Talk:Amdocs#Article updates

{{Edit COI|answered=yes}}

Hello editors, I'd like to propose some changes to the article's Introduction. I suggest replacing the current introduction with the following:

{{box|Amdocs ({{langx|he|אמדוקס}}) is a multinational telecommunications technology company. Headquartered in St. Louis, Missouri, the company specializes in software and services for communications, media and financial services providers and digital enterprises. Amdocs was founded in Israel and is publicly traded on the Nasdaq stock exchange.}}

• Reasons: This consolidates the company description at the start, removes "with support and development centers located worldwide" since that seems a bit promo for the introduction, and changes Chesterfield to St. Louis to match the article body.

Let me know what you think, I welcome any thoughts or feedback. As always, because I am making this request as part of my work for Beutler Ink on behalf of Amdocs, I will not make direct edits. Cheers! BINK Robin (talk) 21:21, 13 March 2024 (UTC)

:{{ping|ARandomName123}} tagging you here since you’ve reviewed and implemented other requests for this article. Your feedback is welcome if you’re interested in taking a look. Thanks! BINK Robin (talk) 19:32, 25 March 2024 (UTC)

::@BINK Robin: How about this, where the nationality is in the first sentence, as is standard, and the year of founding is mentioned:

:: Amdocs ({{langx|he|אמדוקס}}) is an Israeli multinational telecommunications technology company. Headquartered in St. Louis, Missouri, the company specializes in software and services for communications, media and financial services providers and digital enterprises. Amdocs was founded in 1982 and is publicly traded on the Nasdaq stock exchange. ARandomName123 (talk)^{Ping me!} 22:10, 25 March 2024 (UTC)

:::{{reply to|ARandomName123}} Those changes make sense to me, thanks! BINK Robin (talk) 22:13, 25 March 2024 (UTC)

:{{Respond|greencheck2|Done}} as discussed. {{u|BINK Robin}}, for future reference, the {{tl|Reply to}} and other pinging methods will only work if your signature is added in the same edit. As a result, Special:diff/1215565530 failed to produce a ping. Please see the template linked above or WP:MENTION for more info. ARandomName123 (talk)^{Ping me!} 22:34, 25 March 2024 (UTC)

How is it an Israeli company today? HQ in the states; bought out more than 30 years ago by an American conglomerate… Explain in the article what qualifies Amdocs as Israeli please. — TadgStirkland⁴⁰¹ (Tadg^Talk) 04:16, 25 September 2024 (UTC)

:Removed the unnecessary attribution to being an Israeli company until someone can find a reliable source that states otherwise. — TadgStirkland⁴⁰¹ (Tadg^Talk) 09:44, 26 October 2024 (UTC)

{{edit coi}}

Hello, as part of my work for Beutler Ink on behalf of Amdocs, I have a few updates to propose for this article. Because of my conflict of interest, I will not make direct edits without explicit permission from volunteer editors.

• In the Infobox, I suggest removing the increase / decrease arrows.

:*Reason: They require additional maintenance, have no context without the previous year's figures they're referring to, and could be misinterpreted as indicating an amount of increase or decrease.

:*I've prepared a version of the Infobox without the arrows in the collapse box below

{{collapse top|Infobox}}

{{Infobox company

| name = Amdocs Limited

| image = Amdocs Park Ra'anana Israel.jpg

| image_caption = Amdocs facility in Ra'anana, Israel in 2022

| type = Public

| traded_as = {{ubl|{{NASDAQ|DOX}}|Russell 1000 component}}

| founders = {{ubl|Avinoam Naor|Boaz Dotan|Morris Kahn}}

| revenue = {{US$|5.00 billion|link=yes}} (2024)

| operating_income = US$629 million (2024)

| net_income = US$493 million (2024)

| assets = US$6.39 billion (2024)

| equity = US$3.46 billion (2024)

| predecessor = Aurec Information & Directory Systems

| founded = {{Start date and age|1982}} in Israel{{cite web|url=http://www.amdocs.com |title=Amdocs Website |publisher=Amdocs.com |access-date=26 January 2013}}

| hq_location = {{Plainlist|

• Chesterfield, Missouri, United States (corporate)
• Saint Peter Port, Guernsey (registered office)

}}

| key_people = {{Plainlist|

• Shuky Sheffer (CEO)
• Tamar Rapaport-Dagim (CFO & COO)

}}

| industry = Software

| num_employees = 29,058 (2024)

| website = {{url|amdocs.com}}

| footnotes = Financials {{asof|2024|9|30|lc=y|df=US}}.{{cite web |url=https://www.sec.gov/ix?doc=/Archives/edgar/data/1062579/000095017024137381/dox-20240930.htm |title=Amdocs Limited FY 2024 Annual Report (Form 20-F) |date=17 December 2024 |publisher=U.S. Securities and Exchange Commission |pages=46, F-6, F-7}}

