ComfortDelGro#Driving Centre

{{see also|Taxis of Singapore}}

In May 1970, the National Trades Union Congress (NTUC) announced plans to provide a cooperative taxi and minibus service.{{cite news |title=NTUC to set up taxi, mini-bus co-op |url=https://eresources.nlb.gov.sg/newspapers/Digitised/Article/straitstimes19700525-1.2.38 |work=The Straits Times |location=Singapore |date=25 May 1970 |access-date=20 March 2020 |via=NewspaperSG |page=5 |archive-date=20 March 2020 |archive-url=https://web.archive.org/web/20200320145444/https://eresources.nlb.gov.sg/newspapers/Digitised/Article/straitstimes19700525-1.2.38 |url-status=live }} The cooperative was aimed to target the problem of pirate or "ali baba" taxis which were rampant in Singapore at that time,{{Cite book|last=Tng|first=Ying Hui|title=Not Born In Singapore: Fifty Personalities who Shaped the Nation|publisher=Epigram Books|year=2015|isbn=9789814655415|location=Singapore}} and NTUC planned to get former pirate taxi drivers to drive the minibuses as part of the cooperative.{{cite news |title=Aid for pirate taximen plan |url=https://eresources.nlb.gov.sg/newspapers/Digitised/Article/straitstimes19700529-1.2.53 |work=The Straits Times |location=Singapore |date=29 May 1970 |access-date=20 March 2020 |via=NewspaperSG |page=7 |archive-date=20 March 2020 |archive-url=https://web.archive.org/web/20200320145444/https://eresources.nlb.gov.sg/newspapers/Digitised/Article/straitstimes19700529-1.2.53 |url-status=live }} The NTUC Co-operative Commonwealth for Transport Limited ("COMFORT" or "NTUC Comfort") was hence formed by the NTUC as a social enterprise together with the affiliated NTUC Income and NTUC Welcome. Comfort started operations in 1971 started with a fleet of 1,000 taxis, with the first taxis entering service at the end of January that year.{{cite news |title=Taxi licences for NTUC only? |url=https://eresources.nlb.gov.sg/newspapers/Digitised/Article/straitstimes19710106-1.2.45 |work=The Straits Times |location=Singapore |date=6 January 1971 |access-date=20 March 2020 |via=NewspaperSG |page=8 |archive-date=20 March 2020 |archive-url=https://web.archive.org/web/20200320145442/https://eresources.nlb.gov.sg/newspapers/Digitised/Article/straitstimes19710106-1.2.45 |url-status=live }}

In June 1993, NTUC Comfort was corporatised and renamed Comfort Transportation Pte Ltd. Comfort was subsequently listed on 6 June 1994 and became the Comfort Group Limited.{{cite web|url=https://eresources.nlb.gov.sg/newspapers/digitised/article/straitstimes19940607-1.2.5|title=

Comfort stock below strike price|publisher=The Straits Times|date=7 June 1994|page=1}} The listed company was owned by Singapore Labour Foundation (41.7%), its owner-drivers as a single block (approximately 20%) and the public (35%).{{cite web|url=https://eresources.nlb.gov.sg/newspapers/digitised/article/stoverseas19940528-1.2.6.4|title=Comfort float: Windfall for drivers|publisher=The Straits Times|date=28 May 1994|page=2}}

At the time of the merger announcement in 2002, Comfort's taxi business operated under the brand names of Comfort and Yellow Top with a combined fleet of approximately 11,340 taxis. It was Singapore's largest private bus operator then with 401 buses on unscheduled routes.{{Cite web|url=http://ir.zaobao.com.sg/comfortdelgro/news/comfort211102.pdf|title=Proposed merger of Comfort Group Ltd and DelGro Corporation Limited|website=Zaobao|publisher=Comfort Group Limited and DelGro Corporation Limited|date=21 November 2002|access-date=3 April 2020|archive-url=https://web.archive.org/web/20220307213053/http://ir.zaobao.com.sg/comfortdelgro/news/comfort211102.pdf|archive-date=7 March 2022|url-status=dead}} It also had a fleet of 730 taxis in China through joint ventures.

{{main|SBS Transit}}

Singapore Bus Services Limited was established on 1 July 1973 to unify bus services in Singapore.{{cite news|title=Merger plan by the 3 bus firms|work=The Straits Times|location=Singapore|date=14 April 1973|page=15|url=https://eresources.nlb.gov.sg/newspapers/digitised/article/straitstimes19730414-1.2.98}}{{cite news|title=Better deal for bus commuters|work=The Straits Times|location=Singapore|date=1 July 1973|page=1|url=https://eresources.nlb.gov.sg/newspapers/digitised/article/straitstimes19730701-1.2.2}} The company was replaced by Singapore Bus Service (1978) Limited on 17 February 1978, which was then listed on the Stock Exchange of Singapore (SES) on 26 June the same year.{{cite web|url=https://www.nas.gov.sg/archivesonline/data/pdfdoc/064-1978-03-20_moc.pdf|title=Conversion of SBS into a public company|publisher=Singapore Government - The Ministry of Communications and the Ministry of Finance|date=20 March 1978|archive-url=https://web.archive.org/web/20240118192838/https://www.nas.gov.sg/archivesonline/data/pdfdoc/064-1978-03-20_moc.pdf|archive-date=18 January 2024|url-status=live}}{{cite news|title=Active Trading in SBS Shares|work=The Straits Times|location=Singapore|date=27 June 1978|page=1|url=https://eresources.nlb.gov.sg/newspapers/digitised/article/straitstimes19780627-1.2.9}}

