EVA Air

File:EVA Air Boeing 767-300ER Stegmeier.jpg

In September 1988, during the 20th anniversary celebration of Evergreen Marine Corporation's founding, company chairman Chang Yung-fa announced his company's intentions to establish Taiwan's first private international airline. The opportunity to create a major Taiwanese airline had just arisen following a decision by the Taiwanese government to liberalise the country's air transportation system. At this time, the government still required global experience and financial capital requirements for any company seeking permission to initiate international airline service from Taiwan.{{cite magazine|magazine=Lloyd's List|title=Evergreen: Evergreen Ambitions Reach for the Skies|date=August 1994|pages=24–26}}

Upon receipt of regulatory approval, EVA Airways Corporation was formally established in March 1989. The airline was originally to be called Evergreen Airways,{{cite web|url=https://query.nytimes.com/gst/fullpage.html?res=950DE7DA163CF934A35753C1A96F948260|title=Boeing and McDonnell Get Taiwan Jet Order|date=7 October 1989|website=The New York Times|last=Lev|first=Michael|access-date=18 May 2008}} however this was deemed too similar to the unrelated Evergreen International cargo airline.{{cite web|url=http://www.fundinguniverse.com/company-histories/eva-airways-corporation-history/|title=EVA Airways Corporation History|website=FundingUniverse|access-date=18 May 2008}} In October 1989, the newly formed EVA Airways Corporation placed a US$3.6 billion order for 26 aircraft from Boeing and McDonnell Douglas, including Boeing 747-400 and MD-11 airliners.

Operations began on 1 July 1991 with a small fleet of Boeing 767-300ER aircraft featuring business and economy class seating.Edwards, Graham, and Endres, Gunter. Jane's Airline Recognition Guide. Smithsonian Collins, 1996, p. 180. {{ISBN|0-06-113729-4}} Initial destinations from Taipei were Bangkok, Seoul, Jakarta, Singapore, and Kuala Lumpur. These 767s were initially painted slightly different to the standard livery adopted in 1992.{{Cite web |title=B-16688 {{!}} Boeing 767-3S1(ER) {{!}} Eva Air {{!}} CHH |url=https://www.jetphotos.com/photo/8853674 |access-date=2023-01-07 |website=JetPhotos |language=en}}[https://www.korn-pr.at/wp-content/uploads/2021/11/EVA-AIR-erste-Flugzeuge.jpg EVA Air Boeing 767-300ERs in their initial paint scheme on delivery] By the end of the year, the EVA Air network had expanded to include additional cities in East Asia and its first European destination, Vienna. First year revenues reached US$40 million.

In 1992, EVA Air received the first of its Boeing 747-400 aircraft on order, and launched its premium economy class, "Economy Deluxe", on its 747 transpacific flights to Los Angeles, beginning in December of that year. EVA Air's premium economy cabin was the first in the world{{cite web |url=https://runwaygirlnetwork.com/2018/01/04/seeking-premium-economys-launch-airline-unearths-historical-quirks/ |title=Seeking premium economy's launch airline unearths historical quirks |website=runwaygirlnetwork.com |date= 5 January 2018|access-date=28 January 2018}}EVA History says one of the first, Virgin Atlantic released a press release first but cannot document that it was a few months earlier than EVA featured a wider 2-4-2 abreast configuration, legrests, individual seatback video, and enhanced meal services. EVA Air's Economy Deluxe cabin (later renamed "Evergreen Deluxe" and "Elite Class") proved popular with the traveling public.{{cite web|url= http://taiwanjournal.nat.gov.tw/site/Tj/ct.asp?xItem=14356&CtNode=118|title=Sky rivals vie in hot market for air travel|date=12 July 1996|website=Taiwan Journal|access-date=18 May 2008}}{{dead link|date=September 2017 |bot=InternetArchiveBot |fix-attempted=yes }} For international services, EVA Air's 747s were configured with 104 premium economy seats as part of a 370-seat, four-class cabin, in addition to first, business and economy classes. In 1993, EVA Air added flights to Seattle, New York, Bangkok and Vienna with the Boeing 747-400.

File:EVA Air Boeing 747-400 KvW.jpg

By 1994, EVA Air was providing regular service to 22 destinations worldwide, and carrying over 3 million passengers annually. In 1995, the airline posted its first profit on revenues of US$1.05 billion, one year ahead of schedule. Internationally, EVA Air's rapid expansion and increased passenger volume was boosted by its safety record, in contrast to its primary competitor, China Airlines.Sicherheitsbilanz 2006 (Safety record 2006) Aero International, March 2007, p. 93 In addition to receiving IOSA (IATA Operational Safety Audit) certification,{{cite web|url=http://www.iata.org/whatwedo/safety/audit/iosa/Pages/operator.aspx?c=EVA|title=IOSA Registry: EVA Airways Corporation|year=2010|publisher=International Air Transport Association|access-date=12 July 2010|archive-date=24 May 2013|archive-url=https://web.archive.org/web/20130524062929/http://www.iata.org/whatwedo/safety/audit/iosa/Pages/operator.aspx?c=EVA|url-status=dead}} EVA Air in 1997 achieved simultaneous official ISO 9002 certification in the areas of Passenger, Cargo, and Maintenance Services.{{cite web|url=https://www.evaair.com/en-global/about-eva-air/news/news-releases/2021-01-19-jacdec-evaair-20.html |title=European Airline Industry Magazine Gives EVA Air High Safety Ranking|date=14 March 2006|website=Asia Pacific News|access-date=7 September 2008}}

Dedicated EVA Air Cargo operations began in April 1995, with the first weekly McDonnell Douglas MD-11 freighter flights to Taipei, Singapore, Penang, San Francisco, New York, and Los Angeles. EVA Air Cargo's fleet was expanded to five freighters by the end of the year. Previously, EVA Air Cargo operations mainly relied on passenger aircraft cargo space.

In the mid-1990s, EVA Air expanded into the domestic Taiwan market by acquiring shares in Makung International Airlines, followed by Great China Airlines and Taiwan Airways. On 1 July 1998, all three carriers, as well as EVA's existing domestic operations, merged under the UNI Air title. UNI Air became EVA Air's domestic intra-Taiwanese subsidiary, operating short haul flights out of its base in Kaohsiung, Taiwan's southern port and second-largest city.

In 2000, EVA Air embarked on its first major long-haul fleet renewal. The airline became one of the launch customers for the Boeing 777-300ER, ordering four aircraft plus eight options. At the same time, the airline placed three orders for the Boeing 777-200LR. In January 2001, EVA Air ordered its first Airbus aircraft, the A330-200. The Boeing 777 aircraft were intended for United States and European services, while the Airbus A330 aircraft were intended for regional Asian routes.

File:B-16727@PEK (20190828182039).jpg from Taipei. EVA Air started offering regular cross-strait flights on routes such as this in 2008.]]

In 2001, EVA Air began listing public stock offerings on the Taiwan Stock Exchange. Initially, one percent of the company's shares was offered over-the-counter, with one-quarter held by parent company Evergreen Marine Corporation and EVA Air employees, respectively. In 2002, EVA Air underwent internal corporate reforms, with staff reductions and streamlined management. This culminated a process which had begun in 1997, when the Asian financial crisis began affecting profitability. The 2002–2003 SARS contagion also affected passenger traffic for medium-haul flights in Southeast Asia, while long-haul flights to North America, Japan, and Europe were less affected.

In 2004, EVA Air converted its remaining eight options for Boeing 777-300ERs into firm orders.{{cite web|url=http://www.highbeam.com/doc/1G1-127540092.html|archive-url=https://web.archive.org/web/20140611141146/http://www.highbeam.com/doc/1G1-127540092.html|url-status=dead|archive-date=11 June 2014|title=EVA Airways Corp.'s aircraft purchase contract|date=June 2004|publisher=Airports International|access-date=3 April 2012}} The first Boeing 777-300ER entered service as EVA Air's new flagship aircraft in July 2005. With the arrival of its new Boeing 777s, EVA Air launched a comprehensive revamp of its cabins, introducing lie-flat seats in its new Premium Laurel business class cabin, and upgrading its premium economy product to the new Elite Class cabin.EVA to unveil new Boeing 777. Travel Weekly, Issue 1789, 30 November 2005, p 61–61. The airline's A330s were introduced with two-class Premium Laurel and Economy cabins. In December 2005, EVA Air and its associated divisions had 5,098 employees, and the airline's network spanned 40 passenger destinations worldwide, with additional cargo destinations.