}}

{{collapse bottom}}

• In Expansion, change "Companies acquired in the early 2000s include DST Innovis,{{cite web |url=https://www.bizjournals.com/sacramento/stories/2005/07/04/daily4.html |title=DST Innovis sells for $238 million |date=July 5, 2005 |website=Biz Journals |access-date=April 29, 2020}} XACCT Technologies,{{cite news |url=https://www.lightreading.com/cable-technology/amdocs-buys-xacct-at-last- |title=Amdocs Buys Xacct |date=December 22, 2003 |website=Light Reading |access-date=March 11, 2024}} Cramer Systems,{{cite news |url=https://www.lightreading.com/oss-bss-cx/amdocs-snaps-up-cramer |title=Amdocs Snaps Up Cramer |last=Willing |first=Nicole |date=July 19, 2006 |website=Light Reading |access-date=April 29, 2020}} and Sigvalue.{{cite web |url=https://www.reuters.com/article/amdocs-sigvalue/amdocs-to-buy-israels-sigvalue-for-85-mln-report-idUSL0310324020070103 |title=Amdocs to buy Israel's SigValue for $85 mln-report |date=January 21, 2007 |website=Reuters |access-date=April 29, 2020}}" to "Companies acquired in the early 2000s include DST Innovis,{{cite web |url=https://www.bizjournals.com/sacramento/stories/2005/07/04/daily4.html |title=DST Innovis sells for $238 million |date=July 5, 2005 |website=Biz Journals |access-date=April 29, 2020}} XACCT Technologies,{{cite news |url=https://www.lightreading.com/cable-technology/amdocs-buys-xacct-at-last- |title=Amdocs Buys Xacct |date=December 22, 2003 |website=Light Reading |access-date=March 11, 2024}} Cramer Systems,{{cite news |url=https://www.lightreading.com/oss-bss-cx/amdocs-snaps-up-cramer |title=Amdocs Snaps Up Cramer |last=Willing |first=Nicole |date=July 19, 2006 |website=Light Reading |access-date=April 29, 2020}} Sigvalue,{{cite web |url=https://www.reuters.com/article/amdocs-sigvalue/amdocs-to-buy-israels-sigvalue-for-85-mln-report-idUSL0310324020070103 |title=Amdocs to buy Israel's SigValue for $85 mln-report |date=January 21, 2007 |website=Reuters |access-date=April 29, 2020}} and Canadian internet billing firm Solect.{{cite news |title=COMPANY NEWS; AMDOCS TO PURCHASE NET SOFTWARE COMPANY IN TORONTO |last1= |first1= |url=https://www.nytimes.com/2000/03/01/business/company-news-amdocs-to-purchase-net-software-company-in-toronto.html |work=The New York Times |date= March 1, 2000 |access-date=May 5, 2025}}

:*Reason: Acquiring Solect was a significant milestone in the company's expansion into internet billing

• Add the following acquisitions to History: Astadia per [https://www.fierce-network.com/cloud/aws-taps-agentic-ai-slash-cloud-migration-time-months-days Fierce-Network], and Teoco per [https://www.bizjournals.com/stlouis/news/2023/05/10/amdocs-teoco-assurance-services-acquisition.html St. Louis Business Journal], both in 2023.

:*Reason: General update to recent history

• In Expansion, change "Amdocs launched a generative AI framework in 2023 called amAIz, designed for telecommunications service providers{{cite news |title=Amdocs tempts telcos with generative AI support |last1=Morris |first1=Anne |url=https://www.lightreading.com/ai-machine-learning/amdocs-tempts-telcos-with-generative-ai-support |work=Light Reading |date=June 5, 2023 |access-date=October 23, 2023}} and built using Nvidia's AI foundry service, which runs on Microsoft Azure.{{cite web |title=Amdocs will use the Nvidia AI foundry service to build custom large language models for telcos |last1=Sbeglia Nin |first1=Catherine |url=https://www.rcrwireless.com/20231116/ai-ml/amdocs-to-create-telco-specific-genai-models-using-nvidia-service |work=RCR Wireless News |date=November 16, 2023 |access-date=December 1, 2023}}" to "Amdocs launched a generative AI framework in 2023 called amAIz, designed for telecommunications service providers{{cite news |title=Amdocs tempts telcos with generative AI support |last1=Morris |first1=Anne |url=https://www.lightreading.com/ai-machine-learning/amdocs-tempts-telcos-with-generative-ai-support |work=Light Reading |date=June 5, 2023 |access-date=October 23, 2023}} and built using Nvidia's AI foundry service, which runs on Microsoft Azure.{{cite web |title=Amdocs will use the Nvidia AI foundry service to build custom large language models for telcos |last1=Sbeglia Nin |first1=Catherine |url=https://www.rcrwireless.com/20231116/ai-ml/amdocs-to-create-telco-specific-genai-models-using-nvidia-service |work=RCR Wireless News |date=November 16, 2023 |access-date=December 1, 2023}} The company has experimented with using the platform to process customer service inquiries.{{cite news |title=Amdocs, Nvidia train GenAI to save 30% on customer service costs |last1=Hardesty |first1=Linda |url=https://www.fierce-network.com/cloud/amdocs-nvidia-train-genai-save-30-customer-service-costs |work=Fierce-Network |date=May 8, 2024 |access-date=May 5, 2025}}"

:*Reason: adds additional context on what applications the company is using its generative AI to do.

• Remove the Companies acquired section

:*Reason: This was recently added without sourcing. During article cleanup last year, editors felt it was more appropriate to include significant acquisitions as prose in History to avoid having a long list of them in the article.

{{reflist talk}}

Please let me know if you have any feedback, and thank you for reviewing. Cheers, BINK Robin (talk) 17:21, 6 May 2025 (UTC)