CommuteAir

File:N365PH.jpg Bombardier Q200 formerly operated by CommutAir]]

File:BeechInterior.jpg]]

File:Old logo CommuteAir (until 2023).png

The airline was established in 1989, with headquarters at Clinton County Airport in Plattsburgh, New York. Operations began on August 1, 1989, as a marketing affiliate of USAir.{{cite web| url=http://www.flycommutair.com/about/history|title=CommutAir.com History|access-date=October 12, 2009}}{{cite web|url=http://factfinder.census.gov/servlet/MapItDrawServlet?geo_id=16000US3658601&_bucket_id=50&tree_id=420&context=saff&_lang=en&_sse=on|title=Plattsburgh West CDP|website=U.S. Census Bureau|access-date=May 24, 2009}}{{Dead link|date=August 2018 |bot=InternetArchiveBot |fix-attempted=yes }}

The airline changed affiliations to Continental Airlines in late 2000, when US Airways and CommuteAir failed to reach a mutually acceptable extension agreement, and CommuteAir decided not to renew the codeshare agreement. In July 2001, the company announced plans to downsize its fleet and workforce by approximately half and change the route structure of the airline. In early 2002, the company began a "micro-hub" operation based in Albany, New York. At its high point in 2003 and 2004, the hub served 21 cities within the Northeast and Canada with a fleet of Beechcraft 1900s. Service was also provided out of Boston's Logan International Airport to several Northeast cities.

In January 2003, CommuteAir announced an agreement with Continental to feed the latter's Cleveland, Ohio hub. Service commenced on March 16, 2003, serving Kalamazoo, Michigan and Elmira, New York. Two cities were added the following month and by August 2003, CommuteAir served 12 cities from the Cleveland hub.

CommuteAir leased sixteen Bombardier Q200 aircraft from Horizon Air in 2006. The following year, the Beech 1900s were phased out.

On October 30, 2007, the company moved all remaining operations from Clinton County Airport, due to the closure of the airport. All operations were then conducted out of Cleveland Hopkins International Airport.{{cite web| url=http://www.pressrepublican.com/webxtra_pia/local_story_275233023.html|title=Delta announces Big Sky flight schedules; Press-Republican.com, October 02, 2007}}

On October 2, 2008, the company began operations out of Newark Liberty International Airport, following Continental Airlines plan to adjust to the softening industry.{{cite web| url=http://avtoday.com/ran/categories/commercial/22726.html| title=CommutAir Dodges Bullet| website=Regional Aviation News| date=June 16, 2008}}{{Dead link|date=August 2018 |bot=InternetArchiveBot |fix-attempted=yes }}

CommuteAir's pilot group voted for union representation by the Air Line Pilots Association in 2008.{{cite web|title=CommutAir Pilots Vote ALPA:NMB Election Results Show Overwhelming Support for Union |url=http://www.alpa.org/DesktopModules/ALPA_Documents/ALPA_DocumentsView.aspx?itemid=14161&ModuleId=12567&Tabid=73}} That same year, Continental Airlines announced that it would cut flights and more than 3,000 jobs.{{cite web|title=Continental joins trend by cutting flights, workers |website=USA Today |url=https://www.usatoday.com/travel/flights/2008-06-05-continental-cuts_N.htm}} Subsequently, it was announced that some of CommuteAir's Cleveland flights would be eliminated as part of Continental's cutbacks.{{cite web|title=Cleveland Hopkins takes hits in Continental cuts |date=13 June 2008 |url=http://blog.cleveland.com/business/2008/06/continental_to_cut_hopkins_cap.html}}

In 2010, following the merger of United and Continental, CommuteAir became a United Express carrier and United Airlines asked CommuteAir to obtain five Bombardier Q300s. Two of the aircraft were allocated to Cleveland services and three aircraft were allocated to Newark services.

In 2012, CommuteAir opened a hub at Washington-Dulles International Airport.

In July 2014, CommuteAir closed its pilot base at Cleveland Hopkins International Airport, after United Airlines withdrew its Cleveland hub.{{cite web|title=More jobs lost with CommutAir pulling pilot base out of Cleveland|date=May 2014 |url=http://www.cleveland.com/metro/index.ssf/2014/05/united_airlines_partner_commut.html|access-date=October 10, 2014}} CommuteAir also closed its Cleveland maintenance base, and replaced it with a new maintenance base in Albany, New York.{{Cite news|url=https://airwaysmag.com/uncategorized/commutair-to-relocate-its-cleveland-crew-and-maintenance-base/|title=CommutAir to Relocate its Cleveland Crew and Maintenance Base - Airways Magazine|date=2014-04-29|work=Airways Magazine|access-date=2018-03-20|language=en-US|archive-date=2018-03-20|archive-url=https://web.archive.org/web/20180320230527/https://airwaysmag.com/uncategorized/commutair-to-relocate-its-cleveland-crew-and-maintenance-base/|url-status=dead}}

On November 9, 2015, CommuteAir announced that it has reached an agreement with United Airlines to significantly increase the number of airplanes flown under the United Express brand by adding Embraer ERJ 145 jet operations to the company's existing fleet of Bombardier turbo-prop aircraft.

