Microsoft 365

{{short description|Subscription services offered by Microsoft}}

{{for|the original office suite by Microsoft|Microsoft Office}}

{{Infobox software

| name = Microsoft 365

| logo = Microsoft 365 Copilot.svg

| logo caption = Microsoft 365 Logo after its integration with Microsoft Copilot

| screenshot = Office 365 app logos.svg

| screenshot size = 250px

| caption = From top-left: Outlook, OneDrive, Word, Excel, PowerPoint, OneNote, SharePoint, Teams, and Viva Engage

| collapsible =

| developer = Microsoft

| released = {{Start date and age|2017|7|10}}{{cite web |url=https://blogs.microsoft.com/blog/2017/07/10/microsoft-puts-partners-center-4-5-trillion-transformation-opportunity/ |title=Microsoft puts partners at the center of $4.5 trillion transformation opportunity |last=Althoff |first=Judson |date=2017-07-10 |access-date=2020-04-22 |archive-date=2020-10-30 |archive-url=https://web.archive.org/web/20201030084830/https://blogs.microsoft.com/blog/2017/07/10/microsoft-puts-partners-center-4-5-trillion-transformation-opportunity/ |url-status=live }}

| latest release version = {{Latest stable software release/Microsoft Office hub}}

| ver layout = stacked

| operating system = Windows, macOS, Android, iOS

| replaces = Microsoft Office

| platform =

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| genre = Software as a service contract

| license =

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| website = {{URL|https://m365.cloud.microsoft}}

| standard =

| AsOf =

}}

Microsoft 365 (previously called Office 365) is a product family of productivity software, collaboration and cloud-based services owned by Microsoft. It encompasses online services such as Outlook.com, OneDrive, Microsoft Teams, programs formerly marketed under the name Microsoft Office (including applications such as Word, Excel, PowerPoint, and Outlook on Microsoft Windows, macOS, mobile devices, and on the web), and enterprise products and services associated with these products such as Exchange Server, SharePoint, and Viva Engage. Microsoft 365 also covers subscription plans encompassing these products, including those that include subscription-based licenses to desktop and mobile software, and hosted email and intranet services.

The branding Office 365 was introduced in 2010 to refer to a subscription-based software as a service platform for the corporate market, including hosted services such as Exchange, SharePoint, and Lync Server, and Office on the web. Some plans also included licenses for the Microsoft Office 2010 software. Upon the release of Office 2013, Microsoft began to promote the service as the primary distribution model for the Microsoft Office suite, adding consumer-focused plans integrating with services such as OneDrive and Skype, and emphasizing ongoing feature updates (as opposed to non-subscription licenses, where new versions require purchase of a new license, and are feature updates in of in themselves).

In July 2017, Microsoft introduced a second brand of subscription services for the enterprise market known as Microsoft 365, combining Office 365 with Windows 10 Enterprise volume licenses and other cloud-based security and device management products. On April 21, 2020, Office 365 was changing its name to Microsoft 365 to emphasize the service's current inclusion of products and services beyond the core Microsoft Office software family (including cloud-based productivity tools and artificial intelligence features). Most products that were called Office 365 were renamed as Microsoft 365 on the same day.{{Cite web|title=Microsoft Office 365 is a part of Microsoft 365|url=https://www.microsoft.com/en-us/microsoft-365/office-365|access-date=2020-10-22|website=www.microsoft.com|language=en-us|archive-date=2020-10-22|archive-url=https://web.archive.org/web/20201022030805/https://www.microsoft.com/en-us/microsoft-365/office-365|url-status=live}} In October 2022, Microsoft announced that it would discontinue the "Microsoft Office" brand by January 2023, with most of its products and online productivity services being marketed primarily under the "Microsoft 365" brand.{{cite web | last=Mearian | first=Lucas | date=2022-10-13 | url=https://www.computerworld.com/article/3676828/office-to-be-rebranded-microsoft-365.html | title=Office to be rebranded Microsoft 365 | work=Computerworld | publisher=IDG Publications | archiveurl=https://web.archive.org/web/20221013183648/https://www.computerworld.com/article/3676828/office-to-be-rebranded-microsoft-365.html | archivedate=2022-10-13}}{{cite web | last=Cunningham | first=Andrew | date=2022-10-13 | url=https://arstechnica.com/gadgets/2022/10/rip-to-microsoft-office-henceforth-to-be-known-as-microsoft-365/ | title=32 years in, Microsoft has decided to rebrand 'Microsoft Office' | work=Ars Technica | publisher=Condé Nast | archiveurl=https://web.archive.org/web/20221013162826/https://arstechnica.com/gadgets/2022/10/rip-to-microsoft-office-henceforth-to-be-known-as-microsoft-365/ | archivedate=2022-10-13}}{{cite web | archive-url=https://web.archive.org/web/20221012164919/https://www.microsoft.com/en-us/microsoft-365/microsoft-365-faqs | url=https://www.microsoft.com/en-us/microsoft-365/microsoft-365-faqs | archive-date=2022-10-12 | title=Introducing the new Microsoft 365 app| website=Microsoft }} It continues to reside on the domain name office365.com, whereas personal (non-education/enterprise) accounts are on live.com. However, Microsoft reversed this stance with the release of an Office 2024 preview build in November 2023.{{cite web | last1=Hazarika | first1=Skanda | title=Exclusive: Microsoft Office 2024 is coming next year, and you can try the preview now | url=https://www.xda-developers.com/microsoft-office-2024-coming/ | website=XDA Developers | access-date=November 14, 2023 | language=en | date=November 8, 2023 | archive-url=https://web.archive.org/web/20231108201243/https://www.xda-developers.com/microsoft-office-2024-coming/ | archive-date=November 8, 2023 | url-status=live}}{{cite web | url=https://www.neowin.net/news/microsoft-might-just-have-confirmed-windows-12-release-alongside-leaked-office-2024-images/ | title=Microsoft might just have confirmed Windows (12) release alongside leaked Office 2024 images | date=November 7, 2023 | last1=Sen | first1=Sayan | archive-url=https://web.archive.org/web/20231107110519/https://www.neowin.net/news/microsoft-might-just-have-confirmed-windows-12-release-alongside-leaked-office-2024-images/ | archive-date=November 7, 2023 | url-status=live}}

History

=As Office 365=

Microsoft first announced Office 365 in October 19, 2010, beginning with a private beta with various organizations, leading into a public beta in April 18, 2011, and reaching general availability on June 28, 2011, with a launch aimed originally at corporate users. Facing growing competition from Google's similar service Google Workspace, Microsoft designed the Office 365 platform to "bring together" its existing online services (such as the Business Productivity Online Suite) into "an always-up-to-date cloud service" incorporating Exchange Server (for e-mail), SharePoint (for internal social networking, collaboration, and a public web site), and Lync (for communication, VoIP, and conferencing). Plans were initially launched for small business and enterprises; the small business plan offered Exchange e-mail, SharePoint Online, Lync Online, web hosting via SharePoint, and the Web App with the enterprise plan also adding per-user licenses for the Office 2010 Professional Plus software and 24/7 phone support.{{cite web |first=Julius |last=Motal |title=Microsoft Office 365 Launching June 28th |url=https://www.pcmag.com/article2/0,2817,2386447,00.asp |work=PC Magazine |publisher=Ziff Davis |date=6 June 2011 |access-date=14 March 2013 |archive-date=15 December 2017 |archive-url=https://web.archive.org/web/20171215053602/https://www.pcmag.com/article2/0,2817,2386447,00.asp |url-status=live }}{{cite web|title=Microsoft takes aim at Google Apps with Office 365|url=http://www.networkworld.com/news/2010/101810-microsoft-office-365.html|work=Network World|access-date=15 March 2013|url-status=dead|archive-url=https://web.archive.org/web/20130501200751/http://www.networkworld.com/news/2010/101810-microsoft-office-365.html|archive-date=May 1, 2013|df=mdy-all}} Following the official launch of the service, Business Productivity Online Suite customers were given 12 months to migrate from BPOS to the Office 365 platform.{{cite web|title=BPOS Customers Face Transition to Office 365|url=http://www.pcworld.com/article/231220/article.html|work=PC World|access-date=18 June 2013|archive-date=3 December 2013|archive-url=https://web.archive.org/web/20131203052206/http://www.pcworld.com/article/231220/article.html|url-status=live}}

With the release of Office 2013, an updated version of the Office 365 platform was launched on February 27, 2013, expanding Office 365 to include new plans aimed at different types of businesses, along with new plans aimed at general consumers, including benefits tailored towards Microsoft consumer services such as OneDrive (whose integration with Office was a major feature of the 2013 suite).{{cite web |title=Office 2013 vs. Office 365: Should you buy or rent? |url=http://www.pcworld.com/article/2026703/office-365-vs-office-2013-should-you-rent-or-own-.html |access-date=15 March 2013 |archive-date=12 March 2013 |archive-url=https://web.archive.org/web/20130312104957/http://www.pcworld.com/article/2026703/office-365-vs-office-2013-should-you-rent-or-own-.html |url-status=live }} The server components were updated to their respective 2013 versions, and Microsoft expanded the Office 365 service with new plans, such as Small Business Premium, Midsize Premium, and Pro Plus.{{cite web |title=Microsoft Office 2013 Pro released to the masses, Office 365 updated |url=https://arstechnica.com/information-technology/2013/02/microsoft-office-2013-pro-released-to-the-masses-office-365-updated/ |work=Ars Technica |publisher=Condé Nast |date=27 February 2013 |first=Sean |last=Gallagher |access-date=8 February 2021 |archive-date=22 April 2018 |archive-url=https://web.archive.org/web/20180422104618/https://arstechnica.com/information-technology/2013/02/microsoft-office-2013-pro-released-to-the-masses-office-365-updated/ |url-status=live }} A new Office 365 Home Premium plan aimed at home users offers access to the Office 2013 suite for up to five computers, along with expanded OneDrive storage and 60 minutes of Skype calls monthly. The plan is aimed at mainstream consumers, especially those who want to install Office on multiple computers.{{cite web |title=Review: Microsoft Office 365 Home Premium Edition hopes to be at your service |url=https://arstechnica.com/information-technology/2013/01/hands-on-with-microsofts-office-365-home-premium-edition/ |work=Ars Technica |publisher=Condé Nast |date=29 January 2013 |first=Sean |last=Gallagher |access-date=8 February 2021 |archive-date=28 March 2019 |archive-url=https://web.archive.org/web/20190328230406/https://arstechnica.com/information-technology/2013/01/hands-on-with-microsofts-office-365-home-premium-edition/ |url-status=live }}{{cite web |title=Office 365 for businesses gets upgraded, new bundles added |url=http://www.computerworld.com/s/article/9237191/Office_365_for_businesses_gets_upgraded_new_bundles_added |work=Computerworld |publisher=IDG |first=Juan Carlos |last=Perez |date=27 February 2013 |access-date=8 February 2021 |archive-date=14 January 2014 |archive-url=https://web.archive.org/web/20140114113426/http://www.computerworld.com/s/article/9237191/Office_365_for_businesses_gets_upgraded_new_bundles_added |url-status=live }} A University plan was introduced, targeted at post-secondary students. With these new offerings, Microsoft began to offer prepaid Office 365 subscriptions through retail outlets alongside the normal, perpetually licensed editions of Office 2013 (which are only licensed for use on one computer, and do not receive feature updates).{{cite web |date=29 January 2013 |title=Office 2013 available now: Microsoft ditches DVDs in push for cloud subscriptions |url=https://www.theverge.com/2013/1/29/3927866/office-2013-pricing-office-365-subscriptions-available-now |access-date=15 March 2013 |work=The Verge |archive-date=9 March 2013 |archive-url=https://web.archive.org/web/20130309154615/http://www.theverge.com/2013/1/29/3927866/office-2013-pricing-office-365-subscriptions-available-now |url-status=live }}{{cite web |last=Cunningham |first=Andrew |date=2022-10-13 |title=32 years in, Microsoft has decided to rebrand 'Microsoft Office' |url=https://arstechnica.com/gadgets/2022/10/rip-to-microsoft-office-henceforth-to-be-known-as-microsoft-365/ |archiveurl=https://web.archive.org/web/20221013162826/https://arstechnica.com/gadgets/2022/10/rip-to-microsoft-office-henceforth-to-be-known-as-microsoft-365/ |archivedate=2022-10-13 |work=Ars Technica |publisher=Condé Nast}}