By the 1990s, the company has diversified to other land transport businesses such as taxis, as well as property and engineering businesses. In 1992, the bus operations were reorganised under a new subsidiary SBS Bus Services Pte Ltd. The original parent company Singapore Bus Service (1978) Limited was renamed DelGro Corporation Limited on 12 November 1997, from the words "Delta" and "Growth".{{cite web|title=SBS Limited changes its name to DelGro|url=http://eresources.nlb.gov.sg/newspapers/Digitised/Article/straitstimes19971113-1.2.51.12|website=The Straits Times|access-date=25 September 2019|date=13 November 1997|archive-date=25 September 2019|archive-url=https://web.archive.org/web/20190925134557/http://eresources.nlb.gov.sg/newspapers/Digitised/Article/straitstimes19971113-1.2.51.12|url-status=live}} On 10 December the same year, the bus subsidiary SBS Bus Services Pte Ltd was listed and renamed Singapore Bus Services Limited, before renaming again to SBS Transit in 2001.

Until 1995, SBS/DelGro's taxi operations arm was Singapore Bus Service Taxi Pte Ltd (SBS Taxi Pte Ltd). CityCab was formed in 1995 with the merger of three companies – Singapore Airport Bus Service Ltd (SABS), SBS Taxi and Singapore Commuter Pte Ltd (a subsidiary of ST Automotive).{{cite news|title=New cab fleet|work=The New Paper|location=Singapore|date=19 May 1995|page=4}}{{cite news|title=SBS, ST Automotive sign deal to merge taxi arms|work=The Straits Times|location=Singapore|date=19 May 1995|page=19|url=https://eresources.nlb.gov.sg/newspapers/digitised/article/biztimes19950519-1.2.48.2}}{{cite web|title=Milestones|url=https://www.cdgtaxi.com.sg/web/corp/about/milestones#3|publisher=ComfortDelgro Taxi|access-date=28 July 2019|archive-date=6 December 2019|archive-url=https://web.archive.org/web/20191206205031/https://www.cdgtaxi.com.sg/web/corp/about/milestones#3|url-status=dead}}[https://remembersingapore.org/2014/10/02/the-evolution-of-singapore-taxis/ Taxi! Taxi! The Evolution of Singapore’s Taxi-Cabs], Remember Singapore. Retrieved 3 November 2014 CityCab then became DelGro's new taxi operations arm and was jointly owned by DelGro and ST Automotive (later ST Kinetics).{{Cite web|publisher=CityCab |title=Company Profile |url=http://www.citycab.com.sg/abtus/cc_history.htm |access-date=31 December 2007 |archive-url=https://web.archive.org/web/20071224065919/http://www.citycab.com.sg/abtus/cc_history.htm |archive-date=24 December 2007 |url-status=dead }}

At the time of the merger announcement in 2002, DelGro operated public bus services, taxis and car rental in Singapore, Malaysia, United Kingdom and the People's Republic of China. The Citycab operation ran 5,116 taxis, while SBS Transit was the largest scheduled bus operator in Singapore with 2,872 buses. DelGro had also just been awarded the operation of the North East MRT line and the Sengkang and Punggol light rail systems.

Comfort and DelGro's merger was first proposed on 21 November 2002. In its joint announcement, the merger aimed to "consolidate the transportation businesses of the Companies in order to enhance profitability and shareholder value". The merger was finalised on 29 March 2003.

The merger had a market capitalisation of over $1 billion, combined sales of $1.56 billion, and pre-tax earnings of $196 million. It set to provide a spectrum of transport services ranging from bus and taxi services to leasing and vehicle maintenance and inspections.{{Cite web|url=http://ir.zaobao.com/comfortdelgro/news/comfort221102_e.html|title=Comfort, DelGro merger to create $1b company|last=Wong|first=Wei Kong|date=22 November 2002|website=Zaobao|publisher=The Business Times|access-date=3 April 2020|archive-url=https://web.archive.org/web/20200725053127/https://ir.zaobao.com/comfortdelgro/news/comfort221102_e.html|archive-date=25 July 2020|url-status=dead}}

The new company's only rival then was SMRT Corporation, which had a market capitalisation of around $930 million, sales of $500 million and pre-tax profits of $88.5 million then. The latter's fleet of some 600 buses and 2,000 taxis was smaller, but it was operating Singapore's rail network entirely.

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| image1 = SBS Transit MAN A95 (SG5999Z) on Service 7.jpg

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| caption2 = Interior of a C751C train on the North East Line

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| image4 = 2016 Hyundai Ioniq (AE) Hybrid liftback, CityCab (2017-11-29).jpg

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| caption4 = Citycab Hyundai Ioniq Hybrid taxicab

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ComfortDelGro owns 75% of SBS Transit, which is listed separately on the Singapore Exchange. SBS Transit is a leading bus and rail operator in Singapore. Every day, it carries more than three million passengers on its extensive bus and rail network.[http://www.comfortdelgro.com.sg/investor-relations.aspx?id=177 Annual Report 31 December 2012] {{Webarchive|url=https://web.archive.org/web/20131105121450/http://www.comfortdelgro.com.sg/investor-relations.aspx?id=177|date=5 November 2013}} ComfortDelGro

SBS Transit operates about 250 bus services with a fleet of more than 3,200 buses. The buses serve 17 interchanges and more than 3,500 bus stops island-wide. Additionally, SBS Transit operates the North East Line, which is Singapore's first fully automated, underground heavy rail system that connects Punggol to HarbourFront, as well as the Sengkang and Punggol LRT Lines.

