Singapore Airlines#Accidents and incidents

{{main|History of Singapore Airlines}}

{{main|Corporate affairs of Singapore Airlines}}

Singapore Airlines is majority-owned by the Singapore government's investment and holding company Temasek Holdings, which holds 55% of voting stock as of 31 March 2020.{{cite web |year=2020 |title=Temasek Holdings' Major Investments Portfolio |url=https://www.temasek.com.sg/en/what-we-do/our-portfolio/transportation-industrials |access-date=2020-12-28 |website=Temasek |archive-date=14 February 2021 |archive-url=https://web.archive.org/web/20210214071803/https://www.temasek.com.sg/en/what-we-do/our-portfolio/transportation-industrials |url-status=live}}

Nevertheless, while the government holds a golden share via the country's Ministry of Finance, it stressed its non-interference in the management of the company, a point emphasised by Lee Kuan Yew when he said the Singapore Changi Airport's front-runner status as an aviation hub is more important than SIA.{{cite news |title=Singapore moves to defend air-hub status as no-frills rivalry heats up |newspaper=USA Today |date=7 April 2005 |url=https://www.usatoday.com/travel/news/2004-04-07-singapore-hub_x.htm |access-date=1 September 2007 |archive-date=23 April 2010 |archive-url=https://web.archive.org/web/20100423165540/http://www.usatoday.com/travel/news/2004-04-07-singapore-hub_x.htm |url-status=live}} However, he was personally involved in easing tensions between the company and its pilots in the early 2000s,{{cite web |publisher=LittleSpeck.Com |title=A lot more active |date=12 November 2006 |url=http://www.littlespeck.com/content/politics/CTrendsPolitics-061112.htm |url-status=usurped |archive-url=https://web.archive.org/web/20120216091606/http://www.littlespeck.com/content/politics/CTrendsPolitics-061112.htm |archive-date=16 February 2012 |df=dmy-all}} warned the airline to cut costs, and made public his advice to the airline to divest from its subsidiary companies.{{cite web |work=The Taipei Times |title=SIA could lag as challengers rise |date=15 January 2004 |url=http://www.taipeitimes.com/News/worldbiz/archives/2004/01/15/2003087724 |access-date=12 January 2007 |archive-date=25 May 2010 |archive-url=https://web.archive.org/web/20100525220047/http://www.taipeitimes.com/News/worldbiz/archives/2004/01/15/2003087724 |url-status=live}}

Singapore Airlines is headquartered at Airline House,{{cite web |url=https://www.singaporeair.com/saar5/pdf/Investor-Relations/Annual-Report/annualreport2022.pdf |title=Annual Report FY2021/22 |publisher=Singapore Airlines |access-date=2022-12-21 |page=251 (PDF p. 253/253) |quote=SINGAPORE AIRLINES LIMITED [...] Airline House 25 Airline Road Singapore 819829 |archive-date=29 September 2022 |archive-url=https://web.archive.org/web/20220929155404/https://www.singaporeair.com/saar5/pdf/Investor-Relations/Annual-Report/annualreport2022.pdf |url-status=live}} a former hangar at the Changi Airport in Singapore.{{Cite news |last1=Heracleous |first1=Loizos |url=https://hbr.org/2010/07/the-globe-singapore-airlines-balancing-act |title=The Globe: Singapore Airlines' Balancing Act |date=2010-07-01 |work=Harvard Business Review |access-date=2020-03-03 |last2=Wirtz |first2=Jochen |issue=July–August 2010 |issn=0017-8012 |archive-date=3 March 2020 |archive-url=https://web.archive.org/web/20200303195628/https://hbr.org/2010/07/the-globe-singapore-airlines-balancing-act |url-status=live |quote=The company’s headquarters is atop an old hangar at Changi Airport—[...]}} – Airline House is not mentioned by name, but it is referred to as a hangar.

In November 2022, Tata Group reached an agreement with Singapore Airlines, in which the joint-venture Indian full-service carrier Vistara merged with Tata-owned Air India to form a single entity with an expanded network and broader fleet. The merger officially took place on 12 November 2024, with Air India as the surviving company. Singapore Airlines now holds a 25.1% stake in the company. {{Cite web |date=2024-11-11 |title=Air India-Vistara: India's luxury airline flies into the sunset |url=https://www.bbc.co.uk/news/articles/c5ygp1w5eq7o |access-date=2024-11-12 |website=BBC News |language=en-GB}}

In November 2024, Singapore Airlines said it was feeling the impact of the aviation industry’s widespread supply-chain issues, estimating it is likely to have five fewer aircraft than planned by the end of the 2024 fiscal year, with 204 jets in fleet, due to delivery delays.{{Cite news |last=Lee |first=Danny |date=11 November 2024 |title=Singapore Air vows to expand capacity despite rising competition |url=https://www.bloomberg.com/news/articles/2024-11-11/singapore-air-vows-to-expand-capacity-despite-rising-competition?srnd=homepage-uk&embedded-checkout=true |access-date=12 November 2024 |work=Bloomberg}}

The key trends for Singapore Airlines are (as of the financial year ending 31 March):{{Cite web |title=Singapore Airlines - Annual Reports |url=https://www.singaporeair.com/en_UK/sg/about-us/information-for-investors/annual-report/ |access-date=12 August 2024 |website=Singapore Airlines}}{{Efn|from 2022 including Silk Air}}

{{further|Singapore Girl}}

Branding and publicity efforts have revolved primarily around flight crew,{{cite book |author=Loizos Heracleous, Jochen Wirtz and Nitin Pangarkar |title=Flying High in a Competitive Industry: Cost-effective Service Excellence at Singapore Airlines |publisher=McGraw-Hill |year=2006 |isbn=978-0-07-124964-5 |page=217}}{{cite book |last=Heracleous |first=Loizos |title=Flying High in a Competitive Industry – Secrets of the World's Leading Airline |year=2009 |publisher=McGraw-Hill |location=Singapore |isbn=978-0-07-128196-6 |page=256}} in contrast to most other airlines, who tend to emphasise aircraft and services in general. In particular, the promotion of its female flight attendants known as Singapore Girls has been widely successful and is a common feature in most of the airline's advertisements and publications.{{Cite journal |last=Chan |first=Daniel |date=2000-08-01 |title=The story of Singapore Airlines and the Singapore Girl |journal=Journal of Management Development |volume=19 |issue=6 |pages=456–472 |doi=10.1108/02621710010372873 |issn=0262-1711}}

The Singapore Airlines logo is a stylised bird inspired by a keris, a dagger that is a cultural symbol of the region. The keris is central in Singapore Airlines' branding, such as the SilverKris lounge and the KrisWorld entertainment system. The logo has remained unchanged since Singapore Airlines' inception from the split of Malaysia–Singapore Airlines, except for a minor tweak in 1987."Mr SIA Fly Past: Introducing the life and times of a legend- Lim Chin Beng- who was instrumental in the creation of Singapore Airlines" (2015) by Ken Hickson; {{ISBN|978-981-4596-44-2}}. Chapter 4 Foreword

{{Multiple image

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| image1 = Malaysia-Singapore Airlines Boeing 737.jpg

| caption1 = Boeing 737–100 in Malaysia-Singapore Airlines livery

| image2 = Singapore Airlines Boeing 747-200 Wallner.jpg

| caption2 = Boeing 747-200 in Singapore Airlines' second-generation livery

| image3 = SingaporeAirlines B777-200 fukuoka 20040926105530.jpg

| caption3 = Boeing 777-200ER in current-generation livery prior to the minor updates

| image4 = 9V-SMF@HKG (20181101143944).jpg

| caption4 = Airbus A350-900 in the current livery. This particular A350 has decals to celebrate Airbus' delivery of its 10,000th aircraft.

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In May 1966 Malaysian Airways (MAL) became Malaysia-Singapore Airlines (MSA).{{Cite web |url=https://www.singaporeair.com/en_UK/us/flying-withus/our-story/our-heritage/ |title=Our Heritage – Singapore Airlines |website=Singapore Airlines |access-date=27 March 2019 |archive-date=28 March 2019 |archive-url=https://web.archive.org/web/20190328023219/https://www.singaporeair.com/en_UK/us/flying-withus/our-story/our-heritage/ |url-status=live}} The original MSA livery features a yellow MSA logo on the vertical stabiliser and a black nose, with a white and grey fuselage. All aircraft in this original livery have been repainted or retired.{{fact|date=March 2024}}

Following the spinoff of Malaysia Airlines, Singapore Airlines introduced a second-generation livery features a blue and yellow strip on the windows on the white fuselage, with the stylised bird logo in yellow.{{cite news |author=Ahmad Mohd Don |title=Singapura pileh nama SIA |language=ms |url=https://eresources.nlb.gov.sg/newspapers/digitised/article/beritaharian19720701-1.2.2 |newspaper=Berita Harian |date=Jul 1, 1972 |page=1}} The word "Singapore Airlines" was stylised in italics.

The current livery has only some minor changes, and the gold-blue color scheme and the bird logo have been retained. In the change to the current livery, the yellow rear fuselage was changed to metallic gold with a new orange line added above it. The same orange line was also added behind the bird logo. The font typeface of the word "Singapore Airlines" was modified.{{fact|date=March 2024}}

However, in 2005, the livery received a minor update where the "Singapore Airlines" wording was enlarged and shifted closer towards the front of the aircraft, and the bird logo was also enlarged. The blue/gold sections of the tail is cut horizontally. The first set of windows are also no longer left out from the blue/gold/yellow strip. The engine logos were also subsequently removed since October 2007.{{Cite web |last=Kingsley-Jones2007-10-11T11:07:00+01:00 |first=Max |title=PICTURES: SIA drops plans for logos on A380's engine nacelles |url=https://www.flightglobal.com/pictures-sia-drops-plans-for-logos-on-a380s-engine-nacelles/76667.article |access-date=2025-01-25 |website=Flight Global |language=en}}

{{main|List of Singapore Airlines destinations}}

Singapore Airlines flies on five continents from its primary hub in Singapore.