On March 19, 2013, Microsoft detailed its plans to provide integration with the enterprise social networking platform Yammer (which they had acquired in 2012) for Office 365, such as the ability to use a single sign-on between the two services, shared feeds and document aggregation, and the ability to entirely replace the SharePoint news feed and social functionality with Yammer.{{cite web|title=Office 365 and Yammer integration: What's coming|url=http://news.cnet.com/8301-1001_3-57575193-92/office-365-and-yammer-integration-whats-coming/|work=CNET|access-date=20 March 2013|archive-date=9 November 2013|archive-url=https://web.archive.org/web/20131109112906/http://news.cnet.com/8301-1001_3-57575193-92/office-365-and-yammer-integration-whats-coming/|url-status=live}} The ability to provide a link to a Yammer network from an Office 365 portal was introduced in June 2013, with heavier integration (such as a Yammer app for SharePoint and single sign-on) to be introduced in July 2013.{{cite web|title=Office 365 customers can replace SharePoint newsfeed with Yammer|url=http://www.computerworlduk.com/news/cloud-computing/3452158/office-365-customers-can-replace-sharepoint-newsfeed-with-yammer/|work=Computerworld UK|access-date=12 June 2013|archive-date=19 March 2023|archive-url=https://web.archive.org/web/20230319155700/https://www.computerworld.com/uk/|url-status=live}}

On July 8, 2013, Microsoft unveiled Power BI, a suite of business intelligence and self-serve data mining tools for Office 365, to be released later in the year. Power BI is primarily incorporated into Excel, allowing users to use the Power Query tool to create spreadsheets and graphs using public and private data, and also perform geovisualization with Bing Maps data using the Power Map tool (previously available as a beta plug-in known as GeoFlow). Users will also be able to access and publish reports, and perform natural language queries on data.{{cite web|title=Microsoft Makes Data Mining Self-Service With BI for Office 365|url=http://www.cio.com/article/736026/Microsoft_Makes_Data_Mining_Self_Service_With_BI_for_Office_365|work=CIO|access-date=9 July 2013|archive-date=6 March 2014|archive-url=https://web.archive.org/web/20140306205159/http://www.cio.com/article/736026/Microsoft_Makes_Data_Mining_Self_Service_With_BI_for_Office_365|url-status=live}}{{cite web|title=Microsoft adds business intelligence tools to Office 365|url=http://www.pcworld.com/article/2043844/microsoft-adds-business-intelligence-to-office-365.html|work=PCWorld|access-date=9 July 2013|archive-date=3 November 2013|archive-url=https://web.archive.org/web/20131103102036/http://www.pcworld.com/article/2043844/microsoft-adds-business-intelligence-to-office-365.html|url-status=live}} As a limited-time offer for certain markets (but notably excluding the US), Microsoft also offered a free one-year Xbox Live Gold subscription with any purchase of an Office 365 Home Premium or University subscription, until September 28, 2013.{{cite web|title=Microsoft throws in 12 months of Xbox Live Gold for free with every annual Office 365 subscription|url=https://thenextweb.com/microsoft/2013/07/18/microsoft-will-throw-in-12-months-of-xbox-live-gold-for-free-if-you-buy-an-office-365-subscription/|work=TheNextWeb|date=18 July 2013 |access-date=18 July 2013|archive-date=21 July 2013|archive-url=https://web.archive.org/web/20130721154226/http://thenextweb.com/microsoft/2013/07/18/microsoft-will-throw-in-12-months-of-xbox-live-gold-for-free-if-you-buy-an-office-365-subscription/|url-status=live}}

From April 15, 2014, Microsoft renamed the "Home Premium" plan to "Home,” and added a new "Personal" plan for single users.{{cite web|title=Microsoft adds personal Office 365 subscription|url=http://www.pcworld.com/article/2107941/microsoft-adds-personal-office-365-subscription.html|work=PC World|access-date=13 March 2014|archive-date=13 March 2014|archive-url=https://web.archive.org/web/20140313213215/http://www.pcworld.com/article/2107941/microsoft-adds-personal-office-365-subscription.html|url-status=live}}{{cite web|title=Microsoft releases Office 365 Personal -- for iPad too|url=https://www.cnet.com/news/microsoft-releases-office-365-personal-for-ipad-too/|work=CNET|access-date=16 April 2014|archive-date=16 April 2014|archive-url=https://web.archive.org/web/20140416182554/http://www.cnet.com/news/microsoft-releases-office-365-personal-for-ipad-too/|url-status=live}}

In June 2014, the amount of OneDrive storage offered to Office 365 subscribers was increased to 1 terabyte from 20 GB.{{cite web|title=Microsoft kicks off Google 'productivity war' by doubling free OneDrive storage|url=https://www.theverge.com/2014/6/23/5833808/onedrive-free-storage-increase-pricing-productivity-war|website=The Verge|date=23 June 2014 |access-date=23 June 2014|archive-date=23 June 2014|archive-url=https://web.archive.org/web/20140623214327/http://www.theverge.com/2014/6/23/5833808/onedrive-free-storage-increase-pricing-productivity-war|url-status=live}} On October 27, 2014, Microsoft announced "unlimited" OneDrive storage for Office 365 subscribers.{{cite web|title=Microsoft targets Dropbox and Google with unlimited OneDrive storage for Office 365 subscribers|url=https://www.theverge.com/2014/10/27/7078397/microsoft-unlimited-onedrive-storage-office-365|website=The Verge|date=27 October 2014 |access-date=27 October 2014|archive-date=27 October 2014|archive-url=https://web.archive.org/web/20141027183234/http://www.theverge.com/2014/10/27/7078397/microsoft-unlimited-onedrive-storage-office-365|url-status=live}} However, due to abuse and a general reduction in storage options implemented by Microsoft, the 1 TB cap was reinstated in November 2015.{{cite news |title=Microsoft reduces free OneDrive storage and removes unlimited option |work=The Verge |url=https://www.theverge.com/2015/11/3/9662414/microsoft-reduces-free-onedrive-storage-15-to-5-gb-removes-unlimited |access-date=3 November 2015 |archive-date=3 November 2015 |archive-url=https://web.archive.org/web/20151103072738/http://www.theverge.com/2015/11/3/9662414/microsoft-reduces-free-onedrive-storage-15-to-5-gb-removes-unlimited |url-status=live }}

In June 2016, Microsoft made Planner available for general release. It is considered to be a competitor to Trello and to other agile team collaboration cloud services.{{cite web |url=https://techcrunch.com/2016/06/06/microsoft-officially-launches-planner-its-trello-competitor |title=Microsoft officially launches Planner, its Trello competitor |date=6 June 2016 |publisher=TechCrunch |access-date=9 June 2016 |archive-date=8 June 2016 |archive-url=https://web.archive.org/web/20160608225500/http://techcrunch.com/2016/06/06/microsoft-officially-launches-planner-its-trello-competitor/ |url-status=live }}

In April 2017, Microsoft announced that with the ending of mainstream support for Office 2016 on October 13, 2020, access to OneDrive for Business and Office 365-hosted servers for Skype for Business will become unavailable to those who are not using Office 365 ProPlus or Office perpetual in mainstream support.{{cite web|title=Office 365 ProPlus updates announcement|url=https://blogs.office.com/2017/04/20/office-365-proplus-updates/|website=Office Blog|access-date=20 April 2017|archive-date=20 April 2017|archive-url=https://web.archive.org/web/20170420231107/https://blogs.office.com/2017/04/20/office-365-proplus-updates/|url-status=live}} In July 2019, Microsoft announced that the hosted Skype for Business Online service would be discontinued on July 31, 2021, with users being redirected to the Microsoft Teams collaboration platform as its replacement. Since September 2019, Skype for Business Online is no longer offered to new subscribers.{{Cite web|url=https://www.zdnet.com/article/microsoft-will-drop-skype-for-business-online-on-july-31-2021/|title=Microsoft will drop Skype for Business Online on July 31st, 2021|last=Foley|first=Mary Jo|website=ZDNet|language=en|access-date=2020-02-09|archive-date=2020-09-06|archive-url=https://web.archive.org/web/20200906172008/https://www.zdnet.com/article/microsoft-will-drop-skype-for-business-online-on-july-31-2021/|url-status=live}}{{Cite news|url=https://www.theverge.com/2017/9/25/16360072/microsoft-teams-replacing-skype-for-business|title=Microsoft Teams is replacing Skype for Business to put more pressure on Slack|work=The Verge|access-date=September 26, 2017|archive-date=September 25, 2017|archive-url=https://web.archive.org/web/20170925231151/https://www.theverge.com/2017/9/25/16360072/microsoft-teams-replacing-skype-for-business|url-status=live}}

In October 2017, the existing Outlook.com Premium service was discontinued and folded exclusively into Office 365, with all Personal and Family subscribers subsequently being upgraded to 50 GB of storage.{{Cite news |title=Microsoft kills off Outlook.com Premium, bundles features into Office 365 |work=The Verge |url=https://www.theverge.com/2017/10/30/16572758/microsoft-outlook-premium-office-365-subscription-features |access-date=2017-10-31 |archive-date=2017-10-31 |archive-url=https://web.archive.org/web/20171031040807/https://www.theverge.com/2017/10/30/16572758/microsoft-outlook-premium-office-365-subscription-features |url-status=live }}

