Qiandama

{{Short description|Chinese butcher and grocery store chain}}

{{Orphan|date=April 2022}}

{{Use mdy dates|date=March 2022}}

{{Infobox company

| name = Guangzhou Qiandama Agricultural Products Company Limited

| logo = 钱大妈.jpg

| native_name = 广州市钱大妈农产品有限公司

| native_name_lang = zh-CN

| founded = 2012 in Dongguan (first shop)
{{Start date and age|2014|05|16}} in Guangzhou (incorporation)

| founder = Feng Jisheng

| hq_location = Guangzhou, Guangdong

| key_people = Feng Jisheng (chairman)
Feng Weihua (general manager)

| website = {{URL|qdama.com}}

}}

File:Qiandama, Shuimo Garden, SIP.jpg]]

Guangzhou Qiandama Agricultural Products Company Limited ({{Lang-zh|c=广州市钱大妈农产品有限公司}}), commonly known as Qiandama ({{lang-zh|c=钱大妈|l=Auntie (dama) Qian}}), is a Chinese chain of butcher and grocery stores. It is known for its slogan "never sells overnight meat" ({{Lang-zh|c=不卖隔夜肉}}).{{Cite web |date=March 31, 2021 |title=Chinese Fresh Food Chain Qiandama Weighs Hong Kong IPO |url=https://www.bloomberg.com/news/articles/2021-03-31/chinese-fresh-food-chain-qiandama-is-said-to-weigh-hong-kong-ipo |access-date=March 10, 2022 |website=Bloomberg}} Feng Jisheng opened the first Qiandama location in Chang'an, Dongguan in 2012.{{Cite web |last=施璇 |date=September 2, 2021 |title=生鲜头牌钱大妈惹众怒:不靠卖菜,靠卖店? |url=https://www.infzm.com/contents/212750 |url-access=subscription |access-date=March 10, 2022 |website=Southern Weekly |language=zh-cn}} As of October 2021, Qiandama operates more than 3,700 locations in China, including 1,500 in Guangdong province.{{Cite web |date=January 19, 2022 |title=錢大媽北京敗走 最短命分店不足4個月 估值曾飆至300億 京東(9618)慘被割韭菜 {{!}} 投資 |url=https://www.edigest.hk/%e6%8a%95%e8%b3%87/%e4%bc%b0%e5%80%bc-300%e5%84%84-%e9%8c%a2%e5%a4%a7%e5%aa%bd-%e5%8c%97%e4%ba%ac-%e5%88%86%e5%ba%97-%e4%ba%ac%e6%9d%b1-9618-%e5%89%b2%e9%9f%ad%e8%8f%9c-335346/ |access-date=March 10, 2022 |website=經濟一週 |language=zh-HK}}

Business model

Qiandama maintains a "daily clearance" policy of not keeping inventory overnight. Its locations start discounting the price of fresh meat and produce from 7 pm every night, increasing the percentage discount every 30 minutes until giving away any remaining products after 11:30 pm. According to Feng Weihua, general manager of Qiandama, the company's daily clearance policy extends to its supply chain, with products not staying in the supply chain for more than one day. Fresh food is shipped to retail locations before 5:30 am every morning.{{Cite web |last=王芃芃 |date=August 27, 2021 |title=门店超3500家,钱大妈"日清"模式背后的大文章{{!}}界面新闻 |url=https://www.jiemian.com/article/6530694.html |access-date=March 10, 2022 |website=Jiemian |language=zh-CN}} The process of shelving products and chopping pigs during early morning hours creates noise. Because many Qiandama locations are located in dense residential areas, the noise created has led to complaints by nearby residents. In May 2021, one Qiandama location in Shanghai had wastewater poured onto its shop front.{{Cite web |last=张亚楠 |date=June 8, 2021 |title=社区生鲜"钱大妈"清晨剁肉声引发邻里矛盾 上海一门店被浇污水 |url=https://finance.sina.com.cn/chanjing/gsnews/2021-06-08/doc-ikqciyzi8498760.shtml |access-date=March 10, 2022 |publisher=Shanghai Observer |language=zh-CN |via=Sina Finance}}

Initially, Qiandama expanded in Guangdong and the Pearl River Delta via company-operated stores; however, when it reached thirty locations in 2015, it started expanding quickly by adopting a franchising model for some new locations.{{Cite web |last=韩滢 |date=January 22, 2021 |editor-last=李信 |title=钱大妈"水土不服",资本还有耐心吗? |url=https://www.myzaker.com/article/61ea78898e9f09738a255a74 |access-date=2022-03-12 |website=Zaker |language=zh-CN}} As of July 2021, more than 90% of Qiandama locations are operated by franchisees. The company's franchising model has come under criticism in China; as reported by China Central Television (CCTV), many franchisees have suffered heavy losses, with CCTV suggesting that Qiandama's daily clearance policy encourages shoppers to wait for discounts every night, leading to a vicious circle of declining average selling price and increasing losses.{{Cite web |date=2021-10-18 |title=央視爆錢大媽加盟成本高規定多 加盟商一年蝕40萬大喊「割韭菜」!「不賣隔夜肉」變蝕錢輪迴 |url=https://www.edigest.hk/%e7%86%b1%e8%a9%b1/%e9%8c%a2%e5%a4%a7%e5%aa%bd-%e5%8a%a0%e7%9b%9f-%e6%88%90%e6%9c%ac%e9%ab%98-%e8%a6%8f%e5%ae%9a%e5%a4%9a-%e8%9d%9540%e8%90%ac-324009/ |access-date=2022-03-11 |website=經濟一週 |language=zh-HK}}