In July 2016, CommuteAir began commercial service with its inaugural flight on the ERJ 145 jet from Washington, D.C. to Columbia, SC.{{cite news|url=http://www.prnewswire.com/news-releases/commutair-begins-commercial-service-with-erj-145xr-aircraft-for-united-express-300293175.html#continue-jump|title=CommutAir Begins Commercial Service with ERJ-145XR Aircraft for United Express®|date=July 1, 2016|website=PR Newswire}}

In September 2017, the Q300 was phased out and in January 2018, the Q200 was phased out, marking the end of turbo-prop operations.

On July 30, 2020, it was announced that United Airlines had decided to end its contract with fellow United Express affiliate ExpressJet and transferred these operations to CommuteAir. CommuteAir became the sole operator of the United Express ERJ 145 fleet.{{Cite news|date=2020-07-30|title=United to drop contract with ExpressJet, dealing fatal blow|language=en|work=Reuters|url=https://www.reuters.com/article/healthcoronavirus-united-arlns-regional-idUSFWN2F1217|access-date=2020-07-31}}

On September 30, 2020, CommuteAir started servicing United's Houston hub and on March 28, 2021, it began service out of Denver International Airport. The latter marks the return of the ERJ 145 to the Denver United Express fleet since COVID and the cessation of operations by Trans States Airlines.{{cite tweet|user=flycommutair|number=1373684771906334722|access-date=2021-03-27|title=The mountains are calling and we must go ⛰ One week until we land in Denver and open our new crew base! }} CommuteAir operated its final flights from Denver in May 2024 before closing its pilot and flight attendant bases and consolidating its operations in Houston and Washington-Dulles.

On January 19, 2023, hacker maia arson crimew announced she had compromised web servers belonging to CommuteAir and obtained access to flight and personnel scheduling systems, the personal data of airline staff, and a 2019 copy of the US Government No Fly List.{{Cite web |last1=Thalen |first1=Mikael |last2=Covucci |first2=David |date=2023-01-19 |title=EXCLUSIVE: U.S. airline accidentally exposes 'No Fly List' on unsecured server |url=https://www.dailydot.com/debug/no-fly-list-us-tsa-unprotected-server-commuteair/ |access-date=2023-01-20 |website=The Daily Dot |language=en-US}}{{Cite web |author-link=Maia arson crimew |date=2023-01-19 |title=how to completely own an airline in 3 easy steps |url=https://maia.crimew.gay/posts/how-to-hack-an-airline/ |access-date=2023-01-19 |website=maia blog}}

{{Update section|date=January 2024}}

• Washington, D.C. / Northern Virginia - Washington Dulles International Airport
• Houston, Texas - George Bush Intercontinental Airport

• Albany, New York - Albany International Airport
• Houston, Texas - George Bush Intercontinental Airport
• Lincoln, Nebraska - Lincoln Airport
• Washington, D.C. / Northern Virginia - Washington Dulles International Airport

As of February 2025, the CommuteAir fleet includes the following aircraft:{{cite web|url=http://www.ch-aviation.ch/portal/aircraft/search?search=1&airline_text=Commutair |title=CommutAir Fleet |publisher=aviation.ch |access-date=5 July 2015}}

As of January 2020, CommuteAir average fleet age was 15.2 years old.{{Cn|date=October 2024}}

The CommuteAir fleet was once composed entirely of Beechcraft 1900 aircraft, operated for US Airways Express and later for Continental Connection.