In 2007, EVA Air announced a nonstop Taipei to New York (Newark Liberty International Airport) service, to be operated with its new long-range Boeing 777-300ERs.{{cite news|url=http://www.chinapost.com.tw/business/2007/10/02/124953/Taiwan%27s%2DEVA.htm|title=Taiwan's EVA Air set to go non-stop to New York|date=2 October 2007|newspaper=The China Post|access-date=7 September 2008|archive-url=https://web.archive.org/web/20090126014416/http://www.chinapost.com.tw/business/2007/10/02/124953/Taiwan%27s%2DEVA.htm|archive-date=26 January 2009|url-status=dead}} At the same time, the airline withdrew passenger service from Taipei to Paris.{{cite news|url=http://www.taipeitimes.com/News/biz/archives/2007/09/29/2003380966/print|title=EVA to cease passenger flights to Paris|date=27 September 2007|newspaper=Taipei Times|access-date=7 September 2008|archive-date=2 October 2012|archive-url=https://web.archive.org/web/20121002141635/http://www.taipeitimes.com/News/biz/archives/2007/09/29/2003380966/print|url-status=dead}} On 31 October 2008, EVA Air announced a resumption of Taipei to Paris service with twice-weekly passenger flights beginning 21 January 2009.{{cite web|url=http://www.evaair.com/html/b2c/english/eva/News/2008/news200810310002.htm|title=EVA Air to resume Taipei-Paris passenger services|date=31 October 2008|publisher=EVA Airways|access-date=31 October 2008|url-status=dead|archive-url=https://web.archive.org/web/20081221141825/http://www.evaair.com/html/b2c/english/eva/News/2008/news200810310002.htm|archive-date=21 December 2008}} In 2008, the airline also announced the suspension of services to Auckland.{{cite web|url=http://afp.google.com/article/ALeqM5hv9Ia3Tyf54Wu4gRv1lOkKQO3iSg|title=Taiwan's EVA Air to suspend flights to Auckland|date=10 August 2008|publisher=Agence France-Presse|access-date=7 September 2008|url-status=dead|archive-url=https://web.archive.org/web/20090126072622/http://afp.google.com/article/ALeqM5hv9Ia3Tyf54Wu4gRv1lOkKQO3iSg|archive-date=26 January 2009}} The carrier also prepared to increase direct flights to China,{{cite web|url=http://www.avbuyer.com.cn/e/2008/28394.html|title=Oil price fall a relief for China Airlines and EVA Air Cargo|year=2008|publisher=Cargonews Asia|last=Knowler |first=Greg|access-date=7 September 2008|archive-url=https://web.archive.org/web/20110722041929/http://www.avbuyer.com.cn/e/2008/28394.html|archive-date=22 July 2011}} after initiating weekly charter flights in July 2008 following changes to the Three Links travel agreements.

For the 2007–2008 period, EVA Air coped with a 34% surge in fuel prices, which contributed to a US$61.2 million 2007 loss.World Airline Report. Air Transport World, July 2008, p. 70 In August 2008, EVA Air reported a second quarterly loss due to increased fuel costs.{{cite news|url=https://www.wsj.com/articles/SB121995573123180731?mod=googlenews_wsj

|title=Big Taiwan Airlines Post Record Losses|date=29 August 2008|newspaper=The Wall Street Journal|last=Pevzner|first=Alex|access-date=18 September 2008}} In response, the airline implemented cost-saving measures, including flight schedule reductions and fee increases. In early 2008, EVA Air's business office in El Segundo, California, announced a major staff reduction, with over half the staff advised that they would no longer be employed by May 2008.{{cite web|url=http://www.costar.com/News/Article.aspx?id=37C68CC487B23D81DB5BB0EE22F0C0D7&ref=1&src=rss|title=Eva Airways Corp – Facility Closures and Layoffs|date=3 April 2008|publisher=CoStar Group|last=Heschmeyer|first=Mark|access-date=7 September 2008|archive-date=14 January 2009|archive-url=https://web.archive.org/web/20090114161449/http://www.costar.com/News/Article.aspx?id=37C68CC487B23D81DB5BB0EE22F0C0D7&ref=1&src=rss|url-status=dead}} Functions performed by those local staff were shifted to Taiwan by half, such as the reservation center.

EVA Air carried 6.2 million passengers in 2007, and employed 4,800 staff members as of April 2008. The carrier returned to profitability in the first quarter of 2009, with a US$5.9 million net gain.{{cite web|url= http://atwonline.com/airline-financedata/news/eva-air-returns-black-0309

|title=EVA Air returns to the black|work=Air Transport World|access-date=23 February 2011|date=27 April 2009}} In August 2010, EVA Air was named one of the top 10 international airlines in Travel+Leisure's World's Best Awards.{{cite web|url=http://focustaiwan.tw/ShowNews/WebNews_Detail.aspx?Type=aECO&ID=201008040029|title=EVA Air listed among world's top 10 international airlines|website=Focus Taiwan|publisher=Central News Agency|access-date=9 August 2010|last=Shiao-hui |first=Chao|date=4 August 2010}}

File:B-16715 EVA Airways Boeing 777-35E(ER) Final Approach TPE RW05R 20180719(4X6).jpg in Star Alliance livery]]

In March 2010, EVA Air began services to Toronto. In November 2010, EVA Air began nonstop flights connecting the inner-city Taipei Songshan and Tokyo Haneda airports.{{cite web|url=http://www.taipeitimes.com/News/biz/archives/2010/11/02/2003487478|title=Airlines stocks rally on resumption of Taipei-Tokyo flights|work=Taipei Times|access-date=13 November 2010|date=2 November 2010}} In 2010, Chang Kuo-wei, son of Chang Yung-fa, returned to serve as EVA Air's president, and the carrier recorded increased sales and yearly profits.{{cite web|url= http://www.chinapost.com.tw/taiwan/china-taiwan-relations/2011/02/24/292340/Airlines-industry.htm|title=Airlines industry set to be stable this year: Eva chief|work=The China Post|access-date=23 February 2011|date=23 February 2011|url-status=dead|archive-url=https://web.archive.org/web/20110226004311/http://www.chinapost.com.tw/taiwan/china-taiwan-relations/2011/02/24/292340/Airlines-industry.htm|archive-date=26 February 2011}} In early 2011, the carrier announced that it had applied for airline alliance membership with Star Alliance,{{Cite news|last=Sun|first=Yu-Huay|title=EVA Airways Applies to Join Star Alliance, Central News Says|publisher=Bloomberg L.P.|date=23 February 2011|access-date=23 February 2011|url=https://www.bloomberg.com/news/2011-02-23/eva-airways-applies-to-join-star-alliance-central-news-says.html}} and later that year clarified that it was in talks to join either Oneworld or Star Alliance by 2013.{{cite web |url= http://atwonline.com/airline-finance-data/news/eva-airways-join-alliance-2013-1110 |title=EVA Airways to join an alliance by 2013|first=Kurt |last=Hofmann |work=Air Transport World |date=11 November 2011|access-date=7 December 2011}} In June 2011, the carrier began nonstop flights from Taipei to Guam,{{Cite web|url=http://focustaiwan.tw/ShowNews/WebNews_Detail.aspx?Type=aALL&ID=201106190005|title=EVA Air plans fleet expansion with Chinese market in mind|work=CNA English News|access-date=27 June 2011|date=19 June 2011}} and, in October 2011, the carrier announced nonstop service from New York (JFK) to Taipei.{{cite web|url=http://ny.worldjournal.com/view/full_nyb/17079664/article-%E9%95%B7%E6%A6%AE%E8%88%AA%E7%A9%BA%E6%96%B0%E4%BB%BB%E7%B4%90%E7%B4%84%E7%B8%BD%E4%B8%BB%E4%BB%BB%E7%8E%8B%E5%9F%B9%E5%9F%BA%E8%A8%AA%E4%B8%96%E5%A0%B1-?instance=nybusiness|title=EVA Air's New NY Chief Officer Wang Peiji|work=World Journal|language=zh|date=12 January 2012|access-date=14 January 2012|url-status=dead|archive-url=https://web.archive.org/web/20140508223453/http://ny.worldjournal.com/view/full_nyb/17079664/article-%E9%95%B7%E6%A6%AE%E8%88%AA%E7%A9%BA%E6%96%B0%E4%BB%BB%E7%B4%90%E7%B4%84%E7%B8%BD%E4%B8%BB%E4%BB%BB%E7%8E%8B%E5%9F%B9%E5%9F%BA%E8%A8%AA%E4%B8%96%E5%A0%B1-?instance=nybusiness|archive-date=8 May 2014}}

On 27 March 2012, EVA Air announced that it would join Star Alliance in 2013. On 18 June 2013, EVA Air became a full member of Star Alliance.

In October 2014, EVA Air announced its intention to expand its North American network by adding new routes to Houston in 2015 and Chicago in 2016, along with expanding 55 flights per week to 63 flights per week to North America.{{cite web|title=[>talkbranding] "Shining Star 777" Takes Off: EVA Air Introduces Kikilala-Themed Seventh Hello Kitty Jet|url=https://talkairlines.wordpress.com/2015/06/12/talkbranding-shining-star-777-takes-off-eva-air-introduces-kikilala-themed-seventh-hello-kitty-jet/|website=>talkairlines|date=12 June 2015|access-date=15 June 2015|archive-date=16 June 2015|archive-url=https://web.archive.org/web/20150616202455/https://talkairlines.wordpress.com/2015/06/12/talkbranding-shining-star-777-takes-off-eva-air-introduces-kikilala-themed-seventh-hello-kitty-jet/|url-status=dead}}

In October 2015, EVA Air announced its intent to purchase up to 24 Boeing 787 Dreamliners and two additional 777-300ER (Extended Range) jetliners from Boeing. EVA Airways joined the 787-10 launch customer team.{{cite press release|title=Boeing Statement on EVA Airways' Intent to Purchase up to 26 Widebody Airplanes|url=http://boeing.mediaroom.com/2015-10-15-Boeing-Statement-on-EVA-Airways-Intent-to-Purchase-up-to-26-Widebody-Airplanes/|publisher=Boeing|access-date=15 October 2015}}

File:EVA Air, Boeing 787-9, B-17881 NRT (32364156397).jpg]]

In November 2015, EVA Air unveiled a new livery on its Boeing 777-300ER.{{citation needed|date=March 2019}} In January 2016, Evergreen Group chairman Chang Yung-fa died, leaving control of the company to his son by his second marriage, Chang Kuo-Wei. In March 2016, a coup by the three children of Chang Yung-fa's first marriage removed Chang Kuo-Wei as chairman and replaced him with Lin Pang-Shui (Steven Lin).{{Cite web |url=https://www.cw.com.tw/article/article.action?id=5074650 |script-title=zh:大房法律戰 張國煒變長榮一日總裁？ |date=20 February 2019 |website=CommonWealth Magazine |author=侯俐安 |language=zh-TW}} Chang Kuo-Wei later established a new airline separate from EVA Air, called Starlux Airlines.{{cite web |script-title=zh:張國煒親駕星宇首架飛機回台 王子反攻花不到3年！ |url=https://www.cw.com.tw/article/article.action?id=5097420 |website=CommonWealth Magazine |access-date=1 November 2019 |language=zh-TW |date=28 October 2019}}