=As Microsoft 365=

==For businesses==

The "Microsoft 365" brand was first introduced at Microsoft Inspire in July 2017 as an enterprise subscription product, succeeding the "Secure Productive Enterprise" services released in 2016, and combining Windows 10 Enterprise with Office 365 Business Premium, and the Enterprise Mobility + Security suite including Advanced Threat Analytics, Azure Active Directory, Azure Information Protection, Cloud App Security and Microsoft Intune. Microsoft 365 is sold via Microsoft and its cloud services reseller network.{{Cite web |last=Foley |first=Mary Jo |title=Microsoft wraps cloud subscription services into new Microsoft 365 bundles |url=https://www.zdnet.com/article/microsoft-wraps-cloud-subscription-services-into-new-microsoft-365-bundles/ |access-date=2020-03-30 |website=ZDNet |language=en |archive-date=2020-11-09 |archive-url=https://web.archive.org/web/20201109024516/https://www.zdnet.com/article/microsoft-wraps-cloud-subscription-services-into-new-microsoft-365-bundles/ |url-status=live }}{{Cite web |last=Foley |first=Mary Jo |title=Microsoft follows Office 365 licensing model with new 'Secure Productive Enterprise' Windows 10 bundles |url=https://www.zdnet.com/article/microsoft-follows-office-365-licensing-model-with-new-secure-productive-enterprise-windows-10/ |access-date=2020-03-30 |website=ZDNet |language=en |archive-date=2020-10-26 |archive-url=https://web.archive.org/web/20201026224348/https://www.zdnet.com/article/microsoft-follows-office-365-licensing-model-with-new-secure-productive-enterprise-windows-10/ |url-status=live }}

==Consumer launch==

On March 30, 2020, Microsoft announced that the consumer plans of Office 365 would be rebranded as "Microsoft 365" (a brand also used by Microsoft for an enterprise subscription bundle of Windows, Office 365, and security services) on April 21, 2020, succeeding existing consumer plans of Office 365.{{Cite web|url=https://www.theverge.com/2020/4/21/21229303/microsoft-365-subscriptions-launch-price-release-date-features|title=Microsoft 365 consumer subscriptions now available, most new features coming later|last=Warren|first=Tom|date=2020-04-21|website=The Verge|language=en|access-date=2020-04-21|archive-date=2020-10-03|archive-url=https://web.archive.org/web/20201003050849/https://www.theverge.com/2020/4/21/21229303/microsoft-365-subscriptions-launch-price-release-date-features|url-status=live}}

It is a superset of the existing Office 365 products and benefits, positioned towards "life", productivity, and families, including the Microsoft Office suite, 1 TB of additional OneDrive storage and access to OneDrive Personal Vault, and 60 minutes of Skype calls per month. Under the brand, Microsoft will also add access to its collaboration platform Teams (which will also add additional features designed around family use), and a premium tier of Microsoft Family Safety. Microsoft also announced plans to offer trial offers of third-party services for Microsoft 365 subscribers, with companies such as Adobe (Creative Cloud Photography), Blinkist, CreativeLive, Experian, and Headspace having partnered. Microsoft 365 Personal and Family succeeded the Office 365 Personal and Home subscriptions, with no change in pricing.{{Cite web|url=https://www.theverge.com/2020/3/30/21199376/microsoft-365-subscriptions-office-family-safety-app-teams-features-price|title=Microsoft aims to win back consumers with new Microsoft 365 subscriptions|last=Warren|first=Tom|date=2020-03-30|website=The Verge|language=en|access-date=2020-03-30|archive-date=2020-11-09|archive-url=https://web.archive.org/web/20201109012943/https://www.theverge.com/2020/3/30/21199376/microsoft-365-subscriptions-office-family-safety-app-teams-features-price|url-status=live}}{{Cite web|url=https://www.cnet.com/news/microsofts-office-365-is-now-microsoft-365-a-subscription-for-your-life/|title=Microsoft's Office 365 is now Microsoft 365, a 'subscription for your life'|last=Sherr|first=Ian|website=CNET|language=en|access-date=2020-03-30|archive-date=2020-12-14|archive-url=https://web.archive.org/web/20201214181315/https://www.cnet.com/news/microsofts-office-365-is-now-microsoft-365-a-subscription-for-your-life/|url-status=live}}{{Cite web|url=https://www.zdnet.com/article/microsoft-rebrands-office-365-consumer-subscriptions-to-m365-adds-more-new-features-for-same-price/|title=Microsoft rebrands Office 365 consumer subscriptions to M365; adds more new features for same price|last=Foley|first=Mary Jo|website=ZDNet|language=en|access-date=2020-03-30|archive-date=2020-11-15|archive-url=https://web.archive.org/web/20201115081528/https://www.zdnet.com/article/microsoft-rebrands-office-365-consumer-subscriptions-to-m365-adds-more-new-features-for-same-price/|url-status=live}}{{Cite web|url=https://techcrunch.com/2020/03/30/office-365-becomes-microsoft-365-and-gets-new-personal-and-family-plans/|title=Microsoft brings Teams to consumers and launches Microsoft 365 personal and family plans|website=TechCrunch|date=30 March 2020 |language=en-US|access-date=2020-03-30|archive-date=2020-10-29|archive-url=https://web.archive.org/web/20201029094740/https://techcrunch.com/2020/03/30/office-365-becomes-microsoft-365-and-gets-new-personal-and-family-plans/|url-status=live}}

Office 365 for small- and medium-sized businesses was also renamed Microsoft 365, with Office 365 Business and ProPlus becoming "Microsoft 365 Apps for business" and "Microsoft 365 Apps for enterprise", Office 365 Business Essentials becoming "Microsoft 365 Business Basic", and Office 365 Business Premium becoming "Microsoft 365 Business Standard" (with the existing Microsoft 365 Business product becoming "Microsoft 365 Business Premium"). The Office 365 brand remains in use for its enterprise, education, healthcare, and governmental plans. Microsoft stated that "over the last several years, our cloud productivity offering has grown well beyond what people traditionally think of as 'Office'", citing examples such as Forms, Planner, Stream, and Teams.{{Cite web|url=https://www.microsoft.com/en-us/microsoft-365/blog/2020/03/30/new-microsoft-365-offerings-small-and-medium-sized-businesses/|title=New Microsoft 365 offerings for small and medium-sized businesses|last=Spataro|first=Jared|date=2020-03-30|website=Microsoft 365 Blog|language=en-US|access-date=2020-04-23|archive-date=2020-03-30|archive-url=https://web.archive.org/web/20200330163658/https://www.microsoft.com/en-us/microsoft-365/blog/2020/03/30/new-microsoft-365-offerings-small-and-medium-sized-businesses/|url-status=live}}

On October 13, 2022, Microsoft announced that it would be phasing out the Microsoft Office brand, in favor of branding all products under the Microsoft 365 name. This change took effect on Office.com in November 2022, followed by the Office mobile apps in January 2023. The Microsoft Office brand will still be used for legacy products, including subscription products still carrying the "Office 365" name since the previous Microsoft 365 rebranding, and the "on-premises"/perpetually licensed Microsoft Office 2021.{{cite web |last=Mearian |first=Lucas |date=2022-10-13 |title=Office to be rebranded Microsoft 365 |url=https://www.computerworld.com/article/3676828/office-to-be-rebranded-microsoft-365.html |archiveurl=https://web.archive.org/web/20221013183648/https://www.computerworld.com/article/3676828/office-to-be-rebranded-microsoft-365.html |archivedate=2022-10-13 |work=Computerworld |publisher=IDG Publications}}

File:Microsoft 365 (2022).svg

In November 2024, Microsoft expanded the use of Copilot in Microsoft 365 apps to Microsoft 365 Personal and Home subscribers in Asia-Pacific markets, previously exclusive to Microsoft's Copilot Pro subscription. Microsoft subsequently increased the price of its consumer subscriptions to accommodate the addition of Copilot features.{{Cite web |last=Warren |first=Tom |date=2024-11-07 |title=Microsoft is bundling its AI-powered Office features into Microsoft 365 subscriptions |url=https://www.theverge.com/2024/11/7/24290268/microsoft-copilot-office-features-microsoft-365 |access-date=2025-01-13 |website=The Verge |language=en}}

In December 2024, Microsoft announced that the Microsoft 365 app would be rebranded as the Microsoft 365 Copilot App in an effort to highlight the integration of Copilot features for Microsoft 365 Personal and Home subscriptions. The logo was rebranded to the Copilot logo with an "M365" tag.{{Cite web |author1=Joe Foley |date=2025-01-19 |title=The new Microsoft Office logo could be the most confusing rebrand of the year (yes, already) |url=https://www.creativebloq.com/design/branding/the-microsoft-365-rebrand-is-confusing-everyone-all-over-again |access-date=2025-01-21 |website=Creative Bloq |language=en}}{{Cite web |last=Warren |first=Tom |date=2025-01-16 |title=Microsoft bundles Office AI features into Microsoft 365 and raises prices |url=https://www.theverge.com/2025/1/16/24345051/microsoft-365-personal-family-copilot-office-ai-price-rises |access-date=2025-01-21 |website=The Verge |language=en}}{{Cite web |title=Microsoft 365 is getting a 'massive' redesign early next year |url=https://www.pcworld.com/article/2561017/microsoft-365-is-getting-a-massive-redesign-early-next-year.html |access-date=2025-01-13 |website=PCWorld |language=en}}{{Cite web |last=Novet |first=Jordan |date=2025-01-16 |title=Microsoft raises price of consumer version of Microsoft 365 for first time in 12 years |url=https://www.cnbc.com/2025/01/16/microsoft-raises-price-of-consumer-microsoft-365-first-time-since-2013.html |access-date=2025-01-25 |website=CNBC |language=en}}

In March 2025, Microsoft announced that it would bring Copilot for OneDrive to Microsoft 365 Personal and Home subscriptions. Copilot for OneDrive allows consumers to use Copilot to interact with their files stored in OneDrive.{{Cite web |last=Socha |first=Greg |date=March 20, 2025 |title=Microsoft 365 subscribers can now experience Copilot in OneDrive |url=https://techcommunity.microsoft.com/blog/onedriveblog/microsoft-365-subscribers-can-now-experience-copilot-in-onedrive/4393454 |access-date=March 21, 2025}}

Software and services

= Desktop applications =

{{Main|List of Microsoft 365 applications and services}}

The Microsoft 365 desktop applications (formerly marketed as Microsoft Office) are primarily used on personal computers running Microsoft Windows, and are distributed as part of the Microsoft 365 subscription. They are installed using a "click-to-run" system which allows users to begin using the applications almost instantaneously, while files are downloaded in the background. Updates to the software are installed automatically, covering both security and feature updates. These applications were one of the core components of the initial Office 365 service.{{cite web |author=Paul Thurrott |date=2012-09-17 |title=Office 2013: Pricing and Packaging |url=http://www.winsupersite.com/article/office-2013-beta2/office-2013-pricing-packaging-144267 |access-date=2012-11-21 |work=SuperSite for Windows |archive-date=2017-10-26 |archive-url=https://web.archive.org/web/20171026103820/http://winsupersite.com/article/office-2013-beta2/office-2013-pricing-packaging-144267 |url-status=live }} If the user's subscription lapses, the applications enter a read-only mode where editing functionality is disabled. Full functionality is restored once a new subscription is purchased and activated.{{cite web |title=Microsoft's Office 365 Home Premium: What happens when subscriptions expire? |url=https://www.zdnet.com/article/microsofts-office-365-home-premium-what-happens-when-subscriptions-expire/ |access-date=14 October 2015 |website=ZDNet |publisher=CBS Interactive |archive-date=13 October 2015 |archive-url=https://web.archive.org/web/20151013044409/http://www.zdnet.com/article/microsofts-office-365-home-premium-what-happens-when-subscriptions-expire/ |url-status=live }}

Although there are still "on-premises" or "perpetual" releases of Office released on a three-year cycle, these versions do not receive new features or access to new cloud-based services as they are released on Microsoft 365.{{Cite web |date=2019-02-06 |title=Microsoft really doesn't want you to buy Office 2019 |url=https://venturebeat.com/2019/02/06/microsoft-office-2019-office-365-comparison-twins/ |access-date=2019-02-06 |website=VentureBeat |language=en-US |archive-date=2019-02-06 |archive-url=https://web.archive.org/web/20190206205307/https://venturebeat.com/2019/02/06/microsoft-office-2019-office-365-comparison-twins/ |url-status=live }}{{Cite web |date=2017-09-26 |title=Microsoft announces Office 2019 for customers who don't want to pay forever for Office 365 |url=https://www.pcworld.com/article/3228116/software-productivity/microsoft-announces-office-2019-for-customers-who-dont-want-to-pay-forever-for-office-365.html |access-date=2019-02-06 |website=PCWorld |language=en |archive-date=2017-11-19 |archive-url=https://web.archive.org/web/20171119013503/https://www.pcworld.com/article/3228116/software-productivity/microsoft-announces-office-2019-for-customers-who-dont-want-to-pay-forever-for-office-365.html |url-status=live }}{{Cite web |last=Branscombe |first=Mary |title=Microsoft Office has changed, how you use it should too |url=https://www.zdnet.com/article/microsoft-office-has-changed-how-you-use-it-should-too/ |access-date=2019-02-06 |website=ZDNet |language=en |archive-date=2019-06-18 |archive-url=https://web.archive.org/web/20190618115054/https://www.zdnet.com/article/microsoft-office-has-changed-how-you-use-it-should-too/ |url-status=live }}

All of these applications, excluding Access and Publisher, are also available on macOS.