The company charges a franchise fee of {{CNY|30000}}, collateral of {{CNY|40000}}, and a renovation fee ranging between {{CNY|236800}} and {{CNY|328800}} depending on floor area. When other fees are included, opening a new Qiandama location requires an initial investment of around {{CNY|500000}} on average. As reported by Southern Weekly, many franchisees have criticized these fees as excessive. Qiandama sets requirements on the minimum quantity and variety of inventory each franchisee must purchase, which sometimes exceed the amount of product a shop can sell. Some franchisees have criticized Qiandama for biased treatment towards franchisees who have good guanxi with the corporation and for lacking a complaints mechanism for franchisees.

Qiandama launched its "vegetable bar" format of unstaffed locations in Shenzhen and Guangzhou in 2021, targeting gated microdistricts which are underserved by traditional fresh food retailers. Fresh vegetables, fruit, meat, seafood and dairy are stored in five to eight specially designed refrigerators allowing customers to pay using WeChat or Alipay.{{Cite web |last=吴容 |date=March 18, 2021 |title=钱大妈布局无人货柜"菜吧",瞄准买菜不方便的封闭小区 |url=https://www.jiemian.com/article/5826931.html |access-date=2022-03-11 |website=Jiemian |language=zh-CN}}

In January 2022, Qiandama's Beijing subsidiary was placed on the List of Enterprises with Abnormal Operations by the Dongcheng District Administration for Market Regulation; of the twelve Qiandama locations in Beijing, nine had closed by December 2021, with one location having operated for only four months.{{Cite web |last=陳進安 |date=2022-01-19 |title=錢大媽敗退北京市場因南北生活差異?內媒析原因或不止於水土不服 |url=https://www.hk01.com/即時中國/725846/錢大媽敗退北京市場因南北生活差異-內媒析原因或不止於水土不服 |access-date=2022-03-12 |website=香港01 |language=zh-HK}} The company claimed that it "underestimated the difficulty of the Beijing market", including the high cost of rent.{{Cite web |last=秦胜南 |date=January 19, 2022 |editor-last=王琳 |title=钱大妈发声明称北京区域门店调整,将在成熟市场加大预制菜研发 |url=https://www.bjnews.com.cn/detail/1642571473169860.html |access-date=2022-03-12 |website=The Beijing News}} An analysis by Zaker cited several reasons for Qiandama's struggles with expanding beyond Guangdong. One reason was lifestyle differences between Guangdong province (where the majority of Qiandama shops are located) and northern China; in winter, people in northern China tend to buy several days of groceries at once, which makes "never sells overnight meat" unattractive as a selling point. Another reason was supply chain difficulties, with Qiandama lacking the advantage of an integrated supply chain beyond southern China. Another challenge faced by Qiandama was competition from e-commerce; online sales of fresh food grew 64% between 2019 and 2020 in China. An am730 editorial suggested that the main reason for Qiandama's difficulties was its over-rapid pace of expansion, extending the break-even time for franchisees.{{Cite web |last= |date=2022-01-20 |title=解剖錢大媽 |url=https://www.am730.com.hk/column/財經/解剖錢大媽/305211 |access-date=2022-03-17 |website=am730 |language=zh-Hant-HK}}

Corporate affairs

Guangzhou Qiandama Agricultural Products Company Limited, the owner of the Qiandama chain, was incorporated in 2014 by Feng Jisheng and his sister Feng Weihua. Feng Weihua serves as general manager and Feng Jisheng as board chairman. The company completed its Series D funding round in December 2019, raising nearly 1 billion yuan. GenBridge Capital, a private equity firm led by JD.com, is the second-largest shareholder of Qiandama. It planned an initial public offering on the Hong Kong Stock Exchange in 2021, engaging China International Capital Corporation and Morgan Stanley as underwriters.{{Cite web |last1=Chan |first1=Vinicy |last2=Fioretti |first2=Julia |date=July 30, 2021 |title=Qiandama Picks CICC, Morgan Stanley for Hong Kong IPO |url=https://www.bloomberg.com/news/articles/2021-07-30/qiandama-said-to-pick-cicc-morgan-stanley-for-hong-kong-ipo |access-date=March 10, 2022 |website=Bloomberg}}

References