Amazon (company)#Website

{{main|History of Amazon}}

File:Amazon's founding site in Bellevue, Washington - exterior.jpg, where the company was founded in 1994]]

Amazon was founded on July 5, 1994, by Jeff Bezos after he relocated from New York City to Bellevue, Washington, near Seattle, to operate an online bookstore. Bezos chose the Seattle area for its abundance of technical talent from Microsoft and the University of Washington, as well as its smaller population for sales tax purposes and the proximity to a major book distribution warehouse in Roseburg, Oregon. Bezos also considered several other options, including Portland, Oregon, and Boulder, Colorado.{{cite news |last=Romano |first=Benjamin |date=June 29, 2019 |title=Amazon at 25: The magic that changed everything |url=https://www.seattletimes.com/business/amazon/amazon-25-the-magic-that-changed-everything/ |work=The Seattle Times |access-date=July 7, 2024}} The company, originally named Cadabra, was founded in the converted garage of Bezos's house for symbolic reasons and was renamed to Amazon in November 1994.{{cite news |last=Spector |first=Robert |date=April 16, 2000 |title=Homegrown Amazon |url=https://archive.seattletimes.com/archive/?date=20000416&slug=4015638 |work=The Seattle Times |access-date=July 7, 2024}} The Amazon website launched for public sales on July 16, 1995, and initially sourced its books directly from wholesalers and publishers.{{cite news |last=Perez |first=Elizabeth |date=June 28, 2019 |title=Store on internet is open book — Amazon.com boasts more than 1 million titles on web |page=E1 |url=https://www.seattletimes.com/business/amazon/store-on-internet-is-open-book-amazon-com-boasts-more-than-1-million-titles-on-web-from-the-archives/ |work=The Seattle Times |access-date=July 7, 2024}}

Amazon went public in May 1997. It began selling music and videos in 1998, and began international operations by acquiring online sellers of books in the United Kingdom and Germany. In the subsequent year, it initiated the sale of a diverse range of products, including music, video games, consumer electronics, home improvement items, software, games, and toys.{{Cite news |last1=Anders |first1=George |last2=Tessler |first2=Joelle |date=June 8, 1999 |title=Amazon.com Steps Into World Of Online, Downloadable Music |language=en-US |work=The Wall Street Journal |url=https://www.wsj.com/articles/SB92877726979442347 |access-date=September 27, 2022 |issn=0099-9660 |archive-date=September 27, 2022 |archive-url=https://web.archive.org/web/20220927184149/https://www.wsj.com/articles/SB92877726979442347 |url-status=live }}{{Cite news |last=Anders |first=George |date=July 13, 1999 |title=Amazon.com Unveils Plans to Open Two More 'Stores' on Its Web Site |language=en-US |work=The Wall Street Journal |url=https://www.wsj.com/articles/SB931823473942188601 |access-date=September 27, 2022 |issn=0099-9660 |archive-date=September 27, 2022 |archive-url=https://web.archive.org/web/20220927184149/https://www.wsj.com/articles/SB931823473942188601 |url-status=live }}

In 2002, it launched Amazon Web Services (AWS), which initially focused on providing APIs for web developers to build web applications on top of Amazon's ecommerce platform.{{Cite press release |date=July 16, 2002 |title=Amazon.com Launches Web Services; Developers Can Now Incorporate Amazon.com Content and Features into Their Own Web Sites; Extends Welcome Mat for Developers |url=https://press.aboutamazon.com/news-releases/news-release-details/amazoncom-launches-web-services |access-date=September 27, 2022 |publisher=Amazon.com Press Center |archive-date=February 5, 2021 |archive-url=https://archive.today/20210205114255/https://press.aboutamazon.com/news-releases/news-release-details/amazoncom-launches-web-services |url-status=live }}{{Cite press release |date=March 19, 2003 |title=Amazon.com Web Services Announces Trio of Milestones - New Tool Kit, Enhanced Web Site and 25,000 Developers in the Program |url=https://press.aboutamazon.com/news-releases/news-release-details/amazoncom-web-services-announces-trio-milestones-new-tool-kit |access-date=September 27, 2022 |publisher=Amazon.com Press Center |archive-date=September 27, 2022 |archive-url=https://web.archive.org/web/20220927192430/https://press.aboutamazon.com/news-releases/news-release-details/amazoncom-web-services-announces-trio-milestones-new-tool-kit |url-status=live }} In 2004, AWS was expanded to provide website popularity statistics and web crawler data from the Alexa Web Information Service.{{Cite press release |date=October 4, 2004 |title=New Amazon Web Services Offerings Give Developers Unprecedented Access to Amazon Product Data and Technology, and First-Ever Access to Data Compiled by Alexa Internet |url=https://press.aboutamazon.com/news-releases/news-release-details/new-amazon-web-services-offerings-give-developers-unprecedented |access-date=September 27, 2022 |publisher=Amazon.com Press Center |archive-date=September 27, 2022 |archive-url=https://web.archive.org/web/20220927192431/https://press.aboutamazon.com/news-releases/news-release-details/new-amazon-web-services-offerings-give-developers-unprecedented |url-status=live }} AWS later shifted toward providing enterprise services with Simple Storage Service (S3) in 2006,{{Cite press release |date=March 14, 2006 |title=Amazon Web Services Launches |url=https://press.aboutamazon.com/news-releases/news-release-details/amazon-web-services-launches-amazon-s3-simple-storage-service |access-date=September 27, 2022 |publisher=Amazon.com Press Center |archive-date=November 15, 2018 |archive-url=https://web.archive.org/web/20181115112821/https://press.aboutamazon.com/news-releases/news-release-details/amazon-web-services-launches-amazon-s3-simple-storage-service |url-status=live }} and Elastic Compute Cloud (EC2) in 2008,{{Cite press release |date=October 23, 2008 |title=Amazon Web Services Launches Amazon EC2 for Windows |url=https://press.aboutamazon.com/news-releases/news-release-details/amazon-web-services-launches-amazon-ec2-windows |access-date=September 27, 2022 |publisher=Amazon.com Press Center |quote=Additionally, AWS today announced that Amazon EC2 is now Generally Available, having successfully exited its beta period and now offers a Service Level Agreement (SLA) |archive-date=September 27, 2022 |archive-url=https://web.archive.org/web/20220927192429/https://press.aboutamazon.com/news-releases/news-release-details/amazon-web-services-launches-amazon-ec2-windows |url-status=live }} allowing companies to rent data storage and computing power from Amazon. In 2006, Amazon also launched the Fulfillment by Amazon program, which allowed individuals and small companies (called "third-party sellers") to sell products through Amazon's warehouses and fulfillment infrastructure.{{Cite press release |date=September 19, 2006 |title=Amazon Launches New Services to Help Small and Medium-Sized Businesses Enhance Their Customer Offerings by Accessing Amazon's Order Fulfillment, Customer Service, and Website Functionality |url=https://press.aboutamazon.com/news-releases/news-release-details/amazon-launches-new-services-help-small-and-medium-sized |access-date=September 27, 2022 |publisher=Amazon.com Press Center |archive-date=September 27, 2022 |archive-url=https://web.archive.org/web/20220927192433/https://press.aboutamazon.com/news-releases/news-release-details/amazon-launches-new-services-help-small-and-medium-sized |url-status=live }}

Amazon purchased the Whole Foods Market supermarket chain in 2017.{{cite web |title=Amazon.com - History & Facts |url=https://www.britannica.com/topic/Amazoncom |access-date=January 3, 2019 |website=Encyclopedia Britannica |archive-date=June 8, 2019 |archive-url=https://web.archive.org/web/20190608125826/https://www.britannica.com/topic/Amazoncom |url-status=live }} It is the leading e-retailer in the United States with approximately US$178 billion net sales in 2017. It has over 300 million active customer accounts globally.{{Citation |last=Schmidt |first=Gordon B. |title=Amazon |date=2020 |url=http://dx.doi.org/10.4135/9781483375519.n28 |encyclopedia=The SAGE International Encyclopedia of Mass Media and Society |access-date=May 1, 2023 |place=Thousand Oaks, California|publisher=SAGE Publications, Inc. |language=en |doi=10.4135/9781483375519.n28 |isbn=978-1-4833-7551-9|s2cid=240656642 |url-access=subscription }}

Amazon saw large growth during the COVID-19 pandemic, hiring more than 100,000 staff in the United States and Canada.{{cite news |last=Otto |first=Ben |date=September 14, 2020 |title=Amazon to Hire 100,000 in US and Canada |newspaper=Wall Street Journal |url=https://www.wsj.com/articles/amazon-to-hire-100-000-in-u-s-and-canada-11600071208 |access-date=December 15, 2020 |archive-date=December 13, 2020 |archive-url=https://web.archive.org/web/20201213172920/https://www.wsj.com/articles/amazon-to-hire-100-000-in-u-s-and-canada-11600071208 |url-status=live }} Some Amazon workers in the US, France, and Italy protested the company's decision to "run normal shifts" due to COVID-19's ease of spread in warehouses.{{Cite news |date=April 14, 2020 |title=Amazon hiring spree as orders surge under lockdown |language=en-GB |publisher=BBC News |url=https://www.bbc.com/news/business-52276149 |access-date=April 14, 2020 |archive-date=July 7, 2020 |archive-url=https://web.archive.org/web/20200707182733/https://www.bbc.com/news/business-52276149 |url-status=live }}{{cite news |date=March 19, 2020 |title=Amazon workers protest over normal shifts despite Covid-19 cases |work=Financial Times |url=https://www.ft.com/content/08395e49-0bb1-4f49-a6f5-c6639ce3d719 |archive-url=https://ghostarchive.org/archive/20221210/https://www.ft.com/content/08395e49-0bb1-4f49-a6f5-c6639ce3d719 |archive-date=December 10, 2022 |url-access=subscription |url-status=live |access-date=March 19, 2020}} In Spain, the company faced legal complaints over its policies,{{Cite news |date=March 31, 2020 |title=Amazon workers strike over virus protection |language=en-GB |publisher=BBC News |url=https://www.bbc.com/news/business-52096273 |access-date=March 31, 2020 |archive-date=December 11, 2020 |archive-url=https://web.archive.org/web/20201211073405/https://www.bbc.com/news/business-52096273 |url-status=live }} while a group of US Senators wrote an open letter to Bezos expressing concerns about workplace safety.{{cite news |last=Dzieza |first=Josh |date=March 30, 2020 |title=Amazon warehouse workers walk out in rising tide of COVID-19 protests |url=https://www.theverge.com/2020/3/30/21199942/amazon-warehouse-coronavirus-covid-new-york-protest-walkout |access-date=March 31, 2020 |website=The Verge |language=en |archive-date=July 12, 2020 |archive-url=https://web.archive.org/web/20200712090322/https://www.theverge.com/2020/3/30/21199942/amazon-warehouse-coronavirus-covid-new-york-protest-walkout |url-status=live }}

On February 2, 2021, Bezos announced that he would step down as CEO to become executive chair of Amazon's board. The transition officially took place on July 5, 2021, with former CEO of AWS Andy Jassy replacing him as CEO.{{cite news |agency=Associated Press |date=February 2, 2021 |title=Amazon founder Jeff Bezos will step down as CEO |url=https://fox8.com/news/amazon-founder-jeff-bezos-will-step-down-as-ceo/ |url-status=live |archive-url=https://web.archive.org/web/20210208045855/https://fox8.com/news/amazon-founder-jeff-bezos-will-step-down-as-ceo/ |archive-date=February 8, 2021 |access-date=February 2, 2021 |publisher=Fox8 |language=en-US}}{{cite news|last=Haselton|first=Todd|date=February 2, 2021|title=Jeff Bezos to step down as Amazon CEO, Andy Jassy to take over in Q3|url=https://www.cnbc.com/2021/02/02/jeff-bezos-to-step-down-as-amazon-ceo-andy-jassy-to-take-over-in-q3.html|access-date=February 2, 2021|publisher=CNBC|language=en|archive-date=November 4, 2021|archive-url=https://web.archive.org/web/20211104005654/https://www.cnbc.com/2021/02/02/jeff-bezos-to-step-down-as-amazon-ceo-andy-jassy-to-take-over-in-q3.html|url-status=live}} In January 2023, Amazon cut over 18,000 jobs, primarily in consumer retail and its human resources division in an attempt to cut costs.{{cite news | url=https://www.bbc.com/news/business-64171008 | title=Amazon to shed over 18,000 jobs as it cuts costs, CEO says | date=January 5, 2023 | publisher=BBC News | access-date=January 5, 2023 | archive-date=January 5, 2023 | archive-url=https://web.archive.org/web/20230105021351/https://www.bbc.com/news/business-64171008 | url-status=live }}

On November 8, 2023, a plan was adopted for Jeff Bezos to sell approximately 50 million shares of the company over the next year (the deadline for the entire sales plan is January 31, 2025). The first step was the sale of 12 million shares for about $2 billion.{{Cite news|language=en|url=https://economictimes.indiatimes.com/tech/technology/jeff-bezos-sells-roughly-2-billion-of-amazon-shares/articleshow/107594980.cms|title=Jeff Bezos sells roughly $2 billion of Amazon shares|website=The Economic Times|date=February 11, 2024 |access-date=2024-02-25|archive-date=2024-02-25|archive-url=https://web.archive.org/web/20240225192713/https://economictimes.indiatimes.com/tech/technology/jeff-bezos-sells-roughly-2-billion-of-amazon-shares/articleshow/107594980.cms}}

On February 26, 2024, Amazon became a component of the Dow Jones Industrial Average.{{cite press release |url=https://www.spglobal.com/spdji/en/documents/indexnews/announcements/20240220-1470711/1470711_djiadjtawbajblu-feb2024.pdf |title=Amazon Set to Join Dow Jones Industrial Average and Uber to Join Dow Jones Transportation Average | publisher=S&P Dow Jones Indices |date=February 20, 2024 |access-date=February 26, 2024}}

On December 19, 2024, Amazon workers, led by the International Brotherhood of Teamsters labor union, went on strike against Amazon in at least four US states, with workers in other facilities in the United States being welcomed to join the strike as well.{{cite web|url=https://teamster.org/2024/12/teamsters-launch-largest-strike-against-amazon-in-american-history/|title=Teamsters Launch Strike Against Amazon In American|publisher=International Brotherhood of Teamsters|date=December 19, 2024|access-date=December 19, 2024}}{{cite news|url=https://www.nbcnews.com/news/us-news/teamsters-announce-strike-amazon-holiday-delivery-rush-rcna184810|title=Teamsters announce strike against Amazon amid holiday delivery rush|first=Marlene|last=Lenthang|publisher=NBC News|date=December 19, 2024|access-date=December 19, 2024}}