  • Microsoft Word is a word processing application for editing documents.
  • Microsoft Excel is a spreadsheet editor.
  • Microsoft PowerPoint is a presentation program.
  • Microsoft OneNote is a notetaking program that gathers handwritten or typed notes, drawings, screen clippings and audio commentaries. Notes can be shared with other OneNote users over the Internet or a network.
  • Microsoft Outlook is a personal information manager (PIM) that includes an e-mail client, calendar, task manager and address book.
  • Microsoft Publisher is a desktop publishing app for Windows mostly used for designing brochures, labels, calendars, greeting cards, business cards, newsletters, web sites, and postcards.
  • Microsoft Access is a database management system for Windows that combines the relational Access Database Engine (formerly Jet Database Engine) with a graphical user interface and software development tools. Microsoft Access stores data in its own format based on the Access Database Engine. It can also import or link directly to data stored in other applications and databases.{{Cite web |title=Introduction to importing and exporting data |url=https://support.office.com/en-gb/article/Introduction-to-importing-and-exporting-data-08422593-42dd-4e73-bdf1-4c21fc3aa1b0 |url-status=live |archive-url=https://web.archive.org/web/20160311025628/https://support.office.com/en-gb/article/Introduction-to-importing-and-exporting-data-08422593-42dd-4e73-bdf1-4c21fc3aa1b0 |archive-date=March 11, 2016 |access-date=June 8, 2016 |publisher=Microsoft}}

= Mobile and web applications =

Word, Excel, and PowerPoint are available as mobile and web app, usable for free with limitations, although they do not contain all of the functionality as the desktop versions. The mobile apps were originally limited to Office 365 subscribers,{{cite web |title=Microsoft releases Office Mobile for Office 365 Android app |url=http://www.gsmarena.com/microsoft_releases_office_mobile_for_office_365_android_app-news-6495.php |access-date=9 August 2013 |work=GSMArena |archive-date=11 February 2014 |archive-url=https://web.archive.org/web/20140211185237/http://www.gsmarena.com/microsoft_releases_office_mobile_for_office_365_android_app-news-6495.php |url-status=live }}{{cite web |title=Office Mobile for iPhone Review |url=http://winsupersite.com/office-365/office-mobile-iphone-review |access-date=15 June 2013 |work=Supersite for Windows |archive-date=13 February 2014 |archive-url=https://web.archive.org/web/20140213150309/http://winsupersite.com/office-365/office-mobile-iphone-review |url-status=live }}{{cite web |date=27 March 2014 |title=Microsoft unveils Office for iPad, free for reading and presenting |url=https://www.theverge.com/2014/3/27/5553364/microsoft-office-for-ipad-features |access-date=27 March 2014 |work=The Verge |archive-date=27 March 2014 |archive-url=https://web.archive.org/web/20140327234805/http://www.theverge.com/2014/3/27/5553364/microsoft-office-for-ipad-features |url-status=live }} but basic editing and document creation has since been made free for personal use. An active Microsoft 365 subscription is still required to unlock certain advanced editing features, use the apps on devices with screens larger than 10.1 inches, or to use the apps for commercial purposes.{{cite news |last1=Weir |first1=Andy |date=6 November 2014 |title="The world has changed," says Microsoft, as it makes Office free for everyone on mobile |agency=NeoWin |url=http://www.neowin.net/news/the-world-has-changed-says-microsoft-as-it-makes-office-free-for-everyone-on-mobile |access-date=18 December 2014 |archive-date=10 December 2014 |archive-url=https://web.archive.org/web/20141210160557/http://www.neowin.net/news/the-world-has-changed-says-microsoft-as-it-makes-office-free-for-everyone-on-mobile |url-status=live }}{{cite web |date=13 January 2015 |title=Microsoft Office Resources |url=http://products.office.com/en-us/office-resources |access-date=February 1, 2015 |website=Office.com |publisher=Microsoft |archive-date=7 February 2015 |archive-url=https://web.archive.org/web/20150207081918/http://products.office.com/en-US/office-resources |url-status=live }}{{cite web |last=Bright |first=Peter |date=22 September 2015 |title=Want to use Office on your new iPad Pro? Then you'll need an Office 365 subscription |url=https://arstechnica.com/apple/2015/09/want-to-use-office-on-your-new-ipad-pro-then-youll-need-an-office-365-subscription/ |website=Ars Technica |publisher=Condé Nast |access-date=8 February 2021 |archive-date=25 June 2017 |archive-url=https://web.archive.org/web/20170625175048/https://arstechnica.com/apple/2015/09/want-to-use-office-on-your-new-ipad-pro-then-youll-need-an-office-365-subscription/ |url-status=live }} In February 2020, Microsoft introduced a new Microsoft Office app that integrates Word, Excel, and PowerPoint, replacing the previous, separate apps for each.{{Cite web |last=Warren |first=Tom |date=2020-02-19 |title=Microsoft's new Office app arrives on iOS and Android with mobile-friendly features |url=https://www.theverge.com/2020/2/19/21143517/microsoft-office-app-android-ios-release-download-word-excel-powerpoint |access-date=2022-10-14 |website=The Verge |language=en-US |archive-date=2022-10-13 |archive-url=https://web.archive.org/web/20221013205438/https://www.theverge.com/2020/2/19/21143517/microsoft-office-app-android-ios-release-download-word-excel-powerpoint |url-status=live }}

Microsoft Outlook for mobile is derived from the apps Acompli and Sunrise Calendar, which were acquired by Microsoft and discontinued.{{cite web |last=Warren |first=Tom |date=1 September 2016 |title=Microsoft isn't killing the Sunrise calendar app just yet |url=https://www.theverge.com/2016/9/1/12746910/microsoft-sunrise-shut-down-delayed |website=The Verge |access-date=14 October 2022 |archive-date=8 November 2020 |archive-url=https://web.archive.org/web/20201108123022/http://www.theverge.com/2016/9/1/12746910/microsoft-sunrise-shut-down-delayed |url-status=live }}{{cite web |title=Microsoft Outlook's mobile app just added Sunrise's best features |url=https://www.theverge.com/2016/9/13/12895358/microsoft-outlook-sunrise-app-merger |access-date=15 September 2016 |website=The Verge |date=13 September 2016 |publisher=Vox Media |archive-date=8 November 2020 |archive-url=https://web.archive.org/web/20201108095451/https://www.theverge.com/2016/9/13/12895358/microsoft-outlook-sunrise-app-merger |url-status=live }}{{cite web |date=29 January 2015 |title=Microsoft rebrands Acompli as Outlook for iOS and Android |url=https://www.theverge.com/2015/1/29/7936081/microsoft-outlook-app-ios-android-features |access-date=January 31, 2015 |website=The Verge |archive-date=16 January 2021 |archive-url=https://web.archive.org/web/20210116125247/https://www.theverge.com/2015/1/29/7936081/microsoft-outlook-app-ios-android-features |url-status=live }}

= Online services and apps =

Some Microsoft 365 online services are usable without a subscription, but with limitations such as advertising and lower storage limits.

  • Outlook.com, an online webmail service originally launched as Hotmail, also including an address book (People) and calendar.
  • OneDrive, an online file storage service.
  • Microsoft Copilot: artificial intelligence features, including AI assistant and generative artificial intelligence.
  • Office on the web, cloud-based versions of Word, Excel, and PowerPoint; they compete primarily with services such as Google Docs.
  • Microsoft Teams, a business communication platform.
  • To Do, a task management app.
  • Clipchamp, an online video editor.{{cite news |last=Perez |first=Sarah |date=2021-09-08 |title=Microsoft acquires video creation and editing software maker Clipchamp |work=TechCrunch |location= |url=https://techcrunch.com/2021/09/08/microsoft-acquires-video-creation-and-editing-software-maker-clipchamp/ |access-date=2022-04-05 |archive-date=2022-04-05 |archive-url=https://web.archive.org/web/20220405154055/https://techcrunch.com/2021/09/08/microsoft-acquires-video-creation-and-editing-software-maker-clipchamp/ |url-status=live }}
  • Skype, an instant messaging and VOIP service.
  • Microsoft Family Safety is a service encompassing parental controls that can be used across Windows, Android, iOS, and Xbox devices for web filtering, time limits, location sharing, and other features.{{Cite web |last=Warren |first=Tom |date=2020-07-28 |title=Microsoft launches new Family Safety app for iOS and Android |url=https://www.theverge.com/2020/7/28/21344757/microsoft-family-safety-app-ios-android-download-features |access-date=2022-10-14 |website=The Verge |language=en-US |archive-date=2022-10-14 |archive-url=https://web.archive.org/web/20221014221816/https://www.theverge.com/2020/7/28/21344757/microsoft-family-safety-app-ios-android-download-features |url-status=live }}{{Cite web |title=Microsoft Family Safety Review |url=https://www.pcmag.com/reviews/microsoft-family-safety |access-date=2022-10-14 |website=PCMAG |date=16 September 2021 |language=en |archive-date=2022-10-14 |archive-url=https://web.archive.org/web/20221014221817/https://www.pcmag.com/reviews/microsoft-family-safety |url-status=live }}