SBS Transit also operates the Downtown line. It is 42 km long with 34 stations, making it the longest underground line in Singapore. The first stage of the Downtown line commenced passenger service on 22 December 2013. The second and third stages were ready for passenger service on 27 December 2015 and 21 October 2017 respectively.

ComfortDelGro Bus, as a private-bus charter subsidiary, is the largest private land-transport company in Singapore, which offers a wide range of bus charter services, including employee and school bus services. It also offers overland bus services to West Malaysia, and operates premium bus services, complementing those offered by SBS Transit.{{cite web | url=http://www.comfortdelgro.com.sg/global-network.aspx?id=133 | title=Bus | work=ComfortDelGro | access-date=28 April 2013 | archive-url=https://web.archive.org/web/20131105121302/http://www.comfortdelgro.com.sg/global-network.aspx?id=133 | archive-date=5 November 2013 | url-status=dead }}{{cite web | url=http://www.comfortdelgro.com.sg/global-network.aspx?id=141 | title=Rail | work=ComfortDelGro | access-date=28 April 2013 | archive-url=https://web.archive.org/web/20131105121447/http://www.comfortdelgro.com.sg/global-network.aspx?id=141 | archive-date=5 November 2013 | url-status=dead }}

Comfort and CityCab, both taxi companies belonging to ComfortDelGro Corporation, are the largest players in Singapore's taxi industry with a combined fleet of 8,800 taxis. The ComfortDelGro taxi booking system wirelessly connects the taxis using the General Packet Radio Service (GPRS) technology via the in-vehicle Mobile Data Terminals (MDTs). Today, its Customer Contact Centre caters to over 32 million taxi bookings annually.{{cite web | url=http://www.comfortdelgro.com.sg/global-network.aspx?id=134 | title=Taxi | work=ComfortDelGro | access-date=28 April 2013 | archive-url=https://web.archive.org/web/20131105121519/http://www.comfortdelgro.com.sg/global-network.aspx?id=134 | archive-date=5 November 2013 | url-status=dead }} Comfort and CityCab also operate ComfortDelGro LimoCabs and MaxiCabs in its fleet.{{cite web | url=http://www.todayonline.com/singapore/comfortdelgro-raises-fares-limousine-and-maxicabs | title=ComfortDelGro raises fares for limousine and MaxiCabs | publisher=TODAYonline | date=30 April 2013}}

On 20 April 2022, ComfortDelGro launched its mobile application under a fresh name to offer services through one platform. The app, now known as CDG Zig, integrates ComfortDelGro's taxi booking tool with its now-decommissioned lifestyle tool Zig.{{Cite web |title=ComfortDelGro to relaunch taxi booking app under new name, more services added |url=https://www.channelnewsasia.com/singapore/cdg-zig-new-comfortdelgro-taxi-booking-app-2632956 |access-date=2023-05-12 |website=CNA |language=en}}

Besides servicing private cars through its SPARK Car Care business, ComfortDelGro Engineering provides accident repair for most of ComfortDelGro's taxi fleet, as well as vehicle fleets for ComfortDelGro Bus and ComfortDelGro Rent-A-Car. Its diesel sale department's 17 diesel kiosks provide diesel at subsidised rate to ComfortDelGro's 16,600-strong taxi fleet islandwide.

Its vehicle construction unit custom-builds vehicles for passenger transportation as well as for special function for both local and regional customers. It also provides modifications, retrofitting and refurbishment to existing vehicles. ComfortDelGro Engineering (as well as the predecessors) started with SBS in 1977 at MacKenzie Road Depot, assembling Leyland Atlanteans, Mercedes-Benz O305s, Leyland Olympians, Volvo Olympians, Volvo B10TLs, Dennis Tridents, selected Scania K230UBs, Volvo B9TLs while being ordered by SBS Transit; and now Wright StreetDeck from Big Bus Tours Singapore.{{cite web | url=http://www.comfortdelgro.com.sg/global-network.aspx?id=136 | title=Singapore – Automotive Engineering Services | work=ComfortDelGro | access-date=19 February 2014 | archive-url=https://web.archive.org/web/20131105124414/http://www.comfortdelgro.com.sg/global-network.aspx?id=136 | archive-date=5 November 2013 | url-status=dead }}

VICOM is offering testing and inspection services to a wide spectrum of industries such as automotive, petrochemical, aerospace, manufacturing, building, construction, marine and gas.{{cite web | url=http://www.comfortdelgro.com.sg/global-network.aspx?id=137 | title=Inspection and Testing Services | work=ComfortDelGro | access-date=28 April 2013 | archive-url=https://web.archive.org/web/20131105134449/http://www.comfortdelgro.com.sg/global-network.aspx?id=137 | archive-date=5 November 2013 | url-status=dead }}

ComfortDelGro Driving Centre is a partnership with Chofu Driving School of Japan. The Centre provides driving instruction for motorcars, motorcycles, bus and taxi vocational licences as well as corporate training.{{cite web | url=http://www.comfortdelgro.com.sg/global-network.aspx?id=138 | title=Driving School | work=ComfortDelGro | access-date=19 February 2014 | archive-url=https://web.archive.org/web/20131105133624/http://www.comfortdelgro.com.sg/global-network.aspx?id=138 | archive-date=5 November 2013 | url-status=dead }}

ComfortDelGro Rent-A-Car operates as a car-rental and leasing-service provider in Singapore with a fleet of more than 1,100 vehicles.{{cite web | url=http://www.comfortdelgro.com.sg/global-network.aspx?id=135 | title=Car Rental & Leasing | work=ComfortDelGro | access-date=28 April 2013 | archive-url=https://web.archive.org/web/20131105121622/http://www.comfortdelgro.com.sg/global-network.aspx?id=135 | archive-date=5 November 2013 | url-status=dead }}

ComfortDelGro Insurance Brokers is an associate company of the Group, and its principal activities relate to risk protection and transfer solutions through the disciplines of insurance broking, employee benefits consulting, risk management operations, claims and loss management and customised solutions.