On April 2, 2025, it was reported by various media outlets that Amazon had made a bid to buy the social media platform TikTok in order to save the platform from facing a US ban set to take effect on Saturday, April 5, 2025. The cost of the bid has yet to be announced.{{Cite news |last=Palmer |first=Annie |date=April 2, 2025 |title=Amazon submits bid for TikTok as ban deadline nears |url=https://www.cnbc.com/2025/04/02/amazon-submits-bid-for-tiktok-as-ban-deadline-nears.html |access-date=April 2, 2025 |publisher=CNBC}}{{Cite news |last1=Hirsch |first1=Lauren |last2=Haberman |first2=Maggie |last3=Kanno-Youngs |first3=Zolan |last4=Weise |first4=Karen |last5=Maheshwari |first5=Sapna |date=April 2, 2025 |title=Amazon Said to Make a Bid to Buy TikTok in the U.S. |url=https://www.nytimes.com/2025/04/02/business/media/amazon-tiktok-bid.html |access-date=April 2, 2025 |work=The New York Times}}{{Cite news |last=Cerullo |first=Megan |date=April 2, 2025 |title=Amazon tells White House its interested in buying TikTok |url=https://www.cbsnews.com/news/amazon-bid-tiktok-bytedance-deadline/ |access-date=April 2, 2025 |publisher=CBS News}}

{{Main|List of Amazon products and services}}

{{Infobox website

| name = amazon.com

| logo = File:Amazon.com-Logo.svg

| logo_size =

| logo_caption = Logo since January 2000

| screenshot = amazon.com screenshot.jpeg

| collapsible = yes

| collapsetext = Screenshot

| caption = Homepage

| url = {{URL|Amazon.com}} (original US site)

| commercial = Yes

| type = E-commerce

| registration = Optional

| language = {{hlist|Arabic|Chinese|Dutch|English|French|German|Hindi|Italian|Japanese|Polish|Portuguese|Spanish|Swedish|Turkish}}

| programming_language = C++ and Java

| owner = Amazon

| launch_date = {{start date and age|1995}}

| current_status = Active

| footnotes = {{cite web |url=http://www.lextrait.com/Vincent/implementations.html |title=The Programming Languages Beacon, v10.0 |first=Vincent |last=Lextrait |date=January 2010 |access-date=March 14, 2010 |url-status=dead |archive-url=https://archive.today/20120530/http://www.lextrait.com/Vincent/implementations.html |archive-date=May 30, 2012 }}

}}

Amazon.com is an e-commerce platform that sells many product lines, including media (books, movies, music, and software), apparel, baby products, consumer electronics, beauty products, gourmet food, groceries, health and personal care products, industrial & scientific supplies, kitchen items, jewelry, watches, lawn and garden items, musical instruments, sporting goods, tools, automotive items, toys and games, and farm supplies{{Cite web |title=All Departments |url=https://www.amazon.com/b?ie=UTF8&node=19097677011 |access-date=September 28, 2022 |publisher=Amazon |archive-date=September 28, 2022 |archive-url=https://web.archive.org/web/20220928022110/https://www.amazon.com/b?ie=UTF8&node=19097677011 |url-status=live }} and consulting services.{{cite news | access-date=September 20, 2022 | last=Rai | year=2021 | website=Bloomberg News | url=https://www.bloomberg.com/news/articles/2021-09-01/amazon-woos-farmers-to-help-unlock-world-s-no-2-farm-market | title=Amazon Tries to Crack India's Produce Market by Wooing Farmers | archive-date=September 27, 2021 | archive-url=https://web.archive.org/web/20210927232410/https://www.bloomberg.com/news/articles/2021-09-01/amazon-woos-farmers-to-help-unlock-world-s-no-2-farm-market | url-status=live }} Amazon websites are country-specific (for example, amazon.com for the US and amazon.co.uk for UK) though some offer international shipping.{{cite web |title=Amazon.com, Form 10-K, Annual Report, Filing Date Jan 30, 2013 |url=http://pdf.secdatabase.com/1562/0001193125-13-028520.pdf |archive-url=https://ghostarchive.org/archive/20221009/http://pdf.secdatabase.com/1562/0001193125-13-028520.pdf |archive-date=October 9, 2022 |url-status=live |access-date=February 26, 2013 |publisher=SEC database}}

Visits to amazon.com grew from 615 million annual visitors in 2008,[http://siteanalytics.compete.com/amazon.com/ SnapShot of amazon.com, amazonsellers.com, walmart.com] {{Webarchive|url=https://web.archive.org/web/20100516154151/http://siteanalytics.compete.com/amazon.com/ |date=May 16, 2010 }}. Retrieved April 12, 2008. to more than 2 billion per month in 2022.{{citation needed|date=August 2024}} The e-commerce platform is the 12th most visited website in the world.

In February 2024, Amazon announced its first chatbot was first “Rufus” in the US and in July, it was widely available to all customers in the US.{{Cite news |date=2024-08-27 |title=Amazon launches AI assistant 'Rufus' in India |url=https://economictimes.indiatimes.com/tech/technology/amazon-launches-ai-assistant-rufus-in-india/articleshow/112837014.cms |access-date=2024-11-19 |work=The Economic Times |issn=0013-0389}}

“Rufus” is now available in the US, India and the UK which helps the shoppers get product recommendations, get shopping list advice, compare products and see what other customers have responded to their specific questions.{{cite news |title=The weird way AI assistants get their names |url=https://www.bbc.com/future/article/20241030-the-weird-way-ai-assistants-get-their-names |access-date=2024-11-19 |publisher=BBC |date=October 31, 2024 |language=en-GB}}

Results generated by Amazon's search engine are partly determined by promotional fees.{{cite magazine |last=Packer |first=George |author-link=George Packer |date=February 17, 2014 |title=Cheap Words |url=https://www.newyorker.com/reporting/2014/02/17/140217fa_fact_packer?currentPage=all |magazine=newyorker.com |access-date=March 22, 2014 |archive-date=June 25, 2014 |archive-url=https://web.archive.org/web/20140625183648/http://www.newyorker.com/reporting/2014/02/17/140217fa_fact_packer?currentPage=all |url-status=live }} The company's localized storefronts, which differ in selection and prices, are differentiated by top-level domain and country code:

File:Amazon Marketplaces worldwide.svg

In 2000, US toy retailer Toys "R" Us entered into a 10-year agreement with Amazon, valued at $50 million per year plus a cut of sales, under which Toys "R" Us would be the exclusive supplier of toys and baby products on the service, and the chain's website would redirect to Amazon's Toys & Games category. In 2004, Toys "R" Us sued Amazon, claiming that because of a perceived lack of variety in Toys "R" Us stock, Amazon had knowingly allowed third-party sellers to offer items on the service in categories that Toys "R" Us had been granted exclusivity. In 2006, a court ruled in favor of Toys "R" Us, giving it the right to unwind its agreement with Amazon and establish its independent e-commerce website. The company was later awarded $51 million in damages.{{cite web |date=September 18, 2017 |title=Toys R Us bankruptcy: A dot-com-era deal with Amazon marked the beginning of the end |url=https://qz.com/1080389/a-dot-com-era-deal-with-amazon-marked-the-beginning-of-the-end-for-toys-r-us/ |access-date=November 11, 2018 |website=Quartz |language=en |archive-date=November 19, 2018 |archive-url=https://web.archive.org/web/20181119085215/https://qz.com/1080389/a-dot-com-era-deal-with-amazon-marked-the-beginning-of-the-end-for-toys-r-us/ |url-status=live |first=Alison|last=Griswold}}{{cite news |date=March 3, 2006 |title=Toys R Us wins Amazon lawsuit |publisher=BBC News |url=http://news.bbc.co.uk/1/hi/business/4769896.stm |access-date=December 1, 2012 |archive-date=January 29, 2009 |archive-url=https://web.archive.org/web/20090129225117/http://news.bbc.co.uk/1/hi/business/4769896.stm |url-status=live }}{{cite news |last=Metz |first=Rachel |date=June 12, 2009 |title=Amazon to pay Toys R Us $51M to settle suit |work=USA Today |agency=Associated Press |url=http://usatoday30.usatoday.com/tech/news/2009-06-12-amazon-toys_N.htm |access-date=December 1, 2012 |archive-date=January 2, 2021 |archive-url=https://web.archive.org/web/20210102003413/https://usatoday30.usatoday.com/tech/news/2009-06-12-amazon-toys_N.htm |url-status=live }}

In 2001, Amazon entered into a similar agreement with Borders, under which Amazon would comanage Borders.com as a co-branded service.{{cite news |date=April 11, 2001 |title=Amazon/Borders form online partnership |url=https://money.cnn.com/2001/04/11/companies/amazon/index.htm |access-date=November 11, 2018 |website=CNN Money |archive-date=October 16, 2018 |archive-url=https://web.archive.org/web/20181016075708/https://money.cnn.com/2001/04/11/companies/amazon/index.htm |url-status=live }} Borders pulled out of the arrangement in 2007, with plans to also launch its own online store.{{Cite news |date=July 13, 2015 |title=How 'Amazon factor' killed retailers like Borders, Circuit City |work=SFGate |url=https://www.sfgate.com/business/article/How-Amazon-factor-killed-retailers-like-6378619.php |access-date=November 11, 2018 |archive-date=November 11, 2018 |archive-url=https://web.archive.org/web/20181111133859/https://www.sfgate.com/business/article/How-Amazon-factor-killed-retailers-like-6378619.php |url-status=live }}

On October 18, 2011, Amazon.com announced a partnership with DC Comics for the exclusive digital rights to many popular comics, including Superman, Batman, Green Lantern, Sandman, and Watchmen. The partnership has caused well-known bookstores like Barnes & Noble to remove these titles from their shelves.{{Cite news |last=Streitfeld |first=David |date=October 18, 2011 |title=Bookstores Drop Comics After Amazon Deal With DC |language=en-US |work=The New York Times |url=https://www.nytimes.com/2011/10/19/technology/bookstores-drop-comics-after-amazon-deal-with-dc.html |url-status=live |url-access=limited |access-date=February 20, 2019 |archive-url=https://web.archive.org/web/20111018234650/http://www.nytimes.com/2011/10/19/technology/bookstores-drop-comics-after-amazon-deal-with-dc.html |archive-date=October 18, 2011 |issn=0362-4331}}

In November 2013, Amazon announced a partnership with the United States Postal Service to begin delivering orders on Sundays. The service, included in Amazon's standard shipping rates, initiated in metropolitan areas of Greater Los Angeles and New York because of the high-volume and inability to deliver in a timely way, with plans to expand into Dallas, Houston, New Orleans and Phoenix by 2014.{{cite news |last=Barr |first=Alistair |date=November 11, 2013 |title=Amazon starts Sunday delivery with US Postal Service |work=USA Today |url=https://www.usatoday.com/story/tech/2013/11/11/amazon-sunday-delivery-usps/3479055/ |access-date=November 25, 2013 |archive-date=November 21, 2013 |archive-url=https://web.archive.org/web/20131121075007/http://www.usatoday.com/story/tech/2013/11/11/amazon-sunday-delivery-usps/3479055/ |url-status=live }}

In June 2017, Nike agreed to sell products through Amazon in exchange for better policing of counterfeit goods.{{cite web |title=Nike confirms 'pilot' partnership with Amazon |url=https://www.engadget.com/2017/06/30/nike-amazon-confirmed/ |access-date=July 3, 2017 |website=Engadget |date=June 30, 2017 |archive-date=July 2, 2017 |archive-url=https://web.archive.org/web/20170702190707/https://www.engadget.com/2017/06/30/nike-amazon-confirmed/ |url-status=live }}{{cite news |last1=Cosgrove |first1=Elly |last2=Thomas |first2=Lauren |date=November 13, 2019 |title=Nike won't sell directly to Amazon anymore |url=https://www.cnbc.com/2019/11/13/nike-wont-sell-directly-to-amazon-anymore.html |publisher=CNBC |language=en |access-date=September 14, 2021 |archive-date=September 14, 2021 |archive-url=https://web.archive.org/web/20210914225340/https://www.cnbc.com/2019/11/13/nike-wont-sell-directly-to-amazon-anymore.html |url-status=live }} This proved unsuccessful and Nike withdrew from the partnership in November 2019.{{cite news |last1=Zimmerman |first1=Ben |title=Council Post: Why Nike Cut Ties With Amazon And What It Means For Other Retailers |url=https://www.forbes.com/sites/forbesbusinesscouncil/2020/01/22/why-nike-cut-ties-with-amazon-and-what-it-means-for-other-retailers/ |website=Forbes |language=en}} Companies including IKEA and Birkenstock also stopped selling through Amazon around the same time, citing similar frustrations over business practices and counterfeit goods.{{cite news |last1=Muldowney |first1=Decca |date=August 23, 2021 |title=As demand for bikes surged, Amazon got in the way |url=https://www.theverge.com/22618306/pacific-northwest-components-bike-company-quit-amazon-support-indie-shops |website=The Verge |language=en |access-date=September 14, 2021 |archive-date=September 14, 2021 |archive-url=https://web.archive.org/web/20210914225346/https://www.theverge.com/22618306/pacific-northwest-components-bike-company-quit-amazon-support-indie-shops |url-status=live }}

In September 2017, Amazon ventured with one of its sellers JV Appario Retail owned by Patni Group which has recorded a total income of US$104.44 million (₹759 crore) in financial year 2017–2018.{{cite web |last=Bhumika |first=Khatri |date=September 27, 2018 |title=Amazon's JV Appario Retail Clocks In $104.4 Mn For FY18 |url=https://inc42.com/buzz/amazons-jv-appario-retail-clocks-in-104-4-mn-for-fy18/ |website=Inc42 Media |access-date=October 1, 2018 |archive-date=October 1, 2018 |archive-url=https://web.archive.org/web/20181001182213/https://inc42.com/buzz/amazons-jv-appario-retail-clocks-in-104-4-mn-for-fy18/ |url-status=live }}

{{as of|2017|October|11|df=US}}, Amazon Fresh sold a range of Booths branded products for home delivery in selected areas.{{cite news |date=October 11, 2017 |title=Booths teams up with Amazon to sell down South for the first time |newspaper=Telegraph |url=https://www.telegraph.co.uk/business/2017/10/11/booths-teams-amazon-sell-south-first-time/ |url-status=live |url-access=subscription |access-date=October 11, 2017 |archive-url=https://ghostarchive.org/archive/20220110/https://www.telegraph.co.uk/business/2017/10/11/booths-teams-amazon-sell-south-first-time/ |archive-date=January 10, 2022}}{{cbignore}}