= Enterprise servers and services =

Business and enterprise-oriented plans for Microsoft/Office 365 offer access to cloud-hosted server platforms on a software as a service basis, including Exchange, Skype for Business, SharePoint, Microsoft Dictate (speech recognition{{cite web |title=Dictate in Microsoft 365 |url=https://support.microsoft.com/en-us/office/dictate-in-microsoft-365-eab203e1-d030-43c1-84ef-999b0b9675fe |url-status=live |archive-url=https://web.archive.org/web/20200814142707/https://support.microsoft.com/en-us/office/dictate-in-microsoft-365-eab203e1-d030-43c1-84ef-999b0b9675fe |archive-date=August 14, 2020}}{{cite web |title=Microsoft Dictate |website=Microsoft |url=https://www.microsoft.com/en-us/garage/profiles/dictate/ |access-date=2022-10-27 |archive-date=2022-10-27 |archive-url=https://web.archive.org/web/20221027194135/https://www.microsoft.com/en-us/garage/profiles/dictate/ |url-status=live }}), and Office on the web. Through SharePoint's OneDrive for Business functionality (formerly known as SharePoint MySites and SkyDrive Pro, and distinct from the consumer-oriented OneDrive service), each user also receives 1 TB of online storage. Certain plans also include unlimited personal cloud storage per user.{{cite web |title=Office 365: SkyDrive Pro - SkyDrive Pro replaces SharePoint MySites and provides business users with cloud-based document storage |url=http://winsupersite.com/office-2013/office-365-skydrive-pro |access-date=20 March 2013 |work=Supersite for Windows |archive-date=2 February 2017 |archive-url=https://web.archive.org/web/20170202013800/http://winsupersite.com/office-2013/office-365-skydrive-pro |url-status=live }}{{cite web |date=19 February 2014 |title=Microsoft SkyDrive becomes OneDrive, gets camera backup for Android, real-time co-authoring, and easier video sharing |url=https://thenextweb.com/microsoft/2014/02/19/skydrive-becomes-onedrive-gets-camera-backup-android-real-time-co-authoring-easier-video-sharing/ |access-date=16 April 2014 |work=The Next Web |archive-date=6 May 2014 |archive-url=https://web.archive.org/web/20140506061649/http://thenextweb.com/microsoft/2014/02/19/skydrive-becomes-onedrive-gets-camera-backup-android-real-time-co-authoring-easier-video-sharing/ |url-status=live }}

Microsoft 365 services can be configured through an online portal; users can be added manually, imported from a CSV file, or set up for single sign-on with a local Active Directory using Active Directory Federation Services.{{cite web |title=Office 365 review: The cloud route to new desktop features |url=http://www.techradar.com/reviews/pc-mac/software/home-and-reference-software/office-365-980626/review/1#articleContent |access-date=31 May 2013 |work=TechRadar Pro |archive-date=29 June 2014 |archive-url=https://web.archive.org/web/20140629031705/http://www.techradar.com/reviews/pc-mac/software/home-and-reference-software/office-365-980626/review/1#articleContent |url-status=live }} More advanced setup and features requires the use of PowerShell scripts.{{cite web |title=Connect to Office 365 PowerShell |url=https://docs.microsoft.com/en-us/office365/enterprise/powershell/connect-to-office-365-powershell |access-date=26 January 2018 |work=Microsoft |archive-date=26 January 2018 |archive-url=https://web.archive.org/web/20180126185418/https://docs.microsoft.com/en-us/office365/enterprise/powershell/connect-to-office-365-powershell |url-status=live }}

Subscription plans

Microsoft 365 offers subscription plans aimed at different needs and market segments, providing different sets of features at different price points.{{cite web|url=http://www.smallbusinesstechtips.com/small-business-computer-tips/is-microsoft-office-365-right-for-your-business/|archive-url=https://web.archive.org/web/20111015014531/http://www.smallbusinesstechtips.com/small-business-computer-tips/is-microsoft-office-365-right-for-your-business/|url-status=dead|archive-date=October 15, 2011|title=Is Office 365 Right for your Business|access-date=20 October 2011|publisher=Everon Technology}}{{cite web|url=http://office.microsoft.com/en-us/products/redir/FX102886268.aspx|title=Office 365 Home Premium|access-date=March 8, 2013|publisher=Microsoft}} Microsoft has also offered Office 365 subscriptions to students of institutions who have licensed Office software for their faculty.{{cite web |author=Mariella Moon |date=2015-02-25 |title=Microsoft gives eligible students free Office 365 subscriptions |url=https://www.engadget.com/2015/02/24/microsoft-office-365-free-students-worldwide/ |access-date=2015-02-26 |work=Engadget |archive-date=2015-02-26 |archive-url=https://web.archive.org/web/20150226090002/http://www.engadget.com/2015/02/24/microsoft-office-365-free-students-worldwide/ |url-status=live }}{{cite web |author=Mark Hachman |date=2015-02-24 |title=Microsoft rolls out free Office for students, worldwide |url=http://www.pcworld.com/article/2888354/microsoft-rolls-out-free-office-for-students-worldwide.html |access-date=2015-02-26 |work=PC World |archive-date=2015-02-26 |archive-url=https://web.archive.org/web/20150226084619/http://www.pcworld.com/article/2888354/microsoft-rolls-out-free-office-for-students-worldwide.html |url-status=live }} There are two separate backends for the products:{{Cite web |title=Switch to a Microsoft 365 for business subscription - Microsoft Support |url=https://support.microsoft.com/en-au/office/switch-to-a-microsoft-365-for-business-subscription-9322ffb8-a35d-4407-8ebe-ed6ea0859b9f |access-date=2023-10-04 |website=support.microsoft.com |archive-date=2023-10-10 |archive-url=https://web.archive.org/web/20231010080325/https://support.microsoft.com/en-au/office/switch-to-a-microsoft-365-for-business-subscription-9322ffb8-a35d-4407-8ebe-ed6ea0859b9f |url-status=live }}{{Cite web |title=What is my user ID and why do I need it for Office 365 for business? - Microsoft Support |url=https://support.microsoft.com/en-au/office/what-is-my-user-id-and-why-do-i-need-it-for-office-365-for-business-37da662b-5da6-4b56-a091-2731b2ecc8b4 |access-date=2023-10-04 |website=support.microsoft.com |archive-date=2023-10-10 |archive-url=https://web.archive.org/web/20231010080326/https://support.microsoft.com/en-au/office/what-is-my-user-id-and-why-do-i-need-it-for-office-365-for-business-37da662b-5da6-4b56-a091-2731b2ecc8b4 |url-status=live }}

  • Consumer plans log in using a Microsoft account, also called a "personal account"
  • Business, enterprise and education plans log in using a user ID managed by Azure Active Directory, also called a "work or school account"

=Consumer=

Aimed at mainstream consumers, both plans offer access to Microsoft Office applications (Word, Excel, PowerPoint, Outlook, Publisher, and Access) for home/non-commercial use on one computer (Windows, macOS, and mobile devices), with access to additional online-based services and premium creative content, 1 TB of OneDrive storage with Advanced Security, 60 minutes of Skype international calls per month (subject to area), and partner offers.{{cite web|title=Microsoft adds a new $70 'Personal' SKU to its Office 365 line-up|url=https://www.zdnet.com/article/microsoft-adds-a-new-70-personal-sku-to-its-office-365-line-up/|work=ZDnet|access-date=16 April 2014|archive-date=16 April 2014|archive-url=https://web.archive.org/web/20140416181101/http://www.zdnet.com/microsoft-adds-a-new-70-personal-sku-to-its-office-365-line-up-7000027305/|url-status=live}}{{cite web|title=Office 365 Personal now available for $7 per month|url=https://www.engadget.com/2014/04/15/office-365-personal/?ncid=rss_truncated|work=Engadget| date=15 April 2014 |access-date=16 April 2014|archive-date=16 April 2014|archive-url=https://web.archive.org/web/20140416174845/http://www.engadget.com/2014/04/15/office-365-personal/?ncid=rss_truncated|url-status=live}}{{Cite web|title=Microsoft 365 Family and Personal subscriptions now available for purchase|url=https://www.zdnet.com/home-and-office/work-life/microsoft-365-family-and-personal-subscriptions-now-available-for-purchase/|last=Foley|first=Mary Jo|website=ZDNet|language=en|access-date=2020-05-02|archive-date=2020-11-25|archive-url=https://web.archive.org/web/20201125085837/https://www.zdnet.com/article/microsoft-365-family-and-personal-subscriptions-now-available-for-purchase/|url-status=live}}{{Cite web|title=Compare All Microsoft Office Products {{!}} Microsoft Office|url=https://www.microsoft.com/en-ca/microsoft-365/compare-all-microsoft-365-products|website=www.microsoft.com|language=en-ca|access-date=2020-05-02|archive-date=2020-05-06|archive-url=https://web.archive.org/web/20200506075725/https://www.microsoft.com/en-ca/microsoft-365/compare-all-microsoft-365-products|url-status=live}}

  • Microsoft 365 Personal (formerly Office 365 Personal): Includes access to Word, Excel, PowerPoint, Outlook, Publisher, and Access for home/non-commercial use on up to five computers, phones or tablets (Windows, Mac, Android, iOS). Additional benefits include 1 TB of additional OneDrive storage and 60 minutes of Skype international calls per month (subject to area). A version of Personal purchased on a discounted four-year plan, known as Office 365 University, allowing use on two devices by one user, was available for those in post-secondary institutions until 2019.{{cite web |title=Microsoft launches four-year, $80 Office 365 University subscription for students |url=https://www.engadget.com/2012/10/19/microsoft-launches-office-365-university/ |work=Engadget |date=19 October 2012 |access-date=21 March 2013 |archive-date=22 April 2018 |archive-url=https://web.archive.org/web/20180422104603/https://www.engadget.com/2012/10/19/microsoft-launches-office-365-university/ |url-status=live }}
  • Microsoft 365 Family (formerly Office 365 Home): Aimed at mainstream consumers and families; same as Personal, but for use on up to five devices per person by up to six users.{{Cite web|url=https://products.office.com/en-au/buy/office?ms.officeurl=opc-compare-redir|title=Download Office {{!}} Office 365 Home & Personal subscriptions|website=products.office.com|language=en-au|access-date=2019-06-03|archive-date=2019-06-03|archive-url=https://web.archive.org/web/20190603084247/https://products.office.com/en-au/buy/office%3Fms.officeurl%3Dopc-compare-redir|url-status=live}}
  • Microsoft 365 Personal Classic/Family Classic: Similar to the standard Personal and Family plans, but with a lack of AI credits or AI-powered features, such as Microsoft Copilot or Microsoft Designer.{{Cite web |title=Switching to Microsoft 365 Personal and Family Classic Plans - Microsoft Support |url=https://support.microsoft.com/en-us/office/switching-to-microsoft-365-personal-and-family-classic-plans-58342e83-38e7-4cda-b63b-88604a8fb7ef |access-date=2025-05-15 |website=support.microsoft.com}}{{Cite web |date=2025-01-25 |title=Don't Want to Pay for Copilot AI? Switch to Microsoft 365 Classic |url=https://www.pcmag.com/explainers/dont-want-to-pay-for-copilot-ai-switch-to-microsoft-365-classic |access-date=2025-05-15 |website=PCMAG |language=en}}