After the Asian financial crisis in 1997, Singapore Airlines discontinued its routes to Berlin, Darwin, Cairns, Hangzhou, Kagoshima, and Sendai. Toronto was discontinued earlier, in 1992, due to a petition from Air Canada.{{cite news |last1=Richardson |first1=Michael |date=23 November 1991 |title=Growing Pains at Singapore Airlines: Carrier's Expansion Is Running Into Global and Regional Competition |url=https://www.nytimes.com/1991/11/23/business/worldbusiness/IHT-growing-pains-at-singapore-airlines-carriers.html |url-status=live |work=The International Herald Tribune |archive-url=https://web.archive.org/web/20200818000900/https://www.nytimes.com/1991/11/23/business/worldbusiness/IHT-growing-pains-at-singapore-airlines-carriers.html |archive-date=18 August 2020 |access-date=18 December 2023 |url-access=subscription}} During the SARS outbreak in 2003–04, Singapore Airlines ceased flights to Brussels, Chicago, Las Vegas, Hiroshima, Kaohsiung, Madrid, Mauritius, Shenzhen, Surabaya, and Vienna.{{cite news |url=http://www.travelweekly.com/Travel-News/Airline-News/Singapore-Air-cancels-Chicago-Vegas-service |title=Singapore Air cancels Chicago, Vegas service |newspaper=Travel Weekly |date=2 May 2003 |access-date=29 January 2018 |archive-date=26 January 2018 |archive-url=https://web.archive.org/web/20180126185555/http://www.travelweekly.com/Travel-News/Airline-News/Singapore-Air-cancels-Chicago-Vegas-service |url-status=live}} Singapore Airlines discontinued flights to Vancouver and Amritsar in 2009,{{Cite web |url=https://www.straight.com/article-201589/singapore-airlines-will-cancel-flights-vancouver-april |title=Singapore Airlines will cancel flights to Vancouver in April |date=2009-02-15 |website=The Georgia Straight |language=en |access-date=2020-03-03 |archive-date=3 March 2020 |archive-url=https://web.archive.org/web/20200303200510/https://www.straight.com/article-201589/singapore-airlines-will-cancel-flights-vancouver-april |url-status=live}} and São Paulo in 2016.{{cite news |url=https://www.bloomberg.com/news/articles/2016-06-15/united-to-have-only-u-s-singapore-nonstop-for-just-four-months |title=Singapore Air to Challenge United With Nonstop U.S. Flights |website=Bloomberg.com |date=15 June 2016 |access-date=29 January 2018 |archive-date=26 January 2018 |archive-url=https://web.archive.org/web/20180126191121/https://www.bloomberg.com/news/articles/2016-06-15/united-to-have-only-u-s-singapore-nonstop-for-just-four-months |url-status=live}}

The airline has a key role in the Kangaroo Route, operating flights between Australia and the United Kingdom via Singapore. It flew 11.0% of all international traffic into and out of Australia in the month ended March 2008.{{Cite web |url=http://www.bitre.gov.au/publications/11/Files/0308_M.pdf |archive-url=https://web.archive.org/web/20091009125914/http://www.bitre.gov.au/publications/11/Files/0308_M.pdf |url-status=dead |title=Bitre.gov |archive-date=9 October 2009 |access-date=27 June 2019}} As of summer 2023, it operated more flights to Australia than any other country.{{cn|date=January 2024}} Singapore Airlines also operated flights between Singapore and Wellington, New Zealand via Canberra until May 2018, when the intermediate stop was changed to Melbourne. This route was known as the Capital Express. The route was suspended in 2020 due to the COVID-19 pandemic.

Singapore Airlines has taken advantage of liberal bilateral aviation agreements between Singapore and Thailand, and with the United Arab Emirates, to offer more onward connections from Bangkok and Dubai, respectively.{{citation needed|date=February 2023}}

In 2005 AirAsia, a low-cost carrier (LCC) based in Malaysia, accused Singapore Airlines of double standards, when it claimed that the Government of Singapore attempted to keep it out of the Singapore market, despite desiring to fly routes out of Australia itself.{{cite news |last=Rochfort |first=Scott |title=AirAsia chief backs Qantas on LA route |work=Sydney Morning Herald |date=25 January 2005 |url=http://www.smh.com.au/news/Business/Air-Asia-chief-backs-Qantas-on-LA-route/2005/01/24/1106415528093.html |access-date=1 April 2008 |archive-date=28 October 2010 |archive-url=https://web.archive.org/web/20101028223748/http://www.smh.com.au/news/Business/Air-Asia-chief-backs-Qantas-on-LA-route/2005/01/24/1106415528093.html |url-status=live}} In 2007 Singapore Airlines welcomed[http://www.iht.com/articles/ap/2007/10/25/business/AS-FIN-Singapore-Malaysia-Airline-Route.php Singapore Airlines CEO welcomes opening of Kuala Lumpur route] {{webarchive |url=https://web.archive.org/web/20071027061036/http://www.iht.com/articles/ap/2007/10/25/business/AS-FIN-Singapore-Malaysia-Airline-Route.php |date=27 October 2007 }}. International Herald Tribune (25 October 2007). Retrieved on 16 December 2010.[http://www.straitstimes.com/Free/Story/STIStory_171011.html Rivals welcome – if existing carriers not affected: SIA] {{webarchive |url=https://web.archive.org/web/20081216142548/http://www.straitstimes.com/Free/Story/STIStory_171011.html |date=16 December 2008 }}. Straitstimes.com. Retrieved on 16 December 2010. the liberalisation of the Singapore-Kuala Lumpur route, previously restricted to Singapore Airlines and Malaysia Airlines under rules designed to protect the state-run airlines from competition for over three decades,[http://www.china.org.cn/english/travel/241889.htm Singapore-Malaysia route finally has some competition] {{webarchive |url=https://web.archive.org/web/20160304000516/http://www.china.org.cn/english/travel/241889.htm |date=4 March 2016 }}. china.org.cn. Retrieved on 16 December 2010.{{usurped|1=[https://archive.today/20120911040336/http://www.earthtimes.org/articles/show/181423,budget-airlines-break-into-singapore-kuala-lumpur-route.html Budget airlines break into Singapore-Kuala Lumpur route]}} Earth Times News (1 February 2008). Retrieved on 16 December 2010. accounting for about 85% of the over 200 flight frequencies then operated.[http://www.taipeitimes.com/News/worldbiz/archives/2007/02/12/2003348728 Malaysia's AirAsia covets Singapore-Kuala Lumpur route] {{webarchive |url=https://web.archive.org/web/20160303221847/http://www.taipeitimes.com/News/worldbiz/archives/2007/02/12/2003348728 |date=3 March 2016 }}. Taipei Times (9 December 2010). Retrieved on 16 December 2010. A highly lucrative route for LCCs due to its short distance and heavy traffic as the fourth-busiest in Asia,{{cite web |title=Air shuttle service agreement between MAS, SIA out of Competition Act |url=http://www.ibtimes.com/articles/20080515/malaysian-airasia-seeks-fair-competition.htm |work=IBT Times |location=Singapore |access-date=25 February 2011 |url-status=dead |archive-url=https://web.archive.org/web/20080724011752/http://www.ibtimes.com/articles/20080515/malaysian-airasia-seeks-fair-competition.htm |archive-date=24 July 2008 |df=dmy-all}}{{cite press release |title=AirAsia celebrates "People's Day" with the liberalisation of Kuala Lumpur-Singapore Route |publisher=AirAsia |date=1 February 2008 |url=http://www.airasia.com/site/sg/en/pressRelease.jsp?id=d2c1e46d-7f000010-1eb7d250-746698c9 |archive-url=https://archive.today/20080414182423/http://www.airasia.com/site/sg/en/pressRelease.jsp?id=d2c1e46d-7f000010-1eb7d250-746698c9 |url-status=dead |archive-date=14 April 2008 |access-date=1 April 2008}} bringing Singapore Airline's capacity share on the route down to about 46.7%, Malaysia Airlines' down to 25.3%, and increase to 17.3% to the three LCCs now permitted on the route, and the remainder shared by three other airlines as of 22 September 2008.{{Cite web |url=http://www.travelbizmonitor.com/Aviation/singaporekuala-lumpur-route-to-benefit-from-liberalisation-capa-3730 |archive-url=https://web.archive.org/web/20140715060101/http://www.travelbizmonitor.com/singaporekuala-lumpur-route-to-benefit-from-liberalisation-capa-3730 |url-status=dead |title=Travel News – Singapore-Kuala Lumpur route to benefit from liberalisation: CAPA | TravelBiz Monitor |archive-date=15 July 2014 |website=www.travelbizmonitor.com |access-date=27 June 2019}} Until 1 December 2008, Singapore Airlines operated six flights per day. Singapore Airlines operated four flights per day plans from 1 December 2008 when the route was completely opened, while its sister airline SilkAir also operated four flights per day.[http://www.straitstimes.com/Breaking%2BNews/Singapore/Story/STIStory_284380.html More SIA S'pore-KL flights] {{webarchive |url=https://web.archive.org/web/20090504084403/http://www.straitstimes.com/Breaking%2BNews/Singapore/Story/STIStory_284380.html |date=4 May 2009 }}. Straitstimes.com (30 September 2008). Retrieved on 16 December 2010. Malaysia Airlines, the main opponent to the liberalisation of the route[http://afp.google.com/article/ALeqM5hVTA3w-tzK0DXeAErwdBYNPfvWXQ AFP: Malaysia Airlines "disappointed" over the end of KL-Singapore monopoly] {{webarchive |url=https://web.archive.org/web/20130607095751/http://afp.google.com/article/ALeqM5hVTA3w-tzK0DXeAErwdBYNPfvWXQ |date=7 June 2013 }}. Afp.google.com (25 October 2007). Retrieved on 16 December 2010. and deemed to be the party that stands to lose the most, continued to codeshare with both Singapore Airlines and SilkAir on the route.