In November 2018, Amazon reached an agreement with Apple Inc. to sell selected products through the service, via the company and selected Apple Authorized Resellers. As a result of this partnership, only Apple Authorized Resellers may sell Apple products on Amazon effective January 4, 2019.{{Cite news |title=Amazon strikes deal with Apple to sell new iPhones and iPads |work=The Verge |url=https://www.theverge.com/2018/11/9/18079340/amazon-apple-iphone-ipad-watch-beats-deal-selling-products-online |access-date=November 11, 2018 |archive-date=November 10, 2018 |archive-url=https://web.archive.org/web/20181110154421/https://www.theverge.com/2018/11/9/18079340/amazon-apple-iphone-ipad-watch-beats-deal-selling-products-online |url-status=live }}{{Cite news |date=November 10, 2018 |title=Apple pumps up its Amazon listings with iPhones, iPads and more |language=en |work=CNET |url=https://www.cnet.com/news/apple-pumps-up-its-amazon-listings-with-iphones-ipads-and-more/ |access-date=November 11, 2018 |archive-date=November 10, 2018 |archive-url=https://web.archive.org/web/20181110064612/https://www.cnet.com/news/apple-pumps-up-its-amazon-listings-with-iphones-ipads-and-more/ |url-status=live }}

On November 7, 2024, Amazon is reportedly discussing a second multi-billion dollar investment in AI startup Anthropic, following its initial $4 billion investment.{{cite news |date=November 8, 2024 |title=Amazon mulls new multi-billion dollar investment in Anthropic, the Information reports |publisher=Reuters |url=https://www.reuters.com/technology/amazoncom-mulls-new-multi-billion-dollar-investment-anthropic-information-2024-11-07/}}

{{Main|List of Amazon brands}}

Amazon sells many products under its own brand names, including phone chargers, batteries, and diaper wipes. The AmazonBasics brand was introduced in 2009, and now features hundreds of product lines, including smartphone cases, computer mice, batteries, dumbbells, and dog crates. Amazon owned 34 private-label brands as of 2019. These brands account for 0.15% of Amazon's global sales, whereas the average for other large retailers is 18%.{{Cite news |last=Dulaney |first=Chelsey |date=November 30, 1999 |title=Amazon's Private-Label Brands Could Deliver a $1 Billion Profit Boost |language=en-US |work=The Wall Street Journal |url=https://www.wsj.com/articles/amazons-private-label-brands-could-deliver-a-1-billion-profit-boost-1507651025 |access-date=September 25, 2022 |issn=0099-9660 |archive-date=September 25, 2022 |archive-url=https://web.archive.org/web/20220925175712/https://www.wsj.com/articles/amazons-private-label-brands-could-deliver-a-1-billion-profit-boost-1507651025 |url-status=live }} Other Amazon retail brands include Presto!, Mama Bear, and Amazon Essentials.{{Cite news |last=Bensinger |first=Greg |date=May 15, 2016 |title=Amazon to Expand Private-Label Offerings—From Food to Diapers |language=en-US |work=The Wall Street Journal |url=http://www.wsj.com/articles/amazon-to-expand-private-label-offeringsfrom-food-to-diapers-1463346316 |access-date=September 25, 2022 |issn=0099-9660 |archive-date=September 28, 2022 |archive-url=https://web.archive.org/web/20220928061258/https://www.wsj.com/articles/amazon-to-expand-private-label-offeringsfrom-food-to-diapers-1463346316 |url-status=live }}

Image:Amazon Basics Stapler.jpg|Amazon Basics stapler

Image:Amazon Basics USB cable.jpg|Amazon Basics USB cable

Image:Battery (41237054591).jpg|Amazon Basics battery

Image:Amazon Basics Disinfecting Wipes.jpg|Amazon Basics disinfecting wipes

Amazon derives many of its sales (around 40% in 2008) from third-party sellers who sell products on Amazon.{{cite web |title=Amazon Enters the Cloud Computing Business |url=http://www.stanford.edu/class/ee204/Publications/Amazon-EE353-2008-1.pdf |archive-url=https://ghostarchive.org/archive/20221009/http://www.stanford.edu/class/ee204/Publications/Amazon-EE353-2008-1.pdf |archive-date=October 9, 2022 |url-status=live |access-date=May 29, 2013}} Some other large e-commerce sellers use Amazon to sell their products in addition to selling them through their websites. The sales are processed through Amazon.com and end up at individual sellers for processing and order fulfillment and Amazon leases space for these retailers. Small sellers of used and new goods go to Amazon Marketplace to offer goods at a fixed price.{{cite web |title=Help |url=https://www.amazon.com/gp/help/customer/display.html?nodeId=743056 |access-date=December 16, 2011 |publisher=Amazon |archive-date=January 13, 2019 |archive-url=https://web.archive.org/web/20190113172629/https://www.amazon.com/gp/help/customer/display.html?nodeId=743056 |url-status=live }}

Publishers can sign up as affiliates and receive a commission for referring customers to Amazon by placing links to Amazon on their websites if the referral results in a sale. Worldwide, Amazon has "over 900,000 members" in its affiliate programs.{{cite web |date=July 9, 2010 |title=Amazon.co.uk Associates: The web's most popular and successful Affiliate Program |url=http://affiliate-program.amazon.co.uk/gp/associates/join |url-status=dead |archive-url=https://web.archive.org/web/20080826210540/http://affiliate-program.amazon.co.uk/gp/associates/join |archive-date=August 26, 2008 |access-date=August 29, 2010 |publisher=Affiliate-program.amazon.co.uk}} In the middle of 2014, the Amazon Affiliate Program is used by 1.2% of all websites and it is the second most popular advertising network after Google Ads.{{cite web |date=July 22, 2014 |title=Usage of advertising networks for websites |url=http://w3techs.com/technologies/overview/advertising/all |access-date=July 22, 2014 |website=W3Techs.com |archive-date=August 13, 2023 |archive-url=https://web.archive.org/web/20230813185655/https://w3techs.com/technologies/overview/advertising |url-status=live }} It is frequently used by websites and non-profits to provide a way for supporters to earn them a commission.{{cite web |title=14 Easy Fundraising Ideas for Non-Profits |url=http://www.blisstree.com/2009/04/12/sex-relationships/14-easy-fundraising-ideas-for-non-profits/ |url-status=dead |archive-url=https://web.archive.org/web/20151222120701/http://www.blisstree.com/2009/04/12/sex-relationships/14-easy-fundraising-ideas-for-non-profits/ |archive-date=December 22, 2015 |access-date=November 24, 2014 |website=blisstree.com}}

Associates can access the Amazon catalog directly on their websites by using the Amazon Web Services (AWS) XML service. A new affiliate product, aStore, allows Associates to embed a subset of Amazon products within another website, or linked to another website. In June 2010, Amazon Seller Product Suggestions was launched to provide more transparency to sellers by recommending specific products to third-party sellers to sell on Amazon. Products suggested are based on customers' browsing history.{{cite web |title=Amazon Seller Product Suggestions |url=http://www.amazonservices.com/content/product_alerts.htm?ld=AOguerillaPGJG |url-status=dead |archive-url=https://web.archive.org/web/20101205225641/http://www.amazonservices.com/content/product_alerts.htm?ld=AOguerillaPGJG |archive-date=December 5, 2010 |access-date=August 29, 2010 |publisher=Amazonservices.com}}

{{See also|Criticism of Amazon#Amazon reviews}}

Amazon allows users to submit reviews to the web page of each product. Reviewers must rate the product on a rating scale from one to five stars. Amazon provides a badging option for reviewers which indicates the real name of the reviewer (based on confirmation of a credit card account) or which indicates that the reviewer is one of the top reviewers by popularity. As of December 16, 2020, Amazon removed the ability of sellers and customers to comment on product reviews and purged their websites of all posted product review comments. In an email to sellers, Amazon gave its rationale for removing this feature: "...the comments feature on customer reviews was rarely used." The remaining review response options are to indicate whether the reader finds the review helpful or to report that it violates Amazon policies (abuse). If a review is given enough "helpful" hits, it appears on the front page of the product. In 2010, Amazon was reported as being the largest single source of Internet consumer reviews.{{cite press release |url=http://www.businesswire.com/news/home/20100503005110/en/2010-Social-Shopping-Study-Reveals-Consumers%E2%80%99-Online |title=2010 Social Shopping Study Reveals Changes in Consumers' Online Shopping Habits and Usage of Customer Reviews |work=Business Wire |date=May 3, 2010 |access-date=January 31, 2013 |archive-date=January 26, 2013 |archive-url=https://web.archive.org/web/20130126023159/http://www.businesswire.com/news/home/20100503005110/en/2010-Social-Shopping-Study-Reveals-Consumers%E2%80%99-Online |url-status=live }}

When publishers asked Bezos why Amazon would publish negative reviews, he defended the practice by claiming that Amazon.com was "taking a different approach...we want to make every book available—the good, the bad and the ugly...to let truth loose".{{cite book |author=Spector, Robert |title=Amazon.com |year=2002 |page=132}}

There have been cases of positive reviews being written and posted by public relations companies on behalf of their clients{{cite web |date=May 25, 2010 |title=BEACON SPOTLIGHT: Amazon.com rave book reviews – too good to be true? |url=http://www.cincinnatibeacon.com/index.php?/contents/comments/amazon.com_rave_book_reviews_too_good_to_be_true |url-status=dead |archive-url=https://web.archive.org/web/20140502004404/http://www.cincinnatibeacon.com/index.php?%2Fcontents%2Fcomments%2Famazon.com_rave_book_reviews_too_good_to_be_true |archive-date=May 2, 2014 |access-date=January 31, 2013 |work=The Cincinnati Beacon}} and instances of writers using pseudonyms to leave negative reviews of their rivals' works.

The Amazon sales rank (ASR) indicates the popularity of a product sold on any Amazon locale. It is a relative indicator of popularity that is updated hourly. Effectively, it is a "best sellers list" for the millions of products stocked by Amazon.{{cite web |url=https://www.amazon.com/gp/help/customer/display.html?nodeId=14101911 |title=Amazon FAQ |publisher=Amazon |access-date=September 5, 2011 |archive-date=February 25, 2013 |archive-url=https://web.archive.org/web/20130225095432/http://www.amazon.com/gp/help/customer/display.html?nodeId=14101911 |url-status=live }} While the ASR has no direct effect on the sales of a product, it is used by Amazon to determine which products to include in its bestsellers lists. Products that appear in these lists enjoy additional exposure on the Amazon website and this may lead to an increase in sales. In particular, products that experience large jumps (up or down) in their sales ranks may be included within Amazon's lists of "movers and shakers"; such a listing provides additional exposure that might lead to an increase in sales.{{cite web |url=https://www.amazon.com/gp/movers-and-shakers |title=Amazon.com Movers and shakers |publisher=Amazon |access-date=September 5, 2011 |archive-date=September 7, 2011 |archive-url=https://web.archive.org/web/20110907192217/http://www.amazon.com/gp/movers-and-shakers |url-status=live }} For competitive reasons, Amazon does not release actual sales figures to the public. However, Amazon has now begun to release point of sale data via the BookScan service to verified authors.{{cite web |url=https://authorcentral.amazon.com/gp/help?topicID=200580390 |title=Amazon.com Author Central |access-date=September 5, 2011 |archive-date=September 8, 2011 |archive-url=https://web.archive.org/web/20110908005118/https://authorcentral.amazon.com/gp/help?topicID=200580390 |url-status=live }} While the ASR has been the source of much speculation by publishers, manufacturers, and marketers, Amazon itself does not release the details of its sales rank calculation algorithm. Some companies have analyzed Amazon sales data to generate sales estimates based on the ASR,{{cite web |title=Amazon Sales Estimator |publisher=Jungle Scout |url=http://www.junglescout.com/estimator/ |date=May 15, 2017 |access-date=March 17, 2016 |archive-date=March 17, 2016 |archive-url=https://web.archive.org/web/20160317113932/http://www.junglescout.com/estimator/ |url-status=live }} though Amazon states:

{{blockquote|text=Please keep in mind that our sales rank figures are simply meant to be a guide of general interest for the customer and not definitive sales information for publishers—we assume you have this information regularly from your distribution sources|sign=Amazon.com Help{{cite web |url=https://www.amazon.com/gp/help/customer/display.html?nodeId=14101911 |title=Frequently Asked Questions about Amazon.com |publisher=Amazon |access-date=September 6, 2012 |archive-date=February 25, 2013 |archive-url=https://web.archive.org/web/20130225095432/http://www.amazon.com/gp/help/customer/display.html?nodeId=14101911 |url-status=live }}}}

Image:Amazon Fresh Shop Sevenoaks (52626225962).jpg store in Sevenoaks, United Kingdom]]

In November 2015, Amazon opened a physical Amazon Books store in University Village in Seattle. The store was 5,500 square feet and prices for all products matched those on its website.{{Cite news|url=https://www.wsj.com/articles/amazon-plans-hundreds-of-brick-and-mortar-bookstores-mall-ceo-says-1454449475|title=Amazon Plans Hundreds of Brick-and-Mortar Bookstores, Mall CEO Says|last=Bensinger|first=Greg|date=February 2, 2016|work=The Wall Street Journal|access-date=February 20, 2019|language=en-US|issn=0099-9660|archive-date=February 12, 2019|archive-url=https://web.archive.org/web/20190212191635/https://www.wsj.com/articles/amazon-plans-hundreds-of-brick-and-mortar-bookstores-mall-ceo-says-1454449475|url-status=live}} Amazon opened its tenth physical bookstore in 2017;{{cite web |url=https://www.recode.net/2017/3/8/14850324/amazon-books-store-bellevue-mall-expansion |title=Amazon just confirmed its tenth bookstore, signaling this is way more than an experiment |first=Jason Del |last=Rey |date=March 8, 2017 |website=Recode |access-date=May 12, 2017 |archive-date=March 23, 2017 |archive-url=https://web.archive.org/web/20170323051235/https://www.recode.net/2017/3/8/14850324/amazon-books-store-bellevue-mall-expansion |url-status=live }} media speculation at the time suggested that Amazon planned to eventually roll out 300 to 400 bookstores around the country. All of its locations were closed in 2022 along with other retail locations under the "Amazon 4-Star" brand.{{cite news |last=Rosenblatt |first=Lauren |date=March 2, 2022 |title=Turning the page on a bookstore push launched in Seattle, Amazon ditches dozens of brick-and-mortar shops |url=https://www.seattletimes.com/business/amazon/turning-the-page-on-a-bookstore-push-launched-in-seattle-amazon-ditches-dozens-of-brick-and-mortar-shops/ |work=The Seattle Times |access-date=March 21, 2024 |archive-date=March 22, 2024 |archive-url=https://web.archive.org/web/20240322034945/https://www.seattletimes.com/business/amazon/turning-the-page-on-a-bookstore-push-launched-in-seattle-amazon-ditches-dozens-of-brick-and-mortar-shops/ |url-status=live }}

