XTB S.A.

{{Short description|Polish fintech company}}

{{Infobox company

| name = X-Trade Brokers Dom Maklerski SA

| logo = X-Trade Brokers logo2.png

| logo_size =

| image =

| image_caption =

| type = Spółka Akcyjna

| traded_as = {{Unbulleted list|{{WSE|XTB}}}}

| ISIN =

| foundation = {{start date and age|2002}}

| location_city = Warsaw, Poland

| area_served = Worldwide

| key_people =Jakub Zabłocki (founder)
Omar Arnaout (CEO)

| industry = Stockbroker
Electronic trading platform

| net_income = {{increase}} PLN 791 million (2023){{Cite web |url=https://ir.xtb.com/en/financial-results-of-xtb-for-2023/ |title=Financial data for 2023}}

| revenue = {{increase}} PLN 1 586 million (2023){{Cite web |url=https://ir.xtb.com/en/financial-results-of-xtb-for-2023/ |title=Financial data for 2023}}

| assets =

| num_employees = 1000 (2023)

| homepage = [https://XTB.com/ XTB.com]

}}

XTB S.A. is a Warsaw-based brokerage firm that provides products, services, and technology solutions for trading various financial instruments, including foreign exchange (forex) and contracts for difference (CFDs). Founded in 2002 by Jakub Zabłocki, it is one of the world’s largest publicly traded FX & CFD brokers, employing around 1,000 staff members and serving 1.36 million clients globally by the end of 2024. XTB maintains offices in 13 countries and is regulated by the Polish Financial Supervision Authority (KNF), the Financial Conduct Authority (FCA), and the Cyprus Securities and Exchange Commission (CySEC), among others. It has been listed on the Warsaw Stock Exchange (WSE) since 2016.

As of late 2024, XTB reported 658,500 active traders. Its annual revenue for 2024 reached PLN 1.87 billion (USD 445 million), with commodity-based CFDs accounting for 48 percent of that total. The firm has faced multiple regulatory actions: in 2018, the KNF imposed a PLN 9.9 million (USD 2.7 million) fine—its second-largest penalty on record—citing "asymmetric price slippage." In 2021, France's Financial Markets Authority (AMF) fined XTB for several regulatory breaches, and in 2023, a Brazilian regulator barred the broker from operating without a local license.

History

The company was founded in 2002 by Jakub Zabłocki (b. 1975), an economics graduate from the University of Łódź and former mBank employee. He launched Dom Maklerski X-Trade Brokers with 300,000 Polish złoty (PLN).{{cite web| url =https://www.forbes.pl/sylwetka/jakub-zablocki| title =Jakub Zabłocki| date =2013-02-15| publisher =Forbes Poland | access-date =2025-03-29}}

On 21 November 2005, the company received its brokerage license from the Polish Financial Supervision Authority (KNF), enabling it to offer services for all financial instruments. In 2007, the company opened its first foreign branch in the Czech Republic, followed by expansions into Germany, Spain, Romania, Slovakia, France, Portugal, Italy, and Hungary over the next two years.

In 2009, it rebranded as XTB Online Trading. That year, its net profits exceeded €12 million, and by 2010, XTB had established itself as the largest forex and CFD brokerage in Central and Eastern Europe. In October 2010, Enterprise Investors acquired a minority stake in XTB for €57 mln.{{cite web| url =https://www.ei.com.pl/en/enterprise-investors-acquires-stake-x-trade-brokers/| title =Enterprise Investors acquires a stake in X-Trade Brokers| date =2010-10-05| publisher =Enterprise Investors | access-date =2025-03-29}} The deal elevated Zabłocki to the top of the richest people in Poland.