In June 2016, EVA Air was one of eleven airlines to be given a Skytrax 5-star rating.{{citation needed|date=March 2019}} On 24 August 2017, EVA Air unveiled its third-generation uniform, designed by fashion house Shiatzy Chen. Those new uniforms were rolled out in November 2017, replacing the second generation uniform that was introduced in 2003.{{cite web|url=http://focustaiwan.tw/news/aeco/201708240024.aspx|title=EVA Air Launches New uniform |date=24 August 2017 }}

On 2 October 2018, EVA Air took delivery of its first of four Boeing 787-9 Dreamliners.{{Cite press release|url=http://boeing.mediaroom.com/2018-10-02-Boeing-Air-Lease-Corp-EVA-Air-Celebrate-Airlines-First-787-9-Dreamliner|title=Boeing, Air Lease Corp., EVA Air Celebrate Airline's First 787-9 Dreamliner|work=MediaRoom|access-date=24 October 2018}} The airline has orders for 20 787-10s and options for six more. In June 2019, EVA Air took delivery of its first of twenty Boeing 787-10 Dreamliners.

The key trends of EVA Air are (as at the financial year ending December 31):{{Cite web |title=EVA Air - Annual Reports |url=https://www.evaair.com/en-global/about-eva-air/investor-relations/financial-reports/annual-reports/ |access-date=12 August 2024 |website=EVA Air}}

File:EVA AIR headquarters 2016.jpg

As of 2011, EVA Air's corporate leadership is headed by Chairman Lin Bou-shiu and President Cheng Chuan-yi.{{cite web|url=http://www.evaair.com/html/b2c/english/eva/Investor_service/Company_Profile/|title=EVA Airways Corporation – Company Profile|publisher=EVA Airways|access-date=23 February 2011|url-status=dead|archive-url=https://web.archive.org/web/20110302073029/http://www.evaair.com/html/b2c/english/eva/Investor_service/Company_Profile/|archive-date=2 March 2011}} EVA Air's president plays a primary role in managing EVA's business operations. Other members of EVA Air's board manage support and service services of the company, including its catering and maintenance divisions. Related areas outside EVA Air's direct management include UNI Holidays, Evergreen's Evasión travel service{{cite web|url=http://www.apn.btbtravel.com/s/Editorial-Airlines-And-Airports.asp?ReportID=137700&_Title=EVA-Air-Adds-Sixth-Destination-In-Japan-More-Fligths-To-Osaika

|title=EVA Air Adds Sixth Destination in Japan, More Flights To Osaka|date=11 May 2006|publisher=Asia Pacific News|access-date=7 September 2008}}{{Dead link|fix-attempted=yes|date=March 2017}} and Evergreen Laurel Hotels.Bender, Andrew, Grundvig, Julie, and Kelly, Robert. Lonely Planet: Taiwan. pp. 92. {{ISBN|1-74059-360-X}} EVA Air has its headquarters, known as the EVA Air Building, in Luzhu, Taoyuan City.{{cite web|url=http://www.evaair.com/NR/rdonlyres/26FCD198-884E-43EA-AC19-8FBEC6C478D9/0/MembershipHandbook_E.pdf|title=Evergreen Club|publisher=EVA Airways|access-date=21 May 2009|archive-url=https://web.archive.org/web/20090731141710/http://www.evaair.com/NR/rdonlyres/26FCD198-884E-43EA-AC19-8FBEC6C478D9/0/MembershipHandbook_E.pdf|archive-date=31 July 2009}}{{cite web|work=Flight International|date=11 April 1995|url=http://www.flightglobal.com/pdfarchive/view/1995/1995%20-%200993.html|title=Directory: World Airlines – EVA Air}}

EVA Air is largely privately owned. Primary shareholders are Evergreen Marine Corporation (20%), Evergreen founder Chang Yung-fa (15%), and Evergreen International Corporation (11%). Foreign investors and individual stockholders combined hold 28% of EVA Air shares.

File:EVA Air Taoyuan EGAT building.jpg|alt=Multi-storey rectangular building with title Evergreen Aviation Technologies Corp.]]

EVA Air has differentiated its onboard service by using Taiwanese (Hokkien), Mandarin, Hakka, English, and other languages for its in-flight cabin announcements. The order of Hokkien and Mandarin has varied since the carrier's launch. EVA Air has also used Taiwanese folk songs in its boarding music, including an orchestral form of "Longing for Spring Wind" performed by the Evergreen Group's Evergreen Symphony Orchestra. The carrier's aircraft and employee color scheme has at times been interpreted by observers as support for the Pan-Green Coalition of Taiwanese politics,{{cite web |url= http://www.taipeitimes.com/News/taiwan/archives/2004/07/30/2003180999 |title=EVA Air subjected to boycott call|work=Taipei Times |first= Joy|last=Su|date=30 July 2004|access-date=19 January 2012}} mainly due to Evergreen founder Chang Yung-fa's political views in the 2000 presidential election,{{cite web |url= http://www.scoop.co.nz/stories/WL0601/S00771.htm |title=Cablegate: Taiwan's Evergreen Marine Corporation|publisher=Scoop.co.nz |date=10 January 2006|access-date=19 January 2012}} but this association changed following Chang's support of the Pan-Blue Coalition in the 2004 presidential election. The carrier has further abstained from displaying official markings of Taiwan on its aircraft, and received expedited approval of international landing rights as a result.{{cite web |url= http://www.businesstraveller.com/news/china-airlines-finally-arrives-in-london |title=China Airlines finally arrives in London|work=Business Traveller |first= Alex|last=McWhirter|date=11 January 2010|access-date=19 January 2012}}

The name "EVA" was taken from two letters of "Evergreen" and the first letter of "Airways." The name "EVA" is always spelled in capital letters and is pronounced "E-V-A". However, the ICAO callsign is pronounced “Eva”. The airline uses the logo of its parent company, using green with an orange trim. The orange trim was removed on the current logo.{{cite web|url=http://www.evaair.com.tw/english/com/eco1.htm|archive-url=https://web.archive.org/web/19970422125734/http://www.evaair.com.tw/english/com/eco1.htm|title=Corporate Image|publisher=EVA Airways|archive-date=22 April 1997|access-date=29 September 2009}}

File:Boeing 747-400 (EVA Air) B-16406 IAH.jpg

The standard EVA Air livery utilizes dark green, signifying durability, and orange, representing technological innovation. Originally, both the globe and background behind the globe were painted a respective shade of green on their initial 767-300ERs in 1991. This was later changed to the first standard scheme on all other aircraft.{{Cite web |title=Aviation Photo #0996206: Boeing 767-3T7/ER - EVA Air |url=https://www.airliners.net/photo/EVA-Air/Boeing-767-3T7-ER/996206 |access-date=2023-01-07 |website=Airliners.net}} The tail globe logo is intended to represent stability and reliability, and its positioning on the tail, with one corner off the edge, represents service innovation. The first standard EVA Air livery was updated in 2002, adding a larger typeface and the use of green covering the aircraft below the window line. The tail design and logo remained unchanged. In late 2015, EVA Air redesigned the livery and tail logo, using the dark green color on the belly, and cancelled the orange line on the edge of the tail to highlight the corporate identity.

Since 2003, EVA Air has adopted its current uniform, featuring dark green dresses with cropped jackets. Chief pursers are distinguished by orange highlights, gold bands, and orange stripes; flight attendants feature green trim and white stripes. The current uniform replaced the former green-and-orange necktie ensembles used in EVA Air's first twelve years.{{cite web|url=http://www.evaair.com/html/b2c/english/eva/News/2003/Apr_7_2003+-+EVA+GETS+NEW+LOOK.htm|title=EVA Air gets New Look|year=2003|publisher=EVA Airways|access-date=7 September 2008|url-status=dead|archive-url=https://web.archive.org/web/20080706115519/http://www.evaair.com/html/b2c/english/eva/News/2003/Apr_7_2003+-+EVA+GETS+NEW+LOOK.htm|archive-date=6 July 2008}}

EVA Air has used different slogans throughout its operational history. The first slogan appeared on English language advertising in the United States,EVA Air advertisements, Newsweek (1992), and National Geographic (1996) while the 1996 and 2003 versions were introduced internationally in both English and Mandarin. In 2005, a second "Sharing the world" slogan was introduced to complement the arrival of the airline's Boeing 777s.{{cite web|url=http://www.tma-online.at/?id=2417|title=EVA AIR: Erste B777-300ER im Anflug|date=19 July 2005|publisher=Travel Management Austria|last=Reitshammer|first=Christiane|access-date=16 September 2008}} EVA Air slogans have been as follows:

• Flying into the Future (2016–present)

File:Eva.air.cargo.arp.750pix.B-16113.jpg|alt=Side view of tri-jet aircraft in flight, with deployed landing gear]]

Founded concurrently with the passenger operations of EVA Air, EVA Air Cargo operates facilities in Europe, Asia, and North America. Its cargo operations have diversified to include transportation of high-tech equipment and special care items such as museum artwork{{cite magazine|title=EVA air moves masterpieces from France to Taiwan exhibit|magazine=World Trade|url=https://www.highbeam.com/doc/1G1-81298645.html|archive-url=https://web.archive.org/web/20170305035311/https://www.highbeam.com/doc/1G1-81298645.html|url-status=dead|archive-date=5 March 2017|date=1 January 2002}} and live zoological specimens.{{cite web|url=http://bne.com.au/files/pdf/quest_04Nov25.pdf |title=Operation animal airlift|date=November 2004|publisher=Brisbane Airport|access-date=7 September 2008|archive-url = https://web.archive.org/web/20070901204849/http://bne.com.au/files/pdf/quest_04Nov25.pdf |archive-date = 1 September 2007}} EVA Air has stated its goal of achieving a 50/50 split in revenues between its passenger and cargo operations. The airline's cargo operations are mainly operated via a fleet of Boeing 747-400,{{cite web|url=http://www.flyertalk.com/forum/13888490-post6.html|title=Compiled info for EVA Airways & TransAsia Airways|publisher=FlyerTalk|location=Taipei, Taiwan|date=10 August 2010|access-date=10 August 2010}} MD-11 dedicated freighters, Boeing 747-400 Combi aircraft, and additional belly cargo space on passenger aircraft.