In July 2016, the company announced that it was opening a {{cvt|1,100,000|ft|m|1}} square foot facility in Palmer Township in the Lehigh Valley region of eastern Pennsylvania. As of 2024, Amazon is Lehigh Valley region's third-largest employer.[https://www.lehighvalley.org/amazon-opening-new-lehigh-valley-facility-creating-over-500-new-jobs/ "Amazon opening new Lehigh Valley facility, creating over 500 new jobs"] {{Webarchive|url=https://web.archive.org/web/20240217092609/https://www.lehighvalley.org/amazon-opening-new-lehigh-valley-facility-creating-over-500-new-jobs/ |date=February 17, 2024 }}, Lehigh Valley Economic Development[https://www.lehighvalley.org/about-lehigh-valley/lehigh-valley-s-largest-private-sector-employers/ "Lehigh Valley's Largest Private-Sector Employers"] {{Webarchive|url=https://web.archive.org/web/20231229142719/https://www.lehighvalley.org/about-lehigh-valley/lehigh-valley-s-largest-private-sector-employers/ |date=December 29, 2023 }}, Lehigh Valley Economic Development

In August 2019, Amazon applied to have a liquor store in San Francisco, as a means to ship beer and alcohol within the city.{{cite news |last=Leskin |first=Paige |title=Amazon is looking to open a brick-and-mortar liquor store in San Francisco |url=https://www.businessinsider.com/amazon-liquor-license-storefront-san-francisco-2019-8 |access-date=August 29, 2019 |website=Business Insider |archive-date=August 29, 2019 |archive-url=https://web.archive.org/web/20190829182234/https://www.businessinsider.com/amazon-liquor-license-storefront-san-francisco-2019-8 |url-status=live }}

In 2020, Amazon Fresh opened several physical stores in the US and the United Kingdom.{{Cite web |last=Soper |first=Taylor |date=August 27, 2020 |title=Amazon opens first Fresh grocery store, debuts high-tech shopping cart in retail expansion |url=https://www.geekwire.com/2020/amazon-opens-first-grocery-store-debuts-high-tech-shopping-cart-expands-retail-footprint/ |access-date=September 28, 2022 |website=GeekWire |language=en-US |archive-date=February 17, 2021 |archive-url=https://web.archive.org/web/20210217005435/https://www.geekwire.com/2020/amazon-opens-first-grocery-store-debuts-high-tech-shopping-cart-expands-retail-footprint/ |url-status=live }}

Image:Kindle Fire tablet HD 8 Plus - 2.jpg tablet]]

Amazon has a number of products and services available, including its digital assistant Alexa, Amazon Music, and Prime Video for music and videos respectively, the Amazon Appstore for Android apps, the Kindle line of electronic paper e-readers, Fire and Fire HD color LCD tablets. Audible provides audiobooks for purchase and listening.

In September 2021, Amazon announced the launch of Astro, its first household robot, powered by its Alexa smart home technology. This can be remote-controlled when not at home, to check on pets, people, or home security. It will send owners a notification if it detects something unusual.{{cite news |last1=Molloy |first1=David |date=September 28, 2021 |title=Amazon announces Astro the home robot |publisher=BBC News |url=https://www.bbc.co.uk/news/technology-58727057 |access-date=September 29, 2021 |archive-date=September 29, 2021 |archive-url=https://web.archive.org/web/20210929001412/https://www.bbc.co.uk/news/technology-58727057 |url-status=live }}

In January 2023, Amazon announced the launch of RXPass, a prescription drug delivery service. It allows U.S. Amazon Prime members to pay a $5 monthly fee for access to 60 medications. The service was launched immediately after the announcement except in states with specific prescription delivery requirements. Beneficiaries of government healthcare programs such as Medicare and Medicaid will not be able to sign up for RXPass.{{cite news |last=Meyersohn |first=Nathaniel |date=January 24, 2023 |title=Amazon launches $5-a-month unlimited prescription plan |url=https://www.cnn.com/2023/01/24/business/amazon-prescription-drugs-rxpass/index.html |access-date=January 26, 2023 |publisher=CNN |language=en |archive-date=February 9, 2023 |archive-url=https://web.archive.org/web/20230209110020/https://www.cnn.com/2023/01/24/business/amazon-prescription-drugs-rxpass/index.html |url-status=live }}

{{See also|List of mergers and acquisitions by Amazon}}

Amazon owns over 100 subsidiaries, including Amazon Web Services, Audible, Diapers.com, Goodreads, IMDb, Kiva Systems (now Amazon Robotics), One Medical, Shopbop, Teachstreet, Twitch, Zappos, and Zoox.{{cite web|url=http://www.amazon.jobs/team-category/subsidiaries|title=Amazon Jobs – Work for a Subsidiary|archive-url=https://web.archive.org/web/20140801055637/http://www.amazon.jobs/team-category/subsidiaries|archive-date=August 1, 2014|url-status=dead|access-date=October 27, 2014}}

Bezos separately owns The Washington Post (through Nash Holdings, LLC), Blue Origin, Bezos Expeditions, Altos Labs, and other companies.

{{Infobox website

| name = Amazon Inspire

| logo = File:Amazon Live logo.png

| logo_caption =

| logo_size = 250px

| screenshot =

| caption = Screenshot of Amazon Inspire in December 2022

| type = Online video platform

| launched = {{start date and age|2019}}

| location = 98109, WA
Seattle, Washington

| country = United States

| area_served =

| owner = Amazon Inc.

| industry =

• E-commerce
• Live streaming

| revenue =

| parent = Amazon Inc.

| url =

| content_license =

| programming_language =

| advertising =

}}

Amazon Live is an American video e-commerce live-streaming service created by Amazon Inc. to compete with live-streaming services. The service allows users to stream live videos promoting or sponsoring products.{{cite web |title=Amazon Live |url=https://www.amazon.com/live |publisher=Amazon |access-date=20 April 2024}} Users (mainly celebrities or Internet influencers) have the option to livestream on Amazon and add tags to additionally add context to the products they're selling or promoting. Other users can join in and type in messages to send to a global chat on the livestream.

In 2019 Amazon launched an integrated platform into the Amazon website and application. In 2023 roughly a billion total viewers watch Amazon Live across the United States and India. The platform has also been integrated into Amazon Freevee and Amazon Prime Video.{{cite web |title=Amazon Live introduces an interactive and shoppable channel on Prime Video and Amazon Freevee |url=https://www.aboutamazon.com/news/entertainment/amazon-live-free-channel-prime-video-freevee-shopping |website=aboutamazon.com |publisher=Amazon Staff |access-date=20 April 2024 |date=16 April 2024}}

Image:AWS - Amazon Web Services Office in Houston, Texas (46600198075).jpg, HOU-14]]

{{main|Amazon Web Services}}

Amazon Web Services (AWS) is a subsidiary of Amazon that provides on-demand cloud computing platforms and APIs to individuals, companies, and governments, on a metered pay-as-you-go basis. These cloud computing web services provide distributed computing processing capacity and software tools via AWS server farms. As of 2021 Q4, AWS has 33% market share for cloud infrastructure while the next two competitors Microsoft Azure and Google Cloud have 21%, and 10% respectively, according to Synergy Group.{{Cite web|first=Joe|last=Panettieri|date=August 3, 2020|title=Cloud Market Share 2020: Amazon AWS, Microsoft Azure, Google, IBM|url=https://www.channele2e.com/channel-partners/csps/cloud-market-share-2020-amazon-aws-microsoft-azure-google-ibm/|access-date=October 12, 2020|website=ChannelE2E|language=en-US|archive-date=January 10, 2021|archive-url=https://web.archive.org/web/20210110030408/https://www.channele2e.com/channel-partners/csps/cloud-market-share-2020-amazon-aws-microsoft-azure-google-ibm/|url-status=live}}

{{Main|Audible (service)}}

Audible is a seller and producer of spoken audio entertainment, information, and educational programming on the Internet. Audible sells digital audiobooks, radio and television programs, and audio versions of magazines and newspapers. Through its production arm, Audible Studios, Audible has also become the world's largest producer of downloadable audiobooks. On January 31, 2008, Amazon announced it would buy Audible for about $300 million. The deal closed in March 2008 and Audible became a subsidiary of Amazon.{{cite news |author=Sayer, Peter |date=January 31, 2008 |title=Amazon buys Audible for US$300 million |work=PC World |url=https://www.washingtonpost.com/wp-dyn/content/article/2008/01/31/AR2008013101662.html |access-date=August 24, 2017 |archive-date=May 30, 2017 |archive-url=https://web.archive.org/web/20170530160655/http://www.washingtonpost.com/wp-dyn/content/article/2008/01/31/AR2008013101662.html |url-status=live }}

{{Main|Goodreads}}

Goodreads is a "social cataloging" website founded in December 2006 and launched in January 2007 by Otis Chandler, a software engineer, and entrepreneur, and Elizabeth Khuri. The website allows individuals to freely search Goodreads' extensive user-populated database of books, annotations, and reviews. Users can sign up and register books to generate library catalogs and reading lists. They can also create their groups of book suggestions and discussions. In December 2007, the site had over 650,000 members, and over a million books had been added. Amazon bought the company in March 2013.{{Cite news |last=Kaufman |first=Leslie |date=March 28, 2013 |title=Amazon to Buy Social Site Dedicated to Sharing Books |language=en-US |work=The New York Times |url=https://www.nytimes.com/2013/03/29/business/media/amazon-to-buy-goodreads.html |url-status=live |url-access=limited |access-date=February 20, 2019 |archive-url=https://web.archive.org/web/20130329013203/http://www.nytimes.com/2013/03/29/business/media/amazon-to-buy-goodreads.html |archive-date=March 29, 2013 |issn=0362-4331}}

{{main|Ring (company)}}

Ring is a home automation company founded by Jamie Siminoff in 2013. It is primarily known for its Wi-Fi powered smart doorbells, but manufactures other devices such as security cameras. Amazon bought Ring for US$1 billion in 2018.{{cite web |last=Montag |first=Ali |date=February 27, 2018 |title=Amazon buys Ring, a former 'Shark Tank' reject |url=https://www.cnbc.com/2018/02/27/amazon-buys-ring-a-former-shark-tank-reject.html |access-date=February 20, 2019 |publisher=CNBC |archive-date=February 12, 2019 |archive-url=https://web.archive.org/web/20190212234514/https://www.cnbc.com/2018/02/27/amazon-buys-ring-a-former-shark-tank-reject.html |url-status=live }}

{{main|Twitch (service)}}

File:E3 – 2014 (23113432796).jpg at the Electronic Entertainment Expo]]

Twitch is a live streaming platform for video, primarily oriented towards video gaming content. Twitch was acquired by Amazon in August 2014 for $970 million.{{cite news |last=Welch |first=Chris |date=August 25, 2014 |title=Amazon, not Google, is buying Twitch for $970 million |url=https://www.theverge.com/2014/8/25/6066295/amazon-reportedly-buying-twitch-for-over-1-billion |access-date=August 8, 2017 |website=The Verge |archive-date=July 19, 2016 |archive-url=https://web.archive.org/web/20160719225746/http://www.theverge.com/2014/8/25/6066295/amazon-reportedly-buying-twitch-for-over-1-billion |url-status=live }} The site's rapid growth had been boosted primarily by the prominence of major esports competitions on the service, leading GameSpot senior esports editor Rod Breslau to have described the service as "the ESPN of esports".{{cite news |last=Popper |first=Ben |date=September 30, 2013 |title=Field of streams: how Twitch made video games a spectator sport |url=https://www.theverge.com/2013/9/30/4719766/twitch-raises-20-million-esports-market-booming |access-date=August 8, 2017 |website=The Verge |archive-date=July 8, 2017 |archive-url=https://web.archive.org/web/20170708025418/https://www.theverge.com/2013/9/30/4719766/twitch-raises-20-million-esports-market-booming |url-status=live }} {{as of|2015}}, the service had over 1.5 million broadcasters and 100 million monthly viewers.{{cite news |last=Needleman |first=Sarah E. |date=January 29, 2015 |title=Twitch's Viewers Reach 100 Million a Month |url=https://blogs.wsj.com/digits/2015/01/29/twitchs-viewers-reach-100-million-a-month/ |access-date=February 20, 2019 |website=The Wall Street Journal |language=en-US |archive-date=August 9, 2017 |archive-url=https://web.archive.org/web/20170809175422/https://blogs.wsj.com/digits/2015/01/29/twitchs-viewers-reach-100-million-a-month/ |url-status=live }}

File:Whole Foods Market Cranbrook Village Ann Arbor Michigan.JPG store in Ann Arbor, Michigan]]

Whole Foods Market is an American supermarket chain exclusively featuring foods without artificial preservatives, colors, flavors, sweeteners, and hydrogenated fats.{{cite web |author= |date= |title=Quality Standards |url=http://www.wholefoodsmarket.com/quality-standards |publisher=Whole Foods Market |access-date=November 4, 2017 |archive-date=December 21, 2017 |archive-url=https://web.archive.org/web/20171221022541/http://www.wholefoodsmarket.com/quality-standards |url-status=live }} Amazon acquired Whole Foods for $13.7 billion in August 2017.{{cite news |last=Kelleher |first=Kevin |date=August 28, 2017 |title=Amazon closes Whole Foods acquisition. Here's what's next |work=VentureBeat |url=https://venturebeat.com/2017/08/28/amazon-closes-whole-foods-acquisition-heres-whats-next/ |access-date=September 13, 2021 |archive-date=September 19, 2021 |archive-url=https://web.archive.org/web/20210919021932/https://venturebeat.com/2017/08/28/amazon-closes-whole-foods-acquisition-heres-whats-next/ |url-status=live }}{{Cite news |last=Thomas |first=Lauren |date=August 24, 2017 |title=Amazon says Whole Foods deal will close Monday, with discounts to begin then |publisher=CNBC |url=https://www.cnbc.com/2017/08/24/amazon-says-whole-foods-deal-will-close-monday-prime-customers-to-immediately-get-discounts.html |access-date=September 13, 2021 |archive-date=September 13, 2021 |archive-url=https://web.archive.org/web/20210913230011/https://www.cnbc.com/2017/08/24/amazon-says-whole-foods-deal-will-close-monday-prime-customers-to-immediately-get-discounts.html |url-status=live }}

Since acquiring Whole Foods, the company has launched its own chain of Fresh supermarkets and taken steps to integrate its online and physical grocery operations.