CommuteAir operated the final turboprop flight for United Express on Sunday, January 7, 2018.{{cite web|title=United Express say Farewell Dash 8|url=https://www.igntravel.com/single-post/2018/01/05/United-Express-say-Farewell-Dash-8|website=IGN Travel|access-date=10 January 2018|archive-url=https://web.archive.org/web/20180110174307/https://www.igntravel.com/single-post/2018/01/05/United-Express-say-Farewell-Dash-8|archive-date=2018-01-10|url-status=dead}}

This flight, UCA4909/C54909 between Syracuse Airport and Dulles Airport was operated by tail number N363PH.{{cite web|title=Flight history for United Airlines flight UA4909|url=https://www.flightradar24.com/data/flights/ua4909|website=FlightRadar24|access-date=10 January 2018}}{{cite web|title=Commutair C5 Flight 4909 07-Jan-2018 KSYR - KIAD|url=https://flightaware.com/live/flight/UCA4909/history/20180108/0025Z/KSYR/KIAD|website=Flightaware|access-date=16 January 2018}} It marked the end of an era for both CommuteAir and United Express. The Bombardier DHC-8-200 was subsequently ferried to Roswell International Air Center for retirement.{{cite tweet|title=Goodnight beautiful. Thank you and rest well. 2006-2018 #farewell #youwillbemissed #united #DullesAirport #alljet| user=flycommutair| number=950205839968821248|access-date=16 January 2018}}{{cite web|title=Flightaware - N363PH flight KOKC-KROW|url=https://flightaware.com/live/flight/N363PH/history/20180110/1300Z/KOKC/KROW|website=Flightaware|access-date=16 January 2018}}

• Beechcraft 1900C
• Beechcraft 1900D
• Bombardier Q200
• Bombardier Q300

{{Main|CommutAir Flight 4821}}

On January 3, 1992, CommutAir Flight 4821, a Beechcraft 1900C operating for USAir Express was flying from Plattsburgh, New York to Newark, New Jersey, with stops in Saranac Lake and Albany in New York, crashed into a wooded mountaintop as it was landing at Adirondack Regional Airport.{{cite web|date=March 28, 1994|title=In reply refer to: A-94-74 through -76|url=https://www.ntsb.gov/safety/safety-recs/recletters/A94_74_76.pdf|access-date=April 23, 2010|publisher=National Transportation Safety Board}} Of the four people on board (two passengers and two crew), two were killed while the other two sustained serious injuries.{{cite web|last=Ranter|first=Harro|title=ASN Aircraft accident Beechcraft 1900C-1 N55000 Saranac Lake-Adirondack Airport, NY (SLK)|url=http://aviation-safety.net/database/record.php?id=19920103-0|access-date=July 5, 2009|website=aviation-safety.net|publisher=Aviation Safety Network}}

The cause of the crash was determined to be pilot error in establishing a stabilized approach and cross-checking instruments. Factors related to the accident were: weather conditions and possible precipitation static interference, caused by inadequate grounding between the radome and fuselage that could have resulted in unreliable glide slope indications."

{{Main|CommutAir Flight 4933}}

On March 4, 2019, CommutAir Flight 4933, operating for United Express, landed off the runway during its second attempt at landing in Presque Isle International Airport.{{cite news |url=https://www.wagmtv.com/content/news/Incident-at-Presque-Isle-International-Airport---506658531.html |website=WAGM-TV |title=Incident at Presque Isle International Airport |date=March 4, 2019 |access-date=March 4, 2019}} The left main landing gear was torn from the aircraft and embedded in one of the two rear engines. The accident resulted in a loss of the airframe. Passengers and crew were evacuated, with three passengers and one crew member requiring treatment for minor injuries.{{cite web |title=United flight lands off the runway at Presque Isle International Airport |url=https://www.wabi.tv/content/news/Presque-Isle-International-Airport-506661611.html |website=WABI |date=4 March 2019 |access-date=4 March 2019}}

The National Transportation Safety Board (NTSB) attributed the accident to confirmation bias which prompted the pilots to continue descending even though they could not see the runway due to snow. Contributing factors were poor decision-making by the captain, fatigue of the first officer, and misalignment of the localizer caused by snow. The NTSB criticized the airline's training practices, as the captain had been promoted to that status despite a history of training failures and disciplinary action. The NTSB also noted that at least six CommutAir flight crews had noticed the localizer misalignment prior to the accident but none had reported it under the airline's safety program until after the event; one CommuteAir crew had reported the problem to the Federal Aviation Administration beforehand, but the agency did not issue a NOTAM because protocol dictated that more than one report was required.{{cite report |title=National Transportation Safety Board Aviation Accident Final Report |url=https://data.ntsb.gov/carol-repgen/api/Aviation/ReportMain/GenerateNewestReport/99050/pdf |publisher=National Transportation Safety Board |docket=DCA19FA089 |access-date=July 20, 2022 |date=July 12, 2022}}

• Air transportation in the United States

{{Reflist|30em}}

{{Commons category}}

• {{official website|https://www.flycommutair.com/}}
• [http://www.airlinepilotcentral.com/airlines/regional/commutair.html Airline Pilot Central]
• [http://www.cmhlegal.com/commutair.asp ESOP Litigation]{{dead link|date=August 2017 |bot=InternetArchiveBot |fix-attempted=yes }}

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