Singapore Airlines operated two of the longest flights in the world, both nonstop flights from Singapore to Los Angeles and Newark with Airbus A340-500 aircraft. All A340-500s were phased out in 2013 and nonstop flights to both destinations were terminated.{{Cite web |url=https://www.businessinsider.com/airbus-a350-900ulr-used-for-singapore-airlines-worlds-longest-flight-2018-10 |title=Check out the special $317 million Airbus jet that Singapore Airlines uses on the longest flight in the world |last=Zhang |first=Benjamin |website=Business Insider |access-date=2020-03-03 |archive-date=3 March 2020 |archive-url=https://web.archive.org/web/20200303200510/https://www.businessinsider.com/airbus-a350-900ulr-used-for-singapore-airlines-worlds-longest-flight-2018-10 |url-status=live}} Nonstop service to Los Angeles was terminated on 20 October 2013 (the airline continues to serve Los Angeles from Singapore via Tokyo-Narita), and the nonstop service to Newark was terminated on 23 November 2013 in favour of a Singapore-New York JFK route via Frankfurt.

From 23 October 2016, Singapore Airlines resumed non-stop flights from Singapore to the United States, beginning with San Francisco. The route is flown by the A350-900 aircraft and includes Business, Premium Economy, and Economy classes.{{Cite web |url=https://viewfromthewing.com/singapore-airlines-adding-more-than-one-los-angeles-non-stop-and-2nd-san-francisco-non-stop/ |title=Singapore Airlines Adding More Than One Los Angeles Non-Stop and 2nd San Francisco Non-Stop |last=garyleff |date=2018-07-11 |website=View from the Wing |language=en-US |access-date=2020-03-03 |archive-date=3 March 2020 |archive-url=https://web.archive.org/web/20200303200514/https://viewfromthewing.com/singapore-airlines-adding-more-than-one-los-angeles-non-stop-and-2nd-san-francisco-non-stop/ |url-status=live}}{{Cite web |url=https://www.traveldailynews.asia/index.php/sia-to-expand-us-operations-with-non-stop-san-francisco-fli |title=SIA to expand U.S. operations with non-stop San Francisco flights and second daily Los Angeles service |website=Traveldailynews.Asia |language=en |access-date=2020-03-03 |archive-date=3 March 2020 |archive-url=https://web.archive.org/web/20200303200515/https://www.traveldailynews.asia/index.php/sia-to-expand-us-operations-with-non-stop-san-francisco-fli |url-status=live}} This was followed by the resumption of non-stop flights to Newark and Los Angeles from 11 October 2018 and 2 November 2018, respectively, with the delivery of the Airbus A350-900ULRs, allowing the airline to operate two of the world's longest non-stop flights again.

On 14 October 2015, Singapore Airlines announced plans to resume the world's longest non-stop flight between Singapore and New York – a 15,300 km (9,500 mi), 19-hour route that the airline had dropped in 2013.{{cite web |url=http://www.nj.com/news/index.ssf/2015/10/the_longest_non-stop_flight_in_the_world_is_returning_to_newark.html#incart_river_home |title=The longest non-stop flight in the world is returning to Newark |date=14 October 2015 |publisher=New Jersey On-Line LLC |author=Steve Strunsky |access-date=14 October 2015 |archive-date=11 December 2015 |archive-url=https://web.archive.org/web/20151211041138/http://www.nj.com/news/index.ssf/2015/10/the_longest_non-stop_flight_in_the_world_is_returning_to_newark.html#incart_river_home |url-status=live}} A340-500 aircraft were formerly employed to serve this route until their retirement in 2013.

SIA resumed the route following the acquisition of new Airbus A350-900ULR aircraft on 18 October 2018.{{cite web |url=http://www.airbus.com/newsevents/news-events-single/detail/airbus-launches-new-ultra-long-range-version-of-the-a350-900/ |title=Airbus launches new Ultra-Long Range version of the A350-900 |website=airbus |language=en-US |access-date=2016-05-16 |archive-date=16 October 2015 |archive-url=https://web.archive.org/web/20151016021207/http://www.airbus.com/newsevents/news-events-single/detail/airbus-launches-new-ultra-long-range-version-of-the-a350-900 |url-status=live}}{{Cite web |url=https://www.flightglobal.com/news/articles/first-delivered-a350-900ulr-departs-for-singapore-452104/ |title=PICTURES: First delivered A350-900ULR departs for Singapore |first=David |last=Kaminski-Morrow |date=22 September 2018 |website=Flightglobal.com |access-date=27 June 2019 |archive-date=23 January 2019 |archive-url=https://web.archive.org/web/20190123215516/https://www.flightglobal.com/news/articles/first-delivered-a350-900ulr-departs-for-singapore-452104/ |url-status=live}} At the time, Singapore Airlines Flights 21 and 22 was the longest scheduled route in the world.{{Cite web |last=Smith |first=Oliver |date=6 February 2023 |title=The world's 10 longest flights – and the service that could soon take the record |url=https://www.telegraph.co.uk/travel/travel-truths/worlds-longest-non-stop-flights/ |url-status=live |archive-url=https://web.archive.org/web/20230308232518/https://www.telegraph.co.uk/travel/travel-truths/worlds-longest-non-stop-flights/ |archive-date=8 March 2023 |access-date=10 March 2023 |website=The Telegraph |agency=The Telegraph}} It was suspended again in March 2020 due to COVID-19 pandemic, and resumed in March 2022.

On 9 November 2020, SIA relaunched the nonstop flights between Changi Airport and New York, but this time to John F. Kennedy International Airport, three times a week.{{Cite news |title=SIA to restart flights to New York amid 'early signs of optimism' in air travel recovery |url=https://www.channelnewsasia.com/news/singapore/singapore-airlines-sia-restart-flights-new-york-jfk-covid-19-13321000 |access-date=2020-10-20 |author=Staff writers |work=CNA |publisher=Mediacorp |location=Singapore |language=en |archive-date=14 February 2021 |archive-url=https://web.archive.org/web/20210214071832/https://www.channelnewsasia.com/news/singapore/singapore-airlines-sia-restart-flights-new-york-jfk-covid-19-13321000 |url-status=live}} The route, Singapore Airlines Flights 23 and 24, is the longest scheduled flight in the world.

Singapore Airlines have interline agreements with the following airline partners:

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• Air Astana{{cite web|url=https://airastana.com/global-en/information/airline-partners|title=Airline Partners|publisher=Air Astana|access-date=24 April 2024}}

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Singapore Airlines have codeshare agreements with the following airline partners:{{cite web |title=Partners and Benefits |url=https://www.singaporeair.com/en_UK/sg/plan-travel/partner-airlines/ |website=Singapore Airlines |access-date=8 October 2021 |archive-date=11 January 2023 |archive-url=https://web.archive.org/web/20230111085102/https://www.singaporeair.com/en_UK/sg/plan-travel/partner-airlines/ |url-status=live}}{{cite web |title=Our codeshare partners |url=https://www.singaporeair.com/en_UK/sg/plan-travel/partner-airlines/our-other-partners/ |website=Singapore Airlines |access-date=8 October 2021 |archive-date=17 February 2023 |archive-url=https://web.archive.org/web/20230217074052/https://www.singaporeair.com/en_UK/sg/plan-travel/partner-airlines/our-other-partners/ |url-status=live}}