In May 2016, XTB was listed on the Warsaw Stock Exchange (WSE).{{cite web| url =https://www.fxmag.pl/waluty/xtb-czyli-x-trade-brokers-dom-maklerski-sa-historia-nagrody-oraz-debiut-na-gpw-brokera-forex| title =XTB, czyli X-Trade Brokers Dom Maklerski S.A. Historia, nagrody oraz debiut na GPW brokera forex | date =2019-05-08| publisher =FX Mag | access-date =2025-03-27}} The successful debut boosted its valuation to approximately 1.8 billion PLN. Revenue for 2016 was reported at 250 million PLN. At that time, Zabłocki held 66% of the company's shares, with an estimated net worth of 950 million PLN, placing him 27th on the Forbes Poland list of the country's richest people.{{cite web| url =https://www.forbes.pl/biznes/oskarzenia-knf-uderzyly-w-akcje-xtb-spadek-panika-inwestorow-prezes-stracil-ok-120/pdcc0rl| title =KNF's accusations hit XTB's actions. The fall, the panic of investors, the president lost approx. 120 million PLN| last =| first =| date =2017-11-14| publisher = Forbes Poland| access-date =2025-01-31}}

By late 2017, XTB operated in 13 countries and served approximately 20,000 active clients. During that period, it faced a damaging scandal involving a large KNF fine and allegations of fund misappropriation, which led to a dramatic two-thirds drop in share price within two hours. The WSE responded by temporarily suspending trading in XTB shares.{{cite web| url =https://www.pb.pl/najwieksze-wpadki-zarzadzajacych-902616| title =Największe wpadki zarządzających| last =Zawislinska| first =Dorota| date =2017-11-29| publisher =Puls Biznesu | access-date =2025-03-29}}{{cite web| url =https://www.money.pl/gielda/wiadomosci/artykul/jakub-zablocki-xtb-dom-maklerski-knf,163,0,2388131.html| title =Jeden z najbogatszych Polaków zamieszany w nową aferę na foreksie. W kilka godzin stracił 120 mln zł| last =Słomski| first =Damian| date =2017-11-13| publisher = Money Poland| access-date =2025-03-29}}

In the first quarter of 2020, amid heightened market volatility at the onset of the COVID-19 pandemic, XTB reported record quarterly revenue of $79 million (307 million PLN), surpassing its total revenue for 2019.{{cite web| url =https://fxnewsgroup.com/forex-news/retail-forex/xtb-sees-31-drop-in-q2-revenues-to-54-million/| title =XTB sees 31% drop in Q2 Revenues to $54 million| last =Segal| first = Gerald | date =2020-07-29| publisher =FX News Group | access-date =2025-01-31}} In July 2021, it obtained a license from the Dubai Financial Services Authority (DFSA). XTB later announced that 2022 was its most profitable year to date, with a net profit of $174 million.{{cite web| url =https://fxnewsgroup.com/forex-news/retail-forex/xtb-ups-dividend-from-2022-record-profit-in-lieu-of-share-buyback/| title =XTB ups dividend from 2022 record profit in lieu of share buyback| last =Segal| first =Gerald| date =2023-05-23| publisher = FX News Group| access-date =2025-03-27}}

In April 2023, following a launch in Romania, XTB introduced fractional shares and exchange-traded funds (ETFs) in the Czech Republic, Portugal, and Slovakia, subsequently extending these offerings to Poland and Spain.{{cite web| url =https://www.financemagnates.com/forex/xtb-join-forces-with-vaneck-to-promote-etf-investing-in-spain/| title =XTB Join Forces with VanEck to Promote ETF Investing in Spain| last =Chmiel| first =Damian| date =2024-05-24| publisher =Finance Magnates | access-date =2025-03-26}}{{cite web| url =https://www.financemagnates.com/forex/exclusive-xtb-to-roll-out-fractional-shares-and-etfs-in-poland-and-spain/| title =Exclusive: XTB to Roll Out Fractional Shares and ETFs in Poland and Spain| last =Chmiel| first =Damian| date =2023-04-26| publisher =Finance Magnates | access-date =2025-03-26}} In May 2023, its share price reached a record 43.88 PLN, and the firm reported reaching a total of 274,450 clients. By the third quarter of 2024, XTB's revenue hit $118 million, with a monthly trading volume of $232 billion.{{cite web| url =https://fxnewsgroup.com/forex-news/retail-forex/xtb-makes-nice-recovery-in-q3-2024-with-revenues-up-23-profits-rise-27/| title =XTB makes nice recovery in Q3-2024 with Revenues up 23%, Profits rise 27%| last =Segal| first =Gerald| date =2024-10-30| publisher =FX News Group | access-date =2025-03-27}}