It proposes and implements solutions involving a blend of traditional insurance products, alternative risk financing instruments and methods to help the Group mitigate any risks faced in an increasingly complex environment.{{cite web | url=http://www.comfortdelgro.com/global-network.aspx?id=139 | title=Insurance Broking Services | work=ComfortDelGro | access-date=19 February 2014 | archive-url=https://web.archive.org/web/20140224191726/http://www.comfortdelgro.com/global-network.aspx?id=139 | archive-date=24 February 2014 | url-status=dead }}

File:Hyundai i40 with Dalkin Advertising operating under Comfort taxis.jpg taxicab]]

Moove Media is the advertising arm of ComfortDelGro and has been in operations since 8 April 2005 through the merger of Comfort Ads and SBS Transit Advertising. It marked its launch with several large cows dotted across the island.{{cite news |title=Advertising that mooves you (Page 6) |url=http://eresources.nlb.gov.sg/newspapers/Digitised/Page/today20050412-1.1.6 |website=Today (retrieved from NLB) |access-date=22 September 2019 |date=12 April 2005}}

As of 2020, Moove Media offers an integrated outdoor advertisement platforms, reaching commuters islandwide, through:

• SBS Transit - buses & bus interchanges
• Go-Ahead Singapore
• Tower Transit Singapore
• ComfortDelGro Bus

MRT & LRT lines operated by SBS Transit (with their respective stations inclusive):

• North East MRT line
• Downtown MRT line
• Sengkang and Punggol LRT lines

Since 2011, Moove Media offers similar outdoor advertising services in Sydney and Melbourne, Australia.{{cite web | url=http://www.comfortdelgro.com.sg/global-network.aspx?id=140 | title=Outdoor Advertising | work=ComfortDelGro | access-date=28 April 2013 | archive-url=https://web.archive.org/web/20131105132011/http://www.comfortdelgro.com.sg/global-network.aspx?id=140 | archive-date=5 November 2013 | url-status=dead }}

{{main|ComfortDelGro Australia}}

File:Transport NSW liveried (mo 6088), operated by Hillsbus, Bustech CDi at Castle Hill Interchange.jpg Bustech CDi in Sydney in July 2013]]

ComfortDelGro Australia is ComfortDelGro's Australian subsidiary, and operates buses in New South Wales, Victoria, Queensland, Australian Capital Territory and Northern Territory. The subsidiary started out in 2005 as a joint venture between ComfortDelGro (51%) and Australian taxi company Cabcharge (49%) known as ComfortDelGro Cabcharge (CDC), to purchase Westbus and Hillsbus in Sydney and Hunter Valley Buses from National Express.{{cite news|url=http://www.smh.com.au/news/business/westbus-sale-to-joint-venture-completed/2005/10/03/1128191648141.html|work=The Sydney Morning Herald|date=22 August 2005|title=New Westbus owners guarantee jobs, services}}

In August 2006, ComfortDelGro Cabcharge expanded purchasing the Western Sydney services of Baxter's Bus Lines followed in August 2007 by Morisett Bus Service, Sugar Valley Coachlines and Toronto Bus Service.[http://www.busesworldwide.org/assets/download/151article.pdf "Changes Galore in Sydney"] Buses Worldwide November 2007 page 8[http://fleetlists.busaustralia.com/nsw.php?info=TOR Toronto Bus Service] Australian Bus Fleet Lists

In November 2008, Kefford Corporation in Victoria was purchased[http://www.busnews.com.au/news/articleid/65988.aspx Kefford Group finds a buyer] Australian Bus & Coach followed in September 2012 by Queanbeyan-based Deane's Buslines and Transborder Express,[http://www.abc.net.au/news/2012-08-03/deane27s-buses-sold-for-2453-million/4174282 Deane's buses sold for $53 million] ABC News 4 August 2012{{cite web|url=http://www.busnews.com.au/news/articleid/80503.aspx|title=Deane's sold|publisher=Australasian Bus News}} the Melbourne bus services of Driver Group in July 2013[http://info.sgx.com/webcoranncatth.nsf/VwAttachments/Att_0FB82A3647937BB948257B710017C3C6/$file/ProjectIstanbul_PressRelease.pdf?openelement ComfortDelGro Expands Melbourne Operations Through A$22.0 Million Acquisition] {{webarchive|url=https://web.archive.org/web/20131105121117/http://info.sgx.com/webcoranncatth.nsf/VwAttachments/Att_0FB82A3647937BB948257B710017C3C6/%24file/ProjectIstanbul_PressRelease.pdf?openelement |date=5 November 2013 }} ComfortDelGro 20 May 2013 and the Blue Mountains Bus Company in August 2014.[http://www.bluemountainsgazette.com.au/story/2479989/cabcharge-buys-bus-company-for-265-million/ Cabcharge buys bus company for $26.5 million] Blue Mountains Gazette 13 August 2014 In February 2017, ComfortDelGro purchased Cabcharge's shares in the business with it rebranded ComfortDelGro Australia.[http://www.comfortdelgro.com.sg/uploads/ca/SGX%20Ann%20-%20Acquisition%20of%20Shares.pdf Acquisition of Shares in ComfortDelGro Cabcharge Pty Ltd] {{Webarchive|url=https://web.archive.org/web/20170106010304/http://www.comfortdelgro.com.sg/uploads/ca/SGX%20Ann%20-%20Acquisition%20of%20Shares.pdf |date=6 January 2017 }} ComfortDelGro 21 December 2016[http://www.sbs.com.au/news/article/2016/12/21/cabcharge-departs-aust-bus-market Cabcharge departs Aust bus market] Special Broadcasting Service 21 December 2016