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• Aegean Airlines
• Air Canada
• Air China
• Air France{{cite web |title=Air France-KLM Signs Codeshare Agreement with Singapore Airlines and SilkAir |url=http://www.airfranceklm.com/en/news/air-france-klm-signs-codeshare-agreement-singapore-airlines-and-silkair |website=Air France KLM |date=13 April 2017 |access-date=29 April 2017 |archive-date=2 May 2017 |archive-url=https://web.archive.org/web/20170502152343/http://www.airfranceklm.com/en/news/air-france-klm-signs-codeshare-agreement-singapore-airlines-and-silkair |url-status=live}}{{cite web |title=Singapore Airlines And SilkAir Sign Codeshare Agreement With Air France-KLM |url=https://www.singaporeair.com/en_UK/gb/media-centre/press-release/article/?q=en_UK/2017/April-June/jr0817-170413 |archive-url=https://web.archive.org/web/20181209124624/https://www.singaporeair.com/en_UK/gb/media-centre/press-release/article/?q=en_UK%2F2017%2FApril-June%2Fjr0817-170413 |url-status=dead |archive-date=9 December 2018 |website=Singaporeair.com |language=en |access-date=17 April 2019 |df=dmy-all}}
• Air India
• Air Mauritius{{cite web |title=Singapore Airlines And Air Mauritius Sign Codeshare Agreement |url=https://www.singaporeair.com/en_UK/sg/media-centre/press-release/article/?q=en_UK/2016/October-December/jr1016-161006 |website=Singaporeair.com |language=en |access-date=25 September 2020 |archive-date=13 September 2017 |archive-url=https://web.archive.org/web/20170913135935/https://www.singaporeair.com/en_UK/sg/media-centre/press-release/article/?q=en_UK%2F2016%2FOctober-December%2Fjr1016-161006 |url-status=live}}
• Air New Zealand
• Alaska Airlines
• Asiana Airlines
• Austrian Airlines
• Avianca{{cite web |title=Avianca and Singapore Airlines sign a codeshare agreement {{!}} Avianca |url=http://www.avianca.com/us/en/our-company/corporate-information/news-center/press-releases/avianca-and-singapore-airlines-sign-a-codeshare-agreement |website=Avianca.com |language=en |access-date=16 August 2017 |archive-url=https://web.archive.org/web/20171003013110/http://www.avianca.com/us/en/our-company/corporate-information/news-center/press-releases/avianca-and-singapore-airlines-sign-a-codeshare-agreement |archive-date=3 October 2017 |url-status=dead |df=dmy-all}}{{cite web |title=Singapore Airlines And Avianca Sign Codeshare Agreement |url=http://www.singaporeair.com/en_UK/sg/media-centre/press-release/article/?q=en_UK/2017/July-September/jr1517-170815 |website=Singaporeair.com |language=en |access-date=25 September 2020 |archive-date=22 September 2020 |archive-url=https://web.archive.org/web/20200922073136/https://www.singaporeair.com/en_UK/sg/media-centre/press-release/article/?q=en_UK%2F2017%2FJuly-September%2Fjr1517-170815 |url-status=live}}
• Bangkok Airways{{cite web |title=Singapore Airlines and Bangkok Airways enter codeshare partnership |url=https://centreforaviation.com/news/singapore-airlines-and-bangkok-airways-enter-codeshare-partnership-1221854 |website=CAPA |date=5 September 2023}}
• Brussels Airlines
• Copa Airlines
• Croatia Airlines
• Egyptair
• Eurowings{{cite web |title=Singapore Airlines And Eurowings Launch Codeshare Operations |url=http://www.singaporeair.com/en_UK/sg/media-centre/press-release/article/?q=en_UK/2017/April-June/jr1217-170622 |website=Singaporeair.com |language=en |access-date=25 September 2020 |archive-date=19 September 2020 |archive-url=https://web.archive.org/web/20200919065539/https://www.singaporeair.com/en_UK/sg/media-centre/press-release/article/?q=en_UK%2F2017%2FApril-June%2Fjr1217-170622 |url-status=live}}
• Ethiopian Airlines
• EVA Air
• Fiji Airways{{cite web |title=Singapore Airlines And SilkAir To Codeshare With Fiji Airways |url=https://www.singaporeair.com/en_UK/us/media-centre/press-release/article/?q=en_UK/2018/April-June/jr0218-180417 |website=Singaporeair.com |access-date=17 April 2018 |language=en |archive-date=17 April 2018 |archive-url=https://web.archive.org/web/20180417191904/https://www.singaporeair.com/en_UK/us/media-centre/press-release/article/?q=en_UK%2F2018%2FApril-June%2Fjr0218-180417 |url-status=live}}{{cite web |title=SINGAPORE AIRLINES AND SILKAIR TO CODESHARE WITH FIJI AIRWAYS |url=https://www.fijiairways.com/about-fiji-airways/media-centre/fiji-airways-codeshare-with-singapore-airline/ |website=Fijiairways.com |access-date=17 April 2018 |language=en |archive-url=https://web.archive.org/web/20180417193723/https://www.fijiairways.com/about-fiji-airways/media-centre/fiji-airways-codeshare-with-singapore-airline/ |archive-date=17 April 2018 |url-status=dead |df=dmy-all}}
• Garuda Indonesia
• JetBlue
• LOT Polish Airlines{{cite news |last1=Liu |first1=Jim |title=LOT Polish Airlines plans Taipei codeshare service from late-Nov 2018 |url=https://www.routesonline.com/news/38/airlineroute/281724/lot-polish-airlines-plans-taipei-codeshare-service-from-late-nov-2018/ |access-date=28 November 2018 |work=Routesonline |date=28 November 2018 |archive-date=28 November 2018 |archive-url=https://web.archive.org/web/20181128103526/https://www.routesonline.com/news/38/airlineroute/281724/lot-polish-airlines-plans-taipei-codeshare-service-from-late-nov-2018/ |url-status=live}}
• Malaysia Airlines
• Philippine Airlines{{cite news |title=PAL, SIA offer more flight options via codeshare deal |work=Manila Bulletin |url=https://mb.com.ph/2023/11/15/pal-singapore-airlines-offer-more-flight-options-via-codeshare-deal}}{{cite news |title=PHILIPPINE AIRLINES AND SINGAPORE AIRLINES TO EMBARK ON NEW CODESHARE PARTNERSHIP |work=Philippine Airlines |url=https://www.philippineairlines.com/en/newsevent-listingpage/press-releases-statements/philippine-airlines-and-singapore-airlines-to-embark-on-new-codeshare-partnership}}
• Royal Brunei Airlines
• S7 Airlines{{cite news |last1=Liu |first1=Jim |title=S7 Airlines / Singapore Airlines expands codeshare network from late-March 2019 |url=https://www.routesonline.com/news/38/airlineroute/283626/s7-airlines-singapore-airlines-expands-codeshare-network-from-late-march-2019/ |access-date=29 March 2019 |work=Routesonline |date=29 March 2019 |archive-date=29 March 2019 |archive-url=https://web.archive.org/web/20190329060128/https://www.routesonline.com/news/38/airlineroute/283626/s7-airlines-singapore-airlines-expands-codeshare-network-from-late-march-2019/ |url-status=live}}
• Scandinavian Airlines
• Scoot (Subsidiary){{cite web |title=Singapore Airlines And SilkAir To Codeshare On Scoot Flights |url=https://www.singaporeair.com/en_UK/sg/media-centre/press-release/article/?q=en_UK/2017/October-December/jr1817-171205 |website=Singaporeair.com |language=en |access-date=25 September 2020 |archive-date=7 December 2017 |archive-url=https://web.archive.org/web/20171207192527/https://www.singaporeair.com/en_UK/sg/media-centre/press-release/article/?q=en_UK%2F2017%2FOctober-December%2Fjr1817-171205 |url-status=live}}
• Shenzhen Airlines
• South African Airways
• SriLankan Airlines
• Swiss International Air Lines
• TAP Air Portugal
• Thai Airways International
• Turkish Airlines
• United Airlines
• Virgin Atlantic
• Virgin Australia

{{div col end}}

In addition, Singapore Airlines have entered into joint ventures with the following airline partners:

{{div col|colwidth=17em}}

• All Nippon Airways{{Cite web|title=Singapore travellers to enjoy better access to rural Japan with SIA-ANA joint venture|url=https://www.straitstimes.com/asia/east-asia/spore-travellers-to-enjoy-better-access-to-rural-japan-under-sia-ana-joint-venture|website=The Straits Times|last=Sim|first=Walter|date=April 18, 2025|access-date=April 25, 2025}}{{Cite web|title=Japan's ANA and Singapore Air ink revenue-sharing pact|url=https://asia.nikkei.com/Business/Business-deals/Japan-s-ANA-and-Singapore-Air-ink-revenue-sharing-pact|website=Nikkei Asia|last=Shiga|first=Yuichi|date=April 17, 2025|access-date=April 25, 2025}}
• Lufthansa{{Cite web|title=Competition watchdog gives conditional nod to expanding SIA and Lufthansa joint venture|url=https://www.straitstimes.com/business/companies-markets/competition-watchdog-gives-conditional-nod-to-expanding-sia-and-lufthansa-joint-venture|website=The Straits Times|last=Soh|first=Therese|date=January 31, 2025|access-date=April 25, 2025}}

{{div col end}}

File:Boeing 747-412, Singapore Airlines AN0681754.jpg]]

{{Main|Singapore Airlines fleet}}

Singapore Airlines operates a predominantly widebody fleet, until the second re-introduction of the Boeing 737 in March 2021 following the merger with SilkAir. The airline also operates Boeing 747-400F and Boeing 777F freighters. As of February 2025, there were 163 aircraft registered in the Singapore Airlines fleet, comprising 151 passenger aircraft and 12 freighters.{{cite web |title=Singapore Aircraft Registry |url=https://www.caas.gov.sg/docs/default-source/docs---srg/fs/approval-listings/list-of-singapore-registered-aircraft---feb-2025.xlsx |website=Civil Aviation Authority of Singapore}}

File:Singapore Airlines old suites.jpg

Singapore Airlines offers five classes of service – Suites, first class, business class, premium economy class, and economy class. Major upgrades to its cabin and in-flight service were announced on 17 October 2006,{{cite news |title=Singapore Airlines Unveils The World's Best Flying Experience |publisher=Singapore Airlines |date=17 October 2006 |url=http://www.philstar.com/cebu-lifestyle/367047/singapore-airlines-unveils-worlds-best-flying-experience |access-date=13 April 2017 |archive-date=13 April 2017 |archive-url=https://web.archive.org/web/20170413154550/http://www.philstar.com/cebu-lifestyle/367047/singapore-airlines-unveils-worlds-best-flying-experience |url-status=live}} constituting the first major overhaul in over eight years and costing the airline approximately S$570 million.{{cite news |title=SIA promises more luxury with new aircraft |author=Karamjit Kaur |work=Straits Times |location=Singapore |date=1 January 2007}} Initially planned for the Airbus A380-800's introduction into service in 2006, and subsequently on the Boeing 777-300ER, the postponement of the first A380-800 delivery meant it had to be introduced with the launch of the first Boeing 777-300ER with the airline on 5 December 2006 between Singapore and Paris.{{cite news |title=World's Best Flying Experience Begins Tomorrow |publisher=Singapore Airlines |date=4 December 2006 |url=http://www.travelandleisure.com/travel-tips/airlines-airports/best-airlines-for-business-class |access-date=13 April 2017 |archive-date=13 April 2017 |archive-url=https://web.archive.org/web/20170413153535/http://www.travelandleisure.com/travel-tips/airlines-airports/best-airlines-for-business-class |url-status=live}}{{cite web |url=http://www.flightglobal.com/articles/2007/10/15/218492/sia-is-ready-at-last-to-start-flying-the-a380.html |title=SIA is ready at last to start flying the A380 |work=Flight International |access-date=17 May 2011 |archive-date=17 October 2007 |archive-url=https://web.archive.org/web/20071017043933/http://www.flightglobal.com/articles/2007/10/15/218492/sia-is-ready-at-last-to-start-flying-the-a380.html |url-status=live}}