Other Amazon subsidiaries include:

• A9.com, a company focused on researching and building innovative technology; it has been a subsidiary since 2003.{{cite magazine|url=http://blogs.pcworld.com/techlog/archives/002876.html|title=Amazon's A9 Search as We Knew It: Dead!|last=McCracken|first=Harry|date=September 29, 2006|magazine=PC World|archive-url=https://web.archive.org/web/20110716052029/http://blogs.pcworld.com/techlog/archives/002876.html|archive-date=July 16, 2011|url-status=dead|access-date=September 6, 2012}}
• Amazon Academy, formerly JEE Ready, is an online learning platform for engineering students to prepare for competitive exams like the Joint Entrance Examination (JEE), launched by Amazon India on 13 January 2021
• Amazon Maritime, Inc. holds a Federal Maritime Commission license to operate as a non-vessel-owning common carrier (NVOCC), which enables the company to manage its shipments from China into the United States.Steele, B., [https://www.engadget.com/2017/01/26/amazon-shipping-ocean-freight/ Amazon is now managing its own ocean freight] {{Webarchive|url=https://web.archive.org/web/20170129093941/https://www.engadget.com/2017/01/26/amazon-shipping-ocean-freight/ |date=January 29, 2017 }}, engadget.com, January 27, 2017, accessed January 29, 2017
• Amazon Pharmacy is an online delivery service dedicated to prescription drugs, launched in November 2020. The service provides discounts up to 80% for generic drugs and up to 40% for branded drugs for Prime subscribe users. The products can be purchased on the company's website or at over 50,000 bricks-and-mortar pharmacies in the United States.{{cite news |author=Harry Dempsey |date=November 17, 2020 |title=Amazon launches online pharmacy in challenge to traditional retailers |work=Financial Times |url=https://www.ft.com/content/f45c4956-108f-4b69-b115-c73cfc55f0e3 |archive-url=https://ghostarchive.org/archive/20221210/https://www.ft.com/content/f45c4956-108f-4b69-b115-c73cfc55f0e3 |archive-date=December 10, 2022 |url-access=subscription |access-date=November 17, 2020}}
• Annapurna Labs, an Israel-based microelectronics company reputedly for US$350–370M acquired by Amazon Web Services in January 2015 .{{cite news |date=January 22, 2015 |title=Amazon to buy Israeli start-up Annapurna Labs |publisher=Reuters |url=https://www.reuters.com/article/us-annapurna-m-a-amazon-com-idUSKBN0KV0SG20150122 |url-status=live |access-date=January 24, 2015 |archive-url=https://web.archive.org/web/20150915065319/http://www.reuters.com/article/2015/01/22/us-annapurna-m-a-amazon-com-idUSKBN0KV0SG20150122 |archive-date=September 15, 2015}}{{cite news |title=Amazon buys secretive chip maker Annapurna Labs for $350 million |url=http://www.extremetech.com/computing/198140-amazon-buys-secretive-chip-maker-annapurna-labs-for-350-million |access-date=January 24, 2015 |work=ExtremeTech |date=January 23, 2015 |last1=Whitwam |first1=Ryan |archive-date=December 14, 2020 |archive-url=https://web.archive.org/web/20201214090126/https://www.extremetech.com/computing/198140-amazon-buys-secretive-chip-maker-annapurna-labs-for-350-million |url-status=live }}{{Cite news |last=Hirschauge |first=Orr |date=January 22, 2015 |title=Amazon to Acquire Israeli Chip Maker Annapurna Labs |language=en-US |work=The Wall Street Journal |url=https://online.wsj.com/articles/amazon-in-advanced-talks-to-buy-israels-annapurna-labs-1421936575 |access-date=October 20, 2020 |issn=0099-9660}}
• Beijing Century Joyo Courier Services, which applied for a freight forwarding license with the US Maritime Commission. Amazon is also building out its logistics in trucking and air freight to potentially compete with UPS and FedEx.{{cite news |url=https://techcrunch.com/2016/01/29/is-logistics-about-to-get-amazoned/ |title=Is Logistics About To Get Amazon'ed? |date=January 29, 2016 |work=TechCrunch |access-date=June 25, 2017 |archive-date=June 22, 2017 |archive-url=https://web.archive.org/web/20170622225652/https://techcrunch.com/2016/01/29/is-logistics-about-to-get-amazoned/ |url-status=live }}{{cite news |url=http://fortune.com/2016/01/14/amazon-china-earns-its-ocean-shipping-license/ |title=Amazon China Has Its Ocean Shipping License – Fortune |author=David Z. Morris |date=January 14, 2016 |work=Fortune |access-date=January 30, 2016 |archive-date=February 5, 2016 |archive-url=https://web.archive.org/web/20160205033011/http://fortune.com/2016/01/14/amazon-china-earns-its-ocean-shipping-license/ |url-status=live }}
• {{anchor|Brilliance Audio}} Brilliance Audio, an audiobook publisher founded in 1984 by Michael Snodgrass in Grand Haven, Michigan.{{cite web |url=http://www.brillianceaudio.com/company_overview |title=Company Overview |publisher=Brilliance Audio |access-date=February 14, 2014 |archive-date=February 9, 2014 |archive-url=https://web.archive.org/web/20140209063325/http://brillianceaudio.com/company_overview |url-status=dead }} The company produced its first eight audio titles in 1985. The company was purchased by Amazon in 2007 for an undisclosed amount.{{cite news |url=http://news.taume.com/World-Business/Business-Finance/Amazon_com-Acquires-Brilliance-Audio-1358 |title=amazon.com Acquires Brilliance Audio |work=Taume News |date=May 27, 2007 |access-date=May 28, 2007 |archive-url=https://web.archive.org/web/20070704192411/http://news.taume.com/World-Business/Business-Finance/Amazon_com-Acquires-Brilliance-Audio-1358 |archive-date=July 4, 2007 |url-status=dead }}{{cite web |url=http://gigaom.com/2007/05/23/419-amazon-acquires-audiobook-indie-brilliance-audio/ |title=Amazon Acquires Audiobook Indie Brilliance Audio |work=Gigaom |author=Staci D. Kramer |date=May 23, 2007 |access-date=February 14, 2014 |archive-date=February 22, 2014 |archive-url=https://web.archive.org/web/20140222182233/http://gigaom.com/2007/05/23/419-amazon-acquires-audiobook-indie-brilliance-audio/ |url-status=dead }} At the time of the acquisition, Brilliance was producing 12–15 new titles a month. It operates as an independent company within Amazon. In 1984, Brilliance Audio invented a technique for recording twice as much on the same cassette.{{cite book |title=Information Literacies for the Twenty-First Century |chapter=Something New Has Been Added: Aural Literacy and Libraries |publisher=G. K. Hall & Co. |author=Virgil L. P. Blake |year=1990 |pages=203–218}} The technique involved recording on each of the two channels of each stereo track. It has been credited with revolutionizing the burgeoning audiobook market in the mid-1980s since it made unabridged books affordable.
• ComiXology, a cloud-based digital comics platform with over 200 million comic downloads {{as of|2013|September|lc=y}}. It offers a selection of more than 40,000 comic books and graphic novels across Android, iOS, Fire OS and Windows 8 devices and over a web browser. Amazon bought the company in April 2014.{{cite news |title=Amazon Buys ComiXology, Takes Over Digital Leadership |work=Bloomberg BusinessWeek |url=http://www.businessweek.com/articles/2014-04-11/amazon-buys-comixology-takes-over-digital-leadership-of-comic-book-world |archive-url=https://web.archive.org/web/20140411202203/http://www.businessweek.com/articles/2014-04-11/amazon-buys-comixology-takes-over-digital-leadership-of-comic-book-world |url-status=dead |archive-date=April 11, 2014 |author=Stone, Brad |date=April 11, 2014}}
• CreateSpace, which offers self-publishing services for independent content creators, publishers, film studios, and music labels, became a subsidiary in 2009.{{cite web|url=http://www.createspace.com/|title=Independent Publishing with CreateSpace|website=CreateSpace: An Amazon Company|archive-url=https://web.archive.org/web/20131126161130/https://www.createspace.com/|archive-date=November 26, 2013|url-status=dead|access-date=January 22, 2017}}{{cite web|url=http://www.createspace.com/AboutUs.jsp|title=About CreateSpace : History|website=CreateSpace: An Amazon Company|access-date=January 22, 2017|archive-url=https://web.archive.org/web/20170706210134/https://www.createspace.com/AboutUs.jsp|archive-date=July 6, 2017}}
• {{visible anchor|Eero}}, an electronics company specializing in mesh-networking Wifi devices founded as a startup in 2014 by Nick Weaver, Amos Schallich, and Nate Hardison to simplify and innovate the smart home.{{cite news|work=CNBC Tech|url=https://www.cnbc.com/2019/02/11/amazon-is-acquiring-home-wifi-start-up-eero.html|title=Amazon is acquiring home Wi-Fi start-up Eero|author=Novet, Jordan|date=February 11, 2019|access-date=January 6, 2022|archive-date=January 6, 2022|archive-url=https://web.archive.org/web/20220106061316/https://www.cnbc.com/2019/02/11/amazon-is-acquiring-home-wifi-start-up-eero.html|url-status=live}} Eero was acquired by Amazon in 2019 for US$97 million.{{cite news|title=How Amazon's $97 million Eero acquisition screwed employees and minted millionaires|work=Mashable|url=https://mashable.com/article/amazon-eero-wifi-router-sale|author=Kraus, Rachel|date=April 5, 2019|access-date=January 6, 2022|archive-date=January 6, 2022|archive-url=https://web.archive.org/web/20220106061345/https://mashable.com/article/amazon-eero-wifi-router-sale|url-status=live}} Eero has continued to operate under its banner and advertises its commitment to privacy despite early concerns from the company's acquisition.{{cite news|title=What Amazon's purchase of Eero means for your privacy|work=TechCrunch|url=https://techcrunch.com/2019/02/12/amazon-eero-privacy|author=Whittaker, Zack|date=February 12, 2019|access-date=January 6, 2022|archive-date=January 6, 2022|archive-url=https://web.archive.org/web/20220106061318/https://techcrunch.com/2019/02/12/amazon-eero-privacy/|url-status=live}}
• Health Navigator is a startup developing APIs for online health services acquired in October 2019. The startup will form part of Amazon Care, which is the company's employee healthcare service. This follows the 2018 purchase of PillPack for under $1 billion, which has also been included into Amazon Care.{{cite news |last1=Shu |first1=Catherine |title=Amazon acquires Health Navigator for Amazon Care, its pilot employee healthcare program |url=https://techcrunch.com/2019/10/23/amazon-acquires-health-navigator-for-amazon-care-its-pilot-employee-healthcare-program/ |website=Tech Crunch |date=October 24, 2019 |access-date=October 31, 2019 |archive-date=October 31, 2019 |archive-url=https://web.archive.org/web/20191031080428/https://techcrunch.com/2019/10/23/amazon-acquires-health-navigator-for-amazon-care-its-pilot-employee-healthcare-program/ |url-status=live }}
• Junglee, a former online shopping service provided by Amazon that enabled customers to search for products from online and offline retailers in India. Junglee started as a virtual database that was used to extract information from the Internet and deliver it to enterprise applications. As it progressed, Junglee started to use its database technology to create a single window marketplace on the Internet by making every item from every supplier available for purchase. Web shoppers could locate, compare and transact millions of products from across the Internet shopping mall through one window.{{cite news |url=http://expressindia.indianexpress.com/ie/daily/19980814/22650774.html |title=Junglee boys strike gold on the net|first=Chidanand |last=Rajghatta|work=Indian Express|url-status=dead |archive-url=https://web.archive.org/web/20131217162934/http://expressindia.indianexpress.com/ie/daily/19980814/22650774.html |archive-date=December 17, 2013 }} Amazon acquired Junglee in 1998, and the website Junglee.com was launched in India in February 2012{{cite news |url=http://in.reuters.com/article/amazon-india-launch-idINDEE81108G20120202 |title=Amazon Launches Online Shopping Service In India |publisher=Reuters |date=February 2, 2012 |access-date=July 5, 2021 |archive-date=August 2, 2020 |archive-url=https://web.archive.org/web/20200802064803/https://in.reuters.com/article/amazon-india-launch-idINDEE81108G20120202 |url-status=dead }} as a comparison-shopping website. It curated and enabled searching for a diverse variety of products such as clothing, electronics, toys, jewelry, and video games, among others, across thousands of online and offline sellers. Millions of products are browsable, the client selects a price, and then they are directed to a seller. In November 2017, Amazon closed down Junglee.com and the former domain currently redirects to Amazon India.{{cite web |title=Amazon brings the curtains down on Junglee.com, finally |url=https://www.vccircle.com/amazon-brings-the-curtains-down-on-junglee-com-finally/ |website=vccircle.com |access-date=February 1, 2018 |archive-date=January 4, 2018 |archive-url=https://web.archive.org/web/20180104022252/https://www.vccircle.com/amazon-brings-the-curtains-down-on-junglee-com-finally/ |url-status=live }}
• Kuiper Systems, a subsidiary of Amazon, set up to deploy a broadband satellite internet constellation with an announced 3,236 Low Earth orbit satellites to provide satellite based Internet connectivity.{{cite news |last=Sheetz |first=Michael |date=April 4, 2019 |title=Amazon wants to launch thousands of satellites so it can offer broadband internet from space |publisher=CNBC |url=https://www.cnbc.com/2019/04/04/amazon-project-kuiper-broadband-internet-small-satellite-network.html |access-date=April 4, 2019 |archive-date=April 4, 2019 |archive-url=https://web.archive.org/web/20190404151556/https://www.cnbc.com/2019/04/04/amazon-project-kuiper-broadband-internet-small-satellite-network.html |url-status=live }}{{cite news |last=Henry |first=Caleb |date=April 4, 2019 |title=Amazon planning 3,236-satellite constellation for internet connectivity |work=SpaceNews |url=https://spacenews.com/amazon-planning-3236-satellite-constellation-for-internet-connectivity/ |access-date=April 5, 2019 |archive-date=April 5, 2022 |archive-url=https://web.archive.org/web/20220405114142/https://spacenews.com/amazon-planning-3236-satellite-constellation-for-internet-connectivity/ |url-status=live }}{{cite news |last=Brodkin |first=Jon |date=July 8, 2019 |title=Amazon plans nationwide broadband—with both home and mobile service |work=ars Technica |url=https://arstechnica.com/information-technology/2019/07/amazon-follows-spacex-into-satellite-broadband-asks-fcc-to-ok-launch-plan/ |access-date=July 9, 2019 |quote=Kuiper is wholly owned by Amazon, and its president is Rajeev Badyal, a former SpaceX vice president who was reportedly fired because SpaceX CEO Elon Musk was unsatisfied with his company's satellite-broadband progress. |archive-date=July 8, 2019 |archive-url=https://web.archive.org/web/20190708220112/https://arstechnica.com/information-technology/2019/07/amazon-follows-spacex-into-satellite-broadband-asks-fcc-to-ok-launch-plan/ |url-status=live }}
• Lab126, developers of integrated consumer electronics such as the Kindle, became a subsidiary in 2004.{{Cite news|url=https://www.mercurynews.com/2012/09/19/amazon-research-unit-lab-126-agrees-to-big-lease-that-could-bring-sunnyvale-2600-new-workers/|title=Amazon research unit Lab 126 agrees to big lease that could bring Sunnyvale 2,600 new workers|last=Avalos|first=George|date=September 19, 2012|work=The Mercury News|access-date=February 20, 2019|archive-date=December 24, 2019|archive-url=https://web.archive.org/web/20191224111922/https://www.mercurynews.com/2012/09/19/amazon-research-unit-lab-126-agrees-to-big-lease-that-could-bring-sunnyvale-2600-new-workers/|url-status=live}}
• Shelfari, a former social cataloging website for books. Shelfari users built virtual bookshelves of the titles which they owned or had read and they could rate, review, tag and discuss their books. Users could also create groups that other members could join, create discussions and talk about books, or other topics. Recommendations could be sent to friends on the site for what books to read. Amazon bought the company in August 2008. Shelfari continued to function as an independent book social network within the Amazon until January 2016, when Amazon announced that it would be merging Shelfari with Goodreads and closing down Shelfari.{{cite web|url=https://thereadersroom.org/2016/01/12/amazon-kills-shelfari/|title=Amazon Kills Shelfari|date=January 13, 2016|website=The Reader's Room|language=en|access-date=February 20, 2019|archive-date=February 22, 2019|archive-url=https://web.archive.org/web/20190222171627/https://thereadersroom.org/2016/01/12/amazon-kills-shelfari/|url-status=live}}{{cite web |url=http://thebookmarketingnetwork.com/profiles/blogs/shelfari-is-closing-but-you-can-merge-your-account-with-goodreads |title=Shelfari Is Closing! BUT, You Can Merge Your Account with Goodreads! |author=Holiday, J.D. |date=January 13, 2016 |website=The Book Marketing Network |access-date=January 20, 2016 |archive-date=February 6, 2016 |archive-url=https://web.archive.org/web/20160206034116/http://thebookmarketingnetwork.com/profiles/blogs/shelfari-is-closing-but-you-can-merge-your-account-with-goodreads |url-status=dead }}
• Souq, the former largest e-commerce platform in the Arab world. The company launched in 2005 in Dubai, United Arab Emirates and served multiple areas across the Middle East.{{cite news|url=https://www.cnbc.com/2017/03/28/amazon-to-acquire-souqcom-a-large-e-commerce-site-in-the-middle-east.html|title=Amazon reaches deal to acquire Middle East e-commerce site Souq.com|publisher=CNBC|date=March 28, 2017|access-date=October 16, 2021|archive-date=October 16, 2021|archive-url=https://web.archive.org/web/20211016200257/https://www.cnbc.com/2017/03/28/amazon-to-acquire-souqcom-a-large-e-commerce-site-in-the-middle-east.html|url-status=live}} On March 28, 2017, Amazon acquired Souq.com for $580 million.{{cite web|url=https://www.sec.gov/Archives/edgar/data/1018724/000101872417000051/amzn-20170331x10q.htm|title=Document|publisher=Securities and Exchange Commission |access-date=February 3, 2019|archive-date=December 25, 2018|archive-url=https://web.archive.org/web/20181225171406/https://www.sec.gov/Archives/edgar/data/1018724/000101872417000051/amzn-20170331x10q.htm|url-status=live}} The company was re-branded as Amazon and its infrastructure was used to expand Amazon's online platform in the Middle East.{{cite news|url=https://www.cnbc.com/2019/04/30/amazon-rebrands-souq-launches-new-middle-east-marketplace.html|title=Amazon launches new Middle East marketplace, and rebrands Souq, the company it bought for $580 million in 2017|publisher=CNBC|date=April 30, 2019|access-date=October 16, 2021|archive-date=October 16, 2021|archive-url=https://web.archive.org/web/20211016202030/https://www.cnbc.com/2019/04/30/amazon-rebrands-souq-launches-new-middle-east-marketplace.html|url-status=live}}