Following the establishment of its A330 fleet and the introduction of Boeing 777 long-haul aircraft, the airline converted some of its older Boeing 747-400 passenger aircraft to freighters to meet cargo market demands.{{cite web|url=http://www.aircargoworld.com/regions/pacific_1207.htm |title=Air Cargo World Online – EVA's Shift|year=2007

|publisher=Air Cargo World|last=Putzger|first=Ian|access-date=7 September 2008 |archive-url = https://web.archive.org/web/20080323050929/http://www.aircargoworld.com/regions/pacific_1207.htm |archive-date = 23 March 2008}} EVA Air Cargo established its European Cargo Center in Brussels in 2003{{cite magazine|title=EVA Air opens EVA Air Cargo Center Europe in Brussels|magazine=Air Transport World|date=1 October 2003}} and opened its Southern China Cargo Center in Hong Kong in 2006.{{cite web|url=http://atwonline.com/news/story.html?storyID=5254|title=ATW Daily News: EVA Air Southern China Cargo Center |date=1 June 2006|publisher=Air Transport World|access-date=18 May 2008}}

As of 2007, EVA Air Cargo had 43 weekly cargo flights to London, Vienna, Brussels and US destinations including Los Angeles, Dallas/Fort Worth, Chicago, Atlanta and New York. The carrier also has code-shares with international airlines including Air Nippon (a subsidiary of All Nippon Airways), British Airways World Cargo, Austrian Airlines and Lufthansa Cargo.{{cite web|url=http://www.avbuyer.com.cn/e/2008/24649.html|title= Air cargo excellence survey ranks EVA 6th among top 50 carriers|date=3 April 2008|publisher=AV Buyer|access-date=7 September 2008|archive-url=https://web.archive.org/web/20110722041750/http://www.avbuyer.com.cn/e/2008/24649.html|archive-date=22 July 2011}}

In recent years, the airline has focused its North American cargo operations solely on point-to-point routes. By 2004, EVA Air Cargo ranked among the world's top 10 largest air freight companies.{{cite web|url=http://www.aircargoworld.com/Graphics/month/24ACWD0905.pdf |title=The World's Top 50 Cargo Airlines|year=2004|publisher=Air Cargo World|access-date=7 September 2008|archive-url = https://web.archive.org/web/20060314024409/http://www.aircargoworld.com/Graphics/month/24ACWD0905.pdf |archive-date = 14 March 2006}} Industry publication Air Cargo World ranked EVA Air Cargo sixth out of 50 in its 2008 Air Cargo Excellence Survey, a measure of cargo service customer service and performance.{{cite web|url=http://www.aircargoworld.com/features/0306_2.htm |title=Air Cargo World's Air Cargo Excellence Survey|year=2008|publisher=Air Cargo World|access-date=18 May 2008 |archive-url = https://web.archive.org/web/20080208222150/http://www.aircargoworld.com/features/0306_2.htm |archive-date = 8 February 2008}} In 2008, EVA Air handled the transport of two Chinese pandas, donated as a gift to the Taipei Zoo.{{cite news|url=http://www.taipeitimes.com/News/front/archives/2008/12/24/2003431931|title=Chinese pandas arrive at Taipei Zoo|date=24 December 2008|newspaper=Taipei Times|last=Lu|first=Meggie|access-date=18 January 2009}}

{{further|Evergreen Group#Evergreen Aviation Technologies Corporation|l1=Evergreen Aviation Technologies Corporation}}

EVA Air service divisions further include pilot and cabin attendant training facilities, along with its Evergreen Sky Catering and Evergreen Airline Services ground support divisions. EVA Air has partnered with General Electric since 1998 to operate the Evergreen Aviation Technologies Corporation (EGAT), a heavy maintenance and aircraft overhaul service.The world's largest air freighter. (747 Large Cargo Freighter, Evergreen Aviation Technologies Corp.) Logistics Today, October 2006. Evergreen Aviation Technologies Corporation provides safety, repair, and refit services for EVA Air, other airlines' aircraft, and has handled the modification of four Boeing 747 Large Cargo Freighter aircraft for Boeing's 787 Dreamliner production program.

{{further|List of EVA Air destinations}}

File:B-16722 (32371791281).jpg (B-16722) in Hello Kitty Shining Star special livery|alt=Side view of aircraft in flight; fuselage painted with Sanrio characters' faces.]]

Most EVA Air flights originate out of Taoyuan International Airport, its main hub near Taipei, Taiwan. At Taoyuan International Airport, EVA Air's flight operations are concentrated in Terminal 2. Additionally, EVA Air and its domestic subsidiary UNI Air operate numerous flights out of Kaohsiung International Airport. A focus city for EVA Air outside of Taiwan is Bangkok, (its main hub being Suvarnabhumi Airport), with westerly connections to all its European destinations except for Paris, Munich, and Milan which are flown non-stop. Vienna is served both non-stop from Taipei{{cite web |url=https://www.flightradar24.com/data/flights/br65 |website=EVA Air flight BR65, flightradar24 |access-date=16 April 2024 |title=Live Flight Tracker - Real-Time Flight Tracker Map }} and via Bangkok.{{cite web |url=https://www.flightradar24.com/data/flights/br61 |website=EVA Air flight BR61, flightradar24 |access-date=16 April 2024 |title=Live Flight Tracker - Real-Time Flight Tracker Map }}

Through the mid-2000s, EVA Air's route network was affected by the political status of Taiwan, which has historically limited access for Taiwanese airlines to Europe and certain Asian countries. Because Taiwanese carriers did not have direct access to China, EVA Air has used Hong Kong, Bangkok and Macau as interline destinations. EVA Air operated regular charter flights to China in 2008. The airline began regularly scheduled, direct cross-strait operations in December 2008, following the restoration of direct travel links.{{cite news|url=http://www.taiwantoday.tw/ct.asp?xItem=47483&CtNode=429|title=Direct links to provide new business opportunities|date=2 January 2009|newspaper=Taiwan Journal|last=Chang|first=Meg|access-date=18 January 2009|archive-url=https://web.archive.org/web/20110718010432/http://www.taiwantoday.tw/ct.asp?xItem=47483&CtNode=429|archive-date=18 July 2011|url-status=dead}}

A Houston (George Bush Intercontinental Airport) route was opened in June 2015, and service to Chicago (O'Hare International Airport) began on 2 November 2016, using a 777-300ER, as part of a planned increase in North American flights from 58 flights to 77 flights a week.

EVA Air launched a new year-round service to Istanbul on 5 March 2016, operating 777-300ER aircraft. This route was first downgraded to a seasonal frequency and then cancelled altogether by September 2016.{{cite web|url=http://www.routesonline.com/news/38/airlineroute/268884/eva-air-cancels-istanbul-service-resumption-in-s17/|website=Routesonline|title=EVA Air cancels Istanbul service resumption in S17|date=15 September 2016}} EVA Air also launched daily service to Cebu, Philippines on 27 March 2016 using A321-200 aircraft. Furthermore, EVA Air expanded its Southeast Asian services by offering daily flights to Chiang Mai on 1 July 2018.

In November 2024, EVA Air president Clay Sun revealed that the airline will commence flight from Taipei to Dallas beginning 3 November 2025. Dallas will be the airline's 7th destination in the United States after Houston, New York, Los Angeles, Chicago, Seattle and San Francisco. This will also mark Taipei, the capital of Taiwan, to be the fifth Asian city to service nonstop route to Dallas-Fort Worth after Tokyo, Seoul, Hong Kong and Shanghai.{{Cite web |title=Eva Air will fly Taiwan-Dallas route |url=https://www.travelweekly.com/Travel-News/Airline-News/Eva-Air-flying-Taiwan-Dallas-route |access-date=2024-12-02 |website=www.travelweekly.com |language=en}}

EVA Air has codeshare agreements with the following airlines:{{cite web|url=http://centreforaviation.com/profiles/airlines/eva-air-br |title=Profile on EVA Air |website=CAPA|publisher=Centre for Aviation|access-date=30 October 2016|archive-url=https://web.archive.org/web/20161030212252/http://centreforaviation.com/profiles/airlines/eva-air-br |archive-date=30 October 2016|url-status=live}}