In 2018, ComfortDelGro acquired Tullamarine Bus Lines,{{cite web|url=http://www.cdcvictoria.com.au/images/news/CDCV_release_tullamarine.pdf|title=CDC Victoria further strengthens bus footprint in Victoria|website=CDC Victoria|date=13 April 2018|archive-url=https://web.archive.org/web/20180609132415/http://www.cdcvictoria.com.au/images/news/CDCV_release_tullamarine.pdf|archive-date=9 June 2018|access-date=8 August 2018}}{{cite web|url=https://www.comfortdelgro.com/documents/38822/72048/Media+Release+-+CDG+Strengthens+Foothold+in+Aust+With+Largest+Acquisition+To-Date_grp.pdf|title=ComfortDelGro Further Strengthens Bus Footprint In Australia|publisher=ComfortDelgro|date=12 April 2018|access-date=5 November 2018|archive-url=https://web.archive.org/web/20190510052943/https://www.comfortdelgro.com/documents/20143/53753/Media+Release-CDG+Further+Strengthens+Bus+Footprint+in+Aust_GRP.pdf|archive-date=10 May 2019|url-status=live}} National Patient Transport,{{cite web|url=https://www.comfortdelgro.com/documents/20143/53242/Media+Release-CDG+Expands+Into+NPT+Services+in+Aust_GRP.pdf|title=ComfortDelGro Expands Into Non-Emergency Patient Transport Services In Australia|publisher=ComfortDelgro|date=9 April 2018|access-date=10 May 2019|archive-url=https://web.archive.org/web/20190510053021/https://www.comfortdelgro.com/documents/20143/53242/Media+Release-CDG+Expands+Into+NPT+Services+in+Aust_GRP.pdf|archive-date=10 May 2019|url-status=live}} Coastal Liner, Forest Coach Lines{{cite web|url=https://www.comfortdelgro.com/documents/38822/69007/Media+Release-CDG+Deepens+Footprint+in+Aust+with+2+Acquisitions_grp.pdf/92bcc096-63ba-533b-f790-f8c1dfc9b75b?version=1.0&t=1533634429177&previewFileIndex=all|title=ComfortDelGro Deepens Footprint In Australia With Two Acquisitions Totalling A$134.45 Million|publisher=ComfortDelgro|date=7 August 2018|access-date=8 August 2018|archive-url=https://web.archive.org/web/20180808022055/https://www.comfortdelgro.com/documents/38822/69007/Media+Release-CDG+Deepens+Footprint+in+Aust+with+2+Acquisitions_grp.pdf/92bcc096-63ba-533b-f790-f8c1dfc9b75b?version=1.0&t=1533634429177&previewFileIndex=all|archive-date=8 August 2018|url-status=live}}{{cite web|url=https://www.channelnewsasia.com/news/world/comfortdelgro-forest-coach-lines-coastal-liner-coaches-australia-10596690|date=7 August 2018|title=ComfortDelGro invests S$136.5m in Australian bus assets|publisher=Channel NewsAsia|access-date=8 August 2018}}End of an era for Forest Coach Lines Manly Daily 28 September 2018 and Buslink.[https://web.archive.org/web/20181106081510/https://www.busnews.com.au/industry-news/1811/cdc-to-buy-buslink-for-aud190m-its-largest-australian-purchase-to-date CDC to Buy Buslink for AUD$190M – Its Largest Australian Purchase to Date] Australasian Bus & Coach 6 November 2018 In May 2019 ComfortDelGro acquired Blanch's Bus Company and Brunswick Valley Coaches in the Northern Rivers region.{{cite web|url=https://www.comfortdelgro.com/documents/38822/96864/Media+Release-CDG+Further+Deepens+Footprint+in+Aust_GRP.pdf/39bbd883-45e3-31ac-db6f-bf3fca8a71f3?version=1.0&t=1556013249596&previewFileIndex=all|title=Comfortdelgro Further Deepens Footprint In Australia With A$28.3 Million Bus Acquisition

|publisher=ComfortDelGro|date=23 April 2019|access-date=8 May 2019|archive-url=https://web.archive.org/web/20190508072253/https://www.comfortdelgro.com/documents/38822/96864/Media+Release-CDG+Further+Deepens+Footprint+in+Aust_GRP.pdf/39bbd883-45e3-31ac-db6f-bf3fca8a71f3?version=1.0&t=1556013249596&previewFileIndex=all|archive-date=8 May 2019|url-status=live}}[https://web.archive.org/web/20190509120533/https://www.businesstimes.com.sg/companies-markets/comfortdelgro-buys-australian-bus-operator-be-blanch-for-a283m ComfortDelGro buys Australian bus operator B&E Blanch for A$28.3m] Business Times 23 April 2019

File:2012-2015 Toyota Camry (ASV50R) Atara S sedan, Swan Taxis (2018-07-19).jpg

Additionally, Swan Taxis based in Perth became wholly owned by ComfortDelGro in 2010.{{cite web|url=https://www.watoday.com.au/national/western-australia/38m-offer-for-swan-taxis-20100716-10di5.html|title=$38m offer for Swan Taxis|publisher=WA Today|date=16 July 2010|access-date=28 November 2018}}{{cite web|url=https://www.comfortdelgro.com/web/guest/australia#data4|title=Australia – Perth|website=ComfortDelGro|access-date=28 November 2018}} Swan Taxis later acquired Metro WA Taxi in October 2017.{{cite web|url=https://www.comfortdelgro.com/documents/20143/46053/CDG_AR2017_Complete_26Mar+%281%29.pdf/a9976672-48f6-8fa5-65e3-4857d790adc7|title=Annual Report 2017|publisher=ComfortDelGro|access-date=28 November 2018}} Being wholly owned by ComfortDelGro since acquisition, Swan Taxis was never part of CDC.