In January 2024, the company announced plans to diversify its product line beyond FX/CFD services to include bonds, retirement products, and other investment offerings. In October, it introduced a mobile wallet application with a multi-currency card.{{cite web| url =https://www.financemagnates.com/forex/brokers/exclusive-xtb-launches-multi-currency-card-and-retirement-accounts/| title =Exclusive: XTB Launches Multi-Currency Card and Retirement Accounts| last =Chmiel| first =Damian| date =2024-10-02| publisher =Finance Magnates | access-date =2025-03-27}} For Polish clients, XTB implemented "IKE" (Individual Retirement Account) and "IKZE" (Individual Retirement Security Account) options.{{cite web| url =https://www.financemagnates.com/forex/xtb-to-launch-social-trading-and-bond-offering-in-2024-product-roadmap/| title =XTB to Launch Social Trading and Bond Offering in 2024: Product Roadmap| last =Chmiel| first =Damien| date =2024-01-30| publisher =Finance Magnates | access-date =2025-03-27}} In 2024, XTB acquired an ISA license in the UK to enter the Individual Savings Accounts (ISAs) market.{{cite web| url =https://www.financemagnates.com/forex/xtb-acquires-isa-license-in-the-uk-new-products-planned-for-autumn/| title =XTB Acquires ISA License in The UK, New Products Planned for Autumn| last =Chmiel| first =Damian| date =2024-05-01| publisher =Finance Magnates | access-date =2025-03-26}}{{cite web| url =https://www.financemagnates.com/forex/brokers/exclusive-xtb-launches-zero-fee-isa-targets-the-uk-market-with-475-cash-yield/| title =Exclusive: XTB Launches Zero-Fee ISA, Targets The UK Market with 4.75% Cash Yield| last =Chmiel| first =Damian| date =2024-12-11| publisher =Finance Magnates | access-date =2025-03-27}} In December of the same year, XTB secured licenses in Indonesia and the United Arab Emirates.{{cite web| url =https://www.financemagnates.com/forex/brokers/xtb-gains-indonesian-uae-regulatory-approval-for-operations/| title =XTB Gains Indonesian and UAE Regulatory Approval for Operations| last =Chmiel| first =Damian| date =2024-12-30| publisher =Finance Magnates | access-date =2025-03-27}}

Between May 2023 and September 2024, Zabłocki sold significant portions of his shareholding on three occasions for a combined reported total of approximately $319.49 million, reducing his stake to 43.78%.{{cite web| url =https://fxnewsgroup.com/forex-news/retail-forex/exclusive-xtb-founder-jakub-zablocki-nets-135-million-in-share-sale/| title =Exclusive: XTB founder Jakub Zablocki nets $135 million in share sale| last =Segal| first =Gerald| date =2024-09-04| publisher =FX News Group | access-date =2025-03-27}} The company also paid a record dividend of $195 million in April 2024.{{cite web| url =https://www.financemagnates.com/forex/xtb-shares-hit-new-peak-following-record-high-dividend-of-195-million/| title =XTB Shares Hit New Peak Following Record-High Dividend of $195 Million| last =Chmiel| first =Damian| date =2024-04-24| publisher = Finance Magnates| access-date =2025-01-31}}

In January 2025, the company announced plans to start trading cryptocurrencies.{{cite web| url =https://www.financemagnates.com/forex/brokers/exclusive-xtb-plans-to-launch-spot-cryptocurrencies-seeking-head-of-digital-assets/| title =Exclusive: XTB Plans to Launch Spot Cryptocurrencies, Seeking Head of Digital Assets| last =Chmiel| first =Damian| date =2025-01-28| publisher =Finance Magnates | access-date =2025-03-26}}

Operations

File:Skyliner nad 19 dzielnicą.jpg in Warsaw.]]