{{div col|colwidth=20em}}

• Aegean Airlines
• Air Canada
• Air China
• Air India{{cite web|url=http://www.routesonline.com/news/38/airlineroute/270141/air-india-eva-air-begins-codeshare-service-from-dec-2016/?platform=hootsuite|title=Air India / EVA Air begins codeshare service from Dec 2016|publisher=Airlineroute|access-date=30 November 2016}}
• Air Macau{{cite web|title=EVA Air / Air Macau Resumes Codeshare Partnership in NS25|url=https://www.aeroroutes.com/eng/250318-brnxcodeshare}}
• Air New Zealand{{cite web |title=EVA Air and Air New Zealand sign codeshare agreement – Blue Swan Daily |url=https://blueswandaily.com/eva-air-and-air-new-zealand-sign-codeshare-agreement/ |website=blueswandaily.com |access-date=5 November 2018 |language=en-AU}}
• All Nippon Airways
• Asiana Airlines
• Avianca
• Bangkok Airways
• Copa Airlines{{cite web|url=https://www.routesonline.com/news/38/airlineroute/281298/eva-air-copa-airlines-begins-codeshare-service-from-nov-2018/|title=EVA Air / Copa Airlines begins codeshare service from Nov 2018|publisher=Routesonline|date=1 November 2018}}
• Hainan Airlines
• Hong Kong Airlines
• Juneyao Air
• Shandong Airlines
• Shenzhen Airlines
• Singapore Airlines
• Thai Airways International
• Turkish Airlines
• Uni Air {{small|(Subsidiary)}}
• United Airlines

{{div col end}}

{{As of|2025|2}}, EVA Air operates the following aircraft:{{cite web|url=https://www.evaair.com/en-tw/fly-prepare/our-fleets/passenger-airplanes/|title=Our Fleets - Passenger Airplanes|website=EVA Air}}{{cite web|url=https://www.evaair.com/en-tw/fly-prepare/our-fleets/cargo-airplanes/|title=Our Fleets - Cargo Airplanes|website=EVA Air}}

{{more citations needed section|date=November 2015}}

In October 2005, EVA Air launched a campaign with Japanese company Sanrio to create the "Hello Kitty Jet," featuring the popular Japanese character.{{cite web|url=http://www.highbeam.com/doc/1G1-137749611.html|archive-url=https://web.archive.org/web/20130926085537/http://www.highbeam.com/doc/1G1-137749611.html|url-status=dead|archive-date=26 September 2013|title=Hello Kitty to fly on Taiwan's Eva Air|date=20 October 2005|publisher=Kyodo News International|access-date=3 April 2012}} Using the airline's A330-200, the exterior adopted a livery of Hello Kitty characters. A year later, the airline launched a second Hello Kitty Jet. The aircraft featured a Hello Kitty motif on exterior and interior furnishings and features.{{cite news|url=http://www.taipeitimes.com/News/biz/archives/2006/10/21/2003332749/print|title=EVA panders to Hello Kitty fans|date=21 October 2006|newspaper=Taipei Times|last=Ho|first=Jessie|access-date=25 May 2008|archive-date=10 June 2019|archive-url=https://web.archive.org/web/20190610104359/http://www.taipeitimes.com/News/biz/archives/2006/10/21/2003332749/print|url-status=dead}} Both aircraft were used to serve Japanese destinations,{{cite news|url=http://www.theage.com.au/executive-style/culture/i-am-kitty-hear-me-purr-20090518-b8s9.html|title=I am Kitty; hear me purr|date=5 September 2008|newspaper=The Daily Yomiuri|last=Baker|first=Tom|access-date=7 September 2008|url-status=dead|archive-url=https://web.archive.org/web/20090821132036/http://www.theage.com.au/executive-style/culture/i-am-kitty-hear-me-purr-20090518-b8s9.html|archive-date=21 August 2009}} and from mid–July 2007, also Taipei-Hong Kong routes. The original Hello Kitty livery was retired in 2009, but in 2011 EVA Air announced its return in redesigned form to mark the carrier's 20th anniversary and renew interest in Japanese tourism.{{cite web|url=http://focustaiwan.tw/ShowNews/WebNews_Detail.aspx?Type=aLIV&ID=201108060020 |title=EVA Air's 'Hello Kitty' aircraft set for a comeback|website=Focus Taiwan|publisher=Central News Agency|date=6 August 2011|access-date=28 August 2011}} For this occasion, EVA Air had ordered brand-new Airbus A330-300s to be painted in an all-new Hello Kitty livery, which the first three were the Hello Kitty with Magic Stars, Hello Kitty Loves Apples, and Hello Kitty Around the World.

After the introduction of the "refreshed" Hello Kitty Livery on three EVA Air A330s, EVA Air decided to introduce two additional Hello Kitty A330 jets, launched in May and June 2012. The fourth and fifth Hello Kitty jets are known as Hello Kitty Speed Puff and Hello Kitty Happy Music respectively. In 2013, the carrier rolled out its sixth Hello Kitty jet Hand in Hand, this time on a Boeing 777-300ER, until it was repainted into the new EVA Air livery in May 2021. The aircraft featured all the main characters from the Sanrio family. In 2015, the seventh and final Hello Kitty jet, Kikilala-themed Shining Star Boeing 777-300ER, rolled out, until it was re-themed into Besties.

File:EVA Air Airbus A330 B-16331 Taiwan Taoyuan 2023 (03).jpg Travel Fun livery]]

In 2017, the first three of the Hello Kitty jets, Hello Kitty with Magic Stars, Hello Kitty Loves Apples, and Hello Kitty Around the World were re-themed into Bad Badtz-Maru Travel Fun, Joyful Dream, and Celebration Flight respectively. At the same time, the Gudetama Comfort Flight were added onto the A321, and the Hello Kitty Speed Puff and Hello Kitty Happy Music were phased out.

In November 2024, an Airbus A321-200 was painted in the Hello Kitty Pinky jet.

File:B-16703 Boeing 777 Eva Air (9473896628).jpg

In July 2006, EVA Air's third new Boeing 777-300ER was Boeing's center stage at the 2006 Farnborough Airshow in a static display.{{cite web|url=http://www.boeing.com/commercial/news/2006/q3/060716a_pr.html|title=EVA Air's Boeing 777-300ER Arrives at Farnborough International Air Show 2006|date=July 2006|publisher=The Boeing Company|access-date=7 September 2008|archive-url = https://web.archive.org/web/20080229130820/http://www.boeing.com/commercial/news/2006/q3/060716a_pr.html |archive-date = 29 February 2008}} The aircraft, with its special 777-300ER "Rainbow" livery, was leased by Boeing for a week to be presented at the show. The first three EVA Air Boeing 777 aircraft featured this livery, which were repainted in 2013 (B-16701 in Star Alliance livery, B-16702 in regular livery, B-16703 in Hello Kitty "Hand in Hand" livery, which has been repainted to the standard livery in 2021).

For the 2010 Taipei International Flora Exposition, EVA Air debuted a floral-inspired design for its A330-200 aircraft, highlighting the carrier's official sponsorship of the event;{{cite web|url=http://www.2010taipeiexpo.tw/ct.asp?xItem=10963&ctNode=848&mp=3|title=2010 Taipei International Flower Exhibition Flower Expo concept of EVA Air flight published for the first time|publisher=2010 Taipei International Flower Exhibition|access-date=23 June 2010|date=2 April 2010|archive-url=https://web.archive.org/web/20140508224239/http://www.2010taipeiexpo.tw/ct.asp?xItem=10963&ctNode=848&mp=3|archive-date=8 May 2014|url-status=dead}}{{cite web|url=https://mall.evaair.com/Shop_Product.aspx?pn=1&pn1=3&ProductID=G5400812&PriceSeq=1&Page=1|title=EVA Air limited A330-200 1:200|publisher=EVA Airways|access-date=23 June 2010|url-status=dead|archive-url=https://web.archive.org/web/20110710205053/https://mall.evaair.com/Shop_Product.aspx?pn=1&pn1=3&ProductID=G5400812&PriceSeq=1&Page=1|archive-date=10 July 2011}} the "Flora Expo cabin concept" introduced interior products such as in-flight meals with a flower motif.

The majority of EVA Air's long-haul fleet is based on the Boeing 777-300ER, with the carrier's initial order for 15 all delivered by 2011. In 2006, the airline decided against proceeding with an order for two Boeing 777-200LR (stating that with the 777-300ERs would give it sufficient passenger capacity), and they were converted into orders for two 777-200F cargo aircraft.{{cite web|url=https://www.flightglobal.com/news/articles/eva-bolsters-cargo-with-order-swap-210660/ |title=EVA bolsters cargo with order swap|date=21 November 2006|publisher=Reed Business Information |website=Flightglobal |last=Francis|first=Leithen |access-date=18 May 2008}} In late 2010, EVA Air indicated it planned to lease three A330-300 aircraft for Asian routes in 2011.{{cite web|url=http://www.taipeitimes.com/News/biz/archives/2010/11/11/2003488210|title=Major air companies expanding fleets to meet China demand|work=Taipei Times|access-date=13 November 2010|date=2 November 2010}} In mid-2011, EVA Air announced plans to acquire further 777-300ERs to complete the replacement of its 747-400 aircraft on Europe and US routes, along with A321 series narrow-body jets to replace its MD-90 fleet.{{Cite web|url=http://news.cens.com/cens/html/en/news/news_inner_36749.html|title=EVA Airways Budgets NT$100 B. to Purchase 25 New Planes|work=Taiwan Economic News|access-date=28 June 2011|date=27 June 2011|url-status=dead|archive-url=https://web.archive.org/web/20110701094643/http://news.cens.com/cens/html/en/news/news_inner_36749.html|archive-date=1 July 2011}} On 8 May 2012, EVA Air signed orders with Boeing for three additional 777-300ERs, and also announced a lease of four more 777-300ERs.{{cite web |url= https://www.bloomberg.com/news/2012-05-08/more-eva-air-signs-deal-with-boeing-to-buy-3-b777-300er-planes.html |title=MORE: EVA Air Signs Deal With Boeing to Buy 3 B777-300ER Planes|publisher=Bloomberg |first=Yu-Huay |last=Sun|date=8 May 2012|access-date=8 May 2012}} Due to falling freight demand, the airline restructured its cargo fleet by retiring its McDonnell Douglas MD-11s. The last 747-400M flight was conducted on 5 January 2015, ending its 22-year service.{{citation needed|date=March 2019}}