In China, the Group operates and manages an inter-city bus station,

Tianhe Coach Terminal, in Guangzhou. Hengyang's CityCab Bus Services, in which the Group owns a 25% stake, operates 88 buses.

ComfortDelGro also operates taxi services in nine cities – Beijing, Shanghai, Shenyang, Chengdu, Hengyang, Suzhou, Nanning, Nanjing and Jilin City with a total fleet of about 10,650 vehicles.{{cite web | url=http://www.comfortdelgro.com.sg/global-network.aspx?id=145 | title=China | work=ComfortDelGro | access-date=28 April 2013 | archive-url=https://web.archive.org/web/20140227115428/http://www.comfortdelgro.com.sg/global-network.aspx?id=145 | archive-date=27 February 2014 | url-status=dead }}

ComfortDelGro launched a motor vehicle rental and leasing business through a joint venture company, ComfortDelGro Rent-A-Car (Chengdu), in Chengdu, the gateway to the fast developing Western region of China. The Group established Nanning ComfortDelGro Rent-A-Car to operate car rental and leasing services in the city on 1 January 2008 with an initial fleet size of 13 cars, and this number has now doubled.

ComfortDelGro has a joint venture company – Chengdu ComfortDelGro Qing Yang Driving School in Chengdu. The centre offers driving training, professional driver training and driver testing services to the Chinese.

In October 2006, the Group expanded its presence in China with its first move into Chongqing through a 90% stake in new joint venture driving school, Chongqing ComfortDelGro Driver Training Co., Ltd. It expanded its footprint with the acquisition of a site in Liangjiang for its Chongqing Liangjiang ComfortDelGro Driving Training driving school in April 2011, which is expected to be ready by the end of the year.

In September 2013, the Group further expanded its operations in Jilin City when its subsidiary, Jilin ComfortDelGro Taxi incorporated Jilin ComfortDelGro Driver Training Co., Ltd, a wholly owned driving school.{{cite web | url=http://www.comfortdelgro.com.sg/global-network.aspx?id=149 | title=China – Driving School | work=ComfortDelGro | access-date=19 February 2014 | archive-url=https://web.archive.org/web/20140227103713/http://www.comfortdelgro.com.sg/global-network.aspx?id=149 | archive-date=27 February 2014 | url-status=dead }}

In 2004, ComfortDelGro acquired Chengdu Jitong Integrated Vehicle Inspection. Besides being a vehicle inspection centre, it also operates the sales of automotive parts and components in Chengdu. In the same year, it acquired Beijing Tian Long Da Tian Vehicle Inspection, which offers vehicle safety inspection and emission test services in Beijing.{{cite web | url=http://www.comfortdelgro.com.sg/global-network.aspx?id=148 | title=China – Vehicle Inspection | work=ComfortDelGro | access-date=28 April 2013 | archive-url=https://web.archive.org/web/20131105122608/http://www.comfortdelgro.com.sg/global-network.aspx?id=148 | archive-date=5 November 2013 | url-status=dead }}

In June 2020, ComfortDelGro entered into a collaboration agreement with RATP Dev and Alstom to jointly bid for contracts along Lines 16 and 17 of the Grand Paris Express in Paris.{{cite web |title=ComfortDelGro and French partners to bid for metro projects in France |url=https://www.straitstimes.com/business/companies-markets/comfortdelgro-and-french-partners-to-bid-for-metro-projects-in-france |website=The Straits Times |access-date=7 September 2021 |date=19 June 2020}}

In July 2023, the RATP Dev, Alstom and ComfortDelGro consortium obtained the contract to operate the Paris Métro Line 15 of the Grand Paris Express.{{Cite web |last=Bergalasse |first=Alexandre |date=2023-07-18 |title=LE GROUPEMENT EMMENÉ PAR RATP DEV DÉSIGNÉ POUR EXPLOITER LA LIGNE 15 SUD DU MÉTRO FRANCILIEN |url=https://presse.iledefrance-mobilites.fr/le-groupement-emmene-par-ratp-dev-designe-pour-exploiter-la-ligne-15-sud-du-metro-francilien/ |access-date=2024-09-26 |website=Île-de-France Mobilités |language=fr-FR}}

In Ireland, ComfortDelGro operates the Irish Citylink ComfortDelGro, an inter-city coach service with over 70 coaches in Dublin, Galway, Limerick and Cork.{{cite web|url=http://www.comfortdelgro.com.sg/global-network.aspx?id=127|title=Ireland|work=ComfortDelGro|access-date=28 April 2013|archive-url=https://web.archive.org/web/20131105122404/http://www.comfortdelgro.com.sg/global-network.aspx?id=127|archive-date=5 November 2013|url-status=dead}}

In Malaysia, ComfortDelGro offers car-leasing and rental services through CityLimo Leasing (M) Sdn Bhd. The Group currently operates about 230 vehicles in the Capital.{{cite web | url=http://www.comfortdelgro.com.sg/global-network.aspx?id=154 | title=Malaysia – Car Rental & Leasing | work=ComfortDelGro | access-date=28 April 2013 | archive-url=https://web.archive.org/web/20131105121201/http://www.comfortdelgro.com.sg/global-network.aspx?id=154 | archive-date=5 November 2013 | url-status=dead }} In addition to leasing, the company also provides a round-the-clock mobile back-up service that offers assistance to customers in the event of an emergency.