Amazon also has investments in renewable energy, including plans to fund four small nuclear reactors at the Xe-100 reactor site in Eastern Washington, and plans to expand its position into the Canadian market through an investment in a new plant in Alberta.{{cite news|title=Amazon unveils plan for a major solar power project in southern Alberta|url=https://www.cbc.ca/news/canada/calgary/alberta-amazon-solar-energy-power-renewable-newell-county-1.5993225|access-date=May 21, 2021|archive-date=May 7, 2021|archive-url=https://web.archive.org/web/20210507140827/https://www.cbc.ca/news/canada/calgary/alberta-amazon-solar-energy-power-renewable-newell-county-1.5993225|url-status=live}}

{{See also|List of Amazon locations}}

File:Amazon Logistics, Borgstedt (APC 0067).jpg

File:Amazon Prime Delivery Trucks (44155424640).jpg]]

Amazon uses many different transportation services to deliver packages. Amazon-branded services include:

• Amazon Air, a cargo airline for bulk transport, with last-mile delivery handled either by Amazon Flex, Amazon Logistics, or the U.S. Postal Service.
• Amazon Flex, a smartphone app that enables individuals to act as independent contractors, delivering packages to customers from personal vehicles without uniforms. Deliveries include one or two hours Prime Now, same or next day Amazon Fresh groceries, and standard Amazon.com orders, in addition to orders from local stores that contract with Amazon.{{cite web |url=https://flex.amazon.com/faq |access-date=December 31, 2020 |title=Frequently asked questions about Amazon Flex |archive-date=January 4, 2021 |archive-url=https://web.archive.org/web/20210104112032/https://flex.amazon.com/faq |url-status=live }}
• Amazon Logistics, in which Amazon contracts with small businesses (which it calls "Delivery Service Partners") to perform deliveries to customers. Each business has a fleet of approximately 20–40 Amazon-branded vans, and employees of the contractors wear Amazon uniforms. As of December 2020, it operates in the United States, Canada, Italy, Germany, Spain, and the United Kingdom.{{cite web |url=https://logistics.amazon.com/marketing/faq |access-date=December 31, 2020 |title=Amazon Logistics / Frequently Asked Questions |archive-date=February 4, 2021 |archive-url=https://web.archive.org/web/20210204213921/https://logistics.amazon.com/marketing/faq |url-status=live }}
• Amazon Prime Air is an experimental drone delivery service that delivers packages via drones to Amazon Prime subscribers in select cities.

Amazon directly employs people to work at its warehouses, bulk distribution centers, staffed "Amazon Hub Locker+" locations, and delivery stations where drivers pick up packages. As of December 2020, it is not hiring delivery drivers as employees.{{cite web |access-date=December 31, 2020 |url=https://www.amazon.jobs/en/search-jobcategory |title=Find jobs by job category |archive-date=November 29, 2020 |archive-url=https://web.archive.org/web/20201129084657/https://www.amazon.jobs/en/search-jobcategory |url-status=live }}

Rakuten Intelligence estimated that in 2020 in the United States, the proportion of last-mile deliveries was 56% by Amazon's directly contracted services (mostly in urban areas), 30% by the United States Postal Service (mostly in rural areas), and 14% by UPS.{{Cite news |url=https://www.washingtonpost.com/business/2020/10/14/amazon-prime-day-usps-ballots/ |title=Prime Day, early holiday sales create new potential for USPS ballot delivery tie-ups |newspaper=The Washington Post |access-date=December 31, 2020 |archive-date=December 25, 2020 |archive-url=https://web.archive.org/web/20201225114439/https://www.washingtonpost.com/business/2020/10/14/amazon-prime-day-usps-ballots/ |url-status=live }} In April 2021, Amazon reported to investors it had increased its in-house delivery capacity by 50% in the last 12 months (which included the first year of the COVID-19 pandemic in the United States).{{cite news |title=Amazon is spending big to take on UPS and FedEx |url=https://www.cnbc.com/2021/04/30/amazon-is-spending-big-to-take-on-ups-and-fedex.html |date=April 30, 2021 |first=Annie|last=Palmer |access-date=September 22, 2021 |archive-date=September 22, 2021 |archive-url=https://web.archive.org/web/20210922033211/https://www.cnbc.com/2021/04/30/amazon-is-spending-big-to-take-on-ups-and-fedex.html |url-status=live }}

Amazon first launched its distribution network in 1997 with two fulfillment centers in Seattle and New Castle, Delaware. Amazon has several types of distribution facilities consisting of cross-dock centers, fulfillment centers, sortation centers, delivery stations, Prime now hubs, and Prime air hubs. There are 75 fulfillment centers and 25 sortation centers with over 125,000 employees.{{cite web |last1=Routley |first1=Nick |title=Amazon's Massive Distribution Network in One Giant Visualization |url=https://www.visualcapitalist.com/footprint-all-amazons-warehouses/ |access-date=July 7, 2019 |date=September 8, 2018 |archive-date=July 7, 2019 |archive-url=https://web.archive.org/web/20190707122602/https://www.visualcapitalist.com/footprint-all-amazons-warehouses/ |url-status=live }}{{cite web |title=9 facts about Amazon's unprecedented warehouse empire |url=https://www.curbed.com/2017/11/21/16686150/black-friday-2018-amazon-warehouse-fulfillment |access-date=July 7, 2019 |date=November 21, 2017 |archive-date=July 7, 2019 |archive-url=https://web.archive.org/web/20190707122602/https://www.curbed.com/2017/11/21/16686150/black-friday-2018-amazon-warehouse-fulfillment |url-status=live }} Employees are responsible for five basic tasks: unpacking and inspecting incoming goods; placing goods in storage and recording their location; picking goods from their computer recorded locations to make up an individual shipment; sorting and packing orders; and shipping. A computer that records the location of goods and maps out routes for pickers plays a key role: employees carry hand-held computers which communicate with the central computer and monitor their rate of progress. Some warehouses are partially automated with systems built by Amazon Robotics.{{Cite web |date=2023-10-18 |title=Amazon announces 2 new ways it's using robots to assist employees and deliver for customers |url=https://www.aboutamazon.com/news/operations/amazon-introduces-new-robotics-solutions |access-date=2023-10-22 |website=US About Amazon |language=en |archive-date=October 22, 2023 |archive-url=https://web.archive.org/web/20231022174510/https://www.aboutamazon.com/news/operations/amazon-introduces-new-robotics-solutions |url-status=live }}

In September 2006, Amazon launched a program called FBA (Fulfillment By Amazon) whereby it could handle storage, packing and distribution of products and services for small sellers.

File:Lauwin-Planque - Lauwin-Park (02).JPG|Amazon.fr fulfillment center in Lauwin-Planque, France

File:Amazon España por dentro (San Fernando de Henares).JPG|Amazon.es fulfillment center in San Fernando de Henares, Spain

File:Amazon warehouse Glenrothes.jpg|Amazon.co.uk fulfillment center in Glenrothes, Scotland, UK

File:Amazon.de 1204 - panoramio.jpg|Amazon.de fulfillment center in Graben, Germany

File:AmazonIchikawaFC (78316917).jpg|Amazon.co.jp fulfillment center in Ichikawa, Japan

File:Larry Hogan tours Amazon warehouse in Maryland (36490655883).jpg|Amazon.co fulfillment center in Baltimore, Maryland, US featuring Amazon Robotics

File:Jeff Bezos 2016.jpg in 2016]]

{{As of|2022|June|df=US}}, Amazon's board of directors were:{{cite web |title=Officers & Directors |url=https://ir.aboutamazon.com/board-of-directors |publisher=Amazon |access-date=July 2, 2022 |archive-date=March 19, 2020 |archive-url=https://web.archive.org/web/20200319140226/https://ir.aboutamazon.com/board-of-directors |url-status=live }}

• Jeff Bezos, executive chairman, Amazon.com, Inc.
• Andy Jassy, president and CEO, Amazon.com, Inc.
• Keith B. Alexander, CEO of IronNet Cybersecurity, former NSA director
• Edith W. Cooper, co-founder of Medley and former EVP of Goldman Sachs
• Jamie Gorelick, partner, Wilmer Cutler Pickering Hale and Dorr
• Daniel Huttenlocher, dean of the MIT Schwarzman College of Computing.
• Judy McGrath, former CEO, Paramount Media Networks
• Indra Nooyi, former CEO, PepsiCo
• Jon Rubinstein, former chairman and CEO, Palm, Inc.
• Patty Stonesifer, president and CEO, Martha's Table
• Wendell Weeks, chairman, president and CEO, Corning Inc.

The 10 largest shareholder of Amazon in early 2024 were:{{Cite web |title=Amazon.com, Inc.: Shareholders Board Members Managers and Company Profile {{!}} US0231351067 |website=MarketScreener |url=https://www.marketscreener.com/quote/stock/AMAZON-COM-INC-12864605/company/ |access-date=2024-03-06 |language=en |archive-date=August 1, 2023 |archive-url=https://web.archive.org/web/20230801073911/https://www.marketscreener.com/quote/stock/AMAZON-COM-INC-12864605/company/ |url-status=live }}

Amazon.com is primarily a retail site with a sales revenue model; Amazon takes a small percentage of the sale price of each item that is sold through its website while also allowing companies to advertise their products by paying to be listed as featured products.{{cite web |url=http://marketingteacher.com/swot/amazon-swot.html |title=SWOT Analysis Amazon |access-date=December 17, 2011 |url-status=dead |archive-url=https://web.archive.org/web/20111203164606/http://www.marketingteacher.com/swot/amazon-swot.html |archive-date=December 3, 2011 }} {{as of|2018}}, Amazon.com is ranked eighth on the Fortune 500 rankings of the largest United States corporations by total revenue.{{cite news |url=http://fortune.com/fortune500/list/ |title=Fortune 500 Companies 2018: Who Made the List |website=Fortune |language=en-US |access-date=November 9, 2018 |archive-date=November 10, 2018 |archive-url=https://web.archive.org/web/20181110190356/http://fortune.com/fortune500/list/ |url-status=dead }} In Forbes Global 2000 2023 Amazon ranked 36th.{{cite news|language=en|url=https://www.forbes.com/lists/global2000/?sh=51d599675ac0|title=The Global 2000 2023|editor-first=Andrea|editor-last=Murphy|editor-first2=Hank|editor-last2=Tucker|website=Forbes|date= June 8, 2023|access-date=2024-02-07|archive-date=2024-01-29|archive-url=https://web.archive.org/web/20240129031905/https://www.forbes.com/lists/global2000/?sh=4f5ab07e5ac0}}

For the fiscal year 2021, Amazon reported earnings of US$33.36 billion, with an annual revenue of US$469.82 billion, an increase of 21.7% over the previous fiscal cycle. Since 2007 sales increased from 14.835 billion to 469.822 billion, due to continued business expansion.{{citation needed|date=August 2024}}

Amazon's market capitalization went over US$1 trillion again in early February 2020 after the announcement of the fourth quarter 2019 results.{{cite news |url=https://www.nytimes.com/2020/01/30/technology/amazon-earningts.html |archive-url=https://web.archive.org/web/20200130220018/https://www.nytimes.com/2020/01/30/technology/amazon-earningts.html |archive-date=January 30, 2020 |url-access=limited |url-status=live |title=Amazon Powers Ahead With Robust Profit|date=January 30, 2020 |last=Streitfeld |first=David |work=The New York Times |language=en-US |access-date=February 2, 2020}}