On 9 July 2013, Singapore Airlines, in collaboration with design firms James Park Associates and DesignworksUSA, released new cabin products for the first, business, and economy classes. They debuted on the carrier's new Boeing 777-300ERs delivered from 2013 onwards, with London's Heathrow Airport being their maiden route.{{Cite web |url=https://www.singaporeair.com/en_UK/sg/media-centre/press-release/article/?q=en_UK/2013/July-September/27Sep2013-1043 |title=Singapore Airlines' New Cabin Products Debut On London Routes |website=www.singaporeair.com |access-date=1 February 2024}} The product was later introduced on its Airbus A350s and extended to all its older Boeing 777-300ERs.{{cite web |url=http://www.singaporeair.com/jsp/cms/en_UK/press_release_news/ne140509.jsp |title=SIA To Invest US$325 Million To Fit Latest Cabin Products to B777-300ER |publisher=Singapore Airlines |access-date=9 May 2014 |archive-date=12 May 2014 |archive-url=https://web.archive.org/web/20140512231333/http://www.singaporeair.com/jsp/cms/en_UK/press_release_news/ne140509.jsp |url-status=live}}

On 2 November 2017, Singapore Airlines released new cabin products for the Airbus A380-800.{{Cite news |url=https://www.channelnewsasia.com/news/business/sia-s-s-1-16b-makeover-for-a380-jets-a-worthwhile-investment-9372472 |title=SIA's S$1.16b makeover for A380 jets a 'worthwhile' investment: Analysts |work=Channel NewsAsia |access-date=2018-07-22 |language=en-US |archive-date=22 July 2018 |archive-url=https://web.archive.org/web/20180722070106/https://www.channelnewsasia.com/news/business/sia-s-s-1-16b-makeover-for-a380-jets-a-worthwhile-investment-9372472 |url-status=live}} These new changes cost roughly S$1.16 billion and were rolled out in response to growing competition from Middle Eastern carriers such as Emirates, Etihad Airways and Qatar Airways. The seating configuration in the new design consists of 6 suites and 78 business class seats on the upper deck, with 44 Premium Economy Class seats and 3-4-3 Economy Class seats on the lower deck.{{Cite news |url=https://www.straitstimes.com/singapore/sias-new-a-380s-to-offer-better-seats-and-carry-more-economy-premium-economy-passengers |title=SIA's new A-380s to offer better seats and carry more economy, premium economy passengers |last=Kaur |first=Karamjit |date=2017-11-02 |newspaper=The Straits Times |location=Singapore |publisher=SPH Media Trust |access-date=2018-07-22 |language=en |archive-date=12 June 2018 |archive-url=https://web.archive.org/web/20180612150502/https://www.straitstimes.com/singapore/sias-new-a-380s-to-offer-better-seats-and-carry-more-economy-premium-economy-passengers |url-status=live}} The new changes were rolled out on the five new Airbus A380 aircraft that were delivered to Singapore Airlines, while the existing A380 fleet had these new products retrofitted until 2020. Sydney was the first city served with the new product on 18 December 2017.

File:Businesclass-seat 01.jpg

File:SIA 787-10 regional business (27191923868).jpg]]

The current version of the Business Class was unveiled on 9 July 2013 and is available on refitted Boeing B777-300ERs and the Airbus A350-900. Features include a power socket and ports all in one panel, stowage beside the seat, two new seating positions, arranged in a 1-2-1 configuration and an 18-inch in-flight entertainment screen. The seat has a recline of 132 degrees and can be folded into a {{convert|78|in|cm|1|abbr=on}} length bed.{{Cite web |url=https://www.singaporeair.com/en_UK/us/flying-withus/cabins/business-class/ |title=Business Class | Singapore Airlines |website=www.singaporeair.com |access-date=27 June 2019 |archive-date=26 June 2019 |archive-url=https://web.archive.org/web/20190626050724/https://www.singaporeair.com/en_UK/us/flying-withus/cabins/business-class/ |url-status=live}}

Long haul business class is available on Airbus A380 and refitted Boeing 777-200ER aircraft, where a fully flat bed is available in a 1-2-1 configuration featuring {{convert|30|in|cm|0|abbr=on}} of seat width.{{cite web |title=Business Class |url=https://www.singaporeair.com/en_UK/flying-with-us/business-listing/newbusiness/ |publisher=Singapore Airlines |access-date=31 December 2012 |archive-date=27 December 2012 |archive-url=https://web.archive.org/web/20121227033358/http://www.singaporeair.com/en_UK/flying-with-us/business-listing/newbusiness |url-status=dead}} These seats are forward-facing, in contrast to the herring-bone configuration used by several other airlines offering flat beds in business class.{{cite web |title=Enter the 3 distinct worlds of the Singapore Airlines A380 |url=http://www.straitstimes.com/the-big-story/sia-final/story/enter-the-3-distinct-worlds-the-singapore-airlines-a380-20121018 |publisher=Straits Times |access-date=31 December 2012 |archive-date=31 December 2012 |archive-url=https://web.archive.org/web/20121231005707/http://www.straitstimes.com/the-big-story/sia-final/story/enter-the-3-distinct-worlds-the-singapore-airlines-a380-20121018 |url-status=live}} The leather seats feature a {{convert|15.4|in|cm|1|abbr=on}} diagonal screen-size personal television, in-seat power supply and two USB ports.[https://www.singaporeair.com/en_UK/flying-with-us/business-listing/ Singapore Airlines Redesigned Business Class] {{webarchive |url=https://web.archive.org/web/20160204201742/https://www.singaporeair.com/en_UK/flying-with-us/business-listing/ |date=4 February 2016 }}, Singapore Airlines, Retrieved on 17 October 2006

On eight Airbus A380 aircraft, the first of which entered service in October 2011, Singapore Airlines dedicated the entire upper deck to the Business class cabin, unlike the original configuration's upper deck shared by 16 rows of business class and 11 rows of economy at the rear.{{cite web |title=Singapore's all-business class upper deck A380 for London, Zurich |url=http://www.ausbt.com.au/singapore-airlines-debuts-airbus-a380-with-all-business-class-upper-deck |publisher=Australian Business Traveller |access-date=31 December 2012 |archive-date=4 April 2013 |archive-url=https://web.archive.org/web/20130404130319/http://www.ausbt.com.au/singapore-airlines-debuts-airbus-a380-with-all-business-class-upper-deck |url-status=live}}

Medium and short haul business class layouts are available on Airbus A330-300, Boeing 777-300 and all unrefitted Boeing 777-200 aircraft, configured in 2-2-2 layout and with iPod connectivity, only available in the A330. The Business Class seat is lie-flat at an eight-degree incline, featuring Krisworld on a {{convert|15.4|in|cm|adj=on}} screen.

On 28 March 2018, the new regional business class was unveiled following the delivery of the first Boeing 787-10. These new seats manufactured by Stelia Aerospace are arranged in a forward-facing 1-2-1 staggered configuration, providing every passenger direct aisle access. Each seat measures up to {{convert|26|in|cm|1|abbr=on}} in width and can be reclined into a {{convert|76|in|cm|1|adj=on}} fully flat bed. There are also adjustable dividers at the centre seats to provide passengers with a "customised level of privacy".{{cite web |title=New Regional Business Class |url=http://www.singaporeair.com/en_UK/sg/flying-withus/cabins/business-class/new-regional-business-class/ |website=Singaporeair.com |language=en |access-date=29 March 2018 |archive-date=20 December 2018 |archive-url=https://web.archive.org/web/20181220230809/http://www.singaporeair.com/en_UK/sg/flying-withus/cabins/business-class/new-regional-business-class/ |url-status=live}}{{cite web |title=Singapore Airlines Unveils New Regional Cabin Products |url=https://www.singaporeair.com/en_UK/sg/media-centre/press-release/article/?q=en_UK/2018/January-March/ne1218-180328 |website=Singaporeair.com |access-date=28 March 2018 |language=en |archive-date=29 March 2018 |archive-url=https://web.archive.org/web/20180329184648/https://www.singaporeair.com/en_UK/sg/media-centre/press-release/article/?q=en_UK%2F2018%2FJanuary-March%2Fne1218-180328 |url-status=live}}{{cite web |title=SIA's new Boeing 787–10 Dreamliner features revamped seats in economy class |url=https://www.channelnewsasia.com/news/singapore/sia-s-new-boeing-787-10-dreamliner-features-revamped-seats-in-10082744 |website=Channel NewsAsia |access-date=28 March 2018 |language=en-SG |archive-date=28 March 2018 |archive-url=https://web.archive.org/web/20180328064319/https://www.channelnewsasia.com/news/singapore/sia-s-new-boeing-787-10-dreamliner-features-revamped-seats-in-10082744 |url-status=live}}{{cite news |title=Singapore Airlines flights on latest Dreamliner to feature bigger entertainment screens, upgraded seats |url=http://www.straitstimes.com/singapore/singapore-airlines-flights-on-latest-dreamliner-to-feature-bigger-entertainment-screens |last=Lim |first=Adrian |newspaper=The Straits Times |location=Singapore |publisher=SPH Media Trust |access-date=28 March 2018 |language=en |date=28 March 2018 |archive-date=28 March 2018 |archive-url=https://web.archive.org/web/20180328055827/http://www.straitstimes.com/singapore/singapore-airlines-flights-on-latest-dreamliner-to-feature-bigger-entertainment-screens |url-status=live}}

Unveiled on 2 November 2017, the new A380 business-class seats were being progressively rolled out on the Airbus A380-800 fleet. There are 78 Business class seats on the aircraft, offered in a 1-2-1 configuration behind the Singapore Airlines Suites on the upper deck. The seats, designed by JPA Design and upholstered with Poltrona Frau grain leather, can be reclined into a fully flat bed.{{Cite news |url=https://www.ausbt.com.au/singapore-airlines-new-a380-business-class-seats-are-a-double-bed |title=Singapore Airlines' new A380 business class seats with double bed |work=Australian Business Traveller |access-date=2018-07-22 |language=en |archive-date=22 July 2018 |archive-url=https://web.archive.org/web/20180722184903/https://www.ausbt.com.au/singapore-airlines-new-a380-business-class-seats-are-a-double-bed |url-status=live}} There are also adjustable dividers between the centre seats that can either be fully raised, half raised or fully lowered. When the centre divider is fully lowered, the pair of centre seats directly behind each bulkhead can form double beds.{{Cite web |url=https://a380.singaporeair.com/en_UK/#business-seat-divider |title=Explore The New Singapore Airlines A380 {{!}} Singapore Airlines |website=a380.singaporeair.com |language=en |access-date=2018-07-22 |archive-date=2 August 2018 |archive-url=https://web.archive.org/web/20180802004501/http://a380.singaporeair.com/en_UK/#business-seat-divider |url-status=live}} There is also an {{convert|18|in|cm|adj=on}} touchscreen LCD TV and a panel containing power and USB port, as well as an NFC reader for contactless payments.{{Cite web |url=https://a380.singaporeair.com/en_UK/#business-amenities |title=Explore The New Singapore Airlines A380 {{!}} Singapore Airlines |website=a380.singaporeair.com |language=en |access-date=2018-07-22 |archive-date=2 August 2018 |archive-url=https://web.archive.org/web/20180802004501/http://a380.singaporeair.com/en_UK/#business-amenities |url-status=live}}

In November 2024, Singapore Airlines pledged to invest S$1.1 billion ($828 million) to overhaul the seats in its long-haul aircraft, including all-new first- and business-class product.