At the Paris Airshow in 2015, EVA Air announced its intention to purchase five Boeing 777F cargo aircraft{{Cite news|title =EVA Airways intends to purchase five 777 Freighters|url = http://boeing.mediaroom.com/2015-06-15-Boeing-Statement-on-EVA-Airways-Intent-to-Purchase-Five-777-Freighters|date=15 June 2015|access-date=22 June 2015}} and four Airbus A330-300s.{{cite news|title = AIRSHOW-Taiwan's EVA Air says intends to buy four more Airbus A330s|url = https://www.reuters.com/article/airshow-france-eva-airbus-idUSFWN0YU09N20150616|work = Reuters|date =16 June 2015|access-date = 22 June 2015}} EVA Air confirmed the order of up to 24 Boeing 787-10s and two additional Boeing 777-300ERs. It also announced the additional lease of 787 aircraft.{{Cite news|title =EVA Air buys five new freight aircraft from Boeing|url = http://www.taipeitimes.com/News/biz/archives/2015/07/22/2003623587|date=22 July 2015|access-date=22 July 2015}}{{Cite news|title =EVA Airways Finalize Taiwan's Largest Ever Commercial Airplane Purchase|url =http://www.boeing.com/commercial/customers/eva-air/eva-airways-finalize-taiwan-s-largest-ever-commercial-airplane-purchase.page}}

EVA announced in late 2015 that it would be retiring all of its leased A330-200 aircraft by the end of 2016, replacing them with the newly ordered A330-300s.{{cn|date=February 2024}}

Following the changes of air traffic demand due to the COVID-19 pandemic, the airline switched 7 787-10s with 4 787-9s and 3 777Fs. Regarding the replacement of the 777-300ER passenger aircraft, the airline ordered 18 Airbus A350-1000 aircraft in November 2023 to replace the first batch models (those built between 2005 and 2010), three of which would be converted to freighters under EVA Air Cargo to supplement the 777-200F. The later batch models (those built between 2014 and 2017) can be replaced with either the 777-9 or additional A350-1000 orders. As with the older Airbus fleet, 15 A321neos are ordered from Airbus to replace the older A321's, while the A330s are planned to be replaced by further 787 orders by 2029.{{cn|date=February 2024}}

As the 777s continued to phase in, the 747s were progressively retired. On 5 January 2015, EVA Air retired its first 747 variant, the 747-400M Combi. In 2016, EVA announced that the last 747-400 passenger service would be mid-May 2017. The airline also plans to retire the 747 freighters when the 777 freighters are delivered. EVA retired the Boeing 747-400 passenger aircraft from its fleet on 21 August 2017.{{cite web|url=https://www.flightglobal.com/news/articles/picture-eva-air-retires-boeing-747-400-passenger-ai-440440/|title=PICTURE: EVA Air retires Boeing 747-400 passenger aircraft|date=21 August 2017|access-date=29 May 2018}} The following year, the production 747 freighters were retired, leaving the converted 747 freighters in service until 2019.

{{advert|date=February 2024}}

Hello Kitty Flights

EVA Air operated Hello Kitty-themed flights from 2005 to 2008, and reintroduced them in 2011. These flights have since become a popular feature of their service, with some routes experiencing high passenger load factors, typically around 85%.{{cn|date=February 2024}}

{{Update|section|date=March 2019}}

At Taiwan Taoyuan International Airport, EVA Air has introduced the EVA Air Check-in Kiosks at T2, counters 6A, allowing passengers to check in and print their boarding passes electronically, since December 2009.{{cite web|url=http://www.evaair.com/html/b2c/english/plan/kiosk|title=EVA Air Airport Service Kiosk|publisher=EVA Airways|access-date=12 July 2010|date=2 December 2009|url-status=dead|archive-url=https://web.archive.org/web/20100613004115/http://www.evaair.com/html/b2c/english/plan/KIOSK/|archive-date=13 June 2010}} The kiosks are currently available at Taiwan Taoyuan International Airport and Taipei Songshan Airport. Over time, EVA will install these counters in airports in China and other international EVA Air destinations. Outside of Taiwan, it is only currently available in Los Angeles, Tokyo, and Osaka. Previously, passengers checking in for an EVA Air flight would have to go to an airline representative at the counters.

File:BR 852 - 777-35E - EVA AIR - Royal Laurel Class (11975949583).jpg layout|alt=Airline business cabin. Rows of seats arranged between aisles.]]

EVA Air offers three classes of service on its long-haul flights: "Royal Laurel"/"Premium Laurel" (business), Premium Economy Class, and Economy Class. All cabins feature satellite phones, audio video on demand (AVOD) entertainment,{{cite web|url=http://news.cheapflights.com/airlines/2007/08/more-triple-sev.html

|title=More 'Triple-Sevens' do transpacific duties – EVA Air's entry|date=27 August 2007|publisher=Cheapflights.com|last=Chandler|first=Jerry

|access-date=7 September 2008}}{{dead link|date=June 2011|fix-attempted=yes}} SMS service,{{cite web|url=http://www.oag.com/graphics/ETEOct05.pdf|page=10|title=Executive travel – EVA Air uncontained success for Taiwan's shipping-owned airline|date=October 2005|publisher=OAG|access-date=31 August 2014|url-status=dead|archive-url=https://web.archive.org/web/20061026095049/http://www.oag.com/graphics/ETEOct05.pdf|archive-date=26 October 2006}} and in a number of Boeing 777 cabins, mood lighting (B-16718-B-16738). Domestic and short-haul international services flown also feature a short-haul business class.

In the latter half of 2007, EVA Air's Boeing 747-400 fleet was upgraded to feature the airline's latest seating classes; the addition of Premium Laurel class on the Boeing 747-400 succeeded the previous "Super First" and "Super Business" cabins.{{cite web|url=http://www.travelmole.com/stories/1122998.php|title=EVA Air to run upgraded Boeing 747-400 on London route|date=8 October 2007|publisher=TravelMole|last=Davies

|first=Phil|access-date=7 September 2008}}{{cite web|url=http://flatseats.com/Reviews/eva.htm

|title=FlatSeats – EVA Air Business Class|year=2008|publisher=Skytrax|access-date=7 September 2008}} In early 2012, EVA Air officials unveiled a redesigned "Royal Laurel" business class, including 180-degree, fully flat seats in reverse herringbone layout, which was first introduced on Boeing 777-300ER services in June 2012 between Taipei and New York.

File:BR852 - EVA AIR - Royal Laurel Class (11203031204).jpg

{{Multiple image

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EVA Air currently has five classes. In May 2012, EVA Air announced the introduction of a new business class on select, redesigned Boeing 777-300ER aircraft: Royal Laurel Class. The cabin features 38 lie-flat bed/seats in a reverse herringbone configuration pitched at {{convert|2000|and|650|mm|abbr=on}} wide. Laptop power and multi-port connectors (USB/iPod) are available at each seat.{{cite web|title=EVA Premieres Royal Laurel Class|url=http://www.evaair.com/en-us/news-releases/2012/eva-premieres-royal-laurel-class.html?filter=&archiveYear=2012|publisher=EVA Airways|access-date=10 November 2012|url-status=dead|archive-url=https://web.archive.org/web/20140508222902/http://www.evaair.com/en-us/news-releases/2012/eva-premieres-royal-laurel-class.html?filter=&archiveYear=2012|archive-date=8 May 2014}} The Royal Laurel class seating arrangement is in a 1–2–1 abreast arrangement.{{cite web|url=http://www.seatguru.com/airlines/Eva_Airways/Eva_Airways_Boeing_777-300ER.php|title=SeatGuru Seat Map EVA Air Boeing 777-300ER (77N)|publisher=SeatGuru|access-date=10 November 2012}} The airline is offering this cabin on all flights operated by the Boeing 777. On 20 September 2018, EVA Air debuted the Boeing 787 Royal Laurel Class. The seat was designed by Designworks, a BMW Group company. The new Royal Laurel Class seats are 584 mm (23 in) wide and recline into flat-bed positions that have a pitch of 1,930 mm (76 in) long. There are 26 Royal Laurel Class seats on the Boeing 787-9. The Royal Laurel Class cabin on the Boeing 787-10 features 40 seats.

Premium Laurel Class, EVA Air's existing business class cabin, was introduced in 2003 with the A330-200, and expanded to more destinations with the Boeing 777-300ER in 2005 and refitted Boeing 747-400 (replacing "Super First") in 2007. Seats are pitched at {{convert|1549|mm|abbr=on}} in Premium Laurel in a pod-style layout, and can convert to an angled lie-flat bed. Laptop power is available.

Premium Laurel class seating is in a 2–2–2 abreast arrangement on the A330.{{cite web|url=http://www.seatguru.com/airlines/Eva_Airways/Eva_Airways_Airbus_A330-200.php|title=SeatGuru EVA Air Airbus A330-200 (332)|publisher=SeatGuru|access-date=13 June 2009}} In 2016, Premium Laurel was upgraded to the new B/E Aerospace seats in a 2-2-2 configuration.

Business Class, EVA Air's short haul business class cabin on the A321, consists of eight seats. These seats feature a 10.6-inch in-flight entertainment system and 110 V power outlets. Seat pitch is 45 inches.