During his tenure, Jeff Bezos had become renowned for his annual shareholder letters, which have gained similar notability to those of Warren Buffett.{{Cite news |last1=Gregg |first1=Tricia |last2=Groysberg |first2=Boris |date=May 17, 2019 |title=Amazon's Priorities Over the Years, Based on Jeff Bezos's Letters to Shareholders |work=Harvard Business Review |url=https://hbr.org/2019/05/amazons-priorities-over-the-years-based-on-jeff-bezoss-letters-to-shareholders |access-date=September 27, 2022 |issn=0017-8012 |archive-date=September 27, 2022 |archive-url=https://web.archive.org/web/20220927213908/https://hbr.org/2019/05/amazons-priorities-over-the-years-based-on-jeff-bezoss-letters-to-shareholders |url-status=live }} These annual letters gave an "invaluable window" into the famously "secretive" company, and revealed Bezos's perspectives and strategic focus.{{Cite news |last=Manjoo |first=Farhad |date=August 10, 2016 |title=Think Amazon's Drone Delivery Idea Is a Gimmick? Think Again |language=en-US |work=The New York Times |url=https://www.nytimes.com/2016/08/11/technology/think-amazons-drone-delivery-idea-is-a-gimmick-think-again.html |access-date=September 27, 2022 |issn=0362-4331 |archive-date=September 27, 2022 |archive-url=https://web.archive.org/web/20220927213915/https://www.nytimes.com/2016/08/11/technology/think-amazons-drone-delivery-idea-is-a-gimmick-think-again.html |url-status=live }} A common theme of these letters is Bezos's desire to instill customer-centricity (in his words, "customer obsession") at all levels of Amazon, notably by making all senior executives field customer support queries for a short time at Amazon call centers. He also read many emails addressed by customers to his public email address.{{Cite web |last=Ritson |first=Mark |date=February 3, 2021 |title=Jeff Bezos's success at Amazon is down to one thing: focusing on the customer |url=https://www.marketingweek.com/mark-ritson-jeff-bezos-success-focusing-on-customer/ |access-date=September 27, 2022 |website=Marketing Week |language=en |archive-date=September 27, 2022 |archive-url=https://web.archive.org/web/20220927213910/https://www.marketingweek.com/mark-ritson-jeff-bezos-success-focusing-on-customer/ |url-status=live }} One of Bezos's most well-known internal memos was his mandate for "all teams" to "expose their data and functionality" through service interfaces "designed from the ground up to be externalizable". This process, commonly known as a service-oriented architecture (SOA), resulted in mandatory dogfooding of services that would later be commercialized as part of AWS.{{citation needed|date=January 2023}}

Amazon lobbies the United States federal government and state governments on multiple issues such as the enforcement of sales taxes on online sales, transportation safety, privacy and data protection and intellectual property. According to regulatory filings, Amazon.com focuses its lobbying on the United States Congress, the Federal Communications Commission and the Federal Reserve. Amazon.com spent roughly $3.5 million, $5 million and $9.5 million on lobbying, in 2013, 2014 and 2015, respectively.{{cite news |title=Amazon's Lobbying Expenditures |language=en-US |website=Opensecrets.org |url=https://www.opensecrets.org/lobby/clientsum.php?id=D000023883 |access-date=August 9, 2021 |archive-date=December 7, 2020 |archive-url=https://web.archive.org/web/20201207101249/https://www.opensecrets.org/lobby/clientsum.php?id=D000023883 |url-status=live }} In 2019, it spent $16.8 million and had a team of 104 lobbyists.{{cite web |title=Client Profile: Amazon.com |url=https://www.opensecrets.org/federal-lobbying/clients/summary?cycle=2019&id=D000023883 |access-date=February 4, 2020 |publisher=Centre for Responsive Politics |archive-date=December 7, 2020 |archive-url=https://web.archive.org/web/20201207101249/https://www.opensecrets.org/lobby/clientsum.php?id=D000023883 |url-status=live }}

Amazon.com was a corporate member of the American Legislative Exchange Council (ALEC) until it dropped membership following protests at its shareholders' meeting on May 24, 2012.{{cite news |url=http://www.bizjournals.com/seattle/news/2012/05/24/amazon-shareholders-met-by-protesters.html |first=Emily |last=Parkhurst |title=Amazon shareholders met by protesters, company cuts ties with ALEC |website=Bizjournals.com |date=May 24, 2012 |access-date=May 29, 2012 |archive-date=July 27, 2020 |archive-url=https://web.archive.org/web/20200727040920/https://www.bizjournals.com/seattle/news/2012/05/24/amazon-shareholders-met-by-protesters.html |url-status=live }}

In 2014, Amazon expanded its lobbying practices as it prepared to lobby the Federal Aviation Administration to approve its drone delivery program, hiring the Akin Gump Strauss Hauer & Feld lobbying firm in June.{{cite news |last1=Romm |first1=Tony |title=In Amazon's shopping cart: D.C. influence |url=http://www.politico.com/story/2014/08/amazon-dc-influence-109776.html |date=August 6, 2014 |work=Politico |access-date=August 7, 2014 |archive-date=July 29, 2020 |archive-url=https://web.archive.org/web/20200729165308/https://www.politico.com/story/2014/08/amazon-dc-influence-109776 |url-status=live }} Amazon and its lobbyists have visited with Federal Aviation Administration officials and aviation committees in Washington, D.C. to explain its plans to deliver packages.{{Cite news|url=https://www.nytimes.com/2015/12/28/technology/faa-drone-laws-start-to-clash-with-stricter-local-rules.html |archive-url=https://web.archive.org/web/20151228045609/http://www.nytimes.com/2015/12/28/technology/faa-drone-laws-start-to-clash-with-stricter-local-rules.html |archive-date=December 28, 2015 |url-access=limited |url-status=live|title=F.A.A. Drone Laws Start to Clash With Stricter Local Rules|last=Kang|first=Cecilia|date=December 27, 2015|work=The New York Times|access-date=February 20, 2019|language=en-US|issn=0362-4331}} In September 2020 this moved one step closer with the granting of a critical certificate by the FAA.{{cite news|author=Matt McFarland|title=Amazon gets closer to drone delivery with FAA approval|url=https://www.cnn.com/2020/08/31/tech/amazon-drone-faa-approval/index.html|access-date=September 4, 2020|publisher=CNN|archive-date=September 27, 2020|archive-url=https://web.archive.org/web/20200927162225/https://www.cnn.com/2020/08/31/tech/amazon-drone-faa-approval/index.html|url-status=live}}

During the second Trump Administration, Amazon donated several times to various events and aspects of his presidency. Along with several other major companies, Amazon donated $1 million to Trump's inaugural fund.{{cite news |date=2025-04-21|first=Ben|last=Kamisar|title=Major corporate interests and megadonors gave $239 million to fund Trump's inauguration |url=https://www.nbcnews.com/politics/trump-administration/major-corporate-interests-megadonors-gave-239-million-fund-trumps-inau-rcna202074 |access-date=2025-04-29 |publisher=NBC News |language=en}} In April 2025, Amazon was a corporate sponsor of the White House Easter Egg Roll, after Donald Trump solicited corporate sponsors for the event for the first time.{{Cite news |last=Wise |first=Alana |date=2025-04-19 |title=White House solicits corporate sponsors for its Easter Egg Roll event |url=https://www.npr.org/2025/04/19/g-s1-61377/white-house-easter-egg-roll-corporate-sponsors |access-date=2025-04-24 |publisher=NPR |language=en}}{{cite news |last=Johansen |first=Ben |date=2025-04-19 |title=Companies vying for Trump's attention are sponsoring the Easter Egg Roll |url=https://www.politico.com/news/2025/04/19/white-house-egg-roll-sponsors-00299714 |access-date=2025-04-24 |website=Politico |language=en}}

{{Main|Criticism of Amazon}}

File:Anti-Amazon sticker.jpgAmazon has attracted criticism for its actions, including: supplying law enforcement with facial recognition surveillance tools;{{Cite news|url=https://www.washingtonpost.com/news/the-switch/wp/2018/05/22/amazon-is-selling-facial-recognition-to-law-enforcement-for-a-fistful-of-dollars/|title=Amazon is selling facial recognition to law enforcement — for a fistful of dollars|first=Elizabeth|last=Dwoskin|date=May 22, 2018|language=en-US|access-date=August 18, 2018|archive-date=October 15, 2020|archive-url=https://web.archive.org/web/20201015001022/https://www.washingtonpost.com/news/the-switch/wp/2018/05/22/amazon-is-selling-facial-recognition-to-law-enforcement-for-a-fistful-of-dollars/|url-status=live}} forming cloud computing partnerships with the CIA;{{cite magazine|url=https://www.vanityfair.com/news/2018/08/has-bezos-become-more-powerful-in-dc-than-trump|title='Everybody immediately knew that it was for Amazon': Has Bezos become more powerful in DC than Trump?|first=May|last=Jeong|magazine=Vanity Fair|date=August 13, 2018|access-date=September 14, 2018|archive-date=August 21, 2018|archive-url=https://web.archive.org/web/20180821034524/https://www.vanityfair.com/news/2018/08/has-bezos-become-more-powerful-in-dc-than-trump|url-status=live}} leading customers away from bookshops;{{cite news |title=Amazon Lure's Shoppers Away from Stores |first=Nick |last=Leiber |url=http://www.businessweek.com/smallbiz/running_small_business/archives/2011/12/amazon_turns_shops_into_showrooms_with_new_app.html |archive-url=https://web.archive.org/web/20111208221628/http://www.businessweek.com/smallbiz/running_small_business/archives/2011/12/amazon_turns_shops_into_showrooms_with_new_app.html |url-status=dead |archive-date=December 8, 2011 |newspaper=Bloomberg BusinessWeek |date=December 7, 2011 |access-date=December 7, 2011}} adversely impacting the environment;{{cite news |author=Jean-Philippe Cavaillez |date=March 5, 2019 |title=Plateforme logistique Amazon : bras de fer dans l'Est lyonnais |language=fr |page=10 |newspaper=Le Progrès |url=https://www.leprogres.fr/rhone-69-edition-lyon-metropole/2019/03/05/plateforme-logistique-amazon-bras-de-fer-dans-l-est-lyonnais |access-date=March 7, 2019 |archive-date=October 24, 2020 |archive-url=https://web.archive.org/web/20201024154429/https://www.leprogres.fr/rhone-69-edition-lyon-metropole/2019/03/05/plateforme-logistique-amazon-bras-de-fer-dans-l-est-lyonnais |url-status=live }} placing a low priority on warehouse conditions for workers;{{cite news |last1=Greene |first1=Jay |last2=Alcantara |first2=Chris |title=Amazon warehouse workers suffer serious injuries at higher rates than other firms |url=https://www.washingtonpost.com/technology/2021/06/01/amazon-osha-injury-rate/ |access-date=April 11, 2022 |newspaper=The Washington Post |date=June 1, 2021 |archive-date=March 31, 2022 |archive-url=https://web.archive.org/web/20220331164313/https://www.washingtonpost.com/technology/2021/06/01/amazon-osha-injury-rate/ |url-status=live }}{{Cite news |last=Chakrabortty |first=Aditya |date=2024-11-22 |title=Chronic pain and ravaged mental health: this is the brutal reality of Britain's new working class |url=https://www.theguardian.com/commentisfree/2024/nov/22/britain-working-class-pain-mental-health |work=The Guardian |language= |issn=0261-3077}} actively opposing unionization efforts;{{cite news |last1=Matsakis |first1=Louise |title=Why Amazon Really Raised Its Minimum Wage to $15 |url=https://www.wired.com/story/why-amazon-really-raised-minimum-wage/ |magazine=Wired |date=October 2, 2018 |access-date=June 10, 2019 |archive-date=October 30, 2018 |archive-url=https://web.archive.org/web/20181030030200/https://www.wired.com/story/why-amazon-really-raised-minimum-wage/ |url-status=live }} remotely deleting content purchased by Amazon Kindle users; taking public subsidies; seeking to patent its 1-Click technology; engaging in anti-competitive actions and price discrimination;{{Cite journal |last=Khan |first=Lina |date=January 2017 |title=Amazon's Antitrust Paradox |url=https://www.yalelawjournal.org/note/amazons-antitrust-paradox |url-status=live |journal=Yale Law Journal |volume=126 |issue=3 |pages=564–907 |archive-url=https://web.archive.org/web/20170405144903/http://www.yalelawjournal.org/note/amazons-antitrust-paradox |archive-date=April 5, 2017 |access-date=February 9, 2020}}{{cite news |last1=Baum |first1=Andrew |title=Amazon Wins Ruling on Results for Searches on Brands It Doesn't Sell |url=http://www.natlawreview.com/article/amazon-wins-ruling-results-searches-brands-it-doesn-t-sell |access-date=December 21, 2015 |work=The National Law Review |publisher=Foley & Lardner |date=October 23, 2015 |archive-date=July 27, 2020 |archive-url=https://web.archive.org/web/20200727055253/https://www.natlawreview.com/article/amazon-wins-ruling-results-searches-brands-it-doesn-t-sell |url-status=live }} and reclassifying LGBTQ books as adult content.{{cite magazine |last=Slatterly |first=Brennon |title=Amazon 'Glitch' Yanks Sales Rank of Hundreds of LGBT Books |url=http://www.pcworld.com/article/162996/amazon_glitch_yanks_sales_rank_of_hundreds_of_lgbt_books.html |magazine=PC World |date=April 13, 2009 |access-date=July 28, 2012 |archive-date=July 28, 2012 |archive-url=https://web.archive.org/web/20120728223422/http://www.pcworld.com/article/162996/amazon_glitch_yanks_sales_rank_of_hundreds_of_lgbt_books.html |url-status=live }}{{cite news |last=Armstrong |first=Paul |title=Amazon: 'Glitch' caused gay censorship error |url=http://edition.cnn.com/2009/TECH/04/14/amazon.gay.lesbian.ranking/ |publisher=CNN |access-date=May 17, 2020 |date=April 14, 2009 |archive-date=October 24, 2020 |archive-url=https://web.archive.org/web/20201024213304/http://edition.cnn.com/2009/TECH/04/14/amazon.gay.lesbian.ranking/ |url-status=live }} Criticism has also concerned various decisions over whether to censor or publish content such as the WikiLeaks website, works containing libel, anti-LGBT merchandise, and material facilitating dog fighting, cockfighting, or pedophile activities. An article published by Time in the wake of social media website Parler's termination of service by Amazon Web Service highlights the power companies like Amazon now have over the internet.{{cite news|url=https://time.com/5929888/amazon-parler-aws/|title=Why Amazon's Move to Drop Parler Is a Big Deal for the Future of the Internet|author=Alex Fitzpatrick|date=2021-01-21|access-date=2023-11-26|work=Time|archive-date=November 28, 2023|archive-url=https://web.archive.org/web/20231128104146/http://time.com/5929888/amazon-parler-aws/|url-status=live}} In December 2011, Amazon faced a backlash from small businesses for running a one-day deal to promote its new Price Check app. Shoppers who used the app to check prices in a brick-and-mortar store were offered a 5% discount to purchase the same item from Amazon.{{cite news|url=https://blogs.wsj.com/digits/2011/12/20/groupon-launches-anti-amazon-promotion-of-sorts/|title=Groupon Launches Anti-Amazon Promotion of Sorts|last=Raice|first=Shayndi|date=December 20, 2011|website=The Wall Street Journal |language=en-US|access-date=February 20, 2019|archive-date=July 25, 2020|archive-url=https://web.archive.org/web/20200725044624/https://blogs.wsj.com/digits/2011/12/20/groupon-launches-anti-amazon-promotion-of-sorts/|url-status=live}} Companies like Groupon, eBay and Taap have countered Amazon's promotion by offering $10 off from their products.{{cite web |url=http://www.internetretailer.com/commentary/2011/12/22/while-some-still-cry-others-fight-back |title=Focus on Mobile Commerce – While some still cry, others fight back |work=Internet Retailer |access-date=February 1, 2012 |archive-date=March 27, 2016 |archive-url=https://web.archive.org/web/20160327071349/https://www.internetretailer.com/commentary/2011/12/22/while-some-still-cry-others-fight-back |url-status=live }}{{cite news |url=http://www.mobilecommercedaily.com/2011/12/20/what-can-retailers-learn-from-amazon-groupon-and-ebay |title=What can retailers learn from Amazon, Groupon and eBay? – Mobile Commerce Daily – Multichannel retail support |work=Mobile Commerce Daily |date=December 20, 2011 |access-date=February 1, 2012 |archive-url=https://web.archive.org/web/20120207203932/http://www.mobilecommercedaily.com/2011/12/20/what-can-retailers-learn-from-amazon-groupon-and-ebay |archive-date=February 7, 2012 |url-status=dead}}

