiencing-internet-outages-electricity-cuts-bombings-rcna119564 |access-date= |website=NBC News |language=en}}

|

|

|fuel shortages caused by the blockade

|

|

2024

|July 2024 global cyber outages

|Worldwide

|

|~8.5 million Windows devices

|On July 19, 2024, various IT systems around the world experienced an outage that has led to ongoing disruptions across different industries, including media firms, banks, and airlines.

|

|

|

|

|

2024

|2024 Bangladesh Quota Reform Movement

|{{Flag|Bangladesh}}

|

|

|The movement was being mobilized utilizing social media networks, and to establish control over the situation government applied a complete internet shutdown to suppress protests throughout the country.{{Cite web |last=Zulfaqar |first=Samra |date=2024-07-21 |title=Bangladesh has erupted over jobs reserved for the children of 'freedom fighters.' Here's what you need to know |url=https://www.cnn.com/2024/07/19/asia/bangladesh-job-quota-protests-explainer-intl-hnk |access-date=2024-07-22 |website=CNN |language=en}}

|5 days

|

|Government Censorship

|{{Flag|Bangladesh}}

|{{no|Full}}

Prevention

Internet outages can be prevented by a more resilient, decentralized Internet architecture.{{cite web|last1=Hiner|first1=Jason|title=Takeaways from Egypt: Kill the kill switch and decentralize the Internet|url=https://www.zdnet.com/article/takeaways-from-egypt-kill-the-kill-switch-and-decentralize-the-internet/|website=ZDNet|access-date=19 February 2017|language=en|archive-url=https://web.archive.org/web/20170220092735/http://www.zdnet.com/article/takeaways-from-egypt-kill-the-kill-switch-and-decentralize-the-internet/|archive-date=20 February 2017|url-status=live}}

Management

{{Expand section|date=February 2017}}

Modern society, especially in developed countries, depends heavily on the Internet not just for communication. There have been some measures taken and possibilities exist for managing and countering a large-scale Internet outage.{{citation needed|date=February 2017}}

=Temporary alternative forms of communication=

{{See also|Emergency communication system|Radio}}

{{empty section|date=April 2020}}

See also

{{columns-list|

  • {{annotated link|BGP hijacking}}
  • {{annotated link|Communications blackout}}
  • {{annotated link|Cyberwarfare}}
  • {{annotated link|Cyberweapon}}
  • {{section link|Decentralization|Centralization and redecentralization of the Internet}}
  • {{annotated link|Critical Internet infrastructure}}
  • {{annotated link|Critical infrastructure protection}}
  • {{annotated link|DDoS}}
  • {{annotated link|Internet backbone}}
  • {{annotated link|Internet censorship in the Arab Spring}}
  • {{annotated link|Internet kill switch}}
  • {{annotated link|Just-in-time blocking}}
  • {{annotated link|Malware}}
  • {{annotated link|Network congestion}}
  • {{annotated link|Power outage}}
  • {{annotated link|Protests against SOPA and PIPA}}

}}

References

{{reflist|30em}}