XTB provides products, services, and technology solutions for trading various financial instruments, primarily on the foreign exchange (forex) market and through contract for differences (CFD).{{cite web| url =https://www.reuters.com/markets/companies/XTB.WA/| title =Xtb SA| publisher = Reuters| access-date =2025-03-27}}{{cite web| url =https://markets.ft.com/data/equities/tearsheet/profile?s=XTB:WSE| title =Xtb SA| publisher =Financial Times | access-date =2025-03-27}} The group's entities are regulated by the Financial Conduct Authority (FCA), the Cyprus Securities and Exchange Commission (CySEC), the Comisión Nacional del Mercado de Valores (CNMV), the International Financial Services Commission (IFSC), and the Polish Financial Supervision Authority (KNF).{{cite web| url =https://www.financemagnates.com/forex/brokers/exclusive-xtb-acquires-broker-in-indonesia-to-become-a-gateway-to-asia/| title =Exclusive: XTB Acquires Broker in Indonesia to "Become a Gateway to Asia"| last =Chmiel| first =Damian| date =2024-03-29| publisher =Finance Magnates | access-date =2025-03-26}}

By 2023, the company employed approximately 1,000 staff members, operating from offices in 13 countries.{{cite web| url =https://www.financemagnates.com/forex/xtb-surpasses-1000-employees-milestone-40-work-in-it-department/| title =XTB Surpasses 1,000 Employees Milestone, 40% Work in IT Department| last =Chmiel| first =Damian| date =2023-08-17| publisher =Finance Magnates | access-date =2025-03-27}} As of October 2023, its active client base surpassed 474,000,{{cite web| url =https://www.financemagnates.com/forex/xtb-reports-67-revenue-growth-in-q3-net-profit-nearly-doubles/| title =XTB Reports 67% Revenue Growth in Q3, Net Profit Nearly Doubles| last =Kirui| first =Jared| date =2024-10-30| publisher =Finance Magnates | access-date =2025-01-31}} and by April 2024, XTB reported reaching one million customers.{{cite web| url =https://www.financemagnates.com/forex/xtb-surpasses-one-million-customer-milestone-amidst-fintech-expansion/| title =XTB Surpasses One Million Customer Milestone amidst Fintech Expansion| last =Sikder| first =Tareq| date =2024-04-03| publisher =Finance Magnates | access-date =2025-01-31}} By the end of 2024, the total number of XTB clients reached 1.36 million, including 658,500 active clients.

For the full year 2024, XTB recorded a net profit of 859.4 million PLN (approx. USD 205 million, up from 791.2 million PLN or USD 188 million in 2023), operating profit of 989.9 million PLN (approx. USD 236 million, compared to 924.2 million PLN or USD 220 million in 2023), and total revenues of 1.87 billion PLN (approx. USD 445 million, up from 1.62 billion PLN or USD 386 million a year earlier). In 2024, 48% of revenues came from commodity-based CFDs, 33.3% from index-based CFDs, and 14.6% from currency-based CFDs (primarily bitcoin and USDJPY).{{cite web| url = https://www.pb.pl/zysk-netto-xtb-nizszy-od-oczekiwan-1234996| title = Zysk netto XTB niższy od oczekiwań| date =2025-01-30| publisher =Puls Biznesu | access-date =2025-03-30}}

Marketing

In 2010, XTB signed a sponsorship agreement with McLaren Formula One team. On 30 August 2013, Romanian broker Vlad Moise used the XTB online platform to execute a trade on Mont Blanc.{{cite web| url =https://www.romania-insider.com/romanian-broker-trades-forex-on-mont-blanc-in-world-premiere| title =Romanian broker trades forex on Mont Blanc in world premiere | date =2013-09-02| publisher =Romania Insider | access-date =2025-03-27}}

XTB's list of brand ambassadors has included Mads Mikkelsen, José Mourinho, Joanna Jędrzejczyk, Iker Casillas, and Conor McGregor.{{Cite web |url=https://www.xtb.com/int/ambassador |title=Ambassador}} Zlatan Ibrahimović joined in 2024,{{cite web| url =https://www.financemagnates.com/executives/interview/from-warsaws-skyliner-xtbs-ceo-envisions-a-super-app-80-of-new-clients-avoid-cfds/| title =From Warsaw's Skyliner, XTB's CEO Eyes Super App as 80% of New Clients Pick Stocks, ETFs| last =Chmiel| first =Damian| date =2025-01-07| publisher =Finance Magnates | access-date =2025-03-27}} followed by Tyson Fury in 2025.{{cite web| url =https://www.financemagnates.com/forex/brokers/xtb-steps-into-the-ring-with-tyson-fury-for-historic-rematch-and-2025/| title =XTB Steps into the Ring with Tyson Fury for Historic Rematch and 2025| last =Chmiel| first =Damian| date =2024-12-16| publisher =Finance Magnates | access-date =2025-03-27}}