{{visible anchor|Premium Economy Class}} is offered in a dedicated cabin on the Boeing 777. Premium Economy Class has wider seating and legroom (in a 2-4-2 layout), and a seat similar to short-haul business class with a footrest, {{convert|970|to|1020|mm|abbr=on}} pitch, adjustable winged headrests, and laptop power. Service levels in Premium Economy Class are similar to Economy Class, but food and amenities are improved, along with the seating. Premium Economy passengers further receive an amenity kit on most flights.{{cite web|url=http://www.travelagentcentral.com/air-travel/eva-airs-elite-class|title=EVA Air's Elite Class is an affordable upgrade from economy|publisher=TravelAgentCentral|access-date=13 June 2009|last=Rogers|first=Mark|date=4 June 2007}} There are two or four lavatories (dependent on aircraft configuration) that are dedicated to Premium Economy Class passengers.

Economy Class is available on all EVA Air aircraft, featuring {{convert|840|mm|abbr=on}} pitch, touchscreen personal entertainment screens, sliding seat cushions, and adjustable winged headrests. Each seat is also equipped with a personal handset satellite telephone which can be used with a credit card. Economy seating is in 3–3–3 arrangement on the Boeing 777 and Boeing 787 Dreamliner,{{cite web|url=http://www.seatguru.com/airlines/Eva_Airways/Eva_Airways_Boeing_777-300.php|title=SeatGuru Seat Map EVA Air Boeing 777-300ER (773)|publisher=SeatGuru|access-date=13 June 2009}} 3–4–3 on certain Boeing 777 aircraft, 3–3 on the A321,{{cite web|url=http://www.seatguru.com/airlines/Eva_Airways/Eva_Airways_Boeing_747-400_380.php|title=SeatGuru EVA Air Boeing 747-400|publisher=SeatGuru|access-date=13 June 2009}} and 2–4–2 on all A330s. In Economy Class of the A321 there is no personal entertainment, with only overhead screens.

A new Economy and Premium Economy cabin is available on 777-300ER aircraft. Those new seats have improved entertainment systems and USB and 110 V AC ports in each seat. It includes a seat-back screen that is 11.1 inches, compared to the previous 9 inches.{{cite news|title=EVA Air Takes Delivery of Two 777-300ERs With a New Cabin Product|url=http://www.airlinereporter.com/2014/05/eva-air-takes-delivery-of-two-777-300ers-with-a-new-cabin-product/}}

In 2018, EVA Air renamed Elite Class to Premium Economy Class.{{Cite web|url=https://www.evaair.com/en-us/about-eva-air/news/news-releases/2018/2018-01-10-2018-with-new-inflight-treats.html|title=EVA Welcomes 2018 with New Inflight Treats, Amenities Airline creates something new for passengers in every cabin – EVA Air {{!}} America|website=www.evaair.com|language=en|access-date=26 April 2018}}

EVA Air's audio video on demand (AVOD) entertainment system, Star Gallery, is available in all classes, except Airbus A321 Economy class. This system has 40 movies and short features, interactive games, and over 100 music albums.{{cite web|url=http://www.shephard.co.uk/Inflight/default.aspx?Action=-1000945703&ID=1673b334-06bb-4c12-ad7d-9ce660836268 |title=EVA Air to put spruced-up 747 on Taipei-London|date=6 October 2007|publisher=Shephard Group|access-date=7 September 2008 |archive-url = https://web.archive.org/web/20071011035934/http://www.shephard.co.uk/Inflight/default.aspx?Action=-1000945703&ID=1673b334-06bb-4c12-ad7d-9ce660836268 |archive-date = 11 October 2007}} Programs are mainly in Mandarin and English, with some selections in Japanese, German, and French.

Star Gallery entertainment categories include such areas as Sky Hollywood (films), Sky Concert Hall (music and playlist creator), Kids' World (entertainment geared toward younger travelers), among others. The Panasonic Avionics 3000i system can display Mandarin, English, or Japanese text. On certain aircraft, a Panasonic EX3 system is installed. Since 2005, customers can also send SMS text messages and emails to the ground using their personal handsets and seatback screens.

Seatback video is not available in Economy Class on A321-200s.

enVoyage is EVA's inflight magazine and features articles in English, Mandarin and Japanese.{{cite web|url=http://elc.it.lhu.edu.tw/LHUIT/AssignHW/56/89/D91421134/%E5%9C%8B%E9%9A%9B%E8%A1%8C%E9%8A%B7%E6%9C%9F%E6%9C%AB%E5%A0%B1%E5%91%8A-%E5%80%8B%E6%A1%88%E5%85%AC%E5%8F%B8-%E9%95%B7%E6%A6%AE%E6%B5%B7%E9%81%8B%E9%95%B7%E6%A6%AE%E7%A9%BA%E9%81%8B.doc|title=Department of International Trade Case Study: EVA Air|language=zh-tw, en|publisher=Lunghwa University of Science and Technology|access-date=13 June 2009|year=2005|quote=Royal Laurel ({{lang|zh-Hant|皇璽桂冠艙}}), Premium Laurel ({{lang|zh-Hant|桂冠艙}}), Elite Class ({{lang|zh-Hant|菁英艙}}), Super First ({{lang|zh-Hant|超級頭等艙}}), Super Business ({{lang|zh-Hant|超級商務艙}}), Evergreen Deluxe ({{lang|zh-Hant|長榮客艙}}), Economy Deluxe ({{lang|zh-Hant|經濟豪華艙}})|url-status=dead|archive-url=https://web.archive.org/web/20100119072820/http://elc.it.lhu.edu.tw/LHUIT/AssignHW/56/89/D91421134/%E5%9C%8B%E9%9A%9B%E8%A1%8C%E9%8A%B7%E6%9C%9F%E6%9C%AB%E5%A0%B1%E5%91%8A-%E5%80%8B%E6%A1%88%E5%85%AC%E5%8F%B8-%E9%95%B7%E6%A6%AE%E6%B5%B7%E9%81%8B%E9%95%B7%E6%A6%AE%E7%A9%BA%E9%81%8B.doc|archive-date=19 January 2010}} EVA Air's duty-free shopping brochure, named EVA Air Sky Shop, is included at each seat in either paper or video form, with sales occurring in-flight, typically after meal services. EVA Air also stocks a supply of newspapers and magazine publications on international flights, selection depending on route.

File:EVA Air Premium Laurel catering.jpg to Hong Kong (HKG) route|alt=Business class meal. Cloth-covered tray with napkin, tall glass, two round bowls with fruits and chocolate cake; plate with bread and butter, large dish with potatoes, meat, and vegetables.]]

EVA Air offers a variety of meals on intercontinental routes, depending on seat class, destination, and flight length. Western and Eastern menu selections are typically offered,Rogers, Mark. Destinations - Pacific/Asia: EVA Air's Elite Class. TravelAgent, July 2007, p. 64. including seasonal menu selections varied by destination. Special meal offerings can be requested in each class during booking, including children's, religious, vegetarian, and other meals.

In Royal Laurel Class and Premium Laurel Class, passengers can pre-order gourmet entreés, depending on destination, including specialties produced by Din Tai Fung, an award-winning Taiwanese restaurant. Royal Laurel cabins on the Boeing 777 also feature an in-flight refreshment bar, and European wine selections are served.{{cite web|url=http://www.businesstraveller.com/news/business-traveller-cellars-in-the-sky-awards-2007|title=Business Traveller Cellars in the Sky Awards|date=2 May 2008|publisher=Business Traveller|access-date=18 January 2009}}

EVA AIR operates airline lounges under the brand name EVA AIR Lounge (formerly branded Evergreen Lounge) in major destination airports. Passengers eligible to enter these facilities include Royal Laurel, Premium Laurel and business class passengers, Infinity MileageLands Diamond, Gold, and Silver Card holders, Star Alliance Gold members, and eligible passengers travelling with airlines that have contracted with EVA Air on the lounge facilities.{{cite web|url=http://www.evaair.com/html/b2c/english/tips/Airport_service/Lounge_service/#|title=EVA Air – Lounge Service|year=2013|publisher=EVA Airways|access-date=27 November 2013|url-status=dead|archive-url=https://web.archive.org/web/20121017100348/http://www.evaair.com/html/b2c/english/tips/Airport_service/Lounge_service|archive-date=17 October 2012}}

EVA Air's four flagship lounges, located at Taiwan Taoyuan International Airport, are:

• The Garden (exclusively to Infinity MileageLands Diamond and American Express Centurion/EVA Air Co-brand Platinum/Citibank EVA Air Co-brand World Cardholders travelling in Royal Laurel/Premium Laurel/Business Class)
• The Infinity (accessible by all eligible passengers above and: Royal Laurel/Premium Laurel/Business Class passengers, Star Alliance First/Business Class Passengers and American Express Centurion/EVA Air Co-brand Platinum/Citibank EVA Air Co-brand World Cardholders travelling in Premium Economy/Economy Class)
• The Star (accessible by all eligible passengers above and: Infinity MileageLands Gold, Star Alliance Gold members, Business customers, Business class/elite passengers travelling with airlines contracted with EGAT on lounge facilities)
• The club by EVA Air (accessible by all eligible passengers above and: Infinity MileageLands Silver, Citibank Diamond Cardholders, Diners Club cardholders and Citibank EVA Air Cobrand Titanium/Platinum Cardholders).

File:EVA Air Infinity Lounge Taipei (12790126753).jpg

EVA Air also operates its EVA AIR lounges at Bangkok and Kaohsiung. It previously operated an outstation lounge at San Francisco.

EVA Air lounge services typically include refreshments, business facilities, and television and reading entertainment.