=Small Business=

  • Microsoft 365 Apps for business (formerly Office 365 Business): Offers Office applications for Windows, Mac, and mobile platforms for up to five computers, tablets, and smartphones per user.
  • Microsoft 365 Business Basic (formerly Office 365 Business Essentials) is suitable for small and medium-sized businesses. It includes Office 365 web-apps: Word, Excel, Outlook, PowerPoint, OneNote, as well as Exchange, Teams, SharePoint, OneDrive, Forms and Visio with 1 TB.
  • Microsoft 365 Business Standard (formerly Office 365 Business Premium) includes Microsoft 365 Business Basic and Microsoft 365 Apps for Business.
  • Microsoft 365 Business Premium (formerly Microsoft 365 Business) is for businesses with up to 300 employees. It includes Microsoft 365 Business Standard and additionally: Windows 10 Business, Azure Virtual Desktop, Azure AD P1, Microsoft Intune, Defender for Business, Defender for Office 365.{{cite web|url=https://www.microsoft.com/en-us/microsoft-365/business/microsoft-365-business-premium?activetab=pivot%3aoverviewtab|title=Microsoft 365 Business Premium features|website=Microsoft|access-date=2023-07-21|archive-date=2021-09-04|archive-url=https://web.archive.org/web/20210904195445/https://www.microsoft.com/en-us/microsoft-365/business/microsoft-365-business-premium?activetab=pivot:overviewtab|url-status=live}}

=Enterprise=

  • Microsoft 365 Apps for Enterprise (formerly Office 365 ProPlus)
  • Office 365 Enterprise: Intended for use in corporate environments. Provides access to all Office applications and hosted services, as well as business-specific features and regulatory compliance support.
  • Microsoft 365 Enterprise: is a bundle of Office 365 Enterprise, Windows 10 Enterprise and Enterprise Mobility + Security.{{cite web|url=https://www.microsoft.com/en-us/microsoft-365/compare-microsoft-365-enterprise-plans|title=Microsoft 365 Enterprise|website=Microsoft|access-date=4 September 2021|archive-date=1 September 2021|archive-url=https://web.archive.org/web/20210901105002/https://www.microsoft.com/en-us/microsoft-365/compare-microsoft-365-enterprise-plans|url-status=live}}{{cite web|url=https://www.microsoft.com/en-us/education/buy-license/microsoft365|title=Microsoft 365 Education|website=Microsoft|access-date=4 September 2021|archive-date=1 September 2021|archive-url=https://web.archive.org/web/20210901105009/https://www.microsoft.com/en-us/education/buy-license/microsoft365|url-status=live}}

= Education =

  • Microsoft 365 Education{{Cite web |last=Kemp |first=Charné |title=An avenue for the digital empowerment of SA's youth |url=https://www.news24.com/news24/community-newspaper/noordkaapbulletin/an-avenue-for-the-digital-empowerment-of-sas-youth-20221010 |access-date=2022-11-08 |website=News24 |language=en-US |archive-date=2022-11-08 |archive-url=https://web.archive.org/web/20221108201257/https://www.news24.com/news24/community-newspaper/noordkaapbulletin/an-avenue-for-the-digital-empowerment-of-sas-youth-20221010 |url-status=live }}

=Other=

  • Office 365 operated by 21Vianet: Microsoft has licensed 21Vianet to provide Office 365 services to its China customers. Microsoft does not operate Office 365 in China; instead, 21Vianet does. The service differs in features from the service offered elsewhere.{{cite web|url=https://support.office.com/en-us/article/Learn-about-Office-365-operated-by-21Vianet-a8ab5061-3346-4da0-bb7c-5260822b53ae|title=Learn about Office 365 operated by 21Vianet|work=office.com|access-date=January 26, 2016|archive-date=April 22, 2018|archive-url=https://web.archive.org/web/20180422104602/https://support.office.com/en-us/article/Learn-about-Office-365-operated-by-21Vianet-a8ab5061-3346-4da0-bb7c-5260822b53ae|url-status=live}}

=Comparison=

class="wikitable" style="margin:auto; font-size:smaller; text-align:center;"

|+Microsoft 365 Editions

! rowspan="2"| Features

! colspan="3"| Private{{cite web |url=https://www.microsoft.com/en-us/microsoft-365/buy/compare-all-microsoft-365-products |title=Microsoft 365 for home |publisher=Microsoft |access-date=4 September 2021 |archive-date=3 September 2021 |archive-url=https://web.archive.org/web/20210903210409/https://www.microsoft.com/en-us/microsoft-365/buy/compare-all-microsoft-365-products |url-status=live }}

! colspan="4"| Business{{cite web |url=https://www.microsoft.com/en-us/microsoft-365/business/compare-all-microsoft-365-business-products |title=Microsoft 365 Business |publisher=Microsoft |access-date=4 September 2021 |archive-date=1 September 2021 |archive-url=https://web.archive.org/web/20210901105135/https://www.microsoft.com/en-us/microsoft-365/business/compare-all-microsoft-365-business-products |url-status=live }}

! colspan="4"| Enterprise{{cite web |url=https://www.microsoft.com/en-us/microsoft-365/compare-microsoft-365-enterprise-plans |title=Microsoft 365 Enterprise plans |publisher=Microsoft |access-date=4 September 2021 |archive-date=1 September 2021 |archive-url=https://web.archive.org/web/20210901105002/https://www.microsoft.com/en-us/microsoft-365/compare-microsoft-365-enterprise-plans |url-status=live }}

! colspan="3"| Education{{cite web |url=https://www.microsoft.com/en-us/education/buy-license/microsoft365 |title=Microsoft 365 Education |publisher=Microsoft |access-date=4 September 2021 |archive-date=1 September 2021 |archive-url=https://web.archive.org/web/20210901105009/https://www.microsoft.com/en-us/education/buy-license/microsoft365 |url-status=live }}

! colspan="2" | Frontline{{cite web |url=https://www.microsoft.com/en-us/microsoft-365/enterprise/frontline#office-SKUChooser-0dbn8nt |title=Microsoft 365 for frontline workers |publisher=Microsoft |access-date=4 September 2021 |archive-date=4 September 2021 |archive-url=https://web.archive.org/web/20210904163307/https://www.microsoft.com/en-us/microsoft-365/enterprise/frontline#office-SKUChooser-0dbn8nt |url-status=live }}

Office Online

! Personal/Personal Classic

! Family/Family Classic

! Apps{{cite web |url=https://www.microsoft.com/en-us/microsoft-365/business/microsoft-365-apps-for-business?activetab=pivot%3aoverviewtab |title=Microsoft 365 Apps for Business |publisher=Microsoft |access-date=4 September 2021 |archive-date=4 September 2021 |archive-url=https://web.archive.org/web/20210904163305/https://www.microsoft.com/en-us/microsoft-365/business/microsoft-365-apps-for-business?activetab=pivot:overviewtab |url-status=live }}

! Standard

! Premium

! Basic

! Apps{{cite web |url=https://www.microsoft.com/en-us/microsoft-365/enterprise/microsoft-365-apps-for-enterprise-product |title=Microsoft 365 Apps for Enterprise |publisher=Microsoft |access-date=4 September 2021 |archive-date=4 September 2021 |archive-url=https://web.archive.org/web/20210904163308/https://www.microsoft.com/en-us/microsoft-365/enterprise/microsoft-365-apps-for-enterprise-product |url-status=live }}

! E1

! E3

! E5

! A1

! A3

! A5

! F1

!F3

style="text-align:left"|Devices per user (PC/Tablet/Smartphone)

| {{Clear}}

max. 55/5/55/5/55/5/55/5/5-/5/55/5/5–/5/55/5/55/5/5–/5/55/5/55/5/5–/5/5

|–/5/5

style="text-align:left"|Max. Users

| 1

16300300300300unlimitedunlimitedunlimitedunlimitedunlimitedunlimitedunlimitedunlimitedunlimited
style="text-align:left"|commercial use

| {{No}}

{{No}}{{No}}{{Yes}}{{Yes}}{{Yes}}{{Yes}}{{Yes}}{{Yes}}{{Yes}}{{Yes}}{{No}}{{No}}{{No}}{{Yes}}{{Yes}}
style="text-align:left"|Skype-Free minutes worldwide

| {{No}}

{{Yes|60 60 mins / month}}{{Yes|60 60 mins / month}}{{No}}{{No}}{{No}}{{No}}{{No}}{{No}}{{No}}{{No}}{{No}}{{No}}{{No}}{{No}}{{No}}
style="text-align:left"|Email inbox size

| {{Yes|15 GB}}

{{Yes|50 GB}}{{Yes|50 GB}}{{Clear}}{{Yes|50 GB}}{{Yes|50 GB}}{{Yes|50 GB}}{{Clear}}{{Yes|50 GB}}{{Yes|100 GB}}{{Yes|100 GB}}{{Yes|50 GB}}{{Yes|100 GB}}{{Yes|100 GB}}{{Yes|2 GB}}{{Yes|2 GB}}
style="text-align:left"|OneDrive-storage

| {{Yes|5 GB}}

{{Yes|1 TB}}{{Yes|1 TB}}{{Yes|1 TB}}{{Yes|1 TB}}{{Yes|1 TB}}{{Yes|1 TB}}{{Yes|unlimited}}{{Yes|1 TB}}{{Yes|unlimited}}{{Yes|unlimited}}{{Yes|unlimited}}{{Yes|unlimited}}{{Yes|unlimited}}{{Yes|2 GB}}{{Yes|2 GB}}
style="text-align:left"|Word

| {{Yes|WebApp only}}

{{Yes}}{{Yes}}{{Yes}}{{Yes}}{{Yes}}{{Yes|WebApp only}}{{Yes}}{{Yes|WebApp only}}{{Yes}}{{Yes}}{{Yes|WebApp only}}{{Yes}}{{Yes}}{{Yes|WebApp only}}{{Yes|WebApp only}}
style="text-align:left"|Excel

| {{Yes|WebApp only}}

{{Yes}}{{Yes}}{{Yes}}{{Yes}}{{Yes}}{{Yes|WebApp only}}{{Yes}}{{Yes|WebApp only}}{{Yes}}{{Yes}}{{Yes|WebApp only}}{{Yes}}{{Yes}}{{Yes|WebApp only}}{{Yes|WebApp only}}
style="text-align:left"|PowerPoint

| {{Yes|WebApp only}}

{{Yes}}{{Yes}}{{Yes}}{{Yes}}{{Yes}}{{Yes|WebApp only}}{{Yes}}{{Yes|WebApp only}}{{Yes}}{{Yes}}{{Yes|WebApp only}}{{Yes}}{{Yes}}{{Yes|WebApp only}}{{Yes|WebApp only}}
style="text-align:left"|OneNote

| {{Yes|WebApp only}}

{{Yes}}{{Yes}}{{Yes}}{{Yes}}{{Yes}}{{Yes|WebApp only}}{{Yes}}{{Yes|WebApp only}}{{Yes}}{{Yes}}{{Yes|WebApp only}}{{Yes}}{{Yes}}{{Yes|WebApp only}}{{Yes|WebApp only}}
style="text-align:left"|Outlook

| {{Yes|WebApp only}}

{{Yes}}{{Yes}}{{Yes}}{{Yes}}{{Yes}}{{Yes|WebApp only}}{{Yes}}{{Yes|WebApp only}}{{Yes}}{{Yes}}{{Yes|WebApp only}}{{Yes}}{{Yes}}{{Yes|WebApp only}}{{Yes|WebApp only}}
style="text-align:left"|Publisher