In September 2024, XTB announced sponsorship of the UAE National Boxing team and of the Polish team of young economists participating in the Economics Olympiad in Greece.{{cite web| url =https://www.financemagnates.com/forex/xtb-establishes-sponsorships-in-uae-boxing-and-greek-economics-olympiad/| title =XTB Establishes Sponsorships in UAE Boxing and Greek Economics Olympiad| last =Sikder| first =Tareq| date =2024-09-03| publisher =Finance Magnates | access-date =2025-03-27}}

Controversy

= KNF $2.7 mln fine and misappropriation accusations =

Following XTB's IPO, the Polish Financial Supervision Authority (KNF) examined the company's activities between January 2014 and May 2016. According to documents later cited by Puls Biznesu, the KNF's Commission identified nearly 50 potential violations and issued 47 post-inspection recommendations. The report, finalized in October 2016, was not made public. XTB denied any wrongdoing and submitted its own response, contesting the Commission’s comments.

In November 2017, Puls Biznesu published an article alleging that XTB engaged in improper practices, referring to the KNF's report and accusing the company of misappropriating client funds.{{cite web| url =https://www.bankier.pl/wiadomosc/Fundacja-Trading-Jam-kontra-X-Trade-Brokers-Dom-Maklerski-XTB-7760464.html| title =Krucjata inwestorów przeciwko XTB| last =Dziadkowiak| first =Marcin| date =2019-10-23| publisher =Bankier.pl | access-date =2025-03-29}}{{cite web| url =https://next.gazeta.pl/next/7,151003,23937651,najwyzsza-kara-w-historii-knf-x-trade-brokers-ma-zaplacic-9-9.html| title =Najwyższa kara w historii KNF. X-Trade Brokers ma zapłacić 9,9 mln zł. Spółka zapowiada odwołanie| date =2018-09-18| publisher =Gazeta Next | access-date =2025-03-29}}{{cite web| url =https://www.pb.pl/prokuratura-przeswietla-xtb-897999| title =Prokuratura prześwietla XTB| last =Tokarz| first =David| date =2017-11-12| publisher =Puls Biznesu | access-date =2025-03-29}}

In September 2018, the KNF imposed a fine of PLN 9.9 million (USD 2.7 million), indicating that from January 2014 to May 2015, the broker had not acted in clients' best interests. The KNF concluded that XTB employed "asymmetric price slippage," passing on execution losses to clients while delaying certain orders. An independent expert evaluated transaction data for nearly 20 million orders; customer losses were estimated between PLN 8 million and PLN 23.5 million, and "missed opportunities" reached PLN 84 million. XTB maintained that the practice affected only 3% of accounts it considered engaged in "scalping."{{cite web| url =https://www.financemagnates.com/forex/brokers/polish-regulator-hits-xtb-with-2-7-million-fine/| title =Polish Regulator Hits XTB with $2.7 Million Fine over Differential Slippage| last =Abdel-Qader| first =Aziz| date =2018-09-18| publisher =Finance Magnates | access-date =2025-03-27}}{{cite web| url = https://bank.pl/99-mln-zl-kary-dla-x-trade-brokers-dom-maklerski-od-knf/| title = 9,9 mln zł kary dla X-Trade Brokers Dom Maklerski od KNF| date =2018-09-19| publisher =Bank.pl | access-date =2025-03-27}}{{cite web| url =https://bank.pl/99-mln-zl-kary-dla-x-trade-brokers-dom-maklerski-od-knf/| title =PLN 9.9 million fine for X-Trade Brokers Dom Maklerski from KNF | date =2018-09-18| publisher =Bank.pl | access-date =2025-03-27}}