The company has also faced accusations of putting undue pressure on suppliers to maintain and extend its profitability. One effort to squeeze the most vulnerable book publishers was known within the company as the Gazelle Project, after Bezos suggested, according to Brad Stone, "that Amazon should approach these small publishers the way a cheetah would pursue a sickly gazelle." In July 2014, the Federal Trade Commission launched a lawsuit against the company alleging it was promoting in-app purchases to children, which were being transacted without parental consent.{{cite web |title=Complaint, Federal Trade Commission v. Amazon.com, Inc. |url=https://www.pacermonitor.com/view/FGNCSIQ/Federal_Trade_Commission_v_Amazoncom_Inc__wawdce-14-01038__0001.0.pdf |archive-url=https://ghostarchive.org/archive/20221009/https://www.pacermonitor.com/view/FGNCSIQ/Federal_Trade_Commission_v_Amazoncom_Inc__wawdce-14-01038__0001.0.pdf |archive-date=October 9, 2022 |url-status=live |website=PacerMonitor |access-date=June 16, 2016}} In 2019, Amazon banned selling skin-lightening products after pushback from Minnesota health and environmental activists.{{cite news|url=https://www.cbsnews.com/news/amazon-skin-lightening-products-with-high-mercury-levels/|title=Amazon pulls "racist" skin-lightening products|publisher=CBS News |date=November 22, 2019|language=en-US|access-date=November 24, 2019|archive-date=July 25, 2020|archive-url=https://web.archive.org/web/20200725042954/https://www.cbsnews.com/news/amazon-skin-lightening-products-with-high-mercury-levels/|url-status=live}} In 2022, a lawsuit filed by state attorney-general Letitia James was dismissed by the New York state court of appeals.{{Cite news |agency=Reuters |date=May 10, 2022 |title=Amazon.com wins dismissal of NY attorney general lawsuit over worker safety |language=en |publisher=Reuters |url=https://www.reuters.com/legal/litigation/appeals-court-dismisses-new-york-lawsuit-against-amazoncom-over-worker-safety-2022-05-10/ |access-date=May 10, 2022 |archive-date=May 10, 2022 |archive-url=https://web.archive.org/web/20220510155152/https://www.reuters.com/legal/litigation/appeals-court-dismisses-new-york-lawsuit-against-amazoncom-over-worker-safety-2022-05-10/ |url-status=live }} After the COVID-19 pandemic, Amazon faced criticism for complying, under pressure from the Biden Administration, to "reduce the visibility” of books critical of the COVID-19 vaccine,{{cite news |last=Miller |first=Parker |date=2024-02-08 |title=The Amazon Files: Biden likes banning books too, you hypocrites - Washington Examiner |url=https://www.washingtonexaminer.com/opinion/2845323/the-amazon-files-biden-likes-banning-books-too-you-hypocrites/ |access-date=2024-02-14 |language=en-US |archive-date=February 14, 2024 |archive-url=https://web.archive.org/web/20240214162534/https://www.washingtonexaminer.com/opinion/2845323/the-amazon-files-biden-likes-banning-books-too-you-hypocrites/ |url-status=live }}{{cite news |date=2024-02-13 |title=Biden administration pressured Amazon to censor books that questioned COVID vaccines - Washington Times |website=The Washington Times |url=https://www.washingtontimes.com/news/2024/feb/5/biden-administration-pressured-amazon-censure-book/ |access-date=2024-02-14 |archive-url=https://web.archive.org/web/20240213074945/https://www.washingtontimes.com/news/2024/feb/5/biden-administration-pressured-amazon-censure-book/ |archive-date=February 13, 2024 }} which was revealed after Rep. Jim Jordan (acting on behalf of the House Judiciary Committee) subpoenaed emails between the company and the Biden Administration.{{Cite tweet |last=Jordan |first=Jim |user=Jim_Jordan |number=1754637204146581783 |date=February 5, 2024 |title=Amazon Files Thread |access-date=February 14, 2024 |archive-date=February 14, 2024 |archive-url=https://web.archive.org/web/20240214162533/https://twitter.com/Jim_Jordan/status/1754637204146581783 |url-status=live }}

File:Amazon Prime van blocking bike lane at CityCenterDC.jpg

Amazon Prime has been criticized for its vehicles systemically double parking, blocking bike lanes, and otherwise violating traffic laws while dropping off packages, contributing to traffic congestion and endangering other road users.{{cite news |last1=Haag |first1=Matthew |last2=Hu |first2=Winnie |title=1.5 Million Packages a Day: The Internet Brings Chaos to N.Y. Streets |url=https://www.nytimes.com/2019/10/27/nyregion/nyc-amazon-delivery.html |access-date=13 December 2024 |work=The New York Times|date=October 27, 2019 }}{{cite news |last1=Dungca |first1=Nicole |title=Seeing Red: Ride-hailing, deliveries add traffic to Boston's crowded streets |url=https://apps.bostonglobe.com/metro/investigations/spotlight/2019/11/21/seeing-red/convenience-culture-makes-traffic-worse/ |access-date=13 December 2024 |work=The Boston Globe |date=November 21, 2019 |language=en}}{{cite news |last1=Bergmann |first1=Joy |title=Locals Decry 'Total Madness' of Delivery Truck Parking; Proposed City Council Bill May Help |url=https://www.westsiderag.com/2019/01/28/locals-decry-total-madness-of-delivery-truck-parking-proposed-city-council-bill-may-help |access-date=13 December 2024 |work=West Side Rag |date=28 January 2019}}{{cite news |last1=Caldwell |first1=Christopher |title=Something Has Changed on City Streets, and Amazon Is to Blame |url=https://www.nytimes.com/2023/08/17/opinion/amazon-delivery-trucks-urban-planning.html |access-date=13 December 2024 |work=The New York Times |date=17 August 2023 |language=en}}

Jane Friedman{{cite web |title=Books by Jane Friedman |url=https://janefriedman.com/books/ |website=Jane Friedman.com |access-date=August 9, 2023 |archive-date=August 10, 2023 |archive-url=https://web.archive.org/web/20230810113239/https://janefriedman.com/books/ |url-status=live }} discovered six listings of books fraudulently using her name, on Amazon and Goodreads. Amazon and Goodreads resisted removing the fraudulent titles until the author's complaints went viral on social media, in a blog post titled "I Would Rather See My Books Get Pirated Than This (Or: Why Goodreads and Amazon Are Becoming Dumpster Fires)."{{cite web |last1=Friedman |first1=Jane |title=I Would Rather See My Books Get Pirated Than This (Or: Why Goodreads and Amazon Are Becoming Dumpster Fires) |url=https://janefriedman.com/i-would-rather-see-my-books-pirated/ |website=Jane Friedman |access-date=August 9, 2023 |date=August 7, 2023 |archive-date=August 9, 2023 |archive-url=https://web.archive.org/web/20230809003245/https://janefriedman.com/i-would-rather-see-my-books-pirated/ |url-status=live }}{{cite news |last1=Edwards |first1=Benj |title=Author discovers AI-generated counterfeit books written in her name on Amazon |url=https://arstechnica.com/information-technology/2023/08/author-discovers-ai-generated-counterfeit-books-written-in-her-name-on-amazon/ |access-date=August 9, 2023 |work=Ars Technica |date=August 8, 2023 |language=en-us |archive-date=August 8, 2023 |archive-url=https://web.archive.org/web/20230808231428/https://arstechnica.com/information-technology/2023/08/author-discovers-ai-generated-counterfeit-books-written-in-her-name-on-amazon/ |url-status=live }}{{cite web |last1=Roscoe |first1=Jules |title=AI-Generated Books of Nonsense Are All Over Amazon's Bestseller Lists |url=https://www.vice.com/en/article/ai-generated-books-of-nonsense-are-all-over-amazons-bestseller-lists/ |website=Vice |access-date=August 9, 2023 |language=en |date=June 28, 2023 |archive-date=August 8, 2023 |archive-url=https://web.archive.org/web/20230808123916/https://www.vice.com/en/article/v7b774/ai-generated-books-of-nonsense-are-all-over-amazons-bestseller-lists |url-status=live }}{{cite news |last1=O'Donovan |first1=Caroline |title=Goodreads was the future of book reviews. Then Amazon bought it. |url=https://www.washingtonpost.com/technology/2023/07/01/amazon-goodreads-elizabeth-gilbert/ |access-date=August 9, 2023 |newspaper=Washington Post |date=July 2, 2023 |archive-date=August 28, 2023 |archive-url=https://web.archive.org/web/20230828145218/https://www.washingtonpost.com/technology/2023/07/01/amazon-goodreads-elizabeth-gilbert/ |url-status=live }}

In 2024, following years of criticism for providing law enforcement footage in the custody of Ring (a home security company owned by Amazon) without a warrant, Ring has halted this practice.{{Cite news |date=2024-01-27 |title=Ring will no longer allow police to request users' doorbell camera footage|publisher=NPR |url=https://www.npr.org/2024/01/25/1226942087/ring-will-no-longer-allow-police-to-request-users-doorbell-camera-footage |access-date=2024-02-03 |archive-url=https://web.archive.org/web/20240127172246/https://www.npr.org/2024/01/25/1226942087/ring-will-no-longer-allow-police-to-request-users-doorbell-camera-footage |archive-date=January 27, 2024|agency=Associated Press}} It received cautious praise from privacy-focused organizations such as the Electronic Frontier Foundation for this change.

In February 2025, Sky accused Amazon of not doing enough to prevent the piracy of its sports rights via “jailbroken” Fire Sticks.{{Cite news |last=Dalleres |first=Frank |date=2025-02-26 |title=Sky accuses Amazon of failing to prevent piracy on Fire Sticks |url=https://www.cityam.com/sky-accuses-amazon-of-failing-to-prevent-piracy-on-fire-sticks/ |access-date=2025-02-27 |website=City AM |language=en-GB}}

{{Portal bar|Internet|Companies|Technology}}

• Amazon Breakthrough Novel Award
• Amazon Pay
• Amazon Standard Identification Number (ASIN)
• Amazon Storywriter
• Camelcamelcamel – a website that tracks the prices of products sold on Amazon.com
• History of Amazon
• Internal carbon pricing
• List of book distributors
• Statistically improbable phrases – Amazon.com's phrase extraction technique for indexing books

{{notelist}}

{{reflist|colwidth=30em}}

{{Refbegin}}

• {{Cite book |last=Brandt |first=Richard L. |year=2011 |title=One Click: Jeff Bezos and the Rise of Amazon.com |location=New York |publisher=Portfolio Penguin |isbn=978-1-59184-375-7 }}
• {{Cite book |last=Daisey |first=Mike |author-link=Mike Daisey |year=2002 |title=21 Dog Years |url=https://archive.org/details/21dogyearsdoingt00dais |publisher=Free Press |isbn=0-7432-2580-5 }}
• {{Cite book |last=Friedman |first=Mara |year=2004 |title=Amazon.com for Dummies |url=https://archive.org/details/amazoncomfordumm00frie |publisher=Wiley Publishing |isbn=0-7645-5840-4 }}
• {{Cite book |last=Marcus |first=James |year=2004 |title=Amazonia: Five Years at the Epicenter of the Dot.Com Juggernaut |url=https://archive.org/details/amazonia00marc |publisher=W. W. Norton |isbn=1-56584-870-5 }}
• {{Cite book |last=Spector |first=Robert |year=2000 |title=Amazon.com – Get Big Fast: Inside the Revolutionary Business Model That Changed the World |url=https://archive.org/details/amazoncomgetbigf00spec |url-access=registration |publisher=HarperCollins |isbn=0-06-662041-4 }}
• {{Cite book |last=Stone |first=Brad |author-link=Brad Stone (journalist) |year=2013 |title=The Everything Store: Jeff Bezos and the Age of Amazon |title-link=The Everything Store: Jeff Bezos and the Age of Amazon |location=New York |publisher=Little Brown and Co. |isbn=978-0-316-21926-6 |oclc=856249407}}

{{Refend}}

{{Commons category}}

• {{Official website}}
• {{OpenSecrets}}
• {{OpenCorp|Amazon}}

{{Finance links

| name = Amazon.com, Inc.

| symbol = AMZN

| sec_cik = 1018724

| bloomberg = AMZN:US

| yahoo = AMZN

| google = AMZN:NASDAQ

}}

{{Amazon}}

{{Jeff Bezos}}

{{Navboxes

| list1 =

{{NASDAQ-100}}

{{Dow Jones Industrial Average companies}}

{{Seattle Corporations}}

{{ebooks}}

{{MGM}}

{{Music industry}}

{{Major mobile device companies}}

{{Major Internet companies}}

{{Dot-com Bubble}}

}}

{{Authority control}}

Category:1994 establishments in Washington (state)

Category:1997 initial public offerings

Category:American companies established in 1994

Category:Cloud computing providers

Category:Companies listed on the Nasdaq

Category:Companies in the Dow Jones Industrial Average

Category:Ebook suppliers

Category:Internet properties established in 1994

Category:Logistics companies of the United States

Category:Multinational companies headquartered in the United States

Category:Online retailers of the United States

Category:Retail companies established in 1994

Category:Software companies based in Seattle

Category:Software companies established in 1994

Category:Software companies of the United States

Category:Technology companies established in 1994

Category:Jeff Bezos

Category:Companies in the Dow Jones Global Titans 50

Category:Companies involved in the Gaza war