| {{No}}

{{Yes}}{{Yes}}{{Yes}}{{Yes}}{{Yes}}{{No}}{{Yes}}{{No}}{{Yes}}{{Yes}}{{No}}{{Yes}}{{Yes}}{{No}}{{Yes}}
style="text-align:left"|Access

| {{No}}

{{Yes}}{{Yes}}{{Yes}}{{Yes}}{{Yes}}{{No}}{{Yes}}{{No}}{{Yes}}{{Yes}}{{No}}{{Yes}}{{Yes}}{{No}}{{Yes}}
style="text-align:left"|Sway

| {{Yes}}

{{Yes}}{{Yes}}{{Yes}}{{Yes}}{{Yes}}{{Yes}}{{Yes}}{{Yes}}{{Yes}}{{Yes}}{{Yes}}{{Yes}}{{Yes}}{{Yes}}{{Yes}}
style="text-align:left"|Skype for Business

| {{No}}

{{No}}{{No}}{{No}}{{No}}{{Yes}}{{Yes}}{{No}}{{Yes}}{{Yes}}{{Yes}}{{Yes}}{{Yes}}{{Yes}}{{No}}{{No}}
style="text-align:left"|Viva Engage

| {{No}}

{{No}}{{No}}{{No}}{{No}}{{No}}{{No}}{{No}}{{Yes}}{{Yes}}{{Yes}}{{No}}{{No}}{{No}}{{Yes}}{{Yes}}
style="text-align:left"|SharePoint

| {{No}}

{{No}}{{No}}{{No}}{{Yes}}{{Yes}}{{Yes}}{{No}}{{Yes}}{{Yes}}{{Yes}}{{Yes}}{{Yes}}{{Yes}}{{Yes}}{{Yes}}
style="text-align:left"|Exchange

| {{No}}

{{No}}{{No}}{{No}}{{Yes}}{{Yes}}{{Yes}}{{No}}{{Yes}}{{Yes}}{{Yes}}{{Yes}}{{Yes}}{{Yes}}{{Yes}}{{Yes}}
style="text-align:left"|Microsoft Teams

| {{No}}

{{No}}{{No}}{{No}}{{Yes}}{{Yes}}{{Yes}}{{No}}{{Yes}}{{Yes}}{{Yes}}{{Yes}}{{Yes}}{{Yes}}{{Yes}}{{Yes}}
style="text-align:left"|Planner

| {{No}}

{{No}}{{No}}{{No}}{{Yes}}{{Yes}}{{Yes}}{{No}}{{Yes}}{{Yes}}{{Yes}}{{No}}{{No}}{{No}}{{No}}{{Yes}}
style="text-align:left"|StaffHub

| {{No}}

{{No}}{{No}}{{No}}{{No}}{{Yes}}{{No}}{{No}}{{Yes}}{{Yes}}{{Yes}}{{Yes}}{{Yes}}{{Yes}}{{Yes}}{{Yes}}
style="text-align:left"|Power BI Pro

| {{No}}

{{No}}{{No}}{{No}}{{No}}{{No}}{{No}}{{No}}{{No}}{{No}}{{Yes}}{{No}}{{No}}{{Yes}}{{No}}{{No}}
style="text-align:left"|Forms

| {{No}}

{{Yes}}{{Yes}}{{No}}{{No}}{{No}}{{No}}{{No}}{{No}}{{No}}{{No}}{{Yes}}{{Yes}}{{Yes}}{{No}}{{Yes}}
style="text-align:left"|Stream

| {{No}}

{{No}}{{No}}{{No}}{{No}}{{Yes}}{{No}}{{No}}{{Yes}}{{Yes}}{{Yes}}{{Yes}}{{Yes}}{{Yes}}{{Yes}}{{Yes}}
style="text-align:left"|Power Automate

| {{No}}

{{Yes}}{{Yes}}{{No}}{{Yes}}{{Yes}}{{Yes}}{{No}}{{No}}{{Yes}}{{Yes}}{{Yes}}{{Yes}}{{Yes}}{{Yes}}{{Yes}}
style="text-align:left"|PowerApps

| {{No}}

{{No}}{{No}}{{No}}{{No}}{{No}}{{No}}{{No}}{{No}}{{Yes}}{{Yes}}{{Yes}}{{Yes}}{{Yes}}{{No}}{{Yes}}
style="text-align:left"|School Data Sync

| {{No}}

{{No}}{{No}}{{No}}{{No}}{{No}}{{No}}{{No}}{{No}}{{No}}{{No}}{{Yes}}{{Yes}}{{Yes}}{{No}}{{No}}
style="text-align:left"|Bookings

| {{No}}

{{No}}{{No}}{{No}}{{Yes}}{{Yes}}{{No}}{{No}}{{No}}{{Yes}}{{Yes}}{{No}}{{Yes}}{{Yes}}{{No}}{{Yes}}
style="text-align:left"|Clipchamp

| {{No}}

{{Yes}}{{Yes}}{{No}}{{No}}{{No}}{{No}}{{No}}{{No}}{{No}}{{No}}{{No}}{{No}}{{No}}{{No}}{{No}}

Security

In December 2011, Microsoft announced that the Office 365 platform was now compliant with the ISO/IEC 27001 security standards, the European Union's Data Protection Directive (through the signing of model clauses), and the Health Insurance Portability and Accountability Act for health care environments in the United States. At the same time, Microsoft also unveiled a new "Trust Center" portal, containing further information on its privacy policies and security practices for the service.{{cite web|title=Microsoft touts Office 365 security compliance|url=http://seattletimes.com/html/microsoftpri0/2017025551_microsoft_touts_office_365_security_compliance.html|work=Seattle Times|access-date=16 March 2013|archive-date=2 January 2015|archive-url=https://web.archive.org/web/20150102175618/http://seattletimes.com/html/microsoftpri0/2017025551_microsoft_touts_office_365_security_compliance.html|url-status=live}}{{cite web|title=Microsoft Boosts Office 365 Security To Meet European Data Protection Requirements|url=http://www.crn.com/news/applications-os/232300531/microsoft-boosts-office-365-security-to-meet-european-data-protection-requirements.htm|work=CRN|date=14 December 2011|access-date=16 March 2013|archive-date=27 October 2017|archive-url=https://web.archive.org/web/20171027130931/http://www.crn.com/news/applications-os/232300531/microsoft-boosts-office-365-security-to-meet-european-data-protection-requirements.htm|url-status=live}} In May 2012, Microsoft announced that Office 365 was now compliant with the Federal Information Security Management Act: compliance with the act would now allow Office 365 to be used by U.S. government agencies.{{cite web|title=Office 365 hard enough to penetrate US government|url=https://www.theregister.co.uk/2012/05/11/office_365_fisma/|work=The Register|access-date=16 March 2013|archive-date=22 April 2018|archive-url=https://web.archive.org/web/20180422104606/https://www.theregister.co.uk/2012/05/11/office_365_fisma/|url-status=live}}

In spite of claiming to comply with European data protection standards, and in spite of existing Safe Harbor agreements, Microsoft has admitted that it will not refrain from handing over data stored on its European servers to US authorities under the Patriot Act.{{cite web|title=Microsoft admits Patriot Act can access EU-based cloud data|url=https://www.zdnet.com/article/microsoft-admits-patriot-act-can-access-eu-based-cloud-data/|work=ZDNet|date=28 June 2011|access-date=26 January 2015|archive-date=18 January 2015|archive-url=https://web.archive.org/web/20150118140745/http://www.zdnet.com/article/microsoft-admits-patriot-act-can-access-eu-based-cloud-data/|url-status=live}}

In Finland, FICORA has warned Office 365 users of phishing incidents and break-ins that have caused losses of millions of euros.{{cite web|url=https://www.viestintavirasto.fi/kyberturvallisuus/varoitukset/2018/varoitus-2018-03.html|title=Finnish Communications Regulatory Authority|access-date=12 June 2018|archive-date=12 June 2018|archive-url=https://web.archive.org/web/20180612162956/https://www.viestintavirasto.fi/kyberturvallisuus/varoitukset/2018/varoitus-2018-03.html|url-status=live}}{{cite web|url=https://www.mtv.fi/uutiset/rikos/artikkeli/office-365-huijarit-onnistuivat-ohjaamaan-miljoonien-eurojen-maksun-vaaralle-tilille-helsingissa/6946716|title=Finnish TV channel's web news|date=12 June 2018|access-date=12 June 2018|archive-date=12 June 2018|archive-url=https://web.archive.org/web/20180612163818/https://www.mtv.fi/uutiset/rikos/artikkeli/office-365-huijarit-onnistuivat-ohjaamaan-miljoonien-eurojen-maksun-vaaralle-tilille-helsingissa/6946716|url-status=live}} In September 2019, NCSC-FI (National Cyber Security Centre of Finland) created a detailed guide on how to protect Microsoft Office 365 against phishing attempts and any data breaches.{{cite web |last1=Gatlan |first1=Sergiu |title=Finnish Govt. Releases Guide on Securing Microsoft Office 365 |url=https://www.bleepingcomputer.com/news/security/finnish-govt-releases-guide-on-securing-microsoft-office-365/ |website=bleeping computer |access-date=24 September 2019 |archive-date=18 June 2020 |archive-url=https://web.archive.org/web/20200618103233/https://www.bleepingcomputer.com/news/security/finnish-govt-releases-guide-on-securing-microsoft-office-365/ |url-status=live }}

In July 2019, the German state of Hesse outlawed the use of Office 365 in educational institutions, citing privacy risks.{{Cite web|url=https://arstechnica.com/information-technology/2019/07/germany-threatens-to-break-up-with-microsoft-office-again/|title=Office 365 declared illegal in German schools due to privacy risks|last=Salter|first=Jim|date=2019-07-15|website=Ars Technica|language=en-us|access-date=2019-07-15|archive-date=2019-07-15|archive-url=https://web.archive.org/web/20190715172311/https://arstechnica.com/information-technology/2019/07/germany-threatens-to-break-up-with-microsoft-office-again/|url-status=live}}

In December 2020, the US Department of Commerce was breached via Office 365. The attackers were able to access staff emails for several months.{{Cite news|url=https://www.reuters.com/article/us-usa-cyber-treasury-exclsuive-idUSKBN28N0PG|title=Suspected Russian hackers spied on U.S. Treasury emails - sources|first=Christopher|last=Bing|newspaper=Reuters|date=December 14, 2020|via=www.reuters.com|access-date=February 8, 2021|archive-date=December 14, 2020|archive-url=https://web.archive.org/web/20201214025738/https://www.reuters.com/article/us-usa-cyber-treasury-exclsuive-idUSKBN28N0PG|url-status=live}}{{Cite news|url=https://www.nytimes.com/2020/12/13/us/politics/russian-hackers-us-government-treasury-commerce.html |archive-url=https://web.archive.org/web/20201213231542/https://www.nytimes.com/2020/12/13/us/politics/russian-hackers-us-government-treasury-commerce.html |archive-date=2020-12-13 |url-access=subscription |url-status=live|title=Russian Hackers Broke Into Federal Agencies, U.S. Officials Suspect|first=David E.|last=Sanger|newspaper=The New York Times |date=December 13, 2020}}