File:SIA 787-10 regional economy (40354390184).jpg

A new seat with slight changes was announced to be retrofitted on Singapore Airlines's A380 and eventually become available on newer versions of their A350 and 787 aircraft. Features include more legroom and back support, a six-way adjustable headrest, and foldable wings. The Economy Class seat also features a more contemporary fabric seat cover design. The screen size remains the same, yet handsets from the previous iteration of seats have been removed.{{cite web |title=Singapore Airlines' New Cabin Products To Redefine Premium Air Travel |url=https://www.singaporeair.com/en_UK/np/media-centre/press-release/article/?q=en_UK/2017/October-December/ne2117-171102 |url-status=live |archive-url=https://archive.today/20241109121448/https://www.singaporeair.com/en_UK/np/media-centre/press-release/article/?q=en_UK/2017/October-December/ne2117-171102 |archive-date=9 November 2024 |access-date=9 November 2024}}

A redesign of the economy class seat was unveiled on 9 July 2013 alongside new first and business class products. Features include {{convert|32|in|cm|adj=on}} of legroom, slimmer seats, an adjustable headrest, and an {{convert|11.1|in|cm|adj=on}} touch-screen inflight entertainment system which is also controllable with a video touch-screen handset as well as brand new KrisWorld software. The new seats were originally announced to be available exclusively onboard factory-fresh Airbus A350-900 and refitted Boeing 777-300ER.

The previous generation economy class seats on unrefitted Airbus A380-800, and Airbus A330-300 are {{convert|19|in|cm|abbr=on}} wide, have in-seat power and have a {{convert|10.6|in|cm|adj=on}} personal television screen which has a non-intrusive reading light under it, which can be used by folding the screen outwards.{{cite web |url=https://www.singaporeair.com/en_UK/flying-with-us/economy-listing/neweconomy/ |title=Singapore Airlines Redesigned Economy Class |access-date=20 July 2011 |publisher=Singapore Airlines |archive-date=24 August 2011 |archive-url=https://web.archive.org/web/20110824040152/http://www.singaporeair.com/en_UK/flying-with-us/economy-listing/neweconomy |url-status=live}} These are configured 3-4-3 on the lower deck of the Airbus A380, 3-3-3 on the Boeing 777, and 2-4-2 on the Airbus A330, as well as the upper deck of the Airbus A380.{{cite news |title=Singapore Airlines to introduce Airbus A330 on Australian routes |publisher=PopSci.Com.Au |date=23 January 2009 |url=http://www.popsci.com.au/military-aviation-amp-space/article/2009-01/singapore-airlines-introduce-airbus-a330-australian-routes |access-date=23 January 2009 |archive-url=https://web.archive.org/web/20090122204735/http://popsci.com.au/military-aviation-amp-space/article/2009-01/singapore-airlines-introduce-airbus-a330-australian-routes |archive-date=22 January 2009 |url-status=dead}} Other features include an independent cup-holder (separate from the fold-out table), a USB port, and a power socket, as well as an iPod port exclusively on board the Airbus A330.

Singapore Airlines introduced a similar design on board the Boeing 777 aircraft through its ongoing cabin retrofit program. The Boeing 777–300 was the first model to undergo refit and had introduced the product on the Singapore–Sydney route on 22 July 2009.{{cite web |url=https://www.singaporeair.com/jsp/cms/en_UK/press_release_news/ne090716.jsp |title=Singapore Airlines Launches B777 Cabin Renewal Programme |access-date=24 April 2015 |archive-date=19 May 2015 |archive-url=https://web.archive.org/web/20150519214613/http://www.singaporeair.com/jsp/cms/en_UK/press_release_news/ne090716.jsp |url-status=live}} They are equipped with slightly smaller 9-inch screens (which are, however, larger than the 6.1-inch VGA screens on unrefitted aircraft) and AVOD in each seat. The seats are installed onboard all B777-200ERs and all but one B777-200.

File:SQ Business Class starter.jpg

Singapore Airlines offers a wide array of food options on each flight. Regional dishes are often served on their respective flights, such as the Kyo-Kaiseki, Shi Quan Shi Mei, and Shahi Thali meals, available for first-class passengers on flights to Japan, China and India, respectively.

SIA has also introduced the Popular Local Fare culinary programme offering local favourites to passengers in all classes flying from selected destinations. The dishes featured in this programme include Singaporean "hawker" fare such as Teochew porridge, bak chor mee, Hainanese chicken rice, and Satay (meat skewers) on certain routes.

They published a cookbook in 2010 titled Above & Beyond: A Collection of Recipes from the Singapore Airlines Culinary Panel.{{cite web |url=http://foodiegossip.blogspot.com/2010/09/mile-high-club-of-chefs.html |title=Foodie Gossip: The Culinary Mile High Club |publisher=Foodiegossip.blogspot.com |date=21 September 2010 |access-date=7 June 2011 |archive-date=10 January 2018 |archive-url=https://web.archive.org/web/20180110123418/http://foodiegossip.blogspot.com/2010/09/mile-high-club-of-chefs.html |url-status=live}}{{cite web |url=https://www.singaporeair.com/en_UK/flying-with-us/bookthecooklanding/ |title=Book the Cook |publisher=Singapore Airlines |access-date=19 November 2012 |archive-date=11 November 2012 |archive-url=https://web.archive.org/web/20121111022621/http://www.singaporeair.com/en_UK/flying-with-us/bookthecooklanding/ |url-status=live}}{{cite web |title=Official Hullabalu Website |url=https://www.hullabalu.com/ |url-status=live |archive-url=https://web.archive.org/web/20150708063035/https://hullabalu.com/ |archive-date=8 July 2015 |access-date=5 July 2015 |website=Hullabalu}}

Passengers in Suites, First and Business class may choose to use the "Book the Cook" service, where specific dishes may be selected in advance from a more extensive menu. Premium Economy class passengers may also choose to use the "Premium Economy Book the Cook". This service is only available on selected flights.

KrisWorld is Singapore Airlines' in-flight entertainment system, introduced in 1997 on Boeing 747–400, Airbus A310-300, Airbus A340-300 and Boeing 777–200 aircraft.{{cite web |title=Singapore Airlines Launches World's First Inflight Entertainment System to Offer Both Audio and Video on Demand |url=http://www.thefreelibrary.com/Singapore+Airlines+Launches+World's+First+Inflight+Entertainment...-a019759106 |publisher=Business Wire |access-date=31 December 2012 |archive-date=3 April 2015 |archive-url=https://web.archive.org/web/20150403090412/http://www.thefreelibrary.com/Singapore+Airlines+Launches+World's+First+Inflight+Entertainment...-a019759106 |url-status=live}} KrisWorld overhauled Singapore Airlines' in-flight experience with a new, cheaper entertainment solution that would supersede the primitive Thales entertainment systems on offer at that time by Virgin Atlantic and Emirates.

The original KrisWorld provided 14 movies, 36 television programmes, and five cartoons, as well as many Super NES games, KrisFone and fax, text news and flight path in all classes. The original KrisWorld was subsequently upgraded to feature Wisemen 3000, an audio and video-on-demand version of the KrisWorld system featured exclusively in First and Raffles Class cabins, then progressively introduced into Economy Class in 747 cabins and selected 777 cabins.{{cite web |title=Developing a competitive edge A Singapore Airlines case study |url=http://businesscasestudies.co.uk/singapore-airlines/developing-a-competitive-edge/developing-competitive-advantage.html |publisher=The Times 100 |access-date=31 December 2012 |archive-date=30 January 2013 |archive-url=https://web.archive.org/web/20130130042819/http://businesscasestudies.co.uk/singapore-airlines/developing-a-competitive-edge/developing-competitive-advantage.html |url-status=live}}

In 2002, Singapore Airlines introduced a re-branding of the KrisWorld system. Named Enhanced KrisWorld, it featured additional movies, television programming, music and games, and was installed on Boeing 747-400 and selected Boeing 777-200 aircraft. Connexion by Boeing, an in-flight Internet service, was introduced in 2005. Live television streaming was proposed on Connexion, but this service was discontinued in December 2006. Since October 2005, Singapore Airlines has offered complimentary language lessons by Berlitz.{{cite news |work=International Herald Tribune |date=14 October 2005 |url=http://www.highbeam.com/doc/1P1-114153082.html |archive-url=https://web.archive.org/web/20110914202337/http://www.highbeam.com/doc/1P1-114153082.html |url-status=dead |archive-date=14 September 2011 |title=Lessons in Flight around the World |author=Daniel Altman}} and, starting December 2005, live text-news feeds.{{cite web |publisher=Singapore Airlines |date=12 December 2005 |title=Singapore Airlines Presents Live Text News And Expands Inflight Games Selection |url=http://www.angrejinews.com/gyaan/Singapore-intaneshanal-airlines |access-date=13 April 2017 |archive-date=13 April 2017 |archive-url=https://web.archive.org/web/20170413235255/http://www.angrejinews.com/gyaan/Singapore-intaneshanal-airlines |url-status=live}}