EVA Air's frequent flyer program, Infinity MileageLands, awards members points based on miles traveled and class of service. Infinity MileageLands points are redeemable for upgrades and free tickets, and can also be accumulated through credit card use, rental car agencies, Evergreen Laurel Hotels, and other participating services. Membership benefits include a dedicated reservation line, dedicated customer service hotlines, dedicated check-in services, holiday gifts (Diamond Card Holders), Evergreen Lounge access, additional baggage allowance with priority handling, and discounts on car rentals and hotels.{{cite web|url=http://www.evaair.com/en-us/infinity-mileagelands/membership-benefits/tiers-and-privileges/ |title=EVA Air – Infinity MileageLands Infinity MileageLands|year=2013|publisher=EVA Airways|access-date=18 June 2013}}

Membership into the program is free. The program is divided into four tiers: Green, Silver, Gold, and Diamond. Infinity MileageLands privileges are additive by membership tier, with higher tiers including all benefits listed for prior tiers. The program accepts miles flown on partner airlines and Star Alliance partners such as All Nippon Airways, Air Canada, and United Airlines, provided that the flights are booked and logged according to EVA Air frequent flier rules. Co-branded Cathay United Bank, American Express, Citibank, and Diners Club cards can also earn miles. Qualification levels and general benefits are listed on the EVA Air website.

EVA Air operates the following shuttle services in the United States and Europe, free for customers:

• To/from John F. Kennedy International Airport (New York City): In New Jersey: Jersey City, Piscataway, Fort Lee, East Hanover, Cherry Hill – In Pennsylvania: South Philadelphia and Cheltenham{{cite web|url=http://www.evaair.com/en-us/check-in-baggage-and-airports/shuttle-bus-service/free-shuttle-service-to-connect-pa-and-nj/|title=Service to Connect PA & NJ|publisher=EVA Airways|access-date=29 February 2016}}
• To/from George Bush Intercontinental Airport (Houston): Stops in the Dallas-Fort Worth area: Richardson{{cite web|url=http://www.evaair.com/en-us/check-in-baggage-and-airports/shuttle-bus-service/dallas-houston-dallas-free-shuttle-service-schedule/|title=Dallas – Houston – Dallas Free Shuttle Service Schedule|publisher=EVA Airways|access-date=29 February 2016|archive-date=5 September 2015|archive-url=https://web.archive.org/web/20150905090133/http://www.evaair.com/en-us/check-in-baggage-and-airports/shuttle-bus-service/dallas-houston-dallas-free-shuttle-service-schedule/|url-status=dead}}
• To/from Amsterdam Airport Schiphol: Saint-Gilles (Sint-Gillis), Brussels (near the Brussels-South (Midi) railway station) and Berchem, Antwerp (near Antwerp-Berchem bus station) – Co-operated with Reizen Lauwers NV{{cite web|url=http://www.evaair.com/en-us/check-in-baggage-and-airports/shuttle-bus-service/shuttle-bus-service-between-belgium-and-amsterdam-airport/|title=Between Belgium and Amsterdam Airport|publisher=EVA Airways|access-date=29 February 2016|archive-url=https://web.archive.org/web/20160319111023/http://www.evaair.com/en-us/check-in-baggage-and-airports/shuttle-bus-service/shuttle-bus-service-between-belgium-and-amsterdam-airport/|archive-date=19 March 2016|url-status=dead}} "NOT operate anymore"

To date, EVA Air has not had any aircraft losses or passenger fatalities in its operational history.{{cite web|url=http://www.airsafe.com/events/regions/asia.htm|title=Event Rates of Airlines in Asia and Australasia Since 1970|year=2008|publisher=AirSafe.com|access-date=16 December 2011}} As of 3 January 2024, EVA Air is ranked number 14 in safety by cntraveler.com.

{{cite web|title=The 20 Safest Airlines in the World|date=5 January 2017|url=https://www.cntraveler.com/story/the-safest-airlines-in-the-world}} According to the JACDEC Airline Safety Ranking 2018, EVA Air was ranked 15th out of 100 major airlines.{{cite web|title=JACDEC Airline Safety Ranking 2018|url=http://www.jacdec.de/airline-safety-ranking-2018/|access-date=25 January 2018|archive-url=https://web.archive.org/web/20180419103402/http://www.jacdec.de/airline-safety-ranking-2018/|archive-date=19 April 2018|url-status=dead}}

• 16 December 2016: EVA Air Flight 015, a Boeing 777-300ER (registered as B-16726) from Los Angeles International Airport to Taiwan Taoyuan International Airport narrowly missed colliding with Air Canada Flight 788 on takeoff, and subsequently nearly impacted Mount Wilson above Pasadena. With takeoffs that evening rerouted to the rarely used eastbound departure due to weather, the Los Angeles air traffic controller mistakenly told the pilot to turn left instead of right (as they would if the aircraft were taking off westbound, over the ocean). The aircraft complied, and instead headed north, climbing to {{convert|5000|ft|m|adj=mid}} as it headed towards {{convert|5710|ft|m|adj=mid|-high}} Mt. Wilson. The EVA aircraft was forced to take evasive action, and climb to {{convert|6000|ft|m}}, missing Mt. Wilson by less than {{convert|600|ft|m}}. Air Canada Flight 788, also departing Los Angeles, was taking the same route as the EVA aircraft and was forced to climb to {{convert|10,000|ft|m}} in evasive action.{{cite web|title=Flight controller accidentally sends jet on course toward Mt. Wilson after LAX takeoff|website=Los Angeles Times|date=21 December 2016|url=http://www.latimes.com/local/lanow/la-me-ln-faa-investigation-plane-wrong-direction-20161220-story.html|access-date=5 January 2017}}
• 2 December 2017: EVA Air Flight 035, a Boeing 777-300ER (registered as B-16718) was taxiing for departure at Toronto Pearson International Airport, struck a pole while taxiing in darkness. The aircraft suffered significant damage on its right leading edge and wing surface. The aircraft had not been taxiing on the centerline after deicing and therefore lacked wing clearance with the light pole. The flight was then cancelled.{{Cite news|url=https://www.flightglobal.com/news/articles/eva-777-300er-wing-damaged-by-pole-strike-443835/|title=EVA 777-300ER wing damaged by pole strike|date=4 December 2017|work=Flightglobal.com|access-date=4 December 2017|language=en-GB}}
• 10 June 2023: EVA Air Flight 189 from Taipei Songshan Airport, an Airbus A330-300 (registered as B-16340) {{Cite news|url=https://udn.com/news/story/6809/7225850?from=udn_ch2_menu_v2_main_index|title=長榮航空與泰航滑行道上驚傳碰撞 羽田機場關閉跑道|date=10 June 2023|work=United Daily News|access-date=10 June 2023|language=zh-TW}} heading to Haneda Airport in Tokyo, Japan struck the wing of Thai Airways International Flight 683, also an Airbus A330-300 (registered as HS-TEO, named Chutamat),{{Cite news|url=https://www.sanook.com/news/8886482/|title=ระทึก เครื่องบินชนกัน การบินไทย เฉี่ยวชน อีวีเอ กลางสนามบินฮาเนดะของญี่ปุ่น|date=10 June 2023|work=Sanook.com|access-date=10 June 2023|language=th}} which was to depart for Bangkok Suvarnabhumi Airport. The Thai Airways aircraft reportedly sustained minor damage, losing part of its wing as a result of the collision. The collision forced one of the runways of Haneda to close.{{Cite news|url=https://www.taiwannews.com.tw/en/news/4915272|title=Flights by Taiwan's EVA, Thai Airways clip wings at Tokyo Haneda Airport|date=10 June 2023|work=Taiwan News|access-date=10 June 2023|language=en-GB}}{{Cite news|url=https://timesofoman.com/article/131968-two-planes-collide-on-tokyo-runway|title=Two planes collide on Tokyo runway|date=10 June 2023|work=Times of Oman|access-date=10 June 2023|language=en-GB}}

• On 29 January 2019, a female EVA Air flight attendant issued a public complaint after EVA Air falsely accused her of taking part in pornography.{{Cite web|last=Everington|first=Keoni|title=EVA Air criticized for grilling flight attendant over prostitution, porn|url=https://www.taiwannews.com.tw/en/news/3629487|date=31 January 2019|access-date=10 September 2020|website=Taiwan News}}
• On 20 June 2019, Taiwan Flight Attendants Union (TFAU) started an air strike.{{Cite news|last=Everington|first=Keoni|date=20 June 2019|title=Taiwan's EVA Air flight attendants go on strike|work=Taiwan News|url=https://www.taiwannews.com.tw/en/news/3728291}} EVA Air and Taiwan Flight Attendants reached an agreement on 7 July 2019, stating that the strike would end on 10 July 2019.{{Cite web|last=Ben|date=7 July 2019|title=EVA Air Flight Attendant Strike Comes to an End|url=https://onemileatatime.com/eva-air-strike/|access-date=10 July 2019|website=One Mile at a Time|language=en-US}} About 1440 flights were cancelled and more than 280,000 passengers were affected from the air strike. The strike became the longest strike in Taiwan's history.{{Citation |title=The Longest Strike in History |date=2019-05-23 |work=Solidarity Under Siege |pages=199–225 |url=https://doi.org/10.1017/9781108297394.008 |access-date=2025-02-01 |publisher=Cambridge University Press |doi=10.1017/9781108297394.008 |isbn=978-1-108-29739-4}} The airline estimated a prospective loss of about US$97 million as a result of the strike.{{Cite web|date=8 July 2019|title=EVA Air cabin crew call off strike after 17 days|url=https://www.scmp.com/news/china/politics/article/3017741/taiwans-eva-air-cabin-crew-call-strike-after-17-days|access-date=10 July 2019|website=South China Morning Post|language=en}}

{{notelist}}

== See also ==

• List of airlines of Taiwan
• Air transport in Taiwan
• List of airports in Taiwan
• List of companies of Taiwan
• Transportation in Taiwan

{{reflist}}

• {{Commons category-inline}}
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