In August 2021, Auckland One Rail, in which ComfortDelGro has a 50% shareholding, was awarded a contract by Auckland Transport to operate train services in Auckland starting from January 2022, lasting eight years initially with room for further extensions. This is the first overseas rail contract attained by ComfortDelGro and first by a Singapore company.[https://web.archive.org/web/20210827080524/https://www.rnz.co.nz/news/business/450164/new-operator-appointed-to-run-auckland-transport-s-suburban-rail-service New operator appointed to run Auckland Transport's suburban rail service] Radio New Zealand 27 August 2021[https://web.archive.org/web/20210827081508/https://www.straitstimes.com/singapore/transport/comfortdelgro-lands-first-overseas-rail-deal-in-new-zealand ComfortDelGro joint venture lands $1.13 billion deal to operate rail services in Auckland] Straits Times 27 August 2021{{cite web|url=https://www.comfortdelgro.com/documents/38822/394559/20220117+-+CDG+-+Acquisition+of+Shares+in+Transdev+Auckland+Limited.pdf/560ab824-5a3f-e69f-f1ec-11ed0f25f8c0|title=Acquisition of Shares in Transdev Auckland Limited|publisher=ComfortDelGro|date=17 January 2022|access-date=15 July 2022}}

In January 2024, a Go-Ahead Group and ComfortDelGro joint venture, in which ComfortDelGro has a 45% stake, obtained the contract for the operation and maintenance of the Stockholm Metro starting from May 2025, replacing the previous operator, MTR.{{Cite news |last=Xuan |first=Leow Wen |date=2024-01-24 |title=ComfortDelGro joint venture clinches $5.1 billion Stockholm Metro contract |url=https://www.straitstimes.com/singapore/comfortdelgro-joint-venture-clinches-51-billion-stockholm-metro-contract |access-date=2024-02-01 |work=The Straits Times |language=en |issn=0585-3923}}

File:LTZ1111-9-20241108-152020.jpg New Routemaster on London Buses route 9]]

File:New Adventure Travel 526 YJ16 DZC – X8 – 13 35 Cardiff Bay to Thornhill (48786889783).jpg Optare MetroCity seen on one of the group's flagship routes, the X8 in Cardiff]]

In March 2000, DelGro Corporation purchased the Metroline bus company in London.[http://www.metroline.co.uk/about-us/history.html History] Metroline As of December 2012 it operated 1,200 buses. In June 2013, a further 494 buses were added to Metroline with the purchase of five depots located in North and West London from First London.[http://www.firstgroup.com/corporate/latest_news/?id=009241 FirstGroup Announces Sale of Eight London Bus Depots] FirstGroup 9 April 2013

Under Transport for London (TfL)'s gross-cost model, operators like Metroline tender for routes and operate them as contractors. The Mayor of London decides on the level of fares as well as the concessions for certain passengers. All fare revenue goes to TfL. Fare revenue is then proportionately allocated to operators on a mileage basis and meeting the performance targets set in the contract.

ComfortDelGro also owns the Scottish Citylink express coach business in Scotland. In September 2005 ComfortDelGro entered into a joint venture with Stagecoach that combined Scottish Citylink with Stagecoach's Megabus operation in Scotland.{{cite web|url=http://www.comfortdelgro.com.sg/global-network.aspx?id=14|title=United Kingdom|work=ComfortDelGro|access-date=28 April 2013|archive-url=https://web.archive.org/web/20131105122611/http://www.comfortdelgro.com.sg/global-network.aspx?id=14|archive-date=5 November 2013|url-status=dead}}

In May 2006, the Group acquired Onward Travel, a private car-hire business in Edinburgh, Scotland. It operates an exclusive airport taxi rank concession from Edinburgh Airport. In March 2007, the Group acquired another licensed-taxi and private-hire company in Birmingham. The company has since been renamed Computer Cab (Birmingham) Ltd.{{cite web | url=http://www.comfortdelgro.com.sg/global-network.aspx?id=151 | title=United Kingdom – Taxi | work=ComfortDelGro | access-date=28 April 2013 | archive-url=https://web.archive.org/web/20131105121127/http://www.comfortdelgro.com.sg/global-network.aspx?id=151 | archive-date=5 November 2013 | url-status=dead }}

In June 2015, ComfortDelGro was shortlisted to bid for the London Overground railway concession but lost out to Arriva Rail London.[http://www.railwaygazette.com/news/passenger/single-view/view/four-bidders-shortlisted-for-london-overground-operating-concession.html Four bidders shortlisted for London Overground operating concesssion] Railway Gazette International 29 June 2015[http://www.railnews.co.uk/news/2015/06/30-tfl-announces-overground-shortlist.html TfL announces Overground Shortlist] Railnews 30 June 2015

In February 2018, Adventure Travel in South Wales was purchased with 100+ buses for £13.4 million.[http://www.businesstimes.com.sg/companies-markets/comfortdelgros-unit-acquires-uk-transport-operator-for-£13m ComfortDelGro's units acquires UK transport operator for £13 million] Business Times 7 February 2018[http://www.route-one.net/articles/Business_deals/ComfortDelGro_buys_New_Adventure_Travel/c ComfortDelGro buys New Adventure Travel for £13.4 million] {{Webarchive|url=https://web.archive.org/web/20180210180111/http://www.route-one.net/articles/Business_deals/ComfortDelGro_buys_New_Adventure_Travel/c |date=10 February 2018 }} Route One 7 February 2018[http://www.straitstimes.com/business/companies-markets/comfort-acquires-uk-transport-operator-for-246m Comfort acquires UK transport operator for $24.6 million] The Straits Times 8 February 2018 ComfortDelGro has since improved the business by appointing a new Managing Director, Adam Keen of Damory Coaches, replacing the Managing Director that came with the business.{{Cite web|last=Deakin|first=Tim|date=2019-07-01|title=Adam Keen joins Adventure Travel Group|url=https://www.route-one.net/people/adam_keen_joins_new_adventure_travel_group/|access-date=2020-06-11|website=routeone news|language=en-GB}} Under ComfortDelGro, Adventure Travel has seen substantial expansion with a new rebrand and the termination of all overseas coach work due to the COVID-19 pandemic.