A July 1, 2021 cybersecurity advisory from British (NCSC) and American (NSA, FBI, CISA) security agencies warned of a GRU brute-force campaign from mid-2019 to the present (July 2021) that focused a "significant amount" of activity on Microsoft Office 365 cloud services.{{cite web |url=https://www.nsa.gov/news-features/press-room/Article/2677750/nsa-partners-release-cybersecurity-advisory-on-brute-force-global-cyber-campaign/ |title=NSA, Partners Release Cybersecurity Advisory on Brute Force Global Cyber Campaign |website=nsa.gov |publisher=National Security Agency |access-date=July 2, 2021 |archive-date=July 2, 2021 |archive-url=https://web.archive.org/web/20210702002139/https://www.nsa.gov/news-features/press-room/Article/2677750/nsa-partners-release-cybersecurity-advisory-on-brute-force-global-cyber-campaign/ |url-status=dead }}{{cite web |url=https://media.defense.gov/2021/Jul/01/2002753896/-1/-1/1/CSA_GRU_GLOBAL_BRUTE_FORCE_CAMPAIGN_UOO158036-21.PDF |title=Russian GRU Conducting Global Brute Force Campaign to Compromise Enterprise and Cloud Environments |website=Defense.gov |publisher=Joint publication form US/UK security agencies |access-date=July 3, 2021 |archive-date=July 3, 2021 |archive-url=https://web.archive.org/web/20210703005007/https://media.defense.gov/2021/Jul/01/2002753896/-1/-1/1/CSA_GRU_GLOBAL_BRUTE_FORCE_CAMPAIGN_UOO158036-21.PDF |url-status=live }}

On November 10, 2023, IT news portal Heise online disclosed in the article "Microsoft lays hands on login data: Beware of the new Outlook", that "if you try out the new Outlook, you risk transferring your IMAP and SMTP credentials of mail accounts and all your emails to Microsoft servers."{{Cite web |title=Microsoft lays hands on login data: Beware of the new Outlook |website=heise online |language=en |url=https://www.heise.de/news/Microsoft-lays-hands-on-login-data-Beware-of-the-new-Outlook-9358925.html |access-date=2023-11-11 |archive-date=2023-11-11 |archive-url=https://web.archive.org/web/20231111010318/https://www.heise.de/news/Microsoft-lays-hands-on-login-data-Beware-of-the-new-Outlook-9358925.html |url-status=live }}

Outages

On March 1st, 2025, Microsoft caused a global outage. All Microsoft products were down during a few hours.[https://edition.cnn.com/2025/03/01/business/microsoft-outlook-outage-email/index.html Microsoft outage leaves thousands of users without access to email and apps][https://www.cnbc.com/2025/03/01/reported-global-microsoft-outage-leaves-tens-of-thousands-unable-to-access-email-and-other-apps.html Microsoft resolves global outage that left tens of thousands unable to access email and other apps][https://www.computing.co.uk/news/2025/microsoft-365-outage-disrupts-thousands-users Microsoft 365 outage disrupts thousands of users][https://www.pcmag.com/news/tens-of-thousands-of-microsoft-users-hit-by-outlook-and-365-outage Tens of Thousands of Microsoft Users Hit by Outlook and 365 Outage]

Reception

TechRadar gave the 2013 update of Office 365 a 4.5 out of 5, praising its administration interfaces for being accessible to users with any level of expertise, the seamless integration of OneDrive Pro into the Office 2013 desktop applications, and the service as a whole for being suitable in small business environments, while still offering "powerful" options for use in larger companies (such as data loss protection and the ability to integrate with a local Active Directory instance). However, the service was severely criticized for how it handled its 2013 update for existing users, and its lack of integration with services such as Skype and Viva Engage.

In the fourth quarter of fiscal year 2017, Office 365 revenue had exceeded that of conventional license sales of Microsoft Office software for the first time.{{Cite news |url=https://arstechnica.com/information-technology/2017/07/microsoft-4q17-office-365-revenue-surpasses-traditional-licenses/ |title=Microsoft 4Q17: Office 365 revenue surpasses traditional licenses |work=Ars Technica |publisher=Condé Nast |date=21 July 2017 |access-date=July 21, 2017 |archive-url=https://web.archive.org/web/20190201110644/https://arstechnica.com/information-technology/2017/07/microsoft-4q17-office-365-revenue-surpasses-traditional-licenses/ |archive-date=February 1, 2019 |url-status=dead }}

See also

References

{{reflist|colwidth=30em}}

Further reading

{{refbegin|colwidth=30em}}

  • {{Cite press release

|url = https://www.microsoft.com/Presspass/press/2010/oct10/10-19Office365.mspx

|title = Microsoft Announces Office 365

|department = Microsoft News Center

|publisher = Microsoft Corporation

|date = October 19, 2010

|access-date = October 25, 2010

|location = Redmond, WA

|archive-date = October 22, 2010

|archive-url = https://web.archive.org/web/20101022045400/http://www.microsoft.com/Presspass/press/2010/oct10/10-19Office365.mspx

|url-status = live

}}

  • {{cite web

|url = http://news.cnet.com/8301-13860_3-20020029-56.html

|title = Microsoft Office 365 bets on the cloud

|work = CNET News

|publisher = CBS Interactive

|date = October 19, 2010

|access-date = October 25, 2010

|first = Ina

|last = Fried

|archive-date = October 27, 2010

|archive-url = https://web.archive.org/web/20101027145658/http://news.cnet.com/8301-13860_3-20020029-56.html

|url-status = live

}}

  • {{cite web

|url = http://www.cloudhypermarket.com/services/productivity/microsoft-office-365

|title = Microsoft unveils Microsoft Office 365

|work = Cloud Hypermarket

|publisher = Hypermarket Ventures Ltd.

|date = October 19, 2010

|access-date = January 24, 2011

|first = Andrew

|last = Gradwell

|archive-date = October 22, 2010

|archive-url = https://web.archive.org/web/20101022061641/http://www.cloudhypermarket.com/services/productivity/microsoft-office-365

|url-status = live

}}

  • {{cite web

|url = http://www.infoworld.com/t/desktop-productivity/what-office-365-says-about-microsoft-736

|title = What Office 365 says about Microsoft

|work = InfoWorld

|publisher = Infoworld, Inc.

|date = October 25, 2010

|access-date = October 25, 2010

|first = Eric

|last = Knor

|archive-date = May 17, 2012

|archive-url = https://web.archive.org/web/20120517093431/http://www.infoworld.com/t/desktop-productivity/what-office-365-says-about-microsoft-736

|url-status = live

}}

  • {{cite web

|url = http://www.infoworld.com/d/applications/microsoft-unveils-office-365-cloud-platform-146

|title = Microsoft unveils Office 365 cloud platform

|work = InfoWorld

|publisher = Infoworld, Inc.

|date = October 19, 2010

|access-date = October 25, 2010

|first = Paul

|last = Krill

|archive-date = December 4, 2010

|archive-url = https://web.archive.org/web/20101204073932/http://www.infoworld.com/d/applications/microsoft-unveils-office-365-cloud-platform-146

|url-status = live

}}

  • {{cite web

|url = http://www.eweek.com/c/a/Cloud-Computing/Microsoft-Office-365-Profiled-at-Gartner-Conference-776455/

|archive-url = https://archive.today/20130124003040/http://www.eweek.com/c/a/Cloud-Computing/Microsoft-Office-365-Profiled-at-Gartner-Conference-776455/

|url-status = dead

|archive-date = January 24, 2013

|title = Microsoft Office 365 Profiled at Gartner Conference

|work = eWeek

|publisher = Ziff Davis Enterprise Holdings Inc.

|date = October 20, 2010

|access-date = October 25, 2010

|first = Nicholas

|last = Kolakowski

}}

  • {{cite web

|url = http://www.eweek.com/c/a/Windows/Office-365-Ozzie-Departure-Ballmer-Tablet-Talk-Marked-Microsoft-Week-224674/

|archive-url = https://archive.today/20130122125544/http://www.eweek.com/c/a/Windows/Office-365-Ozzie-Departure-Ballmer-Tablet-Talk-Marked-Microsoft-Week-224674/

|url-status = dead

|archive-date = January 22, 2013

|title = Office 365, Ozzie Departure, Ballmer Tablet Talk Marked Microsoft Week

|work = eWeek

|publisher = Ziff Davis Enterprise Holdings Inc.

|date = October 24, 2010

|access-date = October 25, 2010

|first = Nicholas

|last = Kolakowski

}}

  • {{cite web

|url = http://www.computerworld.com/s/article/9191783/Microsoft_launches_Office_365_makes_cloud_move?source=rss_news

|title = Microsoft launches Office 365, makes cloud move

|work = Computerworld

|publisher = Computerworld Inc.

|date = October 19, 2010

|access-date = October 25, 2010

|first = Juan Carlos

|last = Perez

|archive-date = November 17, 2011

|archive-url = https://web.archive.org/web/20111117074520/http://www.computerworld.com/s/article/9191783/Microsoft_launches_Office_365_makes_cloud_move?source=rss_news

|url-status = live

}}

  • {{cite web

|url = https://techcrunch.com/2010/10/19/microsoft-rolls-up-cloud-services-into-office-365-takes-aim-at-google-apps/

|title = Microsoft Rolls Up Cloud Services Into Office 365, Takes Aim At Google Apps

|work = TechCrunch

|date = October 19, 2010

|access-date = October 25, 2010

|first = Jason

|last = Kincaid

|archive-date = October 22, 2010

|archive-url = https://web.archive.org/web/20101022024152/http://techcrunch.com/2010/10/19/microsoft-rolls-up-cloud-services-into-office-365-takes-aim-at-google-apps/

|url-status = live

}}

  • {{cite web

|url = https://www.zdnet.com/article/microsoft-admits-patriot-act-can-access-eu-based-cloud-data/

|title = Microsoft admits Patriot Act can access EU-based cloud data

|work = ZDNet

|date = June 28, 2011

|access-date = August 15, 2011

|first = Zack

|last = Whittaker

|archive-date = August 11, 2011

|archive-url = https://web.archive.org/web/20110811103108/http://www.zdnet.com/blog/igeneration/microsoft-admits-patriot-act-can-access-eu-based-cloud-data/11225

|url-status = live

}}

  • {{cite web

|url = http://www.netzwelt.de/news/87930-anleitung-eigene-domain-microsoft-office-365-konfigurieren.html

|title = Adding Domains in Microsoft Office 365

|work = Netzwelt

|date = August 17, 2011

|access-date = September 12, 2011

|first = Markus

|last = Franz

|archive-date = April 2, 2012

|archive-url = https://web.archive.org/web/20120402050145/http://www.netzwelt.de/news/87930-anleitung-eigene-domain-microsoft-office-365-konfigurieren.html

|url-status = live

}}

  • {{cite web

|url = http://onlinehelp.microsoft.com/office365-enterprises/ff652556.aspx

|title = Prepare for email migration or Exchange hybrid deployment in office 365

|work = Netzwelt

|date = August 17, 2011

|access-date = September 12, 2011

|first = Markus

|last = Franz

|archive-date = October 1, 2011

|archive-url = https://web.archive.org/web/20111001020704/http://onlinehelp.microsoft.com/office365-enterprises/ff652556.aspx

|url-status = live

}}

{{refend}}