In 2007, a new KrisWorld based on Red Hat Enterprise Linux was introduced, featuring a new interface, additional programming and audio and video on demand as standard. Widescreen personal video systems were installed in all cabins, including 23-inch LCD monitors in First Class, 15-inch monitors in Business Class, and 10.6-inch monitors in Economy Class.{{cite press release |title=Singapore Airlines New IFE System From Panasonic |publisher=Singapore Airlines |date=23 September 2006 |url=http://atwonline.com/ife/singapore-airlines-opts-panasonic-ife-new-a350s-787s |access-date=13 April 2017 |archive-date=14 April 2017 |archive-url=https://web.archive.org/web/20170414001340/http://atwonline.com/ife/singapore-airlines-opts-panasonic-ife-new-a350s-787s |url-status=live}}{{usurped|1=[http://arquivo.pt/wayback/20090708065940/http://www.singaporeair.com/saa/en_UK/content/exp/entertainment/index.jsp Singapore Airlines Redesigned KrisWorld]}}, Singapore Airlines, 17 October 2006 The new KrisWorld is available on Airbus A330, Airbus A380 and Boeing 777-300ER. Features include:

• Widescreen LCD TV with 1280 × 768 resolution
• A range of movies, TV, music, games and interactive programs
• Built-in office software, based on the StarOffice Productivity Suite for use with the USB port
• In-seat AC power ports

A $400 million new KrisWorld entertainment system was unveiled in 2012. This comes from a major deal with Panasonic Avionics, which will provide the latest Panasonic eX3 systems. The eX3 system features a larger screen with much higher resolution, wide touch-screen controllers, new software, and, above all, in-flight connectivity. Singapore Airlines launched its in-flight connectivity in August 2012. Passengers are now able to make phone calls, send text messages and access the Internet for a fee. The new eX3 systems are unveiled alongside the new cabin product and are available on the Airbus A350-900 and refitted B777-300ER aircraft. In-flight connectivity is offered on the aforementioned two aircraft as well as select Airbus A380s.{{cite press release |title=Singapore Airlines Introduces World's Most Advanced In-Flight Entertainment System |publisher=Singapore Airlines |date=9 July 2013 |url=https://www.singaporeair.com/jsp/cms/en_UK/press_release_news/ne130709a.jsp |access-date=19 May 2015 |archive-date=20 May 2015 |archive-url=https://web.archive.org/web/20150520215105/https://www.singaporeair.com/jsp/cms/en_UK/press_release_news/ne130709a.jsp |url-status=live}}

• Chairman: Peter Seah Lim Huat (since January 2017)
• Chief Executive: Goh Choon Phong (since January 2011)
• Vice President: David Lau (since November 2023){{Cite web |last=Kensington |first=Oliver |date=2023-11-28 |title=Singapore Airlines has named David Lau as regional vice president of the Americas, effective Nov. 6, the carrier announced Monday. Lau is based in Los |url=https://www.bollyinside.com/news/travel/singapore-airlines-names-david-lau-as-regional-vice-president-of-americas/ |access-date=2023-11-28 |website=Bollyinside – Breaking & latest News worldwide |language=en-US}}
• Chief Financial Officer: Jo-Ann Tan (since June 2023){{Cite news |last=Jain |first=Eccha |date=12 June 2023 |title=Singapore Airlines appoints first female CFO |url=https://www.reuters.com/business/aerospace-defense/singapore-airlines-names-joann-tan-cfo-2023-06-12/ |access-date=19 Feb 2024 |work=Reuters}}

• J. Y. Pillay (1972–1996)
• Michael Fam (1997–2001)
• Koh Boon Hwee (2001–2005)
• Stephen Lee Ching Yen (2006–2016)

• Lim Chin Beng (1972–1982)
• Cheong Choong Kong (1984–2003)
• Chew Choon Seng (2003–2010)

On 24 June 2024, Singapore Airlines was voted 2024 Best Airline in the World by Skytrax for the second consecutive time, having won the same award in 2023. Apart for winning the best airline, Singapore Airlines also scooped the top awards for Best Cabin Staff and Best First Class in World. They also won the Best Airline in Asia in the same award ceremony.{{Cite web |last=James.Plaisted@skytrax.uk |date=2024-06-24 |title=Qatar Airways World’s Best Airline at 2024 World Airline Awards |url=https://www.worldairlineawards.com/qatar-airways-is-named-the-worlds-best-airline-at-2024-world-airline-awards/ |access-date=2024-11-27 |website=SKYTRAX |language=en}}

On 29 January 2025, SIA was named the top airline, securing the 28th position on Fortune’s list of the world’s most admired companies.{{Cite web |title=Fortune and Korn Ferry Reveal the 2025 World's Most Admired Companies List |url=https://fortunemedia.mediaroom.com/2025-01-29-Fortune-and-Korn-Ferry-Reveal-the-2025-Worlds-Most-Admired-Companies-List |access-date=2025-01-30 |website=News Release Archive |language=en}}{{Cite news |last=Mujibah |first=Fatimah |date=30 January 2025 |title=SIA ranked top airline, clinches 28th overall spot in Fortune’s list of world’s most admired firms |url=https://www.straitstimes.com/singapore/sia-ranked-top-airline-28th-overall-spot-in-fortunes-list-of-worlds-most-admired-companies |access-date=31 January 2025 |work=The Straits Times}}

In February 2019, TechCrunch reported that the Singapore Airlines mobile app in the iOS App Store was using session-replay functionality to record users' activities and send the data to Israeli firm Glassbox without the users' informed consent, compromising users' privacy and contravening the rules of the iOS App Store.{{Cite web |website=TechCrunch |url=https://techcrunch.com/2019/02/06/iphone-session-replay-screenshots/ |title=Many popular iPhone apps secretly record your screen without asking |access-date=2019-02-08 |first=Zack |last=Whittaker |date=2019-02-06 |url-status=live |archive-url=https://web.archive.org/web/20190206230056/https://techcrunch.com/2019/02/06/iphone-session-replay-screenshots/ |archive-date=2019-02-06}}{{Cite web |url=https://www.macrumors.com/2019/02/06/iphone-apps-screen-recordings-analytics/ |title=Some Popular iPhone Apps Secretly Record Your Screen for Analytics Purposes |website=MacRumors |access-date=2019-02-08 |first=Juli |last=Clover |date=6 February 2019 |archive-url=https://web.archive.org/web/20190206234723/https://www.macrumors.com/2019/02/06/iphone-apps-screen-recordings-analytics/ |archive-date=2019-02-06}}

Singapore Airlines has experienced the following incidents and accidents:

{{redirect-for|Singapore Airlines Flight 21A|the second longest flight in the world|Singapore Airlines Flights 21 and 22}}

• 13 July 1982 – A Boeing 747 operating as Singapore Airlines flight SQ21A between Singapore and Melbourne flew into volcanic ash from erupting Galunggung volcano and experienced multiple engine failures. A two-engine emergency landing was made at Jakarta and all four engines were replaced.{{cite journal |url=https://books.google.com/books?id=qXqTcxszngsC |title=Volcanic Ash and Aviation Safety: Proceedings of the First International Symposium on Volcanic Ash and Aviation Safety |journal=U.S. Geological Survey Bulletin |issue=2047 |year=1994 |page=[https://books.google.com/books?id=qXqTcxszngsC&pg=PA192 192] |bibcode=1994usgs.rept....6C |access-date=20 September 2021 |archive-date=20 September 2021 |archive-url=https://web.archive.org/web/20210920220045/https://books.google.com/books?id=qXqTcxszngsC |url-status=live |last1=Casadevall |first1=Thomas J. |doi=10.3133/b2047}}{{cite news |url=https://www.upi.com/Archives/1982/07/14/A-Singapore-Airlines-jumbo-jet-flew-into-a-plume/6084395467200/ |title=A Singapore Airlines jumbo jet flew into a plume... |date=14 July 1982 |newspaper=UPI |access-date=20 September 2021 |archive-date=20 September 2021 |archive-url=https://web.archive.org/web/20210920213313/https://www.upi.com/Archives/1982/07/14/A-Singapore-Airlines-jumbo-jet-flew-into-a-plume/6084395467200/ |url-status=live}}
• 26 March 1991 – Singapore Airlines Flight 117, an Airbus A310-300 registered as 9V-STP, was hijacked by militants en route from Sultan Abdul Aziz Shah Airport to Singapore Changi International Airport, where it was stormed by the Singapore Special Operations Force. All hijackers were killed in the operation, with no fatalities amongst the passengers and crew.{{Cite web |last=Ranter |first=Harro |title=ASN Aircraft accident Airbus A310 registration unknown Singapore-Changi Airport (SIN) |url=https://aviation-safety.net/database/record.php?id=19910325-4 |access-date=2022-08-17 |website=aviation-safety.net |archive-date=22 July 2022 |archive-url=https://web.archive.org/web/20220722214751/https://aviation-safety.net/database/record.php?id=19910325-4 |url-status=live}}
• 21 July 1997 – A Learjet 31, registered as 9V-ATD, and operating a training flight for Singapore Airlines, crashed in southern Thailand. Both pilots were killed. The crash was caused by the crew descending below the minimum altitude for that region.{{Cite web |last=Ranter |first=Harro |title=ASN Aircraft accident Learjet 31 9V-ATD |url=https://asn.flightsafety.org/asndb/324167 |access-date=2025-04-01 |website=aviation-safety.net |archive-date= |archive-url= |url-status=live}}

File:Singapore Airlines B747-400 (9V-SPK) in Tropical livery.jpg accident, wearing tropical livery]]