Newsweek Polska reported that, if the fine were upheld, six current and former board members could face prosecution under Article 286 of the Polish Criminal Code, which carries potential prison sentences. XTB appealed the decision to the Provincial Administrative Court, which rejected the request.{{cite web| url =https://www.newsweek.pl/biznes/knf-przykreca-srube-brokerom/4cq0kqy| title =KNF przykręca śrubę brokerom| last =Węglewski| first =Miłosz| date =2017-09-29| publisher =Newsweek Poland| access-date =2025-03-29}} In September 2019, the Warsaw Provincial Administrative Court confirmed the KNF's fine, dismissing the company’s cassation appeal.{{cite web| url =https://www.financemagnates.com/forex/brokers/polish-court-upholds-2-5-million-xtb-fine/| title =Polish Court Upholds $2.5 Million XTB Fine| last =Kimberley| first =David| date =2019-09-10| publisher =Finance Magnates | access-date =2025-03-27}}{{cite web| url =https://www.money.pl/gielda/ogromna-kara-x-trade-brokers-sad-nie-zmienil-zdania-6871776077408960a.html| title =Ogromna kara dla X-Trade Brokers. Sąd nie zmienił zdania.| date =2023-03-01| publisher =Money Pl | access-date =2025-03-29}}

In October 2019, members of the Trading Jam Foundation held a demonstration outside XTB's Warsaw offices, requesting compensation for retail investors who allegedly incurred losses linked to the company's actions. The group also criticized the KNF for delaying the disclosure of its inspection report, limiting investors' legal recourse.{{cite web| url =https://www.financemagnates.com/forex/brokers/trading-jam-activists-stage-protest-outside-xtb-offices/| title =Trading Jam Activists Stage Protest Outside XTB Offices

| last =Abdel-Qader| first =Aziz| date =2019-10-18| publisher =Finance Magnates | access-date =2025-03-29}}{{cite web| url =https://www.financemagnates.com/forex/brokers/xtb-knf-fire-back-at-trading-jam-allegations-about-secret-reports/| title =XTB, KNF Fire Back at Trading Jam Allegations About 'Secret Reports'| last =Abdel-Qader| first =Aziz| date =2019-10-24| publisher =Finance Magnates | access-date =2025-03-29}}

Over five years, the investigative file expanded to 370 volumes, and more than 6,000 clients were questioned and granted victim status. In March 2023, the Supreme Administrative Court of Poland dismissed XTB's second cassation appeal and upheld the fine. XTB publicly disagreed with the outcome but confirmed it would comply with the payment. Meanwhile, nine additional client claims valued at PLN 9 million remained pending in court.{{cite web| url =https://www.financemagnates.com/forex/polish-court-upholds-xtbs-22m-fine-over-differential-slippage-from-2018/| title =Polish Court Upholds XTB's $2.2m Fine over Differential Slippage from 2018| last =Chmiel| first =Daniel| date =2023-03-01| publisher =Finance Magnates | access-date =2025-03-27}}{{cite web| url =https://www.pb.pl/gigantyczna-kara-dla-xtb-prawomocna-1178924| title =Gigantyczna kara KNF dla XTB prawomocna. Śledztwo w sprawie afery domu maklerskiego blisko przełomu| last = Tokarzd| first =Dawid| date =2023-03-01| publisher =Puls Biznesu | access-date =2025-03-26}}

= XTB vs Krzysztof Kramarczyk =

In 2018, trader Krzysztof Kramarczyk accused XTB of deliberately slowing his transactions, allegedly causing him USD 1.2 million in losses, and failing to address his complaints. Between 2013 and 2016, Kramarczyk was among XTB's most active clients, occasionally generating about 5% of the firm's total retail turnover. He claimed that as his results improved, he experienced technical disruptions on the platform, including shutdowns and disconnections. While XTB's support attributed these issues to his devices or internet connection, Kramarczyk reported that the system functioned properly under a different account.