In December 2021, ComfortDelGro purchased Megabus and the remaining 35% of Scottish Citylink from Stagecoach.[https://www.route-one.net/business-deals/agreement-reached-for-national-express-to-buy-stagecoach/ Agreement reached for National Express to buy Stagecoach] Route One 14 December 2021[http://web.archive.org/web/20211214112829/https://otp.tools.investis.com/clients/uk/stagecoach/rns/regulatory-story.aspx?cid=273&newsid=1536056 Sale of Scottish Citylink stake and the retain and customer service activities of Megabus UK and Falcon] Stagecoach Group 14 December 2021

In January 2025, Metroline Manchester commenced operating Bee Network services under contract to Transport for Greater Manchester.[https://cbwmagazine.com/major-win-for-metroline-in-manchester-franchising-awards/ Major win for Metroline in Manchester franchising awards] Coach & Bus Week 2 April 2024[https://web.archive.org/web/20240330030510/https://www.route-one.net/news/metroline-dominates-greater-manchester-franchising-third-tranche/ Metroline dominates Greater Manchester franchising third tranche] Route One 28 March 2024Metroline triumphs in Manchester Tranche 3 Buses issue 830 May 2024 page 6

{{main|CityFleet Networks}}

ComfortDelGro also owns CityFleet Networks, which operates Westbus UK, as well as taxi services in a number of UK cities, including ComCab and Comfort Executive.{{cite web|url=http://cityfleetnetworks.com/about-us|title=About Us|website=CityFleet Networks|access-date=10 August 2018}}

[http://data.companieshouse.gov.uk/doc/company/SC221290 Companies House extract company no SC221290] Cityfleet Networks Limited Comcab, also known as Computer Cab, operates taxis in London, Edinburgh, Aberdeen and Liverpool, and operates a fleet of 6,300 radio taxis and private hire vehicles providing a service to local business and private customers.

CityFleets Network was previously a joint venture between ComfortDelGro (51%) and Australia-based Cabcharge Australia (49%) until June 2016, when ComfortDelGro purchased the 49% stake from Cabcharge.{{cite web|url=https://www.businesstimes.com.sg/companies-markets/comfortdelgro-to-buy-remaining-stake-in-cityfleet-networks-for-s14-million|title=ComfortDelGro to buy remaining stake in CityFleet Networks for S$14 million|work=Business Times|date=28 June 2017|access-date=10 August 2018}}{{cite web|url=https://www.finnewsnetwork.com.au/archives/finance_news_network166731.html|title=Cabcharge sells stake in CityFleet for $13.3m|date=29 June 2017|access-date=10 August 2018}}

In Ho Chi Minh City, ComfortDelGro owns 70% of Vietnam Taxi Company (Vinataxi), a joint venture with Vietnamese company Tracodi.{{cite web|url=https://www.vir.com.vn/vinataxi-and-savico-taxi-to-merge-to-compete-with-grab-60236.html|title=Vinataxi and Savico Taxi to merge to compete with Grab|publisher=Vietnam Investment Review|date=18 June 2018|access-date=28 November 2018}}{{cite web|url=https://vietnamnews.vn/economy/425076/savico-shuts-down-taxi-company.html#VLIaDRZVz3VF4qSd.97|title=Savico shuts down taxi company|publisher=Viet Nam News|date=26 March 2018|access-date=28 November 2018}} It is currently the third largest market share in the taxi sector in the city, and operates a fleet of over 380 taxis. Vinataxi was set up in 1992 as a joint venture between Tracodi and Hong Kong company Tecobest Investment, until Tecobest sold its share of Vinataxi to ComfortDelGro in 2003.

Prior to March 2018, ComfortDelGro also had another joint venture with former state-owned enterprise Saigon General Service Corporation (Savico), known as ComfortDelGro Savico Taxi. It was established in 2005 and operated over 220 taxis, a call centre, as well as a workshop which repaired and maintained the taxi fleet.{{cite web | url=http://www.comfortdelgro.com.sg/global-network.aspx?id=157 | title=Vietnam – Taxi | work=ComfortDelGro | url-status=dead | access-date=28 April 2013 | archive-url=https://web.archive.org/web/20131105121713/http://www.comfortdelgro.com.sg/global-network.aspx?id=157 | archive-date=5 November 2013 | df=dmy-all }} Competition with Uber and Grab, along with spending with the aim of increasing service quality and maintaining the taxi fleet, led to a decrease in profit to only VNĐ235 million (US$10,300) in 2017. Subsequently, ComfortDelGro Savico shut down in March 2018 and merged into Vinataxi later that year.

{{portal|Singapore|Transport}}

• Transport in Singapore
• Go-Ahead Singapore
• SMRT Corporation

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• {{commons category-inline|ComfortDelGro}}
• {{Official website|https://www.comfortdelgro.com/}}

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