• 31 October 2000 – Flight 006, a Boeing 747-400 registered as 9V-SPK, attempted to take off on the wrong runway at Taiwan Taoyuan International Airport (previously Chiang Kai-shek International Airport) while departing for Los Angeles International Airport. It collided with the construction equipment that was parked on a closed runway, killing 83 of the 179 on board and injuring a further 71 people. This was the first fatal accident involving a Singapore Airlines aircraft. The aircraft 9V-SPK was painted in a "Tropical" promotional livery at the time of the accident. The only other aircraft painted with the promotional livery, another 747-400 registered 9V-SPL, was immediately repainted with standard Singapore Airlines livery.
• 12 March 2003 – A Boeing 747-400 operating as Singapore Airlines Flight 286 from Auckland International Airport to Changi Airport was involved in a tailstrike while taking off from Auckland's Runway 23L, causing severe damage to the aircraft's tail and damaging the APU (Auxiliary Power Unit), causing in-flight APU fire warnings. The flight returned to Auckland with no fatalities or serious injuries on board. The cause was later determined to be an error in the pilots' calculations of the aircraft's takeoff weight and reference speeds, which caused the pilots to rotate the aircraft prematurely.
• 27 June 2016 – Singapore Airlines Flight 368, a Boeing 777-300ER registered as 9V-SWB with 222 passengers and 19 crew on board, suffered an engine oil leak during a flight from Singapore to Milan. The oil-leak alarm was sounded above Malaysia, two hours into the flight. During the emergency landing at the point of origin, Singapore Changi Airport, the right engine caught fire, leading to the right-wing being engulfed in flames. The fire was extinguished within five minutes after the plane landed.{{Cite web |url=http://www.channelnewsasia.com/news/singapore/sia-flight-catches-fire/2907544.html |title=SIA flight catches fire while making emergency landing in Singapore |access-date=2016-06-27 |archive-date=27 June 2016 |archive-url=https://web.archive.org/web/20160627004859/http://www.channelnewsasia.com/news/singapore/sia-flight-catches-fire/2907544.html |url-status=live}} No injuries were reported.{{cite web |last1=Hradecky |first1=Simon |title=Accident: Singapore B773 en route on Jun 27th 2016, engine fuel leak into engine oil system |url=http://avherald.com/h?article=49a58209&opt=0 |website=The Aviation Herald |access-date=21 July 2017 |archive-date=5 March 2017 |archive-url=https://web.archive.org/web/20170305085615/http://avherald.com/h?article=49a58209&opt=0 |url-status=live}} The aircraft was substantially damaged and repaired.{{Cite web |last=Ranter |first=Harro |title=Accident Boeing 777-312ER 9V-SWB, Monday 27 June 2016 |url=https://asn.flightsafety.org/wikibase/320054 |access-date=2024-12-27 |website=asn.flightsafety.org}}
• 6 May 2022 – Singapore Airlines Flight 439, a Boeing 737-800, sustained a tailstrike during takeoff from runway 20 at Tribhuvan International Airport.{{cite web |url=https://www.flightglobal.com/safety/over-rotation-led-to-singapore-airlines-737-tail-strike-in-kathmandu/153177.article |title=Over-rotation led to Singapore Airlines 737 tail-strike in Kathmandu}} The resulting incident depressurized the aircraft and forced it to divert to Kolkata, India. There were no injuries among the 165 passengers and 8 crew members on board. The tailstrike occurred during the takeoff at the airport was due to over-rotation by the PF, coupled with a likely tailwind with a component of about 10 knots along the runway. The rotation pitch rate was, at times, greater than 5° per second as recorded by the FDR. The pitch angle of 11.07° recorded also exceeded the 7° – 9° normal pitch angle range.{{Cite web |last=Ranter |first=Harro |title=Tailstrike Serious incident Boeing 737-8SA (WL) 9V-MGL, Friday 6 May 2022 |url=https://asn.flightsafety.org/wikibase/312232 |access-date=2024-12-31 |website=asn.flightsafety.org}}
• 28 September 2022 – A drunken passenger on board the Singapore Airlines Flight 33 from San Francisco to Singapore made bomb threats and also inappropriately touched other people. The Republic of Singapore Air Force scrambled their F-16 Fighting Falcons to escort the plane to Changi Airport where the airliner was searched and the threat was declared to be false thereafter.{{cite web |url=https://www.channelnewsasia.com/singapore/singapore-airlines-bomb-threat-sq33-what-we-know-2970376 |title=What we know about the false bomb threat on Singapore Airlines flight SQ33 |date=28 September 2022 |website=CNA |access-date=29 September 2022 |archive-date=29 September 2022 |archive-url=https://web.archive.org/web/20220929063843/https://www.channelnewsasia.com/singapore/singapore-airlines-bomb-threat-sq33-what-we-know-2970376 |url-status=live}}
• 25 October 2022 – A Boeing 777-300ER registered as 9V-SWH and operating as SQ 319 from London Heathrow Airport to Changi Airport in Singapore with 280 occupants on board, diverted to Hang Nadim Airport in Batam due to adverse surface wind conditions and poor visibility caused by a thunderstorm over Singapore. As the aircraft approached Batam, the weather conditions had similarly deteriorated due to a thunderstorm over Batam and after three unsuccessful attempts at landing, the aircraft landed with a fuel quantity that was "significantly below" the final reserve fuel requirement of 3,024 kg.{{Efn|Final reserve fuel is an amount of fuel calculated using the estimated mass of the aeroplane on arrival at the destination alternate aerodrome and in the case of a turbine engine aeroplane, is an amount of fuel sufficient for the aeroplane to fly for 30 minutes at holding speed at 450 m (1,500 ft) above aerodrome elevation in standard conditions.{{cite web |url=https://sso.agc.gov.sg/SL/ANA1966-S444-2018?DocDate=20221223&ProvIds=P12-#pr45- |title=Air Navigation (121 — Commercial Air Transport by Large Aeroplanes) Regulations 2018 |publisher=Attorney-General's Chambers of Singapore |access-date=8 October 2023 |quote="(3)(f) final reserve fuel, which is an amount of fuel calculated using the estimated mass of the aeroplane on arrival at the destination alternate aerodrome (or the estimated mass of the aeroplane on arrival at the destination aerodrome when no destination alternate aerodrome is required) and (ii) in the case of a turbine engine aeroplane, is an amount of fuel sufficient for the aeroplane to fly for 30 minutes at holding speed at 450 m (1,500 ft) above aerodrome elevation in standard conditions"}}}}{{cite report |author=Transport Safety Investigation Bureau (TSIB) |date=25 September 2023 |title=Final Report, B777-300ER (9V-SWH) Low on Final Reserve Fuel |url=https://www.mot.gov.sg/docs/default-source/default-document-library/b777-300er-low-on-final-reserve-fuel-25-oct-22-final-report.pdf |page=1 |access-date=8 October 2023 |quote="On 25 October 2022 at about 0820UTC, a B777-300ER aircraft was diverted to Batam Airport due to inclement weather over Changi Airport. After three unsuccessful attempts to land, the aircraft eventually landed on the fourth attempt with low final reserve fuel."}}{{cite web |url=https://www.flightglobal.com/safety/sia-777-made-missed-approach-two-go-arounds-after-declaring-fuel-emergency/155210.article |title=SIA 777 made missed approach, two go-arounds after declaring fuel emergency |last=Waldron |first=Greg |date=3 October 2023 |website=FlightGlobal |publisher=DVV Media International Limited |access-date=8 October 2023}}{{cite web |url=https://www.straitstimes.com/singapore/transport/caas-flags-shortcomings-in-2022-incident-where-sia-jet-forced-to-land-in-batam-with-very-low-fuel |title=CAAS flags 'shortcomings' in 2022 incident where SIA jet forced to land in Batam with very low fuel |last=Kok |first=Yufeng |date=8 October 2023 |website=The Straits Times |publisher=SPH Media Limited |access-date=8 October 2023}} There were no injuries on board or any damage to the aircraft.

File:9V-SWM@PEK (20210201142431).jpg, wearing the Star Alliance livery]]

• 21 May 2024 – Singapore Airlines Flight 321, a Boeing 777-300ER registered as 9V-SWM with 211 passengers and 18 crew members on board from London Heathrow Airport to Changi Airport in Singapore, was diverted to Suvarnabhumi Airport in Bangkok after encountering severe turbulence en route over the Irrawaddy Basin{{Cite web |last=Ranter |first=Harro |title=Accident Boeing 777-312ER 9V-SWM, Tuesday 21 May 2024 |url=https://asn.flightsafety.org/wikibase/388147 |access-date=2025-01-02 |website=asn.flightsafety.org}} in Myanmar. Of the 229 people on board, 1 passenger died. All of the other 228 occupants survived, but 104 passengers and crew members were injured.{{Cite web |url=https://apnews.com/article/singapore-airlines-turbulence-bangkok-london-thailand-a6aec916cf38cc82b122198a35b95fd8 |title=Most of passengers from battered Singapore Airlines jetliner arrive in Singapore from Bangkok |first=Kongsawad |last=Napat |date=May 22, 2024 |website=Associated Press}}{{Cite web |last=Jolly |first=Bradley |date=2024-05-21 |title=Multiple injured and two dead after severe turbulence on flight from UK |url=https://www.mirror.co.uk/news/world-news/breaking-singapore-airlines-multiple-injured-32857125 |access-date=2024-05-21 |website=The Mirror |language=en}}{{Cite web |url=https://www.cbsnews.com/news/singapore-airlines-severe-turbulence-flight-321-london-death-injures-bangkok-landing/ |title=Severe turbulence on Singapore Airlines flight 321 from London kills two, injures others, airline says |first=Tucker |last=Reals |date=May 21, 2024 |website=CBS News}}{{Cite news |url=https://www.bbc.com/news/articles/c8889d7x8j4o |title=One dead as London-Singapore flight hit by turbulence |last1=Guinto |first1=Joel |date=21 May 2024 |publisher=BBC |last2=Fraser |first2=Simon |access-date=22 May 2024}}{{Cite web |title=Head injuries and bleeding ears: Passengers recount chaos on turbulent Singapore Airlines flight |url=https://www.channelnewsasia.com/singapore/singapore-airlines-passengers-death-turbulence-london-bangkok-sq321-4352696 |access-date=2024-05-21 |website=CNA |language=en}}

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