In 2017, after reviewing KNF materials on XTB's operations between January 2014 and May 2016, Kramarczyk launched a media campaign criticizing the company. In October of the same year, XTB filed a criminal complaint against him for alleged blackmail, asserting that he demanded PLN 3.5 million initially, later increasing the figure to PLN 7 million and then PLN 14 million.{{cite web| url =https://www.financemagnates.com/forex/brokers/forexbrokersxtb-under-fire-from-client-allegations-brokerage-pushes-back-against-claims/| title =XTB Under Fire from Client Allegations, Broker Pushes Back Against Claims| last =Patterson| first =Jeff| date =2018-04-06| publisher = Finance Magnates| access-date =2025-03-29}}{{cite web| url =https://www.leaprate.com/forex/brokers/polish-forex-broker-xtb-blackmail-client-claims-cheated-knf/| title =Polish forex broker XTB claims blackmail, ex-client claims fraud, KNF investigates| date =2018-04-09| publisher =LeapRate | access-date =2025-01-31}}{{cite web| url =https://www.pb.pl/inwestor-na-wojnie-z-xtb-909793| title =Inwestor na wojnie z XTB| last =Tokarzd| first =Dawid| date =2018-04-05| publisher =Puls Biznesu | access-date =2025-03-26}} Kramarczyk countered that he was seeking compensation for his losses and that the KNF’s audit supported his allegations. As of February 2020, he was awaiting a hearing.{{cite web| url =https://www.bankier.pl/wiadomosc/Zaskakujaco-dobre-wyniki-XTB-Kurs-mocno-w-gore-7815728.html| title =Zaskakująco dobre wyniki XTB. Kurs mocno w górę| last =Dziadkowiak| date =2020-02-04| publisher =Bankier Pl | access-date =2025-03-26}}

=AMF fine =

In November 2021, France's Financial Markets Authority (AMF) imposed a €300,000 fine on XTB, citing multiple compliance failures. The regulator found that between 2013 and 2020, the company had promoted CFDs to non-professional clients in France and published misleading advertisements, without sufficiently warning about the high risks involved. On at least one occasion, XTB reportedly did not inform its French clients about a technical problem that interfered with proper order execution.{{cite web| url =https://fxnewsgroup.com/forex-news/regulatory/frances-amf-imposes-eur-300000-fine-on-xtb/| title =France's AMF imposes EUR 300,000 fine on XTB| last =Nikolova| first =Maria| date =2021-10-10| publisher =FX News Group | access-date =2025-03-27}}{{cite web| url =https://financefeeds.com/frances-amf-fines-xtb-e300000-compliance-breaches/| title =France's AMF fines XTB €300,000 for compliance breaches| last =Fathi| first =Abdelaziz| date =2021-11-11| publisher =Finance Feeds | access-date =2025-03-27}}{{cite web| url =https://www.amf-france.org/en/press-room/latest-enforcement-committee-news-releases/amf-enforcement-committee-fines-polish-investment-service-provider-breaches-its-professional| title =The AMF Enforcement Committee fines a Polish investment service provider for breaches of its professional obligations | date =2021-11-10| publisher =AMF | access-date =2025-03-27}}

= Regulatory issues in Brazil =

In May 2023, XTB faced regulatory scrutiny in Brazil when the Comissão de Valores Mobiliários (CVM), Brazil's financial regulator, issued a stop order against XTB International Limited. According to the CVM, XTB was actively marketing and offering brokerage services to Brazilian investors without holding the necessary regulatory license required under Brazilian law. The regulator ordered XTB to immediately cease all unauthorized solicitation and warned of imposing daily fines if the company failed to comply.{{cite news |title= CVM alerta para atuação irregular de XTB International Limited |url= https://www.gov.br/cvm/pt-br/assuntos/noticias/2023/cvm-alerta-para-atuacao-irregular-de-xtb-international-limited |publisher= Gov.br |date=2023-05-23 |language=pt| access-date =2025-03-27}}{{cite news |title= Em maio, alertas da CVM sobre atuação irregular no mercado superam os emitidos no resto do ano |url= https://www.infomoney.com.br/onde-investir/em-maio-alertas-da-cvm-sobre-atuacao-irregular-no-mercado-superam-os-emitidos-no-resto-do-ano/ |publisher=InfoMoney |date=2023-05-24 |language=pt |access-date =2025-03-27}}

References